142 Supply Chain Operations jobs in Egypt

Company Description

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Role Description

This is a full-time on-site role located in Giza for a Supply Chain Operations Specialist. The Supply Chain Operations Specialist will be responsible for overseeing and managing the company's overall supply chain and logistics strategy and operations in order to maximize the process efficiency and productivity. The tasks will include managing inventory levels, conducting regular stock audits, optimizing supply chain processes, and developing and maintaining good supplier relationships. The role will also entail analyzing data to improve efficiency, reduce costs, and anticipate future needs.

Qualifications

• Expertise in Supply Chain Operations and Inventory Management
• Strong Analytical Skills and Operations Management experience
• Excellent Communication skills
• Proficiency in supply chain software and tools
• Ability to work on-site and collaborate effectively with team members
• Bachelor's degree in Supply Chain Management, Business Administration, or related field

Job Description: Supply Chain & Operations Specialist

Company:
IAC
Location:
Sama Towers, Katameya, Egypt (with travel to other locations as needed)
Department:
Supply Chain & Operations

Job Summary

IAC is seeking a highly motivated and detail-oriented
Supply Chain & Operations Specialist
to manage and optimize our end-to-end supply chain. This pivotal role will be responsible for overseeing all aspects of demand planning, procurement, logistics, warehousing, and delivery. The ideal candidate will serve as a critical link between the sales and finance departments, ensuring a seamless and efficient flow of equipment to our valued customers in the fuel station, fueling systems and other segments. This role is essential to support the company's strategic shift toward building more inventory for horizontal expansion in our core business of equipment import and supply.

Key Responsibilities

• Demand Planning & Inventory Management:
  Collaborate closely with the sales teams to forecast product demand, manage inventory levels, and develop strategies to ensure optimal stock availability for equipment from brands like Gilbarco Veeder-Root, OPW, KPS, Fibrelite, M+F, Ecodepur, Morrison Bros, and locally procured items.
• Procurement & Sourcing:
  Oversee the procurement process for all imported equipment and parts, maintaining strong relationships with international suppliers like
  Gilbarco Veeder-Root, OPW
  , and others.
• Customs & Freight Logistics Management:
  Handle all aspects of import/export logistics, including managing Egyptian customs clearance procedures, preparing necessary documentation, and coordinating both sea and air freight shipments to ensure timely and cost-effective delivery of goods.
• Warehouse Operations:
  Coordinate with the finance department to manage warehousing activities, including stock receipt, storage, and dispatch. Ensure efficient and accurate inventory records.
• Cross-Functional Coordination:
  Act as the primary point of contact for supply chain-related matters, bridging the gap between sales (demand planning) and finance to ensure operational efficiency.
• Process Improvement:
  Identify and implement improvements to supply chain processes to enhance efficiency, reduce costs, and support the company's strategic goals.

Qualifications

• Bachelor's degree in Mechanical or Electrical Engineering, Business Administration, Supply Chain Management, or a related field.
• Proven experience in a supply chain, logistics, or operations role, preferably within the oil and gas downstream sector or industrial equipment supply.
• Strong understanding of demand planning, inventory management, and international logistics, specifically in the context of Egyptian regulations.
• Excellent communication and organizational skills, with the ability to manage multiple priorities and work effectively with cross-functional teams.
• Familiarity with fuel handling equipment and components is a significant advantage.
• Proficiency in relevant software and a commitment to data-driven decision-making.

Overview
This role is responsible for supporting the Cluster Commercial team with key reporting and analysis of performance by Channel, Customer and Sales Area against key deliverables. Adding value to the report's suite, this role also provides meaningful insights and recommendations to the Cluster Sales Leadership team, highlighting all opportunities for growth and productivity.

Responsibilities

• Support Cluster Commercial function with performance reporting against established KPIs, including ad-hoc reporting requests using shipment / POS data and leveraging SAP BI, DMS Distributor and Nielson systems.
• Develop on-demand reports and Scorecards delivering improved agility through ease of access and enhanced visualization.
• Collate and format large and complex sets of data across multiple channels, customers, and sales areas. Analyze data to distil meaningful insights on performance trends and opportunities.
• Analyze promotion and NPD activity effectiveness to monitor return on investment and identify opportunities for improvement and customization by Channel, Customer and/or Sales Territory
• Assist with field sales execution and compliance reporting as well as survey initiatives (e. price checks in market)
• Present insights and recommendations to Cluster Sales Leadership team monthly and in a clear, concise manner
• Support preparation of customer business reviews and JBPs, working cross-functionally with Cluster stakeholders to collate information on performance trends and opportunities by channel, customer, sales territory, or distributor.
• Contribute to the development of internal business reviews, providing information to support key planning processes and events. Eg: AOP and Mid-Year / Annual Sales conferences
• Assist with back-end management of Field Sales tool (News Page), ensuring data completion and accuracy.

Qualifications

• Degree qualified in Business / Commerce
• 0 - 1 year of experience
• Builds robust and successful working relationships.
• Strong written and verbal communication skills
• Excellent organization and prioritization skills
• Proactive, responsive and results driven.
• Strong Analytical skill
• Highly proficient in Microsoft Office, esp.

Responsibilities
Functional Responsibilities
Monitor service quality Equipment,Spare part, Maintanance & Refurbishment:

• Prepare monthly performance report + sector KPI
• Analyze performance KPI per area (customer satisfaction) - Equipment/ spare parts
• Analyze performance KPI per area (customer satisfaction) - Maintenance/ refurbishment
• Prepare data for monthly meetings with partners to define actions - Maintenance/ refurbishment
• Prepare monthly reports on performance KPIs (based on information from the system) - Maintenance/ refurbishment
• Collect feedback on outsourcers' MEM service quality from customers (qualitative feedback) - Maintenance/ refurbishment
• KPIs with service provider ( EMAS, ESAS, First time first right)
• Coolect feedback on third party's MEM service quality from customers (qualitative feedback) - Equipment/ spare parts

Monitor equipment lifecycle & Collect
equipment from customer
:

• Work with IoT solution provider (request for change, adjustment, development)
• Track all the alerts from the IoT software
• Align actions with Sales (recover cooperation - unblock the equipment - or pick up equipment)
• Receive service call from the customer
• Receive the data from sales (point of sales which do not want to return the equipment)

Telemetry tracking
:

• Track all the alerts from the telemetry system
• Manage updates of all MEM equipment movements placement and pick up
• Manage defined FTN alarm like no BIB, No Ice bank
• Manage defined alarm for Cooler
• Manage defined service alarm ( higher temperature, no door opening in defined time,)
• Manage no sign of life alarm
• Work with telemetry system service provider

Other activities:

• Contacting customer to find a solution and adjust communication in line with business content to find most efficient solution for complex requirements
• Coordination between MEM, Commercial and 3PL( by phone, zoom meetings, email)

People Responsibilities

• Develop winning relationships with key stakeholders within the Cluster Supply Chain function and DACH BU MEM teams, embedding GBS services within the organization
• Support the Customer Service Lead & MEM Lead with all initiatives to improve GBS service offerings

Qualifications

• University degree or High school
• Proficiency in English and
• Previous exposure to similar role is a plus
• Min 1 yr experience within service or customer order management role able to demonstrate good stakeholder management and alignment to external customer needs and expectations.
• Excellent analytical skills and numerical abilities;
• Great communication and interpersonal skills;
• Strong Excel & Office package knowledge mandatory;
• Results oriented;
• Able to handle multiple projects within tight deadlines;

Overview:

This role is responsible for supporting 3PM and warehouse performance monitoring and governance, working in partnership with the 3PM manager and warehouse teams. The role will interact with local site teams to deliver on the day to day needs of the business whilst also supporting longer term initiatives where required. Experience of logistics operation and terminology will be important to success in this role.

Responsibilities:

3rd Party Ops

• Analyze contractual performance to provide input for contract renewal
• Review and assess available capacity in warehouse, make recommendations / action as required
• Support review / provide insight of technical constraints for pallet management
• Track 3rd party/contractor performance through KPI reports against service levels, Establish improvement actions based on tracked performance against service levels where necessary

Warehouse Ops

• Review and assess available capacity in warehouse, make recommendations / action as required
• Monitor KPIs against targets and budgets, Establish improvement actions based on tracked performance against service levels where necessary

Reverse Logistics

• PoC: Receive information about refusal order from customer service (order refused after reaching customer premise) (both 3PL and Company Owned)
• Align on issue resolution with customer service
• Monitoring the process of short shelf life stocks clearing (monthly process) to reduce destructions.

Systems

• Support new WMS procedures, configurations, system updates and malfunctions with escalation as required
• Support and Manage user access, authorizations and backups in WMS

Qualifications:

• Proficiency in English (spoken and written)
• Demonstrated stakeholder management experience with both internal and external customers working within logistics operational environment (usually min 1 yrs experience – suitable internships accepted)
• Demonstrated Working knowledge of Warehouse management systems required including stock planning and inventory management (usually min 1 yrs experience – suitable internships accepted)
• As part of previous experience, a working Knowledge of MRP required (pref. SAP)
• Strong Excel & Office package knowledge mandatory
• Demonstrated coordination of disparate groups to drive problem resolution
• Good communication and interpersonal skills – given need to interface daily with executional teams;
• Action-orientated, demonstrating a drive for results and a passion for Live issue resolution. Able to work in a pressurised and changing work environment;
• Collaboratively and proactively works with multi-functional teams
• Flexible, organized and able to handle competing priorities

Company Description

P-Vita crafts natural and affordable raw materials for the food, beauty, and pharmaceutical industries by transforming plant-based resources and upcycled waste through cutting-edge biotechnology. We champion a circular bio-economy, minimizing environmental impact while creating innovative solutions. P-Vita not only manufactures sustainable ingredients but also licenses our processes and technologies to empower others. Join us in harnessing the power of nature for a healthier and more sustainable future

Role Description

This is a full-time, hybrid role for an Operations & Supply Chain Associate. The role is located in Giza with some work-from-home flexibility. The Operations & Supply Chain Associate will manage inventory, oversee supply chain operations, handle procurement, and ensure effective communication with customers. Daily tasks include coordinating with suppliers, monitoring stock levels, ensuring timely deliveries, and addressing customer service inquiries.

Qualifications

• Skills in Inventory Management and Supply Chain Management
• Experience in Procurement
• Strong Communication and Customer Service skills
• Excellent organizational and multitasking abilities
• Proficiency in using supply chain management software/tools
• Bachelor's degree in Business, Supply Chain Management, or related field

 We're Hiring – Operations & Supply Chain Associate 

P-Vita is a green-tech startup developing sustainable plant-based raw materials and fertilizers to transform food, agriculture, and pharmaceutical industries.

We are urgently looking for a hands-on Operations & Supply Chain Associate who can wear multiple hats and support us in:

Support in operations for our factory in Fayoum

Supporting office operations in 
Dokki

Handling logistics, supply chain, and on-ground problem solving

Requirements: Minimum 
1 year of experience in operations, supply chain, or industrial management.

Benefits: Work directly with a fast-growing deep-tech startup, be part of a dynamic team, and contribute to building one of Egypt's most promising green-tech factories.

If you are motivated, adaptable, and ready to make an impact, please send your CV + short note on why you're a good fit with the subject line 
"Operations & Supply Chain Associate"
 to: -

Our client is an innovative supply chain consulting agency in the consumer packaged goods (CPG) space, specializing in high-quality products tailored to their niche market. With a strong focus on operational excellence and client satisfaction, they partner with leading brands to streamline processes and deliver outstanding results.

Location
Fully Remote | 8 AM – 4 PM EST

Role Overview
The Operations & Supply Chain Manager will oversee supply chain operations, project timelines, and deliverables while ensuring seamless client communication. This client-facing role requires exceptional organization, professionalism, and strong communication skills to manage expectations and maintain alignment across internal and external teams. The ideal candidate has experience within the CPG space, contract manufacturing, and 3PL environments.

Key Responsibilities
Project Tracking & Operations

• Monitor supply chain operations and project deliverables.
• Track due dates, progress, and ensure alignment with client goals.
• Maintain smooth execution across all active projects.

Client Communication & Follow-ups

• Manage client email communications and follow up on outstanding items.
• Keep clients informed about project updates and next steps.

Stakeholder Management

• Act as the liaison between internal teams and clients.
• Ensure clear expectations and seamless collaboration across stakeholders.

Objection Handling & Issue Resolution

• Handle client concerns calmly and professionally.
• Maintain positive and productive interactions at all times.

Documentation & Reporting

• Record key project details in Google Sheets and project management tools.
• Keep all stakeholders informed with up-to-date information.

Client Calls & Meetings

• Lead client-facing meetings with confidence and clarity.
• Provide project updates, address concerns, and align on next steps.

Qualifications
Experience

• 2+ years of supply chain management or operations experience, preferably within the CPG or cosmetics industry.
• Client-facing experience, with confidence leading client calls and discussions.

Skills

• Fluent in English with excellent verbal and written communication skills.
• Highly detail-oriented and exceptionally organized.
• Proficiency in Google Sheets and adaptability to other project management tools.
• Pleasant demeanor, strong objection-handling skills, and professional presence in all interactions.
• Comfortable working in the adult wellness industry (note: not all clients are in this space).

What Success Looks Like

• Seamless project execution, deliverables completed on time and on track.
• Clear and proactive communication across teams and clients.
• Strong client relationships built on trust and transparency.
• Well-organized documentation that keeps everyone aligned.
• Confident, professional client engagement in every meeting.

Opportunity
This is an exciting opportunity for a proactive, personable Operations & Supply Chain Manager to take ownership of client relationships and project execution in a dynamic, fast-paced industry. If you thrive in client-facing roles, love organizing complex projects, and excel at communication, this role is built for you. Apply now

Application Process
To be considered for this role these steps need to be followed:

• Fill in the application form
• Record a video showcasing your skill sets

As a Supply Chain & Order Management Coordinator, you will be part of the Customer Service and Design team, working closely with Service Account Managers and Key Account Managers. This role offers the opportunity to manage a wide range of products and ensure service excellence across Egypt, Libya, and Sudan. You will play a central role in order processing, logistics coordination, and stock management, ensuring seamless alignment between distribution centers, warehouses, customs, and service operations.

Key Responsibilities

• Manage end-to-end order processes, including entry, coordination, and delivery of parts, tools, services, and materials.
• Execute purchasing and invoicing activities, ensuring accuracy and compliance with standards.
• Collaborate with service administration teams to deliver effective support and backup solutions.
• Apply global standards, processes, and local/legal requirements consistently in order management and service administration.
• Support sales teams and customers by planning and coordinating service events.
• Monitor and manage stock levels across warehouses, conducting audits and ensuring efficient flow of materials.
• Review contracts and conditions to ensure compliance with pipeline sales, margins, costs, and performance targets.
• Enhance customer service and build strong client relationships while supporting continuous improvement initiatives.

Requirements

Education & Certifications

• Bachelor's degree in Business, Supply Chain, Logistics, or a related field (preferred).

Experience

• 1- 5 years of experience in customer service, order management, or supply chain roles (preferably within manufacturing or technical industries).

Skills

• Language:
   Excellent command of English.
• Computer:
   Proficiency in Microsoft Excel (Very Good to Excellent), Power BI, ERP systems (preferably SAP), and ability to learn new tools quickly.
• Interpersonal:
   Attention to detail, strong organizational skills, analytical thinking, numerical ability, problem-solving, negotiation, flexibility, multitasking, self-motivation, ownership, accountability, and technology proficiency.

Other Requirements

• Industry preference: Supply chain or manufacturing background.
• Travel: Yes
• Car: Required.

Job Overview

The Purchasing and Logistics Officer is responsible for overseeing the procurement of goods and services, coordinating logistics, and ensuring the timely and cost-effective delivery of materials and products. This role involves negotiating with suppliers and optimizing logistics processes to achieve the company's operational goals.

Key Responsibilities:

1. Procurement and Purchasing:

2. Identify and evaluate suppliers, negotiate contracts, and establish long-term relationships with vendors.

3. Source and purchase materials, equipment, and services according to the company's requirements.
4. Prepare and process purchase orders, requisitions, and other procurement documents.
5. Manage items list and price lists

6. Evaluate supplier performance and ensure compliance with quality standards.

7. Logistics and Supply Chain Coordination:

8. Plan and manage logistics operations, including inbound and outbound transportation, warehousing, and distribution.

9. Ensure timely delivery of materials to production or distribution facilities to meet production schedules and customer demand.
10. Coordinate with logistics service providers, freight forwarders, and transport companies.
11. Resolve issues related to delays, damage, or discrepancies in shipment.

12. Optimize transportation routes and methods to reduce costs and improve efficiency.

13. Communication and Coordination:

14. Collaborate with other departments, such as sales, and finance,to align purchasing and logistics activities with business needs.

15. Communicate with suppliers and logistics partners to resolve any issues and ensure smooth operations.

Qualifications and Skills:

• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.

• 3-5 years of experience in procurement, logistics, or supply chain management.

• Strong negotiation skills and ability to build relationships with suppliers.

• Familiarity with import/export regulations and customs procedures (if applicable).

• Excellent organizational and time-management skills.

• Ability to work under pressure and solve problems effectively.

• Attention to detail and high level of accuracy.

• Microsoft office Skills

Mandatory Qualifications:

•Microsoft office Skills

• Working Conditions:

• Primarily office-based