1 Healthcare jobs in Sheikh Zayed City
Senior Business Analyst- Healthcare
Posted 22 days ago
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Job Description
Overview
The Senior Business Analyst will be responsible for identifying and analyzing business needs and translating them into technical solutions. This role involves gathering and documenting requirements, creating functional specifications, and working with cross-functional teams to ensure that solutions meet business needs. The position plays a pivotal role in bridging the gap between clinical stakeholders, healthcare operations, and technology implementation teams. The candidate will align system functionalities with healthcare workflows and support the implementation of Healthcare Information Systems (HIS), ensuring compliance with healthcare accreditation standards.
Responsibilities
- Work with business stakeholders to identify and analyze business needs and translate them into technical solutions.
- Gather and document requirements and create functional specifications for development teams.
- Collaborate with cross-functional teams, including project managers, developers, and quality assurance analysts, to ensure that solutions meet business needs.
- Develop and maintain project plans, status reports, and other project documentation.
- Perform data analysis and develop data models and workflows.
- Conduct user acceptance testing and ensure that solutions meet business requirements.
- Provide training and support to end-users.
- Continuously evaluate and improve processes and procedures.
- Review training material and user manuals and conduct package-specific training for clients.
- Develop and review the statement of work (SOW) before signing.
- Evaluate vendors in collaboration with the Pre-Sales team.
- Participate in initiatives and research and development as needed.
- Review and compile the compliance matrix to demonstrate the capabilities of the proposed IT platform and submit to the presales team to ensure the overall proposal is compliant.
- Conduct awareness sessions for the project team to explain project scope and objectives.
- Review all "to be" processes and application requirement deliverables developed by the Software Architect to ensure technical soundness, adherence to project scope, and meeting customer expectations.
- Act as a subject matter expert (SME) in HIS modules such as EMR, LIS, RIS, pharmacy, inventory, billing, and patient administration.
- Support UAT planning, test case development, and execution in collaboration with end users.
- Track and resolve HIS-related issues and change requests using project tracking tools.
- Ensure that HIS configurations support healthcare accreditation requirements (e.g., JCI, CBAHI, CAP, etc.).
- Assist in mapping digital workflows to accreditation standards and recommend system enhancements accordingly.
Personal Skills
- Strong personal ownership and ability to set and meet high professional standards, with a flexible and responsive work style.
- Strong communication, interpersonal, and presentation skills.
- Ability to multi-task and work under pressure.
- Excellent leadership and people management skills.
- Excellent command of English.
Technical Skills
- Bachelor's degree or equivalent experience preferred in Computer Science or Engineering.
- 6+ years of experience.
- Experience working with various business domains such as finance, human resources, telecom, digital, utilities, and operations.
- Familiarity with project management tools such as JIRA and Trello.
- Knowledge of SQL and experience in querying databases is a plus.
- Experience using data visualization tools such as Tableau and Power BI.
- Familiarity with requirements management tools such as Rational DOORS and ARIS.
- Passionate about designing solutions and performing necessary customization in collaboration with the team or independently to fulfill customer requirements.
Education
- B.Sc. in Engineering, Computer Science
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