4 Transformation jobs in Egypt
Process Improvement Specialist
Posted today
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Process improvement ,Governance & NTRA Enterprise SPOC
Restorable for improving enterprises process and designing E2E New enterprise process
As NTRA Enterprise SPOC is representing Vodafone to NTRA and all governmental authorities In order to assure that all NTRA regulations and restrictions are applied and on place by establishing the proper governance and reporting modules ,also arranging with all involved stakeholders for alignment, preventive and corrective actions executions.
**Responsibilities**:
I. Main accountabilities and decision making
attending ntra reviews and inspection meetings
answering all ntra and regulatory authorities business related inquires and requests
providing ntra with valid and accurate reports
validating enterprise base vs ntra regulations and take the corrective actions if needed
working with technology to maintain enterprise active base and fixing the technical failures if any
establishing the needed tools for tracing, reporting,, communicating with customers, bulk actions and actions rollback
explain ntra requests to dwh team to extract the obligatory reports
frequently maintaining pdv interface and data entry process
engaging with ntra committee for efficiency and better communication
avoiding ntra penalties by providing accurate and complete action plans and supported queries
handling ntra and customers complaints
providing evidence and support docs and justifications upon request
ruing frequent governance meetings and modules to assure that ntra regulations are applied and reflected clearly
maintaining high authority and strategic account list
defining solutions and iot tariffs
helping regulatory team in achieving our commitments and liabilities
ii. Communication management
assuring all involved stakeholders understanding and transferring knowledge if needed
managing the communication inside with customer care, dwh and commercial
managing and owning communication plan with the customers
cascading activation process and ntra regulations to sales and activation teams
communicate effectively with all departments internally to deliver proper operational module or project implementation
escalate or influence upwards problems and issues that acquire instant decisions
iii. Commercial decisions
getting commercial team aligned with actions and ntra regulations
studding action plan and consequences to avoid impacting revenue and customer experience
support commercial activities and how to moderate ntra directions to serve the commercial and market penetration
maintaining our market share by avoid aggressive corrective actions
iv. Business development & governance
designing e2e process for activation, cso and data entry
setting agreements with sla commitments
organize reviews and brainstorming sessions with stakeholders for process optimization
business requirements gathering
analyze process, discover gaps, weaknesses and areas for improvement
understand and document the current "as is" process with all its related details
recommend and facilitates process improvement efforts
**Criteria**:
Strong negotiations skills
Customer care Dep. working experience is preferable.
Experience in dealing with official and governmental entities.
Excellent Relationship/ account management capabilities
Highly effective conducting and leading project meetings and driving consensus.
Highly self-motivated and details oriented
Strong problem solving, troubleshooting, and analytical thinking.
Focused and targets achiever.
Perform all assigned duties and tasks with agreed timelines
Advance project management knowledge
Advance Six sigma knowledge
Advanced computer skills “MS office”
Seibel, Database and VF systems knowledge is preferable.
Good knowledge of Telecom technologies
Ability to work/manage cross functional tasks and projects.
Excellent communication and negotiations skills.
Process Improvement Engineer AI & Automation
Posted 19 days ago
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Job Description
The Process Improvement Engineer will play a critical role in evaluating and re-engineering business processes across departments using AI, automation, and data-driven approaches. You will collaborate with cross-functional teams to identify inefficiencies, define solutions, and implement tools that improve productivity, scalability, and quality.
This role is ideal for someone who thrives at the intersection of business operations and technology and who is passionate about driving change through innovation.
Key Responsibilities-
Analyze existing business processes to identify inefficiencies and automation opportunities
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Design, test, and implement automation workflows using AI tools and automation platforms
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Collaborate with internal teams, including business stakeholders, project managers, and technical staff, to gather requirements and align on goals
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Lead initiatives to streamline workflows, improve turnaround times, and increase operational efficiency
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Develop documentation, training materials, and support change management initiatives
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Monitor, maintain, and continuously improve implemented automation solutions
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Stay current with emerging technologies in AI, automation, and digital transformation
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Ensure compliance with data privacy, security, and company-wide standards in all implementations
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Bachelors degree in Engineering, Computer Science, Information Systems, Business, or a related field
- Proven years of experience in process improvement, automation, or business analysis roles
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Proven ability to document, redesign, and implement business processes
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Strong analytical, problem-solving, and communication skills
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Project management experience and ability to handle cross-functional collaboration
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Familiarity with digital transformation frameworks and tools
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Experience in the translation/localization industry is a plus, but not mandatory
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Fluency in English; Arabic is a plus
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Competitive salary and performance-based bonus
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A flexible hybrid working environment
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Opportunities for career growth and continuous learning
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Exposure to cutting-edge AI and automation projects
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An inclusive and collaborative work culture that values innovation
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The chance to shape the digital future of a global company
HR Transformation Manager (12 Months Ftc)
Posted today
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A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 75 countries with approximately 64,500 employees and serves more than 3.8 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide’s scientific territory and have been at the core of the company’s activities since its creation in 1902
At Air Liquide, our people are our most important resource. As we continue to compete on the regional stage, we are looking for a HR Transformation Manager to support the HR transformation agenda for our Africa, Middle East and India region for the next 12 months.
**Role Description**
As the HR Transformation Manager, you will lead the transition to a new HR Operating Model, focusing on Centers of Excellence and a geographically diverse HRBP community. This will include not only management of the design and development of these populations, but also the effective transition of responsibility and activities.
**Responsibilities**
As the HR Transformation Manager, you will lead the transition to a new HR Operating Model, focusing on Centers of Excellence, a geographically diverse HRBP community and a remote Shared Service organisation. This will include not only management of the design and development of these populations, but also the effective transition of responsibility and activities.
- Work closely with Group Centres of Excellence and the Transformation Program Team to ensure seamless transition into the Target Operating Model
- Work closely with Total Rewards Centre of Excellence to finalize Position Grading for HR, Finance and Procurement project streams
- Organise Centre of Excellence and HR Business Partner assessments as the basis for staffing and development
- Work closely with Talent Acquisition and Talent Development Centres of Excellence to prepare and execute ramp-up and ramp-down plans in line with the Transformation Program
- Plan and execute the transition of activities from the entities to Centres of Excellence
- Prepare and execute, with the respective Managers, development actions for Centres of Excellence and HR Business Partners
- Work closely with the Country HR Business Partners in planning for project execution (Unions, social process, severance, etc)
- Partner with Shared Service organisation to ensure full integration to Hub HR organisation.
- Work closely with the Enabling Technology deployment team to ensure alignment on both system and people aspects.
**Requirements**:
**Qualifications**:
**Experience**:
- Minimum 5 years HR experience, operating at a level with exposure to and interaction with business stakeholders at senior levels
- Experience operating within an international multicultural environment, including experience in transformation and change environments utilising the HRBP and CoE model
- Experience within similar industrial organisations that have implemented Shared Service Centre and HRBP/CoE models is considered advantageous
**Competencies**:
- Excellent interpersonal, communication and negotiation skills, with demonstrable ability to establish effective working relationships at all levels of the organisation
- Fluent English language skills are essential, whilst fluency in Arabic and French is highly preferable
- A strong hospitality mindset, exceeding expectations of internal and external customers
- A strong Transformation and Project Management mindset, honed through experience and demonstrable with examples from environments of change
- Organized and detail-oriented, with excellent time management and ability to anticipate and adjust for problems and roadblocks
- Comfortable making independent decisions and taking accountability for the outcome, focussing on results
- Comfortable acting in an agile environment, anticipating future consequences and trends - is flexible and consistently demonstrates a can-do attitude
- Leverages diversity, cultivating an environment of respect and appreciation - sees diversity as a strength to be capitalised on for idea generation, decision making, outputs and results
- Leads through influence, not hierarchy
- Influencing & Stakeholder management
- Data-driven with Continuous Improvement mindset
- Change Management
- Structured and Solution-orientated
Job Reference: AE00174
National Change Management Advisor for Giz Tvet
Posted today
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Job Description
**Qualifications required**:
- University degree (Master’s degree or equivalent) in corporate governance, corporate management, change management or organisational development;
- Knowledge of written modern standard Arabic, C1, spoken Egyptian Arabic, and English, C1, in the Common European Framework of Reference for Languages;
- Professional certificate as a facilitator/moderator or coach.
**Professional experience required**:
- 8 years of professional experience in managing change processes in public organisations;
- 5 years of professional experience in managing public-private or multistakeholder partnerships;
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