468 Engineer jobs in Egypt

**Duties and Responsibilities**
- Develops mechanical engineering activities in the field to ensure the correct erection of mechanical components to meet the contract requirements during installation, testing and commissioning and start-up
- Provides technical support to the Mechanical Erection Lead and Site Construction Supervision team on issues related to mechanical engineering
- Coordinates effectively with other erection engineering disciplines
- Oversees the entire Technical Installation documentation review process within the mechanical engineering discipline
- Participates in internal and external meetings on issues related to mechnical engineering
- Ensures that review of the technical documentation provided by the mechanical engineering team is correct and according to applicable Codes and Standards
- Provides complete support to the client in preservation of Components in all activities at Site
- Communicates urgent/unresolved issues to the Mechanical Erection Lead
- Reports progress of performed activities to the Mechanical Erection Lead
- Participates in safety and hazard assessments for mechanical processes and systems

**Experience and Qualifications**
- Bachelor’s degree in Mechanical Engineering or equivalent;
- 7+ years of experience in mechanical engineering on NPP construction projects. Nuclear experience is required.

**Special Job Requirements**
- Ability to communicate, influence and persuade;
- Strong written and verbal communication skills in English are essential, understanding of Russian and/or Arabic is a plus;
- Ability to work effectively in a multicultural team.

Additional Information
- Requisition ID: CAI0089
- Organization: MENA

**Overview**
**Who We Are: **
Ever wonder who brings the entertainment to your flights? Panasonic Avionics Corporation is #1 in the industry for delivering inflight products such as movies, games, WiFi, and now Bluetooth headphone connectivity!  
How exciting would it be to be a part of the innovation that goes into creating technology that delights millions of people in an industry that's here to stay! With our company's history spanning over 40 years, you will have stability, career growth opportunities, and will work with the brightest minds in the industry. And we are committed to a diverse and inclusive culture that will help our organization thrive! We seek diversity in many areas such as background, culture, gender, ways of thinking, skills and more. 
If you want to learn more about us visit us at ( . And for a full listing of open job opportunities go to (   
**Responsibilities**
**The Position:**
The Customer Support Field Engineer (CSFE) will be engaged through an Employer of Record and will provide services to Panasonic Avionics.
Serving as the on-site liaison between Panasonic and Airline Customers/OEMs, the CSFE will be responsible for ensuring customer satisfaction and the optimal performance of all Panasonic equipment.
Key responsibilities include providing service, technical guidance, support, and training to airline customers to help meet product performance and reliability targets. The CSFE will also represent Panasonic Field Engineering in resolving technical issues in collaboration with both Panasonic and customer engineering teams. Additionally, the CSFE will serve as a mentor and technical resource to junior Field Engineers.
+ Service, Support, Training and Troubleshooting
+ Provide technical guidance, formal training, and field assistance to other Panasonic personnel and airline customers in troubleshooting and resolving system hardware, network, and software issues. Provides accurate, detailed, and timely responses to problems and queries.
+ Provide troubleshooting assistance and support for new equipment installations, enhancements, or modifications for hardware, wiring, and software integration and issue resolution. Work closely with engineering departments to ensure timely and accurate corrective action is achieved.
+ Review mechanical, electrical, and software installation documentation to verify that all specifications are met.
+ Work with the training department to conduct operational, line, and maintenance training for airline customers.
+ Checks the reliability of data. Monitors trends and analyzes data to identify systemic problems.
+ Maintain a detailed working knowledge of aircraft avionics systems that interface with Panasonic equipment.
+ Participate in resolving system operation, maintenance or reliability issues by conducting investigations, collecting data to identify the scope of problems, and participating in the recovery plan as required with other departments. Monitor failure trends and possible quality or reliability problems.
+ Provide field inputs to other Panasonic departments, (i.e. Product Support Engineering, Field Engineering Offices, Repair Center, Training, and Program Management) concerning technical product issues, installation or documentation-related problems. Collect data required by Support Engineering to evaluate problem areas within the system software.
+ Provide a consistent communication path to engineering for problem resolution. Establish a strong inter-departmental Engineering interface and support.
+ Monitors and coordinates engineering solutions and implementation of fixes/solutions.
+ Assists in aircraft delivery and support during flight tests and customer flight acceptance.
+ Liaison to Airline/OEMs
+ Work closely with the customer's technical departments in providing timely and accurate data, reports, and feedback.
+ Maintain in-depth knowledge of Panasonic products and installations, including system software and associated equipment. Remain current by continually obtaining new data and specifications, and interfacing often with the groups developing new products and software.
+ Respond to all airline queries related to the operation & maintenance (non-PTS customers) of Panasonic systems.
+ Provide regular, accurate, and detailed technical reports to management and/or appropriate departments on all activities, observed field problems, and customer issues. Provide clear and concise written and verbal communication and often require participation or leadership in continuing problem investigations.
+ Manage the relationship between Panasonic and the assigned customers to ensure satisfaction and long-term business relationships.
**Qualifications**
+ Bachelor's Degree/equivalent educational qualification in Computer Science, Information Technology, Electronics, Engineering or related degree is preferred. 9 years of experience may be considered in lieu of degree.
+ Typically requires 5-7 years of experience as Field Engineer or Product Engineer, specializing in electronics/avionics systems, software or broadcast technology.
+ Extensive knowledge of Linux, Unix, Windows and VxWorks (or embedded operating systems).
+ Extensive knowledge of TCP/IP networks and troubleshooting methods.
+ Thorough understanding of wiring schematics, diagrams and other engineering/aircraft documentation.
+ Effective interpersonal, organizational, and problem-solving skills.
+ MySQL database experience a plus.
+ Proficient in the utilization of MS office suite and Oracle.
+ Must understand aircraft systems that interface with PAC equipment.
+ Understands Recommended Spare requirements and coordinates the delivery of spare equipment for airline customers. Review RSPLS for Marketing Business Proposals.
+ Familiar with FAA, CAA, and ATA requirements for avionics equipment.
+ Ability to write and converse effectively with peers from Panasonic, Airline customers and other vendors on a technical level.
+ Must be able to represent Panasonic interests to non-technical people in meetings and various reports.
+ Capable of identifying complex engineering problems in software and hardware and then working with the appropriate Panasonic department to produce an effective resolution, (i.e. problems can be fundamental design issues with the software, power, and electronic components or they can be aircraft environment or systems related).
+ Advanced level engineering product knowledge in avionics and related software areas.
+ Uses skills as a seasoned, experienced professional with a full understanding of industry practices and company policies and procedures.
+ Resolves a wide range of issues in imaginative in creative ways.
+ Works on problems of diverse to complex scope where analysis of data requires evaluation of identifiable factors.
+ Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
+ Ability to multitask and apply priority to projects with adaptability and urgency while meeting timelines.
+ Ability to present Panasonic interests to non-technical people in meetings and various reports.
+ Normally receives little instruction on day-to-day work and general instructions on new assignments.
+ Must hold a valid driver's license and be able to meet the requirements of the airport authority for access and vehicle operation on their premises.
+ Ability to pass extensive security and background checks.
+ Willing to work weekends and beyond normal business hours as required. Ability to work all shift hours and weekends. Ability to travel up to 50%, both domestic and international, often on short notice.
+ Ability to climb and work from a ladder or platform, and endure sitting, standing, bending, or twisting for extended periods.
+ Ability to lift up to 50 pounds, and operate in confined spaces for extended periods.
**Our Principles:**
Contribution to Society | Fairness & Honesty | Cooperation & Team Spirit | Untiring Effort for Improvement | Courtesy & Humility | Adaptability | Gratitude 
**What We Offer:**  
At Panasonic Avionics Corporation we realize the most important aspects in leading our industry are the bright minds behind everything we do.
2025-42948

Amentum is actively seeking a Combat Systems Field Engineer for International Fleet Support of the TACTICOS Combat Management System under the Naval Sea Systems Command (NAVSEA) PMS 326 Follow-On Technical Support (FOTS) contract. **The work location will be at the Egyptian Naval Base in the port of Alexandria, Egypt.** This position includes a competitive benefits package.
**Essential responsibilities and daily duties include:**
+ Provide hands-on subject matter expertise for all combat systems elements associated with the Egyptian Navy vessels, including remote surveillance sensors (radar, electronic surveillance, and infrared), multi-role radar, Identification Friend or Foe (IFF), datalink management systems, and Electronic Surveillance Measures (ESM).
+ Collaborate with the Amentum In-Country Team, Combat Systems Port Engineer, and the Egyptian Navy to provide timely and efficient technical support for the vessels.
+ Collaborate with the shipyard planning office and the designated electronics planner to facilitate workload planning activities.
+ Serve as a technical advisor and consultant for Combat Management System planning and workload execution support efforts.
+ Participate as a member of the Amentum Technical Assistance Team (TAT) in close coordination with the TAT Manager.
+ Provide hands-on skills to support analytical troubleshooting and repair of combat system elements by the Amentum TAT.
+ Provide timely and comprehensive inputs for the Monthly Status Report.
**Minimum Requirements**
+ High School diploma or equivalent.
+ 6 years of technical experience with the TACTICOS Combat Management System or related weapons and sensor systems, such as LCS 2 Integrated Combat Management System (ICMS) or similar systems (Aegis Combat System, etc.)
+ Ability to communicate verbally and in writing. Must be proficient in English.
+ Ability to work independently and in a team environment.
+ Ability to obtain a Country Clearance and Base Pass authorization.
+ Ability to possess a current passport at least two years before expiration after arrival in Egypt.
+ Ability to travel CONUS and OCONUS.
**Preferred Qualifications**
+ 5 years of technical experience with specific weapons, sensors, and countermeasure systems used on Fast Missile Craft (FMC) vessels.
+ Working experience with weapons systems include the MK 75 Oto Melara 76mm Super Rapid Gun, MK 31 Rolling Airframe Missile (RAM), MK 49 Guided Missile Launching System (GMLS), Harpoon Block II, and MK 15 Phalanx Block 1B.
+ Working experience with sensor systems include the Thales MRR-3D NG multi-role radar, Thales Scout maritime surveillance radar, and Thales Sting-EO fire control radar.
+ Working experience with countermeasure systems include the Argon ST WBR-2000 Electronics Support Measures/Electronic Countermeasures (ESM/ECM) suite, and MK32 chaff/IR launchers.
+ Experience working in an Arab country for long periods.
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters ( .

This role has very diverse responsibilities. The team members are Linux and cloud solutions architects for our customers, designing private and public cloud solutions fitting their workload needs. They are the cloud consultants who work hands-on with the technologies by deploying, testing and handing over the solution to our support or managed services team at the end of a project. They are also software engineers who use Python to develop Kubernetes operators and Linux open source infrastructure-as-code.

The people who love this role are developers who like to solve customer problems through architecture, presentations and training.

What you'll do:

- Work in Python to design and deliver open source code
- Architect cloud infrastructure solutions like OpenStack, Kubernetes, Ceph, Hadoop and Spark either On-Premises or in Public Cloud (AWS, Azure, Google Cloud)
- Coach and develop your colleagues where you have insights
- Grow a healthy, collaborative engineering culture in line with the company values
- Work from the comfort of your home
- Global travel up to 25% of time for internal and external events

Who you are:

- University degree in Computer Science or related software engineering expertise
- You have sound knowledge of cloud computing concepts & technologies, such as Kubernetes, Openstack, AWS, GCP, Azure, Ceph, etc.
- You have practical knowledge of Linux and networking
- You have Intermediate to Advanced level of Python programming skills
- You are a dynamic person who loves to jump in new projects and interact with people
- You have a demonstrated drive for continual learning
- Excellent communication and presentation skills (English)
- You have great organisational skills and follow-up reliably on commitments
- You speak a second language - French, German, Italian, Arabic or Spanish

What you'll learn
- OpenStack and Kubernetes infrastructure
- Linux Ubuntu and networking knowledge
- Work directly with customers in a range of different businesses
- Real-life and hands-on exposure to a wide range of emerging technologies and tools

We offer:

- Learning and development tuition reimbursement
- 18 weeks parental leave (USA)
- Diversity Resource Groups
- Work from home
- Competitive salary
- Recognition rewards
- Annual leave
- Priority Pass for travel

About Canonical

Canonical is a growing, international software company that works with the open-source community to deliver Ubuntu - the world's #1 cloud operating system. Our mission is to realize the potential of free software in the lives of individuals and organisations. Our services help businesses worldwide reduce costs, improve efficiency and enhance security with Ubuntu.
- We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background leads to a better environment for our employees and a better platform for our users and customers. This is something we value deeply and we encourage everyone to come be a part of the world of Ubuntu. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status._

LI-Remote

stack

**Job Title**

**Field Technical Engineer**

**About Abbott**

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

**Working at Abbott**

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

- Career development with an international company where you can grow the career you dream of.
- A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

**The Opportunity**

This position works out of our Egypt affiliate in the Electrophysiology Division where we’re advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to restore their health and get on with their lives.

As a Field Technical Engineer within our Electrophysiology (EP) team you will be responsible for providing expert support and advise on the use of the Abbott EP portfolio within the assigned territory.

**What You’ll Do**:

- Provide primary technical support to physicians and nurses during Electrophysiology procedures using Abbott equipment over the assigned territory Support EP strategy and its execution, by supporting all activities related to the promotion of EP products, including internal and external educational programs, customer clinical training and other Abbott events Identify additional opportunities with existing customers.
- Participate in the creation of tailor-made training programs based on customer needs and requirements and perform product presentations and training to customers.
- Respond to technical questions that might be raised by customer personnel.
- Maintain up to date technical knowledge of current and new Abbott products, therapies and technologies as well as a general understanding of the dynamics of the country healthcare market.
- Maintain up-to-date clinical knowledge, including clinical studies, to consistently support Abbott’s product advantages.
- Provide support and guidance to newly recruited FTE Understand how Abbott’s product portfolio compares to competition, to be able to offer an Abbott’s solution to customer in as many situations as possible.
- Proactively communicate to the Sales and Marketing organization relevant information that can pertain to the account, the physicians, product preferences, procedural preference, etc.
- keep the system up to date with visits, comments, and all possible relevant information.
- Network with technical engineering specialists within EMEA to ensure sharing of best practice and technical insights in a way that builds personal expertise, and adds scientific and viable value to Abbott.
- Take responsibility to understand and comply with all clinical practices and standing orders required by the individual healthcare establishments when attending in support of any medical procedure.
- Encourage coaching and responds productively to feedback from EP Product Specialist Manager, colleagues, Regional Manager, Sales Manager and other functional specialists as appropriate.
- Support physicians in the enrolment and follow-up phase of clinical studies Perform booth duties when required.
- Check that products are in stock according to relevant Abbott’s policies in place Follow all local, regional and global corporate policies with respect to expense reporting, travel booking, etc.
- Ensure that all Abbott’s Quality Procedures are followed and adhere to technical, clinical and ethical standards and practices applicable and complies with Abbott quality standards, legal and regulatory requirements and the Code of Business Conduct

**Required Qualifications**
- Biomedical Engineer “Preferable” / bachelor’s degree or Equivalent.
- 3 years’ experience in Electrophysiology Space and Ablation Therapy.
- Strong track record within electrophysiology space.
- Have highly developed communication skills.
- Self-motivated; able to work independently and in a team.
- An intimate knowledge of 3D Cardiac Mapping Systems would be an advantage.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Company Description

Ever since Egypt launched its IMF-backed economic reform programmer in November 2017, the country’s construction sector has continued to expand both in scale and diversity, ranging from new housing through to major transportation projects.

Supported by a growing population and a strengthening investment environment, Egypt remains one of the MENA region’s strongest performers and was in fact the only country to increase overall spending on construction projects between 2017 - 2018.

Doka Egypt is currently looking to recruit a career driven professional to join its versatile team and support the company’s ongoing national expansion.

**Job Description**:

- Analyse structural drawings given by clients
- Implement formwork solution as per the instructions of the Sales Engineer, Team Leader or Senior Planning Engineer
- Propose the most economical and best technical solution
- Conduct basic static calculations
- Produce material list, offer drawings and shop drawings
- Assist the Sales Engineer with site visits
- Coordinate the timely delivery of shop drawings as per instructions
- Coordinate with clients for technical issues
- Coordinate with other involved departments (Operations, Site Supervisors, Project Coordinator)
- Consideration of availability of material in the design stage
- Communication with Sales Department in absence of Head of Engineering
- Support formwork instructor and coordinate with site team

**Qualifications**:

- AutoCAD knowledge
- Technical/Civil Engineering Qualification
- Good command in English language
- Basic IT skills
- Basic formwork knowledge
- Experience in erecting and dismantling formwork and site supervision
- 4 to 5 years of work experience
- Team player
- Attention to detail
- Good communication skills (within company and with clients)
- Technical/static understanding
- A feel for economical matters
- Ability to work under mínimal supervision
- Motivation to improve knowledge
- Willingness to work over time if required.

Additional Information
- Ability to manage multiple projects while adhering to strict deadlines and budgets
- Well developed analytical skills and technical proficiency
- Ability to work in a team environment on standard and major projects.
- Willingness to travel and be mobile.

DUTIES & RESPONSIBILITIES

As Project Engineer:

- _Communicate with customers, third party project representatives_, and others to meet assigned project requirements for safety, quality, budget, and schedule while ensuring regional needs or requirements are built into processes, work instructions or templates
- _Work directly with the customer on location in order to perform pre-sale activities _including, site surveys, customer meetings, and other engineering activities, in collaboration with the Pursuit Team (Project Team Leader, Account Manager, etc.), as
- _Review, Develop, and Prepare project documentation and drawings _following standards, practices, and use of company engineering
- Proactively _identify customer solutions _and reinforce compliance to pre-determine standards and execution
- Assist in the development and scope of _control strategies and software requirements_.
- Configure and conduct _tests on control systems and develop specifications _for third party equipment and
- Daily participation in _continuous improvement and Lean Daily Management _to efficiently execute projects and provide solutions within budget, scope and
- Recognize where _costs of projects _are coming from and how those costs could be better utilized.
- Ensure _ERP, Supporting Documentation, Time Allocation, and Scheduled _activities are documented.
- Participate into commissioning activities including system checkout, instrumentation calibration, loop checks, Control loops test, tuning and troubleshooting.
- Customer training
- Domestic and global travelling for various engineering projects or field activities.
- Respond to change productively and handle other duties as required.
- Follow all company safety policies and procedures.

KEY PERFORMANCE INDICATORS
- Follow safety rules in the office, at customer’s sites and third-party testing

Ability to readily adjust to organizational and work process changes; assists management in identifying and overcoming obstacles to the desired business changes.
- Works to meet and/or exceed external customer expectations in a timely manner by understanding their needs and communicating
- Monitor the project cost during the execution to make sure that the project cost is maintained or improved.
- Demonstrates a commitment to quality and ongoing effort to improve services, processes, job skills or products. Actively engaged in managing and/or accepting business changes.
- Works cooperatively and effectively with employees within and across departments. Readily shares information, knowledge and personal strengths. Seeks to understand and build on differing perspectives other others to enhance team efficiency and quality outcomes. Is readily accessible and treats others with dignity and respect and maintains a positive demeanor.
- Able to effectively prioritize time, energy and resources effectively to accomplish assignments efficiently.

EDUCATION & EXPERIENCE
- Bachelor’s Degree in Mechanical Power, Electronics and Communication, Electrical Power, Mechatronics or Aeronautical and Aerospace Engineering required.

0 to maximum 3 years of experience is required.
- PE certified engineer and PMP certified (If not available, employee will be requested to get certified in his/her first 3 years)

KNOWLEDGE & SKILLS
- Understanding of, or ability to learn CCC
- Knowledge about Gas Turbine, Steam Turbine, and electric
- Knowledge about axial, centrifugal compressor, pumps, and generators.
- Knowledge of Oil Refinery, Ammonia, Ethylene, NGL plants is preferred.
- Knowledge of PLC and Controls.
- Basic computer skills: including basic PC setup and Microsoft Office products
- Ability to read, speak, and write in English

WORKING CONTITIONS

The noise level in the work environment is usually moderate. This role will require frequent domestic and international travel.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit; use hands to manipulate computer input devices, finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. The employee must have sufficient mobility to enable travel to industrial sites, offices, and facilities. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, depth perception, and the ability to adjust focus.

Disclaimer The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsib

The Role Job description

Responsible for helping the project managers in managing some tasks of the assigned projects effectively, as follow up the status of the engineering schedules with both the company technical office side and the projects consultants side as well, follow up issuing the PO's with the procurement, follow up with the subcontractors, etc.

• Develops projects objectives by reviewing project proposals and plans; conferring with project managers.
• Determines projects responsibilities by identifying projects phases and elements; reviewing bids from sub-contractors and suppliers.
• Determines projects specifications by studying product design, customer requirements, and performance standards; completing technical studies; preparing cost estimates.
• Confirms project performance by designing and conducting installation, operation and commissioning testing on all systems of the project.
• Establishes projects schedule by studying project plan and specifications; calculating time requirement; sequencing project elements and resources.
• Maintains project schedule by monitoring project progress; coordinating activities; resolving problems.
• Controls project plans by reviewing design, specifications, and plan and schedule changes; recommending actions.
• Controls project cost by approving expenditures; administering sub-contractor contracts.
• Prepares project status reports by collecting, analyzing and summarizing information and trends; recommending actions.
• Maintains project database by entering and backing up data of all projects.
• Maintains deliverables and company reputation by complying with legal regulations and delivering the work with integrity in time and according to the required specifications.
• Maintains a safe environment by enforcing procedures, rules, and regulations and follows up all HSE instructions.

Personal skills

• Good communication and negotiation skills.
• Good leadership skills.
• Excellent technical report writing skills.
• Very good command of English.
• Very good computer skills, i.e.; Primavera and/or Microsoft Project.

Technical skills

• Very good communication skills.
• Technical troubleshooting.

Requirements About the company Giza Systems, a leading systems integrator in the MEA region, designs and deploys industry-specific technology solutions for asset-intensive industries such as the telecoms, utilities, oil and gas, hospitality and real estate among other market sectors. We help our clients streamline their operations and businesses through our portfolio of solutions, managed services, and consultancy practice. Our team of 1000 professionals are spread throughout the region with anchor offices in Cairo, Riyadh, Dubai, Doha, Nairobi, Dar-es-Salaam, Abuja, Kampala and New Jersey, allowing us to service an ever-increasing client base in over 40 countries.

Overview
WELCOME TO SITA br>We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry.
You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?
Are you ready to love your job? The adventure begins right here, with you, at SITA.
ABOUT THE ROLE & TEAM
As a Field Operations Engineer, you will play a key role in supporting SITA's competitive edge and business growth by delivering high-quality technical field services support for our customers at airports and on-site locations. You will be responsible for executing all scheduling all field services dispatch and management activities in line with SITA's standards and procedures, ensuring exceptional customer satisfaction through top-tier maintenance and on-site support. Additionally, you will coordinate field engineer assignments, ensuring the right resources are deployed to the right tasks at the right time.
WHAT YOU'LL DO


Allocate field resources, such as vehicles, tools, and equipment, ensuring that engineers are properly equipped for their assignments.
anage and optimize daily schedules for field engineers to ensure efficient resource utilization and timely job completion.
Track the location and status of field engineers in real time to ensure job progress and address any delays or issues.
Use dispatch software to optimize routes, minimizing travel time and fuel costs while improving service efficiency.
Act as the central communication point between customers, field engineers, and internal teams, providing clear and timely updates, including service schedules.
Prioritize service requests based on urgency, customer impact, and engineers' availability, ensuring that high-priority jobs are handled promptly.
Handle unexpected issues, such as delays, customer cancellations, or equipment shortages, by making real-time adjustments to the schedule.
Ensure that all service activities are accurately documented in the field service management system for tracking and reporting purposes.

Strictly adhere to standard protocols and applicable rules and regulations.
Provide administrative support to engineers by ensuring they have accurate schedules, job details, and required materials.
Maintain accurate records of job assignments, schedule changes, and service outcomes for reporting and analysis purposes.

Qualifications
ABOUT YOUR SKILLS


Bachelor's degree in Computer Science, Electronic Engineering, or an equivalent recognized IT qualification.
Minimum 2 years' experience in onsite IT support, including incident support for items such as PCs, printers, and LAN/WAN equipment.
Proven ability to deliver IT services to external customers in line with Service Level Agreements (SLAs).
Proficiency in Field Service Management and Customer Relationship Management (CRM) tools.
Strong data analysis skills to support technical decisions and reporting.
Demonstrated strengths in time management, problem-solving, communication, and collaboration.
Working knowledge of compliance, risk management, conflict resolution, and stakeholder engagement in IT service environments.

NICE-TO-HAVE


Experience in the Airport or Airline industry.

WHAT WE OFFER
We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.
Flex Week: Work from home up to 2 days/week (depending on your team's needs)
⏰ Flex Day: Make your workday suit your life and plans. < r> Flex Location: Take up to 30 days a year to work from any location in the world.
Employee Wellbeing: We've got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.