404 Technical Service jobs in Egypt

Challenge Yourself and Impact the Future

MacDermid Alpha Electronics Solutions, a business of Element Solutions Inc (NYSE:ESI), is renowned worldwide for its commitment to revolutionizing the electronics industry. With a legacy spanning over a century, we have continually set new benchmarks for excellence, reliability, and sustainability in electronic materials.

Our Expertise:

• Wafer Level Solutions: Revolutionizing wafer fabrication processes for enhanced efficiency and performance.
• Semiconductor Assembly Solutions: Driving innovation in semiconductor assembly processes for unparalleled reliability.
• Circuitry Solutions: Tailored solutions to meet the dynamic demands of modern circuitry.
• Circuit Board Assembly Solutions: Elevating circuit board assembly processes for optimal performance.
• Film & Smart Surface Solutions: Transforming electronics with cutting-edge materials and technologies for enhanced functionality and reliability.

Across diverse sectors including automotive, consumer electronics, mobile devices, telecom, data storage, and infrastructure, MacDermid Alpha Electronics Solutions has earned the trust of manufacturers worldwide. Our comprehensive range of high-quality solutions and technical services covers the entire electronics supply chain, empowering businesses to thrive in today's competitive landscape.

We strive to embody the five "Elements of our Culture," our "5Cs": Challenge, Commit, Collaborate, Choose and Care. These core values are the foundation of our organization which our employees embrace in their interactions with customers, colleagues and other stakeholders to drive financial performance and create a rewarding work environment.

MacDermid Alpha Electronics Solutions, a business of Element Solutions Inc (NYSE:ESI), is renowned worldwide for its commitment to revolutionizing the electronics industry. With a legacy spanning over a century, we have continually set new benchmarks for excellence, reliability, and sustainability in electronic materials.

Our Expertise:

• Wafer Level Solutions: Revolutionizing wafer fabrication processes for enhanced efficiency and performance.
• Semiconductor Assembly Solutions: Driving innovation in semiconductor assembly processes for unparalleled reliability.
• Circuitry Solutions: Tailored solutions to meet the dynamic demands of modern circuitry.
• Circuit Board Assembly Solutions: Elevating circuit board assembly processes for optimal performance.
• Film & Smart Surface Solutions: Transforming electronics with cutting-edge materials and technologies for enhanced functionality and reliability.

We strive to embody the five "Elements of our Culture," our "5Cs": Challenge, Commit, Collaborate, Choose and Care. These core values are the foundation of our organization which our employees embrace in their interactions with customers, colleagues and other stakeholders to drive financial performance and create a rewarding work environment.

Responsible for providing technical services both pre-sales and after sales, troubleshooting supports at customer site.

1. Outside technical supporting

1) Provide profession technology and solution to support applicator's production lines.

2) Technical support to applicators, help them set up/ optimize production line that apply to XtraForm process, including but not limited to process parameter recommendation, equipment and etc.

3) Troubleshooting supports on the customer issues.

4)To support projects with drawing feasibility risk assessment.

2. Internal technical supporting .

1) Understanding products performances, process window and limitation by using GDAC equipments, include exsiting products and FIM process but not limitied

1. New products & technology developing and application implement

1)Support UK R&D and product team on new products fied trail.

2) Suport cusomers on new products application.

• Associate's degree (A. A.) or equivalent from two-year college or technical school.
• More than 10 years related experience and/or training; or equivalent combination of education and experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
• Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

We understand that not all candidates may meet the requirements listed above.If you believe you have the knowledge and experience necessary to excel in this role,we encourage you to apply.

Provide profession technical support to customers to support sales team to win projects and growing sales.

As part of the MAES Team, you will have .

• Opportunities for career growth, competitvie compensation (competivite base salary and performance related bonus plan) and benefits packages (health, commercial insurance, PTO/Hoilidays, and so on).
• Innovated work enviornment where you will be part of a dynamic and collaborative team.
• Teamwork - At Element Solutions Inc, you will be part of a highly collaborative culture that promotes continuous improvement through cross functional partnerships to achieve our mission. We do this through a strong and unified culture and transparent management which has empowered us to create high performing global teams that achieve superior solutions for our customers.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Equal Opportunity Employer

All qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category applicable under federal, state, and local laws.

Job Description

Attending Cochlear Implant surgeries and giving technical support.

Attending Cochlear Implant Fitting in hospitals or at Doctor's centers.

Technical support & troubleshooting at Sigma office- AB department.

Support doctors at their clinics with software troubleshooting for cochlear implants patient needs".

Support medical conferences and workshops were taking a place for launching new products and/or doctors' training.

Handling online sheets for patient's database.

Providing help and answers to the customers' technical issues, through the identification of the problem itself, research on answers and provision of the right guidance in cooperation with the team.

Support cochlear implant recipients on how properly they use the products and increase the level of awareness and troubleshooting on the devices they use.

Providing users support via phone calls, for more detail's information, you may extend the support through emails.

Understand and troubleshoot technical related issues.

Working on ERP system.

Prepare a weekly detailed report to the head of customer service.

Motivate customers to acquire new technologies, including an upgrade to the sound processor, wireless accessories and spare parts.

Assisting Training manager in practical content and qualifying the junior engineers for how to deal with AB portfolio (if needed).

Responsible for preparing the presentation for events, conferences, and meetings of AB department.

Job Requirements

Bachelor's degree in Biomedical Engineering, Communication, Science, or Chemistry.

Excellent communications & Presentation skills.

• Experience Needed: From 1 to 2 years

• English is a must (B2- C1)
• Transportation available
• Social & Medical Insurance
• Salary up to 18k gross
• Carrer progression after 6 months
• Free courses

Company Description

Concentrix is a global technology and services leader that partners with the world's best brands to solve their toughest business challenges. We design, build, and run fully integrated solutions across the enterprise, delivering advanced technology and deep industry expertise. With unique data and insights, we help over 2,000 clients enhance their operational efficiency and customer interactions. Concentrix aims to simplify business processes, ensuring seamless transactions and interactions for a world that works.

Role Description

This is a full-time on-site role for a Customer Service Technical Support representative located in New Cairo. The daily responsibilities include providing exceptional customer support, ensuring customer satisfaction, maintaining phone etiquette, and enhancing the overall customer experience. The role also involves handling technical inquiries, troubleshooting issues, and delivering solutions efficiently to meet client needs.

Qualifications

• Graduate or dropout with militrary certficate
• No experince needed
• English speaker B2 or higher
• Good communication skills
• ready to start immediately

**What we offer

• highest salary in the market
• social and medical insurance
• transportation ( Door to door for ladies )**

Role Description

This is a full-time, on-site role located in Cairo, Egypt, for a Customer Service Technical Support specialist. The role involves providing technical support to customers, troubleshooting issues, ensuring customer satisfaction, and maintaining high standards of phone etiquette. Day-to-day tasks include responding to customer inquiries via phone and email, resolving technical problems, and ensuring a positive customer experience.

Qualifications

• Customer Support, Customer Service, and Customer Experience skills
• Strong Phone Etiquette and ensuring Customer Satisfaction
• Excellent communication and interpersonal skills
• Ability to work effectively in a team environment
• Technical troubleshooting skills
• Experience in a technical support role is a plus
• Proficiency in English
• High school diploma or equivalent

Requirements:

• B2-C1 English
• Cairo residents
• Grads and dropouts are welcome to apply
• Salary starting 15k
• Fully paid training and transportation provided door to door to girls.

About the Role:

We are looking for motivated and detail-oriented professionals to join our team as
Remote Customer Service Representatives
. You'll handle customer inquiries primarily through WhatsApp, making sure every client gets a smooth and professional experience.

Responsibilities:

• Respond to customer inquiries via WhatsApp in a friendly and professional manner.
• Provide accurate information and resolve issues effectively.
• Maintain a positive attitude and deliver excellent customer service at all times.

Requirements:

• Previous experience in customer service is a plus.
• Strong command of the English language (written and spoken).
• Reliable internet connection and ability to work independently from home.
• Excellent communication and problem-solving skills.

Benefits:

• Fixed monthly salary (details shared during interview).
• great for
  students
• Gain valuable experience in customer service and remote work.
• Supportive and collaborative team environment.

please only apply after reading all the details this vacancy have overnight shifts so girls be sure that it's suitable

This is the 1st wave of this account so there is an opportunity for promotions

so what we need

_to be graduated

_to be good at English at least b1+

_to finish your military service

what we offer for you

_transportation

_10k (8k net_2k KPIs)

_social and medical insurance

_Rotational shifts

we're very interested to have you on board

Etisalat e& is hiring now #Customer_Support agents

REQUIREMENTS

• B2 in English
• Males & Females
• Salary : 13500 K
• Location: Maadi
• 2 days off
• Training fully paid
• Medical & Social insurance
• Males & females

Job Description

We are looking for Bilingual (Spanish & English) Customer Support & Back Office Specialists to join our dynamic team.

You will be responsible for assisting patients, caregivers, and healthcare professionals while ensuring smooth communication and accurate documentation.

⸻

Key Responsibilities

Home Care Account

• Act as a communication bridge between Spanish- and English-speaking patients and caregivers.

• Provide support via phone, chat, and back-office tasks.

Data Entry & Outbound Account

• Collect and validate information from nurses and doctors.

• Perform outbound calls and ensure accurate data entry.

⸻

Qualifications

• Fluency in Spanish and English (B2+).

• Strong communication and organizational skills.

• Previous experience in customer service or data entry (preferred, not mandatory).

• Ability to work full-time onsite in fixed shifts.

• Professional attitude with high attention to detail

Compensation & Benefits

• Total Package: 25,200 EGP

• 22,000 EGP net salary.

• 2,200 EGP transportation allowance.

• 1,000 EGP KPI bonus.

• Social & medical insurance (after 3 months).

• Fixed shifts + weekly days off.