406 Technology jobs in Egypt

Location:

Main Office (with scheduled visits to branches)

Reports To:

IT Manager

Employment Type:

Full-Time

Job Overview:

We are looking for a motivated
IT Assistant
to support the IT department in daily operations. The job focuses on
record keeping
,
device setup
,
software support
, and
network assistance
—
no programming is required
. You will help document IT tasks, solve basic issues, and keep our systems running smoothly across all locations.

Responsibilities:

Documentation & Reporting:

• Record IT support requests and track device issues
• Keep reports of internet status, system downtime, and hardware use
• Help document IT processes, setups, and work logs

Hardware & Software Support:

• Set up and maintain PCs, printers, POS devices, fingerprint systems, and accessories
• Update items and prices in the POS system when needed
• Assist in software installation and license checks

Network Assistance:

• Help record network setups (routers, IP addresses, internet lines)
• Assist in solving simple network connection issues

Data Entry:

• Enter data and update records for users, devices, and support tickets
• Help keep IT inventory and systems information up to date

Requirements:

• Basic knowledge of computers, printers, and internet routers
• Comfortable using Microsoft Office and Google Workspace
• Organized and able to follow instructions
• Able to write and speak in both Arabic and English
• Willing to visit branches when needed

Preferred Skills (Nice to Have):

• Experience in a retail or food business
• Familiarity with ERP software like Odoo
• Understanding of simple networking (IP, router, etc.)

What We Offer:

• Real experience in IT support and systems management
• A supportive and fast-growing team environment
• Opportunities to grow your skills and career in IT

الوصف الوظيفي: مساعد تكنولوجيا المعلومات (توثيق ودعم)

الموقع:
المكتب الرئيسي (مع زيارات للفروع)

المسؤول المباشر:
مدير قسم تكنولوجيا المعلومات

نوع الوظيفة:
دوام كامل

نظرة عامة:

نبحث عن
مساعد تكنولوجيا معلومات
نشيط لدعم قسم الـ IT في العمليات اليومية. الوظيفة تركز على
توثيق الأعمال
،
دعم الأجهزة
،
مساعدة في البرامج
، و
حل بعض مشاكل الشبكات
–
لا يشترط البرمجة
. ستقوم بتسجيل المهام التقنية، حل المشكلات البسيطة، والمساعدة في تشغيل الأنظمة بكفاءة في كل فروع الشركة.

المهام:

التوثيق وإعداد التقارير:

• تسجيل طلبات الدعم الفني ومشاكل الأجهزة
• إعداد تقارير عن حالة الإنترنت والأعطال واستخدام الأجهزة
• توثيق العمليات والإعدادات والإجراءات التقنية

الدعم الفني للأجهزة والبرامج:

• تركيب وصيانة الحواسيب والطابعات وأجهزة نقاط البيع والبصمة والملحقات
• تحديث العناصر والأسعار في نظام نقاط البيع عند الحاجة
• المساعدة في تثبيت البرامج ومتابعة التراخيص

المساعدة في الشبكات:

• تسجيل إعدادات الشبكات (الراوتر، IP، خطوط الإنترنت)
• حل المشاكل البسيطة في الاتصال بالشبكة

إدخال البيانات:

• إدخال وتحديث بيانات المستخدمين، الأجهزة، والتقارير اليومية
• المساعدة في تتبع مخزون الأجهزة والأنظمة التقنية

المتطلبات:

• معرفة أساسية بالحواسيب والطابعات والراوترات
• إجادة استخدام Microsoft Office و Google Workspace
• تنظيم جيد والقدرة على اتباع التعليمات
• إجادة اللغة العربية والإنجليزية كتابة وتحدثًا
• الاستعداد للتنقل وزيارة الفروع عند الحاجة

مهارات إضافية مفضلة:

• خبرة سابقة في مجال التجزئة أو المطاعم
• معرفة سابقة ببرامج إدارة الموارد مثل Odoo
• فهم أساسيات الشبكات (IP، راوتر، إلخ)

المميزات:

• خبرة عملية في الدعم الفني وإدارة الأنظمة
• بيئة عمل داعمة ونشيطة في شركة سريعة النمو
• فرص لتطوير المهارات والنمو الوظيفي في مجال الـ IT

Position Title: IT Technical Support

Location: Alexandria (relocation might be required)

We are seeking an IT Technical Support who will be responsible for providing high-quality technical assistance to our employees, troubleshooting hardware and software issues, and ensuring optimal system performance.

This role involves providing technical assistance to users, diagnosing hardware and software issues, and maintaining system functionality.

Key Responsibilities:

Install, configure, and maintain computer hardware and software systems.

Respond to technical support requests via phone, email, or chat in a timely manner.

Troubleshoot hardware and software issues, documenting the process for future reference.

Assist users with network connectivity problems and account setup.

Maintain accurate records of support requests using help desk software.

Escalate unresolved issues to appropriate internal teams as necessary.

Provide training to users on new software applications or updates.

Stay current with industry trends and advancements in technology through ongoing education.

Requirements:

Maximum 1-year experience in IT technical support or related field (Preferably in construction companies)

Fresh grads are welcome to apply.

Relocation

Bachelor's degree in Computer Science, Information Technology

Strong problem-solving skills with the ability to diagnose technical issues effectively.

Excellent communication skills, capable of conveying technical information clearly to non-technical users.

Basic knowledge of networking principles and operating systems.

Company Description

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Role Description

This is a full-time, on-site role for an Information Technology Technical Support Engineer located in Cairo, Egypt. The Technical Support Engineer will be responsible for providing technical support, troubleshooting hardware and software issues, managing system administration tasks, and help desk support. Daily tasks will include resolving IT-related queries, installing and configuring computer systems, diagnosing hardware and software faults, and solving technical problems either over the phone, via email, or in person.

Qualifications

• Respond promptly to support requests, providing assistance for software and hardware issues.
• Conduct remote troubleshooting using diagnostic techniques and tools.
• Identify, diagnose, and resolve issues related to desktop and laptop computers, mobile devices, and peripherals.
• Perform system checks to ensure software and hardware are functioning correctly.
• Install and configure operating systems, software applications, and peripheral devices (Printers, Scanners, MF, etc.….
• Set up new user accounts and profiles, ensuring proper access and permissions.
• Printing Server. CCTV, Attendance Systems (HW-SW) ZKT
• Technical Support and Help Desk Support skills
• Expertise in Information Technology and System Administration
• Proficiency in Troubleshooting hardware and software issues
• Excellent communication and interpersonal skills
• Ability to work independently and collaboratively within a team
• Experience in the IT industry is a plus from ( 3 to 5 ) years
• Bachelor's degree in Information Technology, Computer Science, or related field

• Assist in the Development of short-term and long-term plans for technology investments and upgrades.
• Develop and maintain comprehensive technology plans and roadmaps.
• Evaluate emerging technologies and recommend adoption strategies.
• Manage resource allocation, capacity planning, and budgeting for technology initiatives.
• Oversee resource utilization, ensuring optimal allocation and minimizing waste.
• Develop and maintain resource management metrics and reports.
• Oversees the technology-related projects, ensuring they are completed on time and within scope.
• Support cross-functional teams to define project requirements and deliverables.
• Monitor project progress, risks mitigation plans, and addressed challenges.
• Identify opportunities to streamline workflows and enhance technology usage.
• Develop and maintain reports on resource utilization, project status, and performance metrics.
• Collaborate with IT security teams to maintain data protection and cybersecurity measures.
• Identify and mitigate risks related to technology operations and resources.
• Participate and recommend improvements to policies, processes and procedures and manage their implementation to ensure all relevant legislative/procedural requirements are fulfilled.
• Supervise the day-to-day operations of the team providing some guidance in the related area, encouraging teamwork, innovation, recommending new approaches and facilitating related professional work processes in order to achieve high performance standards.
• Liaise with internal and external parties at the appropriate levels to ensure smooth flow of interactions.
• Supervise the activities and work of subordinates to ensure that all work within a specific area is carried out in an efficient manner and in compliance with the set policies, processes and procedures.
• Ensure compliance with all relevant CBE regulations, banking laws, AML regulations and internal AAIB policies and code of conduct in order to maintain AAIB's sound legal position and mitigate any potential risks.

Qualifications:

• Bachelor's degree in information technology, Business Administration, or a related field.

• 5-10 years of experience in technology planning, resource management, or a similar role.

• Strong understanding of IT infrastructure, project management, and resource allocation.

Skills:

• Excellent communication, organizational, and problem-solving skills.

• Experience with budgeting and financial planning.

• Familiarity with project management tools and methodologies (e.g., Agile, Scrum, MS Project).

Key Responsibilities

1. Toolchain Evaluation & Modernization

2. Evaluate legacy monitoring and alerting tools (e.g., BMC MainView, SolarWinds).

3. Recommend and integrate a unified observability stack using Splunk, Dynatrace, Grafana, and Elastic Stack.

4. Ensure end-to-end visibility across infrastructure, apps, and user experience.

5. AIOps Enablement

6. Deploy AIOps capabilities (event correlation, noise reduction, predictive analytics) using Dynatrace and Splunk.

7. Enable intelligent alerting and root cause analysis using ML-based models.

8. Integrate ServiceNow ITOM for automated incident creation and enrichment.

9. Automation & Self-Healing

10. Develop automation playbooks and runbooks (Python, PowerShell, Ansible) for common incident types.

11. Enable auto-remediation pipelines linked to AIOps events.

12. Support auto-scaling, service restarts, and config drift corrections.

13. Observability Architecture & Implementation

14. Deploy logs, metrics, traces using Elastic Stack and Dynatrace.

15. Define and implement Service Level Objectives (SLOs), error budgets, MTTR/MTTD benchmarks.

16. Build dashboards in Grafana, Dynatrace, and ServiceNow Performance Analytics.

17. Operational Process Reengineering

18. Redesign and automate event, incident, change, and problem management processes.

19. Align monitoring workflows with ServiceNow CMDB and CI health status.

Shift operations from reactive to proactive, leveraging predictive insights

Qualifications

• Education:

• Bachelor's in Information Technology, Engineering, or Computer Science

• Master's degree (optional but preferred)

• Experience:

• 8–12 years in IT operations, observability, or monitoring architecture

• 3–5 years hands-on in AIOps and automation

• Strong background in Dynatrace, Splunk, SolarWinds, ServiceNow, Elastic, BMC tools

• Core Competencies:

• Observability architecture and integration

• AIOps platforms and automation frameworks
• ITOM/ITSM best practices (especially ServiceNow ITOM modules)
• Scripting and tooling orchestration

• Metrics design: MTTR, Uptime, Alert Fatigue Index

• Certifications (Preferred):

• ITIL 4 Managing Professional

• Dynatrace Associate/Professional
• Splunk Core Certified Admin
• DevOps / SRE Foundation

Company Description

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Role Description

This is a full-time on-site role for a Technology Engineer at جامعة برج العرب التكنولوجية (Borg Al Arab Technological University) located in Alexandria. The Technology Engineer will be responsible for providing technical support, troubleshooting, conducting research and development (R&D), and utilizing analytical skills to solve complex technical issues. The role also involves collaborating with team members and effectively communicating technical concepts to non-technical stakeholders.

Qualifications

• Strong Analytical Skills and Troubleshooting abilities
• Experience in providing Technical Support
• Research and Development (R&D) experience
• Excellent Communication skills
• Ability to work independently and collaboratively
• Bachelor's degree in Engineering, Computer Science, or a related field
• Relevant certifications (e.g., CompTIA, Cisco, Microsoft) are a plus

We are seeking a Cybersecurity GRC Specialist to support our cybersecurity governance, risk, and compliance activities with strong technical expertise. The role will also oversee managed cybersecurity service providers such as Managed SOC and Managed Email Security.

Key Responsibilities:

• Support the development and implementation of cybersecurity policies, standards, and compliance frameworks (ISO 27001, NIST).
• Conduct cybersecurity risk assessments and internal control reviews.
• Oversee and manage cybersecurity service providers (managed SOC, managed email security).
• Monitor vendor performance and validate service levels (SLAs/KPIs).
• Coordinate cybersecurity audits and support audit readiness.
• Follow up on incident response and threat monitoring activities handled by service providers.
• Assist in security awareness and compliance training initiatives.
• Occasional interaction with regional cybersecurity teams and vendors is required.

• Bachelor's degree in computer science, cybersecurity, information technology, or a related field.
• Minimum of 3 to 6 years of experience in cybersecurity GRC roles with technical exposure.
• Good understanding of security operations, incident response, and email security technologies.
• Vendor management skills (monitoring, reporting, issue escalation).
• Strong communication skills in English (Arabic is a plus).
• Good analytical thinking and problem-solving skills.
• Experience working in a cybersecurity role within Egypt or the Middle East region is a plus.

• Strong understanding of cybersecurity frameworks such as ISO 27001 and NIST CSF.
• Experience managing or working closely with cybersecurity managed services providers.
• Experience with SIEM, email security, and vulnerability management tools is preferred.

-Certifications:- At least two of the following certifications are required:- ISO 27001 Lead Implementer or Auditor- CISA (Certified Information Systems Auditor)- CISM (Certified Information Security Manager)- CISSP (Certified Information Systems Security Professional)

Job Location

Cairo, Egypt

Company Industry

Integration

Company Type

Employer (Private Sector)

Job Role

Engineering

Job Division

GRC

Career Level

Mid Career

Years of Experience

Min: 3

Degree

Bachelor's degree

About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:
A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.

About The Role

• Technology Innovation & Data Specialist is Responsible for the efficient operation and maintenance of all computer systems, data and voice communications activities at property.

What You Will Do

• Assist with user and system administration, including account management and access troubleshooting.
• Support various hotel applications such as Opera, Simphony, back office, sales, catering, and HR systems.
• Contribute to IT infrastructure data management and the provisioning of documentation.
• Provide assistance in the coordination and execution of IT projects.
• Help maintain critical systems (PMS, HSIA, PBX, POS) and support user procedures.
• Assist with server infrastructure management, performance monitoring, and OS upgrades.
• Provide system support services, including outage diagnosis, troubleshooting, and virus protection.
• Help uphold Four Seasons' core technology standards in all IT operations.
• Assist in coordinating new technology acquisitions and major projects. Participate in property-level and corporate technology implementation initiatives.

What You Bring

• 2 years of experience in hospitality IT field is preferrable.
• Speak and write Arabic and English fluently.
• Networking Skills & Knowledge (CISCO, Wireless, GPON).
• Operating System knowledge.
• Microsoft O365 administration skills
• Security awareness.
• Data management and documentation skills .
• Clear and Open Communication.
• Adapt to various situations and inspire others.
• Build strong, positive relationships with guests, making them feel valued and welcomed.

What We Offer

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals

Schedule & Hours

• Full time in (early mornings, days, evenings, overnights, or weekends) according to the assigned shifts as per the operation requirements.

Location: Alexandria

On-site role

we are on the lookout for a talented professional to join our Internal audit team as an Internal audit for IA

. proven leadership experience, and the ability to drive results.

Key Requirements:

-1:6 years of experience in IT auditing or related roles

-CISA certification preferred (CISM, CRISC are a plus)

-Strong knowledge of IT controls, cybersecurity, and compliance

-Familiarity with frameworks like COBIT, NIST, or ISO 27001

• -Excellent communication, problem-solving, and analytical skills