258 Field Service Engineer jobs in Egypt

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Apply now for the position of Field Service Engineer, based in Cairo, Egypt
The Field Service Engineer HW (FSE Hardware) is the primary contact for Varian Medical Systems (VMS) customer service and repair needs ensuring that our customers' equipment always operates efficiently. The FSE is responsible for troubleshooting, repairing, installing, upgrading and performing preventative maintenance on all designated VMS equipment according to instructions and company guidelines, each FSE operates in a designated field service territory and represents VMS, this role will be based in the Cairo/Egypt area, with some travel to other distributor-based Areas handled by Varian's Field Service Team in Egypt.

Your tasks and responsibilities:

• Troubleshoot, diagnose and repair all designated VMS equipment within an assigned service territory, including preventative maintenance, and upgrade installations per VMS guidelines.
• Manage time and maintain a schedule to include preventative maintenance, installations and upgrades as well as incoming customer calls demonstrating the ability to assess and prioritize the urgency of customer requests and follow-through to completion.
• Understand and recognize the need to escalate incidents when necessary and/or request additional assistance from more tenured representatives.
• Examine difficult customer issues, diagnose and resolve the issues and meet established FSR levels.
• Maintain effective territory management and expense control which includes timely completion and submission of field service and expense reports along with management of consignment and other required documentation according VMS procedures.
• Develop and maintain strong customer relationships using strong written, verbal, and interpersonal communication skills.
• An overall understanding of customer care and experience management essential

Qualifications &Skills:

• Bachelor's degree in electrical engineering, test equipment used for verification/checkout and calibration of electronic equipment.
• You have a minimum of 1-3 Years of experience in field service, medical field service (preferrable).
• Limited use and/or application of technical documentation, standards, principles, concepts, and techniques in the field.
• Basic computer usage and debugging skills
• Fundamental knowledge of delivery system networks and networking techniques.
• Basic understanding of imaging systems
• Capable of performing routine maintenance such as follow ups, PMIs and minor STBs
• Basic accelerator theory knowledge.
• Be able to interpret customer concerns and translate to machine issue.
• Required Certifications and Training
• Excellent fluency in English, verbal and written, required, Fluency in other languages would be a plus but not mandatory.
• Software and computer skills are required
• Familiar with business tools such as: E-mail, Microsoft Word, Excel, and PowerPoint.

Who we are:
We are a team of more than 73,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work:
When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual's potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world's most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

As an equal opportunity employer, we welcome applications from individuals with disabilities.

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To all recruitment agencies:
Siemens Healthineers' recruitment is internally managed, with external support permitted only when a qualified supplier has established a formal contract with us. Unsolicited candidate submissions and referrals, absent a current supplier contract, do not establish consent and are ineligible for fees. We delete and destroy unsolicited information, thus, would recommend you refrain from any such practices. Your adherence to our policies is appreciated

Multimodality Field Service Engineer - Delta Area

The Field Service Engineer is responsible for delivering advanced on-site technical support for products, ensuring precise troubleshooting and resolutions while adhering strictly to regulatory standards and safety protocols. The role conducts thorough diagnostics and repairs, aiming for minimal downtime and optimal device performance critical for healthcare providers and patients. The role works under limited supervision with autonomy, and applies extensive knowledge to resolve diverse technical challenges effectively. The role prioritizes customer satisfaction through meticulous pre-visit preparation and handles escalations with professionalism, ensuring timely resolutions.

Your role:

• Provides advanced technical support, including comprehensive troubleshooting and escalation support, ensuring accurate diagnostics and resolutions while strictly adhering to regulatory guidelines and safety protocols.
• Conducts in-depth diagnostics and repairs on complex medical devices, ensuring minimal downtime and optimal performance to meet the critical needs of healthcare providers and patients.
• Understands implications of work, makes recommendations for solutions, and utilizes experience and in-depth knowledge to complete a wide range of tasks in resourceful and effective ways.
• Exercises within established procedures, utilizes specialized skills to perform in-depth analysis of assigned tasks, identifying key issues and patterns and resolves moderately complex problems to drive results.
• Executes thorough pre-visit preparation, ensuring that all necessary parts, tools, and diagnostic information are available to achieve resolution in first visit and enhance customer satisfaction.
• Handles customer escalations and complaints by following established processes, ensuring accurate information capture, timely resolution, and maintaining high levels of customer service.
• Takes initiative with medium to high technical complexity support tasks, making informed decisions within defined frameworks to deliver effective solutions and improve device functionality.
• Engages actively in continuous improvement initiatives, sharing complex solutions and technical knowledge to enhance service quality, efficiency, and team performance.
• Provides technical mentorship and guidance to junior technicians, sharing expertise, best practices, and technical procedures to improve overall team capabilities and service outcomes.
• Collaborates with cross-functional teams and the wider organization to identify opportunities for sales or value-added services, supporting business goals and enhancing customer relationships.

As a Field Service engineer you will be supporting multi-modality and work as a team member of Service delivery team and reporting to Services Delivery Manager Egypt - Health Systems

You will have an opportunity to develop your technical skills in a multinational set up while working in a hybrid model.

A career at Philips comes with all sorts of wonderful benefits. Be sure to speak to your recruiter about the benefits in your region.

You're the right fit if:

• University degree in Biomedical Engineering, Electrical and Electronics Engineering, degree, or any other relevant engineering major.
• Minimum1-2 years of experience in Diagnostic Imaging (Field or Hospital-based) service environment or relevant positions
• Preferably demonstrated, repair and troubleshooting skills with experience in one of our modalities appreciated.
• Good command of English written and spoken in addition to local language.
• Good command of MS Office programs
• No restriction for travelling.
• Preferred to be based in Mansoura City,

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

Onsite roles require full-time presence in the company's facilities.

Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.

this role is a field/role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

• Learn more about our business .
• Discover our rich and exciting history .
• Learn more about our purpose .

If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here .

Field Service Principal Engineer VH)

Description

Job Purpose

Manage and resolve network CRs efficiently, ensuring timely responses to customer issues.

Document all troubleshooting steps and resolutions for future reference and continuous improvement.

G-PON Technology and Fiber Optic Infrastructure

Report To Position Name

Network Trouble CRs:

Manage and resolve network CRs efficiently, ensuring timely responses to customer issues.

Document all troubleshooting steps and resolutions for future reference and continuous improvement.

G-PON Technology and Fiber Optic Infrastructure:

Oversee the installation, maintenance, and troubleshooting of G-PON technology and fiber optic networks.

Ensure the integrity and performance of fiber optic infrastructure, addressing any issues promptly to minimize service disruptions

Enterprise Maintenance:

Provide technical support and maintenance for enterprise-level customers, ensuring high availability and reliability of services.

Collaborate with enterprise clients to understand their specific needs and deliver tailored solutions.

ADSL Maintenance and Home Visits:

Perform regular maintenance and troubleshooting of ADSL services to ensure optimal performance.

Conduct home visits to diagnose and resolve customer issues related to ADSL connectivity, ensuring high levels of customer satisfaction

Handle all Network Survey required and follow up with field service engineer.

Follow up on Periodic preventive maintenance plan schedule and achievement.

Check hardware availability with field service engineer, Field service technician/IT and confirm its status.

Attend sessions for any new product attached to MISP network and deliver the knowledge to all team members.

Make field survey to grantee all given tasks done in perfect way.

Qualifications

QUALIFICATIONS_ESSENTIAL

• University Degree in telecommunication engineering.

QUALIFICATIONS_DESIRABLE

Problem Solving:

• Perform the troubleshooting procedures to diagnose the ultimate, proper and prompt way to solve all field service problems with MISP high standards of services.

Planning Ahead:

• Share with field service Sr. Supervisor next day plan/actions.
• Set periodic preventive maintenance plan with field service Sr. Supervisor.

Innovation:

• Get work around or temp solution for any sophisticated case that related to field services.

EXPERIENCE_ESSENTIAL

• 4-6 Years' experience

EXPERIENCE_DESIRABLE

N/A

CERTIFICATIONS_ESSENTIAL

Job: Principal Engineer

Organization: Etisalat Global Services

Executive

Job Posting: 14/Sep/2025, 7:22:33 AM

Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt and KSA. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.

We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.

Main Responsibilities:

• Maintain company-owned equipment to run in an optimum condition (automation machines, conveyors and MHE)
• Maintain records for each asset, such as maintenance, warranty claims and downtime records
• Create and execute the PM (preventive maintenance) plan as per the manufacturer's recommendations and requirements
• Plan for spare parts needs
• Achieve the operating KPIs and targeted service levels (downtime, maintenance cost, etc.)
• Lead and train the technicians' team
• Perform daily inspection across
• Power consumption enhancement practices

Job Requirements:

• Mechatronics/Mechanical engineer
• 1-3 years of experience (ideally in Logistics or industrial field)
• Ability to rotate between different shifts and multiple locations if needed

QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most – home to hospital, lab to clinic.

Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all.

QuidelOrtho is looking for a results-driven Field Service Engineer, with a strong background in installing, maintaining, and troubleshooting complex IVD equipment. Skilled in delivering on-site technical support, conducting preventative maintenance, and ensuring compliance with safety and regulatory standards. Skilled at building strong customer relationships, and collaborating with cross-functional teams to drive service excellence:

• Perform scheduled and unscheduled maintenance, installations, repairs, and modifications of equipment within assigned areas to ensure optimal product performance.
• Ensure all equipment and systems meet designated operational metrics and quality standards.
• Maintain accurate records in compliance with regulatory and company requirements, including adherence to Complaint
• Handling Procedures for proper issue documentation, escalation, and resolution.
• Conduct technical training sessions and product briefings for customers, vendors, and internal staff as required.
• Collaborate with sales teams to support business development objectives and enhance customer satisfaction.
• Analize technical issues and propose solutions aligned with product and customer specifications; coordinate recommended actions with relevant stakeholders.
• Carry out additional duties assigned to support operational needs.

Required Skills:

• BS degree in Biomedical Engineering / Electronic / Mechatronic, Electrical, or related field.
• Minimum 3 years' experience installing, operating, maintaining, repairing, and modifying medical equipment, preferably in Laboratory instruments.
• Fluent both Arabic and English

Preferred Skills:

• Troubleshooting and Diagnostics skills
• Strong communication skills and customer service orientation

At QuidelOrtho, our culture is shaped by four core behaviors that guide how we collaborate, make decisions, and support each other and those we serve. The ideal candidate will exhibit these behaviors, as we believe they're essential to how we thrive as a team and achieve meaningful impact:

• Thrive Together – Collaborate intentionally, grow as a team
• Make It Happen – Focus on priorities, embrace continuous improvement
• Commit to Service – Cultivate a service mindset
• Embrace Inclusion – Be open and authentic, welcome diverse perspectives

LI- IZ1

Global Energy for Investment and Industry is seeking a skilled and motivated
Heavy Equipment Maintenance
Engineer
to join our team. In this role, you will be responsible for ensuring the reliability and efficiency of our heavy machinery through regular maintenance, troubleshooting, and repair.

Key Responsibilities:

• Develop and implement preventive maintenance schedules for heavy equipment.
• Diagnose and repair mechanical, hydraulic, and electrical issues.
• Conduct regular inspections to ensure compliance with safety regulations.
• Maintain accurate records of maintenance activities and inventory.
• Collaborate with operators to optimize equipment performance.
• Recommend and implement upgrades or modifications for improved efficiency.
• Provide training to operators and junior staff on maintenance best practices.

Qualifications:

• A degree in Mechanical Engineering is a must.
• Proven experience in heavy equipment maintenance (1:3 years preferred).
• Strong technical knowledge of machinery systems (engines, hydraulics, electrical).
• Excellent problem-solving skills and attention to detail.
• Effective communication and collaboration skills.
• Certifications in equipment maintenance are a plus.

WHO IS LAFARGE?

As a member of Holcim Group, a global leader in innovative and sustainable building solutions, Lafarge is enabling greener cities, smarter infrastructure, and improved living standards all over Egypt. With sustainability at the core of our strategy, we are becoming a net-zero company, thriving with our people and communities. Lafarge Egypt launched one of the largest cement plants in the MENA region which is located in Ain Al-Sokhna, with a plant capacity of 9.5 MT and 5 state-of-the-art production lines. Through its established business operations in Cement, Ready-Mix concrete, Lafarge Egypt has demonstrated its commitment to the provision of sustainable building materials. Lafarge Egypt continuously seeks to meet the needs of a wide range of customers including but not limited to individual homebuilders, large construction companies, architects, or local artisans, powered by 1500 passionate employees.

Overview

• Lead and supervise the Mechanical Maintenance activities of Sokhna plant Quarry Mobile Equipment

Responsibilities:

1-Health & Safety:

• Adhere to all Lafarge, H&S rules and regulations at all times and wear proper safety equipment while on plant grounds
• Fully committed and aligned to the safety rules, policies and annual H&S objectives set
• Clarify safety rules to the team members and make sure that all team members practicing properly
• Implement Lafarge Safety Standards and Integrate safety into all maintenance operations and ensure working conditions and safety at work (Lafarge employees and contractors).

2-Functional:

• Ensure mechanical repairs of mobile equipment are performed properly in compliance with company policies and manufacturer standards.
• Provide technical assistance for technicians in complex technical problems.
• Manage equipment repairs and report the results to the responsible departments as operations or maintenance.
• Investigate the root cause of failures and take actions to prevent re-occurrence.
• Investigate & report all significant major deviations from normal operating processes like operator misuse and road breakdowns.
• Inspect and monitor work areas, test tools and equipment to ensure proper housekeeping and safe working conditions
• Perform & discuss with maintenance team jobs SWI & risk assessments
• Evaluate and track maintenance team performance and manage Individual development plans and performance KPI's review.
• Track the cost of each Equipment through recording of all expenditures of each vehicle, maintenance, spare parts, external repairs, etc. and report the total Maintenance cost for all vehicles at the end of the year.
• Review, Evaluate, Coordinate and Approve the work duties performed by the external Sub-Contractors such as engine overhauls or Parts reconditioning.
• Cooperate with the other departments for PM activities outcomes and receive technical issues complains in order to plan and take necessary actions
• Perform the technical evaluation of the parts submitted by different suppliers & recommending accepted offers.

Qualifications

Education:
Faculty of Mechanical Engineering

Technical Skills:

• SAP
• Caterpillar SIS
• Caterpillar ET
• Microsoft Office.

Experience:
3 - 5 years in Caterpillar Mining Equipment Repair

WHO ARE LAFARGE PEOPLE?

Lafarge people are passionate about finding better ways to build. They embrace innovation and improvement with a pioneering spirit. They work as trusted partners, creating better solutions and experiences for their customers, communities, and colleagues.

YOUR LAFARGE EXPERIENCE

At Lafarge, there is endless opportunity for you to play your part. Whether you're in a technical, managerial, or frontline role, you can shape a career that works for you. With us you'll have the chance to embrace the passion we share for our planet. You'll be encouraged to seek out diverse perspectives, share your ideas, and build the skills and connections you need to perform at your best. Because it's only when we work together in a culture where everyone thrives, that we can build the world we all want to live in.

Key Responsibilities:

1. Installation of Water Meters:

Install electronic or flow meters at residential, commercial, or industrial sites.

Ensure correct piping connections and proper flow direction.

Connect the meter to data communication systems.

Commission measurement instruments onsite.
2. Configuration & Activation:

Program or configure the meter with customer/site-specific settings (e.g., meter ID, communication frequency, etc.).

Activate meters in the system for automatic reading.

Test the communication link between the meter and the central data system.
3. Calibration & Accuracy Check:

Perform flow testing to verify meter accuracy.

Calibrate if necessary using reference meters or mobile testing equipment.
4. Maintenance & Troubleshooting:

Identify and repair faulty or non-communicating meters.

Replace damaged or malfunctioning units.

Provide on-site technical support to customers or supervisors.
5. Data Logging & Reporting:

Document meter serial numbers, installation dates, GPS location, and readings.

Use handheld devices, tablets, or mobile apps for real-time reporting.

Prepare service and inspection reports.

Tools & Equipment Used:

• Handheld meter programming devices
• Flow testing equipment
• Standard plumbing and electrical tools

• Bachelor s degree in Engineering, Electrical Engineering, Electronics, or a related field.
• 1-2 years of hands-on experience in field service, instrumentation, or control systems within industrial environments.
• Strong understanding of instrumentation principles, calibration techniques, and process automation.
• PLC knowledge is a plus.
• SCADA knowledge is a plus.
• Proficiency in reading and interpreting technical drawings, wiring diagrams, and schematics.
• Excellent troubleshooting and problem-solving skills with a proactive approach.
• Ability to work independently and as part of a multidisciplinary team.
• Effective communication skills for client interaction and technical reporting.
• Willingness to travel to client sites and work in various industrial settings.
• Familiarity with safety standards and compliance requirements in industrial operations.

We're Hiring: Technical Support (Mid to Senior Level)

Location: Nasr City

Working Hours: 9 AM to 5 PM (Fixed Shift)

Responsibilities:

• Installation and configuration of security systems (CCTV & Access Control).
• Troubleshooting and maintenance of installed systems.
• Providing technical support to clients when needed.
• Ensuring all systems are functioning efficiently and securely.

Qualifications:

• Proven experience in installing and maintaining security systems (CCTV & Access Control).
• Strong troubleshooting and problem-solving skills.
• Ability to work independently and handle on-site installations.
• Basic English literacy required.

Benefits:

• Insurance
• Bonuses & KPI incentives
• Competitive salary & allowances

Apply Now

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