237 Support Assistant jobs in Egypt

Who are WebBeds?

WebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels, transfers, tours, activities) to travel professionals. Our products help our partners and customers to create amazing Travel experiences.

Our Products range from a Retail Online platform, Integration Connectivity hub and distribution APIs to name but a few and our systems are 100% cloud hosted processing up to 4.5bn search requests daily We deliver amazing outcomes using leading edge technology through innovative and creative thinking.

WebBeds is a subsidiary of Web Travel Group (ASX: WEB) – an ASX 200 listed company operating a global digital travel business.

What makes us stand out?

• We are a wholesale global travel organisation

• We have 1500+ people speaking 50+ languages in 120+ cites across 50+ countries

• We partner with over 400,000 properties in more than 14,000 destinations

• We work with more than 44,000 travel companies in 145 source markets

• We have an amazing Technology team focused on delivering valuable outcomes using innovative tech and creative & lateral thinking

How will you make an impact?

The Administrative Support Assistant Contracting is responsible for providing a high standard support to Contracting department.

Key elements to the role include, but not limited to:

• Administrative tasks
• Adhoc projects
• Weekly/ Monthly/ Yearly reports and presentation internally and externally.
• Monitor the daily Third Party bookings and communicate with the internal stakeholders to fix the issues.
• Support the Contracting CMs in terms of reporting.
• Answering departmental email/phone inquiries and handling complaints in a courteous, professional manner
• Ensuring office supplies are maintained, to always ensure adequate levels of necessary supplies
• Create and maintain filing systems, both electronic and physical & ensuring the confidentiality and security of files and filing systems
• Coordinating schedules, arranging meetings, preparing & distributing memos and reports, and other correspondence, and ensuring that everyone is kept current on necessary Contracting department news and information
• Overseeing special projects and tracking progress towards company goals
• Manage business travel arrangements
• Developing, reviewing, and improving administrative systems, policies and procedures
• Write and edit documents from letters to reports and instructional documents
• Assisting with a variety of administrative tasks including copying, taking notes, and making travel plans

The skills we would love to see in your suitcase

Qualifications & Knowledge

• Understanding of B2B hospitality & Tourism business and electronic distribution channels used for the distribution of lodging products
• Excellent presentation skills
• Ability to multitask

Experience, Skills and Behavioural Requirements

• Strong communication skills
• Exceptional time, task, and resource management skills
• Strong problem solving, critical thinking, coaching, interpersonal, and verbal and written communication skills
• Planning and Organisation skills - ability to multi-task, be proactive and ability to work independently and use your own initiative
• Must have advanced software skills (Microsoft Office), specific in Excel & PPT & Power BI
• OTA, Travel & Tourism, hospitality Experience (2+ years) is required

Why choose us as your next destination?

We are super proud of our dedicated team of friendly, energetic & passionate professionals. Our people are key to the success of our business & everybody at WebBeds has their own unique role to play as we continue to drive the company forward.

Over 50 different languages are spoken by our workforce, but whether working from offices in Dubai or London or out in the field in Johannesburg or Buenos Aires, we all share the common goal to take pride in what we do & to deliver our partners with unbeatable service & support.

• International highly skilled group of experts from all around the globe

• Dynamic environment with the chance to grow, influence & impact change

• Disruptive, fast-growing market leader within travel & endless possibilities

• Culture built on collaboration empowerment and innovation

Click for more information about life at WebBeds :

Find out more about the WebBeds business

Position: Learning Support Assistant (Early Years)

The Maadi British International School, Cairo

Full time: Temporary contract until Summer (can be extended)

The Maadi British International School (MBIS) in Cairo is seeking an enthusiastic and dedicated Learning Support Assistant, to join our vibrant and diverse community. This exciting opportunity is open to colleagues who are passionate about Nursery-age children and enjoy supporting their development.

The Position:

As an Early years Learning Support Assistant (LSA) at MBIS, you will be responsible for supporting the work of class teachers in lessons to ensure that our youngest aged children (3-5 years) are able to enjoy the high-quality education that they receive at MBIS. You will work collaboratively with colleagues across the Early Years team and Primary school, helping to ensure our students receive a well-rounded education.

Key Responsibilities:

• Working with teachers to deliver the Early Years curriculum to students across the Early Years/Foundation stages in a creative and engaging manner.

• Work with students at different levels of proficiency.

• Foster a supportive and positive learning environment, encouraging students to develop their language and social skills both inside and outside of the classroom.

• Support teachers in their work to assess and monitor student progress, providing timely and constructive feedback.

• Contribute to school-wide initiatives and extracurricular activities related to Early Years.

Requirements:

• Excellent English skills (speaking and writing)

• Ideally, candidates will have proven experience working in a nursery or kindergarten.

• Strong understanding of how young children learn.

• Experience in working successfully with very young children is a distinct advantage.

• Excellent communication skills and the ability to work collaboratively with students, parents, and staff.

• A commitment to professional development and a passion for inspiring students.

Why Choose MBIS?

• International community: Work in a supportive, dynamic, and multicultural environment.

• Professional development: We offer excellent opportunities for growth and career progression.

• Modern facilities: Our school is equipped with state-of-the-art resources to support teaching and learning.

How to Apply:

If you are an innovative, creative, and dedicated teacher with a passion for Early Years students we want to hear from you.

Please submit your CV, cover letter, and at least 2 references (one must be from your last employer) via email to

Maadi British International School is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and expect all staff and volunteers to share this commitment. We are also a school that takes Safeguarding very seriously and as such references (including from your last employer) are always called.

We are looking for a dynamic Sales Assistant to join our team. At Merenza, you will be responsible for supporting our sales activities, building and maintaining strong client relationships, and contributing to our growth strategy for our trusted private network.

Responsibilities:

Answering phone calls and ensuring quality customer follow-up

Building and maintaining strong client relationships

Supporting the sales team in negotiating and finalizing contracts

Collaborating with internal teams to ensure customer satisfaction

Contributing to the overall sales strategy

Required Qualifications:

Proven experience in sales support

Excellent communication skills

Ability to work independently and achieve goals

Proficiency in CRM tools and modern sales techniques

Fluency in English

Who are we?

Merenza is an exceptional community that brings together the top 5% of professionals in the market. Our trusted private network provides companies with access to the most qualified talent and professionals to collaborate on stimulating projects in an environment of excellence.

Since our inception, we have experienced remarkable growth:

More than 50 leading companies trust us with their exceptional talent needs

A select community of more than 20 elite professionals

A continuously expanding international presence

Job Types: Contract, Freelance contract

Contract length: 12 months

Language:

English (Required)

Job Type: Contract

Job Type: Part-time

Work Location: Remote

Job Type: Part-time

Job title:
Assistant Manager, Customer Support

Location:
Sheikh Zayed, Giza (On Site)

Reporting to:
AVP, Customer Support

About noon

We're building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we're looking for an Integration & Support Manager who can help us move even faster.

noon's mission: Every door, every day.

What you'll do:

Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward.

Responsibilities:

• Resolve complaints within the defined SLA and maintain 24/7 team availability to address customer concerns promptly.
• Analyze recurring complaint patterns, identify key attributes, and collaborate with ground operations and tech teams to implement root-level solutions.
• Reduce resolution times for common issues by improving processes, refining ticket assignment logic, and developing mechanisms to identify potential escalations early.
• Prepare detailed Root Cause Analyses (RCA) for unique or complex cases, driving necessary changes across the value chain to prevent recurrence.
• Compile and share daily, weekly, and monthly insights with senior management, highlighting trends, challenges, and improvements.
• Uphold company policies, regulatory requirements, and industry standards throughout all complaint resolution processes.
• Develop and manage a robust complaints resolution team consisting of skilled callers, critical problem-solvers, and high achievers.
• Continuously improve team productivity while maintaining high-quality service levels and customer satisfaction.
• Work closely with internal technology and product teams to drive innovative and impactful changes to enhance the overall customer experience.

What you'll need:

We are seeking an outstanding early-career professional with a proven knack for problem-solving, demonstrated both in their personal and professional journey. The ideal candidate should exhibit structured thinking, the ability to synthesize information from diverse sources to achieve optimal outcomes, and a willingness to make decisions—whether grounded in logic or guided by intuition or combination of both when necessary. Below are the key skills and qualities we value in the candidate:

• High level of commitment, availability and accountability - non negotiable
• We prefer to hire someone who owns the failure and has courage to accept and work towards closure
• Courage to pin point problem and effectively communicate to the respective stakeholders, drive changes
• Bachelor's Degree or MBA, with a minimum of 5+ years of experience in a relevant role and any of the following is a must- Program management experience in ecommerce, quick commerce or food aggregator, min 3 years with proven track record of solving at least 2 customer pain points and cost saving initiatives OR Experience in designing supply chain products and strategy that resulted in significant cost reduction.
• Meticulous attention to detail, with the ability to identify problems, perform deep dives to gather insights, and craft data-driven solutions.
• Solid project management skills and ability to create micro projects to achieve key objectives
• Meticulous planning, drive for execution, relentless pursuit and eagerness
• Excellent data analysis skills, including data extraction using SQL, data modeling, and documentation
• Outstanding communication skills, along with strong data interpretation and documentation abilities

Who will excel?

• We're looking for people with high standards, who understand that hard work matters.
• You need to be relentlessly resourceful and operate with a deep bias for action.
• We need people with the courage to be fiercely original.
• noon is not for everyone; readiness to adapt, pivot, and learn is essential.

Riwaq Al Quran
for teaching Quran and Arabic to non-Arabs is seeking Customer Service/Support members.

Job Details:

• Full-time: 6 days per week.
• Part-time: 4 days per week.
• Coordinate between students and teachers.
• Respond to student inquiries through the academy's portal, WhatsApp, and email.
• Follow up with new customers and assist with onboarding.
• Manage customer feedback and complaints professionally.

Requirements:

• Previous experience as an online coordinator or in customer service.
• Excellent command of English (written and spoken).
• Strong communication and organizational skills.
• Attention to detail and ability to multitask.

Salary & Benefits:

• Starting from
  6,000 EGP
  for full-time (based on qualifications and experience).
• Yearly salary increase.
• Monthly performance bonus.

About the Role:

We are looking for motivated and detail-oriented professionals to join our team as
Remote Customer Service Representatives
. You'll handle customer inquiries primarily through WhatsApp, making sure every client gets a smooth and professional experience.

Responsibilities:

• Respond to customer inquiries via WhatsApp in a friendly and professional manner.
• Provide accurate information and resolve issues effectively.
• Maintain a positive attitude and deliver excellent customer service at all times.

Requirements:

• Previous experience in customer service is a plus.
• Strong command of the English language (written and spoken).
• Reliable internet connection and ability to work independently from home.
• Excellent communication and problem-solving skills.

Benefits:

• Fixed monthly salary (details shared during interview).
• great for
  students
• Gain valuable experience in customer service and remote work.
• Supportive and collaborative team environment.

please only apply after reading all the details this vacancy have overnight shifts so girls be sure that it's suitable

This is the 1st wave of this account so there is an opportunity for promotions

so what we need

_to be graduated

_to be good at English at least b1+

_to finish your military service

what we offer for you

_transportation

_10k (8k net_2k KPIs)

_social and medical insurance

_Rotational shifts

we're very interested to have you on board

Etisalat e& is hiring now #Customer_Support agents

REQUIREMENTS

• B2 in English
• Males & Females
• Salary : 13500 K
• Location: Maadi
• 2 days off
• Training fully paid
• Medical & Social insurance
• Males & females

Tabby is hiring for Mixed account ( chat/ Calls ) Fluent English speakers

Join Tabby – One of the fastest-growing FinTech companies in the GCC

Role: Customer Support

•⁠ ⁠elp customers in English & Arabic via phone, chat & email

Location: The Greek Campus, Downtown Cairo (WFH option after probation)

Salary & Benefits

• Base salary: 15,000 EGP gross

• Language allowance: Up to 7000EGP gross (around 5700 EGP after tax) – depends on your English & Arabic level

• Performance bonus: Up to 70% of your base salary (9600 EGP )

•⁠ ⁠Transpo tion allowance: 230 EGP gross

Top performers can take home up to 33,000 EGP gross (around 27,000 EGP net)

Shift: Rotational 24/7

Max shift for girls 11 pm

Grads/ Undergrads/ Dropouts/ Gap Year

• Welcome to apply