215 Operations Management jobs in Egypt

Ideal candidates have strong communication skills, a sense of responsibility, love using social apps (like TikTok & Instagram & Facebook, with followers a plus), and have experience in sales、administration, or talent management.

Not limited to Egypt, remote work

Recruitment and Management:

• Independently recruit and manage agencies, hosts, and coin-dealers.
• Resource Acquisition: Engage with and recruit high-value resources, and ensure their maintenance.
• Strategy Development: Formulate and execute recruitment strategies, with accountability for results.
• Daily Operations: Perform other daily operational tasks as required.

Requirements

• Good communication and comprehension skills
• Diligent, responsible, and highly efficient in task execution
• Arabic and English ability
• Skilled in Microsoft Office
• Candidates with relevant experience will be given priority
• Enjoy using voice social apps, familiar with various features and gameplay.
• Reliable and loyal, with integrity and goal-oriented.
• At least one year of experience in social media.

Company Description

At IFTC, we are committed to shaping the future of education and leadership in the Middle East and beyond. As the exclusive academic partner of the International Business Academy in London and an academic partner of Horizons University in France, we bring world-class educational opportunities to aspiring professionals in the region. Our MBA and DBA programs empower individuals with the skills, knowledge, and global perspective needed to excel in today's competitive landscape. Our graduates lead industries such as engineering, business, healthcare, and technology, driving innovation and transforming industries. Join us in redefining boundaries and building the leaders of tomorrow.

Role Description

This is a part-time remote role for a Strategic Planning Lecturer. The lecturer will be responsible for delivering high-quality course content, developing lesson plans, and creating engaging educational materials. Tasks include conducting lectures, assessing student performance, providing feedback, and mentoring students. The role involves staying updated with the latest trends and research in strategic planning and incorporating relevant insights into the curriculum.

Qualifications

• Expertise in Strategic Planning, Business Management, and Organizational Development
• Experience in developing and delivering educational content and lesson plans
• Strong analytical, research, and presentation skills
• Excellent written and verbal communication skills
• Ability to mentor and support students remotely
• Experience in remote teaching or online education is a plus
• Doctoral degree in Business Administration, Strategic Planning, or related field

Job Summary:

We are seeking a results-driven and analytical
Business Development, Strategic Planning, and Research Manager
with a strong background in
retail
to lead initiatives that drive growth, optimize operations, and identify new opportunities. The ideal candidate will blend commercial insight, market research expertise, and strategic planning capabilities to support decision-making and deliver business growth.

Key Responsibilities:

Business Development:

• Identify and develop new business opportunities (B2B and B2C) within retail channels including e-commerce, brick-and-mortar, and emerging platforms.
• Build strategic partnerships and alliances to expand market presence and drive revenue.
• Conduct competitive analysis to identify market gaps, product trends, and customer behavior.
• Lead commercial pitches and partnership negotiations with potential clients or vendors.
• Monitor and report on performance metrics, ROI, and KPIs for business development initiatives.

Strategic Planning:

• Develop short- and long-term strategic plans aligned with corporate objectives and retail market trends.
• Analyze internal data and market intelligence to formulate and support key business strategies.
• Collaborate with executive leadership and cross-functional teams (marketing, merchandising, finance, and operations) to align plans with retail business goals.
• Lead annual planning processes including budgeting, sales forecasting, and expansion strategy.
• Support transformation projects and change management initiatives across the business.

Market Research & Insights:

• Conduct in-depth market research including customer segmentation, consumer behavior analysis, and competitor benchmarking.
• Analyze retail industry trends, shopper insights, pricing strategies, and seasonal behaviors to inform product and promotional strategies.
• Manage third-party research partners and utilize various data sources (POS data, loyalty programs, CRM systems).
• Translate insights into actionable recommendations to improve customer experience, product assortment, and sales performance.

Requirements:

Education & Experience:

• Bachelor's degree in Business, Marketing, Economics, or a related field (MBA preferred).
• 5–8 years of experience in business development, strategic planning, or market research, preferably within the
  retail or FMCG
  sector.
• Proven experience managing cross-functional retail initiatives and growth projects.

Skills:

• Strong analytical and strategic thinking abilities.
• Exceptional communication, negotiation, and stakeholder management skills.
• Proficiency in data analysis tools (e.g., Excel, Power BI, Tableau) and CRM/ERP platforms.
• Deep understanding of retail operations, consumer trends, and merchandising strategies.
• Ability to manage multiple projects and meet tight deadlines in a fast-paced environment.

Preferred Qualifications:

• Experience working with omnichannel retail models (online + offline).
• Knowledge of digital transformation trends in retail (AI, personalization, data-driven marketing).
• Ability to mentor and manage junior analysts or business development teams.

Reporting To:

Director of Strategy / Chief Commercial Officer / General Manager

We are hiring for a reputable financial company a
Head of Strategic Planning.

Reports to:
GM, Business Strategy & Transformation

Location:
Fifth Settlement, New Cairo, Egypt

Years of Experience:
Minimum of 15 years of experience in strategy development, management consulting, or corporate strategy roles.

Job Purpose:

The Head of Strategy is responsible for leading the strategic planning, execution, and business performance management processes to ensure the company's objectives are aligned with its long-term vision. The role entails identifying market trends, assessing business opportunities, and formulating strategies that drive growth and innovation in the payments sector. This position requires strong analytical capabilities, industry knowledge, and the ability to collaborate with internal and external stakeholders.

Responsibilities:

• Develop and oversee the implementation of the company's strategic plan, aligning business objectives with market opportunities and global industry trends.
• Facilitate and participate in the annual business planning process, ensuring alignment with the company's strategy, financial targets, operational goals, and long-term business growth.
• Conduct analysis and competitive market assessments to shape the strategic direction, applying appropriate business analytical tools like SWOT/TOWS, PESTEL, etc.
• Co-Drive the development of new business initiatives, including innovation in payment solutions (e.g., digital wallets, instant payments, open finance).
• Implement a balanced scorecard framework (or relevant business efficiency measurement tools) to track performance against strategic goals.
• Set and monitor Key Performance Indicators (KPIs or equivalent effective methodology) across the company, ensuring each department contributes to overall success.
• Conduct ongoing analysis of market trends, customer needs, and competitor activities within the payment's ecosystem (both domestic and international).
• Identify and evaluate new business opportunities, partnerships, and acquisitions to enhance the company's mission and market positioning.
• Lead cross-functional teams in strategy development, ensuring alignment with the company's vision and goals.
• Foster relationships with external partners, including financial institutions, fintech companies, and regulatory bodies.

Qualifications:

• Bachelor's degree in Business Administration, Finance, Economics, or related field (required).
• MBA or relevant postgraduate degree is highly preferred.
• Formal training/education in Strategy Making & Execution is highly preferred.
• Strong understanding of the payment ecosystem, including digital wallets, ACH, instant payments, and card schemes.

If you are interested, please send your updated resume to the below email stating the job title in the subject line.

And please provide us with the following data:

Current Salary, Expected Salary & Notice Period

NOTE: Please make sure that you submitted the requested data in the email to start the process.

Cloud Infrastructure Operations Manager.Network Management ZM)

Description

Job Purpose

Manages the transformation of Etisalat network from Legacy to Cloud based. Manages, Controls and Maintains the different NFVI components - that expand every day to eventually host every existing network function- to achieve the desired network operation on 24/7 basis through insuring staff, system integrators and managed service teams ability to adhere to contacted KPIs & SLAs, in addition to building and coaching the operation teams in NFVI/cloud area by setting objectives, maintaining level of competency through development plans. Working with other technical sections to implement ongoing plans. Communicate with vendors, subcontractors, peers in other departments, and peers in other operators to resolve all related operation and integration problems over the Infrastructure layer.

Report To Position Name

Building and Operating resilient Cloud infrastructure systems:
• Operating a multisite, network wide, pro-active support service
• Designing the future support models, structure and deliverables, working with managed service partners/third parties
• Develop remediation plans and What-If scenarios to ensure VNFs availability
• Responsible for awareness and compliance with all aspects relating to policy and guidelines of the Information Security Policy
• Managing infrastructure for secure, global, large scale, highly available services
• Work with Information Security (InfoSec) ensuring that the proposed infrastructure solutions comply with Cloud Security Guidelines and that all Services utilized adhere to the Minimum Security Baseline (MSB) established for each service.
• Responsible for availability of all Cloud Infrastructure platforms and building device management; servers, storage & server O/S, application packaging and deployment, hypervisors, Orchestrators, SDN controllers and monitoring components and systems capacity
• Applying effective processes for VNF Onboarding, Lifecycle management, DevOps automation model and service assurance
• Accountable for Cloud infrastructure upgrades, CSR handling, applying of remedies & permanent fixes. Setting and Frequent review of all NFVI operation processes & procedures & apply all required modifications to enhance work flow.
• Spare parts management; ensures Count, distribution & allocation to ensure service availability and fault resolution according to service SLA. Cloud Infrastructure reporting :
• collation of data and the distribution of daily and monthly operational reports Cloud Infrastructure Optimization :
• Enhance performance throughout the infrastructure automation framework and Implement tooling to optimize performance, availability and costs Deployment and integration of all network virtualized functions :
• Convert capacity plans into tangible cloud resources, Assisting internal customers on consuming the Global Cloud Service, including deploying IaaS and PaaS servers and providing guidance on features and functions that have been approved for use, Manage all configuration activities ensuring service continuity and Support stakeholders through testing, and where issues are thought to require infrastructure adjustments work with the project team to make the required changes Lead the Technology's transformation to cloud:  Driving operational efficiencies and service improvement initiatives across internal teams and managed service partners Lead Systems Engineers as they design and deploy automation and configuration management tools needed to provide a secure, scalable, reliable and fast platform for both our infrastructure and application services. rive innovation while encouraging standards and efficiency uild and foster a high performance culture, mentor team members and provide the team with the tools and guidance Team Management:
• Manages the NFV cloud Infrastructure operations teams to insure smooth operation and maintain the virtualized network functions availability (CS core, PS Core, IPBB and VAS).
• Coaches and supervises the NFVI supervisors Team Leaders, setting yearly objectives and targets, in addition to the day to day communication and guidance. Vendor and Operation budget management :
• Tracking and reporting on all deployed cloud resources ensuring effective use of Operating Expenses and Assessment of OPex for cloud support and during evaluation of cloud RFPs/RFEs/RFQ Participate in technology strategy and external influence :
• Develop relationships with professional organizations and peer groups in other organizations, and stay updated with technology trends and best practices.
• Participate in technical architecture discussions to determine the most-appropriate scalable model, taking into consideration high availability, failover and disaster recovery
• Provide the required level of help and interaction with the planning teams to provide feedback and consultation regarding the strategic plans.

Qualifications

QUALIFICATIONS_ESSENTIAL

University Degree in communications/Computer Engineering. Fluency in both spoken & written English & Arabic language is required. Knowledge: Infrastructure experience and knowledge including deep understanding of Cloud infrastructure/services and delivery models, storage concepts and networking basics. Extensive understanding of Cloud Service Provider offerings. Solid foundation in software engineering best practices. Thorough understanding of networking concepts, Internet protocols and network security.

QUALIFICATIONS_DESIRABLE

N/A

EXPERIENCE_ESSENTIAL

Minimum of 8 years of Experience in the Infrastructure Operations with at least 3 in a leadership position

EXPERIENCE_DESIRABLE

N/A

CERTIFICATIONS_ESSENTIAL

N/A

Job: Manager

Organization: Etisalat-Misr

Job Posting: 18/Aug/2025, 6:24:04 AM

Key Responsibilities

• Lead the Cash Client Journey Payments teams supporting clients and providing operational capabilities to clients across the network.
• Drive constant client input into the client journey to elevate the client experience, and lead the service teams to deliver high quality client interactions with solutions that meet client expectations
• Ensure continual experimentation within the client journey to deliver outcomes that align to the strategy and product backlog
• To direct and control service delivery in relation to Cash Management in the country
• To pro-actively manage risks associated with offering Cash Products, cheque clearing and branches
• Supervise branch staff, including coaching, development and discipline to help meet unit goals, strict adherence to policies and procedures, and to provide exceptional customer service, with staff level based on branch staffing model.
• To create and maintain 'Client Services Oriented' culture / environment where processes are designed in order to bring overall efficiency in operations and at the same time achieve highest level of client satisfaction.
• To benchmark Client service with the market (which includes all appropriate service providers in the service industry) in the Cash business and determine ways of achieving leadership
• Ensure that the unit is working effectively, that necessary resources are available to the businesses and that costs are regularly reviewed and monitored to prevent waste.
• Ensure that effective business continuity plans and emergency management procedures exist
• Lead projects for various products and mainly Regulatory related projects.
• Ensure all cheques, including returned items (RCMS Clearing Cheques, Inward collection, Outward Collection, In House cheques, PDCs and PDCDs) received into CMO are checked for authenticity and are processed as per customer's instructions.
• Ensure that all internal account reconciliation escalations are addressed on a daily basis and correction entries passed where required eg sundry, erroneous, csa accounts etc
• Accountable for identifying, managing and controlling risks by ensuring that all procedures and processes are in compliance with local regulations as well as relevant low of the domiciled country of the client to avoid risks to clients, Bank and the Group.
• To proactively identify and recommend on areas of risk/ opportunities arising from regulatory and market changes.
• To undertake continuous monitoring of key controls to assess the proper functioning and adequacy of existing controls leading to effective management of Operational Risk.
• Ensuring alignment to SCB policies and procedures within the day to day processing environment of the function
• Ensuring Operation Units' standards and roadmap abide by Group operating principles, policies and procedures as well as Country Addendums and Enterprise Risk Management Framework ("ERMF")
• Ensuring that the execution of Operations' functions are fully compliant with statutory regulations, laws, guidelines.
• Assist R&C (risk and control) in the overall effective and proactive management of all Operation units' risks and control gaps

Skills And Experience

• 8+ years in payment/remittance space.
• SWIFT payment knowledge – advanced.
• Cheques and clearing experience.
• Analytical skills.
• Fluent in English & Arabic
• Branch Banking Systems
• Customer Support Policies, Standards and Procedur
• Anti-money Laundering Policies and Procedures

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What We Offer
In line with our Fair Pay Charter,
we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Process Improvement Engineer role will be responsible for continuous improvement by analyzing manufacturing processes and developing solutions with the on-site experts. also will monitor and report on key production-relevant figures across site and make a significant contribution to the further development of the company's culture by contributing to line team's technical mastery and understanding in process control, helping them to come up with improvement and optimization suggetions for the production process in terms of efficiency, ergonomics, safety and quality in the assigned work area

Responsibilities

• In coordination with Production Lead; she/he has to closely follow up Product manufacturing process at all stages to ensure implementation is in accordance to JTI Quality guidelines and Products made meet current JTI specifications.
• Responsible to support production lead identify root cause of recurring losses, developing appropriate problem-solving strategies as well as standards in order to eliminate them and increase efficiency and sustain. In addition, responsible to reduce the waste rates for tobacco and NTMs. Collect and maintain accurate daily production data and performance analysis. She/he is responsible for all required reports to be issued in time and with correct information and visualized
• Create and maintain comprehensive process of data collection & documentation, Standard Operating Procedures (SOPs), One Point Lessons (OPLs) and 5S3R effectively and reports on improvement initiatives.
• Supporting production department in problem solving on site, include taking on the initial problem solving (IPS), unified problem solving (UPS), the standard work processes (SWP) and data analysis using appropriate data analysis tools to support building and achieving Monthly, Quarterly and annual plans.

Qualifications

• 3-5 years of experience in manufacturing environment and knowledge in handling analysis tools and the processing & evaluation of large amounts of data
• Bachelor of Engineering (preferably in Mechanical, Industrial, Electronics or Mechatronics
• Strong technical knowledge in production processes and manufacturing concepts (IWS, Lean Manufacturing, Kaizen, TPM, and 5S3R), adequate Tobacco industry knowledge, good knowledge in MS Office applications (Excel, Word & PowerPoint) and ideally experianced in SAP, excellent communication and interpersonal skills, leadership skills (Decision-making, motivation and goal-setting) and strong problem-solving skills.

To enhance the efficiency of clothing collection, sorting, and distribution processes, start by mapping out the current workflows to identify bottlenecks and areas needing improvement. Apply Lean methodologies to minimize waste in time, resources, and materials—this could include standardizing sorting procedures, reducing unnecessary movement within the warehouse, and cutting down on waiting times. Conduct time studies for each task to enable better task assignments and more precise staffing needs. Additionally, design an optimized layout for the storage area to maximize space, reduce handling time, and simplify material retrieval. Explore affordable automation options.

Responsibilities

Qualifications

• Analytical Skills, Industrial Engineering, and Manufacturing Engineering skills
• Experience in process improvement and communication
• Strong ability to analyze data and identify areas of improvement
• Excellent problem-solving and decision-making abilities
• Bachelor's degree in Industrial Engineering is a must
• 1 - 2 years of experience in process management

Element Solutions Inc (NYSE: ESI) is a leading specialty chemicals company whose operating businesses formulate a broad range of solutions that enhance the performance of products people use every day. Developed in multi-step technological processes, our innovative solutions enable our customer's manufacturing processes in several key segments, including electronic circuitry, communication infrastructure, automotive systems, industrial surface finishing, and offshore energy.

Customers of our businesses use our innovation as a competitive advantage, relying on us to help them navigate in fast-paced, high-growth markets. For example, in-car technology, from infotainment to driver assistance, is accelerating the pace of new product development andautomotive markets and a deep market expertise in electronics, we sit at the intersection of this fast-growing market, changing the competitive playing field for automotive manufacturers, with a long-standing presence in.

We strive to embody the five "Elements of our Culture," our "5Cs": Challenge, Commit, Collaborate, Choose and Care. These core values are the foundation of our organization which our employees embrace in their interactions with customers, colleagues and other stakeholders to drive financial performance and create a rewarding work environment.

A Process Improvement Lead is responsible for driving and managing change within an organization by identifying, analyzing, and executing process improvement initiatives across IT operations, infrastructure, software development, service delivery, and support functions. This role involves collaborating with various teams, implementing strategies to enhance efficiency and effectiveness, and ensuring processes align with overall business goals.

The ideal candidate is a strong communicator with a passion for driving change, reducing waste, increasing efficiency, and improving quality through data-driven methodologies and collaboration.

If you're passionate about streamlining workflows, improving service quality, and supporting organizational change, this is an excellent opportunity to take your impact to the next level.

• Support the development and execution of IT continuous improvement strategies, ensuring alignment with organizational goals and industry best practices.
• Facilitate process mapping, root cause analysis, and solution design workshops with IT teams and cross-functional stakeholders.
• Apply Lean, Six Sigma, Agile, and/or ITIL principles to analyze workflows and identify areas for improvement in performance, cost, and quality.
• Partner with IT leadership and team leads to prioritize and implement improvement initiatives, including automation, standardization, and optimization projects.
• Monitor and report on KPIs, SLAs, and other performance metrics to measure the impact of improvement initiatives.
• Develop and maintain documentation related to process changes, SOPs, and knowledge management.
• Champion a culture of continuous improvement, innovation, and operational excellence across the IT department.
• Support change management efforts by creating communication plans, training materials, and stakeholder engagement strategies.
• Conduct post-implementation reviews to ensure sustainability and ongoing optimization of implemented solutions.
• Process Analysis and Identification:

Analyzing existing business processes to pinpoint inefficiencies, bottlenecks, and areas for improvement.

• Strategy Development and Implementation:

Developing and implementing process improvement strategies, including optimization and automation initiatives.

• Collaboration and Communication:

Working closely with cross-functional teams to drive change, facilitate workshops, and ensure effective communication of process changes.

• Performance Monitoring and Reporting:

Monitoring and reporting on the effectiveness of implemented solutions, tracking key performance indicators (KPIs), and making data-driven decisions.

• Documentation and Standardization:

Documenting new processes, maintaining process maps, and ensuring adherence to established standards.

• Change Management:

Leading and managing the change process, fostering a culture of continuous improvement, and ensuring stakeholder buy-in.

• Training and Support:

Providing training and support to staff on new processes and tools.

• 3+ years of experience in IT operations and service delivery.
• Proven experience applying Lean, Six Sigma, or similar methodologies within an IT environment.
• ITIL Foundation or higher certification
• Strong analytical and problem-solving skills with a data-driven mindset.
• Excellent facilitation, communication, and interpersonal skills.
• Ability to manage multiple projects and priorities in a fast-paced environment.

We understand that not all candidates may meet the requirements listed above. If you believe you have the knowledge and experience necessary to excel in this role, we encourage you to apply.

• Strategic and systems thinking
• Stakeholder engagement and influence
• Change leadership
• Process and performance analysis
• Risk and issue management
• Continuous learning and adaptability

As part of the IT Team, you will have .

• Opportunities for career growth, competitive compensation (competitive base salary and performance related bonus plan) and benefits packages (health, commercial insurance, PTO/Holidays, and so on).
• Innovated work environment where you will be a part of a dynamic and collaborative team.
• Teamwork - At Element Solutions Inc, you will be part of a highly collaborative culture that promotes continuous improvement through cross functional partnerships to achieve our mission. We do this through a strong and unified culture and transparent management which has empowered us to create high performing global teams that achieve superior solutions for our customers.

All qualified applications will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin or disability.