8 Technical Leader jobs in Egypt
Enterprise Technical Team Leader - German Speaker
Vodafone
Posted today
Job Viewed
Job Description
Role purpose:
- Responsible for managing and delivering world class services to Global Enterprises Customers (VGE footprint)
- Managing operations team of advisors and champions, leading them to ensure key deliverables required by customers are with the highest quality and accuracy, within agreed SLA and achieving the highest customer satisfaction & NPS scores.
- Also contributing in Service Desk underpinning processes such as Change Management, Escalation Management, Relationship Management, Business Continuity Management, Continuous Service Improvement Plans, 3rd Party Management and Process Designing.
Role Description:
- Develop team members through monthly coaching, the provision of on target feedback, counselling and recognition. Facilitate service evaluations to ensure the delivery of excellent standards of customer contact ensuring the achievement of KPIs and Customer Operations Targets. Facilitate performance reviews using the “Performance Dialogue” Framework for team members. Ensure all team members adhere to Vodafone policies and procedures. Adopt and ensure team member adherence to Acts and Regulations, including, but not limited to, the privacy Act, Workplace Health and Safety Act and Equal Opportunity Act.
- Team Support Manage the Human Resource aspects of the team members including the provision of support, counselling, guidance and advice. Organize and facilitate Team Meetings and provide feedback to Business Support Managers and Business Operations Managers.
- Ensure efficient and effective dissemination and communication of information to team members
- Manage team and departmental Reward and Recognition Programs
- Customer Management Be the SPOC for the business partners and corporate accounts contracting for our services.
- Prepare regular reviews for clients (Monthly performance, problem management, alignment calls )
- Ensure the delivery of the customer experience to customers in accordance with current Vodafone standards through monthly coaching sessions.
- Be a point of escalation in the handling of customer queries and complaints to the point of resolution
- Maintain an up to date personal and team knowledge of Vodafone products and services.
- Be responsible for the real time activity and agent productivity within the Contact Centre.
- Leadership Identify and provide recommendations and solutions to departmental issues and Initiate change throughout the contact center in line with our departmental goals
- Participate in the preparation and implementation of operational plans
- Understand and interpret organizational and departmental strategy requirements, and work with appropriate groups to develop workable solutions that impact on both customer and employee satisfaction.
- Undertake project work as directed by management
- KPIs/Measures Adherence to coaching team members monthly on transactions quality
- Team Adherence to Vodafone policies and procedures (team understanding)
- Team adherence to Privacy and Credit Guidelines
- Quality of communication with internal and external customers.
- Deliver performance reviews and development plans
- Adherence to the facilitation of monthly/fortnightly team meetings
- Adherence to facilitating monthly one on one meetings with team members
- Effective management of team and departmental reward and recognition programs.
- Alignment to Vodafone’s Brand Essence and high performance culture
- Implementation and support of the Service Business Plan Goals
- Operation Support Managing small projects and ad-hoc requests from management.
- Analyzing volume trends and variation reasons.
- Identify and provide initiatives to improve efficiency and productivity of team
- Review all new customers documentation and make the needed changes to SLA, OLA, IPD,
- Maintaining Work instructions files updates and communicated
- Review change requests and submit suggested enhancements to CAB (Change Advisory Board)
- Responsible to create a process improvement vehicle to come up with efficiencies initiatives or new revenue streams
- Contribute in Business Continuity Plan designing
- Manage communication with different stakeholders of BCP to ensure successful testing/execution
- Identify gaps/issues from BCP testing/execution and provide areas of improvement to management
- Liaise with counterparts in different parties and work jointly on gaps identified in both teams
- Share SIP and Performance with 3rd Parties to ensure joint targets
- Support 3rd Party when needed to improve their performance and advise on best practice
- Contribute in process designing of newly implemented services based on ITIL methodology and Best Practice
- Consider impact on all involved parties in the process while designing the process
- Ensure consent of all stakeholders before finalizing the process
Core competencies, knowledge and experience:
Bachelor Degree is a must
2 - 4 years’ experience in Telecom Companies
Strong troubleshooting and problem-solving skills.
Fluent G
- Responsible for managing and delivering world class services to Global Enterprises Customers (VGE footprint)
- Managing operations team of advisors and champions, leading them to ensure key deliverables required by customers are with the highest quality and accuracy, within agreed SLA and achieving the highest customer satisfaction & NPS scores.
- Also contributing in Service Desk underpinning processes such as Change Management, Escalation Management, Relationship Management, Business Continuity Management, Continuous Service Improvement Plans, 3rd Party Management and Process Designing.
Role Description:
- Develop team members through monthly coaching, the provision of on target feedback, counselling and recognition. Facilitate service evaluations to ensure the delivery of excellent standards of customer contact ensuring the achievement of KPIs and Customer Operations Targets. Facilitate performance reviews using the “Performance Dialogue” Framework for team members. Ensure all team members adhere to Vodafone policies and procedures. Adopt and ensure team member adherence to Acts and Regulations, including, but not limited to, the privacy Act, Workplace Health and Safety Act and Equal Opportunity Act.
- Team Support Manage the Human Resource aspects of the team members including the provision of support, counselling, guidance and advice. Organize and facilitate Team Meetings and provide feedback to Business Support Managers and Business Operations Managers.
- Ensure efficient and effective dissemination and communication of information to team members
- Manage team and departmental Reward and Recognition Programs
- Customer Management Be the SPOC for the business partners and corporate accounts contracting for our services.
- Prepare regular reviews for clients (Monthly performance, problem management, alignment calls )
- Ensure the delivery of the customer experience to customers in accordance with current Vodafone standards through monthly coaching sessions.
- Be a point of escalation in the handling of customer queries and complaints to the point of resolution
- Maintain an up to date personal and team knowledge of Vodafone products and services.
- Be responsible for the real time activity and agent productivity within the Contact Centre.
- Leadership Identify and provide recommendations and solutions to departmental issues and Initiate change throughout the contact center in line with our departmental goals
- Participate in the preparation and implementation of operational plans
- Understand and interpret organizational and departmental strategy requirements, and work with appropriate groups to develop workable solutions that impact on both customer and employee satisfaction.
- Undertake project work as directed by management
- KPIs/Measures Adherence to coaching team members monthly on transactions quality
- Team Adherence to Vodafone policies and procedures (team understanding)
- Team adherence to Privacy and Credit Guidelines
- Quality of communication with internal and external customers.
- Deliver performance reviews and development plans
- Adherence to the facilitation of monthly/fortnightly team meetings
- Adherence to facilitating monthly one on one meetings with team members
- Effective management of team and departmental reward and recognition programs.
- Alignment to Vodafone’s Brand Essence and high performance culture
- Implementation and support of the Service Business Plan Goals
- Operation Support Managing small projects and ad-hoc requests from management.
- Analyzing volume trends and variation reasons.
- Identify and provide initiatives to improve efficiency and productivity of team
- Review all new customers documentation and make the needed changes to SLA, OLA, IPD,
- Maintaining Work instructions files updates and communicated
- Review change requests and submit suggested enhancements to CAB (Change Advisory Board)
- Responsible to create a process improvement vehicle to come up with efficiencies initiatives or new revenue streams
- Contribute in Business Continuity Plan designing
- Manage communication with different stakeholders of BCP to ensure successful testing/execution
- Identify gaps/issues from BCP testing/execution and provide areas of improvement to management
- Liaise with counterparts in different parties and work jointly on gaps identified in both teams
- Share SIP and Performance with 3rd Parties to ensure joint targets
- Support 3rd Party when needed to improve their performance and advise on best practice
- Contribute in process designing of newly implemented services based on ITIL methodology and Best Practice
- Consider impact on all involved parties in the process while designing the process
- Ensure consent of all stakeholders before finalizing the process
Core competencies, knowledge and experience:
Bachelor Degree is a must
2 - 4 years’ experience in Telecom Companies
Strong troubleshooting and problem-solving skills.
Fluent G
This advertiser has chosen not to accept applicants from your region.
0
Beauty & Wellbeing Technical Project Leader & Asst
Unilever
Posted today
Job Viewed
Job Description
Every Day, Around the World, People Reach for Unilever Products. Our Brands Are Trusted Everywhere And, By Listening to The People Who Buy Them, We've Grown into One of The World's Most Successful Consumer Goods Companies. In Fact, 150 Million Times A Day, Someone Somewhere Chooses a Unilever Product.
Look in Your Fridge, Or on The Bathroom Shelf, And You’re Bound to See One of Our Well-Known Brands. We Create, Market and Distribute the Products That People Choose to Feed Their Families and Keep Themselves and Their Homes Clean and Fresh.
Our Corporate Strategy Aims to Double the Size of Our Business While Reducing Our Impact on The Environment By 2020. As A Result, In the Months and Years to Come, We Envisage Many Opportunities for Our Staff to Progress and Gain Vital Experience. It’s Never Been Such an Exciting Time to Join the Unilever Team
Job Scope, Roles & Responsibilities
- Lead R&D activities related to the implementation of Innovation, Renovation, Line Extension and/or Cost Optimizations projects under this position area of responsibility, in line with business, consumer needs and regulations
- Partner with Global & local R&D, Brand & SC teams to ensure flawless execution of all aspects of the projects
- Coordinate all technical workstreams to deliver projects, including process development, formulation, packaging, consumer insight & claims activities
- Partnering with marketing & sales teams to maximize the technology impact
of innovations through strong market execution
- Plan, coordinate & lead lab, trials & technical validations of his/her projects.
- Partner with quality/regulatory teams to manage quality/regulatory and supply incidents
- Ensure technical integrity of artwork details eg. claims, usage instructions, caution statements, ingredients in line with regulatory requirements
- Manage R&D costs for the projects (bought-in and capital)
- Proactive identification of technical risks and recommendations to mitigate risks
- Supporting Portfolio development.
Key Competencies & Skills - Standards of Leadership
Role requirements:
- Degree in Chemistry, Chemical Engineering
- 3-5 years FMCG environment, product development & technical project management experience (preferably in cosmetic industry)
- Experience in working with multi-disciplinary teams in the development of high impact innovative solutions.
- Excellent facilitation and problem-solving skills.
- Self-motivated and keen to help drive change in an organization.
- Volition and willingness to change
- Ability to convince and influence others.
- Strong internal/external network builder
- Solid verbal communication skills, with experience presenting to stakeholders from various fields
- Fluent English
Standards of Leadership:
Purpose & Service
Personal Mastery
Agility
Business Acumen
Talent Catalyst
Consumer Love
Passion for High Performance
Look in Your Fridge, Or on The Bathroom Shelf, And You’re Bound to See One of Our Well-Known Brands. We Create, Market and Distribute the Products That People Choose to Feed Their Families and Keep Themselves and Their Homes Clean and Fresh.
Our Corporate Strategy Aims to Double the Size of Our Business While Reducing Our Impact on The Environment By 2020. As A Result, In the Months and Years to Come, We Envisage Many Opportunities for Our Staff to Progress and Gain Vital Experience. It’s Never Been Such an Exciting Time to Join the Unilever Team
Job Scope, Roles & Responsibilities
- Lead R&D activities related to the implementation of Innovation, Renovation, Line Extension and/or Cost Optimizations projects under this position area of responsibility, in line with business, consumer needs and regulations
- Partner with Global & local R&D, Brand & SC teams to ensure flawless execution of all aspects of the projects
- Coordinate all technical workstreams to deliver projects, including process development, formulation, packaging, consumer insight & claims activities
- Partnering with marketing & sales teams to maximize the technology impact
of innovations through strong market execution
- Plan, coordinate & lead lab, trials & technical validations of his/her projects.
- Partner with quality/regulatory teams to manage quality/regulatory and supply incidents
- Ensure technical integrity of artwork details eg. claims, usage instructions, caution statements, ingredients in line with regulatory requirements
- Manage R&D costs for the projects (bought-in and capital)
- Proactive identification of technical risks and recommendations to mitigate risks
- Supporting Portfolio development.
Key Competencies & Skills - Standards of Leadership
Role requirements:
- Degree in Chemistry, Chemical Engineering
- 3-5 years FMCG environment, product development & technical project management experience (preferably in cosmetic industry)
- Experience in working with multi-disciplinary teams in the development of high impact innovative solutions.
- Excellent facilitation and problem-solving skills.
- Self-motivated and keen to help drive change in an organization.
- Volition and willingness to change
- Ability to convince and influence others.
- Strong internal/external network builder
- Solid verbal communication skills, with experience presenting to stakeholders from various fields
- Fluent English
Standards of Leadership:
Purpose & Service
Personal Mastery
Agility
Business Acumen
Talent Catalyst
Consumer Love
Passion for High Performance
This advertiser has chosen not to accept applicants from your region.
1
Technical Office Team Leader
Giza Systems EG
Posted today
Job Viewed
Job Description
Ensure efficient processes, health and safety are implemented.
- Work closely with the quality teams to ensure excellent quality experience for the client
- Provide the delivery of Smart Buildings and low current projects design, submittals, shop drawings, MOS, ITP and any other technical documents required and ensures the proper execution of the technical tasks done during project execution.
- Estimate the required project cables, materials, cost for Smart systems projects.
- Provide all technical data required to the customer in the design phase from office or in any required meeting / presentations.
- Coordinate all requests from the sales / pre sales team, assign the tasks to his team and follow up the work progress.
- Review all outputs from his team and ensure that the full requirements with right technicalities are achieved before submitting to the customer.
- Manage the technical knowledge build up for all junior and senior technical office engineers to maintain a high level of quality delivery of the technical documents.
- Resolve the technical comments and fulfil the required Technical activities through team according to the workload assigned to each member.
- Improve his technical skills to have optimum productivity levels and minimize idle engineering-hours.
- Manages the technical status and monitors the execution of a given project to ensure that it is in line with the approved design.
- Manages all the technical activities provided for the projects and installation team during project implementation.
- Solves all clients’ technical problems and follows-up on the status of the technicalities provided to clients.
- Submits regular reports to the Technical office manager on progress of service and the critical technical problems.
- To produce reports, proposals, technical documentation and user guides as required and to ensure that team member’s knowledge are up to date.
- Monitors and evaluates the performance of the subordinates and develop plans to enhance it.
- Provides feedback to the Technical Manager on the performance of the team as input into their performance evaluations.
- Provides technical support to their team members.
- Manages teamwork planning, operation and internal problems solving to meet with department objectives.
- Submits staffing needs and hiring plan quarterly to Technical manager.
- Approves timesheets and vacations requests.
**Personal Skills**:
- Good communication.
- Excellent technical report writing skills
- Excellent command of English
- Flexibility to work under pressure and in different environment.
- Problems solving skills.
**Technical Skills**:
- Bachelor of Engineering with a specialization in Electrical, Mechanical or Communication Engineering.
- Minimum 9 years of experience in a relevant field.
- Good practical experience in BMS / Security systems / Fire alarm, the other low currents and Smart Buildings and low current solutions.
**Job Details**:
Job Location
Cairo, Egypt
Company Industry
System Integrator
Company Type
Employer (Private Sector)
Job Role
Engineering
Job Division
Smart Solutions
Technical
Career Level
Management
Years of Experience
Min: 9
Degree
Bachelor's degree
- Work closely with the quality teams to ensure excellent quality experience for the client
- Provide the delivery of Smart Buildings and low current projects design, submittals, shop drawings, MOS, ITP and any other technical documents required and ensures the proper execution of the technical tasks done during project execution.
- Estimate the required project cables, materials, cost for Smart systems projects.
- Provide all technical data required to the customer in the design phase from office or in any required meeting / presentations.
- Coordinate all requests from the sales / pre sales team, assign the tasks to his team and follow up the work progress.
- Review all outputs from his team and ensure that the full requirements with right technicalities are achieved before submitting to the customer.
- Manage the technical knowledge build up for all junior and senior technical office engineers to maintain a high level of quality delivery of the technical documents.
- Resolve the technical comments and fulfil the required Technical activities through team according to the workload assigned to each member.
- Improve his technical skills to have optimum productivity levels and minimize idle engineering-hours.
- Manages the technical status and monitors the execution of a given project to ensure that it is in line with the approved design.
- Manages all the technical activities provided for the projects and installation team during project implementation.
- Solves all clients’ technical problems and follows-up on the status of the technicalities provided to clients.
- Submits regular reports to the Technical office manager on progress of service and the critical technical problems.
- To produce reports, proposals, technical documentation and user guides as required and to ensure that team member’s knowledge are up to date.
- Monitors and evaluates the performance of the subordinates and develop plans to enhance it.
- Provides feedback to the Technical Manager on the performance of the team as input into their performance evaluations.
- Provides technical support to their team members.
- Manages teamwork planning, operation and internal problems solving to meet with department objectives.
- Submits staffing needs and hiring plan quarterly to Technical manager.
- Approves timesheets and vacations requests.
**Personal Skills**:
- Good communication.
- Excellent technical report writing skills
- Excellent command of English
- Flexibility to work under pressure and in different environment.
- Problems solving skills.
**Technical Skills**:
- Bachelor of Engineering with a specialization in Electrical, Mechanical or Communication Engineering.
- Minimum 9 years of experience in a relevant field.
- Good practical experience in BMS / Security systems / Fire alarm, the other low currents and Smart Buildings and low current solutions.
**Job Details**:
Job Location
Cairo, Egypt
Company Industry
System Integrator
Company Type
Employer (Private Sector)
Job Role
Engineering
Job Division
Smart Solutions
Technical
Career Level
Management
Years of Experience
Min: 9
Degree
Bachelor's degree
This advertiser has chosen not to accept applicants from your region.
2
Technical Office Team Leader- Electrical (Al
Gama Construction
Posted today
Job Viewed
Job Description
Delegate tasks to the subordinates and provide them with the needed support to ensure high levels of performance
- Assist in preparation of method of statement with construction and quality control teams.
- Review the Material List and follow up with the purchasing department the delivery of the material on time.
- Follow up and review the quantity surveying process as well as client’s and subcontractor’s invoices to ensure their accuracy.
- Resolve any technical issues or construction error
- Prepare the Variation Orders and claims throughout the project and negotiate them with the client till obtaining final approval.
**Skills**:
- Bachelor degree in Electrical Engineering
- PRMG is a plus
- 10 - 12 Years of experience
- Proficiency in Microsoft Office (Excel, Outlook, Word, and Power Point).
- Excellent Command of Arabic & English language skills
- AutoCAD
- Revit is a plus
**Education**:
Electrical Engineering
**Job Details**:
Job Location
Egypt
Job Role
Electrical Engineering
Employment Status
Full time
Employment Type
Employee
Career Level
Mid Career
Years of Experience
Min: 10 Max: 12
Degree
Bachelor's degree
- Assist in preparation of method of statement with construction and quality control teams.
- Review the Material List and follow up with the purchasing department the delivery of the material on time.
- Follow up and review the quantity surveying process as well as client’s and subcontractor’s invoices to ensure their accuracy.
- Resolve any technical issues or construction error
- Prepare the Variation Orders and claims throughout the project and negotiate them with the client till obtaining final approval.
**Skills**:
- Bachelor degree in Electrical Engineering
- PRMG is a plus
- 10 - 12 Years of experience
- Proficiency in Microsoft Office (Excel, Outlook, Word, and Power Point).
- Excellent Command of Arabic & English language skills
- AutoCAD
- Revit is a plus
**Education**:
Electrical Engineering
**Job Details**:
Job Location
Egypt
Job Role
Electrical Engineering
Employment Status
Full time
Employment Type
Employee
Career Level
Mid Career
Years of Experience
Min: 10 Max: 12
Degree
Bachelor's degree
This advertiser has chosen not to accept applicants from your region.
3
Technical Project Management - Team Leader
Orange Business Services
Posted today
Job Viewed
Job Description
**About the role**:
Responsibilities:
- Ensure the timely and successful delivery of projects.
- Challenge existing models and procedures and work toward updating them to improve the speed of delivery
- Drive the continuous improvement while constantly evaluating the perception of the service.
- Building and maintaining strong relationship with key stakeholders.
- Pursue Team Targeted Goals and Objectives.
**About you**:
Skill Profile:
- French and English Speaker
- Customer Oriented and strong sensitivity to Customer satisfaction
- Real leadership to lead transversal projects and action plans with the team
- Comfortable with complex organizations
- Results oriented and strong sensitivity to respect the different projects timelines
- Ability to work under pressure
- Good interpersonal, team-build and leadership skills.
- Exemplary time management, organizational and communication skills
- Proactive, self-motivated, and determined attitude
- Road Map Oriented
**Additional information**:
French is a Must
**Department**:
Orange Cloud for Business
**Contract**:
Regular
Responsibilities:
- Ensure the timely and successful delivery of projects.
- Challenge existing models and procedures and work toward updating them to improve the speed of delivery
- Drive the continuous improvement while constantly evaluating the perception of the service.
- Building and maintaining strong relationship with key stakeholders.
- Pursue Team Targeted Goals and Objectives.
**About you**:
Skill Profile:
- French and English Speaker
- Customer Oriented and strong sensitivity to Customer satisfaction
- Real leadership to lead transversal projects and action plans with the team
- Comfortable with complex organizations
- Results oriented and strong sensitivity to respect the different projects timelines
- Ability to work under pressure
- Good interpersonal, team-build and leadership skills.
- Exemplary time management, organizational and communication skills
- Proactive, self-motivated, and determined attitude
- Road Map Oriented
**Additional information**:
French is a Must
**Department**:
Orange Cloud for Business
**Contract**:
Regular
This advertiser has chosen not to accept applicants from your region.
4
Technical Project Management - Team Leader
Orange Business Services
Posted today
Job Viewed
Job Description
**About the role**:
Responsibilities:
- Ensure the timely and successful delivery of projects.
- Challenge existing models and procedures and work toward updating them to improve the speed of delivery
- Drive the continuous improvement while constantly evaluating the perception of the service.
- Building and maintaining strong relationship with key stakeholders.
- Pursue Team Targeted Goals and Objectives.
**About you**:
Skill Profile:
- French and English Speaker
- Customer Oriented and strong sensitivity to Customer satisfaction
- Real leadership to lead transversal projects and action plans with the team
- Comfortable with complex organizations
- Results oriented and strong sensitivity to respect the different projects timelines
- Ability to work under pressure
- Good interpersonal, team-build and leadership skills.
- Exemplary time management, organizational and communication skills
- Proactive, self-motivated, and determined attitude
- Road Map Oriented
**Additional information**:
French is a Must
**Department**:
Orange Cloud for Business
**Contract**:
Regular
Responsibilities:
- Ensure the timely and successful delivery of projects.
- Challenge existing models and procedures and work toward updating them to improve the speed of delivery
- Drive the continuous improvement while constantly evaluating the perception of the service.
- Building and maintaining strong relationship with key stakeholders.
- Pursue Team Targeted Goals and Objectives.
**About you**:
Skill Profile:
- French and English Speaker
- Customer Oriented and strong sensitivity to Customer satisfaction
- Real leadership to lead transversal projects and action plans with the team
- Comfortable with complex organizations
- Results oriented and strong sensitivity to respect the different projects timelines
- Ability to work under pressure
- Good interpersonal, team-build and leadership skills.
- Exemplary time management, organizational and communication skills
- Proactive, self-motivated, and determined attitude
- Road Map Oriented
**Additional information**:
French is a Must
**Department**:
Orange Cloud for Business
**Contract**:
Regular
This advertiser has chosen not to accept applicants from your region.
5
Engineering Manager - Ubuntu Systems Management
Canonical - Jobs
Posted today
Job Viewed
Job Description
This is an engineering management role to lead the reboot of our Landscape systems management solution for Ubuntu.
Ubuntu is growing rapidly in the enterprise, with estates expanding from cloud, to bare metal servers, to vSphere clusters, and of course desktops and devices. Ubuntu is easy to deploy and configure, one node at a time, but it's difficult to know where you stand on policy and compliance, patch management, or access control across a large estate. Ubuntu used to be under the radar in the enterprise, but it is now becoming an official platform for many companies. Those enterprises very much want a high quality way to manage their Ubuntu estate.
We started work on Landscape many years ago, and the current generation of the service reflects the choices of the day. We now have the opportunity to invest significantly in a team to bring a fresh new vision for large-scale Ubuntu estate management to the project. That doesn't make this a greenfield opportunity - we have a system that serves thousands of deployments - but we know we want to step back and give it a big new push, letting go of some things that are no longer so important, and embracing a range of new priorities. This role is the critical engineering leadership role for that mission.
Engineering managers at Canonical bring both technical and management skills to the leadership of their teams. You will work closely with product managers, and produce an engineering roadmap with ambitious and achievable goals. A successful applicant will be capable of growing a team of engineers, collaborating with other engineering and business teams at Canonical, and providing periodic updates about successes and areas of improvement.
As an engineering manager at Canonical you must be technically strong, but your responsibility is to run an effective team and develop the colleagues you manage. You are expected to help them grow as engineers, do important work, do it outstandingly well, find professional and personal satisfaction, and work well with colleagues and community. Technical leadership experience and a background in software engineering are necessary prerequisites for this role. You will be expected to lead, challenge, and develop strong engineers, positively influence the culture, facilitate technical delivery, and work with your team on strategy and execution.
We work in Python and Golang, and expect engineering managers to be fluent in the language, architecture and components that their team uses. Code reviews and architectural leadership are part of the job. As manager, the commitment to healthy engineering practices, documentation, quality and performance optimisation are equally important technical responsibilities, as is the requirement for fair and clear management, and the obligation to ensure a high performing team.
**Key responsibilities**:
- Build and lead a team of engineers in your region
- Develop talent through coaching, mentoring, feedback, and hands-on career development
- Demonstrate sound engineering principles and directly contribute toward your team's goals
- Set and manage expectations with other engineering teams, management, and external stakeholders
- Lead modern, agile software development practices
- Ensure a healthy, collaborative engineering culture in line with the company values
- Be an active part of the leadership team and collaborate with other leaders in the organisation
- Build automated, highly reliable image delivery, testing and publication pipelines
- Engage with many other teams at Canonical, as well as the open source community and commercial partners
- Work from home with global travel 4-6 weeks per year for internal and external events
**Valued skills and experience**:
- You love to mentor, develop and grow people, and have a track record of doing it
- You are knowledgeable and passionate about software development
- You are focused on success and the delivery of timely, high quality software
- You have experience and commitment to agile development methodologies
- You have a Bachelor's or equivalent in Computer Science, STEM or similar degree
- Software development experience in Python or Golang
- Effective written and verbal communication skills
- Practical experience with Linux system administration
**What Canonical offers**:
- Personal learning and development budget
- Annual compensation review
- Recognition rewards
- Annual leave
- Priority Pass for travel
Canonical is a growing international software company that works with the open-source community to deliver Ubuntu, the world's best free software platform. Our services help businesses worldwide reduce costs, improve efficiency and enhance security with Ubuntu.
LI-remote
Ubuntu is growing rapidly in the enterprise, with estates expanding from cloud, to bare metal servers, to vSphere clusters, and of course desktops and devices. Ubuntu is easy to deploy and configure, one node at a time, but it's difficult to know where you stand on policy and compliance, patch management, or access control across a large estate. Ubuntu used to be under the radar in the enterprise, but it is now becoming an official platform for many companies. Those enterprises very much want a high quality way to manage their Ubuntu estate.
We started work on Landscape many years ago, and the current generation of the service reflects the choices of the day. We now have the opportunity to invest significantly in a team to bring a fresh new vision for large-scale Ubuntu estate management to the project. That doesn't make this a greenfield opportunity - we have a system that serves thousands of deployments - but we know we want to step back and give it a big new push, letting go of some things that are no longer so important, and embracing a range of new priorities. This role is the critical engineering leadership role for that mission.
Engineering managers at Canonical bring both technical and management skills to the leadership of their teams. You will work closely with product managers, and produce an engineering roadmap with ambitious and achievable goals. A successful applicant will be capable of growing a team of engineers, collaborating with other engineering and business teams at Canonical, and providing periodic updates about successes and areas of improvement.
As an engineering manager at Canonical you must be technically strong, but your responsibility is to run an effective team and develop the colleagues you manage. You are expected to help them grow as engineers, do important work, do it outstandingly well, find professional and personal satisfaction, and work well with colleagues and community. Technical leadership experience and a background in software engineering are necessary prerequisites for this role. You will be expected to lead, challenge, and develop strong engineers, positively influence the culture, facilitate technical delivery, and work with your team on strategy and execution.
We work in Python and Golang, and expect engineering managers to be fluent in the language, architecture and components that their team uses. Code reviews and architectural leadership are part of the job. As manager, the commitment to healthy engineering practices, documentation, quality and performance optimisation are equally important technical responsibilities, as is the requirement for fair and clear management, and the obligation to ensure a high performing team.
**Key responsibilities**:
- Build and lead a team of engineers in your region
- Develop talent through coaching, mentoring, feedback, and hands-on career development
- Demonstrate sound engineering principles and directly contribute toward your team's goals
- Set and manage expectations with other engineering teams, management, and external stakeholders
- Lead modern, agile software development practices
- Ensure a healthy, collaborative engineering culture in line with the company values
- Be an active part of the leadership team and collaborate with other leaders in the organisation
- Build automated, highly reliable image delivery, testing and publication pipelines
- Engage with many other teams at Canonical, as well as the open source community and commercial partners
- Work from home with global travel 4-6 weeks per year for internal and external events
**Valued skills and experience**:
- You love to mentor, develop and grow people, and have a track record of doing it
- You are knowledgeable and passionate about software development
- You are focused on success and the delivery of timely, high quality software
- You have experience and commitment to agile development methodologies
- You have a Bachelor's or equivalent in Computer Science, STEM or similar degree
- Software development experience in Python or Golang
- Effective written and verbal communication skills
- Practical experience with Linux system administration
**What Canonical offers**:
- Personal learning and development budget
- Annual compensation review
- Recognition rewards
- Annual leave
- Priority Pass for travel
Canonical is a growing international software company that works with the open-source community to deliver Ubuntu, the world's best free software platform. Our services help businesses worldwide reduce costs, improve efficiency and enhance security with Ubuntu.
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Engineering Manager - Ubuntu Systems Management
Canonical - Jobs
Posted today
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Job Description
This is an engineering management role to lead the reboot of our Landscape systems management solution for Ubuntu.
Ubuntu is growing rapidly in the enterprise, with estates expanding from cloud, to bare metal servers, to vSphere clusters, and of course desktops and devices. Ubuntu is easy to deploy and configure, one node at a time, but it's difficult to know where you stand on policy and compliance, patch management, or access control across a large estate. Ubuntu used to be under the radar in the enterprise, but it is now becoming an official platform for many companies. Those enterprises very much want a high quality way to manage their Ubuntu estate.
We started work on Landscape many years ago, and the current generation of the service reflects the choices of the day. We now have the opportunity to invest significantly in a team to bring a fresh new vision for large-scale Ubuntu estate management to the project. That doesn't make this a greenfield opportunity - we have a system that serves thousands of deployments - but we know we want to step back and give it a big new push, letting go of some things that are no longer so important, and embracing a range of new priorities. This role is the critical engineering leadership role for that mission.
Engineering managers at Canonical bring both technical and management skills to the leadership of their teams. You will work closely with product managers, and produce an engineering roadmap with ambitious and achievable goals. A successful applicant will be capable of growing a team of engineers, collaborating with other engineering and business teams at Canonical, and providing periodic updates about successes and areas of improvement.
As an engineering manager at Canonical you must be technically strong, but your responsibility is to run an effective team and develop the colleagues you manage. You are expected to help them grow as engineers, do important work, do it outstandingly well, find professional and personal satisfaction, and work well with colleagues and community. Technical leadership experience and a background in software engineering are necessary prerequisites for this role. You will be expected to lead, challenge, and develop strong engineers, positively influence the culture, facilitate technical delivery, and work with your team on strategy and execution.
We work in Python and Golang, and expect engineering managers to be fluent in the language, architecture and components that their team uses. Code reviews and architectural leadership are part of the job. As manager, the commitment to healthy engineering practices, documentation, quality and performance optimisation are equally important technical responsibilities, as is the requirement for fair and clear management, and the obligation to ensure a high performing team.
**Key responsibilities**:
- Build and lead a team of engineers in your region
- Develop talent through coaching, mentoring, feedback, and hands-on career development
- Demonstrate sound engineering principles and directly contribute toward your team's goals
- Set and manage expectations with other engineering teams, management, and external stakeholders
- Lead modern, agile software development practices
- Ensure a healthy, collaborative engineering culture in line with the company values
- Be an active part of the leadership team and collaborate with other leaders in the organisation
- Build automated, highly reliable image delivery, testing and publication pipelines
- Engage with many other teams at Canonical, as well as the open source community and commercial partners
- Work from home with global travel 4-6 weeks per year for internal and external events
**Valued skills and experience**:
- You love to mentor, develop and grow people, and have a track record of doing it
- You are knowledgeable and passionate about software development
- You are focused on success and the delivery of timely, high quality software
- You have experience and commitment to agile development methodologies
- You have a Bachelor's or equivalent in Computer Science, STEM or similar degree
- Software development experience in Python or Golang
- Effective written and verbal communication skills
- Practical experience with Linux system administration
**What Canonical offers**:
- Personal learning and development budget
- Annual compensation review
- Recognition rewards
- Annual leave
- Priority Pass for travel
Canonical is a growing international software company that works with the open-source community to deliver Ubuntu, the world's best free software platform. Our services help businesses worldwide reduce costs, improve efficiency and enhance security with Ubuntu.
LI-remote
Ubuntu is growing rapidly in the enterprise, with estates expanding from cloud, to bare metal servers, to vSphere clusters, and of course desktops and devices. Ubuntu is easy to deploy and configure, one node at a time, but it's difficult to know where you stand on policy and compliance, patch management, or access control across a large estate. Ubuntu used to be under the radar in the enterprise, but it is now becoming an official platform for many companies. Those enterprises very much want a high quality way to manage their Ubuntu estate.
We started work on Landscape many years ago, and the current generation of the service reflects the choices of the day. We now have the opportunity to invest significantly in a team to bring a fresh new vision for large-scale Ubuntu estate management to the project. That doesn't make this a greenfield opportunity - we have a system that serves thousands of deployments - but we know we want to step back and give it a big new push, letting go of some things that are no longer so important, and embracing a range of new priorities. This role is the critical engineering leadership role for that mission.
Engineering managers at Canonical bring both technical and management skills to the leadership of their teams. You will work closely with product managers, and produce an engineering roadmap with ambitious and achievable goals. A successful applicant will be capable of growing a team of engineers, collaborating with other engineering and business teams at Canonical, and providing periodic updates about successes and areas of improvement.
As an engineering manager at Canonical you must be technically strong, but your responsibility is to run an effective team and develop the colleagues you manage. You are expected to help them grow as engineers, do important work, do it outstandingly well, find professional and personal satisfaction, and work well with colleagues and community. Technical leadership experience and a background in software engineering are necessary prerequisites for this role. You will be expected to lead, challenge, and develop strong engineers, positively influence the culture, facilitate technical delivery, and work with your team on strategy and execution.
We work in Python and Golang, and expect engineering managers to be fluent in the language, architecture and components that their team uses. Code reviews and architectural leadership are part of the job. As manager, the commitment to healthy engineering practices, documentation, quality and performance optimisation are equally important technical responsibilities, as is the requirement for fair and clear management, and the obligation to ensure a high performing team.
**Key responsibilities**:
- Build and lead a team of engineers in your region
- Develop talent through coaching, mentoring, feedback, and hands-on career development
- Demonstrate sound engineering principles and directly contribute toward your team's goals
- Set and manage expectations with other engineering teams, management, and external stakeholders
- Lead modern, agile software development practices
- Ensure a healthy, collaborative engineering culture in line with the company values
- Be an active part of the leadership team and collaborate with other leaders in the organisation
- Build automated, highly reliable image delivery, testing and publication pipelines
- Engage with many other teams at Canonical, as well as the open source community and commercial partners
- Work from home with global travel 4-6 weeks per year for internal and external events
**Valued skills and experience**:
- You love to mentor, develop and grow people, and have a track record of doing it
- You are knowledgeable and passionate about software development
- You are focused on success and the delivery of timely, high quality software
- You have experience and commitment to agile development methodologies
- You have a Bachelor's or equivalent in Computer Science, STEM or similar degree
- Software development experience in Python or Golang
- Effective written and verbal communication skills
- Practical experience with Linux system administration
**What Canonical offers**:
- Personal learning and development budget
- Annual compensation review
- Recognition rewards
- Annual leave
- Priority Pass for travel
Canonical is a growing international software company that works with the open-source community to deliver Ubuntu, the world's best free software platform. Our services help businesses worldwide reduce costs, improve efficiency and enhance security with Ubuntu.
LI-remote
This advertiser has chosen not to accept applicants from your region.
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