49 Technical Product jobs in Egypt
ERP Technical Business Analyst / Product Owner
Posted today
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The incumbent will carry out the following functional areas:
- Lead and focus on project delivery for clients across the globe
- Be the focal point of strategic partners from assigned region and ensure that all requirements specific to country compliance are developed
- Reviewing, analyzing, and evaluating business user needs to create technical solutions that support overall business strategies
- Assist client in implementing the ERP finance module implementation by leading the discovery session, data migration, training and ensure users know how to use finance module
- Supports the current and future development and enhancement of ERP systems to meet Company’s requirements in terms of automation of financial processes
- Assist with producing business cases for potential projects
- Ability to analyze and document business processes and use refinement techniques to increase process efficiency
- Prepare business requirements and functional user requirements and specifications
- Identify the gaps and automate all financial entries by integrating Account, Inventory, procurement, asset management module with operational modules.
- Develop financial models, conduct benchmarking and process analysis.
- Work with business stakeholders to document information system requirements, including process workflows, storyboarding and diagrams, define scope and objectives
- Identify specific business opportunities and develop new capabilities for ERP system
- Evaluate current ERP systems and practices, drive continuous improvement of business processes
- Work with software vendors to implement new systems and / or enhancements of existing systems
- Assist with project management and influence stakeholders to support information systems projects
- Lead business analysts and coordinate with UI/UX designers, development team, testers and clients to ensure requirements are delivered on time
- ERP roadmap, refinement and execution
- Ensure business process integration, data consistency and architectural adherence
- Actively identify and translate high-level business requirements into solution specifications, covering processes, people, technology, and manage changes to such specifications.
- Supports the current and future development and enhancement of ERP systems to meet the product requirements in terms of automation of processes.
- Support business transformation activities involving any combination of processes, people or systems (e.g. organizational integration; business change impact; process re-engineering; system evaluation / comparison).
- Design innovative solutions in agreed formats (e.g. User Stories, storyboarding,, Wire Frames, etc.)
- Carries out market analysis of ERP solutions and stays up-to-date with the latest trends in ERP software and vendors in the region and beyond. Acts as the ERP business and system expert for the organization to provide the necessary guidance to teams on ways to optimize utilization of ERP systems.
- Designing new business processes, capabilities and supporting technologies
- Manages ERP related documents, manuals, instructions and further communication to be available for the staff.
**Professional Qualifications**:
- Solid experience in Accounts, Inventory, Procurement, Fixed Assets is FUNDAMENTAL
- Must have experience how to automate the financial entries from other operational modules
- Business Process Automation
- B2B industry experience in business analyst or project roles.
- Multi-tasking skills and the ability to balance multiple priorities and keep up with project scope changes.
- Fluency in written and spoken English with strong drafting skills.
- Experience in JIRA tool is a PLUS
- Skilled in MS Office Suite, MS Visio, Storyboarding
- Very good written and verbal communication
**Education**:
- Software Project management experience is MUST
- Business Analysis certification is a PLUS
**Supervisory**:
**Internal**:All staff
**External**:
- Accountability — Job requires clearly defining mutual expectations of self and others, taking appropriate actions to ensure that obligations are met and revising standards in response to change
- Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
- Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
- Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.
- Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
- Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
- Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Focus on Quality — Job requires operating with world-wide qua
Director of Product Development
Posted today
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We are looking for a Director of Product Development to join our team and tackle fun, challenging problems to better our customers. As the Director of Product Development, you will work with business stakeholders to understand their most pressing needs and create a product strategy accordingly. This role will provide the opportunity to drive automation, operational
- efficiency, and leverage data to drive insights to support our business, while delighting our customers.
**Responsibilities**:
- Execute on the product strategy/roadmap to support our agency services teams and operations, while leading a team of Product Managers, Designers, and Engineers.
- Work with the scrum team/delivery managers to plan sprints throughout the quarter to ensure that all features are delivered by their respective deadlines.
- Identify relevant data sources and propose ways to leverage them to come up with insights (i.e. stay up to date on all new data offerings made available by Amazon).
- Reduce time company employees spend on manual tasks by creating automation Improve company access to data COGS and Expenses (do processes designed help us reduce costs and improve efficiencies)
- Reduce the number of process failures where people circumvent the system (by designing flexible systems that can adapt to multiple situations and providing
**Qualifications**:
- 6+ years of experience working in product management coupled with 2-5 years of experience in creating software platforms that work with Amazon APIs and other systems.
- Experience leading teams of 10+ people with a successful track record in achieving goals and KPIs.
- Understanding of data architecture and basic understanding of how the data flows across the system (data warehouse, database, APIs, etc.)
- Strong leadership and planning skills with the ability to effectively design and execute on a vision.
- Experience managing Product Managers in an Agile development organization.
**What You Need**:
- Desktop/Laptop system requirements:4th generation or higher, at least Intel i3 or equivalent processor; at least 4GB RAM; Windows 10 and above or MAC OSX operating system
- A strong and stable internet connection (A DSL, cable, or fiber wired internet service with at least 50 Mbps plan or higher for primary connection)
- PC Headset (With noise-canceling feature is preferred but not required)
- A high-definition (HD) external or integrated webcam with at least 720p resolution
**ABOUT BUY BOX EXPERTS**
- Buy Box Experts, a Spreetail Agency, is a premier Amazon marketing agency, supporting brand executives as they seek to CONTROL and GROW their Amazon channel businesses (in the US and internationally).
We help our brand clients develop channel management strategies that reduce price erosion issues, and align marketing efforts with the brand's overall brand vision. We provide full platform account management (1P retail, 3P marketplace and hybrid) incorporating inventory management, listing optimization, advertising campaign management (including AMS, DSP), and customer service. We also operate traffic-building campaigns external to Amazon, designed to drive high-converting traffic to Amazon. We conduct Amazon channel due diligence for private equity and investors looking to acquire brands that depend heavily on Amazon as a sales channel.
Our leadership team is very focused on building a company culture focused on being inclusive, encouraging open discussion of issues, and developing the team through a growth-based mindset. It is our policy to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.
R&d Scientist - Product Development
Posted today
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- The role will lead the technical aspects and implementation of medium to high complexity R&D enabled productivity and sustainability projects for the Non PC Platform.
- Lead product development of extruded, baked & pellet products by maintaining existing products specifications, developing new products from concept to launch, include LTOs, refresh, select reframe projects to develop winning consumer propositions that drive sustainable business growth.
- Partner with R&D global platform and functions to find productivity opportunities.
- Actively participate in marketing research programs including focus groups and other consumer research formats.
- Develop, plan, conduct, and coordinate product development initiatives to use experimental design and data interpretation tools to make technically sound recommendations to business.
- Engage with Egypt Foods BU GP & SC to support and manage technical aspects of productivity agendas.
**Responsibilities**:
- Leverage expertise inside and outside of the organisation to deliver product and process development and innovation.
- Develop, plan, conduct, and coordinate product development initiatives to use experimental design and data interpretation tools to make technically sound recommendations to business.
- Engage with Egypt Foods BU GP & SC to support and manage technical aspects of productivity agendas of extrusion, pellet & baked snacks.
- Develop product against consumer and business KPIs by leveraging available resources including R&D Laboratory tools, bench top, factory equipment, pilot plants, supplier’s technical assets.
- Coordinate samples requirements with manufacturing plants, global R&D function etc. for NPD, internal screening, bench taste, sensory test, consumer test, shelf life stability, sales samples, scale-up trials, and other needs.
- Develop & review FC, business P&L and finalize product and ingredient specifications with PQP guardrails.
- Lead Accolade and Technical Stage Gate and related work for his/her project and ensure timely completion of all TSG stages and its deliverables.
- Develop project briefs/Global Innovation Briefs (GIB) and seek R&D and other cross functional alignment (especially Marketing and Supply Chain).
- Lead exploration of new ingredients, formulation and process technologies and leverage expertise inside and outside the organization to deliver new product and process development.
- Represent R&D on multi-functional business teams and Influence others through strong communication & interpersonal skills.
- Develop project briefs/Global Innovation Briefs (GIB) and seek R&D and other cross functional alignment (especially Marketing and Supply Chain).
- Lead exploration of new ingredients, formulation and process technologies and leverage expertise inside and outside the organization to deliver new product and process development.
- To plan, organise and run raw material qualification programmes.
- Drive global knowledge growth and thought leadership in emerging process technologies and imbed cross functionally.
- Drive CAST implementation through leadership of training programmes.
- Work closely with Regulatory to ensure legal compliance and compliance to WwP
Qualifications:
- Food Science or Engineering related discipline.
- Excellent interpersonal skills with ability to communicate and negotiate effectively across all levels and all functions of the organisation.
- Good presentation skills.
- Strong analytical skills - ability to interpret complex data and distill into useful and actionable information.
- Ability to explain complex technical issues / solutions to a non-technical audience.
- Strives for high standards, seeks innovative solutions, drives continuous improvement of products, processes or methods and demonstrates a high degree of intellectual curiosity.
- Passion for creativity and innovation within a commercially driven environment.
- Cultural sensitivity / flexibility in responding to diverse teams and environments.
- Self-starter and motivator.
R&D Product Development Manager Chocolate MENAP
Posted 4 days ago
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Job Description
**Are You Ready to Make It Happen at Mondelēz International?**
**Business Unit Summary**
Mondelēz International, Inc. empowers people to snack right in over 150 countries around the world. We are leading the future of snacking with mouth-watering iconic brands such as Oreo , belVita , LU and Ritz biscuits; Cadbury Dairy Milk , Green & Blacks , Milka and Toblerone chocolate; Philadelphia and Dairylea cheese; and Maynards Bassetts , Trebor and Trident gums. Our more than 80,000 colleagues around the world are key to the success of our business. Great people and great brands. That's who we are. Join us on our journey to continue leading the future of snacking around the world by offering the right snack, for the right moment, made the right way.
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
**Join our Mission to Lead the Future of Snacking.**
Working as part of a cross-functional team you lead the RDQ activities for Chocolate activities required to complete new product development and maintain portfolios and/or productivity projects keeping in mind the goal to deliver the desired consumer experience.
**How you will contribute**
You will work independently to plan, lead and coordinate technical projects in line with RDQ, marketing and manufacturing requirements You will effectively communicate status and risks and plan, lead and coordinate pilot plant and factory trials in accordance with good manufacturing practice and HACCP requirements. In addition, you will plan, lead and coordinate development activities (e.g. product shelf-life testing, designing for quality, consumer test preparation. etc.). To provide direction for product development, you will use digital simulation models to obtain, understand and interpret consumer insights and commercial information. In this role, you will create and maintain accurate consumer-led specifications and be responsible for stakeholder management and influencing decisions based on conclusions made from analysis and interpretation of results.
**What you will bring**
A desire to drive your future and accelerate your career and the following experience and knowledge:
+ Leading strategic projects and influencing cross-functional teams
+ Handling multiple priorities
+ Proactively identifying complex technical or business problems and creating and implementing solutions
+ Applying technical curiosity and understanding to interpret and analyze data
+ Effectively influencing senior-level and cross-functional stakeholders verbally and in writing, including writing technical report conclusions
+ Coaching and mentoring others
More about this role
What you need to know about this position:
+ Lead multiple strategic projects in MENAP with the proper validation protocol, overseeing project governance, Budget and timeline
+ Risk Management: proactively identifying and mitigating potential risks
+ Stakeholder management: Building and maintaining relationship internally and externally, while communicating effectively with various project stakeholders.
+ Building future proof innovation pipeline in line with commercial strategic plan and growth ambition
+ Applies advanced technical knowledge of impact of formulation, process changes and/or interactions on product characteristics and consumer impact in project work. Provides guidance to others.
+ Lead and coordinate factory trials, commissioning & validation in collaboration with Quality & MSC teams.
+ Provide regular progress updates against agreed deliverables & objectives and timely communication.
+ Build a global Network with the R&D community across chocolate platforms & ensure full knowledge transfer & global practices implementation.
**Education / Certifications:**
Bachelor's degree in science or chemical/mechanical/industrial engineering,
Masters degree is a plus.
**Job specific requirements:**
+ Min of 6 years of relevant experience
+ Strong project management skills and organizational abilities
+ Experience in managing complex projects
+ Excellent communication and stakeholder management skills
+ Familiar with business processes and technology solutions
+ Flexibility & Agility: ability to cope with fast changing environment
+ Problem solving: Utilizing analytical and conceptual skills to solve problems
+ Language: English, high proficient in both spoken and written **Work schedule:** Full Time
No Relocation support available
**Business Unit Summary**
**Mondelēz International in the Middle East, North Africa and Pakistan serves the Middle East and Africa markets as well as Australia, New Zealand, the UK and Canada. Headquartered in Dubai, UAE, we have more than 2600 employees working across seven plants and six commercial offices; we make, bake, sell and deliver our products to customers. We are market leaders in key snacking categories with iconic global and local brands including Cadbury Dairy Milk chocolate, Milka, Oreo and belVita biscuits, Barni Cakes,Tang powdered beverage, Chiclets and Trident gum and Halls candy.**
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
**Job Type**
Regular
Product development
Science & Engineering
At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.
We have a rich portfolio of strong brands - both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum
Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast.
Join us and Make It An Opportunity!
Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact for assistance.
Ibm Product Manager-software
Posted today
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Job Description
**_Who are we?_**
Ingram Micro touches 80% of the technology you use every day with our focus on **Technology Solutions**, **Cloud**, and **Commerce and Lifecycle Solutions**. With $46 billion in revenue, we have become the world’s largest technology distributor with operations in 56 countries and more than 35,000 associates. We continue to strategically expand our global reach with 32 acquisitions since 2012.
We are highly committed to expanding our business across Middle East, Turkey and Africa regions. To achieve our ambitious goals, we need talented people to join our go-to-market Sales **Presales, Sales** and **Business Development**) and **Marketing** teams.
**What will you do?**
In this role, you need to increase market share and visibility for the assigned product, train, guide and support sales team in order to achieve vendor’s and company sales targets (GP & revenue).
- Planning, strategizing and executing them through the sales resources assigned for the product lines.
- Research and study of Aptec’s position/market share per region / channel segment
- Develop Marketing Plan annually and quarterly, working closely with marketing team for implementation and for measuring each event success rate.
- Design Reseller Programs for different Channel Segments to insure the right penetration and sales of different product segments to the right Reseller Segments
- Manage maximizing the use of Vendor Marketing Funds (according to Vendor contract and system). If Extra funds are needed, should be clarified in the Marketing Plan and should get approval to use part of GP or Aptec’s Fund)
- Update Aptec Web Site for his or her product (Prices, Promotions, News and Marketing Activities) in coordination with Marketing Team.
- Monitor sales pipeline and ensuring closures through sales teams,
- Manage and plan rebates achievement by achieving the assigned sales targets.
- Development of close relations with the vendor at every level
**Which Talent do you bring?**
- You must have excellent knowledge of Products of technical nature, and must have time management and planning skills
- You must be decision maker, have ability to work under pressure and time Constrains.
- Hold MBA with 4-5 years relevant/industry experience OR Graduate with 5-7 years relevant/industry experience
- Industry IT Distribution in a multinational environment with Sales Certification on respective product
**What's in it for you?**
You will get a great opportunity to be part of the ambitious plans we have for growing one of the most important parts of our organization. We will support you in your professional and personal development, by providing you with access to LinkedIn Learning and many high-quality training courses to increase your technical knowledge and expertise. You will also get opportunity to work with passionate team members and stay connected as one family.
**_Ingram Micro is committed to creating a diverse environment and is proud to be an equal opportunity employer. We are dedicated to fostering an inclusive and accessible environment where all associates are valued, respected and supported. We are highly driven by our tenets of successes: Results, Integrity, Imagination, Responsibility, Courage and Talents._**
**_#LI-AG1_
Technical Support
Posted today
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Job Description
- 15000 l.E
**Requirements**:
- Fluency in English is A Must.
**Benefits**:
- Morning Shift.
- Location New Cairo.
- Transportation provided.
- Medical & Social insurance.
- Gym Access.
- Learning and Development courses.
- career path.
**Role Description**
**Qualifications**
- Customer Support, Customer Service, and Phone Etiquette skills
- Experience in maintaining high levels of customer satisfaction
- Ability to handle customer inquiries and resolve issues effectively
- Strong communication and interpersonal skills
- Attention to detail and problem-solving abilities
- Experience in the customer service industry is a plus
- Fluency in English and Arabic is required
- High school diploma or equivalent
Industry
- Outsourcing and Offshoring Consulting
Employment Type
Full-time
**Job Types**: Full-time, Permanent
Pay: E£15,000.00 per month
Technical Support Intern

Posted 15 days ago
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Job Description
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
to follow
Offers of employment are conditional upon passage of screening criteria applicable to the job.
**EEO Statement**
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
**Statement to Third Party Agencies**
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
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Technical Support Agent
Posted today
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- Technical background is a major plus
**Job Types**: Full-time, Contract
Contract length: 12 months
Ability to commute/relocate:
- New Cairo: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Technical support: 1 year (required)
**Language**:
- English fluently (required)
Shift availability:
- Night Shift (required)
- Overnight Shift (required)
Technical Support Engineer
Posted today
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Job Description
Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more.
We´re everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our inclusive and caring environment, you get the support and inspiration you need to grow.
Here, your ideas are embraced, and you never stop learning. Interested in being part of our team?
**Join us on our journey for a better tomorrow.**
**Mission**:
Provide the technical support advices, information and service techniques to Atlas Copco team including local /Regional Distributors, handling all jobs related to machines and parts warranty:
**Day to day you will make a difference by.**
- S/he Provide on time technical support to Atlas Copco team and distributors.
- S/he Update the local and distributors service teams with new knowledge.
- S/he Manages and maintain all service tickets to ensure their resolution.
- S/he Carries on customer visits, making all technical investigation processes.
- S/he Handling all jobs related to product and parts warranty. Responsible for warranty assessment / evaluation and approve.
- S/he create failure reports for all failed major components reported from field. (Elements, Motors, MD Drums, VSD).
- S/he responsible for the establishment and implementation of all quality procedures related to technical support.
- S/he maintain relevant records and report on regular intervals any technical problems with high incidence rates.
- S/he promote the use of aftermarket products to insure best solution and customer satisfaction.
**In return for your commitment, we can offer you.**
- A dedicated, interactive and supportive team, ready to welcome you.
- Regular engagement with your direct Manager, face-to-face and over the telephone.
- Training throughout your career.
- A satisfying career
**The person we are looking for has.**
- Experience in the compressed air industry would be a plus. If you are willing to learn, we are happy to teach.
- A mechanical or electrical engineering qualification - although this is desirable rather than essential.
- Excellent general computer skills.
- A good standard of presentation skills.
- Proficient oral and written communications skills
**Diverse by nature and inclusive by choice**
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.
Technical Support Engineer
Posted today
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Job Description
1. To provide a professional first technical point of contact for the customer.
2. Diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs.
3. Provide updates as needed to the customer in order to meet performance objectives.
4. To ensure cases are allocated to the most appropriate ‘next step’ as part of the case flow process.
5. To perform technical escalations in line with company procedure.
6. To monitor systems, customer network secusrity and products, and deal with alerts and events as appropriate.
7. To liase and refer issues to correct/relevant entities e.g. other GCSC’s, PTT, IOC and other Vendors as appropriate.
8.Document all troubleshooting and a case management actions via the electronic case management system.
9. To conduct initial diagnostics and undertake basic fault diagnostics to resolve where possible, customer faults.
**About you**:
- English Fluent.
- Bachelor Degree in Communication Engineering.
- Able to work under stress.
- Customer Oriented.
- Good Communication Skills.
- Able to work on shift Basis.
**Additional information**:
Orange Business Services, Egypt MSC, is located at City Stars Complex at the heart of one of the biggest shopping malls in Cairo. We are a Global organization with exposure to customers of diverse nationalities & backgrounds.
Orange aims to be recognized as an employer of choice by and not limited to being an ethical & socially responsible employer, offering career & development opportunities, providing a positive quality of life at work, and recognizing & rewarding our people for individual & collective contributions to our success. Our benefits include supporting our people with the highest level of medical & life insurance to them, their spouses, & children while having a strong network to discounted rates at a number of providers.
**Department**:
Customer Services & Operations
**Contract**:
Regular