16 Technical Operations jobs in Egypt

About the Role

We are looking for a motivated
Junior Technical Operations Engineer
to join our team. This is a hybrid role, combining
day-to-day operational ownership
with opportunities to contribute to
technical development tasks
.

Your primary responsibility will be to ensure the smooth execution of daily operational scripts, monitor system health, and manage client lifecycle operations (activation, setup, and deactivation). Alongside this, you'll also gain hands-on development experience — from creating
HTML/Jinja templates
and
PowerPoint automation
to writing
SQL queries
and supporting tasks in

and
Python
.

This role is ideal for
fresh graduates
who are detail-oriented, technically curious, and looking for a structured pathway to grow into
software engineering, or technical product roles
.

Key Responsibilities

• Execute, monitor, and troubleshoot
  daily operational scripts and workflows
  .
• Handle
  client lifecycle operations
  (activation, setup, deactivation).
• Develop and maintain
  HTML-based templates using Jinja2
  for client deliverables.
• Build and update
  PowerPoint templates
  for reporting and presentations.
• Write and optimize
  SQL queries
  for reporting, monitoring, and troubleshooting.
• Support the technical team with
  development tasks in and Python
  .
• Maintain clear documentation for operational processes, scripts, and client setups.

Requirements

• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.
• Solid understanding of
  SQL
  (queries, joins, aggregations).
• Working knowledge of
  
  and basic understanding of
  Python
  .
• Basic knowledge of
  HTML.
• Strong problem-solving and troubleshooting skills.
• High attention to detail, with a structured and process-oriented mindset.
• Eagerness to learn and grow in both operational excellence
  and
  development skills
  .

Nice to Have (Optional)

• Experience with
  PowerPoint automation
  or advanced template design.
• Familiarity with Linux/command-line environments.
• Exposure to APIs, integrations, or data pipelines.
• Experience using templating frameworks (e.g.,
  Jinja2
  ).

What We Offer

• A hybrid role with both
  operational ownership
  and
  development exposure
  .
• A clear career path toward
  software engineering, or product technical roles
  .
• A collaborative, growth-oriented, and supportive environment.

Apply by sending your CV to
with the subject "
Junior Technical Operations Engineer Application
".

Key Responsibilities

1. Execute, monitor, and troubleshoot daily operational scripts and workflows.
2. Handle client lifecycle operations (activation, setup, deactivation).
3. Develop and maintain HTML-based templates using Jinja2 for client deliverables.
4. Build and update PowerPoint templates for reporting and presentations.
5. Write and optimize SQL queries for reporting, monitoring, and troubleshooting.
6. Support the technical team with development tasks in and Python.
7. Maintain clear documentation for operational processes, scripts, and client setups

Requirements

1. Bachelor's degree in computer science, Information Technology, Engineering, or related field.
2. Solid understanding of SQL (queries, joins, aggregations).
3. Working knowledge of and basic understanding of Python.
4. Basic knowledge of HTML.
5. Strong problem-solving and troubleshooting skills.
6. High attention to detail, with a structured and process-oriented mindset.
7. Eagerness to learn and grow in both operational excellence and development skills.

Additional qualifications

1. Experience with PowerPoint automation or advanced template design.
2. Familiarity with Linux/command-line environments.
3. Exposure to APIs, integrations, or data pipelines.
4. Experience using templating frameworks (e.g., Jinja2).

Company Description

Established in 1996, Evagro is a land reclamation company with the mission of transforming barren tracts of desert into fertile and productive farmland. To date, the company has successfully converted 2,000 acres of land into arable fields. Evagro is committed to sustainable agricultural development and enhancing food security in Egypt.

Role Description

• Monitor and evaluate the quality of technical agricultural operations, including soil preparation, planting, irrigation, fertilization, pest and disease control, pruning, and harvesting.
• Inspect and verify that agricultural practices comply with standards such as
  Good Agricultural Practices (GAP)
  ,
  Global G.A.P
  , and other relevant certifications.
• Conduct field inspections and audits to ensure operational compliance with company procedures and quality standards.
• Collect and analyze data related to crop performance, soil conditions, irrigation schedules, and nutrient applications.
• Work closely with the farm's agronomy and production teams to identify and correct deviations in processes.
• Ensure the safe and proper use of agrochemicals, fertilizers, and other inputs.
• Monitor the quality of irrigation water, soil amendments, and other inputs for compliance with specifications.
• Document and report quality findings, non-conformities, and improvement recommendations.
• Assist in the implementation and maintenance of traceability systems for farm-to-fork monitoring.
• Support the preparation for third-party audits and certifications (e.g., Global G.A.P, ISO 22000, HACCP).
• Train farm workers and supervisors on quality standards and proper technical practices.
• Ensure hygiene and sanitation protocols are followed in fields, greenhouses, and packing areas.

Qualifications

• Bachelor's degree in
  Agricultural Engineering
  ,
  Agronomy
  ,
  Horticulture
  , or a related field.
• 2–5 years of experience in quality control within the agricultural sector, preferably in fresh produce (fruits & vegetables).
• Ability to work on-site in Cairo, Egypt

Job objective :

Responsible for ensuring that operational systems and processes comply with local and international regulations, as well as internal company standards. The role involves managing and improving operational processes related to change control, deviation management, and continuous improvement within the donor center and/or plasma logistic center. This position ensures compliance with industry regulations and company policies while enhancing operational efficiency through effective system oversight and process optimization.

Environment :

Collaborates with operations, production, validation, and quality teams to ensure seamless execution of change control and deviation documentation.

Work is performed in an office environment with exposure to electrical office equipment. Frequently sits for 6-8 hours per day. Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists. Occasionally walks and stands. Occasionally bends and twists neck. Light to moderate lifting and carrying objects with a maximum lift of 25lbs. Able to communicate information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken and written words and sentences. Interacts with others, relates sensitive information to diverse groups. Must work with diverse groups to obtain consensus on issues.

Key responsibility :

Deviation and CAPA Management:

Follow the approved deviation management and CAPA system, involving appropriate stakeholders for investigation and closure.

Proactively identify root causes of deviations and implement corrective and preventive actions to reduce their occurrence.

Monitor and analyze deviation trends to identify areas for improvement and implement strategies to minimize the number and impact of deviations.

Work closely with cross-functional teams to ensure timely closure of deviations, reducing the overall time taken for resolution.

Change Control Management:

Coordinate and oversee the implementation of operational change control processes.

Work closely with cross-functional teams to ensure changes are documented, reviewed, and executed efficiently.

Process Improvements:

Identify and lead continuous improvement initiatives in operational processes to enhance efficiency and quality.

Maintain and optimize systems used for tracking and managing deviations and change controls.

Documentation Standardization:

Develop and implement standardized documentation practices to ensure consistency and compliance across all operational processes.

Collaboration and Training:

Serve as a key liaison between operations and other departments regarding process management.

Provide training and guidance to employees on operational compliance and system updates.

Key Process Indicators:

Compile all information related to the different processes referred to key process indicators established for plasma supply chain areas.

Other duties as assigned.

Academic experience required

Bachelor's degree in Engineering, Health-related Sciences, or a related field.

Knowledge of Quality Management Systems.

Knowledge of current Good Manufacturing Practices (cGMP).

Professional experience required

Minimum of 2 years of related experience in GMP Quality Systems.

Minimum of 5 years of professional experience in the pharmaceutical, biotech, or regulated manufacturing industries.

Experience with GMP regulations, deviation handling, and change control processes.

Familiarity with CAPA investigations and operational excellence methodologies.

Computing skills

Knowledge of Microsoft Office applications (Word, Excel, PowerPoint, Outlook).

Experience with electronic quality management systems such as SAP-QM, TrackWise, Veeva, or similar platforms.

Ability to analyze data and generate reports using database management tools.

Personal skills

Strong problem-solving and analytical skills.

Excellent organizational and time management abilities.

Effective communication and collaboration with cross-functional teams.

Ability to work independently and manage multiple tasks in a fast-paced environment.

Strong integrity and commitment to quality and compliance.

Excellent interviewing, listening, and observation skills in order to obtain the information needed to fully grasp and document a process.

Demonstrated ability to organize work and keep comprehensive substantiating records.

Languages

Proficiency in English and Arabic (professional-level reading, writing, and communication required).

Job objective
Responsible for ensuring that operational systems and processes comply with local and international regulations, as well as internal company standards.

The role involves managing and improving operational processes related to change control, deviation management, and continuous improvement within the donor center and/or plasma logistic center.

This position ensures compliance with industry regulations and company policies while enhancing operational efficiency through effective system oversight and process optimization.

Key responsibility
Deviation and CAPA Management:

• Follow the approved deviation management and CAPA system, involving appropriate stakeholders for investigation and closure.
• Proactively identify root causes of deviations and implement corrective and preventive actions to reduce their occurrence.
• Monitor and analyze deviation trends to identify areas for improvement and implement strategies to minimize the number and impact of deviations.
• Work closely with cross-functional teams to ensure timely closure of deviations, reducing the overall time taken for resolution.

Change Control Management:

• Coordinate and oversee the implementation of operational change control processes.
• Work closely with cross-functional teams to ensure changes are documented, reviewed, and executed efficiently.

Process Improvements:

• Identify and lead continuous improvement initiatives in operational processes to enhance efficiency and quality.
• Maintain and optimize systems used for tracking and managing deviations and change controls.

Documentation Standardization:

• Develop and implement standardized documentation practices to ensure consistency and compliance across all operational processes.

Collaboration and Training:

• Serve as a key liaison between operations and other departments regarding process management.
• Provide training and guidance to employees on operational compliance and system updates.

Key Process Indicators
:

• Compile all information related to the different processes referred to key process indicators established for plasma supply chain areas.

Other duties as assigned.

Academic Experience Required

• Bachelor's degree in engineering, Health-related Sciences, or a related field.
• Knowledge of Quality Management Systems.
• Knowledge of current Good Manufacturing Practices (cGMP).

Professional Experience Required

• Minimum of 2 years of related experience in GMP Quality Systems.
• Minimum of 5 years of professional experience in the pharmaceutical, biotech, or regulated manufacturing industries.
• Experience with GMP regulations, deviation handling, and change control processes.
• Familiarity with CAPA investigations and operational excellence methodologies.

Computing Skills

• Knowledge of Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
• Experience with electronic quality management systems such as SAP-QM, TrackWise, Veeva, or similar platforms.
• Ability to analyze data and generate reports using database management tools.

Personal Skills

• Strong problem-solving and analytical skills.
• Excellent organizational and time management abilities.
• Effective communication and collaboration with cross-functional teams.
• Ability to work independently and manage multiple tasks in a fast-paced environment.
• Strong integrity and commitment to quality and compliance.
• Excellent interviewing, listening, and observation skills in order to obtain the information needed to fully grasp and document a process.
• Demonstrated ability to organize work and keep comprehensive substantiating records.

Languages
Proficiency in English and Arabic (professional-level reading, writing, and communication required).

Job Title:

Technical I, IT Operations

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we're the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today's hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year.

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

Join us and be part of this journey towards greater opportunities and brighter futures.

As part of our team you will report to our Manager in IT Operations.

Responsibilities:

• Mount and install switches in the IDF and patching the stations.
• Perform hardware and software upgrades to peripheral equipment
• Attend to break/fix engagement as needed by Situation Management for technology-related problems and issues received from both internal and external clients
• Prepare, maintain and submit reports and applicable records of computer hardware and software inventory by site and system
• Perform site maintenance and safety checks of assigned equipment
• Perform checks and ensure that antivirus definition, Microsoft patches are updated as outlined by Desktop Engineering
• Spend between 60% - 70 % of time clearing trouble tickets and work orders promptly.
• Make necessary independent decisions to correct errors or discrepancies in trouble tickets.

Qualifications:

• 1+ year of experience working in a call center
• CCNA, MCSA, SCCM, BigFix Certifications
• Fluency in English
• Bachelor's degree in Information Technology, Computer Science, or a related field is a must

Location:

EGY Cairo Egypt-Smart Village Building B2110

Language Requirements:

Time Type:

Full time

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Job Title:

Technical I, IT Operations

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we're the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today's hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year.

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

Join us and be part of this journey towards greater opportunities and brighter futures.

As part of our team you will report to our Manager in IT Operations.

Key Duties and Responsibilities:

• Mount and install switches in the IDF and patching the stations.
• Perform hardware and software upgrades to peripheral equipment
• Attend to break/fix engagement as needed by Situation Management for technology-related problems and issues received from both internal and external clients
• Prepare, maintain and submit reports and applicable records of computer hardware and software inventory by site and system
• Perform site maintenance and safety checks of assigned equipment
• Perform checks and ensure that antivirus definition, Microsoft patches are updated as outlined by Desktop Engineering
• Spend between 60% - 70 % of time clearing trouble tickets and work orders promptly.
• Make necessary independent decisions to correct errors or discrepancies in trouble tickets.

Qualifications:

• 1+ year of experience working in a call center
• CCNA, MCSA, SCCM, BigFix Certifications
• Fluency in English
• Bachelor's degree in Information Technology, Computer Science, or a related field is desired

Location:

EGY Cairo - Samco Building, Chill out Midor complex, 90 North street

Language Requirements:

Time Type:

Full time

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

IT Technical Support Senior Specialist.IT Operations & Infrastructure D1)

Description

Job Purpose

Provide full support "Fixing problems-Deployments-Upgrades" to all client-side related problems as a second line of support. Provided support covers operating systems, applications and SW, HW assessments, etc… Manage and support all client-side related projects, when it comes to new services provided, or new ideas introduced, for client machines located inside main buildings.

Report To Position Name

Providing support services to ETISALAT MISR Desktop Infrastructure Systems.Supporting Microsoft's User Applications and Operating Systems.Manage and Administrate Active Directory Objects creation, deletion, updating and cleanup.Supporting ETISALAT employees and outsourcing located at ETISALAT main buildings inside Cairo.Using remote supporting tools like (SCCM, remote desktop, dame ware, VNC) to remotely solve escalated incidents.Supporting ETISALAT MISR applications (CRM Applications, Internal Used Systems)Using HPSM engine application to respond to technical problems escalated from the first line of support.Resolving more than 90% of the reported problems on the spot to exceed the required internal SLA's.Manage and Handle problems in the problem management context.Handling Mails forwarded to the IT Technical support team.Handing projects and tasks assigned to the IT Technical support team.Participate in deploying and installing new software packages and applications, in addition to the implementation of new technical projects and solutionsCreating and developing scripts and tools that automate certain daily tasks

Qualifications

QUALIFICATIONS_ESSENTIAL

University Degree in Computer Science / Engineering. Excellent in managing people. Excellent Computer skills. Excellent in Arabic & English (Reading, Writing & Oral). Excellent communication and customer oriented skills.

QUALIFICATIONS_DESIRABLE

N/A

EXPERIENCE_ESSENTIAL

Minimum 1 to 2 years' Experience. Experience in managing Microsoft IT based operations.

EXPERIENCE_DESIRABLE

N/A

CERTIFICATIONS_ESSENTIAL

Essential: MCP 2008/2012 Certified. Attend "Managing people" course. ITIL Foundation Certified. Desirable: Attend CCNA course. - MCSE 2012 Certified

Job: Senior Specialist

Organization: Etisalat-Misr

Job Posting: 27/Sep/2025, 5:00:00 PM