44 Healthcare jobs in Egypt

Call Center Representative – Arabic Account

(Healthcare Sector | Maadi, Cairo)

About the Role

Join a leading healthcare services organization and become the first point of contact for our members. You will handle inbound inquiries in Arabic, provide accurate information on medical coverage, and ensure an outstanding customer experience.

Requirements

• Education:
  University graduate (any discipline).
• Language:
  Fluent English - At least B1+
• Experience:
  Customer-centric mindset; prior call-center exposure is an advantage.
• Strong communication, active listening, and problem-solving skills.

Key Responsibilities

• Manage inbound calls and digital inquiries (Arabic).
• Provide policy information, claim status, and service guidance.
• Document each interaction accurately in the CRM system.
• Escalate complex cases to the appropriate internal teams.
• Maintain service-level KPIs and contribute to a positive team culture.

Compensation & Benefits

• Salary EGP 6,100 net + EGP 1,300 KPI bonus
  (guaranteed)
• Insurance Full social & medical coverage from day one
• Metro subscription after probation
• Late-night shuttle (12 a.m.) to Ramses & Helwan

Medical Operations Manager

Location:
Maadi, Cairo

Job Type:
Full-time

Company Overview

AXON Healthtech is a technology-driven digital platform providing medical expense management solutions and healthcare coverage for Corporates, SMEs, Startups, and Individuals. Our mission is to empower businesses and individuals with transparent, affordable, and personalized healthcare access. By fostering digital transformation, we aim to disrupt the healthcare industry, offering seamless connectivity, efficiency, and enhanced accessibility. At AXON Healthtech, we are dedicated to revolutionizing healthcare experiences and supporting individuals in leading healthier lives.

Role Overview

We are seeking an experienced
Medical Operations Manager
to join our growing team. The ideal candidate must be a licensed physician with a strong background in medical insurance operations and at least ten years of proven experience in healthcare management.

Key Responsibilities

• Lead and oversee daily medical operations in alignment with company goals.
• Manage relationships with insurance providers and ensure compliance with policies.
• Monitor quality standards, cost efficiency, and patient satisfaction.
• Develop and implement operational strategies to improve healthcare delivery.
• Supervise medical and administrative teams to ensure optimal performance.

Qualifications

• Medical degree (MD/MBBS or equivalent) – physician background is mandatory.
• Minimum of ten years' experience in medical insurance and healthcare operations.
• Strong knowledge of TPA systems, medical claims, and insurance workflows.
• Excellent leadership, communication, and problem-solving skills.
• Fluency in English and Arabic is preferred.

What We Offer

• Competitive salary and benefits package.
• Professional growth in a leading healthcare technology organization.
• A collaborative and innovative work environment.

Your Role

Ensure implementation and continuous improvement of existing products in terms of cost reduction, quality improvement, sustainability and provide technical support to the factory on short-term product related problems according to group strategies.

A Typical Day

• Implement group strategy and create input for strategic planning on cost & quality and drives the cost out pipeline.
• Plan and implement local DM efficiency and action plans
• Plan and implement local SCR improvement action plans
• Maintain and lead cross-local activities for cost out & quality improvement.
• Support Plants in solving daily manufacturing problems
• Reference person for Plant Manager and MT being the interface of R&D towards factory"
• Support ramp-up of projects
• Responsible for PC process where is applicable, PCR,concession, transferplan(CP3)
• Collaborate and support with key interface Purchasing, Quality, Manufacturing Engineering and Product Line.
• Participate in platform & project teams
• Drive and create lessons learnt cases for knowledge management where is applicable.
• Provide technical support to factory on product related problem.
• Train and maintain IQ & EMS process
• Budget local cost center and employee responsibility for the assigned team, prepare salary review and drive performance talk and talent reviews where is applicable.
• Support IP knowledge creation process with Food Preparation where is applicable.
• Responsible for team members development and talent pipeline.
• Responsible for competences development and resource allocation:
• Quality
• Cost
• Drawing, technical specialist to support SME team where is applicable.

Who You Are

• Product Development & production processes
• Advanced knowledge of cooking processes and consumer insights.
• Product cost accounting & reporting
• Quality tools & reporting
• Engineering change process
• Project Management
• IQ & EMS deep understanding
• Legal/standard requirement for products
• Leadership skills

Core Competencies

• Proactive, driven and creative/innovation-oriented approach
• Structured and consumer-oriented approach
• Has a clear yes we can approach to deliver targets
• Advanced English and communication skills.
• Team Working Capabilities
• Strong self-motivation to learn and improve
• Willing to work in a cooperate approach and matrix organization
• Working in an international environment
• Attitude for continuous improvement
• Willing to Travel if necessary
• Respect of culture diversities

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at

Job Function
Legal & Compliance

Job Sub Function
Health Care Compliance

Job Category
People Leader

All Job Posting Locations:
Cairo, Egypt

Job Description
Health Care Compliance Officer, Innovative Medicines
Area:
JENA
cluster
Location:
Cairo, Egypt
Contract: Full Time, Hybrid

Overall Purpose Of This Role
Serves as a
Health Care Compliance Officer (HCCO) for the Innovative Meducine JENA cluster
. Leads and drives the Health Care Compliance (HCC) program to ensure business practices and activities are in compliance with related J&J internal guidelines, local laws and regulations and anti corruption laws including the Foreign Corrupt Practices Act. Serves as a strategic business partner for management and coach towards all covered employees, to assure that the company culture of compliance is a natural element in day to day business. Position is located in Cairo, Egypt.

• This position reports to the HCCO Emerging Markets and dotted line to the JENA IM Managing Director

ESSENTIAL DUTIES AND RESPONSIBILITIES
include the following. Other duties may be assigned.

• Partner with company executive leadership to ensure that the HCC program effectively prevents and/or detects violations of law, regulations, policies, or the Code of Conduct by:

• Establishing & chairing the local Compliance Committee of JENA, the committee responsible for designing and implementing an effective compliance program and key decision making

• Translating global HCC strategies into cluster/country level strategy based on appropriate cluster needs, goals and objectives, taking into account local external regulatory trends and environment
• Assuring adequate representation in relevant business governance structures and establish discussion platforms to get general business buy-in and impact analysis
• Stimulating and contributing to innovative approaches towards HCPs and GOs consistent with the HCC/HCBI guidelines and framework and performing business plan reviews
• Working with the J&J Office of Compliance, Government Affairs, Regulatory, Legal, and external organisations (primarily trade associations) to shape & influence the environment and industry codes of conduct
• Providing and coordinating appropriate guidance, education, training, and regular communications on HCC to all covered employees, including Affiliate/Managing Director, Management Board, etc.
• Conducting self-assessment and risk assessment processes to detect process gaps & inconsistencies
• Developing a testing & monitoring plan to demonstrate that the HCC program is effective and participate in execution where appropriate and engage Affiliate/ Board participation in roll out
• Coordinating preparations for Corporate Internal Audits
• Coordinate the establishment of the Management Action Plan, and guide the business partners to close gaps and implement corrective actions
• Managing day-to-day allegations and investigations
• Participating in and leading investigations of non-compliance and implementing the escalation process for serious allegations, as appropriate
• Communicating on status of the HCC program regularly to the line manager and the relevant board(s)
• Partnering with the Global/Regional Operations team
• Interface with legal counsel regarding HCC and Privacy requirements and interpretation

Direct Reports

• Senior HCC Specialist - JENA

We Would Like If You Do Have
BA/BS, advanced degree or equivalent preferred and a minimum of 3 years business experience.

Background may include Compliance, Finance, Sales and Marketing, Medical Affairs, Legal, or Regulatory Prior experience in project management is required.

Good command of English and Arabic.

Experience in Health Care Compliance would be valued.

Understands and masters the J&J Credo based culture.

Knowledge of laws, regulations and industry standards for the countries is a plus.

OTHER SKILLS And ABILITIES

• Requires strong communication, organization and analytical skills
• Ability to influence business decisions and business partners
• Ability to take complex business situations and develop solutions to ensure compliant growth is achieved
• Ability to combine sector orientation with cross sector goals and objectives
• Proven track record in delivering results, self starter
• Committed team player

We're looking for a creative and strategic marketer who can build a healthcare brand from scratch — from idea to launch.

You'll be working directly with the founder on developing and launching a full product line across:

• Medicinal cosmetics
• Personal care products
• Medical devices

What You'll Do

• Build the brand identity, positioning, and tone of voice.
• Conduct market research and identify trends in healthcare & beauty.
• Develop product concepts, packaging, and naming.
• Create and manage marketing plans and launch strategies.
• Coordinate with designers, agencies, and production partners.

Requirements

• Experience in Healthcare, Pharma, or Cosmeceutical marketing.
• Proven record in brand building and product development.
• Strong understanding of digital marketing and social media.
• Based in Egypt, able to work remotely (with potential to move to Dubai later).

Job Type: Project-based / Full-time (to be discussed) Location: Egypt (Remote) Start: Immediately

If you're passionate about creating meaningful healthcare brands and want to build something from zero — we'd love to hear from you.

Job Type: Full-time

Pay: From E£15,000.00 per month

About the job

Danone MENA is looking for a talented Healthcare Nutrition Specialist (Medical Representative) to be based in Maadi or Helwan- Egypt like you

In the context of Specialized Nutrition MENA, you will be responsible to drive and contribute to SN brand market share in the assigned area, build productive scientific-based HCP relationships, taking responsibility for HCP satisfaction and loyalty by meeting their health care nutrition needs.

The candidate will also carry the following responsibilities:

1.Influencing HCP attitude and behavior:

• Periodical visits to HCPs in hospitals, health clinics, private clinics, and private hospitals to establish strong scientific based relationship and position our Healthcare Nutrition solutions as preferred solutions with the HCP's and position SN as Company of first choice for the HCPs. With the appropriate level of scientific based argumentation and relationship development, convince HCPs to choose our solutions as first choice.

• Ensure all doctors/HCP/KOL receive the right message, information, and clinical studies.

• Illustrate the benefit/s of our solutions to the HCPs.
• Conduct scientific audio / visual meetings for HCPs.

2. Area Management:

• Identity business opportunities within respective area and evaluate learning's to develop business initiatives and

• tactics to realize the real potential.

• Implement "weekly call cycle" in constant coordination with direct manager.
• Understand and respond to competitive activities and initiate and recommend actions to counter-act these in order to help protect our market position.
• Maintaining a high level of product knowledge to ensure the ability to understand and explain all product information and hand outs and answer any question from HCP.
• Following up customer queries/complaints.
• Review business plan in line with cycle objectives on a quarterly basis .
• Compile and submit reports on promotional activities in accordance to established formats and schedule.
• Ensure that all business is conform to the WHO and local government code of ethics for infant formula products.
• Conducting seminars and detailing nutrition education activities.
• Daily database management and compliance with administrative procedures & processes.
• Ensure the accomplishment of qualitative and quantitative key performance indicators assigned for him/her for his/her respective area on daily, monthly and yearly bases.

3.Team Input:

• Participate in daily and/or weekly meetings to discuss the market situation, problems that were faced and to appraise.
• the activities versus the monthly KPIs.
• Helping to run seminars/events.

4. Intelligence and Insights Gathering:

• Collecting intelligence on the HCP Universe, e.g. identifying new contacts.
• Monitor all competitor activities, including consumer offers, medical conferences and round tables and report it to management.
• Conduct medical detailing face to face call and have on-going contact with identified lists of HCPs across the defined geographical area.
• Build strong relationships to targeted HCPs and mapping the Decision-Making networks in the region.
• Carry out promotional activities with targeted HCPs.
• Update competitor intelligence and input into database.
• Record and report back on call visits and progress against set objectives.
• Attend and participate in internal meetings as required.

About you

To be successful in the role you should ideally have:

Experience And Education:

• Education: BSc. in pharmacy or vet
• Experience: Minimum of 1 year with pediatricians
• Preferred previous experience in Maadi & Helwan territory
• Experience working in the public/government sector.
• Experience in Nutrition field is a plus.

Location:

Maadi or Helwan resident with a valid driving license.

Skills:

• Consumer Orientation: enabling the business to serve the consumer.
• Entrepreneurial: recognizes and seizes business opportunities.
• Strong relationship-building and communication abilities
• Rigor: thinks systematically, plans effectively.
• Transparency: acts in an open and respectful manner.
• Decision Making: combines decisiveness with sound judgment.
• Team Player: connects effectively with others.
• Getting Things Done: delivers results and measures performance according to plan.

Languages required:

Excellent English is a must.

Danone Values:

Candidates are expected to adhere to Danone's core values: Humanism, Openness, Proximity & Enthusiasm.

About us

Danone is a world-leading food company operating in three business divisions: Fresh Dairy Products, Specialized Nutrition, and Waters.

Danone's mission is Bringing health through food to as many people as possible and we want to invite people to join the movement for a healthier world. We recognize the power people have in impacting the world through their daily choices. Each time we eat and drink, we vote for the world we want to live in. We believe a healthy body needs healthy food. And healthy food needs a healthy planet and this is what our new signature One Planet One Health embodies.

We offer

Working in Danone MENA is one of the best places to build a strong career through everyday learning, empowerment, and team collaboration in an open culture & environment. Our culture fosters autonomy and empowerment, where your everyday can be a fresh adventure - full of new possibilities and opportunities for your development.

Danone MENA doesn't just welcome what makes you unique, we value it. We're proud to be an equal opportunity employer, where all hires to our team are based on qualifications, merit, and business needs. We recruit, employ, train, and promote regardless of race, color, religion, disability, sex, national origin, age, genetic characteristic, or any other protected status. Faithful to our values of openness and humanism, all of our employees share in the commitment to engage one another with dignity and respect.

So, if you are the HealthCare Nutrition Specialist we are looking for, click on "apply" now.

For more information about Danone, its people, and its business, please visit

RESPONSIBILITIES:

Clients

• Cultivates relationships for business growth and referrals, placing as top-of-mind business partner for clients

• Creates new business needs and opportunities from existing and new clients

People

• Leads the team and empowers them with knowledge, guidance and business vision

• Coaches the team in their decision making and thought process. Actively plan for them career development

Research

• Coaches the team on effective reporting structure that will make sharing of insights impactful

• Leads the communication on projects, including leading discussions, updates, responding to queries Communicates on a strategic and advisory level. and providing solutions

• Responsible for the quality and accuracy of deliverables, providing intervention and training as needed

• Expert and reference point for team and ensuring the team is up to speed in this area

Finances

• Contribute actively to budget planning and execution ensuring profitability

• Ensure compliance with internal Finances processes

Communication

• Demonstrates effective communication skills, adapts communication style and tone according to audience and message

Takes active part to MarCom activities and becomes an ambassador

HARD SKILLS & MAIN ACTIVITIES:

Profile

• Requires  above 5 years of relevant experience or equivalent combination of experience and education. Specialism in research is necessary

• Strong project management and planning skills, good communication and client-handling skills, shows commercial sensitivity

• Ability to coach and manage more senior members of staff, effective delegation

• Ability to work in an international environment

• Years of Experience in healthcare research

• Fluency in English

Main Activities

• Contributes actively to business strategy meetings and actions

• Coaches team to analyze

• Collaborates with other Business Unit Leaders. Be proactively involved in talent assessment & reviews, succession planning and developing of high potentials

• Engages clients in high level discussion on the study outcome and what it means for their business

• Leads complex projects

• Leverage resource to help team in the intervention aspect of the process

• Reviews, adds value and fine tunes the structure where needed

• Leads the team to develop ideas that are centered on client's business needs

SOFT SKILLS & BEHAVIOURS:

• Demonstrates a positive, solutions-focused attitude.

• Demonstrates excellence in time management, prioritization, and planning.

• Takes complete ownership of tasks

• Facilitates effective team working, through honest and open relationships.

• Make the difference by thinking critically throughout the process from A to Z

• Acts with integrity, respects confidentiality of situations and information

• Effectively multitasks to achieve team and business requirements.

• Offers and welcomes new ideas and suggestions

Cairo Poultry Group is hiring a *Medical Care Specialist*.

About the Job:

•Oversee approvals between employees and insurance companies.

• Handle and resolve complaints from employees and/or insurance providers.

• Manage medical refund cases and review claims.

• Ensure accurate issuance of medical cards on a monthly basis.

• Process family additions to the insurance database as per employees' requests.

• Audit medical consumption versus payments on a quarterly basis.

• Prepare and submit insurance-related reports.

• Verify and follow up on chronic medical documents.

• Identify and report fraud cases.

• Maintain and update the medical database for employees.

• Distribute medical cards to new hires and retrieve them upon terminations.

Qualifications:

• Bachelor's degree in Pharmacy or Science.

• 1–2 years of experience in a similar role.

• Strong communication and negotiation skills.

• Cairo or Giza residents.

If you are interested, kindly send your updated CV to: hr-

About Alfa Medical Group

Alfa Medical Group is one of the leading healthcare providers in Egypt, operating across clinics, hospitals, laboratories, and diagnostic centers. We are committed to delivering high-quality medical services and maintaining excellence in patient care.

Key Responsibilities:

• Supervise site readiness and ensure proper implementation of rollout plans.
• Coordinate with technical teams, vendors, and clients for smooth project execution.
• Monitor daily progress to ensure timely and accurate delivery within scope.
• Conduct regular site visits and perform quality checks.
• Build and maintain strong professional relationships with scan and lab stakeholders.

Requirements:

• Bachelor's degree in Engineering, Biomedical, Business Administration, or a related field.
• Minimum 1 year of relevant experience, preferably in hospitals, diagnostic labs, or medical facilities.
• Strong command of English with excellent communication skills.

Benefits:

-Social and Medical Insurance

-Bonus