21 Retail jobs in Egypt

Description
As a Finance Manager, you will establish and maintain financial controls and processes through continuous auditing and reporting of both inputs and outputs. The ideal candidate relishes working with large volumes of data, enjoys the challenge of highly complex business contexts, and, above all else, is passionate about data and analytics. The candidate is comfortable with business intelligence tools and passionately partners with the business to identify strategic opportunities where data-backed insights drive value creation. An effective communicator, the candidate crisply translates analysis result into executive-facing business terms. The candidate works aptly with internal and external teams to push the projects across the finishing line. The candidate is a self-starter, comfortable with ambiguity, able to think big (while paying careful attention to detail), and enjoys working in a fast-paced and global team.
Key job responsibilities
Build review routines with the local business, including roll-out and training on related tools
- Own and develop robust mechanisms to inspect growth and profitability of our business, working closely with related business teams
- Establish controllership and approval mechanisms to manage day-to-day profitability
- Invent, simplify, and automate management reporting, working closely with owners in business and Business Intelligence teams across the Amazon world
- Provide strategic guidance, tactical direction, and decision support to business and finance partners
- Lead key analytical projects and contribute to reviews that influence senior leadership decision making
- Develop financial plans for both short and long- term planning exercises, aligning inputs with senior stakeholders worldwide
A day in the life
As a Finance Managers at this level, you take a hands-on role to boost our business performance and efficiency. You establish tight controls over our financials and develop a deep understanding of the mechanics behind our data, ensuring financial reporting is always accurate. You'll collaborate with partners in different areas worldwide to provide insights on improvements in our operational performance. That will involve deep diving into data, managing our planning processes, and giving team members guidance on more ambiguous areas of our financial environment.
Basic Qualifications
- 5+ years of multiple finance and accounting roles experience
- 6+ years of building financial and operational reports/data sets that inform business decision-making experience
- Experience performing ad hoc analysis using advanced Excel
- Experience building and managing financial models for business forecasting and problem solving
Preferred Qualifications
- Knowledge of SQL/ETL
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Job Title:
Customer Service - Retail Vacancies
Job Description
Do you have a passion for fashion, gadgets, or home goods? Do you thrive on making customers happy and exceeding expectations? Then join our vibrant team at Concentrix and become the hero behind every smile!
**Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's products or services.**
**In this role, you'll:**
+ Be the friendly voice of major retail brands, providing exceptional service across phone, email, and chat. Think about resolving product inquiries, processing orders, and offering helpful advice.
+ Become a product pro, mastering the ins and outs of the latest trends.
+ Transform shopping woes into shopping wows! Handle returns, exchanges, and troubleshoot issues with patience and a can-do attitude.
+ Go the extra mile to build lasting relationships with customers. Offer personalized recommendations, answer questions with a smile, and make every interaction a positive experience.
+ Contribute to a dynamic and supportive team environment, collaborating with colleagues to achieve shared goals. You'll be part of a retail family that's always there for each other.
**Essential Functions/Core Responsibilities:**
+ Ensure service delivered to our customers meets contractual Key Performance Indicators ('KPIs')
+ Clarify customer requirements; probe for understanding and use decision-support tools and resources to appropriately provide resolution to the customer.
+ Listen attentively to customer needs and concerns; demonstrate empathy while maximizing the opportunity to build rapport with the customer.
+ Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures.
+ Maintain basic knowledge of client products and/or services.
+ Prepare complete and accurate work including appropriately notating accounts as required.
+ Participate in activities designed to improve customer satisfaction and business performance.
+ Offer additional products and/or services.
**Candidate Profile:**
+ A minimum high school diploma with 3 to 6 months of relevant experience is preferred.
+ Excellent communication, interpersonal, and negotiation skills. Thrive in a fast-paced environment and build rapport with diverse audiences.
+ Ability to fluently communicate in the required language of support, both written and verbally.
+ Ability to multi-task, prioritize effectively, be flexible and adaptable to changes, and meet deadlines consistently.
+ Basic computer navigation skills and PC Knowledge.
+ Ability to work as a team member, as well as independently.
+ Dependable with proficient attention to detail.
+ Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner.
+ Able to rotate shifts, as needed.
+ Strong problem-solving and analytical abilities. Can quickly assess situations, identify root causes, and develop effective solutions.
+ Courteous with a customer-centric mindset. Passionate about exceeding expectations and delivering exceptional service.
**Based on location and/or program, additional experience/skills may be required**
***Job requirements may vary by country and will not contravene any local laws**
**Career Framework Role:**
Each program requires a basic skill set and product-specific knowledge to perform routine tasks within simple processes. You will work with close supervision and clearly defined procedures. You are starting to demonstrate familiarity with client terminology, operating standards, and procedures. Starter without sustained metric performance levels.
We offer a competitive compensation and benefits package, along with a vibrant and supportive work environment. Join us and be a part of a team that is passionate about making a difference in the lives of our customers and our community!
**Disclaimer:**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal-opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.
Location:
EGY Cairo B224-F15, KM28 Cairo Alexandria Desert Road,
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (

Description
Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Website to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
Job Description: We are seeking a passionate, experienced and analytical business professional based in Egypt, with great attention to detail and ability to effectively prioritize and multi-task. The Retail

Description
Interested in working on an innovative and high-impact business that is changing the way customers think about grocery? The MENA Grocery team (UFG) is offering a role to own building new business from ground Zero. We are seeking a self-starter who can quickly familiarize themselves with this fast-paced environment, build relationships/trust with cross-functional teams, and assume ownership within the program which will require understanding of complex business/Tech/Ops processes at Amazon and our partners and devising an optimal engagement model. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. High judgment, analytical talent and good document writing skills with concise communication are essential to success in this role.
We are looking for a smart, results-oriented Site Merchandiser to be a part of growing our business. The successful candidate will be responsible for planning and executing best in class site merchandising and customer engagement strategies.
As an Site Merchandiser you will ensure that customer experience and expectations are set and met to a high standard. They will execute and schedule content on emails/push, home pages, category pages, and pages across the site based on the instructions/inputs shared by Site Merchandiser. Also prepare a report on performance and traffic data to our management teams. They will assist in creation of new engagement related content based on inputs of the Site Merchandiser. This person will be involved in coordinating with the category managers, designers, and other editors in similar roles across the business.
Key job responsibilities
Main responsibilities will include:
· Owning store merchandising and curations
· Running and analyzing proof of performance reports
· Learning Merchandising tools and widgets
· Assist execution of the plan as per site merchandising calendar. This includes email programs, new product launches, cross-category placements, developing and executing Amazon site-wide events, browse tree design and search results
· Assist in developing merchandising for large store-wide promotions, and work closely with category managers and merchandizing team to schedule promotions
· Plan promotions for customers, execute the promotions and analyze the performance
Basic Qualifications
Bachelor's degree is must.
Merchandising performance metric understanding.
Experience with data - basic excel skills.
Quick learning for merchandising & promotional tools
Preferred Qualifications
Previous marketing and merchandising experience is preferred.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The position is responsible for the management of timely submissions and approvals of tenant’s Concept and Final Designs. The role is to ensure that approved designs are of the highest possible standard and in line with MAF’s Design Criteria and, where appropriate, precinct design criteria. The Design Manager manages and ensure that the presentation and functional quality of all stores, under their responsibility, within the Shopping Mall Business Unit (SMBU) are consistently of the highest possible standard.

**Role Details - Key Responsibilities and Accountabilities**:

- Ensure business driven retail design solutions, on-site store delivery, and minimization of downtime in the income stream by adhering to the MAF Approved RDD Milestones.
- Enhance the Retail Design process and ensure that it is achieved through the ongoing relationship with retailers, their designers and their contractors, builders and/or shop fitters. To this, the RDM must be multidiscipline in Retail Design, Retail knowledge and, to a lesser extent, Construction Management.
- Initiate contact and meet with the Retailer(s) and their design team / Consultant to discuss and clarify MAF’s Design Criteria and Retail Delivery process for new shop openings and existing shop upgrades.
- Share and discuss proposed retail designs with key stakeholders within RDD and obtain required approvals for related works.
- Monitor and track, on a regular basis, design delivery and provide update reports to key stakeholders for their review and information.
- Liaise with leasing department in SMBU relating to the RDM process. This includes timely coordination with leasing in order seek clarification regarding agreed terms and conditions with tenants and track activities to ensure that tenancy is handed over to lessee by the agreed deadline.
- Interact with Mall Managers in order to coordinate works and costs during the tenancy fit-out process and ensure that minimum hindrance occurs within the operational Mall during the redevelopment projects.
- Maintain relationships with the Merchants and assist in billing tenants for TVR (Tenant Variation Requests) works in association with the RDD Tenancy Delivery Manager.
- Coordinate with the lessee’s designer(s) on the retail design, conditions of premise and logistic package. This includes chasing and guiding retailer’s designer to forward a final retail design and MEP design for approval.
- Administer and ensure Green Star assessments for project and to for all new merchant deals in accordance with the established guidelines and assessment criteria.
- Ensure compliance with the MAFP SMBU’s Code of Conduct, Departmental policies and HC Policies and Procedures at all times.
- Be the advocate and ambassador of aligning and cascading the MAFP values across SMBU, ensure that it is adhered to, and exhibit the same all the time.
- Lead by example - thrive to create an honest and open work environment where individuals collaborate /support each other as a team and are passionate to achieve a common business objective.

**Personal Characteristics and Required Background**:
Minimum Qualifications/education
- Bachelor’s degree in Interior Design, Architecture or equivalent. Recognized Certification in Occupational Health and Safety discipline is highly desirable.

Minimum experience
- Minimum 7 - 9 years of progressive and successful experience in managing Retail Design and Retail Delivery Management, ideally in large Shopping Mall / retail development company, in Egypt or abroad in a similar role.

The position is responsible for the management of timely submissions and approvals of tenant’s Concept and Final Designs. The role is to ensure that approved designs are of the highest possible standard and in line with MAF’s Design Criteria and, where appropriate, precinct design criteria. The Design Manager manages and ensure that the presentation and functional quality of all stores, under their responsibility, within the Shopping Mall Business Unit (SMBU) are consistently of the highest possible standard.

**Role Details - Key Responsibilities and Accountabilities**:

- Ensure business driven retail design solutions, on-site store delivery, and minimization of downtime in the income stream by adhering to the MAF Approved RDD Milestones.
- Enhance the Retail Design process and ensure that it is achieved through the ongoing relationship with retailers, their designers and their contractors, builders and/or shop fitters. To this, the RDM must be multidiscipline in Retail Design, Retail knowledge and, to a lesser extent, Construction Management.
- Initiate contact and meet with the Retailer(s) and their design team / Consultant to discuss and clarify MAF’s Design Criteria and Retail Delivery process for new shop openings and existing shop upgrades.
- Share and discuss proposed retail designs with key stakeholders within RDD and obtain required approvals for related works.
- Monitor and track, on a regular basi

The position is responsible for the management of timely submissions and approvals of tenant’s Concept and Final Designs. The role is to ensure that approved designs are of the highest possible standard and in line with MAF’s Design Criteria and, where appropriate, precinct design criteria. The Design Manager manages and ensure that the presentation and functional quality of all stores, under their responsibility, within the Shopping Mall Business Unit (SMBU) are consistently of the highest possible standard.

**Role Details - Key Responsibilities and Accountabilities**:

- Ensure business driven retail design solutions, on-site store delivery, and minimization of downtime in the income stream by adhering to the MAF Approved RDD Milestones.
- Enhance the Retail Design process and ensure that it is achieved through the ongoing relationship with retailers, their designers and their contractors, builders and/or shop fitters. To this, the RDM must be multidiscipline in Retail Design, Retail knowledge and, to a lesser extent, Construction Management.
- Initiate contact and meet with the Retailer(s) and their design team / Consultant to discuss and clarify MAF’s Design Criteria and Retail Delivery process for new shop openings and existing shop upgrades.
- Share and discuss proposed retail designs with key stakeholders within RDD and obtain required approvals for related works.
- Monitor and track, on a regular basis, design delivery and provide update reports to key stakeholders for their review and information.
- Liaise with leasing department in SMBU relating to the RDM process. This includes timely coordination with leasing in order seek clarification regarding agreed terms and conditions with tenants and track activities to ensure that tenancy is handed over to lessee by the agreed deadline.
- Interact with Mall Managers in order to coordinate works and costs during the tenancy fit-out process and ensure that minimum hindrance occurs within the operational Mall during the redevelopment projects.
- Maintain relationships with the Merchants and assist in billing tenants for TVR (Tenant Variation Requests) works in association with the RDD Tenancy Delivery Manager.
- Coordinate with the lessee’s designer(s) on the retail design, conditions of premise and logistic package. This includes chasing and guiding retailer’s designer to forward a final retail design and MEP design for approval.
- Administer and ensure Green Star assessments for project and to for all new merchant deals in accordance with the established guidelines and assessment criteria.
- Ensure compliance with the MAFP SMBU’s Code of Conduct, Departmental policies and HC Policies and Procedures at all times.
- Be the advocate and ambassador of aligning and cascading the MAFP values across SMBU, ensure that it is adhered to, and exhibit the same all the time.
- Lead by example - thrive to create an honest and open work environment where individuals collaborate /support each other as a team and are passionate to achieve a common business objective.

**Personal Characteristics and Required Background**:
Minimum Qualifications/education
- Bachelor’s degree in Interior Design, Architecture or equivalent. Recognized Certification in Occupational Health and Safety discipline is highly desirable.

Minimum experience
- Minimum 7 - 9 years of progressive and successful experience in managing Retail Design and Retail Delivery Management, ideally in large Shopping Mall / retail development company, in Egypt or abroad in a similar role.

The position is responsible for the management of timely submissions and approvals of tenant’s Concept and Final Designs. The role is to ensure that approved designs are of the highest possible standard and in line with MAF’s Design Criteria and, where appropriate, precinct design criteria. The Design Manager manages and ensure that the presentation and functional quality of all stores, under their responsibility, within the Shopping Mall Business Unit (SMBU) are consistently of the highest possible standard.

**Role Details - Key Responsibilities and Accountabilities**:

- Ensure business driven retail design solutions, on-site store delivery, and minimization of downtime in the income stream by adhering to the MAF Approved RDD Milestones.
- Enhance the Retail Design process and ensure that it is achieved through the ongoing relationship with retailers, their designers and their contractors, builders and/or shop fitters. To this, the RDM must be multidiscipline in Retail Design, Retail knowledge and, to a lesser extent, Construction Management.
- Initiate contact and meet with the Retailer(s) and their design team / Consultant to discuss and clarify MAF’s Design Criteria and Retail Delivery process for new shop openings and existing shop upgrades.
- Share and discuss proposed retail designs with key stakeholders within RDD and obtain required approvals for related works.
- Monitor and track, on a regular basi

**Job Description**:**Position Title: Consultant
**Job Overview**

The Consultant is responsible for all aspects of the customer experience within multiple-businesses (retail, rental, custom, and Omni-channel) within a store location. To be successful in this role the Consultant needs to support and positively impact a culture of customer-obsession, by being customer-ready and delivering a world-class experience each and every day. The Consultant is expected to engage as a member of a high-performing team through trust, commitment, and a focus on results. The Consultant must navigate through change in order to adapt to new programs in a timely manner and to achieve the expected outcome. In addition the Consultant will contribute to a healthy culture by working well with and demonstrating respect for colleagues at all levels and consistently contribute to a positive work environment.

**Essential Functions**
- Consistently demonstrate the benchmark selling techniques for retail sales, custom clothing sales, and special occasion rentals, as trained by management and as described in corporate training materials.
- Continuously encourage and participate in team selling.
- Build a relationship with your customer from greeting through post-sale contact.
- Participate in monitoring and positively impact the achievement of the store sales volume and metrics goals. Meet and maintain your own personal volume goal while maintaining an above average quality of sale.
- When possible use tailors for all alteration fittings. When tailors are not available, be able to accurately fit the customer and provide recommendations for alterations.
- Assist in receiving shipments, putting away new merchandise, maintaining a clean, neat, sized and organized store based on our merchandising to sell standards.
- Assist with visually merchandising the store, including complying with brand standards with regard to all visual merchandising tasks.
- Help monitor the security of all Company property. Report or document damaged or missing product. Assist in conducting merchandise stock counts as requested by your store management team. Report any discrepancies to the manager on duty.
- Effectively participate as a member of a store team where employees are held accountable for not only individual performance, but also for interacting with the greater store team in manner that supports the achievement of established team goals.
- Maintain a workplace free of harassment and discrimination by strictly adhering to the Company’s Anti-Discrimination and Harassment policies and promptly reporting to your Regional Manager, Zone Vice President and the Human Resources Department any concerns that may arise under those policies.

**Physical and Mental Requirements**
- Bend down and squat to locate and pick up merchandise located at ground level and to assist customers put on shoes; bend down and crouch to mark pants for alterations. Climb a ladder to reach merchandise and or supplies located above shoulder level.
- Lift arms and reach over the head to hang or take merchandise off racks or place on customer.
- Operate a computer and cash register, including manual tasks such as reaching across the counter to exchange monies with customer, grasping, pulling, pushing, and folding merchandise to wrap customer purchases.
- Stand and walk for the majority of work shift, sometimes as long as twelve hours per day, five or sometimes six days per week.
- Frequent (at least 2/3 of the work day) bending and twisting at neck and waist, crouching and squatting, reaching above and below shoulder height, grasping, pulling, pushing and fine manipulation with both hands, lifting up to 50 lbs.
- See and distinguish between fabric patterns and colors.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._
- Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law._

**Work Locations**:00464 Alexandria 728 S Washington St Alexandria 22314
**Job**:Sales
**Organization**:JoS.A.

**JOB DESCRIPTION**:
ECommerce Marketing Specialist
Location : Cairo Company : Electrolux Egypt
Function Marketing Job Family E-commerce Marketing
Reporting to E-commerce & Digital Marketing Manager

**Role Objectives**
The conversion marketing manager is the main point of contact and accountable party for E-Retailer partners (B2B)

This role is a key liaison between all the commercial tringle & other stockholders to develop & execute strategy & tactics that support E-commerce objectives, delivers sellout target on time, on budget & meeting other key KPIs.
Mission
Develop strategic website marketing plans to promote companies’ products in E-retailers platforms. To remain relevant in an ever-changing digital marketplace, e-commerce lead must stay abreast of changes in the online marketing environment and make necessary adjustments to their strategies.
This position requires strong project management capabilities, effective communication, collaboration skills & the ability to develop E-commerce strategy, provide insight around potential risks, opportunities, resolve conflict, initiate resolution & deliver results.

**Key Operational Responsibilities**
(Identification of job content in terms of outputs)
Shape decisions about products, pricing and promotional strategies. They play a key role in reviewing technological and sales strategies so that they align with channel objectives & KPI’s.
Design marketing/ e-commerce calendar & implement marketing campaigns per E-retailer to focus on our visibility thus driving sellout.
Lead cross-functional teams on an ongoing basis including stakeholders & team to ensure channel successful implementation of projects, managing timelines, scopes & budgets, assist all external partners, provide support to all associate activities & monitor the results.

Coordinate with E-retailers team to recommend ways to increase conversion rate to website/ social media to reach maximize sellout thus revenue.

Monitor E-retailers site content, managing pages & products, maintaining stock level.
Review channel performance trend vs. last year & target to define the current situation, need focused points & lessons learned
Keep up to date on current e-commerce trends and opportunities.

**Requirements**:
Strong understanding of current e-commerce trends and best practices.
Well-developed understanding of data analysis as well as website metrics.
Ability to work efficiently and accurately while working toward multiple deadlines.
Self-starter & proactive; creative thinker & problem solver.
Experience working with cross-functional teams

**Soft Competencies**:

- Detail-oriented with excellent organization, communication (written/verbal), & interpersonal skills
- Able to work under pressure effectively & efficiently.
- Must be a team player.
- Good interpersonal skills.
- Strong problem solving skills.

Other Requirements:
Financial acumen & budget structures understanding

Application of the knowledge / competencies:
**Reports**
Operational & Functional direct reports : N
Leading multiple teams : N

**Responsibilities**:

- Responding customer complains to enhance customer satisfaction in order to establish excellent relations with all customers. (When needed)
- Follow up staff performance and their development plans (product knowledge, C.S, Selling skills).(Daily)
- Make sure that the store open on time in order to be committed with attendance policy. (every day)
- Follow up Store maintenance and solve any pending issue with the relevant department. (When needed)
- Weekly meeting with Staff in order to discuss the results and motivate them to achieve more.
- Focus on selling the high profits products in order to increase Company General Profit.
- Check goods in inventory transactions to make sure there are no pending products on the system.
- Monitor Security performance and appearance in order to send a monthly report about their efficiency.
- Control the cost to increase store profitability.
- Request all required reports from the sales analyst on monthly basis.