9 IT Specialists jobs in Sheikh Zayed City
Technical Support Engineer
Posted today
Job Viewed
Job Description
Are you passionate about technology and eager to make a difference? Join our team as an IT Engineer specializing in technical support, installation, and implementation of our solutions. You'll also provide training and ongoing support to ensure our clients succeed.
Roles and Responsibilities:
- Provide technical support for Windows Server infrastructure (AD, DNS, DHCP)
- Troubleshoot Linux-based systems and services
- Support virtualization environments (VMware, Oracle VM, etc.)
- Maintain and troubleshoot network infrastructures
- Assist with client system support in domain settings
- Support automation tools (SCCM, WSUS, Ansible)
- Troubleshoot Group Policy Object implementations
- Create and maintain technical documentation
- Resolve cross-platform server and network issues
Job Requirements
Qualifications:
- Bachelors in computer science/engineering or related field
- 2-3 years in technical support or systems administration (Windows & Linux)
- Experience with AD, Group Policy, and virtualization tools
- Strong understanding of networking and security
- Excellent troubleshooting and communication skills
- Preferable Language: English and Arabic. Must speak English fluently
Preferred:
- Cloud platform exposure (Azure, AWS)
- Containerization knowledge (Docker, Kubernetes)
- Scripting (PowerShell, Bash, Python)
- Monitoring tools (Zabbix, Grafana, PRTG)
- Certifications (MCSE, RHCE, CCNA)
Technical Support Specialist
Posted today
Job Viewed
Job Description
American academy is well-established international English academy is looking for a fresh dynamic Technical support Engineer .
- Salary will be from 8000 to 1000 L.E
- 6 full days.
- Campus 6 October City
Job Description
Support customers and company by providing troubleshooting/knowledge transfer.
• Provides remote technical support through the TeamViewer platform and through communication with our customers and agents.
• Log support tickets and track status with different team members.
• Support tickets coordination and followup.
• Develop articles/blogs for scenarios related to company products.
• Contribute and give User-Training on new systems functionalities.
Job Requirements
• Knowledge of MCSA and CCNA
• Knowledge of SQL Server and exchange.
• IT background is preferred.
• Ability to analyze and troubleshoot issues with common sense.
• Excellent Communication skills are required.
• Ability to write technical documents/plans.
• Excellent English proficiency.
Senior Technical Support Engineer
Posted today
Job Viewed
Job Description
Roles and Responsibilities:
- Provide technical support for Windows Server infrastructure (AD, DNS, DHCP)
- Troubleshoot Linux-based systems and services
- Support virtualization environments (VMware, Oracle VM, etc.)
- Maintain and troubleshoot network infrastructures
- Assist with client system support in domain settings
- Support automation tools (SCCM, WSUS, Ansible)
- Troubleshoot Group Policy Object implementations
- Create and maintain technical documentation
- Resolve cross-platform server and network issues
Job Requirements
Qualifications:
- Bachelors in computer science/engineering or related field
- 2-3 years in technical support or systems administration (Windows & Linux)
- Experience with AD, Group Policy, and virtualization tools
- Strong understanding of networking and security
- Excellent troubleshooting and communication skills
- Preferable Language: English and Arabic. Must speak English fluently
Preferred:
- Cloud platform exposure (Azure, AWS)
- Containerization knowledge (Docker, Kubernetes)
- Scripting (PowerShell, Bash, Python)
- Monitoring tools (Zabbix, Grafana, PRTG)
- Certifications (MCSE, RHCE, CCNA)
Dynamics 365 Finance and Operations - Technical Support Engineer
Posted today
Job Viewed
Job Description
Dynamics 365 - Technical Support Engineer
Concentrix is disrupting the digital transformation platform market and is seeking highly skilled Dynamics 365 consultants and developers to join our dynamic and rapidly expanding team. If you are a talented Dynamics 365 consultant or developer with a passion for innovation and a desire to explore the product from a unique perspective, then we invite you to apply for this exciting opportunity.
Responsibilities
- As a highly skilled technical support engineer, you will take ownership of complex customer technical issues and provide timely and effective solutions. You will also serve as a technical escalation point for other engineers and assist in resolving cases through advanced troubleshooting tools (e.g. debugging).
- You will play a key role in building communities with peer delivery roles and sharing your knowledge through various readiness programs. You will also provide technical coaching and mentoring to others to help them deepen their proficiency in resolving highly complex customer issues.
- You will act as a trusted advisor to the product group and engineering teams, providing valuable insights and driving Microsoft product, diagnostic, and support process improvements.
- Your business and technology insights will be critical in shaping strategy when engaging with customers, partners, and teams. You will leverage your expertise to help drive business integration and ensure that our solutions align with our customers' needs and expectations.
Requirements:
- Minimum 2 years hands-on experience in ERP systems like Dynamics, SAP, PeopleSoft, NetSuite ERP, Oracle ERP Cloud, Epicor, and/or related.
- Good understanding of database administration like Restore, Backup, query store, etc, ability to write simple SQL query to inquiry data.
- Proficiency in diagnosing and resolving technical issues, performing root cause analysis, and providing effective technical support to end-users.
- Problem-Solving Abilities: Analytical mindset with excellent problem-solving skills, capable of identifying root causes of technical issues and implementing innovative solutions to resolve them.
- Communication Skills: Exceptional verbal and written communication skills, with the ability to convey complex technical information clearly and concisely to clients with varying levels of technical proficiency.
- Customer Focus: Customer-centric attitude with a passion for delivering exceptional service and building long-term relationships with clients, ensuring their satisfaction and success.
- Team Collaboration: Strong collaborative skills with the ability to work effectively in a cross-functional team environment, collaborating with colleagues from different disciplines to achieve common goals.
Technical Skills Required (System Admin)
- In-depth knowledge of Azure cloud services like Virtual Machine, subscription management, Storage, etc.
- Ability to customize and configure Dynamics 365 F&O to meet specific business requirements, including modifying entities, forms, workflows, and reports.
- Familiarity with Dynamics 365 Lifecycle Services for managing implementations, updates, and deployments, including environment management, issue diagnostics, and monitoring.
- Implementing security measures within Dynamics 365 F&O, managing user roles, permissions, and ensuring compliance with data security standards.
- Understanding upgrade paths, applying patches, and managing version upgrades of Dynamics 365 F&O while ensuring minimal disruption to operations.
- Knowledge of programming languages like X+ for customization and .NET for extending functionality in Dynamics 365 F&O.
- Good knowledge of Application lifecycle management, like version control, build/release pipeline.
Technical Skills Required (Data Management Framework (DMF) Specialist)
- Proficiency in data migration strategies and integration techniques between Dynamics 365 F&O and other systems, using tools like Data Entity Wizard, Data Management Framework, and Common Data Service.
- Good understanding of database administration like Restore, Backup, query store, etc, ability to write simple SQL query to inquiry data.
- Solid understanding of APIs (e.g. Postman)
- Understanding the integration possibilities with the Power Platform (Power BI, Power Apps, Power Automate) to extend and enhance Dynamics 365 F&O functionalities.
Additional Desirable Skills
- Basic understanding of related concepts AD/ADFS, DNS, Local Agent, Domain /Domain Controller.
- Basic understanding of local agent, Service fabric and Orchestrator Server
- How to collect and analyze related logs.
- Understanding of certificate rotation concept
- AX Experience
Benefits
- You will be a part of one the biggest and most diverse DTP teams in Egypt
- Very attractive salary
- Medical insurance (500K with family coverage)
- Life insurance
- Hybrid working model
- Transportation to and from site
- Partnerships with the most valuable brands in Egypt and Middle East
- Credit cards, loan facilitations
- Technical and business development plans
Technical Support Engineering: Internship Opportunities - Ignite Program for People with Disabili...
Posted 15 days ago
Job Viewed
Job Description
The program's primary goal is to foster greater inclusion within both our organization and the broader community. It offers people with disabilities an opportunity to enhance their technical and interpersonal skills, thereby equipping them with a competitive edge for future employment opportunities, both within and outside of Microsoft, upon completion of the program.
Participants will be assigned to project-based roles that contribute significantly to our business objectives and/or enhance current processes.
Please note that only individuals with disabilities are eligible to participate in this development program. If you are not part of this community, you are encouraged to explore other available roles on our recruiting page: careers.microsoft.com. People with disabilities are also welcome to apply for all other positions listed on careers.microsoft.com and undergo the standard hiring process.
**Program Track: Technical Support Engineering**
Depending on your qualifications and interests, you will work on challenging and meaningful projects that align with your career goals in technical support engineering.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work.
**Coaching and Mentorship**
Throughout the program, you will be assigned coaches and mentors who will provide guidance, support, and valuable insights to help you grow both professionally and personally.
**Duration: 12 Months**
**Type of Employment: Internship**
Are you ready to join us and create the future? Come as you are, do what you love-start your journey with us today.
برنامج "إجنايت" للأشخاص ذوي الإعاقة هو مبادرة تنموية مدتها عام واحد تهدف إلى توفير تجربة عمل واقعية مباشرة في عالم الشركات مع تلقي التوجيه من قادة استثنائيين.
الهدف الأساسي للبرنامج هو تعزيز قدر أكبر من الإدماج داخل كل من منظمتنا والمجتمع الأوسع. وهو يوفر للأشخاص ذوي الإعاقة فرصة لتعزيز مهاراتهم التقنية والشخصية، وبالتالي تزويدهم بميزة تنافسية لفرص العمل المستقبلية، داخل وخارج مايكروسوفت، عند الانتهاء من البرنامج.
سيتم تعيين المشاركين في أدوار قائمة على المشاريع تساهم بشكل كبير في أهداف أعمالنا و / أو تعزز العمليات الحالية.
يرجى ملاحظة أن الأفراد ذوي الإعاقة فقط هم المؤهلون للمشاركة في برنامج التطوير هذا. إذا لم تكن جزءا من هذا المجتمع ، فنحن نشجعك على استكشاف الوظائف الأخرى المتاحة على صفحة التوظيف الخاصة بنا: careers.microsoft.com. نرحب أيضا بالأشخاص ذوي الإعاقة للتقدم لجميع الوظائف الأخرى المدرجة في careers.microsoft.com والخضوع لعملية التوظيف المعتادة.
**مسار البرنامج: هندسة الدعم الفني**
اعتمادا على مؤهلاتك واهتماماتك ، ستعمل على مشاريع مليئة بالتحديات وذات مغزى تتوافق مع أهدافك في هندسة الدعم الفني.
تتمثل مهمة Microsoft في تمكين كل شخص وكل مؤسسة على هذا الكوكب لتحقيق المزيد. كموظفين ، نجتمع بعقلية النمو ، ونبتكر لتمكين الآخرين ، ونتعاون لتحقيق أهدافنا المشتركة. نبني كل يوم على قيمنا المتمثلة في الاحترام والنزاهة والمساءلة لخلق ثقافة الإدماج حيث يمكن للجميع الازدهار في العمل.
**التدريب والإرشاد**
خلال البرنامج ، سيتم تعيين مدربين وموجهين يقدمون لك التوجيه والدعم والرؤى القيمة لمساعدتك على النمو مهنيا وشخصيا.
**المدة: 12 أشهر**
**نوع العمل: تدريب داخلي**
هل أنت مستعد للانضمام إلينا وصنع المستقبل؟ تعال كما أنت ، افعل ما تحب - ابدأ رحلتك معنا اليوم
**Responsibilities**
+ Provide technical support, troubleshooting, and guidance to customers and partners who use Microsoft products and services.
+ Diagnose and solve complex issues, escalate critical cases, and collaborate with other teams to ensure customer satisfaction.
+ Learn from senior mentors and experts in the field of cloud computing and data analytics.
**Learning Opportunities**
+ **Introduction to Systems Administration:** Understanding roles, daily responsibilities, challenges, and skills for system administrators.
+ **Operating Systems:** Learning about installation, management, updates, and monitoring of operating systems and servers.
+ **Identity & Authentication Services:** Exploring on-premises and cloud identity services, multi-factor authentication, and security.
+ **Basic Networking:** Understanding networking protocols, the OSI model, IP structure, routing, and VLANs.
+ **Virtualization** : Learning about virtualization technologies like Hyper-V, VMWare, and Azure virtual machines.
+ **Cloud Administration** : Exploring cloud administration, hybrid cloud, Azure portal, and cloud storage.
+ **Security and Monitoring** : Understanding security protocols, email security, securing cloud resources, and mitigating attacks.
+ توفير الدعم الفني واستكشاف الأخطاء وإصلاحها وتوفيرالإرشادات للعملاء والشركاء الذين يستخدمون منتجات Microsoft وخدماتها.
+ تشخيص المشكلات المعقدة وحلها ، وتصعيد الحالات الحرجة ، والتعاون مع الفرق الأخرى لضمان رضا العملاء.
+ تعلم من كبار الموجهين والخبراء في مجال الحوسبة السحابية وتحليلات البيانات.
**فرص التعلم**
+ **مقدمة في إدارة الأنظمة:** فهم الأدوار والمسؤوليات اليومية والتحديات والمهارات لمسؤولي النظام.
+ **أنظمة التشغيل:** التعرف على تثبيت أنظمة التشغيل والخوادم وإدارتها وتحديثها ومراقبتها.
+ **خدمات الهوية والمصادقة:** استكشاف خدمات الهوية المحلية والسحابية والمصادقة متعددة العوامل والأمان.
+ **الشبكات الأساسية:** فهم بروتوكولات الشبكات ونموذج OSI وبنية IP والتوجيه وشبكات VLAN.
+ **المحاكاة الافتراضية** : التعرف على تقنيات المحاكاة الافتراضية مثل الأجهزة الظاهرية Hyper-V وVMWare وAzure.
+ **إدارة السحابة** : استكشاف إدارة السحابة والسحابة المختلطة ومدخل Azure والتخزين السحابي.
+ **الأمان والمراقبة** : فهم بروتوكولات الأمان وأمان البريد الإلكتروني وتأمين الموارد السحابية وتخفيف الهجمات.
**Qualifications**
To be eligible for the Technical Support Engineering track, you need to have one of the following:
+ Technical support, technical consulting, or information technology experience
+ A bachelor's degree in computer science, information technology (IT), or related field.
+ Certifications in SQL, coding, development, or other related certifications.
لكي تكون مؤهلا لمسار هندسة الدعم الفني، يجب أن يكون لديك واحد مما يلي:
+ الخبرة في مجال الدعم الفني أو الاستشارات الفنية أو الخبرة في مجال تكنولوجيا المعلومات
+ درجة البكالوريوس في علوم الكمبيوتر أو تكنولوجيا المعلومات (IT) أو مجال ذي صلة.
+ شهادات في SQL أو الترميز أو التطوير أو الشهادات الأخرى ذات الصلة.
مايكروسوفت هي صاحب عمل تكافؤ الفرص. سيتلقى جميع المتقدمين المؤهلين النظر في التوظيف بغض النظر عن العمر أو النسب أو اللون أو إجازة الرعاية العائلية أو الطبية أو الهوية الجنسية أو التعبير أو المعلومات الجينية أو الحالة الاجتماعية أو الحالة الطبية أو الأصل القومي أو الإعاقة الجسدية أو العقلية أو الانتماء السياسي أو حالة المحاربين القدامى المحمية أو العرق أو الدين أو الجنس (بما في ذلك الحمل) أو التوجه الجنسي أو أي خاصية أخرى تحميها القوانين واللوائح والمراسيم المعمول بها. إذا كنت بحاجة إلى مساعدة و / أو ترتيبات تيسيرية معقولة بسبب إعاقة أثناء تقديم الطلب أو عملية التوظيف ، فيرجى إرسال طلب عبر نموذج طلب الإقامة .
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
Senior Network Engineer (24 Months Contract)
Posted 14 days ago
Job Viewed
Job Description
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Senior Network Engineer (24 Months Contract)
Overview
-MasterCard Customer Engineering is a team responsible for strategic planning, design, and implementation of MasterCard's networks in support of our global markets.
-A Network Engineering Job consists of two main functions: Building and Maintaining MasterCard's global Customer Network and Corporate office network.
-Require a strong, experienced Technical Project Manager/Sr. Network Engineer to be responsible for:
Design and deliver network and communications solutions that satisfy the customer, product, application, service, and backbone requirements.
-Manages/leads large network infrastructure Projects to ensure security, availability, recoverability, performance, integrity, and supportability across Eastern Europe, the Middle East, and Africa.
-Managing escalations and resolving network communications and operation issues
-Builds and maintains networks for production and pre-production environments; assists in the development of requirements for upgrading existing Mastercard networks
Role
-Assume lead and total accountability for ongoing projects as assigned, including responsibility for planning, time and cost control, resource utilization, and implementation in support of New customer connectivity, Network upgrade Projects, Relocation projects, and Disconnect projects
-Special projects (MasterCard Network infrastructure upgrade and enhancements)
-Coordinates with multiple internal Mastercard and external stakeholders to implement technical networking activities
-Provide 1st, 2nd, and 3rd level support for interruptions to IT services, communicating with internal and external parties, investigating issues, and restoring service.
-Participate in special network services projects involving improvements to engineering activities, vendor support, customer support, problem resolution, and technical implementation.
-Manage external and internal customers' escalations and resolve network communications and operation issues.
-Develop detailed requirements for upgrading existing corporate and MasterCard Customer networks and re-architecting network segments to facilitate new requirements, technologies, and growth.
-Ensure all engineering systems and tools are correctly documented and managed.
-Enhance value for customers through better design and operation of services. This includes the departmental process or service improvements (implementing process improvements, coordinating improvements, lessons learned, process mapping)
- Evaluate current networks and applications to formulate recommendations for potential infrastructure design improvements
-Communicate effectively: Ability to listen, share knowledge, teach, and train people combined with outstanding communication and presentation skills. Uses project management methodologies to implement network projects
All About You
-Strong leadership, interpersonal, relationship-building, and negotiation skills are required, with a solid track record for developing internal and external relationships, including superior customer focus
-Knowledge of Project Management methodology (Prince2/PMP preferred), vendor management, IT best practices, ITIL, and PCI Standards.
-Advanced/Expert knowledge of Cisco, Fortinet, Palo Alto products & Network Technologies, Security, and Wireless.
-Must have experience with MPLS, broadband, satellite (VSAT), leased lines, and wireless technologies.
-Must have worked on the following protocols: TCP/IP, EIGRP, OSPF, BGP, MPLS, TACACS+, SNMP, DMVPN Policy-based routing
-Preference for Cisco Certified Network Professional Certification R&S (CCNP Routing & Switching) OR above certifications (CCIE R&S/Security).
-Experience of working with local and global service providers.
-Strong analytical/problem-solving and planning skills
-Ability to multi-task on multiple projects effectively while setting priorities and meeting deadlines under pressure
-Comfortable around higher management; can influence without creating undue conflict or resistance
-Advanced Microsoft Excel /Word experience.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
System Administrator
Posted today
Job Viewed
Job Description
For a big and leading company in
Tobacco Industry
located in
6th of October,Giza, Egypt
.
Partner & More
is looking for a skilled and experienced highly qualified
System Administrator
:
Main Responsibilities:
- Maintain optimal performance for all Production Services.
- Analyze critical paths to identify bottlenecks and implement improvements.
- Create technical documentation: Low-Level Designs (LLD), architecture diagrams (Visio), and presentations (PowerPoint).
- Ensure appropriate monitoring and early warning systems are in place and functional.
- Assist in defining and implementing IT policies and procedures.
- Manage daily operations for systems infrastructure planning and engineering.
- Provide 24x7 production support when required.
Required Certifications:
- Microsoft Certified: Windows Server Hybrid Administrator Associate.
- Red Hat Certified System Administrator
- Linux Professional Certification
- Vendor-Specific Storage Certifications.
- AWS / Azure Certification.
Be The First To Know
About the latest It specialists Jobs in Sheikh Zayed City !
Network Security Engineer
Posted today
Job Viewed
Job Description
Global Solutions is hiring talented
Network_Security_EngineerResponsibilities
: -
-Implement, Troubleshoot, and provide support for various network and network security solutions and services from different vendors such as but not limited to (routers, switches, wireless, SD-WAN, firewalls, IPDS, load balancers, WAFs, Web Gateways, Mail Gateways, SASE, ZTNA and VPNs).
-Provides technical guidance and consultation, responds to work tasks to our customers, analyzes and solves reported network and network security problems.
-Create, oversee and test security measures (e.g., access authentication and disaster recovery).
-Co-ordinate with different teams to achieve the requirements of delivering successful projects.
-Stay up to date with emerging network and security technologies and trends, sharing insights with the team and clients.
Job_Requirements: -
2-3 years of related experience.
CCNP Enterprise, CCNP Security certifications.
Experience with Fortinet, PaloAlto, F5, Forcepoint is a prefered.
Certifications in the above vendors are a plus.
Strong knowledge of IPsec VPN Framework, TCP/IP, OSI Model
Very good experience in network routing, switching and wireless.
Good command of the English language.
Excellent communication and presentation skills.
Excellent problem-solving skills
if you are interested kindly send your CV to :
.
Senior System Administrator (Linux)
Posted 6 days ago
Job Viewed
Job Description
- Role: Senior System Administrator (Linux)
- Responsibilities:
1) Install, configure and maintain infrastructure components in a virtualized Linux Environment
2) Fully manage the installation, configuration and troubleshooting of all aspects of Linux servers
3) Architect, install, configure and optimize computing systems and networks in a Linux based environment
4) Administer, troubleshoot, and resolve failures and critical alerts on Linux and Windows servers
- Requirements
1) Bachelor's degree in Engineering or Computer Science
2) 4 to 7 years of hands-on experience with Linux Red Hat and Unix Administration
3) Proficient in written and spoken English
4) Strong analytical, troubleshooting, and communication skills
5) Linux Red Hat Certification preferred
6) Experience in Red Hat Enterprise Linux System Administration including installation, software configuration, and network setup
7) Patch management, system backup and restore, performance tuning
8) Familiarity with Linux scripting languages and storage (LVM, Snapshot, ISCSI)
9) Experience with Linux security (Firewalld, SELinux) and virtualization (VMware, Hyper-V)
10) Experience with Red Hat Satellite and preferably Red Hat OpenShift
11) Basic knowledge of network technologies and protocols