74 Service Technician jobs in Egypt

**About NCR Atleos**
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
**About NCR Atleos**
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency, and maximize self-service availability for financial institutions and retailers across the globe.
**Title: Depot Repair Technician**
**Position Summary**
As a Depot Repair Technician, you will work in a factory environment with other technicians to enable high-quality, cost efficient repair and refurbishment of depot serviced point of sale equipment, PCs and peripheral devices. The desired candidate will be primarily responsible for ensuring their team produces a high quality output while meeting production demand each day. They will act as the primary point of contact for all repair technician escalations and work to remove roadblocks during the repair process. They will foster a team first environment and help champion employee growth and development. They will seek out and execute continuous improvement related activities.
**Key Areas of Responsibility:**
Follow standard work instructions and standard operating procedures accurately
Inspect your work to ensure the highest level of workmanship quality
Ability to work independently and as part of a team with minimal supervision
Replacing defective computer components and testing equipment
Other job related duties as assigned.
**Basic Qualifications:**
Ability to operate tools like a screwdriver
Able to work standing or walking for 8-10 hour shift (breaks every 2-4 hours).
**Preferred Qualifications:**
Experience working in a manufacturing environment
Experience working on computers and electronic assemblies
**Why join NCR Atleos:**
+ NCR Atleos is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.
+ **EEO Statement** NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
**Statement to Third Party Agencies**
+ To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
#LI-RM1
#Li-Hybrid
Offers of employment are conditional upon passage of screening criteria applicable to the job.
**EEO Statement**
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
**Statement to Third Party Agencies**
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

**About NCR Atleos**
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
**About NCR Atleos**
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency, and maximize self-service availability for financial institutions and retailers across the globe.
**Title: Depot Repair Technician**
**Position Summary**
As a Depot Repair Technician, you will work in a factory environment with other technicians to enable high-quality, cost efficient repair and refurbishment of depot serviced point of sale equipment, PCs and peripheral devices. The desired candidate will be primarily responsible for ensuring their team produces a high quality output while meeting production demand each day. They will act as the primary point of contact for all repair technician escalations and work to remove roadblocks during the repair process. They will foster a team first environment and help champion employee growth and development. They will seek out and execute continuous improvement related activities.
**Key Areas of Responsibility:**
Follow standard work instructions and standard operating procedures accurately
Inspect your work to ensure the highest level of workmanship quality
Ability to work independently and as part of a team with minimal supervision
Replacing defective computer components and testing equipment
Other job related duties as assigned.
**Basic Qualifications:**
Ability to operate tools like a screwdriver
Able to work standing or walking for 8-10 hour shift (breaks every 2-4 hours).
**Preferred Qualifications:**
Experience working in a manufacturing environment
Experience working on computers and electronic assemblies
**Why join NCR Atleos:**
+ NCR Atleos is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.
+ **EEO Statement** NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
**Statement to Third Party Agencies**
+ To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
#LI-RM1
#Li-Hybrid
Offers of employment are conditional upon passage of screening criteria applicable to the job.
**EEO Statement**
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
**Statement to Third Party Agencies**
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

**About NCR Atleos**
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
**About NCR Atleos**
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency, and maximize self-service availability for financial institutions and retailers across the globe.
**Title: Depot Repair Technician**
**Position Summary**
As a Depot Repair Technician, you will work in a factory environment with other technicians to enable high-quality, cost efficient repair and refurbishment of depot serviced point of sale equipment, PCs and peripheral devices. The desired candidate will be primarily responsible for ensuring their team produces a high quality output while meeting production demand each day. They will act as the primary point of contact for all repair technician escalations and work to remove roadblocks during the repair process. They will foster a team first environment and help champion employee growth and development. They will seek out and execute continuous improvement related activities.
**Key Areas of Responsibility:**
Follow standard work instructions and standard operating procedures accurately
Inspect your work to ensure the highest level of workmanship quality
Ability to work independently and as part of a team with minimal supervision
Replacing defective computer components and testing equipment
Other job related duties as assigned.
**Basic Qualifications:**
Ability to operate tools like a screwdriver
Able to work standing or walking for 8-10 hour shift (breaks every 2-4 hours).
**Preferred Qualifications:**
Experience working in a manufacturing environment
Experience working on computers and electronic assemblies
**Why join NCR Atleos:**
+ NCR Atleos is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.
+ **EEO Statement** NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
**Statement to Third Party Agencies**
+ To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
#LI-RM1
#Li-Hybrid
Offers of employment are conditional upon passage of screening criteria applicable to the job.
**EEO Statement**
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
**Statement to Third Party Agencies**
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

Service Engineer
Job Description
**What is the job about?**
Part of the service team for workshop and field service, the Service engineer performs hands-on maintenance, troubleshooting / assessment, repair and start-ups on pumps and controls at customer sites & workshops.
**Your main responsibilities:**
+ Executing service calls as instructed by the Service Manager.
+ Interact with customers & perform workshop and field service including trouble-shooting / assessment, inspection, reporting, cleaning, reassembly and testing of pumps and controls
+ Commissioning of new pumps and pump sets / controls and operator training.
+ Prepare commissioning and service reports.
+ Report on installations & site conditions that impact the operation or lifetime of the products and scope for new service business.
+ Assist during service training for customers.
+ Responsible for his/her personal commitment to Health, Safety and Environment and of others who may be affected by his/her actions at work.
+ Understand and follow the company HSE policy and ensure that he or she are equipped and trained to play his/her part.
+ Immediately bring to the Management's attention any specific queries or concerns relating to the workplace's health, safety and environment
**Your Background**
+ Bachelor's degree in mechanical or electrical engineering .
+ 1 to 3 year work experience in a similar position.
**Do you want to learn more?**
This position is based inEgypt-Cairo. If this sounds appealing to you, please upload your CV/resume and cover letter today via our Careers portal.
If you want to dig deeper into the Grundfos universe, please visit us on LinkedIn or Youtube and to get to know some of your future colleagues and why they appreciate working at Grundfos, check out Meet our people
We look forward to hearing from you.
Information at a Glance
**Job details**
Workplace: Onsite Position
Job Location: Cairo, Al Qāhirah, Egypt
Contract Type: Full-Time
Employment Type: Regular

**Date Posted:**
2025-06-02
**Country:**
Egypt
**Location:**
215 One Kattameya,Cairo
Job Title
Senior Service Supervisor, Field Service
Role Overview
Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?
Otis is growing and we are recruiting a Service Supervisor for our Field Service team. The main goal of the role is to provide day-to-day management and training of field staff, including employee selection, field training and safety. This individual will also lead operational efforts and ensure superior customer satisfaction. The role will be based in XYZ territory, reporting to the XYZ manager.
On a typical day you will:
Ensure all aspects of field safety
Meet with customers to ensure obligations and expectations are achieved
Direct the performance of field maintenance and contractual service operations
Conduct field education training with field workforce
Maintain customer quality assurance, managing the expenditure of labor and materials
Improve efficiencies, managing route schedules and callback rates
Provide technical support, participating in sales estimation / proposals as required
Authorize repair orders and tracking completion
Lead change to better efficiency and communication
What you will need to be successful (adjust for local regulations)
High school education required; BA/BS degree preferred or equivalent relevant work experience (at least 5 years)
Experience with leading a team of technicians is preferred
Elevator industry experience is desired, but not required
Excellent communication skills and leadership skills, and the ability to work in a highly team-oriented and dynamic environment
Strong computer and technology skills, business acumen and a passion for customer service.
What's In it For Me / Benefits (adjust for local regulations)
You will receive a long-term employment contract with the world market leader in a crisis-proof industry.
We offer you remuneration in accordance with local standards plus:Customize for local benefits here including vacation and bonuses
We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.
Apply today to join us and build what's next.
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge. 
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here ( .
Become a part of the Otis team and help us #Buildwhatsnext!
_Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at
**Privacy Policy and Terms:**
Click on this link ( to read the Policy and Terms
We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.

**Passionate people create exceptional things**

Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more.

We´re everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our inclusive and caring environment, you get the support and inspiration you need to grow.

Here, your ideas are embraced, and you never stop learning. Interested in being part of our team?

**Join us on our journey for a better tomorrow.**
- we need you to be **motivated** to immerse yourself in the **aftermarket** world of **compressors**, interested in solutions that our services can offer in the form of e.g. **maintenance** contracts and energy optimization, and like to put your energy into an ambitious growth plan and see it come to fruition.
- you need to be qualified as **mechanical, electromechanical or mechatronic engineer with 0 - 3 years’ experience, **committed to enrich and increase your **aftermarket, compressor air and gas refrigerant** systems knowledge, and you enjoy working with **electric** and **electronic circuits.** like to empower and unleash your skills as committed, Customizable, innovative, collaborative, responsible, Communicative, effective and future oriented.

**The role of Service engineer** S/He will provide is a key to maximize customer satisfaction on our service quality and capability, by providing professional field service and consultancy while promoting service products to generate service NIS. To carry out service, repairs, maintenance and overhaul of air compressors and related industrial equipment.

**Diverse by nature and inclusive by choice**
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.

**Passionate people create exceptional things**

Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more.

We´re everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our inclusive and caring environment, you get the support and inspiration you need to grow.

Here, your ideas are embraced, and you never stop learning. Interested in being part of our team?

**Join us on our journey for a better tomorrow.**
- we need you to be **motivated** to immerse yourself in the **aftermarket** world of **compressors**, interested in solutions that our services can offer in the form of e.g. **maintenance** contracts and energy optimization, and like to put your energy into an ambitious growth plan and see it come to fruition.
- you need to be qualified as **mechanical, electromechanical or mechatronic engineer with 0 - 3 years’ experience, **committed to enrich and increase your **aftermarket, compressor air and gas refrigerant** systems knowledge, and you enjoy working with **electric** and **electronic circuits.** like to empower and unleash your skills as committed, Customizable, innovative, collaborative, responsible, Communicative, effective and future oriented.

**The role of Service engineer** S/He will provide is a key to maximize customer satisfaction on our service quality and capability, by providing professional field service and consultancy while promoting service products to generate service NIS. To carry out service, repairs, maintenance and overhaul of air compressors and related industrial equipment.

**Diverse by nature and inclusive by choice**
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.

The Role Job description

We are looking for a motivated and detail-oriented service engineer intern to join our technical team. The intern will assist in the installation, maintenance, and troubleshooting of equipment and systems, gaining hands-on experience in customer support, technical problem-solving, and fieldwork operations.

Key responsibilities

• Support the installation, testing, and commissioning of equipment at customer sites.
• Assist service engineers in conducting routine maintenance and inspections.
• Help diagnose and troubleshoot technical issues under supervision.
• Document service activities and maintain accurate reports.
• Participate in customer visits to observe and assist with field service operations.
• Coordinate with other departments to ensure timely issue resolution.
• Comply with safety standards and company protocols during all site visits.

Personal skills

Communication skills

• Able to explain technical information clearly to non-technical customers or team members.
• Good listener and able to follow instructions accurately.

Problem-solving attitude

• Approaches challenges logically and looks for practical solutions.
• Remains calm under pressure when diagnosing issues.

Attention to detail

• Careful with technical tasks and documentation.
• Ensures accuracy in troubleshooting and reporting.

Teamwork and collaboration

• Works well with engineers, technicians, and other departments.
• Open to feedback and supports team efforts.

Adaptability and flexibility

• Can handle new environments, tasks, and technologies.
• Willing to travel or work irregular hours if needed.

Technical skills

Basic electrical and mechanical knowledge

• Understanding of circuits, wiring, motors, and mechanical components.
• Ability to use basic hand tools and testing equipment.

Reading technical schematics and drawings

• Ability to interpret wiring diagrams, technical manuals, and blueprints.

Troubleshooting and diagnostics

• Familiarity with identifying and resolving hardware or system malfunctions.
• Use of multimeters, oscilloscopes, calibration tools, and service kits.
• Handling tools safely and efficiently.

Installation and configuration

• Assisting in the setup, alignment, and testing of machines or systems.
• Following checklists and guidelines for installation.

Computer skills

• Proficiency in Microsoft Office (Word, Excel, Outlook).

Education

Engineering of communications, electronics, or telecommunications.

Requirements About the company Giza Systems, a leading systems integrator in the MEA region, designs and deploys industry-specific technology solutions for asset-intensive industries such as the telecoms, utilities, oil and gas, hospitality and real estate among other market sectors. We help our clients streamline their operations and businesses through our portfolio of solutions, managed services, and consultancy practice. Our team of 1000 professionals are spread throughout the region with anchor offices in Cairo, Riyadh, Dubai, Doha, Nairobi, Dar-es-Salaam, Abuja, Kampala and New Jersey, allowing us to service an ever-increasing client base in over 40 countries.

**Role Summary**:
The service engineer’s responsibilities include providing technical support, monitoring the equipment and machinery and creating preventative maintenance strategies. They will also work to promote the sales of the company’s products and services.
**Position Location**:Cairo, Egypt
**Business Industry**: Pumps and Pump Systems
**Reporting to**: Service Manager
**Main Duties and Responsibilities**:

- Provide a high level technical and commercial support to customers, sales force, distributors, contractors, and end users to ensure proper pump selection and services.
- Handle the customer contacts related to technical problem diagnostic.
- Identify customers’ needs and engineering adaptations of products, equipment, maintenance, and services.
- Monitor and maintain the health and safety standards within the service organization and external suppliers.
- Prepare commercial and technical proposals for pump packages.
- Prepare and follow-up service quotations to secure orders.
- Support customers with their trouble shooting and warranty requirements.
- Work towards building existing and new customer network and establishing key strategic accounts in Egypt.
- Prepare and create the technical and sales offers for clients at market price level according to current service sales policy.
- Liaise with Logistics and Production teams regarding products assembly, modifications, delivery and commissioning.
- Communicate effectively with the service team and ensure the implementation of the strategic decisions with the Service Manager in the market.
- Provide reports and photos of pumps and associated equipment, with the use of a PDA and mobile phone.
- Monitor the after-sales service processes to fulfill the global Group Service Strategy.
- Promote and sell after-sales maintenance service package and spare parts effectively.

**Education and Experience**:

- Bachelor’s Degree in Electrical or Mechanical Engineering.
- 2 to 5 years of experience in a similar position.
- Experience in pumps and pump systems field.

**Required Knowledge, Skills, Abilities and Personality Attributes**:

- Technical knowledge related to the Pumping Industry
- Knowledge of software packages
- Strong Product knowledge
- Team work and leadership abilities
- Proficiency in MS Office skills
- Strong English communication skills