420 Transformation Manager jobs in Egypt

How will you CONTRIBUTE and GROW?

Manage and/or coordinate every or most of the processes of one or several project(s): initiate, plan, execute, monitor, control & close project(s).

A project is a TEMPORARY endeavor (ie. begins & ends with defined scope & resources) undertaken to create a UNIQUE result (ie. it is not a routine operation) like : site, product, service, software etc.

INCLUDE employees who spend most of their time managing one of several projects

EXCLUDE the employees who :

• partially contribute to a project (on only very specific dimensions)
• dedicate less than 25% of their job to project management

Main Accountabilities

• Work closely with Process owners and operation teams to identify opportunities for improvement in existing processes and automate those processes.
• Monitor project progress, identify risks and issues, and implement appropriate mitigation strategies.
• Track project budgets, manage financial resources, and ensure accurate financial reporting throughout the project lifecycle.
• Coordinate with the business units, Digital & Technology, and various operations teams as necessary
• Participate in the prioritization process with specific insight to performance ,risk considerations and Business case
• Ownership of ongoing support and other solutions and the quality of service and performance.

Differentiating Criteria

Team Management: Manage consultant team or functional management

Scope: Small to medium project

Decision Making / Activity:

• Policy and strategy implementation for short term project (1 year or less)
• Problems faced are difficult to moderately complex.

___

Are you a MATCH?

• Master degree in Finance/ Business Administration / Project Management
• 5+ years experience
• Ability to present and discuss with different stakeholders. / Good experience in business, continuous improvement.

Our Differences make our Performance
At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

About e& CX Solutions

It's one of Etisalat affiliates that offers business process outsourcing services. With Our highly skilled team, cutting-edge technology, and a decade of expertise in empowering business growth, we enable you to optimize operations and enhance customer experiences. e& global services in Egypt cater excellence to your ever-changing lifestyle and ever-expanding demands – covering not only business process outsourcing, but a wide collection of services that suit your various needs. We will continue to be your trusted companion and consultant, enabling connectivity and everything beyond, accelerating the digital world and pioneering future-forward spaces.

Role Purpose:

The Program Coordinator will manage and execute the Beyond the Desk program, an e& Executive Immersion initiative designed to enhance employee understanding of customer experiences through live call interactions at e& Contact Centres. The role requires strong organizational skills, effective communication, and collaboration with stakeholders to ensure seamless program delivery and actionable outcomes.

Key Responsibilities:

• Plan and execute the Beyond the Desk program, including scheduling batches and coordinating attendee participation.
• Invite employees, confirm bookings, and provide logistical details such as location, timing, and program expectations.
• Conduct pre-immersion training sessions tailored to skill sets required for high-volume call days.
• Arrange shadow call agents in alignment with Operations team to support attendees during live call interactions.
• Facilitate debriefing sessions post-live calls to gather insights and encourage attendees to commit to actionable initiatives.
• Track and monitor progress of attendees' initiatives, ensuring timely updates and completion.
• Communicate program participation and initiative outcomes to the organization through dashboards while maintaining confidentiality.
• Provide progress updates to management and highlight delays or non-compliance.
• Collaborate with internal and external stakeholders, including CX teams, to ensure program alignment with organizational objectives.

Requirements:

• Bachelor's degree in Business Administration, Event Management, or a related field.
• 2-4 years of experience in event management, program coordination, or similar roles.
• Strong organizational and time management skills with attention to detail.
• Excellent communication and interpersonal skills to engage effectively with employees and stakeholders.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and familiarity with dashboard reporting tools.
• Ability to work independently and collaboratively in a fast-paced environment.
• Cultural awareness and sensitivity, ensuring alignment with UAE-based organizational values.
• Prior experience in customer experience or contact center environments is a plus.

Join a top-tier S&P 500 technology company that's redefining how millions of customers shop, connect, and grow. We're committed to innovation at scale, fostering a culture of ownership, and delivering world-class products across the globe.

As a PMO Lead within our Engineering Services team, you will own the full lifecycle governance of high-impact engineering and infrastructure programs. From data center expansion to digital tools integration, you will establish and uphold governance frameworks that ensure clarity, accountability, and delivery excellence across all phases of execution.

• Develop and maintain robust PMO governance structures, including project charters, RAID logs, risk/issue management, and performance dashboards.
• Lead project planning, resource forecasting, and scheduling activities to align cross-functional teams toward shared goals.
• Deliver executive-level insights through data-driven reporting (Power BI) and enterprise PMIS tools.
• Facilitate seamless collaboration across engineering, operations, procurement, and vendor stakeholders.
• Monitor and ensure compliance with financial, timeline, and quality standards.
• Champion process innovation, including digital transformation initiatives such as automation, AI dashboards, BIM, and advanced analytics.
• Drive continuous improvement through structured lessons learned, change management, and knowledge sharing practices.

Required Qualifications

• Bachelor's degree in Engineering, Management Information Systems, or Project/Construction Management.
• Minimum 8 years of relevant experience.
• Demonstrated track record in managing large-scale engineering, infrastructure, or IT programs.
• Strong background in multinational or cross-border project environments.
• Expertise in PMO tools, digital project controls, and stakeholder engagement.

What We Offer

• A high-impact role within a global technology leader.
• Exposure to complex, enterprise-scale engineering and digital transformation initiatives.
• Opportunities to innovate with leading-edge tools and scalable processes.
• Dynamic, collaborative culture focused on performance, inclusion, and growth.
• Competitive compensation, professional development, and global mobility pathways.

About Us

NOK Human Capital, founded in 2018 as part of NOX Holding, delivers end-to-end HR services across the Middle East and Europe. Backed by NOX's IT, logistics, shipping and financial portfolios, we offer fast, cost-efficient solutions for recruiting and managing talent at all levels. With 300 trusted partners, over 10,000 hires and a 132,000-strong candidate database, we operate in Egypt, Jordan, UAE, KSA, Italy, Germany, Canada and India.

3Sixty is a
US-based company
that services dentists across the United States with advanced digital dentistry solutions. Our focus is on helping dentists deliver care that is faster, more accurate, and more predictable.

We're looking for a
Program Manager, Special Projects
to partner directly with the CEO and take ownership of high-priority initiatives across the company. This is a hands-on execution role designed for a generalist who thrives in ambiguity, enjoys variety, and knows how to get things done. You'll step in wherever there's no clear owner — whether it's product, operations, customer experience, or growth — and drive projects from idea to execution.

What You'll Do

• Own cross-functional projects
  that don't have a defined leader — set goals, coordinate teams, and push them to completion.
• Act as the
  CEO's executor
  , ensuring priorities move forward and no initiative falls through the cracks.
• Follow up relentlessly
  with teammates and departments to track progress, unblock roadblocks, and hold people accountable.
• Build simple systems (dashboards, updates, reports) to keep everyone aligned without adding unnecessary bureaucracy.
• Jump into
  different areas of the business
  — one week you may help roll out a new customer process, the next coordinate with external partners, and the next streamline operations.
• Bring structure and momentum to projects that are messy, undefined, or moving too slowly.

Who You Are

• A
  generalist executor
  who's comfortable wearing many hats and leading diverse project types.
• Highly
  organized and proactive
  , with strong follow-through and an ability to manage multiple moving parts at once.
• A
  doer
  at heart — not just someone who tracks tasks, but someone who ensures they get done.
• Excellent communicator who can coordinate across departments and keep people accountable without friction.
• Thrives in a
  fast-paced, startup environment
  where priorities change quickly and nothing is handed to you with a playbook.

Bonus Points If You Have

• Experience in healthcare, dental, or technology sectors.
• Exposure to both
  operations
  and
  growth-driven initiatives
  .

A program manager is responsible for planning and overseeing projects within Breadfast, from the initial ideation through to completion

Roles & Responsibilities

• :Define projects based on the business needs and manage changes using appropriate techniques
• .Lead and mentor a team of Senior/ Associate Program Managers ensuring alignment with program goals and objectives
• .Build team charters with key deliverables for each team membe
• rMonitor and document the project phases and track the progress
• .Measure project performance using appropriate tools and techniques
• .Ensure adherence to all project management and the standards during project execution
• .Schedule and attend project meetings to ensure clear communication to the stakeholder such as project phases and statuses, deadlines, and ongoing issues
• .Analyze project outcomes and make recommendations for improvement-based metrics
• .Prepare a report to top management using appropriate tool
• sManage different stakeholders across the full organizatio

nRequired Education, Knowledge & Skill

• sBachelor's degre
• eMinimum 5 years of experience in a similar rol
• eExcellent communication skill
• sProblem-solving and leadership skill
• sProject planning, risk management, time management and other project management skill
• sProject management qualification (PMP), and Certified Associate in Project Management (CAPM) is a plus
• .Strong people management skills and proven experience in leading a tea
• mExperience in strategic planning, risk management and/or change managemen
• tProficiency in project management software and tool
• sStrong numerical analysis skill
• sGood knowledge of data visualization and analysi

s

Position Overview

The candidate will be responsible for the flawless execution of the project. The Program Manager will manage day to day activities, provide project guidance, support, monitor the project progress and ensure the completion of the milestones as per the defined timelines. The Program Manager will also be responsible for regular communication with the client as well as identifying key issues, gaps and creating corresponding action plans and corrective measures.

Key responsibilities

• Onboarding of the new care coaches/Patient support specialists as replacement with assurance of the receipt of initial Project specific training and refresher when needed.
• Regular checks of the planned activities versus completed to identify gaps.
• Monthly quality checks to calls
• Ensure the availability of the completed signed & dated informed consent forms.
• Highlight any gaps with the care coach/PSS & understanding root cause, corrective & preventive action plan should be created in case of repeated issues. (CAPA creation will be based on the severity & frequency of identified issues)
• Attending calls with Care Coaches as an observer.
• Review of the Adverse event reporting forms to ensure the following:
• Form completion & accuracy
• Information matching with the primary source (if any)
• Reporting within the specified timelines (24 hours) or as specified by PV client team.
• Tracking of the reported adverse event on the patient's tracking sheet.
• Perform regular Adverse event reconciliation ahead of sharing with client.
• Submit Monthly Performance Report to Client within the agreed timelines.
• Ensure project specific files including but not limited to (Consents, Courier invoices, Stock Receiving forms, Training attendance sheet) are maintained throughout the project life cycle, quarterly checks of files completion and updates.
• Ensure regular tracking of project's Pass-through expenses.
• Send quarterly report with the passthrough cost expenses.
• Identifies emerging issues/risks and their implications and propose solutions.
• Manages staff involved in call center, care coaches and admins.
• Reports on progress towards business objectives and discuss future directions.
• Establish the program framework and implementation process with clear timelines and deliverables.
• Ensure the development and timely delivery of monthly program status reports.
• Cross-functional collaboration with internal functions as per program needs and requirements.
• Assesses project risks and specifies contingencies.

Skills & Experience required

• Experience in the pharmaceutical market access industry.
• Strong understanding of patient affordability programs in the life science industry.
• Excellent knowledge of the regulatory bodies structure, function and requirements in Egypt
• Excellent knowledge of the insurance and reimbursement sector in Egypt.
• Strong customer service attitude.
• Demonstrates competent project management skills with proven time management and personal organizational skills.
• Ability to manage multiple programs in a timely and efficient manner.
• Good team-based interpersonal skills but also an ability to work independently.
• Energetic, dynamic and self-driven individual with excellent communication, presentation and interpersonal skills, communicating well with patients, HCPs, NGOs and regulatory authorities.

Qualifications & Other requirements

In addition to the skills and experience above, candidates will have:

Strong academic track record including minimum of a bachelor's degree in life sciences or equivalent (a Master's degree is valued but is not essential).

• Fluency in English/Arabic.
• Advanced MS Office skills.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more

Job description

Why join us?

Group Chief Operating Office (GCOO) is a critical capability for the Group comprising Business COO, Operations, Procurement and Real Estate, Business Risk & Resilience including (Business Continuity, Protective Security, Non-Financial Risk, and ServCo) and Change Execution. GCOO is the execution engine of the Group. As well as managing & controlling the business, the GCOO organisation enables business strategy through transformation and optimises operational efficiency.

GCOO Change Execution is critical in leading the implementation of GCOO's most significant, large scale, complex strategic programmes and ensuring successful delivery of cross-business change initiatives. These are typically cross value stream enablers or global, common solutions required across businesses.

The Opportunity:

The Regional Transformation Business Manager will play a pivotal role in shaping and executing the MENAT transformation agenda. This role provides strategic, operational, and governance support to senior leadership, ensuring that transformation initiatives are delivered effectively, aligned with HSBC's global strategy, and embedded sustainably across markets.

As a trusted advisor and change leader, the role will combine governance discipline, financial and risk oversight, and people engagement to drive successful outcomes across the region.

What you'll do:

Governance & Strategy

• Ensure robust governance frameworks, documentation, and management controls are in place.
• Lead the coordination of governance forums, drafting high-quality executive and board-level materials.
• Translate strategic goals into actionable plans and track execution, ensuring adjustments are made where necessary.
• Support project and strategy execution by developing approaches that deliver strong stakeholder engagement and alignment with HSBC's purpose and strategy.

Financial & Risk Management

• Oversee financial planning, budgeting, and monitoring for transformation programs.
• Track variances, analyze performance, and implement corrective actions to ensure projects remain within budget and deliver expected returns.
• Manage non-financial risks, ensuring effective controls and consistent application across all functions.

Change & Organizational Design

• Deliver effective change execution for business and team-level initiatives, with clear stakeholder communication.
• Partner with HR to ensure organizational design is efficient, simple, and aligned to transformation goals.
• Drive operational resilience, cost optimization, and digital enablement initiatives across MENAT.

People & Performance

• Support the People Strategy through initiatives that enhance engagement, capability, and workforce efficiency.
• Manage transformation team HR tasks, including hiring, training, and workforce development.
• Oversee performance management, providing feedback and support to enhance productivity and adaptability.

Communications & Stakeholder Management

• Develop and implement communication strategies to ensure clear, consistent messaging across internal and external stakeholders.
• Act as a trusted partner to senior stakeholders, fostering collaboration and alignment across a complex matrix organization.
• Influence, persuade, and build consensus to enable effective delivery of transformation initiatives.

Requirements

What you will need to succeed in the role:

• Strong experience in leading governance, coordinating executive forums, and preparing high-quality board-level documentation.
• Proven verbal and written communication skills in English; able to communicate confidently across all levels.
• Comfortable with ambiguity, able to bring clarity, and deliver results with minimal direction.
• Excellent relationship management, influencing, and collaboration skills.
• Strong background in financial planning, budgeting, and strategic execution.
• In-depth understanding of the broader external environment (regulatory, political, competitive).
• Demonstrated project management expertise with ability to manage multiple priorities and influence senior stakeholders.
• Previous experience in a matrix organization structure; adept at navigating and persuading across diverse levels and functions.
• Practical experience of major business transformation programs preferred (not essential).
• Ability to work effectively across diverse geographies and cultures.
• Demonstrated ability to drive change and foster an adaptable, high-performance work environment.

Skills Required

Documentation Skills: Proficiency in creating Business Requirement Documents (BRDs), Use Cases, and Process Workflows and closure documents is critical.

Communication Skills: Strong communication skills are necessary for effective stakeholder engagement. The ability to articulate ideas clearly and listen actively helps facilitate collaboration among team members and stakeholders.

Leadership Abilities: Leadership skills are important for guiding teams toward achieving project goals. A successful business analyst often takes on a leadership role within project teams to motivate others and drive progress.

Critical Thinking Skills: Critical thinking skills are vital for problem-solving complex issues that may arise during projects. The ability to analyze situations from multiple angles allows the business analyst to propose effective solutions.

You'll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role."

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Electronic Data Processing (Egypt) Private LTD***

At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
Join EY and help to build a better working world.
EY is a leading global consultancy firm dedicated to delivering innovative solutions to complex business challenges. With a reputation for excellence, we collaborate with clients across various industries to drive transformational change, optimize performance, and achieve sustainable growth.

The Opportunity:
The Manager plays a key role in shaping operating models, developing strategic insights, and leading high-impact transformation initiatives. This role involves guiding cross-functional teams, engaging with stakeholders, and delivering sustainable value through data-driven strategies and future-focused planning.

Key Responsibilities

• Lead client engagements on the ground, managing delivery from problem definition to solution execution
• Drive client interaction, uncover client needs, define engagement approaches, and manage workstreams to ensure high-impact outcomes
• Collaborate with EY leaders and teams to activate the firm's global network and align delivery with best-in-class capabilities.
• Mentor and develop team members, fostering both technical competencies and leadership potential
• Lead the evolution of the Strategy and Operations practice by refining offerings and shaping thought leadership initiatives
• Provide strategic solutions to clients by analyzing their challenges, identifying opportunities, and designing tailored, high-impact recommendations
• Create and publish external insights, while also innovating internal service delivery models
• Anticipate future client challenges using sector knowledge and proactively design strategic interventions.
• Oversee complex, cross-functional projects involving multiple industries and geographies
• Conduct advanced data-driven analyses to support evidence-based strategy development
• Communicate insights effectively to clients and stakeholders, guiding strategic decisions and enabling transformation
• Independently lead key workstreams, ensuring alignment with project goals, timelines, and quality standards
• Support business development efforts by contributing to proposal development, opportunity scoping, and stakeholder research

Qualifications
Education
: Bachelor's degree or higher in Business, Management, Engineering, or a related field.

Experience:

• 8+ years of experience in management consulting, strategy development, or business transformation.
• Experience working with senior stakeholders and managing client relationships

Skills:

• Strategic thinking and performance analysis
• Business case development and ROI modelling
• Strong facilitation, mentoring, and leadership skills
• Stakeholder management and interpersonal adaptability
• Proficiency in data analytics, digital tools, and systems thinking
• Knowledge of IT trends and digital transformation
• Communication, collaboration, and conflict resolution

Work Environment

• Based in the Middle East (KSA, UAE, Qatar,.), with flexibility for remote and onsite engagements.
• High-performance team culture fostering continuous learning and development
• Travel may be required based on client needs

What We Look For
Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you'll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What We Offer You
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

Are you ready to shape your future with confidence? Apply today.
To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.

EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

BizSolutions 360 Inc. (B360) is seeking qualified personnel for
Safety Program Manager
position to support a construction project involving the removal, disposal, and replacement of off-compound vehicle barriers at the U.S. Embassy in Cairo, Egypt.

The scope of work includes:

1. Removal and Disposal: Dismantling existing vehicle barriers, including all related electrical, hydraulic, and structural components.

2. Installation: Setting up new surface-mounted wedge barriers with Emergency Fast Operation (EFO) functionality, including traffic lights, vehicle safety sensors, and necessary infrastructure.

3. Utility and Infrastructure Work: Excavation, installation of hydraulic and electrical systems, rerouting of water, gas, and drainage systems, and constructing new foundations.

4. Compliance and Safety: Adhering to U.S. and Egyptian safety regulations, securing necessary permits, and ensuring quality control throughout the project.

Requirements:

1. Fluency in written and spoken English
2. Relevant experience in construction, safety, electrical engineering, or project management.
3. If not currently employed, a letter of intent is required.
4. Must be in Egypt.

If you are interested, please send your resume to or

• When reaching out, please include the title of the position and the title of the project: Off-Compound Vehicle Barriers – U.S. Embassy Cairo, Egypt in your email.