8 Urgent Care jobs in Egypt
Customer Care
Sutherland Global Services
Posted today
Job Viewed
Job Description
Identify customer needs and help customers use specific features
- Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
- Update our internal databases with information about technical issues and useful discussions with customers
- Monitor customer complaints on social media and reach out to provide assistance
- Share feature requests and effective workarounds with team members
- Inform customers about new features and functionalities
- Follow up with customers to ensure their technical issues are resolved
- Gather customer feedback and share with our Product, Sales and Marketing teams
- Assist in training junior Customer Support Representatives
**Job Requirements**
- B2-C1 English speaking
- Experience as a Customer Support Specialist or similar CS role
- Familiarity with our industry is a plus
- Experience using help desk software and remote support tools
- Understanding of how CRM systems work
- Excellent communication and problem-solving skills
- Multi-tasking abilities
- Patience when handling tough cases
- BSc in Information Technology or relevant diploma
Pay: E£9,000.00 - E£13,000.00 per month
Application Question(s):
- what is you English level?
- are you flexible with night and overnight shifts?
- Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
- Update our internal databases with information about technical issues and useful discussions with customers
- Monitor customer complaints on social media and reach out to provide assistance
- Share feature requests and effective workarounds with team members
- Inform customers about new features and functionalities
- Follow up with customers to ensure their technical issues are resolved
- Gather customer feedback and share with our Product, Sales and Marketing teams
- Assist in training junior Customer Support Representatives
**Job Requirements**
- B2-C1 English speaking
- Experience as a Customer Support Specialist or similar CS role
- Familiarity with our industry is a plus
- Experience using help desk software and remote support tools
- Understanding of how CRM systems work
- Excellent communication and problem-solving skills
- Multi-tasking abilities
- Patience when handling tough cases
- BSc in Information Technology or relevant diploma
Pay: E£9,000.00 - E£13,000.00 per month
Application Question(s):
- what is you English level?
- are you flexible with night and overnight shifts?
This advertiser has chosen not to accept applicants from your region.
0
Customer Care Agent
Teleperformance
Posted today
Job Viewed
Job Description
Requirements:
- Answering phone calls to help customers resolve their issues
- Answering customers' inquiries
- Reporting problem or escalating calls if needed
- English profile must be +B2
- Grads, Egyptians, non-egyptians, drop outs are welcome to apply.
- 5 working days a week, 9 hours a day including 1 hour break ( rotational)
- Full commitment is essential
**Benefits**:
- Up to 1000 E.P net salary.
(The exact amount) is determined after the interview depending on English profile.
- Transportation provided all over Cairo from the nearest pickup point.
- Door to door transportation for girls working night shifts which end after 11 PM
- Social and medical insurance up to 15000
- Ability to get promoted after six months operations
- 1000 EP overnight allowance.
- Availability to work overtime and improve your income.
- Friendly and supportive work environment.
- Paid training program.
**Job Types**: Full-time, Contract
Contract length: 12 months
**Salary**: E£9,500.00 per month
**Language**:
- English (required)
- Answering phone calls to help customers resolve their issues
- Answering customers' inquiries
- Reporting problem or escalating calls if needed
- English profile must be +B2
- Grads, Egyptians, non-egyptians, drop outs are welcome to apply.
- 5 working days a week, 9 hours a day including 1 hour break ( rotational)
- Full commitment is essential
**Benefits**:
- Up to 1000 E.P net salary.
(The exact amount) is determined after the interview depending on English profile.
- Transportation provided all over Cairo from the nearest pickup point.
- Door to door transportation for girls working night shifts which end after 11 PM
- Social and medical insurance up to 15000
- Ability to get promoted after six months operations
- 1000 EP overnight allowance.
- Availability to work overtime and improve your income.
- Friendly and supportive work environment.
- Paid training program.
**Job Types**: Full-time, Contract
Contract length: 12 months
**Salary**: E£9,500.00 per month
**Language**:
- English (required)
This advertiser has chosen not to accept applicants from your region.
1
Customer Care Representative
Cairo, Al Qahirah
Teleperformance
Posted today
Job Viewed
Job Description
**Teleperformance is open now for hiring.**
Now you can get an easy job, brilliant career opportunity and good money in return.
We are hiring **immediately** customer care representative with salary up to 10.4K
For further info. Contact us through WhatsApp 01001915333
**Job Types**: Full-time, New grad
Pay: E£5,400.00 - E£10,400.00 per month
Now you can get an easy job, brilliant career opportunity and good money in return.
We are hiring **immediately** customer care representative with salary up to 10.4K
For further info. Contact us through WhatsApp 01001915333
**Job Types**: Full-time, New grad
Pay: E£5,400.00 - E£10,400.00 per month
This advertiser has chosen not to accept applicants from your region.
2
Customer Care Representative
Sutherland Egypt
Posted today
Job Viewed
Job Description
Sutherland (Cairo site) is hiring customer service representatives
- Highest Net salary in the market starts 12,100 Net + kpis + allowances)
- Fully Paid training + granted KPIs within training
- Granted KPIs for the first 3 months
- Medical and social insurance
- 9 working hours including 1-hour break/ 2 days off per week
- Transportation provided 24/7
- Bonus and incentive plan above an associate's salary
- 3,6 & 12 Months bonus
- *Fluency in English is a must*
- Flexibility with working night and overnight shifts is a must
Pay: E£12,000.00 - E£15,500.00 per month
Application Question(s):
- Previous Experience? EG: Company Name
- Are you okay with working night and overnight shifts?
- Nationality?
- Highest Net salary in the market starts 12,100 Net + kpis + allowances)
- Fully Paid training + granted KPIs within training
- Granted KPIs for the first 3 months
- Medical and social insurance
- 9 working hours including 1-hour break/ 2 days off per week
- Transportation provided 24/7
- Bonus and incentive plan above an associate's salary
- 3,6 & 12 Months bonus
- *Fluency in English is a must*
- Flexibility with working night and overnight shifts is a must
Pay: E£12,000.00 - E£15,500.00 per month
Application Question(s):
- Previous Experience? EG: Company Name
- Are you okay with working night and overnight shifts?
- Nationality?
This advertiser has chosen not to accept applicants from your region.
3
Us Customer Care Rep
Sutherland Global Services
Posted today
Job Viewed
Job Description
**First waves. Highest salary in the whole industry.**
Join our team as a customer support agent for our USA accounts working in Cairo, Egypt.
Salary and Benefits:
- Net salary +11k
- Full paid training.
- 24h transportation door to door.
- Supportive of your career and professional development.
- Lavish monthly bonus and overnight allowance.
- Gym discount and Business Sim Card
- Promotion opportunities in 6 months.
Sutherland is an experience-led digital transformation company that can help your business achieve non-linear growth by delivering exceptionally engineered experiences for your (very human) customers and employees.
Qualifications:
- Fluent English speakers (B2-C1).
- Flexibility with night and overnight shifts
- Graduates and dropouts are welcome.
- On-site position in New Cairo, Fifth Settlement.
Pay: E£10,000.00 - E£11,290.00 per month
Application Question(s):
- Are you flexible with night and overnight shifts?
- What is your level of proficiency in English?
- Are you okay with our location in New Cairo? The vacancy is on site.
Join our team as a customer support agent for our USA accounts working in Cairo, Egypt.
Salary and Benefits:
- Net salary +11k
- Full paid training.
- 24h transportation door to door.
- Supportive of your career and professional development.
- Lavish monthly bonus and overnight allowance.
- Gym discount and Business Sim Card
- Promotion opportunities in 6 months.
Sutherland is an experience-led digital transformation company that can help your business achieve non-linear growth by delivering exceptionally engineered experiences for your (very human) customers and employees.
Qualifications:
- Fluent English speakers (B2-C1).
- Flexibility with night and overnight shifts
- Graduates and dropouts are welcome.
- On-site position in New Cairo, Fifth Settlement.
Pay: E£10,000.00 - E£11,290.00 per month
Application Question(s):
- Are you flexible with night and overnight shifts?
- What is your level of proficiency in English?
- Are you okay with our location in New Cairo? The vacancy is on site.
This advertiser has chosen not to accept applicants from your region.
4
Air Logistics Customer Care Specialist
Cairo, Al Qahirah
Kuehne+Nagel
Posted 4 days ago
Job Viewed
Job Description
**It's more than a job**
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
****
**How you create impact**
- Shipment Ownership: Ensure efficient file handling and availability of customer data for stakeholder teams.
- Customer Communication: Monitor shipments consistently and communicate proactively with customers.
- Feedback Management: Handle customer feedback, complaints, and escalations, ensuring swift corrective actions.
- Digital Solutions: Promote awareness and usage of customer-facing digital solutions.
- Customer Implementations: Actively participate in customer implementations and scalable trainings.
- Profit Maximization: Focus on spot quotation execution, fast response times, and upselling KN products.
- Customer Growth: Manage and develop customer growth and retention strategies.
**What we would like you to bring**
Education & Experience:
- Knowledge and experience in freight forwarding, its processes, and regulations. Both education and experience are required.
Skills:
- Commercial drive and mindset.
- Strong communication, problem-solving, and conflict resolution skills.
- Knowledge of Air Logistics standard operating model and products.
Technical Knowledge:
- Familiarity with import and export handling concepts and system technicalities.
Behavioral Competencies:
- Demonstrate self-awareness and integrity.
- Enable team success and trust.
- Take ownership and show courage and conviction.
**What's in it for you**
- Career Growth: Clear pathways for advancement and professional development.
- Supportive Environment: Positive, inclusive, and supportive work culture.
- Recognition: Regular recognition for achievements and contributions.
- Flexibility: Flexible working arrangements supporting a healthy work-life balance.
**Who we are**
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1- during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: with the nature of your request. We will answer your inquiry within 24 hours.
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
****
**How you create impact**
- Shipment Ownership: Ensure efficient file handling and availability of customer data for stakeholder teams.
- Customer Communication: Monitor shipments consistently and communicate proactively with customers.
- Feedback Management: Handle customer feedback, complaints, and escalations, ensuring swift corrective actions.
- Digital Solutions: Promote awareness and usage of customer-facing digital solutions.
- Customer Implementations: Actively participate in customer implementations and scalable trainings.
- Profit Maximization: Focus on spot quotation execution, fast response times, and upselling KN products.
- Customer Growth: Manage and develop customer growth and retention strategies.
**What we would like you to bring**
Education & Experience:
- Knowledge and experience in freight forwarding, its processes, and regulations. Both education and experience are required.
Skills:
- Commercial drive and mindset.
- Strong communication, problem-solving, and conflict resolution skills.
- Knowledge of Air Logistics standard operating model and products.
Technical Knowledge:
- Familiarity with import and export handling concepts and system technicalities.
Behavioral Competencies:
- Demonstrate self-awareness and integrity.
- Enable team success and trust.
- Take ownership and show courage and conviction.
**What's in it for you**
- Career Growth: Clear pathways for advancement and professional development.
- Supportive Environment: Positive, inclusive, and supportive work culture.
- Recognition: Regular recognition for achievements and contributions.
- Flexibility: Flexible working arrangements supporting a healthy work-life balance.
**Who we are**
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1- during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: with the nature of your request. We will answer your inquiry within 24 hours.
This advertiser has chosen not to accept applicants from your region.
5
Vodafone Egypt- Customer Care Advisor
Vodafone
Posted today
Job Viewed
Job Description
**Description**:
We are looking for graduates to kick start their career as ‘Customer Care Advisors’ at Vodafone Egypt by learning from the best in the field and the # 1 Telecommunications operator in Egypt.
You will be starting off as Vodafone staff since day one with all the special benefits that come with it, also you will get the right exposure and experience needed for you to grow professionally and develop your career path.
Location: Zahraa El Maadi
We are looking for graduates to kick start their career as ‘Customer Care Advisors’ at Vodafone Egypt by learning from the best in the field and the # 1 Telecommunications operator in Egypt.
You will be starting off as Vodafone staff since day one with all the special benefits that come with it, also you will get the right exposure and experience needed for you to grow professionally and develop your career path.
Location: Zahraa El Maadi
This advertiser has chosen not to accept applicants from your region.
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6
Internship Customer Care -egypt - Start Your Career
Medtronic
Posted today
Job Viewed
Job Description
**Careers that Change Lives**
Begin your life-long career of exploration, innovation, and championing healthcare access and equity for all. Join a healthcare technology company that alleviates pain, restores health, and extends life for more than two people every second.
Represents company to external and internal customers, answers product-related questions, traces lost shipments, interprets and clarifies customer orders for the shipping department, takes orders or registrations, and when necessary may connect customers to appropriate support or field staff.
**A Day in the Life**
- Receive customer orders from sales team
- Process the order into SAP (Systems Applications and Products in Data Processing)
- Finalize order with Warehouse (create delivery note).
- Communicate with 3PL the requested delivery date and time.
- Follow up on invoices/delivery notes till the final proof of delivery is presented.
- Monitor the transportation plan that is provided by transportation team ( 3PL).
- Monitor the consignment stock Hospital/Sales.
**Must Haves**
- Bachelor degree in any discipline
- Recent graduate
- Fluent in English and Arabic
- Good Command of English language
**Nice to Haves**
- Strong verbal & written communication skills
- Proficient in MS office (Power Point, Excel, Word, Outlook)
- SAP knoweldge is a plus
- Eager to learn & develop
**Internship details**:
- Start date: August
- Duration: 6 months
- Hybrid model: remote and in-office work
- Working time: 40 h/week
**We Offer**
We offer a competitive salary and benefits package to all our interns:
- Flexible working environment
- An unforgettable experience in the healthcare & medical devices sector
- Join a community or expert in a function or in a therapy to foster your knowledge
- Peer-Advisor program
- Training possibilities via Cornerstone/Harvard Manage Monitor/GetAbstract/Skill Labs
- Other benefits link to the country requirements
**About Medtronic**
Bold thinking. Bolder actions. We are Medtronic.
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people. Powered by our diverse knowledge, insatiable curiosity, and desire to help all those who need it, we deliver innovative technologies that transform the lives of two people every second, every hour, every day. Expect more from us as we empower insight-driven care, experiences that put people first, and better outcomes for our world.
In everything we do, **we are engineering the extraordinary.
**Your Answer
Begin your life-long career of exploration, innovation, and championing healthcare access and equity for all. Join a healthcare technology company that alleviates pain, restores health, and extends life for more than two people every second.
Represents company to external and internal customers, answers product-related questions, traces lost shipments, interprets and clarifies customer orders for the shipping department, takes orders or registrations, and when necessary may connect customers to appropriate support or field staff.
**A Day in the Life**
- Receive customer orders from sales team
- Process the order into SAP (Systems Applications and Products in Data Processing)
- Finalize order with Warehouse (create delivery note).
- Communicate with 3PL the requested delivery date and time.
- Follow up on invoices/delivery notes till the final proof of delivery is presented.
- Monitor the transportation plan that is provided by transportation team ( 3PL).
- Monitor the consignment stock Hospital/Sales.
**Must Haves**
- Bachelor degree in any discipline
- Recent graduate
- Fluent in English and Arabic
- Good Command of English language
**Nice to Haves**
- Strong verbal & written communication skills
- Proficient in MS office (Power Point, Excel, Word, Outlook)
- SAP knoweldge is a plus
- Eager to learn & develop
**Internship details**:
- Start date: August
- Duration: 6 months
- Hybrid model: remote and in-office work
- Working time: 40 h/week
**We Offer**
We offer a competitive salary and benefits package to all our interns:
- Flexible working environment
- An unforgettable experience in the healthcare & medical devices sector
- Join a community or expert in a function or in a therapy to foster your knowledge
- Peer-Advisor program
- Training possibilities via Cornerstone/Harvard Manage Monitor/GetAbstract/Skill Labs
- Other benefits link to the country requirements
**About Medtronic**
Bold thinking. Bolder actions. We are Medtronic.
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people. Powered by our diverse knowledge, insatiable curiosity, and desire to help all those who need it, we deliver innovative technologies that transform the lives of two people every second, every hour, every day. Expect more from us as we empower insight-driven care, experiences that put people first, and better outcomes for our world.
In everything we do, **we are engineering the extraordinary.
**Your Answer
This advertiser has chosen not to accept applicants from your region.
7