17 Operations Management jobs in Egypt
Process Improvement Specialist Egypt
Tempo
Posted today
Job Viewed
Job Description
**_Key Responsibilities And Accountabilities_**
- Responsible for design and document all company business processes, workflows and ensures the company internal process portal is updated.
- Work with Business owners to gain full understanding of business processes and practices;
- Communicate Lean and other process improvement methodologies to the organization.
- Identify opportunities to improve business performance through process optimization and Provide guidance and advice to management on the most effective and efficient use of resources to ensure positive and measurable outcomes.
- Audit the implementation activities of all new/updated processes to ensure that business processes and controls are appropriately designed, implemented and maintained for delivering business objectives and follow up of improvement actions assigned to other stakeholders.
- Proactively suggest new changes in the existing processes and new ones
- Participate in closure of process gaps identified through international standards and rules assessments ex. (COPC - GDPR - PCI) and adjust it to our environment.
- Help define future state processes to support digitization and transformation initiatives.
- Drive business transformation initiatives focused on improving the customer and partner experience, optimization, standardization and automation of processes.
- Lead cross-functional continuous improvement teams focusing on measurable quality, service, efficiency and cost improvements using the DMAIC approach.
- Prepare management presentation to present consolidated process improvement activities
- Monitoring OPS needs and decide new processes changes, based on data analysis and reporting
- Work with management to define the short-term and long-term objectives and potential gains.
**_Qualifications_**
- 4 years experience preferably with Reporting, Analysis or Operation management experience, out of which 2 of them in a leadership position
- University degree preferably in Business Management. In any case a profound knowledge of organizational planning, statistics, target oriented thinking and acting.
- Certified Six Sigma Green-belt.
- Successful track record with reference to: Data Analysis, processing, reporting and information presentation.
- Experience in any similar role would be advantageous.
- Proficiency in English language is a must (written & spoken)
- Ability to work independently in a fast-paced and rapidly changing environment
- High level of critical thinking and decision making skills
- Responsible for design and document all company business processes, workflows and ensures the company internal process portal is updated.
- Work with Business owners to gain full understanding of business processes and practices;
- Communicate Lean and other process improvement methodologies to the organization.
- Identify opportunities to improve business performance through process optimization and Provide guidance and advice to management on the most effective and efficient use of resources to ensure positive and measurable outcomes.
- Audit the implementation activities of all new/updated processes to ensure that business processes and controls are appropriately designed, implemented and maintained for delivering business objectives and follow up of improvement actions assigned to other stakeholders.
- Proactively suggest new changes in the existing processes and new ones
- Participate in closure of process gaps identified through international standards and rules assessments ex. (COPC - GDPR - PCI) and adjust it to our environment.
- Help define future state processes to support digitization and transformation initiatives.
- Drive business transformation initiatives focused on improving the customer and partner experience, optimization, standardization and automation of processes.
- Lead cross-functional continuous improvement teams focusing on measurable quality, service, efficiency and cost improvements using the DMAIC approach.
- Prepare management presentation to present consolidated process improvement activities
- Monitoring OPS needs and decide new processes changes, based on data analysis and reporting
- Work with management to define the short-term and long-term objectives and potential gains.
**_Qualifications_**
- 4 years experience preferably with Reporting, Analysis or Operation management experience, out of which 2 of them in a leadership position
- University degree preferably in Business Management. In any case a profound knowledge of organizational planning, statistics, target oriented thinking and acting.
- Certified Six Sigma Green-belt.
- Successful track record with reference to: Data Analysis, processing, reporting and information presentation.
- Experience in any similar role would be advantageous.
- Proficiency in English language is a must (written & spoken)
- Ability to work independently in a fast-paced and rapidly changing environment
- High level of critical thinking and decision making skills
This advertiser has chosen not to accept applicants from your region.
0
Process Improvement Engineer AI & Automation
Gizeh, Al Jizah
Future Group
Posted 10 days ago
Job Viewed
Job Description
Position Overview
The Process Improvement Engineer will play a critical role in evaluating and re-engineering business processes across departments using AI, automation, and data-driven approaches. You will collaborate with cross-functional teams to identify inefficiencies, define solutions, and implement tools that improve productivity, scalability, and quality.
This role is ideal for someone who thrives at the intersection of business operations and technology and who is passionate about driving change through innovation.
Key Responsibilities-
Analyze existing business processes to identify inefficiencies and automation opportunities
-
Design, test, and implement automation workflows using AI tools and automation platforms
-
Collaborate with internal teams, including business stakeholders, project managers, and technical staff, to gather requirements and align on goals
-
Lead initiatives to streamline workflows, improve turnaround times, and increase operational efficiency
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Develop documentation, training materials, and support change management initiatives
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Monitor, maintain, and continuously improve implemented automation solutions
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Stay current with emerging technologies in AI, automation, and digital transformation
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Ensure compliance with data privacy, security, and company-wide standards in all implementations
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Bachelors degree in Engineering, Computer Science, Information Systems, Business, or a related field
- Proven years of experience in process improvement, automation, or business analysis roles
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Proven ability to document, redesign, and implement business processes
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Strong analytical, problem-solving, and communication skills
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Project management experience and ability to handle cross-functional collaboration
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Familiarity with digital transformation frameworks and tools
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Experience in the translation/localization industry is a plus, but not mandatory
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Fluency in English; Arabic is a plus
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Competitive salary and performance-based bonus
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A flexible hybrid working environment
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Opportunities for career growth and continuous learning
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Exposure to cutting-edge AI and automation projects
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An inclusive and collaborative work culture that values innovation
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The chance to shape the digital future of a global company
This advertiser has chosen not to accept applicants from your region.
1
Process and Systems Improvement Expert - Sea
Kuehne+Nagel
Posted today
Job Viewed
Job Description
We deliver high quality solutions to our customers and we are leaders in the logistics industry. Join us and become a part of our great team.
** Your Responsibilities**:
- To be responsible for the delivery of day-to-day process support for customer service and management through supporting our sea logistics production systems and customer service tools in cooperation with the regional team.
- To oversee and ensure the delivery of training (system enhancements, sea freight forwarding, process optimization, and other advanced and dedicated training).
- To ensure high operational data quality via analysis, review, and action planning together with the Sea Logistics Customer Care Location Managers.
- To support and oversee supplier electronic data (EDI) interfaces via the definition of requirements, support and communicate with IT teams and Sea Logistics Process Excellence teams for specifications. To drive process optimization and support the implementation of changed processes to improve the quality of operational processes and systems.
- To oversee the testing and implementation of new releases in cooperation with the Regional Team. Act as the interface between IT and the business by defining + communicating system requirements in cooperation with Regional Team.
- To drive the analysis of operational procedures for both customers and suppliers and assist with documenting and producing solutions.
**Your Skills and Experiences**:
- 2 years of experience in the same position
- Needs to bring the right attitude to the job with a focus on driving profitable operational solutions for the organization making sure we are able to deliver, maintain and improve.
- Should have a focus on leadership, project management, systems knowledge, and above all else, a process improvement mindset.
- They must be flexible, and trustworthy and demonstrate a high level of business judgment, focus, and commitment to be successful in this role.
- Team focused mindset
- Proficiency in English
**About Kuehne+Nagel***
With over 79.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world’s leading logistics companies.
CONTACT
Mohamed Fouad
** Your Responsibilities**:
- To be responsible for the delivery of day-to-day process support for customer service and management through supporting our sea logistics production systems and customer service tools in cooperation with the regional team.
- To oversee and ensure the delivery of training (system enhancements, sea freight forwarding, process optimization, and other advanced and dedicated training).
- To ensure high operational data quality via analysis, review, and action planning together with the Sea Logistics Customer Care Location Managers.
- To support and oversee supplier electronic data (EDI) interfaces via the definition of requirements, support and communicate with IT teams and Sea Logistics Process Excellence teams for specifications. To drive process optimization and support the implementation of changed processes to improve the quality of operational processes and systems.
- To oversee the testing and implementation of new releases in cooperation with the Regional Team. Act as the interface between IT and the business by defining + communicating system requirements in cooperation with Regional Team.
- To drive the analysis of operational procedures for both customers and suppliers and assist with documenting and producing solutions.
**Your Skills and Experiences**:
- 2 years of experience in the same position
- Needs to bring the right attitude to the job with a focus on driving profitable operational solutions for the organization making sure we are able to deliver, maintain and improve.
- Should have a focus on leadership, project management, systems knowledge, and above all else, a process improvement mindset.
- They must be flexible, and trustworthy and demonstrate a high level of business judgment, focus, and commitment to be successful in this role.
- Team focused mindset
- Proficiency in English
**About Kuehne+Nagel***
With over 79.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world’s leading logistics companies.
CONTACT
Mohamed Fouad
This advertiser has chosen not to accept applicants from your region.
2
Operations Manager
Sliders Cable Park
Posted today
Job Viewed
Job Description
Job description
Our company is seeking to hire an operations manager to join our leadership team. You will be in charge of providing inspired leadership for the operation of one of our organization's lines of business, which involves making important policy and strategic decisions, as well as the development and implementation of operational policies and procedures. You will also be assisting with recruiting, when necessary, and help promote a company culture that encourages morale and performance.
**Responsibilities**:
- Establish and maintain business standards for accuracy, productivity and reliability
- Manage the daily functions of the business
- Maintain constant communication with management, staff, and vendors to ensure proper operations of the organization
- Develop, implement, and maintain quality assurance protocols
- Prepare annual performance review and reevaluate processes
- Ensure regulatory, compliance and legal rules are followed
- Manage budget to align with goals of business
- Actively pursue strategic and operational objectives
- Ensure operational activities remain on time and within a defined budget
- Track staffing requirements, hiring new employees as needed
- Oversee accounts payable and accounts receivable departments
- Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
- Identify and address problems and opportunities for the company.
- Build alliances and partnerships with other organizations.
- Support worker communication with the management team.
- Oversee materials and inventory management
**Qualifications**:
- 3+ years of experience in a similar role
- Strong organizational and communication skills
- Strong ability to multitask
- Comfort working with multiple groups within business
- Proficiency in English and Arabic required
- Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
- Solid understanding of financial management.
- Strong budget development and oversight skills
**Salary**: E£8,000.00 - E£25,000.00 per month
**Education**:
- Bachelor's (preferred)
**Experience**:
- management: 2 years (required)
Our company is seeking to hire an operations manager to join our leadership team. You will be in charge of providing inspired leadership for the operation of one of our organization's lines of business, which involves making important policy and strategic decisions, as well as the development and implementation of operational policies and procedures. You will also be assisting with recruiting, when necessary, and help promote a company culture that encourages morale and performance.
**Responsibilities**:
- Establish and maintain business standards for accuracy, productivity and reliability
- Manage the daily functions of the business
- Maintain constant communication with management, staff, and vendors to ensure proper operations of the organization
- Develop, implement, and maintain quality assurance protocols
- Prepare annual performance review and reevaluate processes
- Ensure regulatory, compliance and legal rules are followed
- Manage budget to align with goals of business
- Actively pursue strategic and operational objectives
- Ensure operational activities remain on time and within a defined budget
- Track staffing requirements, hiring new employees as needed
- Oversee accounts payable and accounts receivable departments
- Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
- Identify and address problems and opportunities for the company.
- Build alliances and partnerships with other organizations.
- Support worker communication with the management team.
- Oversee materials and inventory management
**Qualifications**:
- 3+ years of experience in a similar role
- Strong organizational and communication skills
- Strong ability to multitask
- Comfort working with multiple groups within business
- Proficiency in English and Arabic required
- Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
- Solid understanding of financial management.
- Strong budget development and oversight skills
**Salary**: E£8,000.00 - E£25,000.00 per month
**Education**:
- Bachelor's (preferred)
**Experience**:
- management: 2 years (required)
This advertiser has chosen not to accept applicants from your region.
3
Operations Manager
Trukker
Posted today
Job Viewed
Job Description
TruKKer is Middle East’s 1st and largest on-demand truck aggregator. TruKKer is transforming the fragmented logistics market to make it standardized, transparent and efficient by leveraging the power of technology. We are driving adaptation of technology at the lowest levels of business i.e the drivers. We are the front runners of introducing technology to the transport and logistics space and are abreast with the adoption of the latest technology.
**Details about **Operations Manager** jobs in **Egypt**:
TruKKer is the leading technology platform for the greater Middle East. A pioneer of the region’s ride
- hailing economy, TruKKer is expanding services across its platform to include payments, delivery, and mass transportation.
**Job functions of a **Operations Manager** in **Egypt**:
- Strategic Planning: Develop and implement operational strategies aligned with the organization's goals and objectives. Collaborate with senior management to define operational targets and key performance indicators (KPIs).
- Process Improvement: Analyse existing processes and workflows to identify areas for improvement. Implement measures to streamline operations, enhance efficiency, and reduce costs while maintaining quality standards.
- Resource Management: Oversee the allocation of resources, including personnel, equipment, and materials, to ensure optimal utilization and productivity. Develop staffing plans and schedules to meet operational demands effectively.
- Budget Management: Prepare and manage operational budgets, monitoring expenses and identifying opportunities for cost savings. Ensure compliance with budgetary constraints while maximizing operational performance.
- Quality Assurance: Establish and enforce quality control standards to uphold product or service quality. Implement inspection procedures, quality audits, and corrective actions to address deviations and maintain compliance with regulatory requirements.
- Vendor Relations: Manage relationships with vendors, suppliers, and subcontractors to ensure timely delivery of goods and services. Negotiate contracts, terms, and pricing agreements to optimize value and minimize risks.
- Team Leadership: Lead and mentor a team of operational staff, providing guidance, coaching, and support to foster professional development and maximize performance. Promote a culture of accountability, collaboration, and continuous improvement.
- Risk Management: Identify potential risks and vulnerabilities within the operational environment and develop mitigation strategies to minimize their impact. Implement contingency plans and crisis management protocols to ensure business continuity.
- Performance Monitoring: Establish performance metrics and monitoring systems to track operational performance against targets. Analyse data and key metrics to assess performance trends, identify areas of concern, and make informed decisions.
- Compliance: Ensure compliance with regulatory requirements, industry standards, and internal policies governing operations. Stay abreast of relevant regulations and updates, implementing necessary changes to maintain compliance.
**Requirements for **Operations Manager** jobs in **Egypt**
- Bachelor’s degree in business administration, Operations Management, or a related field. Master's degree preferred.
- 7+experience in operations management or a similar role, with a track record of success in driving operational efficiency and achieving business objectives.
- Strong leadership abilities with excellent communication, interpersonal, and decision-making skills.
- Proficiency in project management methodologies and tools, with the ability to plan, execute, and oversee complex projects.
- Sound financial acumen with experience in budgeting, financial analysis, and cost management.
- In-depth knowledge of quality management principles, process improvement methodologies, and operational best practices.
- Experience in vendor management, contract negotiation, and supplier relationship management.
- Familiarity with regulatory requirements and compliance standards relevant to the industry.
- Analytical mindset with the ability to interpret data, identify trends, and make data-driven decisions.
- Strong problem-solving skills and the ability to thrive in a fast-paced, dynamic environment.
**Details about **Operations Manager** jobs in **Egypt**:
TruKKer is the leading technology platform for the greater Middle East. A pioneer of the region’s ride
- hailing economy, TruKKer is expanding services across its platform to include payments, delivery, and mass transportation.
**Job functions of a **Operations Manager** in **Egypt**:
- Strategic Planning: Develop and implement operational strategies aligned with the organization's goals and objectives. Collaborate with senior management to define operational targets and key performance indicators (KPIs).
- Process Improvement: Analyse existing processes and workflows to identify areas for improvement. Implement measures to streamline operations, enhance efficiency, and reduce costs while maintaining quality standards.
- Resource Management: Oversee the allocation of resources, including personnel, equipment, and materials, to ensure optimal utilization and productivity. Develop staffing plans and schedules to meet operational demands effectively.
- Budget Management: Prepare and manage operational budgets, monitoring expenses and identifying opportunities for cost savings. Ensure compliance with budgetary constraints while maximizing operational performance.
- Quality Assurance: Establish and enforce quality control standards to uphold product or service quality. Implement inspection procedures, quality audits, and corrective actions to address deviations and maintain compliance with regulatory requirements.
- Vendor Relations: Manage relationships with vendors, suppliers, and subcontractors to ensure timely delivery of goods and services. Negotiate contracts, terms, and pricing agreements to optimize value and minimize risks.
- Team Leadership: Lead and mentor a team of operational staff, providing guidance, coaching, and support to foster professional development and maximize performance. Promote a culture of accountability, collaboration, and continuous improvement.
- Risk Management: Identify potential risks and vulnerabilities within the operational environment and develop mitigation strategies to minimize their impact. Implement contingency plans and crisis management protocols to ensure business continuity.
- Performance Monitoring: Establish performance metrics and monitoring systems to track operational performance against targets. Analyse data and key metrics to assess performance trends, identify areas of concern, and make informed decisions.
- Compliance: Ensure compliance with regulatory requirements, industry standards, and internal policies governing operations. Stay abreast of relevant regulations and updates, implementing necessary changes to maintain compliance.
**Requirements for **Operations Manager** jobs in **Egypt**
- Bachelor’s degree in business administration, Operations Management, or a related field. Master's degree preferred.
- 7+experience in operations management or a similar role, with a track record of success in driving operational efficiency and achieving business objectives.
- Strong leadership abilities with excellent communication, interpersonal, and decision-making skills.
- Proficiency in project management methodologies and tools, with the ability to plan, execute, and oversee complex projects.
- Sound financial acumen with experience in budgeting, financial analysis, and cost management.
- In-depth knowledge of quality management principles, process improvement methodologies, and operational best practices.
- Experience in vendor management, contract negotiation, and supplier relationship management.
- Familiarity with regulatory requirements and compliance standards relevant to the industry.
- Analytical mindset with the ability to interpret data, identify trends, and make data-driven decisions.
- Strong problem-solving skills and the ability to thrive in a fast-paced, dynamic environment.
This advertiser has chosen not to accept applicants from your region.
4
Service Operations Manager
Cairo, Al Qahirah
Siemens Gamesa Renewable Energy
Posted today
Job Viewed
Job Description
**It takes the brightest minds to be a technology leader. It takes imagination to create green energy for the generations to come. At Siemens Gamesa we make real what matters, join our global team.**
Siemens Gamesa has a vision for renewable energy: we believe in the power of nature and technology. Help us to be ready to face the energy challenges of tomorrow and make a green footprint - join us in creating a better future for our planet.
We focus on hiring the best people, wherever they may be in the world. We pride ourselves on the flexibility we offer to our employees and are committed to building a workforce that can grow with the company. Siemens Gamesa is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
In our culture of trust, we focus on empowerment, diversity and continuous learning. Valuing our people is what makes us one global team, with our colleagues’ safety at the heart of our organisation.
**How to contribute to our vision**
Are you looking to take your career to the next level by joining a fast growing and innovative company in the energy space? Look no further Siemens Gamesa Renewable Energy is the place for you!
We are looking for **Service Operation Manager **to join our service onshore team who will be responsible for the operations activity locally based to ensure customer satisfaction, processes and organization implementation, p roject profitability insuring a high level of safety, quality and productivity under SGRE standards and the company targets.
This is an opportunity to be a part of a growing team within a dynamic business, delivering innovation to the renewable energy.
**Some of your key tasks will include but not be limited to**:
- Ensure project Health, safety, environment (HSE) and quality management (QM) performance
- Primary/focal point for customer communication & engagement on a project level. The contract representative toward our customers, ensuring satisfaction from Service contract and beyond. providing best quality service and guaranteeing customer and SGRE interests
- Overall accountable for risk/opportunity management, claim and change management in the project
- Overall accountable (incl. Profit/Loss responsibility) to deliver the full project scope from handover from Sales until end of Service contract.
**Project delivery (Commercial)**:
- Escalation of commercial customer and operational issues
- Risk mitigation and dispute resolution
- Monitor technicians' productive hours and subcontractor hours and cost
- Project P&L monitoring and Internal reporting
- Support for Annual Budget Process
- Approves costs and orders (within limits of authority)
- Report on timely manner to management project progress and different KPIs, and planning follow-up
- Lead project preparation according to the SGRE Standard, follow-up handover from construction to Service and be the leader during the execution of Service projects, from governance, management, planning and continuous improvement sides, in order to guarantee maximum performance of the wind farms and cost optimization while ensuring that all project targets are duly achieved and technical issues resolved
**Project delivery (Technical)**:
- Customer interface for first level technical issues.
- Technical KPI management and Escalation and coordination of technical customer and operational issues
- Ensures availability of work instructions/procedures
- Analysis of repetitive faults with the aim of implementing improvement plans
- Lead for Case Management in Service including monitoring and management of cases in the applicable systems such as Salesforce and Advice-to-Site
- Facilitate the resolution of site technical issues by liaising with the regional wind service teams
- Carry out regular site safety checks
- You will be the manager who works closely with all project teams. You will be responsible of developing Operations team spirit and fostering each member’s career, in line with SGRE values and ethics.
**Project delivery ( Manager)**:
- Approval of travel and expense reports
- Plan and approve non productive time
- PMP/ Performance/ FLOW process
- Hire and fire responsibility
- New Starter onboarding
- Plan and approve vacations, permissions and absenteeism of personnel
**What you need to make a difference**
A passion for renewable energy and a sense for the importance to lead the change. We are also looking for
- We are looking for assessed experience in project management, good track records for operational and commercial aspects, ideally within Wind industry
- Technical managing experience or Operational Managing experience
- Engineering degree or equivalent
- 10years’ minimum experience in similar position
- Be structured and result orientated. Team management and teamwork development skills are required
- Customer focused, able to handle his own workload and set the priorities
- English proficiency, Arabic is a p
Siemens Gamesa has a vision for renewable energy: we believe in the power of nature and technology. Help us to be ready to face the energy challenges of tomorrow and make a green footprint - join us in creating a better future for our planet.
We focus on hiring the best people, wherever they may be in the world. We pride ourselves on the flexibility we offer to our employees and are committed to building a workforce that can grow with the company. Siemens Gamesa is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
In our culture of trust, we focus on empowerment, diversity and continuous learning. Valuing our people is what makes us one global team, with our colleagues’ safety at the heart of our organisation.
**How to contribute to our vision**
Are you looking to take your career to the next level by joining a fast growing and innovative company in the energy space? Look no further Siemens Gamesa Renewable Energy is the place for you!
We are looking for **Service Operation Manager **to join our service onshore team who will be responsible for the operations activity locally based to ensure customer satisfaction, processes and organization implementation, p roject profitability insuring a high level of safety, quality and productivity under SGRE standards and the company targets.
This is an opportunity to be a part of a growing team within a dynamic business, delivering innovation to the renewable energy.
**Some of your key tasks will include but not be limited to**:
- Ensure project Health, safety, environment (HSE) and quality management (QM) performance
- Primary/focal point for customer communication & engagement on a project level. The contract representative toward our customers, ensuring satisfaction from Service contract and beyond. providing best quality service and guaranteeing customer and SGRE interests
- Overall accountable for risk/opportunity management, claim and change management in the project
- Overall accountable (incl. Profit/Loss responsibility) to deliver the full project scope from handover from Sales until end of Service contract.
**Project delivery (Commercial)**:
- Escalation of commercial customer and operational issues
- Risk mitigation and dispute resolution
- Monitor technicians' productive hours and subcontractor hours and cost
- Project P&L monitoring and Internal reporting
- Support for Annual Budget Process
- Approves costs and orders (within limits of authority)
- Report on timely manner to management project progress and different KPIs, and planning follow-up
- Lead project preparation according to the SGRE Standard, follow-up handover from construction to Service and be the leader during the execution of Service projects, from governance, management, planning and continuous improvement sides, in order to guarantee maximum performance of the wind farms and cost optimization while ensuring that all project targets are duly achieved and technical issues resolved
**Project delivery (Technical)**:
- Customer interface for first level technical issues.
- Technical KPI management and Escalation and coordination of technical customer and operational issues
- Ensures availability of work instructions/procedures
- Analysis of repetitive faults with the aim of implementing improvement plans
- Lead for Case Management in Service including monitoring and management of cases in the applicable systems such as Salesforce and Advice-to-Site
- Facilitate the resolution of site technical issues by liaising with the regional wind service teams
- Carry out regular site safety checks
- You will be the manager who works closely with all project teams. You will be responsible of developing Operations team spirit and fostering each member’s career, in line with SGRE values and ethics.
**Project delivery ( Manager)**:
- Approval of travel and expense reports
- Plan and approve non productive time
- PMP/ Performance/ FLOW process
- Hire and fire responsibility
- New Starter onboarding
- Plan and approve vacations, permissions and absenteeism of personnel
**What you need to make a difference**
A passion for renewable energy and a sense for the importance to lead the change. We are also looking for
- We are looking for assessed experience in project management, good track records for operational and commercial aspects, ideally within Wind industry
- Technical managing experience or Operational Managing experience
- Engineering degree or equivalent
- 10years’ minimum experience in similar position
- Be structured and result orientated. Team management and teamwork development skills are required
- Customer focused, able to handle his own workload and set the priorities
- English proficiency, Arabic is a p
This advertiser has chosen not to accept applicants from your region.
5
Senior Operations Manager
DiDi Global
Posted today
Job Viewed
Job Description
Company Overview:
DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.
DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.
Team Overview:
You will be leading the business working alongside others in the regional management team as well as the fellow Operations teams. Together you will build, run and grow DiDi's business in Middle East. Be prepared for a hectic, fast paced and challenging environment. Never a dull moment.
This Senior Operations Manager role is a rare opportunity to drive growth in one of the fastest growing regions in DiDi. This Operations leader role calls for an exceptional combination of analytical skills and strategic abilities to drive delivery of key business goals.
Role Responsibilities:
**Operations**
- Be involved day to day in all key perspectives of DiDi Middle East operations, driving the day-to-day operations forward with continued growth and coaching a group of junior Operations team members.
- Stay hands-on and drive excellence through problem-solving and leadership.
- Develop trust and deep relationships with the rest of the operations and business teams.
**Strategy**
- Monitor business performance and generate actionable insights to move the team to perform better.
- Perform deep analysis of priority metrics and be able to connect the dots and improve the business accordingly.
- Support in developing a mid and long-term strategy for the business.
- Give key guidance to market research/competitor analysis.
Role Qualifications:
- Seniority of 8+ years of business experience in total, ideally working for operations roles in tech, consulting firms, investment banking, private equity, or startups in business/project / finance roles.
- Be eager to make history in the Middle East Startup Scene, change the Mobility Industry in our country, and develop your career.
- Exceptional problem-solving and analytical, written, and communication skills.
- Deep insights into industry structure, business model, and unit economics.
- Proactive, hands-on, and entrepreneurial attitude.
- Ability to work with and influence indirectly multiple stakeholders.
- Navigate easily with multiple functions and also internationally.
- English fluency (oral and written) is mandatory: the position requires daily interaction with international stakeholders living in the Middle East and abroad.
- Advanced knowledge of MS Excel. SQL knowledge is a plus, but a willingness to learn is a must.
- Relevant experience in a fast-paced business environment is a plus.
EEO Statement:
**You'll love working at DiDi because**
- We create customer value - We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
- We are data-driven - We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
- We believe in Win-win Collaboration - Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
- We believe in integrity - Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
- We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
- We believe in Diversity and Inclusion - Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.
**We are committed to building inclusive and diverse teams.**
We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.
DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.
DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.
Team Overview:
You will be leading the business working alongside others in the regional management team as well as the fellow Operations teams. Together you will build, run and grow DiDi's business in Middle East. Be prepared for a hectic, fast paced and challenging environment. Never a dull moment.
This Senior Operations Manager role is a rare opportunity to drive growth in one of the fastest growing regions in DiDi. This Operations leader role calls for an exceptional combination of analytical skills and strategic abilities to drive delivery of key business goals.
Role Responsibilities:
**Operations**
- Be involved day to day in all key perspectives of DiDi Middle East operations, driving the day-to-day operations forward with continued growth and coaching a group of junior Operations team members.
- Stay hands-on and drive excellence through problem-solving and leadership.
- Develop trust and deep relationships with the rest of the operations and business teams.
**Strategy**
- Monitor business performance and generate actionable insights to move the team to perform better.
- Perform deep analysis of priority metrics and be able to connect the dots and improve the business accordingly.
- Support in developing a mid and long-term strategy for the business.
- Give key guidance to market research/competitor analysis.
Role Qualifications:
- Seniority of 8+ years of business experience in total, ideally working for operations roles in tech, consulting firms, investment banking, private equity, or startups in business/project / finance roles.
- Be eager to make history in the Middle East Startup Scene, change the Mobility Industry in our country, and develop your career.
- Exceptional problem-solving and analytical, written, and communication skills.
- Deep insights into industry structure, business model, and unit economics.
- Proactive, hands-on, and entrepreneurial attitude.
- Ability to work with and influence indirectly multiple stakeholders.
- Navigate easily with multiple functions and also internationally.
- English fluency (oral and written) is mandatory: the position requires daily interaction with international stakeholders living in the Middle East and abroad.
- Advanced knowledge of MS Excel. SQL knowledge is a plus, but a willingness to learn is a must.
- Relevant experience in a fast-paced business environment is a plus.
EEO Statement:
**You'll love working at DiDi because**
- We create customer value - We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
- We are data-driven - We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
- We believe in Win-win Collaboration - Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
- We believe in integrity - Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
- We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
- We believe in Diversity and Inclusion - Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.
**We are committed to building inclusive and diverse teams.**
We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.
This advertiser has chosen not to accept applicants from your region.
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6
Senior Sales Operations Manager
TTEC
Posted 2 days ago
Job Viewed
Job Description
Senior Sales Manager, Cairo
Bringing smiles is what we do at TTEC. for you and the customer. You will be the Senior Sales Manager working in our Cairo site, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.
Reporting to the EMEA Sales Operations Director you will be responsible for leading a large team of inbound and outbound sales agents and developing and implementing successful sales strategies.
What you'll do as a Leader:
- Lead a sales team through coaching, mentoring & motivating, using proven sales and leadership skills. Develop key Performance Metrics and dashboards that help the sales team and operations focus on performance drivers.
- Possess strong understanding of Outbound, Inbound and Account management sales motions and working to drive and generate net new revenue.
- Drive the highest level of performance from the Sales teams and at the same time be a role model & instill TTEC and client values.
- Understand the importance of building lasting customer relations and how to identify and drive upselling and cross-selling sales opportunities.
- Develop sales strategies to continue meeting sales goals, while reducing overall customer cancellations and generating revenue.
- Build knowledge on client products and services - features, benefits and impact on Digital media/cloud based customers.
- Work with Marketing, Sales Operation, Business units, Corporate Retention teams to source sales or retention campaigns, marketing leads and execute.
- Analyze business goals, customer & agent data & daily reports to find areas of continuous improvement.
What you'll do as Senior Sales Manager:
- Manage Sales pipeline and regular forecasting to meet assigned goals.
- Prepare GBD Sales performance reports by collecting, analysing, and summarizing sales, data and trends.
- Develop and continuously improve lead qualification using established criteria and standards.
- Produce and implement action-oriented plans when sales goals or SLAs do not meet expectations.
- Implement and review policies, business metrics, productivity and operating structure to consistently grow the sales results.
- Provide weekly reporting on Volume, conversion, queue and product level details, and sales opportunities. In addition to revenue and pipeline measurement, each manager will track daily, weekly and monthly activity & productivity metrics on their teams to ensure the team is spending their time on the highest value add actions at all times.
What you need to succeed:
- Native or fluent in spoken and written English
- Demonstrated success in sales ideally in a BPO company or similar, with a proven ability to define, refine and implement successful sales processes, procedures and policies that drive results and the bottom line.
- 5 year success with managing a BPO brick and mortar team as well as drive success in a virtual/work from home environment.
- Demonstrated ability to be a quick learner with the ability to adapt on a daily basis
- Showcase a proven track record in motivating and leading a team to build skills on new cloud based, digital media solutions
- Ability to compile sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations that are digestible for the entire company
- Willingness to work across shifts where needed.
- Advanced knowledge of Sales Operations, Technology used in Digital sales
- Strong leadership driving Sales, Customer Success and Subscription management.
- Proven ability to effectively manage people effectively, hire and train, coach new sales team members.
- Proven ability to develop, communicate and present to upper management on new ideas, proposals and feedback to move the business forward.
What You Can Expect
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- Ask us about our paid time off (PTO) and wellness and healthcare benefits
- And yes. a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
Visit for more information.
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
#LI-SB1
**Title:** _Senior Sales Operations Manager_
**Location:** _EG-Cairo-Cairo_
**Requisition ID:** _04493_
**Other Locations:** _Egypt_
Bringing smiles is what we do at TTEC. for you and the customer. You will be the Senior Sales Manager working in our Cairo site, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.
Reporting to the EMEA Sales Operations Director you will be responsible for leading a large team of inbound and outbound sales agents and developing and implementing successful sales strategies.
What you'll do as a Leader:
- Lead a sales team through coaching, mentoring & motivating, using proven sales and leadership skills. Develop key Performance Metrics and dashboards that help the sales team and operations focus on performance drivers.
- Possess strong understanding of Outbound, Inbound and Account management sales motions and working to drive and generate net new revenue.
- Drive the highest level of performance from the Sales teams and at the same time be a role model & instill TTEC and client values.
- Understand the importance of building lasting customer relations and how to identify and drive upselling and cross-selling sales opportunities.
- Develop sales strategies to continue meeting sales goals, while reducing overall customer cancellations and generating revenue.
- Build knowledge on client products and services - features, benefits and impact on Digital media/cloud based customers.
- Work with Marketing, Sales Operation, Business units, Corporate Retention teams to source sales or retention campaigns, marketing leads and execute.
- Analyze business goals, customer & agent data & daily reports to find areas of continuous improvement.
What you'll do as Senior Sales Manager:
- Manage Sales pipeline and regular forecasting to meet assigned goals.
- Prepare GBD Sales performance reports by collecting, analysing, and summarizing sales, data and trends.
- Develop and continuously improve lead qualification using established criteria and standards.
- Produce and implement action-oriented plans when sales goals or SLAs do not meet expectations.
- Implement and review policies, business metrics, productivity and operating structure to consistently grow the sales results.
- Provide weekly reporting on Volume, conversion, queue and product level details, and sales opportunities. In addition to revenue and pipeline measurement, each manager will track daily, weekly and monthly activity & productivity metrics on their teams to ensure the team is spending their time on the highest value add actions at all times.
What you need to succeed:
- Native or fluent in spoken and written English
- Demonstrated success in sales ideally in a BPO company or similar, with a proven ability to define, refine and implement successful sales processes, procedures and policies that drive results and the bottom line.
- 5 year success with managing a BPO brick and mortar team as well as drive success in a virtual/work from home environment.
- Demonstrated ability to be a quick learner with the ability to adapt on a daily basis
- Showcase a proven track record in motivating and leading a team to build skills on new cloud based, digital media solutions
- Ability to compile sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations that are digestible for the entire company
- Willingness to work across shifts where needed.
- Advanced knowledge of Sales Operations, Technology used in Digital sales
- Strong leadership driving Sales, Customer Success and Subscription management.
- Proven ability to effectively manage people effectively, hire and train, coach new sales team members.
- Proven ability to develop, communicate and present to upper management on new ideas, proposals and feedback to move the business forward.
What You Can Expect
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- Ask us about our paid time off (PTO) and wellness and healthcare benefits
- And yes. a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
Visit for more information.
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
#LI-SB1
**Title:** _Senior Sales Operations Manager_
**Location:** _EG-Cairo-Cairo_
**Requisition ID:** _04493_
**Other Locations:** _Egypt_
This advertiser has chosen not to accept applicants from your region.
7
Value Stream Operations Manager
GE Vernova
Posted 28 days ago
Job Viewed
Job Description
**About GE Vernova:**
GE Vernova is a planned, purpose-built global energy company that includes Power, Wind, and Electrification businesses and is supported by its accelerator businesses of Advanced Research, Consulting Services, and Financial Services. Building on over 130 years of experience tackling the world's challenges, GE Vernova is uniquely positioned to help lead the energy transition by continuing to electrify the world while simultaneously working to decarbonize it. GE Vernova helps customers power economies and deliver electricity that is vital to health, safety, security, and improved quality of life. GE Vernova is headquartered in Cambridge, Massachusetts, U.S., with more than 80,000 employees across 100+ countries around the world.
GE Vernova's Gas Power business engineers advanced, efficient natural gas-powered technologies and services, along with decarbonization solutions that aim to help electrify a lower carbon future. As part of the Gas Power One Field Services team, FieldCore installs, maintains, and upgrades power generation equipment, enabling operators of the world's energy infrastructure to provide more reliable and affordable energy.
**Job Summary:**
The Value Stream Operations Manager I develops fully resourced project schedules related to complex rotating equipment maintenance outages in the Industrial, Oil and Gas, and Utility industries across the globe. Uses comprehensive understanding of Primavera software functionality and accounting, financial terms, and general project management methodologies. Assists Project Controls COE with process improvements and systems alignment.
The Value Stream Operations Manager I works with the Value Streams to develop and maintain outage standards for the technology and partner with global teams to execute in accordance with the standards. Analyzes and tracks global performance to identify fleet trends and productivity opportunities.
**Essential Duties & Responsibilities:**
+ Produce and Maintain standards for the technology
+ Develop base project schedule templates in accordance with cross-functional team's input
+ Update KPI Bowler on monthly basis
+ Participate in Kaizen events to build and update technology standards
+ Prepare and develop resource loaded project schedules in line with job cost estimate standards
+ Maintains Primavera activity codes, calendars, and resources
+ Work across teams to develop metrics, contextual analysis, and reports to a variety of internal and external stakeholders
+ Analyze lessons learned and recommend process improvements and template updates to drive future behaviors and methodologies
+ Coordinate best project control practices in accordance with established standards and procedures
+ Travel to outage sites and regional offices as required to support specific project control needs
+ Travel may be required
+ You may be assigned other duties to help proactively drive our FieldCore vision and align with our organization's core values.
**Required Qualifications & Experience** :
+ Bachelor's degree with three years' field experience in a Project Controls capacity
+ 5+ years applicable experience and demonstrated success/knowledge
+ 2+ years of specialized/industry experience
+ Advanced level working knowledge of Primavera (project management software) and Microsoft Excel
+ English proficiency required
+ Excellent customer facing and communication skills
**Desired Characteristics:**
+ Knowledge about Gas Turbine operations
+ Open mindset and enthusiasm to work in multi-cultural and global role
+ Familiarity of dynamic project environments
+ Possess high level organizational ability, proven leadership, and decision-making capabilities
+ Experience in troubleshooting and problem solving
_FieldCore is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex, national origin, age, veteran status, status as a qualified individual with a disability, marital status, pregnancy, sexual orientation, ancestry, genetic information, gender identity, or any other characteristic protected by law_ _._
GE Vernova is a planned, purpose-built global energy company that includes Power, Wind, and Electrification businesses and is supported by its accelerator businesses of Advanced Research, Consulting Services, and Financial Services. Building on over 130 years of experience tackling the world's challenges, GE Vernova is uniquely positioned to help lead the energy transition by continuing to electrify the world while simultaneously working to decarbonize it. GE Vernova helps customers power economies and deliver electricity that is vital to health, safety, security, and improved quality of life. GE Vernova is headquartered in Cambridge, Massachusetts, U.S., with more than 80,000 employees across 100+ countries around the world.
GE Vernova's Gas Power business engineers advanced, efficient natural gas-powered technologies and services, along with decarbonization solutions that aim to help electrify a lower carbon future. As part of the Gas Power One Field Services team, FieldCore installs, maintains, and upgrades power generation equipment, enabling operators of the world's energy infrastructure to provide more reliable and affordable energy.
**Job Summary:**
The Value Stream Operations Manager I develops fully resourced project schedules related to complex rotating equipment maintenance outages in the Industrial, Oil and Gas, and Utility industries across the globe. Uses comprehensive understanding of Primavera software functionality and accounting, financial terms, and general project management methodologies. Assists Project Controls COE with process improvements and systems alignment.
The Value Stream Operations Manager I works with the Value Streams to develop and maintain outage standards for the technology and partner with global teams to execute in accordance with the standards. Analyzes and tracks global performance to identify fleet trends and productivity opportunities.
**Essential Duties & Responsibilities:**
+ Produce and Maintain standards for the technology
+ Develop base project schedule templates in accordance with cross-functional team's input
+ Update KPI Bowler on monthly basis
+ Participate in Kaizen events to build and update technology standards
+ Prepare and develop resource loaded project schedules in line with job cost estimate standards
+ Maintains Primavera activity codes, calendars, and resources
+ Work across teams to develop metrics, contextual analysis, and reports to a variety of internal and external stakeholders
+ Analyze lessons learned and recommend process improvements and template updates to drive future behaviors and methodologies
+ Coordinate best project control practices in accordance with established standards and procedures
+ Travel to outage sites and regional offices as required to support specific project control needs
+ Travel may be required
+ You may be assigned other duties to help proactively drive our FieldCore vision and align with our organization's core values.
**Required Qualifications & Experience** :
+ Bachelor's degree with three years' field experience in a Project Controls capacity
+ 5+ years applicable experience and demonstrated success/knowledge
+ 2+ years of specialized/industry experience
+ Advanced level working knowledge of Primavera (project management software) and Microsoft Excel
+ English proficiency required
+ Excellent customer facing and communication skills
**Desired Characteristics:**
+ Knowledge about Gas Turbine operations
+ Open mindset and enthusiasm to work in multi-cultural and global role
+ Familiarity of dynamic project environments
+ Possess high level organizational ability, proven leadership, and decision-making capabilities
+ Experience in troubleshooting and problem solving
_FieldCore is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex, national origin, age, veteran status, status as a qualified individual with a disability, marital status, pregnancy, sexual orientation, ancestry, genetic information, gender identity, or any other characteristic protected by law_ _._
This advertiser has chosen not to accept applicants from your region.
8
Health Operations Manager - P4
cinfo
Posted today
Job Viewed
Job Description
COMPANY PRESENTATION
WHO began when our Constitution came into force on 7 April 1948 - a date we now celebrate every year as World Health Day. We are now more than 7000 people from more than 150 countries working in 150 country offices, in 6 regional offices and at our headquarters in Geneva.
- Our primary role is to direct and coordinate international health within the United Nations system and our main areas of work are health systems; health through the life-course; noncommunicable and communicable diseases; preparedness, surveillance and response; and corporate services.
- We support countries as they coordinate the efforts of governments and partners - including bi
- and multilaterals, funds and foundations, civil society organizations and the private sector.
- Working together, we attain health objectives by supporting national health policies and strategies.
- WHO works worldwide to promote health, keep the world safe, and serve the vulnerable.
- Our goal is to ensure that a billion more people have universal health coverage, to protect a billion more people from health emergencies, and provide a further billion people with better health and well-being.
Find in-depth information on careers with WHO and related cinfo's support on cinfo.ch:
**OBJECTIVES OF THE PROGRAMME**
- The mission of WHO's Health Emergencies Programme (The Programme) is to help countries, and to coordinator international action, to prevent, prepare for, detect, rapidly respond to, and recover from outbreaks and emergencies
**DESCRIPTION OF DUTIES**
- During deployment, the duty station may change, and duties may be modified, based upon the technical needs of the Programme. Depending on the level and complexity of the incident, the incumbent might be performing all or some of the following duties:
- Manage the team, guide, and ensure implementation of the response plan. Set standards and norms, develop and disseminate technical guidance and validate training, resource mobilization and communication materials.
- Under the guidance of the Incident Manager, manage the coverage of all health operations in support to the MOH, work with partners and facilitate the implementation of WHO's most effective prevention, control and response measures.
Health resources availability and populations needs:
- 1. In close collaboration with the Health Cluster and the Health Information Management teams, oversee the implementation of in-depth health sector assessments using harmonized tools, and agreed needs analysis methodology.
- 2. Actively participate in the Health Cluster needs assessments, including Multi Cluster/Sector Initial Rapid Assessments and Humanitarian Needs Overviews.
- Communicable diseases:
- 1. Ensure the planning and implementation of communicable diseases programmes addressing the risk of outbreak and/or health emergency, co-develop action plans for interventions in high-risks groups and recommend measures for special attention.
- 2. Monitor the early prevention, detection, verification, assessment and investigation of any risks of outbreaks and the dissemination of data related to the occurrence of outbreaks.
- 3. Manage the rapid response teams responsible for the rapid investigation of alerts, field risk assessments and early response.
- 4. Support the information systems on communicable diseases and the monitoring of progress towards universal health coverage (UHC) facilitating integration with the national health information systems.
- 5. Conduct the periodic reporting and treatment of communicable diseases.
- 6. Ensure that the messages are technically sound and socio-culturally appropriate to induce, engage and empower stakeholders in the prevention, mitigation, and control of risks Health service delivery.
- 7. Assist the national authorities in undertaking vulnerability assessments combining data from the health sector and the social determinants of health, to prioritize interventions according to the severity of needs in the different areas affected by emergencies.
- 8. Support national authorities and partners on equipping the health facilities with the necessary infrastructure, equipment, drugs, public health laboratories and blood safety, and medical supplies to address the existing and foreseen risks and to prevent the dissemination of infectious diseases within the facilities.
10. Support capacity-building and training of local staff on best preventive, diagnostic, control and curative knowledge, practices and standards. Prevention and control measures.
- 11. Make recommendations and give guidance on relevant courses of actions to be taken in affected as well as non-affected areas/countries in order to prevent and/or control cause of excess morbidity and mortality.
- 12. Provide technical assistance on vaccination, enhanced surveillance, vector control, infection control (including personal protection), enhanced sanitation and hygiene, increased provision of water and/or nutrients, prepositioning of drugs
WHO began when our Constitution came into force on 7 April 1948 - a date we now celebrate every year as World Health Day. We are now more than 7000 people from more than 150 countries working in 150 country offices, in 6 regional offices and at our headquarters in Geneva.
- Our primary role is to direct and coordinate international health within the United Nations system and our main areas of work are health systems; health through the life-course; noncommunicable and communicable diseases; preparedness, surveillance and response; and corporate services.
- We support countries as they coordinate the efforts of governments and partners - including bi
- and multilaterals, funds and foundations, civil society organizations and the private sector.
- Working together, we attain health objectives by supporting national health policies and strategies.
- WHO works worldwide to promote health, keep the world safe, and serve the vulnerable.
- Our goal is to ensure that a billion more people have universal health coverage, to protect a billion more people from health emergencies, and provide a further billion people with better health and well-being.
Find in-depth information on careers with WHO and related cinfo's support on cinfo.ch:
**OBJECTIVES OF THE PROGRAMME**
- The mission of WHO's Health Emergencies Programme (The Programme) is to help countries, and to coordinator international action, to prevent, prepare for, detect, rapidly respond to, and recover from outbreaks and emergencies
**DESCRIPTION OF DUTIES**
- During deployment, the duty station may change, and duties may be modified, based upon the technical needs of the Programme. Depending on the level and complexity of the incident, the incumbent might be performing all or some of the following duties:
- Manage the team, guide, and ensure implementation of the response plan. Set standards and norms, develop and disseminate technical guidance and validate training, resource mobilization and communication materials.
- Under the guidance of the Incident Manager, manage the coverage of all health operations in support to the MOH, work with partners and facilitate the implementation of WHO's most effective prevention, control and response measures.
Health resources availability and populations needs:
- 1. In close collaboration with the Health Cluster and the Health Information Management teams, oversee the implementation of in-depth health sector assessments using harmonized tools, and agreed needs analysis methodology.
- 2. Actively participate in the Health Cluster needs assessments, including Multi Cluster/Sector Initial Rapid Assessments and Humanitarian Needs Overviews.
- Communicable diseases:
- 1. Ensure the planning and implementation of communicable diseases programmes addressing the risk of outbreak and/or health emergency, co-develop action plans for interventions in high-risks groups and recommend measures for special attention.
- 2. Monitor the early prevention, detection, verification, assessment and investigation of any risks of outbreaks and the dissemination of data related to the occurrence of outbreaks.
- 3. Manage the rapid response teams responsible for the rapid investigation of alerts, field risk assessments and early response.
- 4. Support the information systems on communicable diseases and the monitoring of progress towards universal health coverage (UHC) facilitating integration with the national health information systems.
- 5. Conduct the periodic reporting and treatment of communicable diseases.
- 6. Ensure that the messages are technically sound and socio-culturally appropriate to induce, engage and empower stakeholders in the prevention, mitigation, and control of risks Health service delivery.
- 7. Assist the national authorities in undertaking vulnerability assessments combining data from the health sector and the social determinants of health, to prioritize interventions according to the severity of needs in the different areas affected by emergencies.
- 8. Support national authorities and partners on equipping the health facilities with the necessary infrastructure, equipment, drugs, public health laboratories and blood safety, and medical supplies to address the existing and foreseen risks and to prevent the dissemination of infectious diseases within the facilities.
10. Support capacity-building and training of local staff on best preventive, diagnostic, control and curative knowledge, practices and standards. Prevention and control measures.
- 11. Make recommendations and give guidance on relevant courses of actions to be taken in affected as well as non-affected areas/countries in order to prevent and/or control cause of excess morbidity and mortality.
- 12. Provide technical assistance on vaccination, enhanced surveillance, vector control, infection control (including personal protection), enhanced sanitation and hygiene, increased provision of water and/or nutrients, prepositioning of drugs
This advertiser has chosen not to accept applicants from your region.
9