43 Director Of Operations jobs in Egypt

Company Description

EDT Offshore, established in 1980 in Limassol, Cyprus, started as a family-operated cargo ship ownership venture and quickly transitioned to managing towage and salvage vessels. The company has expanded into the Eastern Mediterranean Offshore Oil & Gas sector, partnering with global oil majors to provide well-equipped vessels and proficient crews for oil rig operations, surveys, dives, and ROV activities. EDT offers a comprehensive range of services, including crewing, vessel management, ship agency, bunkering, dry dock, ship repair, and subsea operations, making it a one-stop-shop for offshore project needs. The company has a strong reputation for delivering tailored solutions and reliable support for various offshore projects.

Role Description

This is a full-time hybrid role for a Director of Operations, located in Alexandria, Egypt, with some work-from-home flexibility. The Director of Operations will be responsible for overseeing daily operations, managing budgets, ensuring efficient and cost-effective processes, and coordinating with different departments to achieve business goals. The role includes managing a team, analyzing operational performance, and improving customer service experiences. The Director of Operations will also be involved in strategic planning and implementation of policies to improve operational efficiency and effectiveness.

Qualifications

• Operations Management and Analytical Skills
• Team Management and Leadership Skills
• Budgeting and Financial Planning Skills
• Excellent Customer Service Skills
• Strong written and verbal communication skills
• Ability to work in both office and remote settings
• Experience in the offshore industry is a plus
• Bachelor's degree in Business Administration, Operations Management, or related field

Director Sales Operations

Director of Sales Operations – Cairo, Egypt

TTEC is currently seeking a Director of Sales Operations to join our delivery team in Cairo, Egypt. This is a new and strategically important role that will be responsible for scaling the outbound sales operation through performance, innovation, people and thought leadership. The successful candidate will be comfortable in building an executable strategic vision in partnership with our blue-chip client in a matrixed organization.

What you'll be doing:

The Director of Sales Operations and Growth Strategy owns the client relationship and sales operation in Cairo for multiple international accounts. You will lead and develop high-performing teams in diverse EMEA markets, driving a vibrant sales culture and top-and-bottom line performance as a P&L owner, developing innovative solutions designed to grow revenue, while maintaining focus on long-term strategic objectives.

You will provide business critical insights using analytics, ensuring a cross-functional alignment of goals and execution, and help teams to drive strategic partnerships and bring new initiatives into reality. This role has a hyper focus on aligning the highest-level company priorities with effective day-to-day operations, and helps evolve early stage ideas into future-growth initiatives.

As the sales lead, you will be responsible for ensuring that your leaders and their sales teams are supported in creating and executing strategic plans and in the completion of required management processes (i.e. channel management, goal setting, etc.). You will serve as a strategic thought and business partner to the clients, your team and the wider business engaging to develop data-driven plans to deliver scale and innovation.

Your Responsibilities:

• Achieve 100+% contractual bonus goals, revenue generation, expenses, forecasting, and financials
• Manage day-to-day operations and deliverables
• Improve the key success metrics
• Develop a strong operating model to ensure rigor behind the below accountabilities:

o Revenue Forecasting accuracy

o Revenue and margin goals

o Client, customer, and Employee satisfaction scores

o Indirect below operational model

• Partner with the client on communication and changes and ensure that messaging reaches all employees.
• Developing sales teams and leaders
• Have a One TTEC mindset – bring all support teams together to ensure alignment implementation of the site strategy

The skills you'll need:

• An ability to lead and partner successfully with teams, management and client
• An ability and a system to deliver multiple, complex, on‐going tasks and projects
• A high level of integrity, judgment and follow through
• A strong track-record in coaching, people, and leadership skills
• An ability to execute and maintain best in class Sales methodology practices
• Strong attention to detail
• Data driven decision making skills
• Strong analytical, verbal and written communications skills
• Technology acumen and reporting
• An ability to drive innovation to accelerate business growth
• A solution orientated approach to problem solving

Qualifications

Minimum Qualifications:

• Strong experience in sales operations management ideally within a BPO call center
• People management experience with proven record of success
• Experience in building executive relationships with internal and external stakeholders

What We Offer:

• Competitive Salary
• Variable incentive bonus plan
• Global career mobility
• Employee recognition programs
• Professional development
• State of the art technology which allows for seamless global connectivity
• Rich wellness program and health incentives

TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and every individual to bring value to the table in their own unique way. But don't take our word for it, check out some of the diversity and women in leadership awards on

: EG-Cairo-Cairo

Director of Operations - Waldorf Astoria Cairo Heliopolis

A Director of Operations is responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets.

What will I be doing?

As Director of Operations, you will be responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects; guest service; refurbishment)
• Assist the development of meaningful, achievable hotel budgets and other short and long term hotel strategic goals
• Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded
• Respond to audits that are completed by the company to ensure continual improvement is achieved
• Plan, direct and coordinate the service delivery of all operational departments in order to meet and exceed guest expectations
• Comply and exceed hotel and company Service Standards
• Ensure that costs are controlled throughout the operational departments and results are analysed regularly to highlight problem areas and take appropriate action
• Manage and develop the Heads of Department to ensure career progression and effective succession planning within the hotel and company
• Seek and respond to Guest feedback in order to achieve positive outcomes and high levels of customer satisfaction
• Hold regular briefings and communication meetings with the HOD team

What are we looking for?

A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviours, skills, and values that follow:

• Strong commercial acumen, preferably with experience in Food and Beverage or Rooms Management
• Experience in managing budgets, revenue proposals and forecasting results
• In-depth knowledge of the hotel / leisure / service sector
• Strong leadership skills to effectively manage and motivate the team to achieve high level of perform and exceed targets
• Accountable and resilient

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• A degree or diploma in Hotel Management or equivalent
• Knowledge of the hotel property management systems
• Previous experience in the same or similar role

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

Director of Operations Job Description

Job Overview

The Director of Operations is responsible for coordinating and managing the company's daily operations, ensuring the efficiency, compliance, and continuous optimization of all business processes. This position serves as a key bridge between corporate strategy and execution, promoting cross-departmental collaboration, improving overall operational efficiency and customer satisfaction, and providing a solid foundation for the company's long-term development and market competitiveness.

Key Responsibilities

Develop and implement the company's operations strategy, ensuring alignment with overall corporate goals.

Oversee daily operations management, including process optimization, system development, and implementation oversight.

Monitor business operating indicators, promptly identify and resolve operational issues, and ensure efficiency and quality.

Facilitate cross-departmental collaboration and coordinate resources to support key projects and strategic initiatives.

Establish and improve risk management and compliance systems to ensure compliance with relevant laws and regulations.

Optimize the customer experience, enhance customer service, and improve user satisfaction.

Manage and develop the operations team, enhancing their execution and professional capabilities.

Support the company's financial planning, budget execution, and cost control, ensuring efficient resource utilization.

Continue to monitor industry trends and competitive landscape, and make suggestions for improvement and innovation.

A leading
Industrial Manufacturing
company is actively hiring an
Operations Director
to be based in
Cairo
.

***Please take the time to read the job description, you must meet all the criteria set out below for your application to be considered. We do check all applications and suitable candidates will be contacted within 5 working days. If you are not contacted by us within that time, please consider your application unsuccessful on this occasion.***

Key aspects of the role include:

• Lead and manage all aspects of production operations.
• Monitor and maintain operational oversight of staff and the business output.
• Identify cost-saving opportunities and implement cost-control measures.
• Develop and manage the production budget in alignment with financial objectives.
• Build, lead, and mentor a high-performing production leadership team.
• Monitor production performance and analyse data to identify areas for improvement and implement corrective actions.

To be successful you will need to meet the following:

• Bachelor's degree in Mechanical, Industrial Management, or a related field.
  A master's degree or equivalent is a plus.
• Minimum of 15 years of experience in steel transmission towers manufacturing operations
• Experience in overseeing multiple departments.
• Excellent verbal and written communication skills in English and Arabic.
• Applicants should be available for face-to-face interviews in the location mentioned above.

Hiring? If you need help filling a similar position in your company, please contact us on or click here.

***We check all applications and suitable candidates will be contacted within 5 working days. If you are not contacted by us within that time, please consider your application unsuccessful on this occasion.***

Job Description
We are currently seeking for enthusiastic and committed individuals with exceptional communication skills that pride themselves on their ability to deliver extraordinary levels of service and provide creative solutions.

As an Director of Operations you are responsible to assist the General Manager, and within the Rotana Policies and Procedures, to assess, to evaluate and to meet the short and long-term needs of the hotel to ensure its success. Key responsibilities will include-

• Oversee the entire operations of the hotel with particular focus on F&B
• Represent the hotel management when interacting with guests and individuals from outside the Hotel, including but not limited to current and potential clients, owning company representatives, government officials, travel industry representatives, suppliers, competitors and other members of the local community
• Assist in the development and implementations of the Rooms Strategic Plan, Marketing Plan, Budget and Goals Programme to ensure on-going optimal Guest satisfaction, sales potential and profitability
• Monitor all Quality Assurance Programmes, particularly related to Guest Satisfaction and Online Reputation Management
• Resolve customer complaints as appropriate
• Responsible for the training and development of the Rooms Division and F&B colleagues
• Manage the functions of all hotel personnel through supervision of hotel Department Heads
• Assist in monitoring present and future trends, practices and systems in the hotel industry and determines and ensures execution of competitive programme as directed
• Participate in conducting weekly inspections and ensures physical facilities are kept in optimal condition by full implementation of Preventive Maintenance Programme and Planning and Management of FF&E as directed by General Manager
• Ensure Emergency Procedures are practiced and enforced to provide for the security and safety of guests and colleagues including Fire Tests and Evacuations
• Monitor applicable laws and regulations, including Health & Safety and ensure compliance
• Establish and maintain effective internal communications and meetings structures to ensure optimum teamwork and productivity
• Actively take an interest in other department functions, practices, and issues in order to support a guide for the benefit of the hotel
• Establish and maintain effective employer relationships including open communications with all colleagues
• Monitor purchasing practices to ensure compliance with Rotana Policy and Procedures
• Comply with the hotel environmental, health and safety policies and procedures
• Assist in selling the hotel through personal involvement with all potential markets as required
• Ensure environmentally friendly practices are implemented, in accordance with the Rotana Environmental Manual/Local Applicable Laws and Regulations

Skills
Education, Qualifications & Experiences
You should ideally have a degree in hospitality management or a related field from an accredited college or university with preferable previous experiences in the same role or with fundamental hotel operation background within a similar market segments. You must be computer literate with effective and outstanding communication skills, both verbal and written.

Knowledge & Competencies
The ideal candidate will be a leader who is naturally hands on, with an on-site management style, good relationship building skills and the ability to prioritize and make effective decisions. Ideally you are a dynamic and entrepreneurial manager who invigorates and motivates the operation with confidence and style, while possessing following additional competencies-

Understanding the Business

Team Building

Planning for Business

Leading People

Valuing Diversity

Managing Operations

Customer Focus

Adaptability

Influencing Outcomes

Drive for Results

Company Description

BrandHouse, part of Al Mansi Group for Commercial Agencies, specializes in the manufacture of luxury formal clothes, integrating innovative patterns and designs to suit various fashion tastes. Established in 1998, the company opened its first store in Turkey in 2001, followed by expansions into Russia in 2004 and Cairo in 2006. BrandHouse aims to offer elegant and sophisticated formal wear using 100% Turkish-made materials, catering to those looking for a luxurious formal look.

Role Description

This is a full-time on-site role located in Giza for a Director of Commercial Operations. The Director will oversee the daily operations, manage business planning, conduct market research, and drive sales growth. Responsibilities include developing and implementing operational strategies, coordinating with various departments, and ensuring overall business efficiency and effectiveness.

Qualifications

• Analytical Skills and Market Research experience
• Operations Management expertise
• Business Planning capabilities
• Sales knowledge and experience
• Excellent leadership and communication skills
• Ability to work on-site in Giza
• Bachelor's degree in Business Administration, Management, or related field preferred
• Experience in the fashion industry is a plus

Company Description

Second Step for Outsourcing and Business Services is a leading provider of HR, staffing, payroll, and outsourcing services with main offices in Egypt, Iraq, Jordan, Lebanon, and Libya. We offer comprehensive solutions for recruitment, manpower supply, payroll, and deployment, catering primarily to clients in the GCC and MENA regions. We have a strong track record of placing employees at various levels across diverse business sectors including Information Technology, E-Commerce, telecommunication, and retail. Our services are designed to surpass client expectations and meet the most demanding of assignments.

Role Description

This is a full-time on-site role located in Cairo for an Operations Director (Transmission Tower). The Operations Director is responsible for overseeing the daily operations of transmission towers, ensuring efficient and effective management. Key responsibilities include coordinating with teams, managing budgets, analyzing performance metrics, and maintaining high standards of customer service. The role also involves strategic planning, resource allocation, and ensuring compliance with industry regulations.

Key Responsibilities:

• Lead production operations, ensuring optimal resource use, quality standards, and output targets.
• Align production schedules with customer needs and market forecasts in collaboration with Commercial, Sales, and Planning teams.
• Optimize production capacity to support business growth and market changes.
• Drive continuous improvement initiatives to enhance productivity, reduce waste, and improve cost efficiency.
• Develop production plans based on demand forecasts and monitor KPIs (output, OEE, downtime, scrap rate) with corrective actions.
• Ensure material availability, production flow, and output quality.
• Coordinate with Supply Chain, Design, and Engineering for manufacturability, cost efficiency, and lead-time optimization.
• Oversee maintenance strategies for high equipment uptime and production continuity.
• Support CAPEX planning, costing, and budgeting.
• Build, lead, and mentor a high-performing production leadership team; implement skill development and succession planning.
• Foster a culture of safety, accountability, and high performance.

Essential Requirements:

• Proven experience in transmission tower manufacturing, 15+ years in operations, managing multiple departments.
• Strong background in production, supply chain, lean manufacturing, and quality management.
• Hands-on operational leadership with ~20% commercial/project exposure.
• Fluent in English & Arabic.
• Strategic thinker, team builder, results-driven leader.
• Work Condition:
  Office + Field

We're Hiring: Operations Director

Location:
Cairo, Egypt |
Industry:
Luxury Lighting Manufacturing

About Us

Kandil Egypt is a leading manufacturer of chandeliers and decorative lighting, serving both local and export markets. Based in Cairo, we combine craftsmanship, innovation, and design excellence to deliver tailor-made lighting solutions for premium residential, commercial, and hospitality projects.

The Role

We are seeking an experienced Operations Director
to lead our multi-facility manufacturing operations and play a central role in our growth strategy. Reporting directly to the CEO, this senior leadership position will oversee factory managers and ensure seamless coordination across all production sites. The ideal candidate will be a visionary leader with a proven track record in managing complex manufacturing operations, optimizing processes, and delivering world-class quality.

What You'll Do

- Lead factory managers and their teams to achieve operational goals

- Develop and implement an integrated operations strategy aligned with the company's goals

- Standardize processes and enforce quality systems across all factories

- Optimize capacity utilization, resource planning, and order fulfillment

- Drive operational excellence through Lean, Six Sigma, and continuous improvement initiatives

- Ensure compliance with safety, health, environmental, and sustainability standards

- Oversee preventive maintenance, digital transformation, and ERP system adoption

- Manage operational budgets, investments, and P&L responsibility

- Control costs and ensure all operations are executed within approved budgets

- Work closely with the Finance team to develop accurate pricing for new products and projects, ensuring profitability and competitiveness

- Collaborate with Supply Chain, Quality, Commercial, and Finance teams for seamless execution

- Represent Kandil Egypt with governmental and regulatory bodies

What We're Looking For

• Bachelor's degree in Engineering (Mechanical, Industrial, Electrical, or related); MBA preferred

• 15+ years of progressive experience in manufacturing operations, with 5+ years in a senior leadership role

• Strong track record in managing multi-site operations and driving efficiency at scale

• Deep expertise in Lean, Six Sigma, and modern manufacturing systems

• Strong leadership and interpersonal skills, capable of building and motivating high-performing teams

• Strategic thinking and Cost management skills.

• Strong problem-solving, analytical  and communication skills.