12 Apprenticeships & Trainee jobs in Egypt

Coord-Training

Sharm el Sheikh, Janub Sina' Marriott

Posted 9 days ago

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Job Description

**Additional Information** the successful candidate should be Egyptian, with previous hotels training department, professional English language is a must
**Job Number**
**Job Category** Human Resources
**Location** Sheraton Sharm Hotel Resort Villas & Spa, Al Pasha Coast, Sharm El Sheikh, Egypt, Egypt,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Human Resources Coordinator**
Create and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Order and track Human Resources office supplies and forms. Answer phone calls and record messages. Create new employee personnel file. Assist walk-in candidates with application procedures. Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Inform Human Resources management of issues related to employee relations within the division or property. Maintain confidentiality and security of employee and property records, files, and information. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's).
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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Asst. Training Manager

Sharm el Sheikh, Janub Sina' Marriott

Posted 11 days ago

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Job Description

**Additional Information**
**Job Number**
**Job Category** Human Resources
**Location** Sheraton Sharm Hotel Resort Villas & Spa, Al Pasha Coast, Sharm El Sheikh, Egypt, Egypt,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Human Resources Coordinator**
Create and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Order and track Human Resources office supplies and forms. Answer phone calls and record messages. Create new employee personnel file. Assist walk-in candidates with application procedures. Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Inform Human Resources management of issues related to employee relations within the division or property. Maintain confidentiality and security of employee and property records, files, and information. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's).
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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Training Manager

Sharm el Sheikh, Janub Sina' Hilton

Posted 21 days ago

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Job Description

A Training Manager will act as a change catalyst for cultural and organizational transformation through the development of function excellence among Team Members.
**What will I be doing?**
As a Training Manager, you serve as an integral component of the Human Resources function by supporting learning and development initiatives through Hilton's comprehensive training framework. Specifically, a Training Manager will perform the following tasks to the highest standards:
+ Support departments in developing cutting edge functional excellence and in developing leadership capabilities
+ Act as a change catalyst in the cultural and organizational transformation of the Hotel
+ Provide key input of Training aspects for all activities and plans of the Hotel
+ Support individual and team development, career development, and training and experience-based learning
+ Induct, coach, and mentor new Team Members
+ Interact with hotel leaders responsible for people development on a daily basis to provide support to operational departments
+ Partner with department to deliver training programs and other organizational and leadership development interventions
+ Monitor and conduct learning and development reviews with each department
+ Prepare annual training plans and training calendars for the hotel
**What are we looking for?**
A L&D Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
+ Thorough knowledge of modern learning and development tools and technique
+ Excellent communication and presentation skills
+ Excellent people management skills
+ Demonstrated ability to develop interpersonal relationships
+ Positive attitude
+ Committed to delivering a high level of customer service, both internally and externally
+ Excellent grooming standards
+ Flexibility to respond to a range of different work situations
+ Ability to work under pressure
+ Ability to work on their own or in teams
+ Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Word, PowerPoint
+ Exceptional presentation and grooming
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Tertiary qualifications, or other collegiate-level degree, in Training or Human Resources
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Human Resources_
**Title:** _Training Manager_
**Location:** _null_
**Requisition ID:** _HOT0BURI_
**EOE/AA/Disabled/Veterans**
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Training & Commercial Capability Development Manager

Mansoura Top Business Human Resources

Posted today

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Job Description

Job Description:

- Set Country Commercial Capabilities Strategy aligned with Regional & Global strategy as well as business needs.
- Develops yearly budget forecast based on planned activities.
- Manages the country Commercial Capabilities Budget and assures that all activities are completed within budget.
- Based on Business needs within country.
- Responsible for coaching the Medical Reps, FLSMs, SLSMs, all customer facing Commercial Capabilities team
- Assures quality coaching through continuous review of the coaching reports and feedback delivered to sales team.
- Create, Design & Update Coaching Reports Dashboard.
- Designs and Implements Corrective actions to sustain strong field skills implementation.

Qualifications:

- Proven work experience as a Training Manager
- Track record in designing and executing successful training programs
- Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc)
- Excellent communication and leadership skills
- Ability to plan, multi-task and manage time effectively
- Strong writing and record keeping ability for reports and training manuals
- Good computer and database skills
- BS degree in education, human resources or relevant field
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Early Career Training - Field Service

Cairo, Al Qahirah GE Healthcare

Posted today

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Job Description

**Job Description Summary**:
You will be responsible for meeting the daily service repair and maintenance of the Computed Tomography (CT) and driving customer satisfaction through Service Excellence.

This role will be based in Cairo.
**Responsibilities**
- Basic troubleshooting, installation, maintenance and service repair needs on designated equipment.
- Complete Preventative Maintenance and Field Modification Instructions.
- Order and managing repair parts cycle times.
- Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner.
- Maintain daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
- Maintain tools and test equipment properly and ensuring they are calibrated.
- Meeting Health and Human Services, Environment Health and Safety and/or other applicable regulatory requirements.
- Manage vendors’ service delivery processes in compliance with GE Healthcare policies.
- Utilize the escalation process to resolve customer service delivery issues and conducting root cause analysis that will lead to effective problem solving.
- Identify Sales opportunities and communicate to
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Training Coordinator

Hilton

Posted today

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Job Description

To promote a well-trained staff resulting in positive guest relations. Working with the hotel's lines team members, ensures that company standards are met and measured.

**What will I be doing?**

The Training Coordinator will perform the following tasks to the highest standards:

- Maintenance of employee records including personnel files, learning history
- Scheduling and coordination of training classes including maintenance of training calendar
- Development and distribution of training brochures and flyers notifying team members of up coming classes, tracking employee sign-ups and preparation of materials including certificates of completion
- Assist HR Administrator with recruitment and hiring of new team members
- Coordinate job opportunity system
- Assist in maintenance of active list of resources of labor and help coordinate placement of current openings advertising
- Input and track data of various Hilton quality measurement programs on trends including, but not limited to, Guest comment cards, Standards of Product and Performance, into computerized tracking system
- Prepare and distribute reports measuring trainings results. Maintenance of inventory of all training supplies, stationary, and office equipment

**What are we looking for?**

A Training Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- A passion for team work and development
- Excellent organizational skills with a high level of accuracy
- Excellent communication skills and ability to build effective long-term relationships
- Excellent computer skills
- Analytical approach to work

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
This advertiser has chosen not to accept applicants from your region.

Training Specialist

Majid Al Futtaim

Posted today

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Job Description

**BUSINESS INTRODUCTION**
Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.

**Role Purpose**:
**Role Details - Key Responsibilities and Accountabilities**:
**Training Delivery**
- Train in area(s) of expertise new joiners as well as incumbent employees as per business requirements
- Framed by the company strategy and aligned with organizational goals, produce training competency/effectiveness reports and proposed intervention
- Upskill, reskill and/or skill employees on Multitasking/ CX solutions and measure results against business KPIs
- Create effective, practical on the job training solutions and problem-solving scenarios in an omni business context
- Support employees’ development in area of expertise and support the analysis of performance business KPIs before-after training, aiming to close existing gaps in the organization
- Role model inspiring customer centricity and technical knowledge implementation
- Ensure best practices are researched and implemented within initiatives
- Partner with key stakeholders to coach employees role modelling a customer centric culture in their roles.
- Connect with trained employees and line managers across MAF Retail to follow up on their strengths, areas of development and provided Customer Experience
- Coach and mentor employees as per business request using easy to absorb key concepts
- Engage with content developers and key business partners to outline opportunities for improvement and key pain points in operations based on successful models in the organization

**Financial & Standards**
- Ensure training costs are in line with defined budgets
- Ensure learning content is delivered as per MAF guidelines and covers all relevant compliance requirements

**KPI’s**
- Engagement and training target audience adherence to learning intervention outcomes
- Quality of learning interventions - NPS scores
- Knowledge retention indicators
- Evidence of impact of learning
- ROI (career growth/ productivity)
- Cost efficiency against budget

**Functional/Technical Competencies**
- Retail understanding (operational background mandatory)
- Role model a Customer Centric mindset
- Role model adaptability and teamwork
- Critical thinking and problem-solving skills
- Excel on time-management skills
- Great interpersonal and communication skills
- Computer proficiency: MS Office, Excel, And Power Point

**Personal Characteristics and Required Background**:
**Minimum Qualifications/education**
- Preferably - but not mandatory - BS degree in Education, Training, HR or related field

**Minimum experience**
- 4-5 years of experience as a facilitator on his/her area of knowledge, or similar role
- Ability to lead a full training cycle
**Preferred Languages**:

- English (Full professional proficiency - required)
- Arabic (mandatory in Arab countries)
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Training Specialist

Majid al Futtaim Properties

Posted today

Job Viewed

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Job Description

**BUSINESS INTRODUCTION**
Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.

**Role Purpose**:
**Role Details - Key Responsibilities and Accountabilities**:
**Training Delivery**
- Train in area(s) of expertise new joiners as well as incumbent employees as per business requirements
- Framed by the company strategy and aligned with organizational goals, produce training competency/effectiveness reports and proposed intervention
- Upskill, reskill and/or skill employees on Multitasking/ CX solutions and measure results against business KPIs
- Create effective, practical on the job training solutions and problem-solving scenarios in an omni business context
- Support employees’ development in area of expertise and support the analysis of performance business KPIs before-after training, aiming to close existing gaps in the organization
- Role model inspiring customer centricity and technical knowledge implementation
- Ensure best practices are researched and implemented within initiatives
- Partner with key stakeholders to coach employees role modelling a customer centric culture in their roles.
- Connect with trained employees and line managers across MAF Retail to follow up on their strengths, areas of development and provided Customer Experience
- Coach and mentor employees as per business request using easy to absorb key concepts
- Engage with content developers and key business partners to outline opportunities for improvement and key pain points in operations based on successful models in the organization

**Financial & Standards**
- Ensure training costs are in line with defined budgets
- Ensure learning content is delivered as per MAF guidelines and covers all relevant compliance requirements

**KPI’s**
- Engagement and training target audience adherence to learning intervention outcomes
- Quality of learning interventions - NPS scores
- Knowledge retention indicators
- Evidence of impact of learning
- ROI (career growth/ productivity)
- Cost efficiency against budget

**Functional/Technical Competencies**
- Retail understanding (operational background mandatory)
- Role model a Customer Centric mindset
- Role model adaptability and teamwork
- Critical thinking and problem-solving skills
- Excel on time-management skills
- Great interpersonal and communication skills
- Computer proficiency: MS Office, Excel, And Power Point

**Personal Characteristics and Required Background**:
**Minimum Qualifications/education**
- Preferably - but not mandatory - BS degree in Education, Training, HR or related field

**Minimum experience**
- 4-5 years of experience as a facilitator on his/her area of knowledge, or similar role
- Ability to lead a full training cycle
**Preferred Languages**:

- English (Full professional proficiency - required)
- Arabic (mandatory in Arab countries)
This advertiser has chosen not to accept applicants from your region.

Training Account Manager

DEALS HR & Recruitment Consultants

Posted today

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Job Description

**Employment Type**
- Full Time

**Rank Requested**

**Gender**

**Location**
- Egypt

**City**
- Cairo

**Residence**
- Maadi

**Salary**
- 26,012 / month

**Transportation**
- nA / month

**Benefits**
- social and medical

**Working hours**
- From 9 To 5

**Days off**
- friday and Saturday

**Requirments**

**Age**
- From 0 To 0 Year(s)

**Spoken Languages**
- English - Excellent
- Arabic - Excellent

**Computer Skills**
- any

**Translation**
- any

**Years of experience**
- Min 3 Max 5 Year(s)

**Car**
- Not Required

**Woman's Veild**
- Not Required
- Reviews and validates the domain strategy/market requirements document (MRD) in light ‎of new insights to ensure that domains are true to their vision. An MRD typically contains ‎nformation on the product's vision, the competitive landscape, business analysis, and venue opportunity, as well as a list of features or at least high-level feature categories. r> -
Evaluates learning interventions, within the domains of responsibility to maintain, grow or vest them as per the domain strategy, vision and Brainquil ‘s value proposition. Learning ‎i rventions include, but are not limited to, seminars/webinars, ILT/vILT workshops, aching and community of practice (COP) sessions. r> r>- Executes on the domain’s road map by designing, developing, testing, and rolling out new ‎f ures for existing learning interventions or new learning interventions. This includes, but not limited to, the following activities: r> r>A. Developing product requirements document (PRD): A PRD defines the requirements of a rticular product, including its purpose, features, functionality, and behavior. It serves as a ide for to help build, launch, and market the product.
B. Acquiring new global IP and building a case for it. r>C. esigning new learning interventions (seminars/webinars, ILTs/vILTs, self-paced, coaching, sessments, assignments & COP, etc.). r>D. eveloping all learning materials
E. Iterating on current learning interventions to get to the gold standard.: r>i. ather insights for development from SME and Master Facilitators through terviews and surveys. r>ii. reates a backlog of features to be developed, ordered in priority. r>iii. reate a timeline for the development plan r>F. Developing walkthroughs, demos, and marketing sessions as per the business need. r>G. Providing marketing dept. with necessary information to produce marketing materials. r>H. Certifying Master Facilitators. r>I. ertifying Facilitators if need be. r>J. arrant the learning experience of the learning interventions through: i. Observing liveries and evaluating them on a rubric: r>ii. Interviewing learners post-delivery. r>iii. Analyzing the feedback on learning interventions monthly. r>iv. Interviewing Facilitators and Subject Matter Experts (SME) for insights if need be. r>- Supports the Business Development team through: r>a. Hosting product knowledge trainings.
b. Hosting development updates for pipeline awareness.
c. Attending sales meetings upon request.
d. Responding to product related questions. br>- Connects with the global partners and their subsequent networks, within the domains of sponsibility, to stay updated on developments and keep a healthy relationship. br>- Manages projects as delegated by the Chief Product Officer. Projects include but are not mited to designing and producing new learning interventions as requested by customers, lling out department processes and documentation. br>- Hires and manages Senior/Product Specialists as per business needs to ensure continuity d stability across the domains.
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Training Coordinator

Hilton

Posted today

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Job Description

A Training Officer is responsible for identifying and providing training to internal customers to deliver an excellent staff experience while working with and ensuring that all departments are achieving their training objectives.

**What will I be doing?**

As a Training Officer, you are responsible for identifying and providing training to internal customers to deliver an excellent staff experience. A Training Officer will also be required to assist departments in achieving training objectives. Specifically, you will be responsible for performing the following tasks to the highest standards:

- Provide quality training to internal customers
- Assist in coordinating and administering Vocational Qualification
- Adhere to in-house training plan
- Identify training and development needs systematically throughout the hotel in conjunction with Line Managers/Head of Department, HR Manager, and Training Manager
- Assist Line Manager/Head of Department in achieving training objectives and review on a monthly basis
- Prepare, organise, administer and conduct in-house training courses ie. Recruitment and Selection, Discipline and Grievance
- Ensure new employees have received departmental and legal training
- Hold monthly Departmental meetings with trainers to ensure training needs are being covered

**What are we looking for?**
A Training Officer serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- Previous experience in HR/training
- Positive attitude
- Good communication and people skills
- Committed to delivering a high level of customer service, both internally and externally
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work under pressure
- Ability to work on their own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- CIPD qualified
- Knowledge of hospitality

**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
This advertiser has chosen not to accept applicants from your region.
 

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