27 Medical jobs in Egypt

Job Title:
Customer Service - Medical Vacancies - English & Multilingual
Job Description
Start your career today as a Medical - Customer Service Representative at Concentrix!
**Advisor I, Medical position will deliver high-touch customer care to patients/clients seeking medical advice and support relying on knowledgebase and expertiese to deliver solutions.**
**In this role, you will be:**
**The first point of contact for customers, providing exceptional service across phone, email, and chat. Answer questions, address concerns, and guide them through their inquires with patience and a smile.**
**A problem-solver extraordinaire.**
**A Medical knowledge

**Job Description Summary**
As an Advanced MRI Application Specialist for GE HealthCare, you will serve as a clinical expert and trusted advisor, delivering outcome-driven training and education on advanced MRI applications to healthcare professionals across the region. You will collaborate closely with sales, marketing, and service teams to support product demonstrations, optimize clinical workflows, and resolve complex customer issues. By fostering strong relationships with key opinion leaders and customers, you will help maximize the clinical value and utilization of GE HealthCare's MRI systems, ensuring alignment with regional healthcare practices while maintaining compliance with regulatory standards. This role requires extensive MRI expertise, excellent communication skills, and a commitment to customer success through on-site support and continuous education.
**Job Description**
**Roles and Responsibilities**
+ Develop, coordinate, and deliver outcome-based advanced application training to GE HealthCare MRI customers supporting Africa.
+ Provide on-site education on equipment and software usage, parameter optimization, imaging protocol demonstrations, and troubleshooting support.
+ Manage complex customer issues, escalations, and complaints by following established workflows and collaborating with internal partners to identify solutions.
+ Lead regional workshops, webinars, and clinical education events to promote MRI best practices and maximize clinical value.
+ Customize training programs to align with diverse clinical workflows and regional healthcare practices.
+ Establish and maintain trusted relationships with regional Key Opinion Leaders (KOLs) to support the promotion of GE HealthCare MRI solutions.
+ Support sales activities at all stages by providing clinical expertise during site visits, tender processes, and product positioning discussions.
+ Collaborate closely with sales and marketing teams to support product demonstrations, clinical evaluations, and strategic customer engagements.
+ Serve as a clinical liaison between customers and internal GE HealthCare teams, providing actionable feedback to influence service improvements and product development.
+ Monitor customer satisfaction, usage trends, and training outcomes to ensure optimal product utilization and continuous improvement.
+ Maintain deep knowledge of GE HealthCare MRI systems as well as competitive offerings to support strategic positioning and customer consultations.
+ Ensure compliance with all relevant regulatory, quality, and safety standards during training and clinical support activities.
**Required Qualifications**
+ Bachelor's degree in Medical Imaging, Radiology, or a related clinical field.
+ Minimum of 7 years of technical, clinical, or research experience specifically in MRI modality.
+ Proven expertise in MRI equipment, clinical workflows, and advanced imaging applications.
+ Ability to travel extensively within the region and work on-site with customers.
**Desired Characteristics**
+ Excellent communication, mentoring, and training skills with the ability to engage diverse clinical audiences.
+ Strong problem-solving skills and ability to manage complex customer issues.
+ Collaborative mindset with experience working cross-functionally with sales, marketing, and service teams.
**Additional Information**
**Relocation Assistance Provided:** No

**HOW MIGHT YOU DEFY IMAGINATION?**
If you feel like you're part of something bigger, it's because you are. At Amgen, our shared mission-to serve patients-drives all that we do. It is key to our becoming one of the world's leading biotechnology companies. We are global collaborators who achieve together-researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. It's time for a career you can be proud of. Join us.
**MSL**
**What you will do**
Let's do this. Let's change the world. In this vital role you will interact with healthcare decision makers to communicate and advance the scientific platform as aligned with Amgen's corporate goals and objectives.
+ Be a field-based medical expert supporting the cross-functional medical educational activities aligned with internal and external partners
+ Provide accurate, clear and value related information communicating complex groundbreaking science and product information to multiple levels of partners within the medical community
+ Align with MSL/Medical leadership to develop innovative and nontraditional MSL strategies and tactics in support of the TA products and pipeline molecules
+ Model openness and innovation through words, actions and decisions
+ Share findings including ambitious and innovative ideas with others and hold themselves self-accountable for performance
+ Provide field observations to internal medical partners
+ Represent Amgen by supporting advisory boards, congresses and professional association meetings as directed
+ Serve as the field-based medical expert for this territory in the MSL group within the medical organization.
+ Communicate accurate, clear, and valued information regarding our science and products to multiple levels within the medical community and report field observations to internal collaborators.
+ Support scientific engagement plan (SEP) in developing local territory R&D tactics.
+ Provide and/or present field observations and insights to internal partners.
+ Implement a scientific engagement plan according to annual MSL goals and metrics.
+ Develop and implement local OL plans in line with the scientific engagement plan.
+ Support speaker training as requested and ensure the speakers are updated on new data
+ Compliantly collaborate with cross-functional colleagues. May serve as the main point of contact
+ Advance MSL value proposition, identify gaps, achieve results, and set an example for others to follow by consistently demonstrating Amgen values and leadership attributes
+ Demonstrate tact and professionalism when communicating and interacting with individuals.
**Win**
**What we expect of you**
We are all different, yet we all use our unique contributions to serve patients. The professional we seek is a go-getter with these qualifications.
**Basic Qualifications**
+ 2+ years of MSL experience
**Preferred Qualifications**
+ Clinical experience in the Oncology, Hematology and/or Bone therapeutic space
+ 5 or more years industry experience in Scientific/Medical Affairs at a biotech or pharmaceutical company
+ 5 or more years in a medically-related field
**Thrive**
**What you can expect of us**
As we work to develop treatments that take care of others, so we work to care for our teammates' professional and personal growth and well-being.
+ Vast opportunities to learn and move up and across our global organization
+ Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act
+ Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits
**Apply now for a career that defies imagination**
In our quest to serve patients above all else, Amgen is the first to imagine, and the last to doubt. Join us.
**careers.amgen.com**
Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

**JOB PURPOSE**:
Ensure achievement of sales objectives, deliver, and promote key messages about SANOFI’s products through professional calls, centralized communication to customers to achieve overall business objective within defined territory through implementing the company’s strategy and policies.

**AREA**:Giza

**KEY RESPONSIBILITIES / ACCOUNTABILITIES**:
Deliver SANOFI results by achieving sales & IMS target as per SANOFI business plan:

- Achieve sales target in private sectors and hospitals, ensuring consistent achievement per quarter.
- Follow up territorial sales forecasts on monthly basis.
- Continuously assess the market to expand access in new channels and identify new customers through regular updated list.
- Participate in and implement territory planning through Targeting and Segmentation in defined territory to get maximum use of time and best area coverage for both doctors and pharmacies.

Support and Promote company’s products value and image:

- Differentiate value of SANOFI brands against competitors by understanding customer’s medical diagnosis and submitting reports and utilizing digital tools as required by the company in a timely manner.
- Regularly conduct qualitative customer feedback, competitors’ activities, ongoing market trends and product’s performance reports.
- Improve collaboration across teams /functions to develop valuable partnership with other lines/BUs to properly optimize resources and execute different brand initiatives and support new launches.
- Maintain good relationship with KOLs to ensure their loyalty and their support to company’s business.

Develop Customer insight Strategy and planning:

- Identify & prioritize customers in his relevant area with updated information
- Customer activity plan personalized based on customer insights, including face to face, POA and Tactical Plan
- Contribute to profiling the customers on two dimensions:

- Qualitative insights (needs, behaviors, attitude, potentiality)
- Channel preference (data collection & clustering)
- Achieve required KPI’s as per BOS guidelines (C/D, Total calls, CPA, Adoption rate, daily MI recordings).

Develop Sanofi Reputation & Equity
- Ensure that all activities undertaken fully comply with the Company’s policies and code of Ethics.
- Promotes the importance of compliant behaviors.

Facilitate & Sustain access of Sanofi Products
- Expand SANOFI business with all lines & functions.
- Anticipate future changes, risks & opportunities affecting Sanofi’s position & communicate them across teams.
- Collaboration with line & functions e.g.: PHI/NHI to expand own business
- Seek/expand new opportunity/new channels for the portfolio.
- Challenge status quo (re-enlisting/other solutions).

Develop value of Partnership Beyond the product
- Endorse & advocate the value MCE activities through effective management of all channels for reaching key customers and ensuring utilization of MCE strategies.
- Making use of all available resources to expand partnership with customers while complying the company’s policies and code of ethics.
- Promote Sanofi local & global directions e.g.: new launches, CSR activities, Sanofi solutions providing the customer more value beyond our products.
- Fully understand different related functions' role.

Others
- Perform other duties as assigned.
- Respect of company’s values, code of ethics and social charter.
- Respect of personal data protection charter.

**KEY REQUIREMENTS**
**Education Level**:
University Graduate with a Medical background.

**Experience**:

- Fresh graduate or 1-2 of experience in pharma industry

**Specific skills, Knowledge and/or Competencies**:

- Good command of English language.
- Competitive, Innovative, Decisive & Collaborative Mindset.
- Good selling, communication, and presentation skills.
- Digital Skills.
- Analytical mind, Well Organized.
- Patients and Customers Focused

**Languages**:

- English & Arabic full professional proficiency

**Job Nature**:Outdoor

**PTW Behaviors**:

- Stretch to go beyond the level we have operated at up until now.
- Take action instead of waiting to be told what to do.
- Act in the interest of our patients and customers.
- Put the interests of the organization ahead of my own or those of our team.

At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.

At Multicare Egypt for Pharmaceutical Industries, we believe that PEOPLE are the most important asset we have and people who can make the difference.

In light of the above, We are hiring Ambassadors who have the potential of FUTURE LEADERS to join the team as Medical Representatives

**PREVIOUS EXPERIENCE OF PHARMACEUTICAL SALES IS MANDATED.**

**Job Purpose**:
This position represents Multicare within an assigned territory with the goal of maximizing sales of a designated portfolio and positioning Multicare as one of the leading companies in healthcare sector in Egypt.

**Vacancy**:
**Designation**: Medical Representative

**Territory**: Maadi Bricks 1 & 2 ( Basateen & Maadi)

**Grade**: A01/A03

**Reporting**: First Line Sale Manager

**A.Essential Duties and Responsibilities**:
**1. Business Knowledge**:

- Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies including Multicare products, strategies, skills and organization
- Understand regional and territory’s business objectives and strategies through participating in Cycle and Sales Meetings
- Attend business meetings and team building activities, share professional promotion experiences, market intelligence with the team and support manager to achieve overall team objectives
- Establish and develop professional relationship with customers
- Build a constructive and effective external network
- Detail products in priorities of customers specialty and type of patient profiles
**2. Strategy Implementation**:

- Execute the visiting plan to determined targeting, coverage and frequency targets
- Build relationships with target customers to gain product endorsement to generate sales
- Manage multiple tasks and projects at the same time in accordance with the deadlines and objectives as stated in the Sales Action Plan
- Provide the customers with the needed information and services
- Evaluate and interpret sales results of own products and territory
- Evaluate all activities based on ROI
**3. Territory Management**:

- Timely and correctly record related information into CRM system per company standards (like call frequency and coverage, meetings, and medical information provision quality, etc). Support manager to ensure the efficiency of systems and processes that enable field-force performance to be reviewed and assessed in both qualitative and quantitative means
- Organize and attend a fixed number of “events” focusing on the company’s strategic intent
- Act in line with territory ownership spirit and mind set
- Provide historical records by maintaining records on area and customer sales.
- Contribute to team effort by accomplishing related results as needed
- Give complete, comprehensible and accurate feedback containing all significant events in the territory
**B.Qualification/Knowledge/Experience**:
**Level of education**: Life Science Degree (Pharmacy, Veterinary or Science)

**Experience **: Previous experience of Pharmaceutical promotion is a definite plus

**Language **: Good command of English

**IT Literacy **: Basic knowledge of MS-Office

**C.Competencies and Behaviors**:

- Drive for results: the drive to put energy into achieving results and take actions to exceed goals
- Clear and influential communication skills with the ability to work effectively with both medical and commercial stakeholders
- Planning and prioritizing: ability to identify needs to be done and to develop an appropriate action plan in order to accomplish an objective and to monitor progress against it
- Able to cope with stress and change
- A sharp commercial focus complemented by outstanding sales, influencing and relationship-building skills
- Teamwork and co-operation: the willingness to work co-operatively and supportively with your colleagues. Developing positive, open working relationships in order to solve problems and to achieve business goals
**Why Multicare?**

With us, there are always opportunities to break new ground. We empower you to fulfill your ambitions, and our diverse businesses offer various career moves to seek new horizons.

We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the community’s toughest medical challenges. Because the greatest risk in life, is the risk of never trying!

**EES**:
Multicare Egypt for Pharmaceutical Industries is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, gender identity or expression, age disability, or other characteristics protected by prevailing regulations, practice or customs/traditions

**You can follow us via**:
**Job Types**: Full-time, Permanent

locations

Egypt

time type

Full time

posted on

Posted Today

job requisition id

R

**Job Description**:
Medical representative
- Female health care line
- Cairo

Job Role

Presents and informs healthcare professionals (doctors, pharmacists and hospitals) about the company products in order to obtain the prescription in his/ her territory, and as such maintains and generates new business to achieve target sales.

**Job Description**:

- Visit healthcare professionals to promote Ferring products following the set marketing strategy, and with the frequency and number of impacts approved for each segment of doctor. Builds up and maintains relationships with these stakeholders.

Participate in local, regional and international scientific congresses determined by the company.
- Classifies doctors and other stakeholders of the area according to the segmentation and targeting criteria. Proposes the addition of new doctors to the files, and suggests changes or removals. Tracks the prescription habits of the doctor, checks his/her perception of our products, verifies the prescription potential and his/her influence in other doctors.
- Informs healthcare professionals in an accurate, updated and according to the company's strategy about our products: uses of marketing material, clarifies doubts and concerns of doctors about the products, handles objections, and lists products’ advantages compared to the competitors.

Ensures that other departments convey this information to the doctor if necessary.
- Obtains information from the market about the doctors' concerns on our products, the competitors and tests our own marketing strategy and materials. Obtains information about possible public tenders, launches of competitors’ products, cost containment measures, health authorities’ possible instructions to doctors. Transmit this information to relevant parties. Conducts market surveys for current and new products.
- Proposes activities in his/her territory (invitation to congresses, participation of doctors as lecturers, organization of clinical sessions that helps to promote our products in compliance with ethics standards and ensuring the return on investment.

Organize the proposals approved according to the budget assigned.
- Manage the budget assigned ensuring the return of investment

Follows up on product consumption in pharmacies and hospitals and monitors sales performance in the territory.

Job Qualifications:

- B.Sc. Degree in Pharmacy, Veterinary medicine.
- ‎Strong communication and influencing skills.‎
- 1-2 years experience as medical representative.
- Proficiency in computer skills.
- Excellent command of English language
- Exempted from Military & Public service.
- A Valid driving license and be willing to travel to remote areas and other cities.

**Location**:
Egypt

Health Representative-Internal Medicine-Heliopolis

Pfizer Biopharmaceuticals Group

**Job Description**:
Role Summary

The Heath Representative will draw on healthcare knowledge and understanding of the health and pharmaceutical industry, as well as Pfizer and the product portfolio, so that customers achieve the solutions they need. Central to the Health Representative’s role will be the introduction of a new & promoted medicines and innovative digital service that will help elevate Health Care Professionals’ patient care.

The Health Representative should be proficient at planning and executing an effective relationship strategy and building/ maintaining effective, long-term business relationships with key decision makers and influencers.

The Health Representative identifies and prioritizes Pfizer opportunities through understanding customers’ business and strategic imperatives. The Health Representative is responsible for developing and executing an effective

Requirement
- Bachelor's degree in medicine or pharmacy
- French speaker
- At least 5 years of work experience in Medical sales.
- Strong written and verbal communication skills.
- Proven sales performance and ability to increase revenues.
- Analytical/data-driven, must be proficient in Excel
- Self-starter with the ability to organize and manage own workload
- Familiar with market trends, up-to-date knowledge of the wholesale fashion and lifestyle market
- Adept at building relationships with retail partners (i.e., buyers, planners, marketing contacts, stores, as well as upper management)
- Comfortable negotiating to achieve a favorable outcome for both parties
- Effective interpersonal and relationship skills
- Dynamic, proactive, flexible, and curious, committed to teamwork With a strong product

Application Question(s):

- What is your level of proficiency in French?
- How many years of Sales experience do you currently have?
- Have you completed the following level of education: (Bachelor's degree in medicine or pharmacy)?
- What is your expected salary?

**Responsibilities**

**Collaboration & Management**
- Lead/contribute to local/regional Medical Information projects and initiatives as assigned
- Provide onboarding/training for Medical Information vendors, external partners and internal field force as assigned
- Collaborate with cross functional partners on shared goals and activities

**Resources & Planning**
- Maintain local content repositories, including content for Call Center
- Analyze Medical Information content needs & provides input to GCCLT
- Adapt and maintain local/regional content per local/regional requirements
- Report on trends/insights for assigned product(s)
- Identify opportunities to increase business capability, efficiency and effectiveness

**Performance & Compliance**
- Respond to escalated enquiries in compliance with regulations and company SOPs/guidelines, including performing literature searches and timely triage of AE/PC
- Facilitate expanded access requests as appropriate
- Assist with ensuring target service levels (enquiries, efficiency, quality, content) and customer expectations are met for Contact Center
- Maintain and expand product and TA knowledge

**Accountabilities**
- Support Contact Center operations and management (if applicable)
- Local/Regional Medical Information Lead for one or multiple products
- Handling escalated enquiries from Contact Center
- Oversight of functional projects/initiatives

**Minimum Requirements**
- Bachelor Degree in Pharmaceutical Sciences, MD, or BSc or local equivalent
- Minimum 2 years working experience

**Preferred Requirements**
- At least 1 year of experience in Medical Information
- Direct clinical experience (eg. pharmacy, nursing, medicine)
- Fluency in French is an advantage
- Excellent verbal and written communication skills
- Strong attention to detail
- Ability to handle multiple tasks and competing priorities
- Demonstrated time management skills
- Ability to work in a team environment and/or independently as needed
- Solid skills in conducting comprehensive literature searches and in critically appraising scientific literature
- Sound working knowledge of ethical, legal and regulatory guidelines and requirements applicable to medical affairs activities
- Experience in the biopharmaceutical industry and/or strong knowledge of the pharmaceutical drug development process
- Proficient in Outlook, PowerPoint, Excel, Word software programs, CRM Databases

**Competencies**
- Proficient language skills (comprehension, speaking, reading and writing) in English and local language
- Strong organizational skills
- Excellent interpersonal skills
- Outstanding computer and keyboarding skills (proficient in Office)

Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.