11 Jobs in Sheikh Zayed City
Production Service Technician
Posted 14 days ago
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Job Description
**General Information**
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City
Al Jizah, Cairo
State/Province
Al Jizah, Cairo
Country
Egypt
Department
TECHNICAL_SERVICE_ENGINEERING
Date
Thursday, June 5, 2025
Working time
Full-time
Ref#
20035862
Job Level
Individual Contributor
Job Type
Early Career
Job Field
TECHNICAL_SERVICE_ENGINEERING
Seniority Level
Associate
**Description & Requirements**
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**About Xerox Holdings Corporation**
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at .
We're an industry leader that's rapidly growing our Technical Services division and have an immediate need for professional Production Service Technicians to delight our customers.
**Primary Responsibilities:**
+ Offer outstanding service to our clients. Manage call resolve issues in accordance with customer's SLA agreement to manage customer relations and optimize customer satisfaction.
+ ?Leverage senior level experience and specialized training in electromechanical equipment and advanced troubleshooting to perform repairs and maintenance on large scale production equipment
+ Perform full range of maintenance on assigned products; including technical diagnostics, software loads, installation, removal, retrofit and utilization of remote resolution software.
+ Take responsibility for customer satisfaction by serving as the primary customer contact and providing all maintenance, production, and supply inventories of assigned equipment
+ ?Provide assistance and guidance to other team members regarding policies, procedures and overall equipment repair best practices
**BACKGROUND, EXPERIENCE AND QUALIFICATIONS:**
+ **Education** : Faculty of engineering (electrical/mechanical)
+ **Technical abilities:** Senior?Electromechanical experience,?including using a multi-meter to troubleshoot electrical circuits, and the ability to read and comprehend electrical schematics to properly troubleshoot systems. This could include past roles with electromechanical experience. High technical level of handling hardware and software support.
+ **Excellent personality, interaction and energetic** ?This is an extremely active position that requires the?ability to lift 50 pounds,?walking, standing, squatting, bending, and driving for over 30% of the workday? Safety is our top priority, especially around electrical components.
+ Superior time management skills and RELIABILITY. Our customers are counting on you. If you're a "10 minutes early is on time, and on time is late" person, we want to talk about your career goals! We value dependable employees who are eager to meet deadlines.
+ High ability for continuous learn and have excellent analytical and problem-solving skills must be possessed by all service engineers.
+ Being able to work alone or with a team.
+ Having interpersonal skills, self-motivated and having excellent problem-solving abilities.
+ Organized, proactive, and having high attention to details.
+ Valid driver's license.
+ Good English skills.
**Here's what success looks like in the first 60 days:**
+ You have successfully navigated through our new hire training and completed the technical training courses which have set you up for success in the following categories:
+ Comprehensive understanding of our company and customer service culture
+ Clear expectations in reference of call load, territory alignment and client satisfaction
+ Thorough knowledge base of the equipment and inventory needs to support your territory
+ Actively and correctly completing service calls independently?
#LI-AI1
#LI-ONSITE
Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at and explore our commitment to diversity and inclusion: People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to Be sure to include your name, the job you are interested in, and the accommodation you are seeking.
Assistant Chief Engineer
Posted 15 days ago
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Job Description
**What will I be doing?**
As an Assistant Chief Engineer, you will be responsible for all maintenance issues within the hotel, daily, maintenance checks, and repairing mechanical equipment to deliver an excellent Guest and Member experience. An Assistant Chief Engineer will also be required to coordinate renovation projects and develop emergency programs. Specifically, you will be responsible for performing the following tasks to the highest standards:
+ Responsible for maintenance issues within the hotel
+ Perform daily checks around the hotel
+ Conduct lift emergency release procedures as required
+ Diagnose, maintain, and repair mechanical equipment within the hotel
+ Ensure good relationships are built with internal and external customers
+ Maintenance of all hotel fixtures and fittings to ensure they are in safe condition and take action when any unsafe situations arise
+ Develop, implement, and direct all emergency programs
+ Develop, implement and manage energy conservation programs for the property to minimize expenses
+ Coordinate renovation bidding, define the cost and scope of the project, and oversee the general contractor and subcontractors to ensure quality work is performed cost effectively
+ Perform special projects and other responsibilities as assigned
+ Responsible for the health and safety of the hotel
+ Ensure monthly safety inspections take place and employees are trained accordingly
**What are we looking for?**
An Assistant Chief Engineer serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Advanced knowledge of building management/engineering
+ Positive attitude
+ Good communication skills
+ Committed to delivering a high level of customer service
+ Excellent grooming standards
+ Flexibility to respond to a range of different work situations
+ Ability to work under pressure
+ Ability to work on their own
+ Previous experience in a management role
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ First Aid
+ Vocational training in engineering or similar field
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Engineering, Maintenance and Facilities_
**Title:** _Assistant Chief Engineer_
**Location:** _null_
**Requisition ID:** _HOT0BTMA_
**EOE/AA/Disabled/Veterans**
Reservations Agent
Posted 22 days ago
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Job Description
**What will I be doing?**
As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards:
+ Convert, quickly, inquiries into contracted business
+ Respond, positively, to sales inquiries to develop future sales leads
+ Identify sales leads, as appropriate
+ Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation
+ Provide prompt and efficient service while maintaining the hotels brand standards
**What are we looking for?**
A Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ A passion for delivering great customer service
+ A highly professional telephone manner and excellent communication skills
+ Outstanding administration and organizational skills
+ Intermediate computer proficiency
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Previous experience in a Reservations environment
+ Tertiary qualifications, or other collegiate-level degree
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Call Center and Reservations_
**Title:** _Reservations Agent_
**Location:** _null_
**Requisition ID:** _HOT0BSW3_
**EOE/AA/Disabled/Veterans**
Process Improvement Engineer AI & Automation
Posted 9 days ago
Job Viewed
Job Description
The Process Improvement Engineer will play a critical role in evaluating and re-engineering business processes across departments using AI, automation, and data-driven approaches. You will collaborate with cross-functional teams to identify inefficiencies, define solutions, and implement tools that improve productivity, scalability, and quality.
This role is ideal for someone who thrives at the intersection of business operations and technology and who is passionate about driving change through innovation.
Key Responsibilities-
Analyze existing business processes to identify inefficiencies and automation opportunities
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Design, test, and implement automation workflows using AI tools and automation platforms
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Collaborate with internal teams, including business stakeholders, project managers, and technical staff, to gather requirements and align on goals
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Lead initiatives to streamline workflows, improve turnaround times, and increase operational efficiency
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Develop documentation, training materials, and support change management initiatives
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Monitor, maintain, and continuously improve implemented automation solutions
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Stay current with emerging technologies in AI, automation, and digital transformation
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Ensure compliance with data privacy, security, and company-wide standards in all implementations
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Bachelors degree in Engineering, Computer Science, Information Systems, Business, or a related field
- Proven years of experience in process improvement, automation, or business analysis roles
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Proven ability to document, redesign, and implement business processes
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Strong analytical, problem-solving, and communication skills
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Project management experience and ability to handle cross-functional collaboration
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Familiarity with digital transformation frameworks and tools
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Experience in the translation/localization industry is a plus, but not mandatory
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Fluency in English; Arabic is a plus
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Competitive salary and performance-based bonus
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A flexible hybrid working environment
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Opportunities for career growth and continuous learning
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Exposure to cutting-edge AI and automation projects
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An inclusive and collaborative work culture that values innovation
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The chance to shape the digital future of a global company
مهندس صيانة لأجهزة الليزر التجميلية
Posted 15 days ago
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Job Description
بتحب الأجهزة؟ يبقى المكان ده بتاعك!
محتاجين مهندس صيانة - Maintenance Engineer لشركة متخصصة في تقديم حلول طبية متطورة و كمان هما وكيل معتمد لأفضل أجهزة جلدية و ليزر و غير فروعهم في مصر ليهم فرعهم في الإمارات كمان!
فين؟ القاهرة - الجيزه
طيب دورك هيكون ايه؟
️تنفيذ الصيانة الدورية والتصليحات لأجهزة الليزر الطبية والتجميلية.
تشخيص الأعطال وحلها بسرعة علشان نضمن استمرارية شغل العيادات.
تسجيل كل عمليات الصيانة بدقة (Logs Reports Device History).
تدريب الطاقم الطبي على الاستخدام الصحيح للأجهزة والدعم الفني الأساسي.
متابعة قطع الغيار والتواصل مع الموردين لما نحتاج قطع جديدة.
محتاجين ايه؟
بكالوريوس في الهندسة الطبية أو الإلكترونيات.
خبرة 3 سنين أوأكتر في صيانة أجهزة الليزر الخاصة بالجلدية والتجميل.
️ ️مهارات قوية في حل المشاكل والانتباه لأدق التفاصيل.
بتعرف تستخدام الكمبيوتر وبرامج Microsoft Office.
شايف انها فرصة مناسبة بالنسبة لك؟ قدم دلوقتي ممكن تبقى فرصتك عشان تنضم لفريق بيقدر شغلك و بيكبر بيك!️
Dermatology Devices Maintenance Engineer
Posted 15 days ago
Job Viewed
Job Description
Do you love devices? Then this place is for you!
Were looking for a Maintenance Engineer for a company specialized in advanced medical solutions. They are also an authorized agent for top dermatology and laser devices, with branches across Egypt and one in the UAE too!
Where? Cairo - Gizah
So, what will your role be?
️Perform regular maintenance and repairs on medical and cosmetic laser devices.
️ Diagnose and fix malfunctions quickly to ensure clinics keep running smoothly.
Accurately log all maintenance operations (Logs Reports Device History).
Train medical staff on proper device usage and provide basic tech support.
Keep track of spare parts and communicate with suppliers when new parts are needed.
What are we looking for?
A bachelors degree in biomedical engineering or electronics.
At least 3 years of experience in maintaining dermatology and cosmetic laser devices.
️ ️Strong problem-solving skills and attention to detail.
Proficiency in using computers and Microsoft Office programs.
Think this is the right opportunity for you? Apply now this might be your chance to join a team that values your work and grows with you!️
Entertainment Platform Customer Support
Posted 13 days ago
Job Viewed
Job Description
, 40 hours per week
Position: Entertainment Platform Customer Support Representative
Company Overview:
RayaCX is a leading customer experience management company based in 6th of October City, Egypt. We specialize in providing top-notch customer support services for various industries, including entertainment platforms.
Job Overview:
We are seeking a highly motivated and customer-oriented individual to join our team as an Entertainment Platform Customer Support Representative. In this role, you will be responsible for providing excellent customer service to users of our entertainment platform, ensuring their satisfaction and loyalty to our brand.
Key Responsibilities:
- Respond to customer inquiries and concerns via phone, email, and chat in a timely and professional manner
- Troubleshoot and resolve technical issues related to the entertainment platform
- Guide customers through the platform and provide assistance with navigating features and tools
- Document and track customer interactions and resolutions in our CRM system
- Collaborate with other teams, such as technical support and product development, to address and resolve customer issues
- Identify and escalate potential issues or trends to the appropriate teams
- Continuously strive to improve the customer experience and provide feedback to the team to enhance our services
- Stay up-to-date on the latest features and updates of the entertainment platform to effectively support customers
Qualifications:
- College degree preferred
- 6 months of customer service experience, preferably in a call center
- Excellent communication skills, both verbal and written, in English and Arabic
- Strong problem-solving and troubleshooting abilities
- Familiarity with entertainment platforms and a passion for the industry
- Ability to work in a fast-paced and dynamic environment
- Flexibility to work shifts and weekends, as needed
- Proficiency in using CRM systems and other customer support tools
Why Work for Us?
- Competitive salary and benefits package
- Opportunities for career growth and development
- Dynamic and inclusive work culture
- Chance to work with a diverse team of professionals
- Employee recognition and rewards program
If you are passionate about providing exceptional customer service and have a strong interest in the entertainment industry, we want to hear from you! Apply now to join our team at RayaCX as an Entertainment Platform Customer Support Representative.
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Senior Account Receivables Accountant
Posted 16 days ago
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Job Description
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Oversee the full cycle of accounts receivable, including billing, collections, cash applications, and reconciliations.
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Review and ensure the accuracy of invoices before dispatching to clients.
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Monitor customer accounts and aging reports; follow up on overdue payments.
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Perform account reconciliations and resolve discrepancies in a timely manner.
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Support month-end and year-end closing activities related to AR.
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Collaborate with internal teams (sales, customer service, operations) to resolve billing or payment issues.
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Maintain customer master data and ensure compliance with internal policies and controls.
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Assist with audits and provide necessary documentation related to AR.
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Prepare AR reports and metrics for management review.
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Support implementation and improvement of AR systems, processes, and automation tools.
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Mentor and provide guidance to junior AR accountants as needed.
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Bachelors degree in Accounting, Finance, or a related field.
- +3 years of experience in AR or general accounting, with at least 2 years in a senior role.
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Strong understanding of AR processes, internal controls, and accounting principles (GAAP/IFRS).
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Proficient in accounting software (e.g., SAP, Oracle, NetSuite, or similar ERP systems).
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Advanced Excel skills (VLOOKUP, pivot tables, etc.).
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Excellent analytical, problem-solving, and organizational skills.
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Strong interpersonal and communication skills.
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High attention to detail and accuracy.
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CPA, CMA, or equivalent certification is a plus.
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Experience in a shared services environment or BPO industry is an advantage.
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Familiarity with international AR procedures or multi-currency transactions.
HR Specialist
Posted 16 days ago
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Job Description
HR Specialist
Scope of work:
The HR Specialist will play a key role in attracting and hiring qualified talents while also contributing to various HR initiatives and ensuring the smooth execution of HR projects or training programs.
Key Responsibilities:
- Recruitment (60-70%):
- Manage the full recruitment lifecycle for assigned roles, from requisition to offer acceptance.
- Develop and implement effective sourcing strategies to attract qualified candidates through various channels (job boards, social media, professional networks, etc.).
- Conduct initial screening interviews to assess candidate qualifications, experience, and cultural fit.
- Coordinate and schedule interviews with hiring managers and other stakeholders.
- Manage candidate communication, ensuring a positive candidate experience throughout the recruitment process.
- Maintain accurate and up-to-date candidate records in the Applicant Tracking System (ATS).
- Training Coordination (30-40%):
- Manage training calendars and communicate program details to employees.
- Track training attendance and maintain accurate training records.
- Assist in evaluating the effectiveness of training programs and collecting feedback.
Qualifications and Experience:
- Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field.
- At least one year of professional experience in recruitment, with a proven track record of successful hires.
- Demonstrated experience or strong interest in Training coordination.
- Excellent communication (written and verbal) and interpersonal skills.
- Strong organizational skills and attention to detail.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Familiarity with Applicant Tracking Systems (ATS) is a plus.
- A high level of English fluency is a MUST.
Commercial Director
Posted 19 days ago
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Job Description
Job Purpose:
The Commercial Director is responsible for leading and executing the companys commercial strategy across all markets and product lines. This role ensures revenue growth, market expansion, and customer satisfaction through effective management of Sales (Egypt & Africa, MENA), Pre-Sales, and Business development teams. The ideal candidate will drive integrated commercial initiatives to support the companys position as a leading digital payment enabler in the digital payments industry.
Job Responsibilities:
1 . Strategic Leadership
Develop and implement a comprehensive commercial strategy aligned with the company's vision and growth objectives.
Lead cross-functional collaboration among sales, business development teams to deliver customer-centric solutions.
Identify and pursue new market opportunities, especially across Egypt and Africa, MENA.
2 . Sales Management (Egypt & Africa, MENA)
Oversee direct and channel sales activities in local, regional and International markets.
Set and monitor sales targets and KPIs; ensure optimal team performance and customer acquisition.
Manage key client relationships and participate in high-level negotiations.
3. Pre-Sales and Solutions Support
Guide the pre-sales team in developing winning technical and business proposals.
Ensure alignment between customer needs, product capabilities, and solution design.
4. Budgeting & Commercial Performance
Prepare and manage the commercial department's budget and forecasts.
Monitor profitability, pricing, and cost-to-serve metrics to ensure sustainable growth.
5. Leadership & Team Development
Lead, mentor, and grow a high-performing commercial team.
Drive a performance culture that focused on results, accountability, and customer success.
6. Reports and Dashboards
Oversee the development and continuous improvement of commercial reports and dashboards to monitor sales performance, market trends, customer behavior, and product KPIs.
Ensure timely and accurate reporting to support strategic decision-making by the executive team.
Collaborate with business intelligence and data analytics teams to standardize metrics and visualizations across all commercial functions.
Job Specifications:
- Relevant bachelors degree.
- MBA is a must.
- Preferably has experience working with Master Card, Visa.
- Minimum 15-20 years of experience in relevant industry.
- Strong strategic thinking and market analysis capabilities.
- Exceptional leadership, negotiation, and communication skills.
- Deep understanding of digital payments, payment cards, and e-payment solutions.
- Data-driven mindset with the ability to interpret and act on commercial dashboards and KPIs.