2 Training Assistant jobs in Egypt
Assistant Learning & Development Manager - Holiday Inn & Suites Maadi Cairo
IHG
Posted 5 days ago
Job Viewed
Job Description
Are you passionate about **employee development, quality standards, and fostering a culture of continuous growth** ? **Holiday Inn & Suites Cairo Maadi** , a **Great Place to Work® Certified** hotel, is looking for a dynamic **Assistant Learning & Quality Manager** to help us elevate our team's skills and guest experiences!
In this role, you'll play a **pivotal part** in designing training programs, driving service excellence, and maintaining the high standards that make us a **recognized leader in hospitality** . If you love empowering teams, optimizing performance, and being part of a **award-winning workplace** , we want you on board!
**A little taste of your day-to-day:**
**Every day is different at IHG, but you'll mostly be:**
+ Assists in the creation of and work within the established annual Training budget.
+ Monitors and evaluates training expenditure to ensure hotel cost efficiency and cost benefit.
+ Assesses the return of investment of any training program before and after implementation.
+ Aligns current training and development programs to effectively impact key business indicators.
+ Produces monthly training activities ROI reports for your Manager.
+ Anticipates and responds to colleague's training needs appropriately to create 'Room to be yourself' and 'Room to grow', keeping in balance with the needs of the hotel and organization.
+ Acts as a role model to colleagues by living the IHG Winning Ways and brand Service Behaviours, and is responsible to drive the culture through training programs.
+ Helps colleagues to identify and enhance personal strengths that will contribute success for both personal and company goals.
+ Develops creative ways to inspire and motivate colleagues to provide guests with a unique experience.
+ Stays current on market trends and local changes that impact guest satisfaction when sharing training materials with colleagues. Becomes a part of the Quality & Continuous Improvement Team and upholds hotel quality and brand standards compliance process through training, creating awareness and auditing.
+ Provides support and monitor all training requirements are met pertaining to local legislation, local standard operating procedures or corporate policies.
+ Solicits opportunities from education institutes or local authorities where possible to create hotel brand awareness and contributing to the community.
+ Analyses training needs of the hotel in general and individual departments, and develop strategies which address needs, presented in the form of a Training Business Plan for the General Manager and Executive Committee for review.
+ Monitors the progress of the Training Business Plan for each department to ensure that the training objectives are being achieved.
+ Makes sure that all appropriate training records are maintained (both manual and electronic) in compliance with hotel and legal requirements while taking consideration to support the hotel's green policy.
+ Attends departmental training sessions and critiques performance and outcomes.
+ Provide administration support within the department and training function throughout the hotel, participate in departmental daily briefings, ensure all departmental documents are received recorded and filed as per departmental standards, prepare and publish the hotel monthly training activities, collect Departmental Training Plans on a monthly basis,
+ Collect Departmental Training Reports on a monthly basis, prepare Hotel Training Report on a monthly basis, prepare & participate in Departmental Training Coordinator's monthly meetings.
+ Keep track of attendance & minutes of DTC's meeting, prepare necessary documentation for departmental training reviews, assist in conducting Departmental Training Reviews & prepare report based on the results of the review, provide departments with quality and updated training documentation for training requirements, gather nominations from HOD's for published courses for the month, handle all training activities within HR Department.
**What We Need From You**
+ Bachelor's degree / higher education qualification/equivalent
+ 5 years of related experience in HR Management
+ Currently in a leadership role, managing a diverse team
+ Ability to maintain confidentiality on all HR related matters
+ High level of integrity and credibility.
+ Strong, effective communication and comprehension.
**What We Offer**
We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts, and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
**_So, join us and you'll become part of our ever-growing global family._**
Travel is a journey. We help make it a joy. Starting with a warm, inviting welcome for all guests, whether travelling on business or for fun, enjoying a one night stay, or relaxing for a week. At Holiday Inn®️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we've been on our journey since 1952.
So if you can help our guests enjoy the brighter side of travel, we'd love to give you a warm welcome to the Holiday Inn®️ family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
In this role, you'll play a **pivotal part** in designing training programs, driving service excellence, and maintaining the high standards that make us a **recognized leader in hospitality** . If you love empowering teams, optimizing performance, and being part of a **award-winning workplace** , we want you on board!
**A little taste of your day-to-day:**
**Every day is different at IHG, but you'll mostly be:**
+ Assists in the creation of and work within the established annual Training budget.
+ Monitors and evaluates training expenditure to ensure hotel cost efficiency and cost benefit.
+ Assesses the return of investment of any training program before and after implementation.
+ Aligns current training and development programs to effectively impact key business indicators.
+ Produces monthly training activities ROI reports for your Manager.
+ Anticipates and responds to colleague's training needs appropriately to create 'Room to be yourself' and 'Room to grow', keeping in balance with the needs of the hotel and organization.
+ Acts as a role model to colleagues by living the IHG Winning Ways and brand Service Behaviours, and is responsible to drive the culture through training programs.
+ Helps colleagues to identify and enhance personal strengths that will contribute success for both personal and company goals.
+ Develops creative ways to inspire and motivate colleagues to provide guests with a unique experience.
+ Stays current on market trends and local changes that impact guest satisfaction when sharing training materials with colleagues. Becomes a part of the Quality & Continuous Improvement Team and upholds hotel quality and brand standards compliance process through training, creating awareness and auditing.
+ Provides support and monitor all training requirements are met pertaining to local legislation, local standard operating procedures or corporate policies.
+ Solicits opportunities from education institutes or local authorities where possible to create hotel brand awareness and contributing to the community.
+ Analyses training needs of the hotel in general and individual departments, and develop strategies which address needs, presented in the form of a Training Business Plan for the General Manager and Executive Committee for review.
+ Monitors the progress of the Training Business Plan for each department to ensure that the training objectives are being achieved.
+ Makes sure that all appropriate training records are maintained (both manual and electronic) in compliance with hotel and legal requirements while taking consideration to support the hotel's green policy.
+ Attends departmental training sessions and critiques performance and outcomes.
+ Provide administration support within the department and training function throughout the hotel, participate in departmental daily briefings, ensure all departmental documents are received recorded and filed as per departmental standards, prepare and publish the hotel monthly training activities, collect Departmental Training Plans on a monthly basis,
+ Collect Departmental Training Reports on a monthly basis, prepare Hotel Training Report on a monthly basis, prepare & participate in Departmental Training Coordinator's monthly meetings.
+ Keep track of attendance & minutes of DTC's meeting, prepare necessary documentation for departmental training reviews, assist in conducting Departmental Training Reviews & prepare report based on the results of the review, provide departments with quality and updated training documentation for training requirements, gather nominations from HOD's for published courses for the month, handle all training activities within HR Department.
**What We Need From You**
+ Bachelor's degree / higher education qualification/equivalent
+ 5 years of related experience in HR Management
+ Currently in a leadership role, managing a diverse team
+ Ability to maintain confidentiality on all HR related matters
+ High level of integrity and credibility.
+ Strong, effective communication and comprehension.
**What We Offer**
We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts, and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
**_So, join us and you'll become part of our ever-growing global family._**
Travel is a journey. We help make it a joy. Starting with a warm, inviting welcome for all guests, whether travelling on business or for fun, enjoying a one night stay, or relaxing for a week. At Holiday Inn®️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we've been on our journey since 1952.
So if you can help our guests enjoy the brighter side of travel, we'd love to give you a warm welcome to the Holiday Inn®️ family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
This advertiser has chosen not to accept applicants from your region.
0
Assistant HR Manager - Continental Plaza Beach Resort
IHG
Posted 5 days ago
Job Viewed
Job Description
Are you a passionate **HR professional** ready to make waves at one of **Sharm El-Sheikh's premier beachfront resorts** ? We're transforming into **Holiday Inn** and looking for a dynamic **Assistant HR Manager** to help shape our team's success!
If you thrive in a vibrant hospitality environment, love fostering a positive workplace culture, and want to be part of an exciting rebranding journey, **we want YOU!**
**A little taste of your day-to-day:**
**Every day is different at IHG, but you'll mostly be:**
+ Work within the established Human Resources department budget.
+ Handle payroll process in the hotel.
+ Identify and analyze local compensation and benefits practices to ensure financial competitiveness.
+ Collect and maintain data from exit interviews, turnover statistics, and absenteeism reports to identify trends, training needs, and supervisory issues.
+ Prepare, analyse and educate peer colleagues on monthly HR Metrics and other reports and its importance in Hotel Business.
+ Manage Office supplies and control expense within HR Department.
+ Support "BrandHearted" journey by providing candidates pre-care and excellent "Room to have a great start" experience.
+ Assist HRD in creating, implementing and monitoring hotel and colleagues' goals, strategies & policies.
+ Train, motivate, evaluate, coach and mentor direct colleagues to meet desired outcomes.
+ Actively promotes Performance Management Culture and participates in all its activities/steps.
+ Become an CHB champion in organization, communication and follow up.
+ Supervise colleagues' accommodation matters: inventory, rooms' allocation, monthly checks etc.
+ Supervise (through subordinates) employees' public areas: lockers, smoking area etc.
+ Supervise transport section of the department by arranging transportation of all colleagues at the high standard.
+ Maintain and update master database for the hotels employees' data and maintain all HR records and effective filing system as per the departmental standards.
+ Work with department managers to develop initiatives to achieve service behavior standards and drive continuous improvement in the guest experience.
+ To come up with ideas on internal customers services improvement and discuss them with HR Manager.
+ Develop awareness and reputation of the hotel and the brand in the local community and promote team member involvement in local community.
+ Actively participate in Corporate social responsibilities organized by the Hotel and HR department.
+ Ensure compliance with relevant employment laws and hotel or company policies and procedures.
+ Deputize the HRD in his/her absence.
+ Perform other duties as assigned.
**What We Need From You**
+ Bachelor's degree / higher education qualification/equivalent
+ 5 years of related experience in HR Management
+ Currently in a leadership role, managing a diverse team
+ Ability to maintain confidentiality on all HR related matters
+ High level of integrity and credibility.
+ Strong, effective communication and comprehension.
**What We Offer**
We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts, and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
**_So, join us and you'll become part of our ever-growing global family._**
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
If you thrive in a vibrant hospitality environment, love fostering a positive workplace culture, and want to be part of an exciting rebranding journey, **we want YOU!**
**A little taste of your day-to-day:**
**Every day is different at IHG, but you'll mostly be:**
+ Work within the established Human Resources department budget.
+ Handle payroll process in the hotel.
+ Identify and analyze local compensation and benefits practices to ensure financial competitiveness.
+ Collect and maintain data from exit interviews, turnover statistics, and absenteeism reports to identify trends, training needs, and supervisory issues.
+ Prepare, analyse and educate peer colleagues on monthly HR Metrics and other reports and its importance in Hotel Business.
+ Manage Office supplies and control expense within HR Department.
+ Support "BrandHearted" journey by providing candidates pre-care and excellent "Room to have a great start" experience.
+ Assist HRD in creating, implementing and monitoring hotel and colleagues' goals, strategies & policies.
+ Train, motivate, evaluate, coach and mentor direct colleagues to meet desired outcomes.
+ Actively promotes Performance Management Culture and participates in all its activities/steps.
+ Become an CHB champion in organization, communication and follow up.
+ Supervise colleagues' accommodation matters: inventory, rooms' allocation, monthly checks etc.
+ Supervise (through subordinates) employees' public areas: lockers, smoking area etc.
+ Supervise transport section of the department by arranging transportation of all colleagues at the high standard.
+ Maintain and update master database for the hotels employees' data and maintain all HR records and effective filing system as per the departmental standards.
+ Work with department managers to develop initiatives to achieve service behavior standards and drive continuous improvement in the guest experience.
+ To come up with ideas on internal customers services improvement and discuss them with HR Manager.
+ Develop awareness and reputation of the hotel and the brand in the local community and promote team member involvement in local community.
+ Actively participate in Corporate social responsibilities organized by the Hotel and HR department.
+ Ensure compliance with relevant employment laws and hotel or company policies and procedures.
+ Deputize the HRD in his/her absence.
+ Perform other duties as assigned.
**What We Need From You**
+ Bachelor's degree / higher education qualification/equivalent
+ 5 years of related experience in HR Management
+ Currently in a leadership role, managing a diverse team
+ Ability to maintain confidentiality on all HR related matters
+ High level of integrity and credibility.
+ Strong, effective communication and comprehension.
**What We Offer**
We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts, and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
**_So, join us and you'll become part of our ever-growing global family._**
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
This advertiser has chosen not to accept applicants from your region.
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