9 Technical Product Owner jobs in Egypt
ERP Technical Business Analyst / Product Owner
itialuS Doha
Posted today
Job Viewed
Job Description
**Job Summary**:
The incumbent will carry out the following functional areas:
- Lead and focus on project delivery for clients across the globe
- Be the focal point of strategic partners from assigned region and ensure that all requirements specific to country compliance are developed
- Reviewing, analyzing, and evaluating business user needs to create technical solutions that support overall business strategies
- Assist client in implementing the ERP finance module implementation by leading the discovery session, data migration, training and ensure users know how to use finance module
- Supports the current and future development and enhancement of ERP systems to meet Company’s requirements in terms of automation of financial processes
- Assist with producing business cases for potential projects
- Ability to analyze and document business processes and use refinement techniques to increase process efficiency
- Prepare business requirements and functional user requirements and specifications
- Identify the gaps and automate all financial entries by integrating Account, Inventory, procurement, asset management module with operational modules.
- Develop financial models, conduct benchmarking and process analysis.
- Work with business stakeholders to document information system requirements, including process workflows, storyboarding and diagrams, define scope and objectives
- Identify specific business opportunities and develop new capabilities for ERP system
- Evaluate current ERP systems and practices, drive continuous improvement of business processes
- Work with software vendors to implement new systems and / or enhancements of existing systems
- Assist with project management and influence stakeholders to support information systems projects
- Lead business analysts and coordinate with UI/UX designers, development team, testers and clients to ensure requirements are delivered on time
- ERP roadmap, refinement and execution
- Ensure business process integration, data consistency and architectural adherence
- Actively identify and translate high-level business requirements into solution specifications, covering processes, people, technology, and manage changes to such specifications.
- Supports the current and future development and enhancement of ERP systems to meet the product requirements in terms of automation of processes.
- Support business transformation activities involving any combination of processes, people or systems (e.g. organizational integration; business change impact; process re-engineering; system evaluation / comparison).
- Design innovative solutions in agreed formats (e.g. User Stories, storyboarding,, Wire Frames, etc.)
- Carries out market analysis of ERP solutions and stays up-to-date with the latest trends in ERP software and vendors in the region and beyond. Acts as the ERP business and system expert for the organization to provide the necessary guidance to teams on ways to optimize utilization of ERP systems.
- Designing new business processes, capabilities and supporting technologies
- Manages ERP related documents, manuals, instructions and further communication to be available for the staff.
**Professional Qualifications**:
- Solid experience in Accounts, Inventory, Procurement, Fixed Assets is FUNDAMENTAL
- Must have experience how to automate the financial entries from other operational modules
- Business Process Automation
- B2B industry experience in business analyst or project roles.
- Multi-tasking skills and the ability to balance multiple priorities and keep up with project scope changes.
- Fluency in written and spoken English with strong drafting skills.
- Experience in JIRA tool is a PLUS
- Skilled in MS Office Suite, MS Visio, Storyboarding
- Very good written and verbal communication
**Education**:
- Software Project management experience is MUST
- Business Analysis certification is a PLUS
**Supervisory**:
**Internal**:All staff
**External**:
- Accountability — Job requires clearly defining mutual expectations of self and others, taking appropriate actions to ensure that obligations are met and revising standards in response to change
- Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
- Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
- Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.
- Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
- Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
- Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Focus on Quality — Job requires operating with world-wide qua
The incumbent will carry out the following functional areas:
- Lead and focus on project delivery for clients across the globe
- Be the focal point of strategic partners from assigned region and ensure that all requirements specific to country compliance are developed
- Reviewing, analyzing, and evaluating business user needs to create technical solutions that support overall business strategies
- Assist client in implementing the ERP finance module implementation by leading the discovery session, data migration, training and ensure users know how to use finance module
- Supports the current and future development and enhancement of ERP systems to meet Company’s requirements in terms of automation of financial processes
- Assist with producing business cases for potential projects
- Ability to analyze and document business processes and use refinement techniques to increase process efficiency
- Prepare business requirements and functional user requirements and specifications
- Identify the gaps and automate all financial entries by integrating Account, Inventory, procurement, asset management module with operational modules.
- Develop financial models, conduct benchmarking and process analysis.
- Work with business stakeholders to document information system requirements, including process workflows, storyboarding and diagrams, define scope and objectives
- Identify specific business opportunities and develop new capabilities for ERP system
- Evaluate current ERP systems and practices, drive continuous improvement of business processes
- Work with software vendors to implement new systems and / or enhancements of existing systems
- Assist with project management and influence stakeholders to support information systems projects
- Lead business analysts and coordinate with UI/UX designers, development team, testers and clients to ensure requirements are delivered on time
- ERP roadmap, refinement and execution
- Ensure business process integration, data consistency and architectural adherence
- Actively identify and translate high-level business requirements into solution specifications, covering processes, people, technology, and manage changes to such specifications.
- Supports the current and future development and enhancement of ERP systems to meet the product requirements in terms of automation of processes.
- Support business transformation activities involving any combination of processes, people or systems (e.g. organizational integration; business change impact; process re-engineering; system evaluation / comparison).
- Design innovative solutions in agreed formats (e.g. User Stories, storyboarding,, Wire Frames, etc.)
- Carries out market analysis of ERP solutions and stays up-to-date with the latest trends in ERP software and vendors in the region and beyond. Acts as the ERP business and system expert for the organization to provide the necessary guidance to teams on ways to optimize utilization of ERP systems.
- Designing new business processes, capabilities and supporting technologies
- Manages ERP related documents, manuals, instructions and further communication to be available for the staff.
**Professional Qualifications**:
- Solid experience in Accounts, Inventory, Procurement, Fixed Assets is FUNDAMENTAL
- Must have experience how to automate the financial entries from other operational modules
- Business Process Automation
- B2B industry experience in business analyst or project roles.
- Multi-tasking skills and the ability to balance multiple priorities and keep up with project scope changes.
- Fluency in written and spoken English with strong drafting skills.
- Experience in JIRA tool is a PLUS
- Skilled in MS Office Suite, MS Visio, Storyboarding
- Very good written and verbal communication
**Education**:
- Software Project management experience is MUST
- Business Analysis certification is a PLUS
**Supervisory**:
**Internal**:All staff
**External**:
- Accountability — Job requires clearly defining mutual expectations of self and others, taking appropriate actions to ensure that obligations are met and revising standards in response to change
- Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
- Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
- Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.
- Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
- Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
- Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Focus on Quality — Job requires operating with world-wide qua
This advertiser has chosen not to accept applicants from your region.
0
Senior Advisor, Product Management - Securid
RSA
Posted today
Job Viewed
Job Description
**Senior Advisor, Product Manager - SecurID**
As organizations across the globe transform to meet the rapidly evolving demands of the post-pandemic world, cybersecurity has become the bedrock of today’s digital economy. Nowhere is this more critical than in securing the identities of the employees, external users, and customers that drive the modern digital business. RSA SecurID is the most recognized and trusted brand in Identity Assurance with more than 12,000 customers, including 90% of the Fortune 500. For over 35 years, SecurID has pioneered many of the encryption, authentication and identity federation technologies that still power the Internet today. And now SecurID is transforming the industry yet again, paving the way for the future of digital Identity through next-generation SaaS-powered Identity Assurance and a frictionless, mobile-optimized experience for the modern workforce. If you are a self-motivated entrepreneur looking for a fast-paced challenge doing something that truly matters, come join our winning team!
**Responsibilities**:
- Manage the entire product lifecycle, cradle-to-grave. Oversee the development and execution of product roadmap through requirements definition, market-based feature prioritization and successful collaboration with Engineering scrum teams.
- Serve as a product champion, thought leader, and key spokesperson for the company’s Identity strategy in front of executive audiences, industry analysts and in the public forum.
- Work cross-functionally and with other product managers to ensure cross-product alignment across the entire Identity Suite and with RSA’s broader business-driven security initiatives.
- Collaborate with Product Marketing and Program Management to develop messaging, go-to-market plans, and key performance indicators for the product, working with all departments to execute.
**Requirements**:
- 7+ years of Product Management experience developing enterprise-grade software/SaaS, including a strong working knowledge of key cybersecurity and Identity & Access Management technologies and concepts
- Solid business sense combined with the ability to think strategically and execute tactically
- Creative entrepreneur who finds innovative ways to overcome roadblocks and get things done
- Strong technical aptitude with the ability to flesh out customer use cases and translate them into technical requirements.
- Hands-on with experience with Agile SAFe development methodologies and as a scrum product owner for large-scale engineering programs.
- Track record of exceptional performance and consistent professional growth in previous roles
- Superior communication skills (written, presentation, speaking, listening)
- Bachelor’s degree in Engineering or Computer Science; MBA a plus
RSA is committed to the principle of equal employment opportunity for all employees and applicants for employment and to providing employees with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, and any other category protected by applicable country law.
As organizations across the globe transform to meet the rapidly evolving demands of the post-pandemic world, cybersecurity has become the bedrock of today’s digital economy. Nowhere is this more critical than in securing the identities of the employees, external users, and customers that drive the modern digital business. RSA SecurID is the most recognized and trusted brand in Identity Assurance with more than 12,000 customers, including 90% of the Fortune 500. For over 35 years, SecurID has pioneered many of the encryption, authentication and identity federation technologies that still power the Internet today. And now SecurID is transforming the industry yet again, paving the way for the future of digital Identity through next-generation SaaS-powered Identity Assurance and a frictionless, mobile-optimized experience for the modern workforce. If you are a self-motivated entrepreneur looking for a fast-paced challenge doing something that truly matters, come join our winning team!
**Responsibilities**:
- Manage the entire product lifecycle, cradle-to-grave. Oversee the development and execution of product roadmap through requirements definition, market-based feature prioritization and successful collaboration with Engineering scrum teams.
- Serve as a product champion, thought leader, and key spokesperson for the company’s Identity strategy in front of executive audiences, industry analysts and in the public forum.
- Work cross-functionally and with other product managers to ensure cross-product alignment across the entire Identity Suite and with RSA’s broader business-driven security initiatives.
- Collaborate with Product Marketing and Program Management to develop messaging, go-to-market plans, and key performance indicators for the product, working with all departments to execute.
**Requirements**:
- 7+ years of Product Management experience developing enterprise-grade software/SaaS, including a strong working knowledge of key cybersecurity and Identity & Access Management technologies and concepts
- Solid business sense combined with the ability to think strategically and execute tactically
- Creative entrepreneur who finds innovative ways to overcome roadblocks and get things done
- Strong technical aptitude with the ability to flesh out customer use cases and translate them into technical requirements.
- Hands-on with experience with Agile SAFe development methodologies and as a scrum product owner for large-scale engineering programs.
- Track record of exceptional performance and consistent professional growth in previous roles
- Superior communication skills (written, presentation, speaking, listening)
- Bachelor’s degree in Engineering or Computer Science; MBA a plus
RSA is committed to the principle of equal employment opportunity for all employees and applicants for employment and to providing employees with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, and any other category protected by applicable country law.
This advertiser has chosen not to accept applicants from your region.
1
Product Owner
Asset Technology Group
Posted today
Job Viewed
Job Description
**Education and Expertise**:
- Bachelor in computer science, computer engineering or an equivalent degree.
- 5+ years of experience as a Product Owner or Business Analysis in software development
**Technical Qualifications**:
- Strong understanding of Agile/Scrum development methodologies.
- Experience working with development teams to deliver software products on time and within budget.
- Excellent communication and collaboration skills, with the ability to work effectively with stakeholders and cross-functional teams.
- Strong analytical and problem-solving skills.
- Ability to prioritize and manage multiple needs in a fast-paced environment.
**We Believe in our Team Character**:
- Very good communication skills
- Very good command of spoken and written English
- Ability to handle stress efficiently
- Constant learner
- Can do attitude
- Bachelor in computer science, computer engineering or an equivalent degree.
- 5+ years of experience as a Product Owner or Business Analysis in software development
**Technical Qualifications**:
- Strong understanding of Agile/Scrum development methodologies.
- Experience working with development teams to deliver software products on time and within budget.
- Excellent communication and collaboration skills, with the ability to work effectively with stakeholders and cross-functional teams.
- Strong analytical and problem-solving skills.
- Ability to prioritize and manage multiple needs in a fast-paced environment.
**We Believe in our Team Character**:
- Very good communication skills
- Very good command of spoken and written English
- Ability to handle stress efficiently
- Constant learner
- Can do attitude
This advertiser has chosen not to accept applicants from your region.
2
Product Owner
Cairo, Al Qahirah
Raya Holding
Posted 4 days ago
Job Viewed
Job Description
The Role Job description
Determines customers' needs and desires by specifying the research needed to obtain market information.
Recommends the nature and scope of present and future product lines by reviewing product specifications and requirements, appraising new product ideas and/or product or packaging changes, and assessing market competition by comparing the company's product to competitors' products.
Provides source data for product line communications by defining product marketing communication objectives, assessing product market data by calling on customers with field salespeople, and evaluating sales call results.
Provides information for management by preparing short-term and long-term product sales forecasts and special reports and analyses; answering questions and requests.
Facilitates inventory turnover and product availability by reviewing and adjusting inventory levels and production schedules.
Brings new products to market by analyzing proposed product requirements and product development programs; preparing return on investment analyses; establishing time schedules with engineering and manufacturing.
Introduces and markets new products by developing time-integrated plans with sales, advertising, and production.
Determines product pricing by utilizing market research data, reviewing production and sales costs, anticipating volume, and costing special and customized orders.
Completes operational requirements by scheduling and assigning employees; following up on work results.
Maintains product management staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.
Skills- B.Sc. in the field of Computer Science or any other field related to the business application
- 3-5 years of experience in the same field
- Functional skills
- Ownership
- Idea presentation and taking initiative
- Continuous learning
- Customer centricity
- Excellent product management skills
- Excellent understanding of customers
- Product development
- Requirements analysis
- Good planning and sales planning skills
- Competitive analysis
This advertiser has chosen not to accept applicants from your region.
3
Product Owner/product Analyst
Informa Markets
Posted today
Job Viewed
Job Description
Company Description
Informa Markets organizes over 500 large-scale branded and transaction-oriented events in 14 specialist markets**.** These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business.
We also provide year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads, and we provide data and digital content that supports the flow of knowledge and transactions in markets.
**Job Description**:
The product analyst
- Manages the various backlogs with a strong sense of prioritization and timely delivery
- Working together with the product team to define acceptance criteria for features
- Writes user stories, understands customer journey concepts
- Liaising with other departments such as the IT department in the business to enhance and increase the efficiency of a product
- Develops or adopts research tools, sources, and methods that further support and contribute to the product development
- Creates metrics, or uses existing ones, and monitors them to evaluate if the product direction is making a user happy.
- Identifies and manages the ongoing prioritization
- Performs the initial product analysis to assess the need for any requested changes as well as their potential impact.
**Qualifications**:
- Mid-level experience in Product Management.
- Has a product and customer centric mindset
- Understand metrics, as it’s not always obvious why a metric changed in a certain way.
- Have worked with development teams before
- Strong negotiating skills
- Attention to detail
- Familiarity with digital products
- Proactive, has a self-started mentality
- Open communicator
Informa Markets organizes over 500 large-scale branded and transaction-oriented events in 14 specialist markets**.** These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business.
We also provide year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads, and we provide data and digital content that supports the flow of knowledge and transactions in markets.
**Job Description**:
The product analyst
- Manages the various backlogs with a strong sense of prioritization and timely delivery
- Working together with the product team to define acceptance criteria for features
- Writes user stories, understands customer journey concepts
- Liaising with other departments such as the IT department in the business to enhance and increase the efficiency of a product
- Develops or adopts research tools, sources, and methods that further support and contribute to the product development
- Creates metrics, or uses existing ones, and monitors them to evaluate if the product direction is making a user happy.
- Identifies and manages the ongoing prioritization
- Performs the initial product analysis to assess the need for any requested changes as well as their potential impact.
**Qualifications**:
- Mid-level experience in Product Management.
- Has a product and customer centric mindset
- Understand metrics, as it’s not always obvious why a metric changed in a certain way.
- Have worked with development teams before
- Strong negotiating skills
- Attention to detail
- Familiarity with digital products
- Proactive, has a self-started mentality
- Open communicator
This advertiser has chosen not to accept applicants from your region.
4
Product Owner Specialist
ServerHub
Posted today
Job Viewed
Job Description
**ABOUT OUR COMPANY**
We are a Global Hosting Service Provider based in the United States with over a decade of hosting experience and 11 data centers across the United States, Germany, and other locations. We offer dedicated servers, and VPS hosting for Small to Large Businesses.
As a company, and as individuals, we value honesty, openness, and personal excellence. We are committed to each and every customer we provide our services to. Large or Small. We hold ourselves accountable to our customers, partners, employees, and shareholders by honoring our commitments, providing results, and striving to be the best service provider in the industry. It is our mission to provide our customers with the best possible experience when utilizing our network to further their business activities, day by day it is our intention to continue to be a leader and an online provider that our customers can depend upon and trust.
**ABOUT THE JOB**
The Website Product Owner will be responsible for creating website user stories, backlog, enhancing user experience, and website different sections and hierarchy.
**JOB DUTIES**
- Managing, creating website product backlog and prioritizing them based on changing requirements.
- Gathering feedback and new feature assessments and product enhancements from customers, ServerHub teams, and any other related parties, in order to continually enhance the product functionality.
- Overseeing all stages of website creation including design and development.
- Developing user stories that create a great impact.
- Monitoring and evaluating product progress at each stage of the process.
- Oversee and create website content in coordination with the Content Creator and the SEO Specialist.
**JOB QUALIFICATIONS**
- 2 to 5 years of experience in Product Designing
- University degree in Information Technology or related field
- Good command of the English language
- Analytics and problem-solving skills
- Excellent research skills
**PLUS POINTS**
- Portfolio and work sample related to the same field
9iZV0Zg9ZA
We are a Global Hosting Service Provider based in the United States with over a decade of hosting experience and 11 data centers across the United States, Germany, and other locations. We offer dedicated servers, and VPS hosting for Small to Large Businesses.
As a company, and as individuals, we value honesty, openness, and personal excellence. We are committed to each and every customer we provide our services to. Large or Small. We hold ourselves accountable to our customers, partners, employees, and shareholders by honoring our commitments, providing results, and striving to be the best service provider in the industry. It is our mission to provide our customers with the best possible experience when utilizing our network to further their business activities, day by day it is our intention to continue to be a leader and an online provider that our customers can depend upon and trust.
**ABOUT THE JOB**
The Website Product Owner will be responsible for creating website user stories, backlog, enhancing user experience, and website different sections and hierarchy.
**JOB DUTIES**
- Managing, creating website product backlog and prioritizing them based on changing requirements.
- Gathering feedback and new feature assessments and product enhancements from customers, ServerHub teams, and any other related parties, in order to continually enhance the product functionality.
- Overseeing all stages of website creation including design and development.
- Developing user stories that create a great impact.
- Monitoring and evaluating product progress at each stage of the process.
- Oversee and create website content in coordination with the Content Creator and the SEO Specialist.
**JOB QUALIFICATIONS**
- 2 to 5 years of experience in Product Designing
- University degree in Information Technology or related field
- Good command of the English language
- Analytics and problem-solving skills
- Excellent research skills
**PLUS POINTS**
- Portfolio and work sample related to the same field
9iZV0Zg9ZA
This advertiser has chosen not to accept applicants from your region.
5
Product Owner (1379)
Premier Services & Recruitment
Posted today
Job Viewed
Job Description
**Product Owner**
for a technology company located in new cairo
**Duties**
- Partner with product manager to define business requirements to meet the product objectives.
- Communicates,collaborates and negotiates with key stakeholders (value stream leaders,business groups and control groups)
- Be accountable for scrum team deliver ables and KPIs.
- Monitor and measure progress on user story delivery and sprint team velocity.
- Review metrics to measure value and identify opportunities for improvement.
**Requirments**
- 10+ years of experience in product development & Systems Engineering
- 5+ years of experience with CI/CD technologies such as Jenkins, GitHub, Artifactory
- Product or Program or Change Management experience - Migration of products/tools to cloud infrastructure (GCP/Azure/AWS)
- Product or Program or Change Management experience - On CICD tools (On prem/Cloud) towards managing product/platform health - e.g.: scalability, resilience & stability.
- Should have experience with.Net core, Angular, SQL server, GIT, REST API,
- Experience in building reusable frameworks for consuming and providing APIs.
- Proficiency in English and Arabic and vice versa
for a technology company located in new cairo
**Duties**
- Partner with product manager to define business requirements to meet the product objectives.
- Communicates,collaborates and negotiates with key stakeholders (value stream leaders,business groups and control groups)
- Be accountable for scrum team deliver ables and KPIs.
- Monitor and measure progress on user story delivery and sprint team velocity.
- Review metrics to measure value and identify opportunities for improvement.
**Requirments**
- 10+ years of experience in product development & Systems Engineering
- 5+ years of experience with CI/CD technologies such as Jenkins, GitHub, Artifactory
- Product or Program or Change Management experience - Migration of products/tools to cloud infrastructure (GCP/Azure/AWS)
- Product or Program or Change Management experience - On CICD tools (On prem/Cloud) towards managing product/platform health - e.g.: scalability, resilience & stability.
- Should have experience with.Net core, Angular, SQL server, GIT, REST API,
- Experience in building reusable frameworks for consuming and providing APIs.
- Proficiency in English and Arabic and vice versa
This advertiser has chosen not to accept applicants from your region.
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6
Senior Specialist, Product Management - Security Solutions Organization (SSO) - EEMEA
Cairo, Al Qahirah
Mastercard
Posted 25 days ago
Job Viewed
Job Description
**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Senior Specialist, Product Management - Security Solutions Organization (SSO) - EEMEA
Overview
Role to join the team pf the Security Solutions Organization (SSO) team at Mastercard delivers technology, products, and services that facilitate seamless, fast and secure payments across the network and the internet of things (IoT). These solutions leverage the latest technology, a vast array of data resources, and artificial intelligence (AI) to provide services that benefit the entire payments ecosystem.
Additionally, the goal of SSO is to protect and ensure the integrity of the payment system including physical and digital channels by delivering fraud management and mitigation products that address the entire account lifecycle and work equally to ensure a positive experience for consumers.
The Specialist, AI Fraud & Security Solutions will to help customers see the full value of the SSO Artificial Intelligence suite of products by maximizing product usage through:
- Improved visibility of customers performance on risk management across portfolios
- Improved customer knowledge and understanding of Mastercard's fraud solutions
- Increased and optimized utilization of Mastercard's fraud solutions
- Optimized usage of the Mastercard network and authorization strategies
The key responsibilities of this role include the following:
- Engage regularly with customers to capture their experiences with our services and identify opportunities for continuous improvement
- Analyze customer performance and trends for risk management KPIs
- Collaborate closely with product leads both regionally and globally to drive customer engagement and provide feedback to the product development and management teams.
- Identify areas of product cross sell among the suite of AI fraud solutions.
- Build case studies and reports at a regional level to incorporate in internal and external communications.
Role
- Assess customer's authorization and fraud performance via structured data
- Generate authorization and fraud performance presentations that reflect the customer's reality
- Capture customer's understanding of Mastercard's AI based fraud solutions and tailor training session to level set knowledge
- Build and deliver risk performance review
- Build and deliver product utilization review
- Support customers during fraud attacks
- Manage customer onboarding activities
- Communicate customer feedback to appropriate teams to enhance the client experience
- Assist with customer training and creating best practice documentation including industry knowledge and platform use
- Support the resolution of customer specific issues/concerns
All About You
- Bachelor's degree in business, marketing, finance, information systems or a related field.
- Experience in fraud management
- Experience in customer relationship management
- Technologically savvy with the ability to understand and translate complex technical details into simple business concepts.
- Strong analytical skills with ability to mine and interpret data.
- Strong organizational skills with the ability to learn quickly and multi-task across multiple projects concurrently in a fast-paced environment.
- Excellent communication and interpersonal skills.
- Experience interacting with customers and asking effective, forward thinking questions
- Knowledgeable in key metric identification for driving and maintaining healthy business performance.
- Must have excellent computer skills and be highly proficient in the use of Ms Word, Ms Excel, PowerPoint, which will be necessary in the creation of visually and verbally engaging reports and presentations.
- Flexible and solution-oriented, comfortable dealing with ambiguity
- Excellent relationship building skills; able to build and maintain strong, positive working relationships across multiple business functions and region
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Senior Specialist, Product Management - Security Solutions Organization (SSO) - EEMEA
Overview
Role to join the team pf the Security Solutions Organization (SSO) team at Mastercard delivers technology, products, and services that facilitate seamless, fast and secure payments across the network and the internet of things (IoT). These solutions leverage the latest technology, a vast array of data resources, and artificial intelligence (AI) to provide services that benefit the entire payments ecosystem.
Additionally, the goal of SSO is to protect and ensure the integrity of the payment system including physical and digital channels by delivering fraud management and mitigation products that address the entire account lifecycle and work equally to ensure a positive experience for consumers.
The Specialist, AI Fraud & Security Solutions will to help customers see the full value of the SSO Artificial Intelligence suite of products by maximizing product usage through:
- Improved visibility of customers performance on risk management across portfolios
- Improved customer knowledge and understanding of Mastercard's fraud solutions
- Increased and optimized utilization of Mastercard's fraud solutions
- Optimized usage of the Mastercard network and authorization strategies
The key responsibilities of this role include the following:
- Engage regularly with customers to capture their experiences with our services and identify opportunities for continuous improvement
- Analyze customer performance and trends for risk management KPIs
- Collaborate closely with product leads both regionally and globally to drive customer engagement and provide feedback to the product development and management teams.
- Identify areas of product cross sell among the suite of AI fraud solutions.
- Build case studies and reports at a regional level to incorporate in internal and external communications.
Role
- Assess customer's authorization and fraud performance via structured data
- Generate authorization and fraud performance presentations that reflect the customer's reality
- Capture customer's understanding of Mastercard's AI based fraud solutions and tailor training session to level set knowledge
- Build and deliver risk performance review
- Build and deliver product utilization review
- Support customers during fraud attacks
- Manage customer onboarding activities
- Communicate customer feedback to appropriate teams to enhance the client experience
- Assist with customer training and creating best practice documentation including industry knowledge and platform use
- Support the resolution of customer specific issues/concerns
All About You
- Bachelor's degree in business, marketing, finance, information systems or a related field.
- Experience in fraud management
- Experience in customer relationship management
- Technologically savvy with the ability to understand and translate complex technical details into simple business concepts.
- Strong analytical skills with ability to mine and interpret data.
- Strong organizational skills with the ability to learn quickly and multi-task across multiple projects concurrently in a fast-paced environment.
- Excellent communication and interpersonal skills.
- Experience interacting with customers and asking effective, forward thinking questions
- Knowledgeable in key metric identification for driving and maintaining healthy business performance.
- Must have excellent computer skills and be highly proficient in the use of Ms Word, Ms Excel, PowerPoint, which will be necessary in the creation of visually and verbally engaging reports and presentations.
- Flexible and solution-oriented, comfortable dealing with ambiguity
- Excellent relationship building skills; able to build and maintain strong, positive working relationships across multiple business functions and region
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
This advertiser has chosen not to accept applicants from your region.
7
Product Owner Multinational- Logistics Firm
Pillars Consultancy
Posted today
Job Viewed
Job Description
Position Product Owner
Partner with product manager to define business requirements to meet the product objectives.
Communicates, collaborates and negotiates with key stakeholders (value stream leaders, business groups and control groups)
Be accountable for scrum team deliverables and KPIs. Monitor and measure progress on user story delivery and sprint team velocity. Review metrics to measure value and identify opportunities for improvement.
Look at industry trends and customer feedback to brainstorm on features
Work with operations and technical teams to research and resolve production issues. Clarify ambiguities and customer experience based on business requirements and product objectives.
Design and implement long-term strategic goals and short-term tactical plans for managing and maintaining DevSecOps platforms, products and frameworks
Strong experience in product ownership and product roadmaps including research, adoption & migration
Strong infrastructure/systems engineering experience with 3 or more DevSecOps tools
(Github, Gitlab, Jenkin, Blackduck, Checkmarx etc)
Job Requirements
**Desired Profile**
10+ Experience in Information Technology in support of Business Services, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 10+ years of experience in product development & Systems Engineering
- 5+ years of experience with CI/CD technologies such as Jenkins, Github, Artifactory
- Experience in product management/development, program management, strategy, marketing and/or related position in a consumer-oriented, technology-dependent tools
- Product or Program or Change Management experience
- Migration of products/tools to cloud infrastructure (GCP/Azure/AWS)
Product or Program or Change Management experience - On CICD tools (On prem/Cloud) towards managing product/platform health - e.g.: scalability, resilience & stability
- Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills
- Solid creative and strategic thinking skills for product roadmap - Tactical and long-term strategic goals
- Strong analytical skills with high attention to detail and accuracy
- Ability to manage large-scale initiatives and effectively partner with stakeholders across technical teams
- Experienced and well versed in Agile practices, Good exposure to tools like JIRA
- Good to have - Knowledge of container Technologies such as Docker, Kubernetes, AWS, OpenStack Cloud especially for migration and maintenance of observability tools
- Good to have - Certifications on GCP or Azure.
Mandatory
Should have experience with.Net core, Angular, SQL server, GIT, REST API,
Experience in building reusable framework for consuming and providing APIs.
Thinking critically to analyze the pros and cons of solving a problem or using a technology in a certain way.
Proficiency in English and Arabic and vice versa.
**Job Features**:
- Job Category- Logistics- Job Level- Experienced - Non Managerial
Partner with product manager to define business requirements to meet the product objectives.
Communicates, collaborates and negotiates with key stakeholders (value stream leaders, business groups and control groups)
Be accountable for scrum team deliverables and KPIs. Monitor and measure progress on user story delivery and sprint team velocity. Review metrics to measure value and identify opportunities for improvement.
Look at industry trends and customer feedback to brainstorm on features
Work with operations and technical teams to research and resolve production issues. Clarify ambiguities and customer experience based on business requirements and product objectives.
Design and implement long-term strategic goals and short-term tactical plans for managing and maintaining DevSecOps platforms, products and frameworks
Strong experience in product ownership and product roadmaps including research, adoption & migration
Strong infrastructure/systems engineering experience with 3 or more DevSecOps tools
(Github, Gitlab, Jenkin, Blackduck, Checkmarx etc)
Job Requirements
**Desired Profile**
10+ Experience in Information Technology in support of Business Services, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 10+ years of experience in product development & Systems Engineering
- 5+ years of experience with CI/CD technologies such as Jenkins, Github, Artifactory
- Experience in product management/development, program management, strategy, marketing and/or related position in a consumer-oriented, technology-dependent tools
- Product or Program or Change Management experience
- Migration of products/tools to cloud infrastructure (GCP/Azure/AWS)
Product or Program or Change Management experience - On CICD tools (On prem/Cloud) towards managing product/platform health - e.g.: scalability, resilience & stability
- Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills
- Solid creative and strategic thinking skills for product roadmap - Tactical and long-term strategic goals
- Strong analytical skills with high attention to detail and accuracy
- Ability to manage large-scale initiatives and effectively partner with stakeholders across technical teams
- Experienced and well versed in Agile practices, Good exposure to tools like JIRA
- Good to have - Knowledge of container Technologies such as Docker, Kubernetes, AWS, OpenStack Cloud especially for migration and maintenance of observability tools
- Good to have - Certifications on GCP or Azure.
Mandatory
Should have experience with.Net core, Angular, SQL server, GIT, REST API,
Experience in building reusable framework for consuming and providing APIs.
Thinking critically to analyze the pros and cons of solving a problem or using a technology in a certain way.
Proficiency in English and Arabic and vice versa.
**Job Features**:
- Job Category- Logistics- Job Level- Experienced - Non Managerial
This advertiser has chosen not to accept applicants from your region.
8