45 Insurance jobs in Egypt
English Customer Service Representative
UX Centers
Posted today
Job Viewed
Job Description
We are seeking energetic and reliable professionals to join our team as Call Center Representatives for our new project.
- Our Call Center Representatives are often the first point of contact for customers’ product issues, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions.
**Responsibilities**:
- Managing inbound client questions and proactively delivering product best practices, personalized recommendations, and updates.
- Research required information using available resources
- Identify and escalate priority issues.
Job Requirements
- Fluency in English is a must.
- Level of education: Graduates and Undergraduates are welcome to apply.
- Tech Background is a plus.
Benefits:
- Promotion opportunities after 6 months.
- Very attractive package.
- Salary increase after 6 months.
- Social and medical insurance.
- Transportation ( Door to door for ladies after 11 pm (one way back) )
- Paid Training
**Job Types**: Full-time, New grad
**Salary**: Up to E£8,500.00 per month
**Language**:
- English (required)
- Our Call Center Representatives are often the first point of contact for customers’ product issues, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions.
**Responsibilities**:
- Managing inbound client questions and proactively delivering product best practices, personalized recommendations, and updates.
- Research required information using available resources
- Identify and escalate priority issues.
Job Requirements
- Fluency in English is a must.
- Level of education: Graduates and Undergraduates are welcome to apply.
- Tech Background is a plus.
Benefits:
- Promotion opportunities after 6 months.
- Very attractive package.
- Salary increase after 6 months.
- Social and medical insurance.
- Transportation ( Door to door for ladies after 11 pm (one way back) )
- Paid Training
**Job Types**: Full-time, New grad
**Salary**: Up to E£8,500.00 per month
**Language**:
- English (required)
This advertiser has chosen not to accept applicants from your region.
0
Customer Service Representative
Mansoura
Ecolab
Posted today
Job Viewed
Job Description
**Customer Service Representative**
Join Ecolab’s industry leading Customer Service team as Customer Service Representative in Cairo, Egypt and see why Selling Power magazine has consistently ranked Ecolab as a top company to sell for. We’re growing and need talented people like you to help us continue to protect the world’s most vital resources.
In this role, you will be dedicated contact for Ecolab's largest, most strategic, and profitable accounts and is responsible for understanding all the special requirements, procedures, and policies for their accounts as well as those of the team. In addition to order entry and general inquiry response, the role will focus on improving the relationship with the internal and external customers and resolving problems related to the order-to-cash process. Enhancing the relationship in this way adds value by contributing to the retention of Ecolab's most important customers.
**What’s in it For You**:
The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, abundant energy and healthy environments
- The ability to make an impact and shape your career with a company that is passionate about growth
- The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best
**What You Will Do**:
Ace as a dedicated contact for Ecolab's largest, most strategic, and profitable accounts and is responsible for understanding all the special requirements, procedures, and policies for their accounts as well as those of the team. Order entry and general inquiry response, also the role will focus on improving the relationship with the internal and external customers and resolving problems related to the order-to-cash process. Enhancing the relationship in this way adds value by contributing to the retention of Ecolab's most important customers. Support of the After Hours program.
**Minimum Qualifications**:
- Bachelor degree
- Five to seven years of experience in similar role in Customer service / Order fulfillment and/or Supply chain
- Fluency in written, oral and business English Language
- Previous SAP knowledge
- Understanding of the Exports procedures to Middle East & Africa
- Business agility
- Influence without authority
- Effective communication skills and organization skills
**Preferred Qualifications**:
- French proficiency is an asset
- Three to five years of customer service experience
- Experience in a similar industry
**Our Commitment to Diversity and Inclusion**
At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote,
Join Ecolab’s industry leading Customer Service team as Customer Service Representative in Cairo, Egypt and see why Selling Power magazine has consistently ranked Ecolab as a top company to sell for. We’re growing and need talented people like you to help us continue to protect the world’s most vital resources.
In this role, you will be dedicated contact for Ecolab's largest, most strategic, and profitable accounts and is responsible for understanding all the special requirements, procedures, and policies for their accounts as well as those of the team. In addition to order entry and general inquiry response, the role will focus on improving the relationship with the internal and external customers and resolving problems related to the order-to-cash process. Enhancing the relationship in this way adds value by contributing to the retention of Ecolab's most important customers.
**What’s in it For You**:
The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, abundant energy and healthy environments
- The ability to make an impact and shape your career with a company that is passionate about growth
- The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best
**What You Will Do**:
Ace as a dedicated contact for Ecolab's largest, most strategic, and profitable accounts and is responsible for understanding all the special requirements, procedures, and policies for their accounts as well as those of the team. Order entry and general inquiry response, also the role will focus on improving the relationship with the internal and external customers and resolving problems related to the order-to-cash process. Enhancing the relationship in this way adds value by contributing to the retention of Ecolab's most important customers. Support of the After Hours program.
**Minimum Qualifications**:
- Bachelor degree
- Five to seven years of experience in similar role in Customer service / Order fulfillment and/or Supply chain
- Fluency in written, oral and business English Language
- Previous SAP knowledge
- Understanding of the Exports procedures to Middle East & Africa
- Business agility
- Influence without authority
- Effective communication skills and organization skills
**Preferred Qualifications**:
- French proficiency is an asset
- Three to five years of customer service experience
- Experience in a similar industry
**Our Commitment to Diversity and Inclusion**
At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote,
This advertiser has chosen not to accept applicants from your region.
1
Customer Service Representative
Mansoura
Ecolab
Posted today
Job Viewed
Job Description
**Customer Service Representative**
Join Ecolab’s industry leading Customer Service team as Customer Service Representative in Cairo, Egypt and see why Selling Power magazine has consistently ranked Ecolab as a top company to sell for. We’re growing and need talented people like you to help us continue to protect the world’s most vital resources.
In this role, you will be dedicated contact for Ecolab's largest, most strategic, and profitable accounts and is responsible for understanding all the special requirements, procedures, and policies for their accounts as well as those of the team. In addition to order entry and general inquiry response, the role will focus on improving the relationship with the internal and external customers and resolving problems related to the order-to-cash process. Enhancing the relationship in this way adds value by contributing to the retention of Ecolab's most important customers.
**What’s in it For You**:
The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, abundant energy and healthy environments
- The ability to make an impact and shape your career with a company that is passionate about growth
- The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best
**What You Will Do**:
Ace as a dedicated contact for Ecolab's largest, most strategic, and profitable accounts and is responsible for understanding all the special requirements, procedures, and policies for their accounts as well as those of the team. Order entry and general inquiry response, also the role will focus on improving the relationship with the internal and external customers and resolving problems related to the order-to-cash process. Enhancing the relationship in this way adds value by contributing to the retention of Ecolab's most important customers. Support of the After Hours program.
**Minimum Qualifications**:
- Bachelor degree
- Five to seven years of experience in similar role in Customer service / Order fulfillment and/or Supply chain
- Fluency in written, oral and business English Language
- Previous SAP knowledge
- Understanding of the Exports procedures to Middle East & Africa
- Business agility
- Influence without authority
- Effective communication skills and organization skills
**Preferred Qualifications**:
- French proficiency is an asset
- Three to five years of customer service experience
- Experience in a similar industry
**Our Commitment to Diversity and Inclusion**
At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote,
Join Ecolab’s industry leading Customer Service team as Customer Service Representative in Cairo, Egypt and see why Selling Power magazine has consistently ranked Ecolab as a top company to sell for. We’re growing and need talented people like you to help us continue to protect the world’s most vital resources.
In this role, you will be dedicated contact for Ecolab's largest, most strategic, and profitable accounts and is responsible for understanding all the special requirements, procedures, and policies for their accounts as well as those of the team. In addition to order entry and general inquiry response, the role will focus on improving the relationship with the internal and external customers and resolving problems related to the order-to-cash process. Enhancing the relationship in this way adds value by contributing to the retention of Ecolab's most important customers.
**What’s in it For You**:
The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, abundant energy and healthy environments
- The ability to make an impact and shape your career with a company that is passionate about growth
- The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best
**What You Will Do**:
Ace as a dedicated contact for Ecolab's largest, most strategic, and profitable accounts and is responsible for understanding all the special requirements, procedures, and policies for their accounts as well as those of the team. Order entry and general inquiry response, also the role will focus on improving the relationship with the internal and external customers and resolving problems related to the order-to-cash process. Enhancing the relationship in this way adds value by contributing to the retention of Ecolab's most important customers. Support of the After Hours program.
**Minimum Qualifications**:
- Bachelor degree
- Five to seven years of experience in similar role in Customer service / Order fulfillment and/or Supply chain
- Fluency in written, oral and business English Language
- Previous SAP knowledge
- Understanding of the Exports procedures to Middle East & Africa
- Business agility
- Influence without authority
- Effective communication skills and organization skills
**Preferred Qualifications**:
- French proficiency is an asset
- Three to five years of customer service experience
- Experience in a similar industry
**Our Commitment to Diversity and Inclusion**
At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote,
This advertiser has chosen not to accept applicants from your region.
2
Customer Service Representative
Teleperformance Egypt
Posted today
Job Viewed
Job Description
Tasks
#TeleperformanceEgypt is hiring #TechnicalSupport specialist
**Details**:
- English Level: B2 ( fluent )
- Graduation Status: Graduates
- Salary: Up to 7K Net
- Shifts: Rotational for males & females maximum 2 AM
- Location: New Cairo
- Medical insurance 150,000 EGP per year
- Social insurance
- VPN line ( Minutes & Internet)
- Annual Bonus up to 12K
**Requirements**:
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
#TeleperformanceEgypt is hiring #TechnicalSupport specialist
**Details**:
- English Level: B2 ( fluent )
- Graduation Status: Graduates
- Salary: Up to 7K Net
- Shifts: Rotational for males & females maximum 2 AM
- Location: New Cairo
- Medical insurance 150,000 EGP per year
- Social insurance
- VPN line ( Minutes & Internet)
- Annual Bonus up to 12K
**Requirements**:
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
This advertiser has chosen not to accept applicants from your region.
3
Customer Service Representative
Teleperformance Egypt
Posted today
Job Viewed
Job Description
Tasks
#TeleperformanceEgypt is hiring #TechnicalSupport specialist
**Details**:
- English Level: B2 ( fluent )
- Graduation Status: Graduates
- Salary: Up to 7K Net
- Shifts: Rotational for males & females maximum 2 AM
- Location: New Cairo
- Medical insurance 150,000 EGP per year
- Social insurance
- VPN line ( Minutes & Internet)
- Annual Bonus up to 12K
**Requirements**:
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
#TeleperformanceEgypt is hiring #TechnicalSupport specialist
**Details**:
- English Level: B2 ( fluent )
- Graduation Status: Graduates
- Salary: Up to 7K Net
- Shifts: Rotational for males & females maximum 2 AM
- Location: New Cairo
- Medical insurance 150,000 EGP per year
- Social insurance
- VPN line ( Minutes & Internet)
- Annual Bonus up to 12K
**Requirements**:
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
This advertiser has chosen not to accept applicants from your region.
4
Customer Service Consultant - Bupa Egypt Insurance
Bupa
Posted today
Job Viewed
Job Description
Approving/rejecting all requests to authorize treatment before any surgery or procedure.
- Respond to members’ correspondence either by phone or by writing following appropriate investigation, in line with Bupa Global policy and style.
- Respond to members’ visits by evaluating their situation and requests and accordingly provide them with the necessary advice/ action.
- Reissuing and tracking members’ documents
- Making manual collections from customers’ credit cards
- Deal with billing inquiries.
- Raising manual credit notes and invoices when needed
- Issuing membership letters for customers to confirm cover
- Issuing
- Respond to members’ correspondence either by phone or by writing following appropriate investigation, in line with Bupa Global policy and style.
- Respond to members’ visits by evaluating their situation and requests and accordingly provide them with the necessary advice/ action.
- Reissuing and tracking members’ documents
- Making manual collections from customers’ credit cards
- Deal with billing inquiries.
- Raising manual credit notes and invoices when needed
- Issuing membership letters for customers to confirm cover
- Issuing
This advertiser has chosen not to accept applicants from your region.
5
Customer Service Representative
Transcom Egypt
Posted today
Job Viewed
Job Description
**What's in it for YOU!**
- Best salary in the market
- Transportation provided
- Medical and social insurance
- Location is in Smart village
- Overnight bonus
**Join us as a Customer Service Representative!**
Job Responsibilities:
- Provide superior customer service by assisting clients, using the corresponding communication
channel: voice
- Educate customers when needed, and provide guidance to customers in service provided.
- Manage large amounts of workload (incoming and outgoing calls, etc.).
- Identify and assess customers’ needs to achieve satisfaction.
- Document interactions properly as trained.
- Use available tools to be able to research for answers and solutions for customers.
- Provide excellent customer service using proper language and communication skills.
- Build sustainable relationships and trust with customer accounts through open and interactive
communication.
- Administratively process everything agreed with the end users to satisfy the service, by using
- Follow communication procedures, guidelines and policies. Be up to date with new procedures
and services, in order to effectively manage assistance to the customer.
- Attracts potential customers by answering product and service questions.
**What are we looking for**:
Fluent English Speaker: level B2/C1
Effective written and verbal communication
Flexibility with rotational shifts (night&overnight)
**What Life at Transcom is like!**
Transcom Worldwide is one of the leading global customer experience companies, supplying local and global clients in multiple markets. With our global footprint and forward-leaning customer experience solutions, we serve our clients via different channels like voice, chat, social media, et. "At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care, and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together."
- Best salary in the market
- Transportation provided
- Medical and social insurance
- Location is in Smart village
- Overnight bonus
**Join us as a Customer Service Representative!**
Job Responsibilities:
- Provide superior customer service by assisting clients, using the corresponding communication
channel: voice
- Educate customers when needed, and provide guidance to customers in service provided.
- Manage large amounts of workload (incoming and outgoing calls, etc.).
- Identify and assess customers’ needs to achieve satisfaction.
- Document interactions properly as trained.
- Use available tools to be able to research for answers and solutions for customers.
- Provide excellent customer service using proper language and communication skills.
- Build sustainable relationships and trust with customer accounts through open and interactive
communication.
- Administratively process everything agreed with the end users to satisfy the service, by using
- Follow communication procedures, guidelines and policies. Be up to date with new procedures
and services, in order to effectively manage assistance to the customer.
- Attracts potential customers by answering product and service questions.
**What are we looking for**:
Fluent English Speaker: level B2/C1
Effective written and verbal communication
Flexibility with rotational shifts (night&overnight)
**What Life at Transcom is like!**
Transcom Worldwide is one of the leading global customer experience companies, supplying local and global clients in multiple markets. With our global footprint and forward-leaning customer experience solutions, we serve our clients via different channels like voice, chat, social media, et. "At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care, and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together."
This advertiser has chosen not to accept applicants from your region.
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6
Fluent English Customer Service Representative
Sutherland
Posted today
Job Viewed
Job Description
therland Cairo is hiring English-speaking customer agents to provide exceptional support for global brands. Join our team, be the primary contact for valued customers, and make an impact with your passion for swift issue resolution and exceptional service.
**Qualifications**:
- Excellent English proficiency (B2-C1)
- Flexibility to work night and overnight shifts
- Open to graduates and dropouts
- On-site role
What we offer
- Highly attractive salary and overnight allowance.
- Comprehensive medical and social insurance coverage.
- 9-hour workday with 1-hour break and two days off per week.
- Transportation for the night and overnight shifts.
- Annual competitions with travel opportunities.
- Generous bonus and incentive plan tailored to your needs.
- Three, 6, and 12-month bonuses.
- Free mobile SIM card after three months of employment.
- Discounts at select gyms.
Pay: E£7,000.00 - E£13,000.00 per month
**Qualifications**:
- Excellent English proficiency (B2-C1)
- Flexibility to work night and overnight shifts
- Open to graduates and dropouts
- On-site role
What we offer
- Highly attractive salary and overnight allowance.
- Comprehensive medical and social insurance coverage.
- 9-hour workday with 1-hour break and two days off per week.
- Transportation for the night and overnight shifts.
- Annual competitions with travel opportunities.
- Generous bonus and incentive plan tailored to your needs.
- Three, 6, and 12-month bonuses.
- Free mobile SIM card after three months of employment.
- Discounts at select gyms.
Pay: E£7,000.00 - E£13,000.00 per month
This advertiser has chosen not to accept applicants from your region.
7
English Customer Service Representative
Intelcia
Posted today
Job Viewed
Job Description
**Description**
- Providing technical support and helping with billing queries for customers in the United States of America.
**Job Requirements**
- Fluency in English as you'll be dealing with US customers **"* Level upper intermediate **B2 "*
- Graduates, Gap Year, Dropouts, and Undergrads " with no attendance "
- Flexibility with night and overnight shifts
**Offer**
- Basic Salary **6600 EGP + 220 US Dollars KPIs**:
- Social and Medical insurance
- Paid training " 14 Days "
- **5 **working days ( **2 days off **)
- Rotational shifts ( morning, afternoon, and overnight )
- **9 **working hours including a **1**-hour break
- Transportation provided to and from the site
**Salary**: E£6,600.00 - E£13,000.00 per month
Ability to commute/relocate:
- Alexandria: Reliably commute or planning to relocate before starting work (required)
**Language**:
- English (required)
- Providing technical support and helping with billing queries for customers in the United States of America.
**Job Requirements**
- Fluency in English as you'll be dealing with US customers **"* Level upper intermediate **B2 "*
- Graduates, Gap Year, Dropouts, and Undergrads " with no attendance "
- Flexibility with night and overnight shifts
**Offer**
- Basic Salary **6600 EGP + 220 US Dollars KPIs**:
- Social and Medical insurance
- Paid training " 14 Days "
- **5 **working days ( **2 days off **)
- Rotational shifts ( morning, afternoon, and overnight )
- **9 **working hours including a **1**-hour break
- Transportation provided to and from the site
**Salary**: E£6,600.00 - E£13,000.00 per month
Ability to commute/relocate:
- Alexandria: Reliably commute or planning to relocate before starting work (required)
**Language**:
- English (required)
This advertiser has chosen not to accept applicants from your region.
8
Customer Service Representative
Transcom Egypt
Posted today
Job Viewed
Job Description
**What's in it for YOU!**
- Best salary in the market
- Transportation provided
- Medical and social insurance
- Location is in Smart village
- Overnight bonus
**Join us as a Customer Service Representative!**
Job Responsibilities:
- Provide superior customer service by assisting clients, using the corresponding communication
channel: voice
- Educate customers when needed, and provide guidance to customers in service provided.
- Manage large amounts of workload (incoming and outgoing calls, etc.).
- Identify and assess customers’ needs to achieve satisfaction.
- Document interactions properly as trained.
- Use available tools to be able to research for answers and solutions for customers.
- Provide excellent customer service using proper language and communication skills.
- Build sustainable relationships and trust with customer accounts through open and interactive
communication.
- Administratively process everything agreed with the end users to satisfy the service, by using
- Follow communication procedures, guidelines and policies. Be up to date with new procedures
and services, in order to effectively manage assistance to the customer.
- Attracts potential customers by answering product and service questions.
**What are we looking for**:
Fluent English Speaker: level B2/C1
Effective written and verbal communication
Flexibility with rotational shifts (night&overnight)
**What Life at Transcom is like!**
Transcom Worldwide is one of the leading global customer experience companies, supplying local and global clients in multiple markets. With our global footprint and forward-leaning customer experience solutions, we serve our clients via different channels like voice, chat, social media, et. "At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care, and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together."
- Best salary in the market
- Transportation provided
- Medical and social insurance
- Location is in Smart village
- Overnight bonus
**Join us as a Customer Service Representative!**
Job Responsibilities:
- Provide superior customer service by assisting clients, using the corresponding communication
channel: voice
- Educate customers when needed, and provide guidance to customers in service provided.
- Manage large amounts of workload (incoming and outgoing calls, etc.).
- Identify and assess customers’ needs to achieve satisfaction.
- Document interactions properly as trained.
- Use available tools to be able to research for answers and solutions for customers.
- Provide excellent customer service using proper language and communication skills.
- Build sustainable relationships and trust with customer accounts through open and interactive
communication.
- Administratively process everything agreed with the end users to satisfy the service, by using
- Follow communication procedures, guidelines and policies. Be up to date with new procedures
and services, in order to effectively manage assistance to the customer.
- Attracts potential customers by answering product and service questions.
**What are we looking for**:
Fluent English Speaker: level B2/C1
Effective written and verbal communication
Flexibility with rotational shifts (night&overnight)
**What Life at Transcom is like!**
Transcom Worldwide is one of the leading global customer experience companies, supplying local and global clients in multiple markets. With our global footprint and forward-leaning customer experience solutions, we serve our clients via different channels like voice, chat, social media, et. "At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care, and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together."
This advertiser has chosen not to accept applicants from your region.
9