97 Store Support jobs in Egypt

What if.What if you could build a career at a company that has locations all over the world. yet is recognized for its deep commitment to each of the communities in which it is located? What if you could help customers all over the world experience new and remarkable scents and tastes? What if you could be part of a company that has been around for more than a century, but has never stopped transforming the everyday?

Now you can.

**About You**:
As a Sales Service Representative, you will demonstrate excellent interpersonal skills by building customer relationships at relevant levels and providing customer support for issues with maximum efficiency and accuracy. To be successful in this position, you will have 7+ years' expeience in sales service and/or supply chain customer service and a 4-year Bachelor's Degree. You will also have excellent organizational and project coordination skills along with the ability to prioritize tasks effectively and manage pressure to meet deadlines.

**Job Requirements**:
**Required Skills**:

- STRATEGIC SKILLS

Decision Quality- Make good decisions based upon a mixture of data, analysis, experiences & people's opinion.

Problem Solving- Solve situations with minimum noise and without damaging relationship; diplomatic.
- ORGANIZATIONAL POSITION SKILLS

Career Ambition- Ability to react well when exposure to new tasks that build new skills.
- OPERATING SKILLS

Informing- Provide assertive information, briefly.

Time Management- Use time effectively and efficiently. Concentrates efforts on the more important priorities
- ORGANIZATIONAL POSITIONING SKILLS

Organizational Agility- Knows about how organization works (who to go to within)
- PERSONAL AND INTERPERSONAL SKILLS

Customer Focus- Acts with customers in mind, be customer-oriented and responsive.

Interpersonal Savvy- Relates well to all kinds of people. Interact positively and work effectively with others through good verbal and non-verbal communication, listening and assertiveness.

Negotiating- Ability to negotiate in tough situations, with Both internal and external groups.

**Required Experience**:

- Background/Academic Qualification: University degree
- 7+ years Experience: Previous Sales Service and/or Supply Chain Customer Service Experience
- Foreign Languages: English and any local language relevant for role
- Computing skills (Word, Excel, Powerpoint); SAP
- Financial Skills (quotes/ pricing/ budgeting & forecasting processes)
- Personal and Interpersonal skills:

- Team spirit
- Empowerment
- Ability to work under pressure
- Integrity
- General knowledge
- Kindness and empathy- Required languages:
Arabic, English. French is a plus”.- Computer : knowledge of SAP or Sales Force is a plus.

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
The **Manager Sales Support** is a critical operational leader responsible for driving the efficiency and scalability of key functions within the Deal Operations Center (DOC). This role oversees multiple support workstreams, ensuring seamless execution of deal lifecycle processes while serving as a trusted partner to Sales leadership. The ideal candidate brings strong people leadership, operational expertise, and the ability to manage complex processes and stakeholder relationships-all with the goal of accelerating deal velocity and supporting revenue growth.
**Your role in our mission**
+ Oversee daily operations of multiple DOC Support teams or workstreams, ensuring consistent achievement of KPIs and SLAs.
+ Lead, coach, and develop supervisors and senior individual contributors, building a culture of accountability and continuous improvement.
+ Manage team capacity, resource allocation, and performance metrics to optimize operational health.
+ Serve as the primary escalation point for complex deal-related issues, providing solutions to prevent disruptions to sales velocity.
+ Design and implement cross-functional programs to improve efficiency, scalability, and quality in deal lifecycle management.
+ Act as a trusted partner to Sales leadership and collaborate closely with Finance, Legal, and Operations to streamline end-to-end processes.
**Valued skills and experience**
+ Bachelor's degree in Business, Finance, or related field preferred.
+ Numerous years of progressive experience in Deal Desk, Sales Operations, or related fields within technology/SaaS.
+ Several years of direct people management experience, ideally leading team leads or supervisors.
+ Strong analytical skills with proven ability to leverage data for operational decisions and performance management.
+ High proficiency with Salesforce CRM and advanced Excel/G-Suite or Microsoft Office skills.
+ Excellent communication and stakeholder management skills, with the ability to influence across functions and levels.
**Discover what we offer**
+ Discover Limitless Possibilities: Embark on an exciting journey with Iron Mountain, a global organization that embraces transformation and innovation.
+ Empowering Inclusion: Join a supportive environment where everyone's voice is heard, opinions are valued, and feedback is encouraged, fostering an atmosphere of inclusion and belonging
+ Global Connectivity: Connect with 26,000+ talented individuals from 59 countries, opening doors to diverse cultures and fostering global learning opportunities
+ Championing Individuality: Be part of a winning team that celebrates diversity and encourages individual differences to drive greatness.
+ Competitive Total Rewards: supporting your career at Iron Mountain, family, personal wellness, and wellbeing. (Local benefits may vary based on country-specific policies.)
+ Embrace Flexibility: Experience the freedom of remote/hybrid work, enabling a harmonious work-life balance (dependent on role).
+ Unleash Your Potential: Access abundant opportunities for personal and professional growth, preparing you for a digitalized future.
+ Valuing Every Contribution: Join a workplace that actively encourages and supports all talents, recognizing the unique impact of each individual.
+ Pioneering Sustainability: Contribute to our vision of fostering a sustainable and thriving workforce, leaving an enduring legacy for generations to come
#LI-Remote
Category: Sales Operations Group
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J0091582

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Iron Mountain **French speaking Sales Support Specialists** to support our commercial teams across various stages of the opportunity life cycle. This role is critical in enabling revenue generation by providing high-quality support on non-sales activities, ensuring deal accuracy, and transforming complex data into actionable insights. The ideal candidate will be detail-oriented, analytical, and highly collaborative-helping streamline processes, improve efficiency, and act as a trusted partner to internal stakeholders worldwide.
**Your role in our mission**
+ Create, review, and manage complex **pricing models, quotes, and contract documentation** , ensuring accuracy and completeness.
+ Support **deal desk operations** , enabling smooth progression of opportunities through governance workflows and approval stages.
+ Coordinate contract execution through e-signature platforms and oversee progression of complex opportunities.
+ Consolidate, analyze, and interpret **sales, pricing, and customer data** across multiple platforms to produce actionable insights and recommendations.
+ Develop and deliver reports, presentations, and metrics dashboards to track SLAs, deal progress, and pricing performance.
+ Provide support for compliance-related activities, including due diligence, security questionnaires, and quality assurance documentation.
+ Collaborate with sales, account management, and country teams to **improve processes, resolve bottlenecks, and support training initiatives** .
**Valued skills and experience**
+ Bachelor's degree in Business, Economics, Finance, or a related field is preferred.
+ Several years' experience in **sales support, commercial operations, deal desk, or global bid management** , ideally within a multinational or matrixed organization.
+ **Hands-on pricing experience** or strong commercial acumen; equally valuable are candidates with deep **process, governance, or workflow experience** who can drive operational excellence.
+ **Excel / Google Sheets expertise is mandatory** (advanced formulas, pivot tables, modeling, and data analysis). Ability to quickly learn and master new tools and systems is required.
+ Experience with **CRM systems such as Salesforce** ; ability to manage pipeline stages, workflows, and governance processes effectively.
+ Strong data interpretation skills: able to consolidate large data sets, extract trends, and provide actionable insights that drive pricing and sales performance.
+ Proven ability to produce highly accurate and complete documentation, including pricing models, contracts, and compliance questionnaires, under tight deadlines and multiple concurrent SLAs.
+ **Fluency in English is essential**
+ Excellent communication skills, with the ability to engage and influence stakeholders across sales, finance, and commercial operations.
+ Strong time management, prioritization, and multitasking abilities; must be comfortable balancing shifting priorities and managing multiple complex projects simultaneously in a fast-paced environment.
**Discover what we offer**
+ Discover Limitless Possibilities: Embark on an exciting journey with Iron Mountain, a global organization that embraces transformation and innovation.
+ Empowering Inclusion: Join a supportive environment where everyone's voice is heard, opinions are valued, and feedback is encouraged, fostering an atmosphere of inclusion and belonging
+ Global Connectivity: Connect with 26,000+ talented individuals from 59 countries, opening doors to diverse cultures and fostering global learning opportunities
+ Championing Individuality: Be part of a winning team that celebrates diversity and encourages individual differences to drive greatness.
+ Competitive Total Rewards: supporting your career at Iron Mountain, family, personal wellness, and wellbeing. (Local benefits may vary based on country-specific policies.)
+ Embrace Flexibility: Experience the freedom of remote/hybrid work, enabling a harmonious work-life balance (dependent on role).
+ Unleash Your Potential: Access abundant opportunities for personal and professional growth, preparing you for a digitalized future.
+ Valuing Every Contribution: Join a workplace that actively encourages and supports all talents, recognizing the unique impact of each individual.
+ Pioneering Sustainability: Contribute to our vision of fostering a sustainable and thriving workforce, leaving an enduring legacy for generations to come
#LI-Remote
Category: Sales Operations Group
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J0091584

Job Title:
B2B German - Sales Support Specialist
Job Description
The Sales Support Specialist provides support to the internal and external sales team by relieving them of administrative or related work. Uses intermediate to advanced level of knowledge of product and service offerings to support customers and sales teams.
+ Prepare quotes, contracts, and RFP/RFI responses
+ Maintain quote documentation with accurate pricing and configurations
+ Maintain sales demonstration tools and applications in support of sales teams
+ Work within a few sources of data/systems to produce an outcome with some variability
+ Practice a moderate level of independent judgement to make decisions
+ Develop and deliver sales presentations and/or trainings in a professional and effective manner
+ Maintain up-to-date awareness of company activities and industry trends
+ Provide consistent follow up on opportunities or inquiries
+ Assist customers in person, by phone, email, or live chat to help diagnose and research information regarding the use of a product or service
+ Troubleshoot problems and assist customers to understand why a product is notworking properly or service is not meeting expectations
+ Identify and summarize moderately complex issues for management review
+ Work with teams and report directly to Support Manager
Location:
EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber
Language Requirements:
English, German (Required)
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (

Role purpose:
Understand the OpCo processes that are required to contract, deliver and support the VGE Italy portfolio of products and services that we sell and support into the VGE Italy Base of accounts.
Support the sales of these UC & C&SA product sets through either the Sales specialists or the core accounts teams (NAM’s, RAM’s or GAM’s).
Produce quotations & P&L’s that comply with either VGE or the OpCo governance process where required for the renewal and run rate business that flows from the account base and achieve the corresponding sales targets for each of the core product portfolios of UC and C&SA held within the IT-OpCo.
Where the quotations are part of a larger more complex implementation/Solution this role should support the Sales Specialist in return for a standard % contribution towards their target for the support provided. This may include running analysis on call traffic and spend, building proposals / quotes, data input into P&L’s or working with CSSO to ensure correct shaping of solutions to work alongside other components of the clients existing platform or Managed service infrastructure.

Key accountabilities and decision ownership
- Support in growing FIXED revenues for existing and new VGE customers in Southern Europe through enabling field sales to spend more time with their customers by taking off administration elements of quotation and governance burden from their shoulders.
- Work with relevant field sales team across the customers’ geographical footprint as required ensuring requests are fulfilled on time and in appropriate quality. To proactively maintain contact with all IT Sales Accounts Managers on a regular basis.
- Invite and follow up on VGE customers for events driving sales of C&SA & UC portfolios.
- Produce FIXED/MOBILE analysis and proposals in line with commercial best practice.
- Responsible for generating customer-facing reporting and analytics on usage & spend for VGE FIXED/MOBILE business
- Create and consolidate Finance templates, create competitive analysis profiles, customer pricing templates

Core competencies, knowledge and experience
- Knowledge of VGE-IT CRM systems
- Good data analysis skills, with a minimum of 1 years’ experience in data analysis role; able to understand the meaning of complex data and identify data issues and able to recommend and communicate remedial actions
- Knowledge and high dominance of diverse VF IT tools and systems
- Excellent written and verbal communication & relationship building skills
- Experience of customer management and presenting to customers
- Experience in different departments in VF Italy is a Plus.
- Proper phone etiquette;
- Ability to speak and write clearly and accurately;
- Knowledge of customer service principles and practices;
- Active listening skills;
- Multi-tasking capabilities

Must have technical / professional qualifications:

- Fluent in Italian/ English
- Minimum of 2 years’ experience of MS EXCEL to develop, utilize and maintain customer models
- Experience with Access
- #_VOIS

**Introduction**
At IBM, we take pride in our diverse and inclusive culture. Inclusivity is part of our DNA. In 1914, we hired our first disabled employee, and in 1942, a blind psychologist to develop a program for hiring and training employees with disabilities. If you want to be part of this legacy, join our Talent Network, and apply for our current open jobs. Diversity is not just a strategic priority, it is part of our set of values. We believe that valuing diversity allows us to see differences as opportunities rather than barriers, ensuring conditions for the full development of our professionals and also for society.
**Your role and responsibilities**
The IBM Internship Program aims to stimulate the professional development of students through practical experiences in the business areas, so that they acquire new knowledge and become qualified and differentiated professionals.
* Supporting the process of the contractors social insurance.
* Operations activities. Letters preparation. Maintaining excel tracking files.
* Maintaining record retention/ archiving.
* Creating simple reports.
**Required technical and professional expertise**
* Basic English
* Computer Microsoft knowledge
* Arabic and English writing
* Organization skills
* All of our vacancies are eligible for people with disabilities or rehabilitated.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Come create the technology that helps the world act together**

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

**The team you’ll be part of**

Are you passionate about solving problems?

As part of our team, you will:

- Interprets data through observation investigations, reports others in order to address needs.
- Work on different automation projects; including development projects
- To Create automated test scripts
- Develop & maintain Projects
- Problem troubleshooting & defect management
- Maintain test documentation

Development projects:

- Understand the requirements for the given task
- Verification
- Documentation creation
- Data base Management Automation and Presentations

Team you will be part is Central Pre-Sales comprises the provision of pre-sales support / expertise to sales team in their sales efforts. Covers a specialized knowledge of technical products, services, or Solutions in a single or suite of offerings.

You will be responsible for automating database and create reports on Power BI, creating tools using Power apps, building automated input data requirements and user interfaces.

Our Business Group is a leader in wireless mobility networks and associated services. With more than 3.500 patent families essential for 5G we have a strong 5G portfolio and are a front runner in open and virtualized radio access networks (O-RAN and vRAN).

**What you will learn and contribute to**

**Your skills and experience**

You have:

- Advance Excel, macro skills
- Powe BI reports creation
- Power apps
- Programming skills (Python, Java, )
- Studies of program specializing in IT
- Good analytical skills
- Good teamwork and communication skills
- Ability to understand and work with English documentation
- Willingness to expand knowledge

**What we offer**

Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

**international teams with balanced**

**composition, getting to work with colleagues from**

**Nokia is committed to inclusion and is an equal opportunity employer**

Nokia has received the following recognitions for its commitment to inclusion & equality:

- One of the World’s Most Ethical Companies by Ethisphere
- Gender-Equality Index by Bloomberg
- Workplace Pride Global Benchmark
- LGBT+ equality & best place to work by HRC Foundation

At Nokia, we act inclusively and respect the uniqueness of people.

Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.

**Come create the technology that helps the world act together**

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

**The team you’ll be part of**

Are you passionate about solving problems?

As part of our team, you will:

- Interprets data through observation investigations, reports others in order to address needs.
- Work on different automation projects; including development projects
- To Create automated test scripts
- Develop & maintain Projects
- Problem troubleshooting & defect management
- Maintain test documentation

Development projects:

- Understand the requirements for the given task
- Verification
- Documentation creation
- Data base Management Automation and Presentations

Team you will be part is Central Pre-Sales comprises the provision of pre-sales support / expertise to sales team in their sales efforts. Covers a specialized knowledge of technical products, services, or Solutions in a single or suite of offerings.

You will be responsible for automating database and create reports on Power BI, creating tools using Power apps, building automated input data requirements and user interfaces.

Our Business Group is a leader in wireless mobility networks and associated services. With more than 3.500 patent families essential for 5G we have a strong 5G portfolio and are a front runner in open and virtualized radio access networks (O-RAN and vRAN).

**What you will learn and contribute to**

**Your skills and experience**

You have:

- Advance Excel, macro skills
- Powe BI reports creation
- Power apps
- Programming skills (Python, Java, )
- Studies of program specializing in IT
- Good analytical skills
- Good teamwork and communication skills
- Ability to understand and work with English documentation
- Willingness to expand knowledge

**What we offer**

Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

**international teams with balanced**

**composition, getting to work with colleagues from**

**Nokia is committed to inclusion and is an equal opportunity employer**

Nokia has received the following recognitions for its commitment to inclusion & equality:

- One of the World’s Most Ethical Companies by Ethisphere
- Gender-Equality Index by Bloomberg
- Workplace Pride Global Benchmark
- LGBT+ equality & best place to work by HRC Foundation

At Nokia, we act inclusively and respect the uniqueness of people.

Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.

Company Description

Robert Bosch Egypt is a growing company of the Bosch Group located in Cairo, Egypt. We operate in the business divisions Automotive Aftermarket, Power Tools and Security Systems.

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other.

Join in and feel the difference

**Job Description**:
We are seeking to hire a dedicated, organized, and efficient **Sales Logistics Customer support **to join our team in this role, you will work closely to coordinate and complete position tasks as follow:

- Handling customer inquiries (logistics, price claims.)
- Submitting offers to customers and follow-up
- Handling and following-up on customer orders
- Handling customer claims, quantities.
- Cooperating with Customer Supply chain team Africa and sales team.
- Coordinate clearing and subsequent delivery of incoming goods.
- Full support and assistance to all Bosch customers.
- Handling Data management (including electronic orders)
- Accurate documentation raised for the various processes
- Continuous attention to allocated customers' back-orders and credit limits
- Facilitating financial processes e.g. goods returns, and customer credits
- Set up and produce reports pertaining to the Sales Logistics Customer** **functions as required
- Ensure that generally accepted customer service principles are followed

**Qualifications**:
**EDUCATION**
University degree in business administration, logistic or equivalent,

**EXPERIENCE**
- Fresh graduate
- 0-1 years of experience Minimum within logistics / Sales or a relevant field

**SKILLS**
- Excellent working knowledge of MS office (word, excel, PowerPoint),
- Good coordination skills & target orientation.
- Good communication skills.
- interpersonal and communication skills, ability to interact and engage with different Customers.
- Teamplayer

**Language Skills**:

- Excellent Command of the English Language for both spoken and written.