33,687 Jobs in Egypt
Sr Market Research
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Job Purpose
The Sr Market Research & Data Officer is crucial in understanding customer needs and boosting revenue and ridership. This role involves collecting and interpreting data from various sources to inform and develop recommendations for marketing strategies, campaigns, service development, and pricing. Additionally, the Sr Market Research & Data Officer will collaborate with internal and external stakeholders to help implement and monitor research campaigns and data initiatives.
Responsibilities/Duties
Profil de candidat recherché :
Market Research and Data Analysis
- Lead and manage comprehensive market research projects, including surveys, interviews, and focus groups, ensuring alignment with RDMC's business objectives and overall customer experience strategies.
- Execute and oversee direct research activities with passengers, such as surveys and focus groups.
- Gather and analyze data from diverse sources, including operational reports, contact center interactions, social media, and existing market research, to pinpoint emerging trends and identify opportunities for improvement.
Customer Insights and Recommendations
- Interpret complex data analysis and customer feedback to develop clear and actionable insights.
- Prepare and present strategic recommendations to senior stakeholders, offering specific suggestions for service enhancements, the creation of new customer experiences, and the development of impactful campaigns.
- Collaborate with external organizations and internal departments to develop and implement effective customer insight strategies. This includes collaborating on customer surveys, joint research initiatives, and advancing data systems and technologies.
Continuous Improvement In Customer Experience
- Proactively refine and optimize marketing and customer experience strategies.
- Map comprehensive customer journeys and identify opportunities to optimize customer touchpoints.
- Leverage data-driven insights to ensure continuous improvement across all customer interactions and marketing efforts.
- Maintain and continuously improve marketing databases and dashboards.
- Work closely with the digitalization team to enhance data security protocols, optimize data analysis processes, and improve data visualization capabilities.
Qualifications
ESSENTIAL QUALIFICATIONS, KNOWLEDGE & EXPERIENCE
- Bachelor's degree in Marketing, Business Analytics, Economics, Data Science, or related field
- Fluent in Arabic & English (French is a plus).
Knowledge
- Strong interpersonal skills and ability to maintain professionalism with all stakeholders.
- Adequate understanding of services industries and urban public transportation services.
- Excellent in Microsoft Office.
- Data Analysis and Visualization proficiency
Experience
- 3–5 years of experience in market research or data science
- Experience with market research methodologies
- Experience with campaign planning and execution is a plus
Desired Behaviors & Experiences
- Dig into data, finding key trends, and turning them into clear, useful advice.
- A team player who can work well with others and clearly explains your findings to senior leaders.
- Look for ways to make things better, refine strategies and use data to continuously improve.
- keep the customer at the heart of everything, work to understand their needs and improve their experience.
PTW Supervisor
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Job Purpose
The PTW Supervisor is responsible for overseeing the validation, coordination, and control of work permits to ensure that all maintenance and operational activities are carried out safely, efficiently, and in accordance with regulatory and procedural standards. The role plays a critical part in maintaining service continuity by prioritizing tasks, coordinating with internal teams and external contractors, and ensuring accurate reporting and compliance with permit-to-work requirements.
Responsibilities/Duties
Profil de candidat recherché :
Permit to Work (PTW) Management
- Responsible for verifying work permits and ensuring the reliability and effectiveness of overall work planning.
- Assess and authorize urgent and unscheduled work permits, ensuring alignment between planned and unplanned activities.
- Contribute to the revision and enhancement of work permit policies and procedures.
- Compile and submit monthly reports and data related to work permit activities.
Work Coordination and Scheduling
- Liaise with the maintenance contractor and internal maintenance teams to organize the schedule for maintenance operations.
- Evaluate and assign task priorities based on operational requirements.
- Oversee maintenance workflows to ensure continuity of service and adherence to safety standards.
Training and Compliance Monitoring
- Track and monitor training schedules for infrastructure access to ensure compliance.
Operational Communication and Support
- Maintain communication with the OCC Duty Chief Controllers and the OCC Manager on matters concerning work orders.
- Carry out duties and follow instructions as directed by operations management.
Qualifications
ESSENTIAL QUALIFICATIONS, KNOWLEDGE & EXPERIENCE
- A relevant technical degree in Electrical, Mechanical, or Mechatronics Engineering.
- Proficient in English, both written and spoken.
Knowledge
- Solid understanding of technical terminology.
- Strong knowledge of work permit procedures and regulations.
- Excellent planning and coordination capabilities.
- Strong ability to prioritize tasks based on operational requirements.
Experience
- 3 - 5 years of experience in any relevant discipline.
- Previous experience in the railway industry is preferred.
Desired Behaviors & Experiences
- Safety Compliance: Consistently ensures all maintenance and operational activities follow work permit regulations and safety standards to protect staff and equipment.
- Attention to Detail: Carefully reviews and validates work permits, maintaining accuracy and compliance with guidelines.
- Effective Planning: Prioritizes and coordinates work tasks efficiently to support smooth maintenance operations and business needs.
- Clear Communication: Engages proactively with OCC Duty Chief Controllers, OCC managers, and maintenance teams to ensure timely and accurate information exchange.
- Reliability and Accountability: Takes ownership of responsibilities, delivers tasks on time, and maintains consistent follow-through on operational instructions.
- Adaptability: Responds promptly and calmly to urgent or unplanned work requests, maintaining operational continuity under pressure.
- Collaboration: Works closely with internal departments and external contractors to facilitate coordinated and safe maintenance activities.
- Continuous Improvement: Actively participates in updating procedures and supports initiatives aimed at enhancing work permit processes and operational efficiency.
Technical Office Engineer
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Company Description
Palmier Developments is a prominent real estate company, established in 2016, known for providing high-quality and unique properties. The company has been growing steadily and is recognized for its top standards of living and fanciful ambiance. Palmier Developments offers real estate compounds in New Zayed, characterized by smart planning, environmental friendliness, and privacy. Our dedication to excellence ensures that our properties meet the evolving needs of our clients.
Role Description
This is a full-time on-site role for a Senior Technical Officer, located in Qesm El Sheikh Zaid. The Senior Technical Officer will be responsible for providing technical support, conducting technical analyses, managing laboratory operations, and ensuring efficient customer service. The role requires strong analytical skills and effective communication to collaborate with various teams and stakeholders.
Qualifications
- Strong Analytical Skills
- Experience in Technical Support and Technical Proficiency
- Excellent Customer Service skills
- Effective Communication skills
- Proficiency in Laboratory Skills
- Ability to work independently and as part of a team
- Bachelor's degree in a related field or equivalent experience
- Experience in the real estate industry is a plus
Graphic Designer
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Job Description
Palmier Developments is a prominent Real Estate Company established in 2016, offering high-quality and unique properties in New Zayed. The company focuses on providing a fanciful ambiance and top standards of living across all its properties. Palmier Developments is known for its unique smart planning, environment-friendly approach, and emphasis on privacy.
Role Description
This is a full-time on-site role as a Graphic Designer located in Qesm El Sheikh Zaid. The Graphic Designer will be responsible for creating graphics, graphic design, logo design, branding, and typography for various projects within the Real Estate sector on a day-to-day basis.
Responsibilities
Collaborate with the team to ensure consistency of designs across various media outlets
Create compelling and effective logos, designs, print and digital media Maintain awareness of current industry and technology standards, social media, competitive landscape and market trends
Qualifications
Graphics and Graphic Design skills
Logo Design and Branding skills
Typography skills
Experience in creating visual content for real estate or property-related projects
Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign)
Strong attention to detail and creative problem-solving skills
Ability to work collaboratively in a team setting
- Degree in Graphic Design or related field
Public Area Supervisor
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Company Description
With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.
A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.
Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh
Job Description
- Make sure that the daily plan identified for him/her and the personnel is carried out according to the standards.
- Ensure that all vacuuming, washing, polishing and furniture care is carried our professionally and according to the rules.
- Train all public area personnel on how to maintain the equipment and devices.
- Prepare and ensure implementation of a cleaning plan.
- Monitor and check the sections and items that need maintenance and repairs.
- Make sure that the storage and cleaning work is carried out successfully and properly.
- Make sure that the chemicals are used properly and economically. At the same time, ensure that these personnel use these chemicals in a safe manner without harming human health.
- Keep track of the daily breakdowns and maintenance jobs, report and monitor the situation to the respective sections.Check whether the maintenance and cleaning of the public toilets comply with the standards.
- Immediately hand over any lost and found items to the Housekeeping Office.
- When necessary, organise trainings in coordination with the housekeeper and ensure participation.
- Is familiar with the fire and safety rules and instructs colleagues accordingly.
- Ensure successful and complete coordination between shifts.
- Work in coordination with the Food and Beverage Department in order to ensure that the banquets in the units are delivered in an organised and systematic manner.
- Play an active role in day-to-day operations.
- Ensure that his/her and personnel uniforms and appearance are always clean and hygienic.
- Attend other departmental meetings and trainings and the Hotel Manager's meetings according to the hotel management calendar.
- Take part in the Emergency Response Team.
- Handle all work procedures in all public areas and distributed all task between Public Area supervisors.Contact with fumigation team when he found something need them support.
- To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings.
- To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).
- To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.
- To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.
- To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling reducing chemical dirtiness. Carry out all responsibilities related to the quality management systems implemented at the facilities.
- Carry out all other duties assigned by managers and hotel management not specified in the job description
Qualifications
education: At least a high school or vocational diploma.
Experience: At least 5 years of experience in the industry.
Foreign Language: At least one foreign language in order to communicate with guests and/or understand the technical terminology of the devices and equipment and use them accordingly.
Courses and Training: Prior attendance in courses and seminars in the related field.
Computer Literacy: MS Office applications and HK package programmes.
Skills: Expected to have sufficient knowledge and experience concerning the methods, techniques and work processes in the related field. Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests
Product Owner
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Key Responsibilities
- Backlog & Roadmap:
Prioritize outcomes, write crisp user stories & acceptance criteria, manage Definition of Ready/Done. - Customer & Merchant Discovery:
Interviews, journey maps, problem framing, rapid experiments (prototypes, A/B, concierge). - Delivery Leadership:
Drive Agile ceremonies with Engineering/Design/QA; unblock decisions and manage trade-offs. - Compliance & Risk:
Partner with Legal/Compliance on CBE regulations, KYC/AML, auditability, PCI DSS scope. - Local Integrations:
Define and deliver API integrations with local banks/PSPs and rails (e.g., card acquirers, Meeza, InstaPay, mobile wallets like Vodafone/Orange/Etisalat, bill-pay/aggregators). - Data & Analytics:
Define north-star and feature metrics; instrument events; monitor auth/decline codes, funnel conversion, fraud loss, latency, reliability. - Ops Readiness & GTM:
Coordinate enablement, pricing/packaging, playbooks, support SOPs, and rollout plans. - Stakeholder Management:
Align Sales, Ops, Finance, Risk, and Support; communicate status and risks
Qualifications
- 3–6+ years in Product;
2+ years in fintech/payments/banking/lending/wallets
. - Clear understanding of
KYC/AML
, chargebacks, reconciliation/settlement, ledgers, risk rules/models. - Comfortable with
APIs/JSON
, Postman, reading logs, and basic
SQL
for self-serve analysis. - Hands-on
Agile/Scrum/Kanban
with proven delivery track record. - Excellent communication in
Arabic & English
; able to simplify complexity for technical and non-technical audiences. - Bachelor's degree in Engineering/CS/Business or equivalent experience.
Telesales Agent English B2
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Company Description
At Competent, we provide smart and reliable HR outsourcing solutions tailored to meet the unique needs of each client. Since our launch, we've proudly served over 80 clients across diverse industries, earning trust through quality, speed, and competitive pricing. Our clients stay with us and often refer others because we deliver results, not just services. Our team is dedicated to understanding, adapting, and delivering tailored HR solutions to help grow your team in the Competent way.
Role Description
This is a full-time on-site role for a Telesales Agent focusing on English B2 level proficiency. The role is based in Qesm 1st New Cairo. The Telesales Agent will be responsible for engaging with clients over the phone, providing excellent customer service, offering customer support, and driving sales. The agent will also undergo training to ensure familiarity with our products and services, and to deliver the highest quality service to our clients.
Qualifications
- Strong Communication and Customer Service skills
- Experience in Customer Support and Sales
- Ability to undergo and apply Training effectively
- Excellent verbal and written communication skills in English
- Ability to work independently and as part of a team
- Experience in telesales or similar roles is a plus
- High school diploma or equivalent; further education is a plus
Sales Manager
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About the Company:
Save Time Company is a well-established company specializing in accounting systems and marketing solutions, with
2 to 4
years of experience in the market.
We are committed to continuous growth and development, and we aim to build a strong, dynamic team that shares our vision for progress and excellence.
Role Description:
We are seeking a dedicated accountant with experience in ERP or accounting software to join our growing team. The accountant will be responsible for managing daily financial transactions, preparing reports, maintaining accurate financial records, and ensuring compliance with accounting standards.
Important Note:
Location: Alexandria, Agamy, Betash
Duties and Responsibilities:
Record daily financial transactions accurately using the company's ERP system.
Prepare periodic financial statements and reports.
Reconcile bank statements and maintain general ledger.
Follow up on receivable accounts and payable accounts.
Ensure compliance with relevant accounting standards and regulations.
Coordinate with the sales and operations departments to align financial records.
Assist in budgeting, forecasting, and cost control activities.
Support audits and respond to financial inquiries as needed.
Continuously improve accounting processes and reporting.
Qualifications:
Bachelor's degree in Accounting, Finance, or a related field.
2 to 4 years of experience in a similar role.
Strong knowledge of accounting principles and standards.
Experience using ERP systems such as Odoo, Zoho Books, SAP, or equivalent.
Proficiency in Microsoft Excel and financial reporting tools.
Strong analytical and problem-solving skills.
High attention to detail and organizational skills.
Work Place: Alexandria, Ajami
Full-time job
- If you have any further questions, don't hesitate to contact us.
Sr Detailing Engineer
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Job description:
Job Summary
Produce drawings, using computer-assisted drafting systems (TEKLA is a must and CAD).
Job Responsibilities
- To build TEKLA 3D model, generate shop drawings & bill of material using tools available.
- The Sr. Detailer shall maintain the schedule date of release of the detailing to the plant.
- Assists in developing the TEKLA templates, custom components and detailing standards.
- Act as checker when required for checking detailers work
Requirements
- Experience in Tekla modelling.
- Design Knowledge is required
- Minimum 5 yrs. of work experience as a detailer in any of PEB or Structural steel Co's.
Education
- Bachelors in Civil engineering
Director of Quality
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Additional Information
Job Number
Job Category
Procurement, Purchasing, and Quality Assurance
Location
Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt, 12556VIEW ON MAP
Schedule
Full Time
Located Remotely?
N
Position Type
Management
Job Summary
Responsible for communicating the concept of Total Quality Management through advising, coaching, training, and facilitating. Position works with direct reports, General Managers, and other staff to develop and implement quality assurance strategies. The position is responsible for ensuring that quality processes meet company's mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. .
CANDIDATE PROFILE
Education And Experience
- 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
CORE WORK ACTIVITIES
Managing Quality Assurance Goals
- Coaches managers on adopting the Total Quality Management leadership style.
- Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.
- Directs property quality efforts to address critical customer requirements.
- Facilitates process improvement teams, assuring use of the systematic processes, and improvement is achievable and measurable.
Leading Quality Assurance Team
- Trains team members and managers on problem solving, process improvement and strategic planning techniques
- Develops systems to enable employees to understand guest satisfaction results.
- Communicates a clear and consistent message regarding departmental goals to produce desired results.
- Coaches managers on adopting the Total Quality Management leadership style.
- Educates new employees on the foundations of the quality processes, how to use quality tools and their role in continuous improvement.
- Familiarizes employees with the daily quality production reports and how to spot trends in their work areas and initiate root cause analysis.
Managing Quality Tools
- Ensures that management practices at all levels are aligned with quality tools.
- Uses data collection methods to compile, display, track, and analyze defect trends.
- Demonstrates and communicates key drivers of guest satisfaction for the brand's target customer.
- Analyzes issues and identifies trends.
Managing The Guest Experience
- Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.
- Responds to and handles guest problems and complaints.
- Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
- Creates an atmosphere in all properties that meets or exceeds guest expectations.
Managing and Conducting Human Resources Activities
- Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.
- Ensures employees are treated fairly and equitably.
- Ensures that regular, ongoing communication is happening in quality assurance.
- Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.
- Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.
- Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.
- Solicits employee feedback, utilizes an "open door policy" and reviews employee satisfaction results to identify and address employee problems or concerns.
- Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
- Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.
- Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
Be
where you can do your best work,
begin
your purpose,
belong
to an amazing global team, and
become
the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International.
Be
where you can do your best work,
begin
your purpose,
belong
to an amazing global team, and
become
the best version of you.