50 Technical Coordinator jobs in Egypt
META Service Project Management Leader
Cairo, Al Qahirah
Honeywell
Posted 27 days ago
Job Viewed
Job Description
Honeywell Building Solutions is a $2.5B strategic business unit within Honeywell's Global Building Technologies Business. HBS installs and maintains systems to keep buildings and facilities connected, safe, secure, comfortable and cost-efficient, serving as a leading provider of energy efficiency solutions worldwide.
This is a regional leadership role responsible for overseeing the complete project portfolio across the Middle East, Turkey, and Africa (META) region. The leader will manage both service projects (migrations and expansions) and new installation projects across building management, security, and fire offerings. This portfolio has an expected double-digit growth rate over the next several years.
**Key Responsibilities:**
**Project Portfolio Management**
+ Lead project portfolio for HBS META region ensuring projects complete on time, under budget, and exceed customer expectations
+ Manage projects across all tiers (0-5) with appropriate PMR (Project Management Review) frequencies as per GDM (Global Design Model) compliance
+ Drive portfolio performance across regional districts: Gulf Arabia, Turkey, KSA, Egypt, North Africa, and SSA
+ Ensure compliance with Honeywell policies such as PS 04.01.03 (PMR), PS-2.0 (Project Planning), and PS 04.01.04 (EAC Variance)
**Financial Management & Controls**
+ Rigorously manage EAC (Estimate at Completion) and deliver net positive budget to the business
+ Monitor and optimize key financial metrics including:
+ Revenue recognition (POC - Percentage of Completion)
+ Unbilled revenue management and aging
+ AR (Accounts Receivable) collection and AFDA prevention
+ Change order management and margin improvement
+ Contingency/management reserve utilization
+ Drive working capital optimization through aggressive billing practices and back-to-back payment terms
+ Ensure accurate financial forecasting and AOP (Annual Operating Plan) achievement
**Systems & Process Excellence**
+ Lead implementation and utilization of CORA PPM (Project Management Information System)
+ Ensure proper SAP integration and compliance (CJ20N, CJI3, CJI5, etc.)
+ Drive standardization of project management processes across the region
+ Implement and monitor KPIs including CPI/SPI, milestone fidelity, and VAC analysis
+ Oversee proper use of project hierarchies: WBS structures, cost element management, and GL account assignments
**Team Leadership & Development**
+ Lead and develop a team of project managers across multiple countries and cultures
+ Build capabilities in GDM compliance, financial management, and digital project delivery
+ Implement PMIP (Project Management Incentive Plan) targets and drive performance
+ Facilitate cross-functional collaboration between Services and Installs project teams
+ Ensure resource optimization through effective supply & demand reconciliation models
**Contract & Commercial Management**
+ Oversee contract management from pre-tender through DLP (Defect Liability Period)
+ Ensure compliance with GCC/SCC requirements and local regulations
+ Drive risk management through proper contingency planning and mitigation strategies
+ Support business growth through variation management and scope optimization
+ Manage subcontractor compliance through Avetta system and SEM team coordination
**Customer & Stakeholder Management**
+ Maintain strong relationships with key customers across the META region
+ Drive customer satisfaction through milestone achievement and quality delivery
+ Facilitate effective communication channels with sales, engineering, and operations teams
+ Support strategic account management and digital transformation initiatives
**You must have:**
+ Bachelor's degree in Engineering, Business, Technology, or related field
+ Minimum 10 years of experience in project management with demonstrated knowledge of:
+ Project execution and planning principles
+ Financial management and EAC processes
+ Contract management and commercial operations
+ Minimum 5 years of people management experience
+ Experience working in multi-national, matrixed organizations
+ Business fluent in English (written and spoken)
+ Working knowledge of regional languages (Arabic, Turkish) is advantageous
+ Strong understanding of META region business culture and practices
**We value:**
+ Project Management Professional (PMP) or equivalent certification
+ Experience with Honeywell systems: CORA PPM, SAP, EBI, DVM
+ Knowledge of regional compliance requirements (Dubai Civil Defense, RCCD, etc.)
+ Experience with Building Technology Projects & Services industry
+ Understanding of digital service operations and cybersecurity solutions
+ Proven track record of:
+ Managing Tier 0-4 projects with monthly PMR compliance
+ Achieving PMIP targets (margin improvement, milestone fidelity, change order revenue)
+ Delivering complex projects in challenging environments
+ Managing projects with extended warranty periods
**Leadership Competencies**
+ Strategic thinking with strong analytical capabilities
+ Ability to drive change management initiatives across diverse teams
+ Demonstrated ability to influence without direct authority
+ Results-oriented with urgency to deliver business outcomes
+ Strong financial acumen and commercial awareness
+ Excellent communication and stakeholder management skills
+ Ability to navigate cultural differences across META region
+ Resilience in managing setbacks and challenging situations
**Working Conditions**
+ Regional travel required (up to 40%) across META countries
+ Ability to work across multiple time zones
+ Flexibility to support critical project milestones and customer escalations
+ Office-based with regular site visits for project reviews
**Performance Metrics**
Success in this role will be measured by:
+ Portfolio financial performance (revenue, margin, cash flow)
+ PMR compliance and audit results
+ Customer satisfaction scores
+ Team development and retention
+ PMIP achievement across key metrics
+ Working capital optimization (unbilled reduction, AR collection)
+ Safety performance (HSE compliance)
This position offers the opportunity to lead a growing business in a dynamic region, working with cutting-edge building technologies while developing local talent and driving operational excellence across the META portfolio.
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
This is a regional leadership role responsible for overseeing the complete project portfolio across the Middle East, Turkey, and Africa (META) region. The leader will manage both service projects (migrations and expansions) and new installation projects across building management, security, and fire offerings. This portfolio has an expected double-digit growth rate over the next several years.
**Key Responsibilities:**
**Project Portfolio Management**
+ Lead project portfolio for HBS META region ensuring projects complete on time, under budget, and exceed customer expectations
+ Manage projects across all tiers (0-5) with appropriate PMR (Project Management Review) frequencies as per GDM (Global Design Model) compliance
+ Drive portfolio performance across regional districts: Gulf Arabia, Turkey, KSA, Egypt, North Africa, and SSA
+ Ensure compliance with Honeywell policies such as PS 04.01.03 (PMR), PS-2.0 (Project Planning), and PS 04.01.04 (EAC Variance)
**Financial Management & Controls**
+ Rigorously manage EAC (Estimate at Completion) and deliver net positive budget to the business
+ Monitor and optimize key financial metrics including:
+ Revenue recognition (POC - Percentage of Completion)
+ Unbilled revenue management and aging
+ AR (Accounts Receivable) collection and AFDA prevention
+ Change order management and margin improvement
+ Contingency/management reserve utilization
+ Drive working capital optimization through aggressive billing practices and back-to-back payment terms
+ Ensure accurate financial forecasting and AOP (Annual Operating Plan) achievement
**Systems & Process Excellence**
+ Lead implementation and utilization of CORA PPM (Project Management Information System)
+ Ensure proper SAP integration and compliance (CJ20N, CJI3, CJI5, etc.)
+ Drive standardization of project management processes across the region
+ Implement and monitor KPIs including CPI/SPI, milestone fidelity, and VAC analysis
+ Oversee proper use of project hierarchies: WBS structures, cost element management, and GL account assignments
**Team Leadership & Development**
+ Lead and develop a team of project managers across multiple countries and cultures
+ Build capabilities in GDM compliance, financial management, and digital project delivery
+ Implement PMIP (Project Management Incentive Plan) targets and drive performance
+ Facilitate cross-functional collaboration between Services and Installs project teams
+ Ensure resource optimization through effective supply & demand reconciliation models
**Contract & Commercial Management**
+ Oversee contract management from pre-tender through DLP (Defect Liability Period)
+ Ensure compliance with GCC/SCC requirements and local regulations
+ Drive risk management through proper contingency planning and mitigation strategies
+ Support business growth through variation management and scope optimization
+ Manage subcontractor compliance through Avetta system and SEM team coordination
**Customer & Stakeholder Management**
+ Maintain strong relationships with key customers across the META region
+ Drive customer satisfaction through milestone achievement and quality delivery
+ Facilitate effective communication channels with sales, engineering, and operations teams
+ Support strategic account management and digital transformation initiatives
**You must have:**
+ Bachelor's degree in Engineering, Business, Technology, or related field
+ Minimum 10 years of experience in project management with demonstrated knowledge of:
+ Project execution and planning principles
+ Financial management and EAC processes
+ Contract management and commercial operations
+ Minimum 5 years of people management experience
+ Experience working in multi-national, matrixed organizations
+ Business fluent in English (written and spoken)
+ Working knowledge of regional languages (Arabic, Turkish) is advantageous
+ Strong understanding of META region business culture and practices
**We value:**
+ Project Management Professional (PMP) or equivalent certification
+ Experience with Honeywell systems: CORA PPM, SAP, EBI, DVM
+ Knowledge of regional compliance requirements (Dubai Civil Defense, RCCD, etc.)
+ Experience with Building Technology Projects & Services industry
+ Understanding of digital service operations and cybersecurity solutions
+ Proven track record of:
+ Managing Tier 0-4 projects with monthly PMR compliance
+ Achieving PMIP targets (margin improvement, milestone fidelity, change order revenue)
+ Delivering complex projects in challenging environments
+ Managing projects with extended warranty periods
**Leadership Competencies**
+ Strategic thinking with strong analytical capabilities
+ Ability to drive change management initiatives across diverse teams
+ Demonstrated ability to influence without direct authority
+ Results-oriented with urgency to deliver business outcomes
+ Strong financial acumen and commercial awareness
+ Excellent communication and stakeholder management skills
+ Ability to navigate cultural differences across META region
+ Resilience in managing setbacks and challenging situations
**Working Conditions**
+ Regional travel required (up to 40%) across META countries
+ Ability to work across multiple time zones
+ Flexibility to support critical project milestones and customer escalations
+ Office-based with regular site visits for project reviews
**Performance Metrics**
Success in this role will be measured by:
+ Portfolio financial performance (revenue, margin, cash flow)
+ PMR compliance and audit results
+ Customer satisfaction scores
+ Team development and retention
+ PMIP achievement across key metrics
+ Working capital optimization (unbilled reduction, AR collection)
+ Safety performance (HSE compliance)
This position offers the opportunity to lead a growing business in a dynamic region, working with cutting-edge building technologies while developing local talent and driving operational excellence across the META portfolio.
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
This advertiser has chosen not to accept applicants from your region.
0
Technical Project Management - Team Leader
Orange Business Services
Posted today
Job Viewed
Job Description
**About the role**:
Responsibilities:
- Ensure the timely and successful delivery of projects.
- Challenge existing models and procedures and work toward updating them to improve the speed of delivery
- Drive the continuous improvement while constantly evaluating the perception of the service.
- Building and maintaining strong relationship with key stakeholders.
- Pursue Team Targeted Goals and Objectives.
**About you**:
Skill Profile:
- French and English Speaker
- Customer Oriented and strong sensitivity to Customer satisfaction
- Real leadership to lead transversal projects and action plans with the team
- Comfortable with complex organizations
- Results oriented and strong sensitivity to respect the different projects timelines
- Ability to work under pressure
- Good interpersonal, team-build and leadership skills.
- Exemplary time management, organizational and communication skills
- Proactive, self-motivated, and determined attitude
- Road Map Oriented
**Additional information**:
French is a Must
**Department**:
Orange Cloud for Business
**Contract**:
Regular
Responsibilities:
- Ensure the timely and successful delivery of projects.
- Challenge existing models and procedures and work toward updating them to improve the speed of delivery
- Drive the continuous improvement while constantly evaluating the perception of the service.
- Building and maintaining strong relationship with key stakeholders.
- Pursue Team Targeted Goals and Objectives.
**About you**:
Skill Profile:
- French and English Speaker
- Customer Oriented and strong sensitivity to Customer satisfaction
- Real leadership to lead transversal projects and action plans with the team
- Comfortable with complex organizations
- Results oriented and strong sensitivity to respect the different projects timelines
- Ability to work under pressure
- Good interpersonal, team-build and leadership skills.
- Exemplary time management, organizational and communication skills
- Proactive, self-motivated, and determined attitude
- Road Map Oriented
**Additional information**:
French is a Must
**Department**:
Orange Cloud for Business
**Contract**:
Regular
This advertiser has chosen not to accept applicants from your region.
1
Technical Project Management - Team Leader
Orange Business Services
Posted today
Job Viewed
Job Description
**About the role**:
Responsibilities:
- Ensure the timely and successful delivery of projects.
- Challenge existing models and procedures and work toward updating them to improve the speed of delivery
- Drive the continuous improvement while constantly evaluating the perception of the service.
- Building and maintaining strong relationship with key stakeholders.
- Pursue Team Targeted Goals and Objectives.
**About you**:
Skill Profile:
- French and English Speaker
- Customer Oriented and strong sensitivity to Customer satisfaction
- Real leadership to lead transversal projects and action plans with the team
- Comfortable with complex organizations
- Results oriented and strong sensitivity to respect the different projects timelines
- Ability to work under pressure
- Good interpersonal, team-build and leadership skills.
- Exemplary time management, organizational and communication skills
- Proactive, self-motivated, and determined attitude
- Road Map Oriented
**Additional information**:
French is a Must
**Department**:
Orange Cloud for Business
**Contract**:
Regular
Responsibilities:
- Ensure the timely and successful delivery of projects.
- Challenge existing models and procedures and work toward updating them to improve the speed of delivery
- Drive the continuous improvement while constantly evaluating the perception of the service.
- Building and maintaining strong relationship with key stakeholders.
- Pursue Team Targeted Goals and Objectives.
**About you**:
Skill Profile:
- French and English Speaker
- Customer Oriented and strong sensitivity to Customer satisfaction
- Real leadership to lead transversal projects and action plans with the team
- Comfortable with complex organizations
- Results oriented and strong sensitivity to respect the different projects timelines
- Ability to work under pressure
- Good interpersonal, team-build and leadership skills.
- Exemplary time management, organizational and communication skills
- Proactive, self-motivated, and determined attitude
- Road Map Oriented
**Additional information**:
French is a Must
**Department**:
Orange Cloud for Business
**Contract**:
Regular
This advertiser has chosen not to accept applicants from your region.
2
Order Management (Project Engineer)
New Cairo City
Eaton Corporation
Posted 3 days ago
Job Viewed
Job Description
Would you like to make a difference to the environment? Do you want to work for a global and ethical company? Join us and help us provide energy-efficient solutions that make a difference to the environment? We make what matters work. To find out more about us check: you will do:**
As a Project and Order manager you are responsible for proactively managing and coordinating the commercial and delivery aspects of projects and distribution orders containing standard products delivery, assembled-to-order, and engineered-to-order equipment for Eaton's customers in the ME region. The incumbent will serve as a customer advocate and demonstrate a leadership role in managing complex issues related to the projects and distributions orders, while communicating with plants, Distribution Centers, Logistics, various internal departments, field sales, and assigned customers base regarding the status of orders including production schedules and logistical concerns to ensure on-time and accurate delivery of project commitments, and coordinate after sales support.
**We are seeking an individual with order management experience in panel building or with a supplier of switchgear components.**
**Your main duties:**
-Ensure that projects on hand are delivered within tolerance:
- Time (to project contractual completion date)
- Cost (man hours, materials and other direct costs)
- Quality (first time right)
- Customer satisfaction (Satisfied repeated customer)
-Maintain the commercial integrity of projects and distribution orders
-Reviewing and understanding customer purchase order requirements, daily/weekly projects reviews, risk mitigation measures, ensuring system data integrity
-Maintaining financial control measures, claim resolution and bonds/letter of credits
-Maintain company objectives throughout the order cycle while managing progress billing, accurate invoicing, on-time shipments, logistical planning and coordination
-Project communication: Communicate effectively with plants, credit, field sales, and other internal departments on projects and orders issues and follow through to closure.
-Communicate directly with the assigned customer base regarding the status of orders, shipment schedule, and invoicing.
-Manage multiple project orders and prioritize time and tasks effectively to serve Eaton's customers
You will manage assigned distributor branches and manage active projects orders, of varying complexity, scope and timeline
-Perform all job functions with adherence to Eaton's Philosophy and Values as well as the Safety and Environmental standards
-Work within the mind frame of continuous improvement philosophy and working with different function such as Finance, Customer Service, Supply Chain to ensure smooth execution, deliver on time and customer satisfaction
-Issuing shipping documentation such as PL, PI, Invoice, CN using SAP
-Manage active project orders, of varying complexity, scope and timeline
**Qualifications:**
- Bachelor Degree or Diploma required with relevance to the job description
- BSC of Electrical Engineering or Engineering
- 2 to 3 years of relevant experience with a Panel Builder or supplier of panel building switchgear in a purchasing role is a great advantage
**Skills:**
- **Aware of Panel Building product offering portfolio and project execution process** (project dependencies and milestones)
- **Order Management** experience is a must
- Excellent understanding / demonstrated experience in the Order to Cash Cycle
- Familiar with country specific certification requirements such as KFF/ SASO / SABER and relevant certification bodies TUV KSA/ NCB's etc
- Familiar with International trade regulations and compliance requirements
- Customer and Plants interfacing experience
- Process oriented with continuous improvement mindset
- Excellent Organizational, Communication, Negotiation, Follow-up, and Presentation skills
- Customer Centric and high sense of urgency, proactive approach and risk assessment
- Capability of understanding of Eaton Business System, processes, laws, rules, and regulations, and QESH standards to the extent applicable
- Proficient in SAP, Microsoft office and collaboration applications and in English language
- PMP certificate is an asset
- Logistics, Clearance / Documentation experience is an asset and familiar with ME countries borders laws
**What we offer:**
- Competitive compensation and benefits package
- Challenging projects in dynamic collaborative team
- We make your aspirations matter - Eaton encourages internal promotion, whenever possible and we make your growth matter - We invest in our employees for the long term - not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University
- We make your contributions matter - reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people's lives and the environment through power management technologies
#LI-SO1
As a Project and Order manager you are responsible for proactively managing and coordinating the commercial and delivery aspects of projects and distribution orders containing standard products delivery, assembled-to-order, and engineered-to-order equipment for Eaton's customers in the ME region. The incumbent will serve as a customer advocate and demonstrate a leadership role in managing complex issues related to the projects and distributions orders, while communicating with plants, Distribution Centers, Logistics, various internal departments, field sales, and assigned customers base regarding the status of orders including production schedules and logistical concerns to ensure on-time and accurate delivery of project commitments, and coordinate after sales support.
**We are seeking an individual with order management experience in panel building or with a supplier of switchgear components.**
**Your main duties:**
-Ensure that projects on hand are delivered within tolerance:
- Time (to project contractual completion date)
- Cost (man hours, materials and other direct costs)
- Quality (first time right)
- Customer satisfaction (Satisfied repeated customer)
-Maintain the commercial integrity of projects and distribution orders
-Reviewing and understanding customer purchase order requirements, daily/weekly projects reviews, risk mitigation measures, ensuring system data integrity
-Maintaining financial control measures, claim resolution and bonds/letter of credits
-Maintain company objectives throughout the order cycle while managing progress billing, accurate invoicing, on-time shipments, logistical planning and coordination
-Project communication: Communicate effectively with plants, credit, field sales, and other internal departments on projects and orders issues and follow through to closure.
-Communicate directly with the assigned customer base regarding the status of orders, shipment schedule, and invoicing.
-Manage multiple project orders and prioritize time and tasks effectively to serve Eaton's customers
You will manage assigned distributor branches and manage active projects orders, of varying complexity, scope and timeline
-Perform all job functions with adherence to Eaton's Philosophy and Values as well as the Safety and Environmental standards
-Work within the mind frame of continuous improvement philosophy and working with different function such as Finance, Customer Service, Supply Chain to ensure smooth execution, deliver on time and customer satisfaction
-Issuing shipping documentation such as PL, PI, Invoice, CN using SAP
-Manage active project orders, of varying complexity, scope and timeline
**Qualifications:**
- Bachelor Degree or Diploma required with relevance to the job description
- BSC of Electrical Engineering or Engineering
- 2 to 3 years of relevant experience with a Panel Builder or supplier of panel building switchgear in a purchasing role is a great advantage
**Skills:**
- **Aware of Panel Building product offering portfolio and project execution process** (project dependencies and milestones)
- **Order Management** experience is a must
- Excellent understanding / demonstrated experience in the Order to Cash Cycle
- Familiar with country specific certification requirements such as KFF/ SASO / SABER and relevant certification bodies TUV KSA/ NCB's etc
- Familiar with International trade regulations and compliance requirements
- Customer and Plants interfacing experience
- Process oriented with continuous improvement mindset
- Excellent Organizational, Communication, Negotiation, Follow-up, and Presentation skills
- Customer Centric and high sense of urgency, proactive approach and risk assessment
- Capability of understanding of Eaton Business System, processes, laws, rules, and regulations, and QESH standards to the extent applicable
- Proficient in SAP, Microsoft office and collaboration applications and in English language
- PMP certificate is an asset
- Logistics, Clearance / Documentation experience is an asset and familiar with ME countries borders laws
**What we offer:**
- Competitive compensation and benefits package
- Challenging projects in dynamic collaborative team
- We make your aspirations matter - Eaton encourages internal promotion, whenever possible and we make your growth matter - We invest in our employees for the long term - not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University
- We make your contributions matter - reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people's lives and the environment through power management technologies
#LI-SO1
This advertiser has chosen not to accept applicants from your region.
3
Order Management Senior Project Engineer - Power Quality
New Cairo City
Eaton Corporation
Posted 2 days ago
Job Viewed
Job Description
Would you like to make a difference to the environment? Do you want to work for a global and ethical company? Join us and help us provide energy-efficient solutions that make a difference to the environment? We make what matters work. To find out more about us check: you'll do:**
As an Order Management Project Manager you are responsible for proactively managing and coordinating the commercial and delivery aspects of projects and distribution orders containing standard products delivery, assembled-to-order, and engineered-to-order equipment for Eaton's customers in the ME region. The incumbent will serve as a customer advocate and demonstrate a leadership role in managing complex issues related to the projects and distributions orders, while communicating with plants, Distribution Centers, Logistics, various internal departments, field sales, and assigned customers base regarding the status of orders including production schedules and logistical concerns to ensure on-time and accurate delivery of project commitments, and coordinate after sales support.
**We are seeking a highly adaptable individual with the ability to thrive in a dynamic environment characterized by shifting priorities, projects, clients, and technologies. The ideal candidate will be proactive and capable of navigating changes with ease and demonstrate strong leadership qualities and a proven ability to inspire and guide others.**
**Your main duties:**
-Ensure that projects on hand are delivered within tolerance:
- Time (to project contractual completion date)
- Cost (man hours, materials and other direct costs)
- Quality (first time right)
- Customer satisfaction (Satisfied repeated customer)
-Maintain the commercial integrity of projects and distribution orders
-Reviewing and understanding customer purchase order requirements, daily/weekly projects reviews, risk mitigation measures, ensuring system data integrity
-Maintaining financial control measures, claim resolution and bonds/letter of credits
-Maintain company objectives throughout the order cycle while managing progress billing, accurate invoicing, on-time shipments, logistical planning and coordination
-Project communication: Communicate effectively with plants, credit, field sales, and other internal departments on projects and orders issues and follow through to closure.
-Communicate directly with the assigned customer base regarding the status of orders, shipment schedule, and invoicing.
-Manage multiple project orders and prioritize time and tasks effectively to serve Eaton's customers
You will manage assigned distributor branches and manage active projects orders, of varying complexity, scope and timeline
-Perform all job functions with adherence to Eaton's Philosophy and Values as well as the Safety and Environmental standards
-Work within the mind frame of continuous improvement philosophy and working with different function such as Finance, Customer Service, Supply Chain to ensure smooth execution, deliver on time and customer satisfaction
-Issuing shipping documentation such as PL, PI, Invoice, CN using SAP
-Manage active project orders, of varying complexity, scope and timeline
**Qualifications:**
Bachelor Degree or Diploma required with relevance to the job description
- BSC of **Electrical Engineering or Engineering**
- Minimum 5 - 8 years of relevant experience & **leading a team in the field of Power Quality**
**Skills:**
- Order Management experience is required
- Team Leader experience is required
- Adaptable to changes skill is required
- Excellent Organizational, Communication, Negotiation, Follow-up, and Presentation skills
- Excellent understanding / demonstrated experience in the Order to Cash Cycle
- Familiar with country specific certification requirements such as KFF/ SASO / SABER and relevant certification bodies TUV KSA/ NCB's etc
- Familiar with International trade regulations and compliance requirements
- Process oriented with continuous improvement mindset
- Customer Centric and high sense of urgency, proactive approach and risk assessment
- Capability of understanding of Eaton Business System, processes, laws, rules, and regulations, and QESH standards to the extent applicable
- Proficient in SAP, Microsoft office and collaboration applications and in English language
- PMP certificate is an asset
- Logistics, Clearance / Documentation experience is an asset and familiar with ME countries borders laws
**What we offer:**
- Competitive compensation and benefits package - including health insurance & transportation allowance!
- Exciting, challenging projects in a dynamic and collaborative team environment
- We invest in your future - Eaton encourages internal promotions whenever possible. Your growth matters, so we provide ongoing learning & development opportunities through Eaton University.
- We make your contributions matter - reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people's lives and the environment through power management technologies
**Join us and be part of something that truly matters!**
#LI-SO1
As an Order Management Project Manager you are responsible for proactively managing and coordinating the commercial and delivery aspects of projects and distribution orders containing standard products delivery, assembled-to-order, and engineered-to-order equipment for Eaton's customers in the ME region. The incumbent will serve as a customer advocate and demonstrate a leadership role in managing complex issues related to the projects and distributions orders, while communicating with plants, Distribution Centers, Logistics, various internal departments, field sales, and assigned customers base regarding the status of orders including production schedules and logistical concerns to ensure on-time and accurate delivery of project commitments, and coordinate after sales support.
**We are seeking a highly adaptable individual with the ability to thrive in a dynamic environment characterized by shifting priorities, projects, clients, and technologies. The ideal candidate will be proactive and capable of navigating changes with ease and demonstrate strong leadership qualities and a proven ability to inspire and guide others.**
**Your main duties:**
-Ensure that projects on hand are delivered within tolerance:
- Time (to project contractual completion date)
- Cost (man hours, materials and other direct costs)
- Quality (first time right)
- Customer satisfaction (Satisfied repeated customer)
-Maintain the commercial integrity of projects and distribution orders
-Reviewing and understanding customer purchase order requirements, daily/weekly projects reviews, risk mitigation measures, ensuring system data integrity
-Maintaining financial control measures, claim resolution and bonds/letter of credits
-Maintain company objectives throughout the order cycle while managing progress billing, accurate invoicing, on-time shipments, logistical planning and coordination
-Project communication: Communicate effectively with plants, credit, field sales, and other internal departments on projects and orders issues and follow through to closure.
-Communicate directly with the assigned customer base regarding the status of orders, shipment schedule, and invoicing.
-Manage multiple project orders and prioritize time and tasks effectively to serve Eaton's customers
You will manage assigned distributor branches and manage active projects orders, of varying complexity, scope and timeline
-Perform all job functions with adherence to Eaton's Philosophy and Values as well as the Safety and Environmental standards
-Work within the mind frame of continuous improvement philosophy and working with different function such as Finance, Customer Service, Supply Chain to ensure smooth execution, deliver on time and customer satisfaction
-Issuing shipping documentation such as PL, PI, Invoice, CN using SAP
-Manage active project orders, of varying complexity, scope and timeline
**Qualifications:**
Bachelor Degree or Diploma required with relevance to the job description
- BSC of **Electrical Engineering or Engineering**
- Minimum 5 - 8 years of relevant experience & **leading a team in the field of Power Quality**
**Skills:**
- Order Management experience is required
- Team Leader experience is required
- Adaptable to changes skill is required
- Excellent Organizational, Communication, Negotiation, Follow-up, and Presentation skills
- Excellent understanding / demonstrated experience in the Order to Cash Cycle
- Familiar with country specific certification requirements such as KFF/ SASO / SABER and relevant certification bodies TUV KSA/ NCB's etc
- Familiar with International trade regulations and compliance requirements
- Process oriented with continuous improvement mindset
- Customer Centric and high sense of urgency, proactive approach and risk assessment
- Capability of understanding of Eaton Business System, processes, laws, rules, and regulations, and QESH standards to the extent applicable
- Proficient in SAP, Microsoft office and collaboration applications and in English language
- PMP certificate is an asset
- Logistics, Clearance / Documentation experience is an asset and familiar with ME countries borders laws
**What we offer:**
- Competitive compensation and benefits package - including health insurance & transportation allowance!
- Exciting, challenging projects in a dynamic and collaborative team environment
- We invest in your future - Eaton encourages internal promotions whenever possible. Your growth matters, so we provide ongoing learning & development opportunities through Eaton University.
- We make your contributions matter - reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people's lives and the environment through power management technologies
**Join us and be part of something that truly matters!**
#LI-SO1
This advertiser has chosen not to accept applicants from your region.
4
Technical Support
Teleperformance
Posted today
Job Viewed
Job Description
**Salary**:
- 15000 l.E
**Requirements**:
- Fluency in English is A Must.
**Benefits**:
- Morning Shift.
- Location New Cairo.
- Transportation provided.
- Medical & Social insurance.
- Gym Access.
- Learning and Development courses.
- career path.
**Role Description**
**Qualifications**
- Customer Support, Customer Service, and Phone Etiquette skills
- Experience in maintaining high levels of customer satisfaction
- Ability to handle customer inquiries and resolve issues effectively
- Strong communication and interpersonal skills
- Attention to detail and problem-solving abilities
- Experience in the customer service industry is a plus
- Fluency in English and Arabic is required
- High school diploma or equivalent
Industry
- Outsourcing and Offshoring Consulting
Employment Type
Full-time
**Job Types**: Full-time, Permanent
Pay: E£15,000.00 per month
- 15000 l.E
**Requirements**:
- Fluency in English is A Must.
**Benefits**:
- Morning Shift.
- Location New Cairo.
- Transportation provided.
- Medical & Social insurance.
- Gym Access.
- Learning and Development courses.
- career path.
**Role Description**
**Qualifications**
- Customer Support, Customer Service, and Phone Etiquette skills
- Experience in maintaining high levels of customer satisfaction
- Ability to handle customer inquiries and resolve issues effectively
- Strong communication and interpersonal skills
- Attention to detail and problem-solving abilities
- Experience in the customer service industry is a plus
- Fluency in English and Arabic is required
- High school diploma or equivalent
Industry
- Outsourcing and Offshoring Consulting
Employment Type
Full-time
**Job Types**: Full-time, Permanent
Pay: E£15,000.00 per month
This advertiser has chosen not to accept applicants from your region.
5
Technical Support Intern
Giza
NCR Atleos
Posted 15 days ago
Job Viewed
Job Description
**About NCR Atleos**
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
to follow
Offers of employment are conditional upon passage of screening criteria applicable to the job.
**EEO Statement**
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
**Statement to Third Party Agencies**
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
to follow
Offers of employment are conditional upon passage of screening criteria applicable to the job.
**EEO Statement**
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
**Statement to Third Party Agencies**
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
This advertiser has chosen not to accept applicants from your region.
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About the latest Technical coordinator Jobs in Egypt !
6
Technical Support Agent
Sutherland Egypt
Posted today
Job Viewed
Job Description
Proficiency in English is a must
- Technical background is a major plus
**Job Types**: Full-time, Contract
Contract length: 12 months
Ability to commute/relocate:
- New Cairo: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Technical support: 1 year (required)
**Language**:
- English fluently (required)
Shift availability:
- Night Shift (required)
- Overnight Shift (required)
- Technical background is a major plus
**Job Types**: Full-time, Contract
Contract length: 12 months
Ability to commute/relocate:
- New Cairo: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Technical support: 1 year (required)
**Language**:
- English fluently (required)
Shift availability:
- Night Shift (required)
- Overnight Shift (required)
This advertiser has chosen not to accept applicants from your region.
7
Technical Support Engineer
Atlas Copco Equipment Egypt S.A.E.
Posted today
Job Viewed
Job Description
**Passionate people create exceptional things**
Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more.
We´re everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our inclusive and caring environment, you get the support and inspiration you need to grow.
Here, your ideas are embraced, and you never stop learning. Interested in being part of our team?
**Join us on our journey for a better tomorrow.**
**Mission**:
Provide the technical support advices, information and service techniques to Atlas Copco team including local /Regional Distributors, handling all jobs related to machines and parts warranty:
**Day to day you will make a difference by.**
- S/he Provide on time technical support to Atlas Copco team and distributors.
- S/he Update the local and distributors service teams with new knowledge.
- S/he Manages and maintain all service tickets to ensure their resolution.
- S/he Carries on customer visits, making all technical investigation processes.
- S/he Handling all jobs related to product and parts warranty. Responsible for warranty assessment / evaluation and approve.
- S/he create failure reports for all failed major components reported from field. (Elements, Motors, MD Drums, VSD).
- S/he responsible for the establishment and implementation of all quality procedures related to technical support.
- S/he maintain relevant records and report on regular intervals any technical problems with high incidence rates.
- S/he promote the use of aftermarket products to insure best solution and customer satisfaction.
**In return for your commitment, we can offer you.**
- A dedicated, interactive and supportive team, ready to welcome you.
- Regular engagement with your direct Manager, face-to-face and over the telephone.
- Training throughout your career.
- A satisfying career
**The person we are looking for has.**
- Experience in the compressed air industry would be a plus. If you are willing to learn, we are happy to teach.
- A mechanical or electrical engineering qualification - although this is desirable rather than essential.
- Excellent general computer skills.
- A good standard of presentation skills.
- Proficient oral and written communications skills
**Diverse by nature and inclusive by choice**
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.
Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more.
We´re everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our inclusive and caring environment, you get the support and inspiration you need to grow.
Here, your ideas are embraced, and you never stop learning. Interested in being part of our team?
**Join us on our journey for a better tomorrow.**
**Mission**:
Provide the technical support advices, information and service techniques to Atlas Copco team including local /Regional Distributors, handling all jobs related to machines and parts warranty:
**Day to day you will make a difference by.**
- S/he Provide on time technical support to Atlas Copco team and distributors.
- S/he Update the local and distributors service teams with new knowledge.
- S/he Manages and maintain all service tickets to ensure their resolution.
- S/he Carries on customer visits, making all technical investigation processes.
- S/he Handling all jobs related to product and parts warranty. Responsible for warranty assessment / evaluation and approve.
- S/he create failure reports for all failed major components reported from field. (Elements, Motors, MD Drums, VSD).
- S/he responsible for the establishment and implementation of all quality procedures related to technical support.
- S/he maintain relevant records and report on regular intervals any technical problems with high incidence rates.
- S/he promote the use of aftermarket products to insure best solution and customer satisfaction.
**In return for your commitment, we can offer you.**
- A dedicated, interactive and supportive team, ready to welcome you.
- Regular engagement with your direct Manager, face-to-face and over the telephone.
- Training throughout your career.
- A satisfying career
**The person we are looking for has.**
- Experience in the compressed air industry would be a plus. If you are willing to learn, we are happy to teach.
- A mechanical or electrical engineering qualification - although this is desirable rather than essential.
- Excellent general computer skills.
- A good standard of presentation skills.
- Proficient oral and written communications skills
**Diverse by nature and inclusive by choice**
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.
This advertiser has chosen not to accept applicants from your region.
8
Technical Support Engineer
Orange
Posted today
Job Viewed
Job Description
**About the role**:
1. To provide a professional first technical point of contact for the customer.
2. Diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs.
3. Provide updates as needed to the customer in order to meet performance objectives.
4. To ensure cases are allocated to the most appropriate ‘next step’ as part of the case flow process.
5. To perform technical escalations in line with company procedure.
6. To monitor systems, customer network secusrity and products, and deal with alerts and events as appropriate.
7. To liase and refer issues to correct/relevant entities e.g. other GCSC’s, PTT, IOC and other Vendors as appropriate.
8.Document all troubleshooting and a case management actions via the electronic case management system.
9. To conduct initial diagnostics and undertake basic fault diagnostics to resolve where possible, customer faults.
**About you**:
- English Fluent.
- Bachelor Degree in Communication Engineering.
- Able to work under stress.
- Customer Oriented.
- Good Communication Skills.
- Able to work on shift Basis.
**Additional information**:
Orange Business Services, Egypt MSC, is located at City Stars Complex at the heart of one of the biggest shopping malls in Cairo. We are a Global organization with exposure to customers of diverse nationalities & backgrounds.
Orange aims to be recognized as an employer of choice by and not limited to being an ethical & socially responsible employer, offering career & development opportunities, providing a positive quality of life at work, and recognizing & rewarding our people for individual & collective contributions to our success. Our benefits include supporting our people with the highest level of medical & life insurance to them, their spouses, & children while having a strong network to discounted rates at a number of providers.
**Department**:
Customer Services & Operations
**Contract**:
Regular
1. To provide a professional first technical point of contact for the customer.
2. Diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs.
3. Provide updates as needed to the customer in order to meet performance objectives.
4. To ensure cases are allocated to the most appropriate ‘next step’ as part of the case flow process.
5. To perform technical escalations in line with company procedure.
6. To monitor systems, customer network secusrity and products, and deal with alerts and events as appropriate.
7. To liase and refer issues to correct/relevant entities e.g. other GCSC’s, PTT, IOC and other Vendors as appropriate.
8.Document all troubleshooting and a case management actions via the electronic case management system.
9. To conduct initial diagnostics and undertake basic fault diagnostics to resolve where possible, customer faults.
**About you**:
- English Fluent.
- Bachelor Degree in Communication Engineering.
- Able to work under stress.
- Customer Oriented.
- Good Communication Skills.
- Able to work on shift Basis.
**Additional information**:
Orange Business Services, Egypt MSC, is located at City Stars Complex at the heart of one of the biggest shopping malls in Cairo. We are a Global organization with exposure to customers of diverse nationalities & backgrounds.
Orange aims to be recognized as an employer of choice by and not limited to being an ethical & socially responsible employer, offering career & development opportunities, providing a positive quality of life at work, and recognizing & rewarding our people for individual & collective contributions to our success. Our benefits include supporting our people with the highest level of medical & life insurance to them, their spouses, & children while having a strong network to discounted rates at a number of providers.
**Department**:
Customer Services & Operations
**Contract**:
Regular
This advertiser has chosen not to accept applicants from your region.
9