274 Systems Support jobs in Egypt

Job Purpose:

The Systems Engineer designs, implements, and supports the corporate server's hybrid environment, and manages the Information Technology assets, IT helpdesk, data storage, and backups.

Main Job duties and responsibilities:

• Leads the design, implementation, operation and maintenance of the corporate servers and data.
• Installs, configures and maintains the company's primary and secondary Storage Area Networks.
• Configure and manage a virtualized server environment using Microsoft Hyper V technologies.
• Support M365 hybrid setup.
• Responsible for the planning and management of the data backup using Veeam.
• Supervises the Helpdesk/Technical support team for the HQ and branches users.
• Patching systems and mitigating security vulnerabilities.

Job Requirements:

Education:

• B SC. – Engineering or Computer Science.
• Networking - Systems Certification (MCITP – MCSE – CCNA - MCSA)
• M365-Azure-Entra ID certification

Experience:

5-8 years of experience in implementation and support of corporate servers, applications, Active Directory/Entra ID, M365 hybrid setup, server virtualization, Veeam backup and storage area networks.

Required Skills:

• Excellent command of the English language.
• High level verbal and written communication skills.
• Strong organizational skills with attention to detail and the ability to manage and perform multiple concurrent tasks.
• Stays current with new and evolving technologies via formal training and self-directed education.

We're Hiring

System Administrator

Location: New Cairo – Reap Holding Group

Full-time | On-site

Key Responsibilities

Install, configure, and manage servers and related systems in a virtualized environment

Monitor server performance and availability, implementing necessary optimizations

Perform routine system updates, patches, and backups to ensure data integrity and security

Troubleshoot server issues and provide timely resolutions to minimize downtime

Develop and maintain documentation related to server configurations, processes, and procedures

Collaborate with network engineers and IT support personnel to troubleshoot and resolve cross-functional issues

Implement and enforce security policies to protect server environments

Stay informed on industry best practices, emerging technologies, and security threats

Requirements

Bachelor's degree in Computer Science, Information Technology, or a related field

3-5 years of experience in server administration or a similar role

Strong knowledge of Windows server and Linux server environments

Experience with virtualization technologies, such as VMware, Hyper-V and proxmox

Familiarity with scripting languages (e.g., PowerShell, Bash) for automation tasks

Excellent problem-solving and analytical skills

Strong attention to detail and organizational skills

Ability to work independently and collaboratively within a team

Strong communication skills and a customer-focused mindset

Relevant certifications (e.g., MCSE, RHCE) are a plus

Please send CV to

Overview

Med Right is a dynamic, fast growing national company working in the field of healthcare and health insurance management. Not long after its foundation, we became one of the leaders in the healthcare Egyptian market.

Responsibilities

Data Auditing & Validation:

Perform routine audits on data entered into the system, ensuring alignment with:

Policy issues submitted by the underwriting team

Pricing lists provided by the provider's pricing team

System Configuration & User Management:

Manage system configurations by adding, removing, and updating user account information and privileges based on job level and user authority.

System Performance & Issue Resolution:

Responsible for system performance tuning and solving system user issues through doing triple shooting steps or coordinate with developers for resolution when necessary.

Technical Support & Assistance:

Respond to technical queries from users and provide assistance as needed.

Client Contracts Process Oversight:

Receive and review quotations from the Underwriting Department during the contracting process.

Cross-check the total number of members in the quotation against the number in the provided Excel sheet.

1-   Review the Scheme of Benefits and the Agreed Invoicing and Payment Schedule.

2-   Activate client contracts in the system after validating client confirmation with no amendments through the Corporate Relations Officer.

3-   Communicate with concerned departments to relay feedback and ensure appropriate action is taken.

Requirements

Bachelor's degree, preferably in Pharmacy.

Previous experience in a similar role.

Strong proficiency in English

Previous experience in dealing with systems or software programs will be an advantage

Eram Talent is looking for a dedicated and knowledgeable professional for the position of Life Support Systems Technician to support the operation and maintenance of aquatic systems in marine nurseries, aquariums, or aquaculture facilities. The role involves ensuring the efficient performance of pumps, motors, compressors, hydraulic/pneumatic systems, and SCADA/PLC-based controls to maintain optimal water quality and system integrity.

• Operate and maintain water circulation systems including pumps, filters, chillers, and sterilizers.
• Monitor and troubleshoot motors, VFDs, compressors, and control units (PLC/SCADA).
• Support hydraulic and pneumatic operations (e.g., valves, airlifts, movable platforms).
• Conduct daily system checks and preventive maintenance.
• Maintain logs, system data, and SOP compliance.
• Ensure redundancy, energy efficiency, and corrosion resistance across all equipment.
• Work collaboratively with aquaculture/animal care teams to support animal health and facility goals.

• Minimum 2–3 years of hands-on experience with aquatic life support systems, aquarium/aquaculture operations, or water treatment facilities.
• Technical diploma or Associate degree in Mechanical Engineering, Electrical Engineering, Water Technology, Aquaculture, or a related field.
• Experience with pumps, motors, filtration systems, UV/Ozone units, chillers, and aeration systems.
• Familiarity with PLC/SCADA systems, variable frequency drives (VFDs), and automated monitoring tools.
• Prior work on large-scale aquatic projects or marine nursery environments is advantageous.

SWATX is seeking a motivated and skilled Help Desk Technician to join our Network Operations Center (NOC) team at the L1 level. As a crucial part of our IT support structure, you will be the first point of contact for technical support and issue resolution, ensuring smooth and reliable operations of our network and systems. This position is ideal for someone who is detail-oriented, customer-focused, and eager to learn in a fast-paced environment.

• Technical Support: Provide first-level support for network, server, and system-related issues. Troubleshoot and resolve technical incidents, escalating when necessary.
• Monitoring & Alerting: Continuously monitor network, server, and infrastructure performance to identify potential issues, and respond to alerts in a timely manner.
• Issue Escalation: Work closely with L2 and L3 teams, escalating complex issues as required, while maintaining ownership until resolution.
• Ticketing System: Utilize a ticketing system to log, track, and manage incidents, ensuring timely updates and resolutions.
• Customer Service: Provide friendly and professional support to clients, addressing their needs and ensuring a positive experience.
• Documentation: Create and maintain detailed documentation of procedures, configurations, and troubleshooting steps.

• Experience: 1-2 years of experience in IT Support, Help Desk, or NOC environments (entry-level candidates with relevant certifications may be considered).
• Education: Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field is preferred.
• Technical Skills:
• • Understanding of networking fundamentals (e.g., IP addressing, DNS, TCP/IP).
• Basic knowledge of operating systems (Windows, Linux) and standard troubleshooting procedures.

Role Description

This is a full-time hybrid role for a Technical Support Help Desk position located in Giza, with the flexibility for some work from home. The Technical Support Help Desk professional will be responsible for providing technical support to clients, troubleshooting issues, ensuring customer satisfaction, and conducting analytical assessments to resolve complex problems. Daily tasks include answering support queries, diagnosing technical issues, and guiding customers through step-by-step solutions.

Qualifications

• Technical Support and Troubleshooting skills
• Customer Support and Customer Satisfaction skills
• Strong Analytical Skills
• Excellent communication and interpersonal skills
• Ability to work in a hybrid environment
• Experience with IT software and systems is a plus
• Bachelor's degree in Computer Science, Information Technology, or related field

Responsibilities:-

• 4-5+ Years experience in technical support
• Candidate must know ITIL - ITSM framework process and experience
• Provide helpdesk support and resolve problems to the end user's satisfaction
• Monitor Service Desk for tickets assigned to the queue, process first in first out based on priority, monitor, respond quickly and effectively. Via "Phone, Email and Chat"
• Report issues to the Service Desk for escalation.
• Follow the internal standard policy and procedure keep update all Documentation.
• Utilize and maintain the helpdesk tracking software for Maintain inventory of all equipment, hardware's, and software's licenses as well as must know end of life products
• Assist with onboarding of new users.
• Install, test, and configure new workstations devices peripheral equipment and software.
• Perform timely workstation hardware devices and software upgrades as required.

Are you passionate about IT and looking for an opportunity to grow your technical skills in a real business environment?

We are looking for a motivated Helpdesk Specialist to join our IT team and support our users across multiple branches. This is an excellent opportunity for someone early in their IT career to gain hands-on experience and grow within a collaborative team.

Responsibilities:

• Provide first-level technical support to staff (hardware, software, printers, and network issues).
• Log, follow up, and resolve support tickets in a timely manner.
• Assist in maintaining user accounts and access permissions.
• Perform basic troubleshooting of Windows systems and MS Office .
• Support inventory tracking of IT equipment and user devices.
• Escalate complex issues to senior IT staff as needed.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 1 year of experience in a similar IT support or helpdesk role.
• Experience with Windows OS, Office , and networking concepts.
• Experience with Active Directory.
• Basic knowledge of virtualization environments (VMware, ESXI, etc.).
• Strong communication skills and a helpful attitude.
• Willingness to learn and grow in a fast-paced IT environment.
• Work location: Al tahrir sq. – cairo.

Additional Information:

This is a full-time position located in our office in (Al Tahir sq.)

please send your resume to - with the subject
"Helpdesk Specialist"
or send your resume to

Company Description

Centro is a diversified technology solutions provider that empowers businesses through integrated technology solutions and security enablement. Our dynamic solutions allow clients to take full advantage of digital opportunities by orchestrating various processes. We pride ourselves on delivering exceptional results and building lasting relationships through our wide range of services and a culture of shared success.

Role Description

This is a full-time, on-site role for an IT Helpdesk Specialist, located in Cairo. The IT Helpdesk Specialist will provide technical support and assistance to end-users both over the phone and in person. Daily tasks include troubleshooting technical issues, managing hardware and software configurations, and maintaining IT systems. The specialist will also be responsible for responding to service requests, providing IT support, and ensuring efficient operation of the company's technology infrastructure.

Qualifications

• Technical Support and Troubleshooting skills
• Experience with Hardware and Software Management
• IT Systems Configuration and Maintenance skills
• Excellent Communication and Customer Service skills
• Ability to work independently and as part of a team
• Bachelor's degree in Information Technology, Computer Science, or a related field
• Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are a plus

Company Description

Unlimited Egypt Group is rapidly establishing itself as a leader across several industries, including travel and transportation, real estate, food and beverage, and medical devices in Egypt and the Middle East. Since its inception in 2011, the company has developed the experience, culture, and talent to achieve market leadership. Unlimited Egypt Group continues to grow and make significant contributions to multiple industry sectors.

Role Description

This is an on-site, full-time role for a Help Desk Specialist located in Cairo, Egypt. The Help Desk Specialist will be responsible for providing technical support, troubleshooting issues, and supporting desktop computers. The role also involves customer support and handling help desk inquiries to ensure efficient resolution of technical problems.

Qualifications

• Technical Support and Help Desk Support skills
• Troubleshooting and supporting desktop computers
• Customer Support experience
• Strong problem-solving and communication skills
• Ability to work independently and as part of a team
• Prior experience in a similar role is a plus
• Bachelor's degree in Information Technology, Computer Science, or a related field is preferred