1,404 Support Team jobs in Egypt

Company Description

Concentrix is a global technology and services leader that partners with the world's best brands to solve their toughest business challenges. We design, build, and run fully integrated solutions across the enterprise, delivering advanced technology and deep industry expertise. With unique data and insights, we help over 2,000 clients enhance their operational efficiency and customer interactions. Concentrix aims to simplify business processes, ensuring seamless transactions and interactions for a world that works.

Role Description

This is a full-time on-site role for a Customer Service Technical Support representative located in New Cairo. The daily responsibilities include providing exceptional customer support, ensuring customer satisfaction, maintaining phone etiquette, and enhancing the overall customer experience. The role also involves handling technical inquiries, troubleshooting issues, and delivering solutions efficiently to meet client needs.

Qualifications

• Graduate or dropout with militrary certficate
• No experince needed
• English speaker B2 or higher
• Good communication skills
• ready to start immediately

**What we offer

• highest salary in the market
• social and medical insurance
• transportation ( Door to door for ladies )**

Role Description

This is a full-time, on-site role located in Cairo, Egypt, for a Customer Service Technical Support specialist. The role involves providing technical support to customers, troubleshooting issues, ensuring customer satisfaction, and maintaining high standards of phone etiquette. Day-to-day tasks include responding to customer inquiries via phone and email, resolving technical problems, and ensuring a positive customer experience.

Qualifications

• Customer Support, Customer Service, and Customer Experience skills
• Strong Phone Etiquette and ensuring Customer Satisfaction
• Excellent communication and interpersonal skills
• Ability to work effectively in a team environment
• Technical troubleshooting skills
• Experience in a technical support role is a plus
• Proficiency in English
• High school diploma or equivalent

Requirements:

• B2-C1 English
• Cairo residents
• Grads and dropouts are welcome to apply
• Salary starting 15k
• Fully paid training and transportation provided door to door to girls.

Company Description

Tabby creates financial freedom in the way people shop, earn, and save by reshaping their relationship with money. Over 14 million users choose Tabby to stay in control of their spending and make the most of their money. Utilized by over 40,000 global brands and small businesses, including SHEIN, Amazon, Adidas, IKEA, H&M, Samsung, and Noon, Tabby's technology accelerates growth and garners loyal customers through flexible payments. Active in Saudi Arabia, UAE, and Kuwait, Tabby is valued at $1.5 billion following its latest funding round.

Role Description

This is a full-time on-site role for a Customer Service Representative located in Cairo, Egypt. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the customer experience. The duties include responding to customer queries, resolving issues, and maintaining a positive and professional demeanor during all interactions.

Qualifications

• Customer Service Representatives, Customer Support skills
• Experience in ensuring Customer Satisfaction and enhancing Customer Experience
• Excellent written and verbal communication skills
• Strong problem-solving abilities
• Ability to work effectively in a fast-paced environment
• Proficiency in using customer service software and tools
• Previous experience in a similar role is a plus
• English level B2

The vacancy is for a Contact Center Representative at Teleperformance Egypt for one of our projects, as we are hiring for different projects, and you will be assigned to one of our projects depending on your English level.

Work conditions:

The shift is 9 hours rotational including a 1-hour break & 2 days off rotational.

The last shift for females ends at 2 AM.

The work location will be in the New Cairo sites, Mohandseen, or One Kattameya sites depending on the project you will join (English level) & we do provide Transportations all over many points in Cairo and Giza.

Salary:

-The salary range is up to 19K EGP including KPIs. You will be receiving your KPIs in the Euro equivalent in EGP.

Other benefits:

-Social insurance.

-Medical insurance up to 400k coverage per year.

-Career Path throughout an internal development program.

-Refer a friend program.

-Overnight allowance.

-Transportation provided all over Cairo and Giza. (door-to-door transportation for females after 11:00 PM)

-VPN line.

-Discounts in many stores all over Egypt.

-Discounted Gym Access.

Company Description

ETISAL International is a leading Business Process Outsourcing (BPO) company in the Middle and Far East, dedicated to delivering high-value, innovative BPO services that meet the unique needs of each customer. With many years of expertise, ETISAL International has customized solutions to help clients focus on their core businesses and better serve their customers. Our company emphasizes transparency, flexibility, and integrity to exceed our clients' expectations. Additionally, ETISAL International employs state-of-the-art technologies and best practices to enhance management and operational standards globally.

Role Description

This is a full-time on-site role located in Cairo, Egypt for Technical Support Customer Service Agents. The role involves providing high-quality customer service, addressing customer queries and issues, and ensuring customer satisfaction through excellent service. Agents will work in a dynamic environment to support client needs and maintain high standards for customer experience.

Qualifications

• Customer Service Representatives, Customer Support, and Customer Service skills
• Experience in ensuring Customer Satisfaction and enhancing Customer Experience
• Excellent communication and problem-solving skills
• Ability to work on-site in Cairo, Egypt
• Bachelor's degree in Computer Science or relevant qualification in the related field
• Fluent English speakers
• Cairo residents only
• Technical Background

Company Description

ETISAL International is a leading Business Process Outsourcing (BPO) company in the Middle and Far East. We specialize in delivering high value-based, customized solutions that meet the unique business needs of our clients. Our global coverage and understanding of various cultures enable us to serve our customers effectively. We are committed to providing first-class quality, increasing value for our clients, and using state-of-the-art technologies and best practices across diverse industries.

Role Description

The Technical Support Agent will be responsible for providing exceptional customer service and technical support to our clients. This is a full-time, on-site role located in Cairo, Egypt. Day-to-day tasks include responding to customer inquiries, troubleshooting technical issues, resolving customer complaints, and ensuring customer satisfaction. The role requires strong analytical skills to diagnose and resolve issues effectively.

Qualifications

• Customer Support and Customer Satisfaction skills
• Technical Support and Troubleshooting skills
• Strong Analytical Skills
• Excellent communication and interpersonal skills
• Ability to work efficiently in a team-oriented environment
• Proficiency in using IT systems and software
• Bachelor's degree in Engineering or in a related field
• Fluent English (B2-C1)
• Technical Background
• Cairo residents only

Company Description

ETISAL International Group is a leading Business Process Outsourcing (BPO) company in the Middle and Far East, focused on delivering high value-based, innovative BPO services. With extensive expertise in customized solutions, ETISAL International emphasizes meeting unique customer needs to help businesses focus on their core activities. The company maintains global coverage and leverages best practices to ensure high-quality service and client satisfaction.

Role Description

This is a full-time, on-site role located in Cairo, Egypt, for a Technical Support Agent specializing in Customer Service. The Technical Support Agent will handle day-to-day customer support tasks, ensuring customer satisfaction through technical support and troubleshooting. The agent will need to address customer inquiries, resolve technical issues, and provide analytical insights to improve service delivery.

Qualifications

• Customer Support and Customer Satisfaction skills
• Technical Support and Troubleshooting skills
• Strong Analytical Skills
• Excellent communication and interpersonal skills
• Ability to work effectively in a team environment
• Problem-solving skills, attention to detail, and ability to manage multiple tasks
• Proficiency in using technical tools and software for support tasks
• Fluency in written and spoken English
• Bachelor's degree in Computer Science or related field is preferred
• Technical Background

Now Hiring: Inbound Customer Service Agents (Voice & Email)

Location:
Maadi

What We Offer:

On-site paid training (counted as working days)

Medical insurance

Fixed night shifts (Start at 3 PM or 4 PM)

5 workdays + 2 days off every week

Salary Breakdown:

First 3 Months:
16,100 EGP gross

Months 4–6:
17,100 EGP gross

After 6 Months:
18,100 EGP gross

(Includes bonuses + transport allowance)

Transportation Bonus:

Receive 50 EGP per day if your shift ends at/after midnight – up to 1,100 EGP monthly

Company Description

Terra Solutions is a customer engagement and support company specializing in high-quality call center services for businesses across industries. Headquartered in Egypt, we provide multilingual inbound and outbound call handling, technical support, customer service, and sales assistance tailored to meet the unique needs of our clients.

Founded on the principles of reliability, empathy, and efficiency, Terra Solutions combines cutting-edge technology with a human touch to deliver seamless communication experiences. Our team of trained agents and supervisors ensures every interaction reflects our commitment to excellence and customer satisfaction.

Whether you're a startup looking to scale your support operations or an enterprise seeking to optimize customer retention, Terra Solutions offers flexible solutions designed to grow with your business. With 24/7 availability, real-time analytics, and a focus on continuous improvement, we help brands build trust and loyalty—one call at a time.

Role Description

This is a full-time on-site role for a Customer Service Chat Support Specialist located in 10th of Ramadan. The Specialist will be responsible for providing comprehensive customer support through live chat channels. Duties include addressing customer inquiries, resolving issues, ensuring customer satisfaction, maintaining proper phone etiquette during customer interactions, and enhancing the overall customer experience. The role requires effective communication, empathy, and quick problem-solving skills to meet customer needs effectively.

Qualifications

Experience in Customer Support and ensuring Customer Satisfaction

Proficiency in Phone Etiquette and superior Customer Service skills

Ability to enhance Customer Experience through interactive and empathetic support

Excellent written communication and multitasking abilities

Ability to work efficiently on-site in 10th of Ramadan

Previous experience in a chat support role is a plus

Bachelor degree is a must.

English Level is B2