32 Administrative jobs in Egypt

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before. 
We're disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better.
Team Description
Our Workplace Services & Real Estate team is responsible for curating and sustaining our unique ServiceNow work environments around the world, helping to bring our Purpose to life in the physical sense. We are responsible for the full life cycle of our physical workplaces, from 'ideation to expiration', and we are a key influencer of the employee experience by way of our workspaces, services and amenities.
Job Description
We are seeking an experienced Workplace Services Site Lead in (location) to coordinate and oversee day-to-day facilities management, employee programs, and meeting & events responsibilities. As the WPS Site Lead, you will oversee Workplace Services (WPS) Operations, and stakeholder engagement for the site. This position requires an on-site presence (5 days/week, 8am-5pm M-F) and is available for emergency response 24/7/365.
Key responsibilities include:
· Oversee WPS on site programs, including but not limited to soft services, meeting room and event services, office supplies, amenities & perks, move management, and landlord interactions.
· Manage vendors including, but not limited to maintenance, HVAC, electrical, security, janitorial, furniture and kitchen services to ensure proper delivery of their services.
· Engage and coordinate with key stakeholders, providing updates and incorporating their feedback into improving workplace experience program and operational decisions. Collaborate with Employee Services and Experience & Events Leads to ensure seamless service delivery and engagement.
· Effectively utilize our ServiceNow platform, including receiving and reviewing requests, assigning or completing work orders, and tracking completion/closeout of tasks and requests.
· Manage the location's operating expense budget pertaining to local responsibilities. Responsible for actively managing budgets, track work to cost centers, and provide regular budget updates
**To be successful in this role you have:**
+ Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
+ At least 3 years' experience work place coordination role
+ Must have worked in a fast-paced environment
+ Previous management experience is desired
+ A Facilities and H&S related qualification is desirable
JV20
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

**Additional Information**
**Job Number**
**Job Category** Administrative
**Location** The St. Regis New Capital Cairo, New Administrative Capital, Cairo, Egypt, Egypt,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Greet persons entering the office, determine nature and purpose of visit, and direct/escort to destination. Open, read, and prepare answers to routine letters. Locate and attach appropriate files to incoming correspondence requiring replies. Take and distribute meeting minutes to appropriate individuals. Handle and distribute incoming and outgoing mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Transmit information or documents using a computer, mail, or facsimile machine. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers such as telephone, typewriter, fax, photocopier, calculator, and electronic peripherals. Document and communicate all guest requests/complaints to appropriate personnel.
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Reservations
**Location** Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt, 12556VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department. Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms and keep organized files of all groups. Set-up proper billing accounts according to Accounting policies.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Administrative
**Location** JW Marriott Hotel Cairo, Ring Road- Mirage City- P.O.Box 427, Cairo, Egypt, Egypt, 11757VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Supports the General Manager and his/her team by assisting on administrative responsibilities. Duties include organizing, composing and distributing correspondence to both employees and guests, initial response and follow up to inquiries and collecting and tracking problem resolution information.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 1 year experience in the administrative assistance, clerical services, or related professional area.
OR
- 2-year degree from an accredited university in Secretarial Studies, Business Administration, Hotel and Restaurant Management, or related major; no work experience required.
**CORE WORK ACTIVITIES**
**Providing Documentation and Reporting Support**
- Assists managers in preparation of various reports and presentations.
- Attends, transcribes and distributes minutes, and participate in staff meetings, executive committee meeting and department meetings as needed.
- Makes new files, maintains existing files.
- Maintains giveaway/donation files and assists in making reservations.
- Provides administrative support to manager/s and department.
**Supporting Correspondence**
- Composes, produces and signs correspondence on routine matters.
- Produces and distributes correspondence as required.
- Answers department phones.
- Acts as a receptionist for manager and, when necessary, other department members, providing assistance to callers as required.
- Sorts and distributes mail.
**Providing Exceptional Customer Service**
- Providing services that are above and beyond for customer satisfaction and retention.
- Ensures the quality, standards and meets the expectations of the customers on a daily basis.
- Attends meetings and communicates with executive and peers as an effort to improve quality of service.
**Additional Responsibilities**
- Ensures VIP amenity requests from GM/DOPS are handled in timely manner.
- Signs for managers and release, with specific permission.
- Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
- Attends meetings to plan, organize, prioritize, coordinate and manage activities.
- Works with other people to gather the information necessary to manage projects, achieve goals, and resolve problems.
- Informs and/or updates the executives and peers on relevant information in a timely manner.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

_Waldorf Astoria has continued to pioneer exceptional experiences that redefine the art of hospitality; Join our team and be part of a legacy where we shape the future of luxury hospitality._
_It's not just a job vacancy, we will help you elevate your career by offering a variety of learning & development programs, career growth & thousands of opportunities all around the world. Take the next step and be the star of your own success story!_
**What we offer:**
Thriving work environment.
Team members' special rates for Hilton hotels worldwide.
Thousand opportunities for career growth and development.
Comprehensive learning & development programs that fits all fields.
Opportunity to give back to the community and have a bigger social impact through Social Responsibility Hilton programs.
Competitive compensation and benefits.
Daily duty meal.
Life insurance.
**What will I be doing?**
Assistant Executive Housekeeper will support all Housekeeping and Laundry operations including the development of the Team Members within the group so to provide an exceptional experience for our Guests.Specifically, you will be responsible for performing the following tasks to the highest standards:
+ Perform routine inspections of all Housekeeping areas and report any issues to the Executive Housekeeper
+ Ensures all guestrooms, public and back of the house areas (excluding kitchen areas) are maintained to standard and meticulously cleaned.Responsible to train supervisors and fulfil training role in the absence of the trainer. Handles guest complaints and follow through on required actions
+ Conducts all VIP room inspections, involve in special projects associated within the housekeeping scope of responsibilities; manages the lost and found in conjunction with Loss Prevention Policy.
+ Implement, effectively, all Housekeeping policies and procedures including Health and Safety and security
+ Ensure team members have an up-to-date knowledge of all room categories and amenities
+ Assist the Executive Housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers
+ Ensures staff are trained and have the equipment to consistently deliver outstanding room product and personalized service.
+ Ensure staffing levels cover business demands
+ Ensure ongoing training to support the Executive Housekeeper
+ Ensure communication meetings are conducted
+ Manage staff performance issues in compliance with company policies and procedures
+ Support managing, training and developing the team
+ Deputise in absence of the Executive Housekeeper
+ Provide excellent guest service
+ Assist other departments wherever necessary
**What are we looking for?**
An Assistant Executive Housekeeper serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Housekeeping experience in the hotel/leisure/retail sector in a managerial or supervisory capacity
+ High level of commercial awareness and cost control capabilities
+ Proficiency, at a basic level, with computers and computer programs, including Microsoft Office
+ Excellent leadership, interpersonal and communication skills
+ Committed to delivering high levels of customer service
+ Flexibility to respond to a range of different work situations
+ Knowledge of Workplace, Health, Safety and Hygiene is essential
+ Strong communication skills
+ A passion for delivering exceptional levels of guest service
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Familiar with Property Management Systems
+ Experience managing a department and Profit and Loss

Description The Central Ops Support Executive is expected to remotely support the daily operations of sellers, including daily metrics monitoring, triggering on field support to sellers and audits, stake holder management, within and outside of Amazon, rolling out of new processes, and running central control centers. The job requires someone who has a larger picture of customer experience in mind and a high willingness to take ownership. The job requires a person who has skills in identifying patterns and any disruptions in it along with ability to scrutinize details and foresee the implications of the data. Key job responsibilities This team supports inbound and outbound operations via voice and non-voice channels. The candidate must be ready to work on weekends and in shifts. Roles and Responsibilities: 1. Remotely monitor efficient functioning of the assigned sites via out bound call, emails and by coordination with field executives 2. Liaise between field executives/sellers and various internal and external agencies for efficient and timely execution of operations 4. Train and direct sellers for execution and adherence of norms and practices 5. Devise and deploy SOP's, analyse data, and propose features and processes, which focus on improving the Seller experience 6. Willing to work on weekends Basic Qualifications - <1 years of experience, preferably Operations. - Excellent Communication Skills. - Demonstrated basic analytical ability, results-oriented environment with external customer interaction. - Highly proficient in Microsoft excel and Windows based applications. - Able to work on weekends (and shifts) - Should be fluent in English and Arabic (Verbal and written). Preferred Qualifications - Skill to handle external sellers as stakeholders/customers with outstanding organizational and follow-up skill - Good analytical and problem solving skills with a capability of setting priorities and working under pressure - Must be able to multi-task, managing multiple sites simultaneously with attention to detail and high capability to work on different projects in parallel - Experience in working with logistics and/or manufacturing industry is an advantage Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

**Position:**
NetApp Experienced Technical Administrator / Engineer
**Job Description:**
**About Arrow ECS:**
Arrow ECS provides IT professionals-including service providers, software publishers, and systems integrators-with cutting-edge global technological solutions. Our offerings span five key areas:
+ Servers, Storage & Virtualization
+ Networking & Security
+ Infrastructure Software
+ Cloud Solutions
+ Training & Services
As we continue to grow, we are strengthening our team and looking for a skilled **NetApp Experienced Technical Administrator / Engineer** to join us.
**Role Summary:**
The NetApp Technical Administrator / Engineer delivers proactive and preventive support for NetApp systems. This role requires a strong grasp of NetApp technologies and managed services, working closely with both internal support teams and our valued customers. We're seeking a motivated professional who is passionate about IT services and eager to grow within our organization.
**Key Responsibilities:**
+ Ensure operational continuity of NetApp systems on-premises or in the cloud
+ Execute centralized deployment services
+ Provide monthly activity reports to customers
+ Respond to system alerts, support tickets, and customer change requests
+ Serve as the technical advisor and point of contact for customers
+ Collaborate with internal teams and NetApp support to ensure a high-quality customer experience
+ Stay updated on industry trends, emerging technologies, and the NetApp roadmap
+ Participate in the on-call rotation
**Required Qualifications:**
+ Degree or equivalent training in Information and Communication Technology (ICT)
+ Minimum 2 years of relevant experience in data storage or managed services
+ Strong knowledge of NetApp or similar storage solutions (training can be provided)
+ Familiarity with cloud technologies such as Azure, AWS, or Google Cloud
+ Understanding of ITIL and/or Agile methodologies is a plus
+ Excellent communication skills with the ability to convey technical details to non-technical stakeholders
+ Capable of working both independently and within an international team
+ Strong organizational skills with the ability to prioritize and meet deadlines
+ Proficiency in **English, French** is a plus.
**What We Offer:**
+ A chance to make a real impact in a newly formed and growing team
+ Competitive salary and benefits tailored to your needs
+ Career development opportunities within a global organization
+ Participation in exciting new projects
+ A challenging and diverse work environment
+ Collaboration with top players in the industry
+ A modern, dynamic workplace and an open, inclusive corporate culture
**Location:**
EG-New Cairo, Egypt (Uvenues)
**Time Type:**
Full time
**Job Category:**
Engineering and Technology
Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws. Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices, or programs.

A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.
**What will I be doing?**
As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
+ Achieve positive outcomes from Guest queries in a timely and efficient manner
+ Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
+ Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments
+ Demonstrate a high level of customer service at all times
+ Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts
+ Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
+ Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
+ Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
+ Comply with hotel security, fire regulations and all health and safety legislation
+ Act in accordance with policies and procedures when working with front of house equipment and property management systems
+ Follow company brand standards
+ Assist other departments, as necessary
**What are we looking for?**
Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Previous experience in a customer-focused industry
+ Completed high school certificate or equivalent
+ Positive attitude and good communication skills
+ Commitment to delivering a high level of customer service
+ Excellent grooming standards
+ Ability to work on your own and as part of a team
+ Competent level of IT proficiency
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Previous experience in cash handling
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Receptionist_
**Location:** _null_
**Requisition ID:** _HOT0BRCU_
**EOE/AA/Disabled/Veterans**

Description The Central Ops Support Executive is expected to remotely support the daily operations of sellers, including daily metrics monitoring, triggering on field support to sellers and audits, stake holder management, within and outside of Amazon, rolling out of new processes, and running central control centers. The job requires someone who has a larger picture of customer experience in mind and a high willingness to take ownership. The job requires a person who has skills in identifying patterns and any disruptions in it along with ability to scrutinize details and foresee the implications of the data. Key job responsibilities This team supports inbound and outbound operations via voice and non-voice channels. The candidate must be ready to work on weekends and in shifts. Roles and Responsibilities: 1. Remotely monitor efficient functioning of the assigned sites via out bound call, emails and by coordination with field executives 2. Liaise between field executives/sellers and various internal and external agencies for efficient and timely execution of operations 4. Train and direct sellers for execution and adherence of norms and practices 5. Devise and deploy SOP's, analyse data, and propose features and processes, which focus on improving the Seller experience 6. Willing to work on weekends Basic Qualifications - <1 years of experience, preferably Operations. - Excellent Communication Skills. - Demonstrated basic analytical ability, results-oriented environment with external customer interaction. - Highly proficient in Microsoft excel and Windows based applications. - Able to work on weekends (and shifts) - Should be fluent in English and Arabic (Verbal and written). Preferred Qualifications - Skill to handle external sellers as stakeholders/customers with outstanding organizational and follow-up skill - Good analytical and problem solving skills with a capability of setting priorities and working under pressure - Must be able to multi-task, managing multiple sites simultaneously with attention to detail and high capability to work on different projects in parallel - Experience in working with logistics and/or manufacturing industry is an advantage Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.