12 Education & Teaching jobs in Egypt
Learning Associate, AMZL Transportation Field L&D

Posted 6 days ago
Job Viewed
Job Description
We're expanding our Learning team within Amazon Operations! If you're interested in joining a business where you can achieve amazing results and put smiles on people's faces, this could be the role for you.
The Last Mile Learning Associate works with Operations Managers, Area Managers and associates. Constantly improves the long-term capabilities of the area to which he/she is assigned.
The ideal candidate will have Excellent communication skills, comfortable talking in front of a group as well as one-on-one with an individual, able to give and receive feedback effectively. Ability to follow up and meets time commitments and deadlines, is goal oriented, gives insight to area managers. Works hard for the success of others, constantly remains "customer obsessed". Demonstrates a positive "can do" demeanor and has fun and gains energy from working with others. Measure Associate performance around Safety, Quality, and Productivity applies learning tools to improve operation metrics . Improves associates' job-related skills; develops, maintains and applies learning tools (methods, checklists and skill building agreements) to encourage associate development, assists in driving success of peak and non-peak training plans.
The Learning Associate will achieve this objective by:
· Executing all standard trainer tasks as outlined on Trainer Standard Work Checklist
· Delivering network standard training
· Partnering with Operations Leaders to Evaluate and improve training processes within work areas
· Directly coaching associates to improve job performance
· Managing training compliance to ensure accurate training records are housed correctly
Basic Qualifications
Bachelor Degree graduate - BA/Bcom/BE/Btech or equivalent
Proficiency in computer usage, email, MS Office Suite
Organization skills -
Able to handle multiple and changing projects/priorities
Ability to prioritize, manage and complete projects with tight deadlines
Willingness to work in different areas as required by training needs
Arabic speaker with professional English level Availability to work in different shifts.
Preferred Qualifications
Prior training, teaching or presentation experience
Learning designing and Learning content creation experience.
Previous experience as a trainer
Willingness to work different shifts
Shift hours for this position may be different from the standard production shifts
Willingness to work in different areas as required by training needs
Excellent attendance
Candidates must be very organized and able to handle multiple and changing projects/priorities
Willingness to participate in and support the Operational Excellence initiatives
Ability to converse or translate English content into Arabic
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Game Changer Upskilling Program

Posted 13 days ago
Job Viewed
Job Description
Game Changer Upskilling Program
Job Description
**Are you looking to earn, learn and grow your career?**
With the Concentrix Upskill academy we provide you with the opportunity to upskill your language skills from intermediate to advanced level, and on successful completion of the course we'll guarantee you a role in our award-winning global business, with the opportunity to grow your career even further through continuing training and access to thousands of courses with the Concentrix university.
What is in it for you?
+ Paid training, you'll receive 1,000EGP while in training, and another 1,000EGP on completion.
+ Full time role with competitive salary on graduation of the academy.
+ Coaching and mentoring opportunities.
+ Professional Development and Career Navigation programs to map out the next steps in your development.
+ Transport to site.
+ Health and Wellbeing initiatives
+ Health and Life Insurance after successfully joining one of our opportunities.
**About The Course**
**Our language training courses cover reading, writing, speaking, listening, grammar, vocabulary, and critical thinking. In this class trainees will improve their accuracy and fluency. We currently offer different levels of language upskilling for:**
English, German, Italian and Spanish language.
Duration: 150 hours of training over a 5-week period
Early graduation is subject to learning agility and can be achieved after 3 weeks.
Training will take place at our locations in Cairo Maadi, 6th of October Giza or Sidi Gaber Alexandria.
Our excellent staff of language trainers will ensure your success through learning and practice. With your effort to learn you'll guarantee yourself a good-paying job at Concentrix with benefits.
Next Steps
To apply for a place at the Upskill Academy:
Click apply and leave your contact details and a member of our team will be in touch shortly to take you through a short test to identify your level (you'll need to pass at B1 level) and you'll be ready to start your training.
**"** Our upskilling courses are designed to improve the level of trainees. The duration of the upskilling course is 3 to 5 weeks and may vary depending on the level of participants. We offer classes during the day as well as at night.
Plus, we have a team of qualified and experienced trainers to deliver quality training. Successful participants will obtain a full-time position in a market-leading international company, where they can advance their career. It is a winning formula **."**
**_- Dr. Aansa Bedacee, Senior Manager, Upskill Academy (Egypt)_**
_More about Concentrix_
**Our Community**
**At Concentrix, we understand that going to work should be something you enjoy, so we strive to pack each day with laughs, learning and allowing you to grow at your own speed.**
We show our colleagues how important they are by setting up clear paths for career development; professional support, coaching and mentorship programs; performance-based pay; which along with a global network of lifelong friends and peers, makes for the perfect home away from home!
**Our commitment**
**We're fanatical about our diverse and passionate people worldwide. We embrace cultures, individualities, and personalities because we recognize that all our differences, when brought together, can make us stronger. Concentrix is an equal opportunity employer, and we process applicants without regard to disability, race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression or any other characteristic. Your community is our community, and we stand with you.**
If you find yourself smiling right now and this feels like the perfect next step in your career, we want to hear from you! Apply today and find out why 440,000+ people around the globe choose to call Concentrix home.
Come show off your skill set, grow, and be inspired, let's talk about how you can make that impact here. Together we're #OneConcentrix and there's always room for one more!
Location:
EGY Cairo Egypt-Smart Village Building B2110
Language Requirements:
Time Type:
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Learning Associate
Posted 15 days ago
Job Viewed
Job Description
The Learning Associate is responsible for the coordination and execution of training for all process paths in the Fulfillment Center. Learning Associates evaluate and refine processes and techniques to improve learning effectiveness and production across all departments in the building. The Trainer assists in driving the success training plans and supporting the needs of the Fulfillment Center workforce.
Key job responsibilities
Key job responsibilities
- Act as a supervisor for Instructors and Peer Trainers with new hires
- Deliver Instructor training, observation and coaching
- Ensure training records are kept up to date through the console
- Ensure training materials are kept and delivered against the standard and provide a positive learning experience
- Use and analyze data on a daily basis to improve New Hire (NH) learning experience
- Feedback to Instructors and Peer Trainers on their delivery NH groups performance
- All tests/ audits are completed and responses are tracked
- Organize (Instructors assignment) and monitor cross training for the operations to support peak skill requirements
- Work with operations on a skill matrix to highlight gaps for critical role training
- Support operations with the delivery of critical role training
- Improve processes from gathering feedback and analyzing data
- Support the recruitment of Instructors and Peer Trainers
- Attend meetings when required and provide information required
- Work in partnership with the agency managers to improve new hire performance
- Support projects with feedback and improvements
Basic Qualifications
High school or equivalent
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
Work 45 hours/week, and overtime as required
Preferred Qualifications
1+ years of Microsoft Office products and applications experience
English level B2 - Upper-Intermediate, Comfortable in professional setting, Customer-facing roles, written & spoken communication
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
B2B - Sales Trainer - English

Posted 19 days ago
Job Viewed
Job Description
B2B - Sales Trainer - English
Job Description
The Sales Trainer facilitates and delivers targeted, focused training to teach and strengthen client-specific knowledge and skills, including sales processes and systems. The Sales Trainer collaborates with internal and/or external stakeholders to deliver responsive programs and content designed to support the needs of the business, promoting efficiency, and increasing productivity.
+ Provide employees with skills-based, client coaching to support achievement of specific weekly/monthly/quarterly operating plan targets, sales targets, assigned performance targets, and high customer satisfaction
+ Partner with team members to develop a training program designed to enhance client sales knowledge associated with any of our sales motions
+ Analyze data, performance, and customer experience trends to develop strategic sales plays and best practices for client/specific territories
+ Oversee and validate the delivery and quality of provided training
+ Track the effectiveness of training interventions through multiple assessment tools
+ Work with all team members to improve sales systems to achieve a positive customer experience
+ Maintain a high level of communication with your team to ensure strategic client relationship is fostered and developed
+ Maintain high level of knowledge about our clients, customer interaction, and evolving business environment for relevant training content delivery
+ Help create a culture of learning where individuals manage their own development, competence, and performance
Location:
EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber
Language Requirements:
English
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
English Game changer - Alexandria

Posted 19 days ago
Job Viewed
Job Description
English Game changer - Alexandria
Job Description
Due to our incredible growth, we're looking for Customer Service Advisors with English language skills to help us deliver exceptional customer experiences for some of the world's biggest and most well-known brands.
**Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's products or services.**
In this role, you'll:
+ Be the friendly voice to one of our major clients, providing exceptional service across phone, email, and chat. Think about resolving product inquiries, processing orders, and offering helpful advice.
+ Become a product pro, mastering the ins and outs of the latest trends.
+ Troubleshoot issues with patience and a can-do attitude.
+ Go the extra mile to build lasting relationships with customers. Offer personalized recommendations, answer questions with a smile, and make every interaction a positive experience.
+ Contribute to a dynamic and supportive team environment, collaborating with colleagues to achieve shared goals.
Essential Functions/Core Responsibilities
+ Ensure service delivered to our customers meets contractual Key Performance Indicators ('KPIs')
+ Clarify customer requirements; probe for understanding and use decision-support tools and resources to appropriately provide resolution to the customer.
+ Listen attentively to customer needs and concerns; demonstrate empathy while maximizing the opportunity to build rapport with the customer.
+ Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures.
+ Maintain basic knowledge of client products and/or services.
+ Prepare complete and accurate work including appropriately notating accounts as required.
+ Participate in activities designed to improve customer satisfaction and business performance.
+ Offer additional products and/or services.
**Candidate Profile**
+ A minimum high school diploma with 3 to 6 months of relevant experience is preferred.
+ Excellent communication, interpersonal, and negotiation skills. Thrive in a fast-paced environment and build rapport with diverse audiences.
+ Ability to multi-task, prioritize effectively, be flexible and adaptable to changes, and meet deadlines consistently.
+ Basic computer navigation skills and PC Knowledge.
+ Ability to work as a team member, as well as independently.
+ Dependable with proficient attention to detail.
+ Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner.
+ Able to rotate shifts, as needed.
+ Strong problem-solving and analytical abilities. Can quickly assess situations, identify root causes, and develop effective solutions.
+ Courteous with a customer-centric mindset. Passionate about exceeding expectations and delivering exceptional service.
**Based on location and/or program, additional experience/skills may be required**
***Job requirements may vary by country and will not contravene any local laws**
**Career Framework Role**
Each program requires a basic skill set and product-specific knowledge to perform routine tasks within simple processes. You will work with close supervision and clearly defined procedures. You are starting to demonstrate familiarity with client terminology, operating standards, and procedures. Starter without sustained metric performance levels.
We offer a competitive compensation and benefits package, along with a vibrant and supportive work environment. Join us and be a part of a team that is passionate about making a difference in the lives of our customers and our community!
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal-opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.
Location:
EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber
Language Requirements:
Time Type:
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
English Game changer - Hurghada

Posted 19 days ago
Job Viewed
Job Description
English Game changer - Hurghada
Job Description
Due to our incredible growth, we're looking for Customer Service Advisors with English language skills to help us deliver exceptional customer experiences for some of the world's biggest and most well-known brands.
**Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's products or services.**
In this role, you'll:
+ Be the friendly voice of major clients, providing exceptional service across phone, email, and chat. Think about resolving product inquiries, processing orders, and offering helpful advice.
+ Become a product pro, mastering the ins and outs of the latest trends.
+ Troubleshoot issues with patience and a can-do attitude.
+ Go the extra mile to build lasting relationships with customers. Offer personalized recommendations, answer questions with a smile, and make every interaction a positive experience.
+ Contribute to a dynamic and supportive team environment, collaborating with colleagues to achieve shared goals.
Essential Functions/Core Responsibilities
+ Ensure service delivered to our customers meets contractual Key Performance Indicators ('KPIs')
+ Clarify customer requirements; probe for understanding and use decision-support tools and resources to appropriately provide resolution to the customer.
+ Listen attentively to customer needs and concerns; demonstrate empathy while maximizing the opportunity to build rapport with the customer.
+ Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures.
+ Maintain basic knowledge of client products and/or services.
+ Prepare complete and accurate work including appropriately notating accounts as required.
+ Participate in activities designed to improve customer satisfaction and business performance.
+ Offer additional products and/or services.
**Candidate Profile**
+ A minimum high school diploma with 3 to 6 months of relevant experience is preferred.
+ Excellent communication, interpersonal, and negotiation skills. Thrive in a fast-paced environment and build rapport with diverse audiences.
+ Ability to fluently communicate in the required language of support, both written and verbally.
+ Ability to multi-task, prioritize effectively, be flexible and adaptable to changes, and meet deadlines consistently.
+ Basic computer navigation skills and PC Knowledge.
+ Ability to work as a team member, as well as independently.
+ Dependable with proficient attention to detail.
+ Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner.
+ Able to rotate shifts, as needed.
+ Strong problem-solving and analytical abilities. Can quickly assess situations, identify root causes, and develop effective solutions.
+ Courteous with a customer-centric mindset. Passionate about exceeding expectations and delivering exceptional service.
**Based on location and/or program, additional experience/skills may be required**
***Job requirements may vary by country and will not contravene any local laws**
**Career Framework Role**
Each program requires a basic skill set and product-specific knowledge to perform routine tasks within simple processes. You will work with close supervision and clearly defined procedures. You are starting to demonstrate familiarity with client terminology, operating standards, and procedures. Starter without sustained metric performance levels.
We offer a competitive compensation and benefits package, along with a vibrant and supportive work environment. Join us and be a part of a team that is passionate about making a difference in the lives of our customers and our community!
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal-opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.
Location:
EGY Hurghada - Raya Building
Language Requirements:
Time Type:
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Learning Associate

Posted 19 days ago
Job Viewed
Job Description
The Learning Associate is responsible for the coordination and execution of training for all process paths in the Fulfillment Center. Learning Associates evaluate and refine processes and techniques to improve learning effectiveness and production across all departments in the building. The Trainer assists in driving the success training plans and supporting the needs of the Fulfillment Center workforce.
Key job responsibilities
Key job responsibilities
- Act as a supervisor for Instructors and Peer Trainers with new hires
- Deliver Instructor training, observation and coaching
- Ensure training records are kept up to date through the console
- Ensure training materials are kept and delivered against the standard and provide a positive learning experience
- Use and analyze data on a daily basis to improve New Hire (NH) learning experience
- Feedback to Instructors and Peer Trainers on their delivery NH groups performance
- All tests/ audits are completed and responses are tracked
- Organize (Instructors assignment) and monitor cross training for the operations to support peak skill requirements
- Work with operations on a skill matrix to highlight gaps for critical role training
- Support operations with the delivery of critical role training
- Improve processes from gathering feedback and analyzing data
- Support the recruitment of Instructors and Peer Trainers
- Attend meetings when required and provide information required
- Work in partnership with the agency managers to improve new hire performance
- Support projects with feedback and improvements
Basic Qualifications
High school or equivalent
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
Work 45 hours/week, and overtime as required
Preferred Qualifications
1+ years of Microsoft Office products and applications experience
English level B2 - Upper-Intermediate, Comfortable in professional setting, Customer-facing roles, written & spoken communication
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Be The First To Know
About the latest Education teaching Jobs in Egypt !
Cloud Resiliency Engineer with English OR (English/German, Spanish French)
Posted 21 days ago
Job Viewed
Job Description
Cloud Resiliency Engineer with English OR (English/German, Spanish French)
Job Description
**Cloud Resiliency Engineer**
We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.
The global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we're the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.
The Concentrix Technical Product Services team is the driving force behind Concentrix's transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year.
Join us and be part of this journey towards greater opportunities and brighter futures.
**Languages:**
**English only**
**English and German**
**English and Arabic**
**English and Spanish**
**English and French**
**Overview**
Cloud Architect will support customers through focused technical engagements aimed at improving the reliability, continuity, and recoverability of their cloud environments. The architect will combine deep technical expertise in Microsoft Azure with a strong command of disaster recovery, business continuity, and operational resiliency processes, including the design and evaluation of Major Incident Response Plans (MIRPs).
This role requires the ability to assess both cloud infrastructure and resiliency processes end-to-end, identifying risks, aligning to best practices, and delivering clear, actionable recommendations that strengthen the customer's ability to withstand and recover from disruptions.
**Required Qualifications**
Minimum 5+ years of hands-on experience in the following areas:
+ Deep experience with high availability (HA) and disaster recovery (DR) design in Microsoft Azure.
+ Solid understanding of Azure architecture, including infrastructure, Availability Zones, backup/recovery, and monitoring services.
+ Familiarity with cloud-native resiliency patterns and site reliability engineering (SRE) methods.
+ Proven ability to assess and design effective Major Incident Response Plans (MIRPs) that align with operational SLAs and business risk tolerances.
+ Experience in business continuity planning, incident response coordination, and process maturity assessments.
+ Excellent communication and documentation skills for technical and executive stakeholders.
+ Background in technical consulting or assessment-based delivery engagements.
**Certifications**
+ Microsoft Certified: Azure Solutions Architect Expert
+ ITIL Foundation Certification
+ Microsoft Certified: Azure Administrator Associate
Location:
EGY Work-at-Home
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Cloud Resiliency Engineer with English & French
Posted 26 days ago
Job Viewed
Job Description
Cloud Resiliency Engineer with English & French
Job Description
We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we're the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.
The Concentrix Technical Product Services team is the driving force behind Concentrix's transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year.Join us and be part of this journey towards greater opportunities and brighter futures.
**Overview**
Cloud Architect will support customers through focused technical engagements aimed at improving the reliability, continuity, and recoverability of their cloud environments. The architect will combine deep technical expertise in Microsoft Azure with a strong command of disaster recovery, business continuity, and operational resiliency processes, including the design and evaluation of Major Incident Response Plans (MIRPs).
This role requires the ability to assess both cloud infrastructure and resiliency processes end-to-end, identifying risks, aligning to best practices, and delivering clear, actionable recommendations that strengthen the customer's ability to withstand and recover from disruptions.
**Required Qualifications**
Minimum 5+ years of hands-on experience in the following areas:
+ Deep experience with high availability (HA) and disaster recovery (DR) design in Microsoft Azure.
+ Solid understanding of Azure architecture, including infrastructure, Availability Zones, backup/recovery, and monitoring services.
+ Familiarity with cloud-native resiliency patterns and site reliability engineering (SRE) methods.
+ Proven ability to assess and design effective Major Incident Response Plans (MIRPs) that align with operational SLAs and business risk tolerances.
+ Experience in business continuity planning, incident response coordination, and process maturity assessments.
+ Excellent communication and documentation skills for technical and executive stakeholders.
+ Background in technical consulting or assessment-based delivery engagements.
**Certifications**
+ Microsoft Certified: Azure Solutions Architect Expert
+ ITIL Foundation Certification
+ Microsoft Certified: Azure Administrator Associate
Location:
EGY Work-at-Home
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Cloud Resiliency Engineer with English & German
Posted 26 days ago
Job Viewed
Job Description
Cloud Resiliency Engineer with English & German
Job Description
We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we're the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.
The Concentrix Technical Product Services team is the driving force behind Concentrix's transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year.Join us and be part of this journey towards greater opportunities and brighter futures.
**Overview**
Cloud Architect will support customers through focused technical engagements aimed at improving the reliability, continuity, and recoverability of their cloud environments. The architect will combine deep technical expertise in Microsoft Azure with a strong command of disaster recovery, business continuity, and operational resiliency processes, including the design and evaluation of Major Incident Response Plans (MIRPs).
This role requires the ability to assess both cloud infrastructure and resiliency processes end-to-end, identifying risks, aligning to best practices, and delivering clear, actionable recommendations that strengthen the customer's ability to withstand and recover from disruptions.
**Required Qualifications**
Minimum 5+ years of hands-on experience in the following areas:
+ Deep experience with high availability (HA) and disaster recovery (DR) design in Microsoft Azure.
+ Solid understanding of Azure architecture, including infrastructure, Availability Zones, backup/recovery, and monitoring services.
+ Familiarity with cloud-native resiliency patterns and site reliability engineering (SRE) methods.
+ Proven ability to assess and design effective Major Incident Response Plans (MIRPs) that align with operational SLAs and business risk tolerances.
+ Experience in business continuity planning, incident response coordination, and process maturity assessments.
+ Excellent communication and documentation skills for technical and executive stakeholders.
+ Background in technical consulting or assessment-based delivery engagements.
**Certifications**
+ Microsoft Certified: Azure Solutions Architect Expert
+ ITIL Foundation Certification
+ Microsoft Certified: Azure Administrator Associate
Location:
EGY Work-at-Home
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (