74 Customer Service jobs in Egypt
Customer Service Representative
Teleperformance Egypt
Posted today
Job Viewed
Job Description
Tasks
#TeleperformanceEgypt is hiring #TechnicalSupport specialist
**Details**:
- English Level: B2 ( fluent )
- Graduation Status: Graduates
- Salary: Up to 7K Net
- Shifts: Rotational for males & females maximum 2 AM
- Location: New Cairo
- Medical insurance 150,000 EGP per year
- Social insurance
- VPN line ( Minutes & Internet)
- Annual Bonus up to 12K
**Requirements**:
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
#TeleperformanceEgypt is hiring #TechnicalSupport specialist
**Details**:
- English Level: B2 ( fluent )
- Graduation Status: Graduates
- Salary: Up to 7K Net
- Shifts: Rotational for males & females maximum 2 AM
- Location: New Cairo
- Medical insurance 150,000 EGP per year
- Social insurance
- VPN line ( Minutes & Internet)
- Annual Bonus up to 12K
**Requirements**:
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
This advertiser has chosen not to accept applicants from your region.
0
Customer Service Representative
Transcom WorldWide
Posted today
Job Viewed
Job Description
**Location**:Egypt, Cairo
**Job category**:Customer Service Representative (CSR)
**Language**:English
**What's in it for YOU!**
- Best salary in the market
- Transportation provided
- Medical and social insurance
- Location is in Smart village
- Overnight bonus
**Join us as a Customer Service Representative!**
Job Responsibilities:
- Provide superior customer service by assisting clients, using the corresponding communication
channel: voice- Educate customers when needed, and provide guidance to customers in service provided.
- Manage large amounts of workload (incoming and outgoing calls, etc.).
- Identify and assess customers’ needs to achieve satisfaction.
- Document interactions properly as trained.
- Use available tools to be able to research for answers and solutions for customers.
- Provide excellent customer service using proper language and communication skills.
- Build sustainable relationships and trust with customer accounts through open and interactive
communication.- Administratively process everything agreed with the end users to satisfy the service, by using- Follow communication procedures, guidelines and policies. Be up to date with new procedures
and services, in order to effectively manage assistance to the customer.- Attracts potential customers by answering product and service questions.
**What are we looking for**:
Fluent English Speaker: level B2/C1
Effective written and verbal communication
Flexibility with rotational shifts (night&overnight)
**What Life at Transcom is like!**
Transcom Worldwide is one of the leading global customer experience companies, supplying local and global clients in multiple markets. With our global footprint and forward-leaning customer experience solutions, we serve our clients via different channels like voice, chat, social media, et. "At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care, and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together."
**Job category**:Customer Service Representative (CSR)
**Language**:English
**What's in it for YOU!**
- Best salary in the market
- Transportation provided
- Medical and social insurance
- Location is in Smart village
- Overnight bonus
**Join us as a Customer Service Representative!**
Job Responsibilities:
- Provide superior customer service by assisting clients, using the corresponding communication
channel: voice- Educate customers when needed, and provide guidance to customers in service provided.
- Manage large amounts of workload (incoming and outgoing calls, etc.).
- Identify and assess customers’ needs to achieve satisfaction.
- Document interactions properly as trained.
- Use available tools to be able to research for answers and solutions for customers.
- Provide excellent customer service using proper language and communication skills.
- Build sustainable relationships and trust with customer accounts through open and interactive
communication.- Administratively process everything agreed with the end users to satisfy the service, by using- Follow communication procedures, guidelines and policies. Be up to date with new procedures
and services, in order to effectively manage assistance to the customer.- Attracts potential customers by answering product and service questions.
**What are we looking for**:
Fluent English Speaker: level B2/C1
Effective written and verbal communication
Flexibility with rotational shifts (night&overnight)
**What Life at Transcom is like!**
Transcom Worldwide is one of the leading global customer experience companies, supplying local and global clients in multiple markets. With our global footprint and forward-leaning customer experience solutions, we serve our clients via different channels like voice, chat, social media, et. "At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care, and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together."
This advertiser has chosen not to accept applicants from your region.
1
Customer Service Representative
Sutherland
Posted today
Job Viewed
Job Description
This is a full-time on-site role for a Customer Service Representative located in Sutherland Cairo, Egypt. The Customer Service Representative will be responsible for providing support to customers, ensuring their satisfaction, and enhancing their customer experience. The job duties include handling customer inquiries, resolving customer complaints, providing information to customers about products and services, and escalating complex issues to appropriate channels.
**Benefits**:
- Highest Salary in Market
- Training is fully Paid
- Social and Medical Insurance
- Monthly Bonuses and Incentives
- Transportation provided 24/7 (Door to door for ladies)
Pay: E£12,000.00 - E£14,000.00 per month
Application Question(s):
- What is your level of proficiency in English?
- Are you flexible with night and overnight shifts?
**Benefits**:
- Highest Salary in Market
- Training is fully Paid
- Social and Medical Insurance
- Monthly Bonuses and Incentives
- Transportation provided 24/7 (Door to door for ladies)
Pay: E£12,000.00 - E£14,000.00 per month
Application Question(s):
- What is your level of proficiency in English?
- Are you flexible with night and overnight shifts?
This advertiser has chosen not to accept applicants from your region.
2
English Customer Service Representative
UX Centers
Posted today
Job Viewed
Job Description
We are seeking energetic and reliable professionals to join our team as Call Center Representatives for our new project.
- Our Call Center Representatives are often the first point of contact for customers’ product issues, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions.
**Responsibilities**:
- Managing inbound client questions and proactively delivering product best practices, personalized recommendations, and updates.
- Research required information using available resources
- Identify and escalate priority issues.
Job Requirements
- Fluency in English is a must.
- Level of education: Graduates and Undergraduates are welcome to apply.
- Tech Background is a plus.
Benefits:
- Promotion opportunities after 6 months.
- Very attractive package.
- Salary increase after 6 months.
- Social and medical insurance.
- Transportation ( Door to door for ladies after 11 pm (one way back) )
- Paid Training
**Salary**: Up to E£8,500.00 per month
- Our Call Center Representatives are often the first point of contact for customers’ product issues, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions.
**Responsibilities**:
- Managing inbound client questions and proactively delivering product best practices, personalized recommendations, and updates.
- Research required information using available resources
- Identify and escalate priority issues.
Job Requirements
- Fluency in English is a must.
- Level of education: Graduates and Undergraduates are welcome to apply.
- Tech Background is a plus.
Benefits:
- Promotion opportunities after 6 months.
- Very attractive package.
- Salary increase after 6 months.
- Social and medical insurance.
- Transportation ( Door to door for ladies after 11 pm (one way back) )
- Paid Training
**Salary**: Up to E£8,500.00 per month
This advertiser has chosen not to accept applicants from your region.
3
Customer Service Representative Uk
Transcom WorldWide
Posted today
Job Viewed
Job Description
**Location**:Egypt, Cairo
**Job category**:Customer Service Representative (CSR)
**Language**:English
**What's in it for YOU!**
- Best salary in the market
- Transportation provided
- Medical and social insurance
- Location is in Smart village
**Join us as a Customer Service Representative!**
Job Responsibilities:
- Provide superior customer service by assisting clients, using the corresponding communication
channel: voice- Educate customers when needed, and provide guidance to customers in service provided.
- Manage large amounts of workload (incoming and outgoing calls, etc.).
- Identify and assess customers’ needs to achieve satisfaction.
- Document interactions properly as trained.
- Use available tools to be able to research for answers and solutions for customers.
- Provide excellent customer service using proper language and communication skills.
- Build sustainable relationships and trust with customer accounts through open and interactive
communication.- Administratively process everything agreed with the end users to satisfy the service, by using- Follow communication procedures, guidelines and policies. Be up to date with new procedures
and services, in order to effectively manage assistance to the customer.- Attracts potential customers by answering product and service questions.
**What are we looking for**:
Fluent English Speaker: level B2/C1
Effective written and verbal communication
Flexibility with rotational shifts
**What Life at Transcom is like!**
Transcom Worldwide is one of the leading global customer experience companies, supplying local and global clients in multiple markets. With our global footprint and forward-leaning customer experience solutions, we serve our clients via different channels like voice, chat, social media, et. "At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care, and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together."
**Job category**:Customer Service Representative (CSR)
**Language**:English
**What's in it for YOU!**
- Best salary in the market
- Transportation provided
- Medical and social insurance
- Location is in Smart village
**Join us as a Customer Service Representative!**
Job Responsibilities:
- Provide superior customer service by assisting clients, using the corresponding communication
channel: voice- Educate customers when needed, and provide guidance to customers in service provided.
- Manage large amounts of workload (incoming and outgoing calls, etc.).
- Identify and assess customers’ needs to achieve satisfaction.
- Document interactions properly as trained.
- Use available tools to be able to research for answers and solutions for customers.
- Provide excellent customer service using proper language and communication skills.
- Build sustainable relationships and trust with customer accounts through open and interactive
communication.- Administratively process everything agreed with the end users to satisfy the service, by using- Follow communication procedures, guidelines and policies. Be up to date with new procedures
and services, in order to effectively manage assistance to the customer.- Attracts potential customers by answering product and service questions.
**What are we looking for**:
Fluent English Speaker: level B2/C1
Effective written and verbal communication
Flexibility with rotational shifts
**What Life at Transcom is like!**
Transcom Worldwide is one of the leading global customer experience companies, supplying local and global clients in multiple markets. With our global footprint and forward-leaning customer experience solutions, we serve our clients via different channels like voice, chat, social media, et. "At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care, and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together."
This advertiser has chosen not to accept applicants from your region.
4
Customer Service
Mansoura
NOK Human Capital
Posted today
Job Viewed
Job Description
NOK Human Capital is hiring immediately Customer Service agents.
- Locations: Maadi, 5th Settlement(Tagamo3), Smart Village, Mohandseen.
- Egyptians and foreigners are welcome to apply.
- Salary range: Up to 7,500 EGP Gross Salary + Bonus.
- Transportation is provided at pick-up points.
- Social& medical insurance
- Graduates and gap years.
**Salary**: E£5,000.00 - E£7,500.00 per month
**Education**:
- Bachelor's (preferred)
**Language**:
- English (preferred)
- Locations: Maadi, 5th Settlement(Tagamo3), Smart Village, Mohandseen.
- Egyptians and foreigners are welcome to apply.
- Salary range: Up to 7,500 EGP Gross Salary + Bonus.
- Transportation is provided at pick-up points.
- Social& medical insurance
- Graduates and gap years.
**Salary**: E£5,000.00 - E£7,500.00 per month
**Education**:
- Bachelor's (preferred)
**Language**:
- English (preferred)
This advertiser has chosen not to accept applicants from your region.
5
Customer Service
Mansoura
Amir Elbaz
Posted today
Job Viewed
Job Description
**Job summary /purpose**
The Customer Service Unit is the focal point of Amir corporation, serving customers’ needs and cross-sell Asal services. The Customer Service Team Leader is responsible for all customer service unit, handles customers’ inquires and the delivery of their needs, and ensure Amir policy and procedures are implemented. He/She ensures that the CS team and call center agents are knowledgeable of all Amir products and up-to-date of any changes to convey a consistent information to customers.
**Skills requirement**:
Education: University degree is a must.
Certification: Experienced Customer Service certification.
Management and Leadership Experience.
Supervisory/advisory expertise.
Experience: 5 - 7 year of working experience in a related field.
General skills (basic skills needed for the position):
Preserve team leadership skills gained to optimize team efficiency.
Possess an action taking techniques.
Provide a sustainable attitude to deliver responsibilities.
Attentive to details and possession of ownership responsibilities.
Respond back to customers’ concerns.
Obtain multi-tasking techniques.
Deliver clear and consistent services.
**To apply**:
The Customer Service Unit is the focal point of Amir corporation, serving customers’ needs and cross-sell Asal services. The Customer Service Team Leader is responsible for all customer service unit, handles customers’ inquires and the delivery of their needs, and ensure Amir policy and procedures are implemented. He/She ensures that the CS team and call center agents are knowledgeable of all Amir products and up-to-date of any changes to convey a consistent information to customers.
**Skills requirement**:
Education: University degree is a must.
Certification: Experienced Customer Service certification.
Management and Leadership Experience.
Supervisory/advisory expertise.
Experience: 5 - 7 year of working experience in a related field.
General skills (basic skills needed for the position):
Preserve team leadership skills gained to optimize team efficiency.
Possess an action taking techniques.
Provide a sustainable attitude to deliver responsibilities.
Attentive to details and possession of ownership responsibilities.
Respond back to customers’ concerns.
Obtain multi-tasking techniques.
Deliver clear and consistent services.
**To apply**:
This advertiser has chosen not to accept applicants from your region.
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6
Customer Service
Intelcia
Posted today
Job Viewed
Job Description
Salary is 6600 BASIC
- KPIS in dollars : 220$
- Training ( 14 Business days ) : Paid 3360
- Social and medical insurances.
with the below description, conditions and requirements:
Description:
- Providing technical support and helping with billing queries for the customers in the United States of America.
Conditions
- Work is from office which is located in Cairo, Smart village ( 6 of October ) And Alex, Burj Alarab
- 5 working days - 2 days OFF
- Rotational shifts (morning, afternoon and overnight)
- 9 working hours including a 1-hour break
- Transportation is provided.
**Requirements**:
- Fluency in English
**Job Types**: Full-time, Permanent
**Salary**: Up to E£13,000.00 per month
**Language**:
- English (preferred)
Shift availability:
- Night Shift (preferred)
- Overnight Shift (preferred)
- Day Shift (preferred)
- KPIS in dollars : 220$
- Training ( 14 Business days ) : Paid 3360
- Social and medical insurances.
with the below description, conditions and requirements:
Description:
- Providing technical support and helping with billing queries for the customers in the United States of America.
Conditions
- Work is from office which is located in Cairo, Smart village ( 6 of October ) And Alex, Burj Alarab
- 5 working days - 2 days OFF
- Rotational shifts (morning, afternoon and overnight)
- 9 working hours including a 1-hour break
- Transportation is provided.
**Requirements**:
- Fluency in English
**Job Types**: Full-time, Permanent
**Salary**: Up to E£13,000.00 per month
**Language**:
- English (preferred)
Shift availability:
- Night Shift (preferred)
- Overnight Shift (preferred)
- Day Shift (preferred)
This advertiser has chosen not to accept applicants from your region.
7
Customer Service
Amir Elbaz
Posted today
Job Viewed
Job Description
The Customer Service Unit is the focal point of Amir corporation, serving customers’ needs and cross-sell Asal services. The Customer Service Team Leader is responsible for all customer service unit, handles customers’ inquires and the delivery of their needs, and ensure Amir policy and procedures are implemented. He/She ensures that the CS team and call center agents are knowledgeable of all Amir products and up-to-date of any changes to convey a consistent information to customers.
**Skills requirement**:
Education: University degree is a must.
Certification: Experienced Customer Service certification.
Management and Leadership Experience.
Supervisory/advisory expertise.
Experience: 5 - 7 year of working experience in a related field.
General skills (basic skills needed for the position):
Preserve team leadership skills gained to optimize team efficiency.
Possess an action taking techniques.
Provide a sustainable attitude to deliver responsibilities.
Attentive to details and possession of ownership responsibilities.
Respond back to customers’ concerns.
Obtain multi-tasking techniques.
Deliver clear and consistent services.
**To apply**:
**Skills requirement**:
Education: University degree is a must.
Certification: Experienced Customer Service certification.
Management and Leadership Experience.
Supervisory/advisory expertise.
Experience: 5 - 7 year of working experience in a related field.
General skills (basic skills needed for the position):
Preserve team leadership skills gained to optimize team efficiency.
Possess an action taking techniques.
Provide a sustainable attitude to deliver responsibilities.
Attentive to details and possession of ownership responsibilities.
Respond back to customers’ concerns.
Obtain multi-tasking techniques.
Deliver clear and consistent services.
**To apply**:
This advertiser has chosen not to accept applicants from your region.
8
Customer Service
FlairsTech
Posted today
Job Viewed
Job Description
Details
Required Experience 0-1
Department Customer Experience Solutions
Career Level
Position Location Cairo
**Skills**:
- customer service
Requirements and responsibilities
***:
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments and complaints.
- Ensure customer satisfaction and provide professional customer support
Required Experience 0-1
Department Customer Experience Solutions
Career Level
Position Location Cairo
**Skills**:
- customer service
Requirements and responsibilities
***:
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments and complaints.
- Ensure customer satisfaction and provide professional customer support
This advertiser has chosen not to accept applicants from your region.
9