Information Technology Supervisor

Cairo, Al Qahirah Marriott

Posted 8 days ago

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**Additional Information**
**Job Number** 25127509
**Job Category** Information Technology
**Location** The Nile Ritz-Carlton Cairo, 1113 Corniche El Nil, Cairo, Egypt, Egypt, 11221VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Troubleshoot and resolve technical problems or issues related to computer software and systems. Provide technical guidance and recommendations to resolve business problems. Analyze, recommend, and implement process improvements. Enter commands and activate controls on computer and peripheral equipment to integrate and operate equipment. Troubleshoot, modify, support, manage, and maintain applications programs and user accounts. Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities. Train or instruct users in the proper use of hardware or software. Manage and coordinate planning, design, operations, maintenance, and resource allocation of telecommunications activities, including client/server support and strategic and tactical planning. Consult with and advise others on administrative policies and procedures, technical problems, priorities, and methods related to telecommunications.
Assist management in hiring, training, scheduling, evaluating, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Follow all company policies and procedures; protect company assets. Speak with others using clear and professional language. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually verify information. Enter and locate information using computers/Point of Sale (POS) systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: Technical, Trade, or Vocational School Degree.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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Information Technology Training Advisor

Cairo, Al Qahirah CLS Learning Solutions

Posted today

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**Job Requirements**:

- **Job Type**: Full Time
- **Language**: English
- **Location**: Nasr City - Cairo - Egypt

**Job Overview**:

- Effortlessly engage with callers, actively listen, analyze their need, and provide solutions
- Assist students with course selection, registration and retention
- Assist students with short-term and long-term education planning, major, transfer and career exploration
- Work in a highly structured environment with strict adherence to your assigned full-time schedule taking high-volume inbound calls from customers.
- Calmly provide conflict resolution and navigate frustrated customer situations
- Ability to effectively communicate and work as a team member with collaborative partners, the community, and clients in a cross-cultural, multi-disciplinary environment
This advertiser has chosen not to accept applicants from your region.

Cybersecurity And Technology GRC Manager

Cairo, Al Qahirah Giza Systems

Posted 18 days ago

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Job Description

The Role Governance development & implementation:

Develop, implement, and maintain the organization's cybersecurity governance framework, policies, standards, and procedures in alignment with business objectives and regulatory requirements.
Lead the development and maintenance of cybersecurity awareness and training programs for all employees.

Risk management:

Conduct comprehensive cybersecurity risk assessments to identify, evaluate, and prioritize risks to information assets and systems.
Develop and manage a risk register, tracking identified risks, mitigation plans, and residual risk levels.
Collaborate with business units and IT teams to implement risk treatment strategies and controls.
Monitor the effectiveness of implemented controls and report on risk posture to senior management.
Lead incident response planning and participate in post-incident analysis to identify GRC-related improvements.

Compliance & audit management:

Ensure the organization's adherence to relevant cybersecurity laws, regulations, and industry standards such as NCA ECC and ISO.
Manage internal and external cybersecurity audits, coordinating with auditors, providing necessary documentation, and tracking remediation efforts for findings.
Prepare and present cybersecurity reports to management and relevant committees.
Act as a primary point of contact for all GRC-related inquiries and initiatives.

Stakeholder engagement & reporting:

Communicate effectively with all levels of the organization, from technical teams to executive leadership, on GRC matters.
Prepare clear, concise, and actionable reports on cybersecurity posture, risk status, and compliance adherence.
Foster a culture of cybersecurity awareness and accountability across the organization.
Collaborate with legal, internal audit, and other departments to ensure integrated GRC efforts.

Personal skills

Minimum of 10+ years of experience in cybersecurity, with at least 3-5 years specifically in GRC roles.
Good communication skills.

Technical skills

In-depth knowledge of cybersecurity principles, technologies, and best practices.
Familiarity with various operating systems, network protocols, and security technologies (e.g., firewalls, IDS/IPS, SIEM).
Understanding of cloud security principles (AWS, Azure, GCP).
Strong background in managing compliance initiatives related to major cybersecurity frameworks (e.g., ISO 27001, NIST CSF, PCI DSS, SOC 2).
Experience in managing internal and external audits.
Proven experience in developing and implementing cybersecurity policies, standards, and procedures.
Demonstrated experience with cybersecurity risk assessment methodologies and tools.

Requirements About the company Giza Systems, a leading systems integrator in the MEA region, designs and deploys industry-specific technology solutions for asset-intensive industries such as the telecoms, utilities, oil and gas, hospitality and real estate among other market sectors. We help our clients streamline their operations and businesses through our portfolio of solutions, managed services, and consultancy practice. Our team of 1000 professionals are spread throughout the region with anchor offices in Cairo, Riyadh, Dubai, Doha, Nairobi, Dar-es-Salaam, Abuja, Kampala and New Jersey, allowing us to service an ever-increasing client base in over 40 countries.
This advertiser has chosen not to accept applicants from your region.

Senior Techno-Functional Consultant/Technical Lead Oracle Technology SaaS Developer(OIC) # Join OFS

Cairo, Al Qahirah Oracle

Posted 1 day ago

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Job Description

**Job Description**
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As an Advisory Systems Engineer, you are expected to be an expert member of the problem-solving/avoidance team and be highly skilled in solving extremely complex (often previously unknown), critical customer issues. Performing the assigned duties with a high level of autonomy and reporting to management on customer status and technical matters on a regular basis, you will be expected to work with very limited guidance from management. Further, the Advisory Systems Engineer is sought by customers and Oracle employees to provide expert technical advice.Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the absolute highest levels of customer satisfaction. Both a Bachelor*s and Master*s degree in Computer Science, Engineering or equivalent experience 8 years related experience prior to taking this position. In addition, experience with Oracle*s core products, applications, and tools. **As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).**
Career Level - IC4
**Responsibilities**
**Senior Consultant for Oracle Cloud PaaS/SaaS+ - Join OFS**
Job Description
Short description displayed on job tile
A Principal Cloud Developer - Integration should be a proven technical leader in the integration space who is eager to learn about and work with Oracle's cutting-edge Integration Cloud products. The candidate will be expected to contribute to the architecture, design, and development of complex integration projects and to have strong development, technical, and communication skills. The candidate should also have an exposure to devops tools
Job description displayed in the job posting
Design, develop, troubleshoot, and debug software programs for databases, applications, tools, networks etc.
As a member of the software engineering division, you will take an active role in the definition and evolution of standard practices and procedures. You will be responsible for defining and developing software for tasks associated with the developing, designing and debugging of software applications or operating systems.
Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Leading contributor individually and as a team member, providing direction and mentoring to others. BS or MS degree or equivalent experience relevant to functional area. 7 years of software engineering or related experience.
Responsibilities displayed in the job posting
Responsibilities:
Develop, architect, design, and implement complex integration scenarios, including on-premise and SaaS integrations
Conduct workshops, product demos, and proof of concept demonstrations to senior management level client stakeholders to showcase Oracle Integration solutions.
Provide customers with high-quality solutions and lead the effort in process modelling, implementation, testing, training, and support.
Lead a team of integration developers in the delivery of complex work products using Oracle Integration Cloud (OIC), Oracle SOA Suite Cloud Service, Oracle BPM Suite, and other tools.
Assist client stakeholders as an Integration Subject Matter Expert and trusted advisor.
Assist in the design and implementation of Oracle Integration Cloud, VBCS, Observability, Process Cloud Service, Oracle SOA Suite 12c, and Oracle BPM 12c-based solutions.
Assist the Oracle Integration Cloud team in establishing standards, developing reusable components, and creating a strong collaborative environment.
Participate in development communities, attend workshops, and pursue relevant certifications to continuously develop professional and technical knowledge.
Using SOA concepts and best practises (including common patterns and frameworks), design and implement solutions.
Identify and escalate potential issues with solution design, packaged software, client resources, or anything else that may affect your ability to deliver on time.
Required abilities:
A minimum of ten years of hands-on experience delivering integration, SOA, or API-based solutions using any integration suite.
Experience developing at least one full life-cycle project using OIC, SOA, and API products is required.
Experience integrating SaaS applications such as Fusion HCM, Workday, Salesforce, and others.
Experience integrating on-premise application software such as Oracle E-Business Suite, Siebel, and others.
Experience with web services and XML technologies is required (WSDL, SOAP, API, REST, XML, XSD, XSLT, WSIL, WSRP, WS-Security)
Design patterns and architectural principles must be applied.
Capability to collaborate closely with customer subject matter experts in order to translate requirements into solution design
Strong understanding and experience with Service-Oriented Architecture (SOA) and RESTful services.
Comprehensive understanding of implementation methodologies and best practises.
Resolve complex customer issues by recommending and putting solutions in place
Advising and influencing customers on process/technology decisions
Excellent written and verbal communication skills are required.
Strong consulting skills required for professional collaboration with customer IT and business users.
Experience with Web Services and database interaction (Oracle, SQL Server, MySQL)
Knowledge of any cloud platform Oracle Cloud, Azure, AWS, and Google Cloud
Team management and delivery management
Must be proficient in at least two of Oracle's four broad areas of offerings: infrastructure, database, middleware, and analytics.
Infrastructure:
Experience in provisioning and maintaining environments in any Oracle cloud platform
Experience with Virtual Machine setup and migration
Working knowledge of Docker Containers and Orchestration
Working knowledge of Storage and Networking from a Cloud platform perspective
Middleware:
Experience with Cloud Middleware technologies like SOA Cloud Service.
Analytics:
Deep understanding and experience with Cloud Analytics solutions.
Database:
Deep understanding of Database Cloud offerings including backups, tuning, Disaster Recovery, and security.
Desired Skills:
Hands on experience in dev ops tools
Experience in developing end-to-end integration solutions is preferred.
Experience with OIC implementation (Oracle Integration Cloud Service)
Experience with ICS implementation (Integration Cloud Service)
Experience with PCS implementation (Process Cloud Service)
Experience with MFT CS implementation (Managed File Transfer Cloud Service)
Experience with SOA CS implementation (SOA Cloud Service)
Experience in implementing Oracle BPEL, OSB, and B2B
Implementation experience with Oracle Business Activity Monitoring (BAM)
Administration and tuning experience with Oracle WebLogic Server
Working knowledge of Agile methodology
Career Level - IC4
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
This advertiser has chosen not to accept applicants from your region.

Senior Techno-Functional Consultant/Technical Lead Oracle Technology SaaS Developer(OIC) # Join OFS

Cairo, Al Qahirah Oracle

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

**Job Description**
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As an Advisory Systems Engineer, you are expected to be an expert member of the problem-solving/avoidance team and be highly skilled in solving extremely complex (often previously unknown), critical customer issues. Performing the assigned duties with a high level of autonomy and reporting to management on customer status and technical matters on a regular basis, you will be expected to work with very limited guidance from management. Further, the Advisory Systems Engineer is sought by customers and Oracle employees to provide expert technical advice.Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the absolute highest levels of customer satisfaction. Both a Bachelor*s and Master*s degree in Computer Science, Engineering or equivalent experience 8 years related experience prior to taking this position. In addition, experience with Oracle*s core products, applications, and tools. **As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).**
Career Level - IC4
**Responsibilities**
**Senior Consultant for Oracle Cloud PaaS/SaaS+ - Join OFS**
Job Description
Short description displayed on job tile
A Principal Cloud Developer - Integration should be a proven technical leader in the integration space who is eager to learn about and work with Oracle's cutting-edge Integration Cloud products. The candidate will be expected to contribute to the architecture, design, and development of complex integration projects and to have strong development, technical, and communication skills. The candidate should also have an exposure to devops tools
Job description displayed in the job posting
Design, develop, troubleshoot, and debug software programs for databases, applications, tools, networks etc.
As a member of the software engineering division, you will take an active role in the definition and evolution of standard practices and procedures. You will be responsible for defining and developing software for tasks associated with the developing, designing and debugging of software applications or operating systems.
Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Leading contributor individually and as a team member, providing direction and mentoring to others. BS or MS degree or equivalent experience relevant to functional area. 7 years of software engineering or related experience.
Responsibilities displayed in the job posting
Responsibilities:
Develop, architect, design, and implement complex integration scenarios, including on-premise and SaaS integrations
Conduct workshops, product demos, and proof of concept demonstrations to senior management level client stakeholders to showcase Oracle Integration solutions.
Provide customers with high-quality solutions and lead the effort in process modelling, implementation, testing, training, and support.
Lead a team of integration developers in the delivery of complex work products using Oracle Integration Cloud (OIC), Oracle SOA Suite Cloud Service, Oracle BPM Suite, and other tools.
Assist client stakeholders as an Integration Subject Matter Expert and trusted advisor.
Assist in the design and implementation of Oracle Integration Cloud, VBCS, Observability, Process Cloud Service, Oracle SOA Suite 12c, and Oracle BPM 12c-based solutions.
Assist the Oracle Integration Cloud team in establishing standards, developing reusable components, and creating a strong collaborative environment.
Participate in development communities, attend workshops, and pursue relevant certifications to continuously develop professional and technical knowledge.
Using SOA concepts and best practises (including common patterns and frameworks), design and implement solutions.
Identify and escalate potential issues with solution design, packaged software, client resources, or anything else that may affect your ability to deliver on time.
Required abilities:
A minimum of ten years of hands-on experience delivering integration, SOA, or API-based solutions using any integration suite.
Experience developing at least one full life-cycle project using OIC, SOA, and API products is required.
Experience integrating SaaS applications such as Fusion HCM, Workday, Salesforce, and others.
Experience integrating on-premise application software such as Oracle E-Business Suite, Siebel, and others.
Experience with web services and XML technologies is required (WSDL, SOAP, API, REST, XML, XSD, XSLT, WSIL, WSRP, WS-Security)
Design patterns and architectural principles must be applied.
Capability to collaborate closely with customer subject matter experts in order to translate requirements into solution design
Strong understanding and experience with Service-Oriented Architecture (SOA) and RESTful services.
Comprehensive understanding of implementation methodologies and best practises.
Resolve complex customer issues by recommending and putting solutions in place
Advising and influencing customers on process/technology decisions
Excellent written and verbal communication skills are required.
Strong consulting skills required for professional collaboration with customer IT and business users.
Experience with Web Services and database interaction (Oracle, SQL Server, MySQL)
Knowledge of any cloud platform Oracle Cloud, Azure, AWS, and Google Cloud
Team management and delivery management
Must be proficient in at least two of Oracle's four broad areas of offerings: infrastructure, database, middleware, and analytics.
Infrastructure:
Experience in provisioning and maintaining environments in any Oracle cloud platform
Experience with Virtual Machine setup and migration
Working knowledge of Docker Containers and Orchestration
Working knowledge of Storage and Networking from a Cloud platform perspective
Middleware:
Experience with Cloud Middleware technologies like SOA Cloud Service.
Analytics:
Deep understanding and experience with Cloud Analytics solutions.
Database:
Deep understanding of Database Cloud offerings including backups, tuning, Disaster Recovery, and security.
Desired Skills:
Hands on experience in dev ops tools
Experience in developing end-to-end integration solutions is preferred.
Experience with OIC implementation (Oracle Integration Cloud Service)
Experience with ICS implementation (Integration Cloud Service)
Experience with PCS implementation (Process Cloud Service)
Experience with MFT CS implementation (Managed File Transfer Cloud Service)
Experience with SOA CS implementation (SOA Cloud Service)
Experience in implementing Oracle BPEL, OSB, and B2B
Implementation experience with Oracle Business Activity Monitoring (BAM)
Administration and tuning experience with Oracle WebLogic Server
Working knowledge of Agile methodology
Career Level - IC4
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
This advertiser has chosen not to accept applicants from your region.
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