139 Service Specialist jobs in Egypt

Tasks

**Job Description**:
**Responsibilities**:

- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms

**Requirements**:

- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work

Teleperformance Egypt Supporting & Serving companies in different fields for more than 170 countries like US, Canada and UK.

Do you think you are a Very good, Excellent or a Fluent English speaker ?
B1 / B2/ C1

The Highest net salary in the Market.

Details:
English Level: ( B2 / B1+ Fluent English )
Location: New Cairo

**Salary**: 8500 EGP
Shifts:

- Full time ( 5 days/week & 2 days off )
- Rotational working hours and days off but max shift for girls is 2 AM for girls with Transportation on the way back home.
Graduation Status: Graduates Only or dropped out students

**Benefits**:

- Social Insurance
- Medical Insurance
- Overnight Bonuses
- Transportation 24/7
- Discounts in many shopping stores
- VPN line for minutes and internet
- Gym

**Salary**: E£4,500.00 - E£8,500.00 per month

We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the global energy industry.

We bring out the best in wells and people. Typically working alone, our Level One Service Completion Specialists oversee the installation of the most basic well completion services in a designated area. Become one, and experience the satisfaction of self achievement. This position affords the opportunity for customer consultation-relations designed to ensure satisfaction. Use your technical knowledge to solve unanticipated situations. Identify any additional contingencies that should be provided for. Recognize possible sales opportunities for additional products and services and direct them to the appropriate parties. Maintain assigned equipment and monitor compliance with safety regulations and procedures. Get out there and enjoy the great outdoors - and a world of rewards. A high school diploma or equivalent, appropriate licensing and experience as a Completions Operator Associate and Service Operator are required for this position.

**Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation**.

**Location**

Plot #30 North Kattamey, Cairo, Cairo,, Egypt

**Job Details**

**Requisition Number**: 184065
**Experience Level**:Entry-Level
**Job Family**: Operations
**Product Service Line**:Completion Tools
**Full Time / Part Time**:Full Time

**Additional Locations for this position**:
**Compensation Information**
Compensation is competitive and commensurate with experience.

**Date Posted:**
2025-02-23
**Country:**
Egypt
**Location:**
4 Saraya Gardens Smouha Alex.
Job Title
Service Sales Specialist
Role Overview
Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?
Otis is growing and we are recruiting a Service Sales Specialist.The main goal of the role is to achieve sales growth through creating and managing customer relationships through sales achievement, situational problem solving, and comprehensive account management. The role will be based in XYZ territory, reporting to the XYZ manager.
On a typical day you will:
Manage a portfolio of elevator units through maintaining good working relationships with existing customers
Serve as primary contact for timely resolution of customer needs surrounding inquiries
Develop build-on repair and modernization sales through networking, bids and tenders
Develop your own sales strategy to achieve sales targets, ensuring profitability
Use Otis' sales tools to effectively track opportunities, pipeline, and forecast sales results
Conduct sales negotiations and close deals, ensuring payment on time
Collaborate with fellow team members, including other sales representatives and field colleagues
What you will need to be successful (adjust for local regulations)
You have a business or technical degree or have completed training as a technician or technical business administrator, with a minimum of 5 years' work experience
You have some experiences in the sale of technical products requiring customer consultation
You have a strong customer and service orientation, including excellent interpersonal skills
You have strong presentation, written, and verbal communication skills to effectively develop expectations and relationships with internal and external customers
You are target focused, with the ability to work at pace in a demanding, complex, corporate organization
Add any additional local requirements here
What's In it For Me / Benefits (adjust for local regulations)
You will receive a long-term employment contract with the world market leader in a crisis-proof industry.
We offer you remuneration in accordance with local standards plus:
Customize for local benefits here including vacation and incentives, car allowance
We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.
We support work-life integration, allowing space for both work and your personal life so that you can feel fulfilled in both aspects. For this role, we offer flexible working hours with the possibility of remote work.
Apply today to join us and build what's next.
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge. 
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here ( .
Become a part of the Otis team and help us #Buildwhatsnext!
_Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at
**Privacy Policy and Terms:**
Click on this link ( to read the Policy and Terms
We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Associate Managing Consultant - Advisors & Client Services - Cybersecurity
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
The Advisors & Client Services team is looking for a Associate Managing Consultant, Cyber Security to drive our cyber security consulting services forward by consistently innovating and problem-solving. The ideal candidate is passionate about solving cyber security challenges, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset.
Roles and Responsibilities
Client Impact
-  Manage deliverable development and workstreams on projects across a range of industries and problem statements
-  Implement and deliver Mastercard's cybersecurity ecosystem products to clients and take part in developing cybersecurity reports that are customized for individual clients and regions.
-  Contribute to and/or develop strategies and programs for large, regional, and global clients by leveraging data and technology solutions to unlock client value
-  Manage working relationship with client managers, and act as trusted and reliable partner
Team Collaboration & Culture
-  Develop sound business recommendations and deliver effective client presentations
-  Plan, organize, and structure own work and that of junior project delivery consultants to identify effective analysis structures to address client problems, synthesize analyses into relevant findings, and create impactful storylines
-  Lead team and external meetings, and lead or co-lead project management
-  Contribute to the firm's intellectual capital and solution development
-  Grow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior consultants
All about you:
- Undergraduate or master's degree in technology and/or cybersecurity related fields and work experience after
completing your undergraduate degree
- Experience in a consulting organization (consultant or higher level) with team management responsibility on technology and cybersecurity implementation projects
- Knowledge of Information Security Standards and best practices such as PCI-DSS, HIPAA, ISO27001, NIST, CIS, CSA and hands-on experience in performing and managing cyber security risk & controls assessments or audits in accordance with those standards, including definition of detailed and prioritized remediation plans
- Experience in building, assessing and executing enterprise frameworks, programs and solutions that balance protection and business needs
- Demonstrated working and testing knowledge of security technologies and processes such as awareness and training, cloud security, data protection and privacy, disaster recovery, end point protection, hardening, network security and design, identity and access management, incident management, patch management, physical security, policies and procedures development, secure software development lifecycle, security testing, SIEM, third party risk management, threat and vulnerability management
- Desirable certifications: CISM, CISA, CRISC, CISSP, CCSP, ISO27001 Lead Auditor, CEH
- Experience directly managing multiple people across multiple complex projects.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Description
We are Amazon's Tech Support Executive Customer Relations group and work on behalf of Senior Leaders to resolve complex customer problems and prevent similar issues from happening again, owning Digital, Device & Alexa executive customer escalations globally.
The Senior ECR Specialist is a key point of contact for relevant business and development teams, and will support them on resolution of executive escalations they own, but require CS support.
Language skills are especially important, as this person will create succinct write-ups in a narrative style format for senior leaders. The successful candidate must also have the ability to research complex use cases that involves multiple customer contacts and determining the root cause(s) for the issue.
The core functions of the Senior ECR Specialist include:
- Resolve Customer Trust Escalations related to Amazon Brand, data regulation, or privacy concerns, driving tech investigation to identify root cause and restoring the customer's trust in devices
- Support the managers on the day to day VP Inquiries owning the investigation of an escalation from start to end, including preparing the final responses to senior leaders, following the narrative style format
- Dive deep into customer problems, building the entire history of customer contacts, to determine root cause
- Contact the customer directly to gather data for root cause analysis, troubleshooting, and close the case for the customer
- Conduct data queries and general data analytics related to escalations the team is handling
- Manage process improvement initiatives, including the scoping and implementation of projects stemming from escalations
- Effectively communicate with both internal and external customers by adjusting your communication style to your audience
- Create and document new processes to efficiently handle escalations and ensure that the D2AS Escalations Domain in KC is up to date
- Serves as a role model by displaying good judgment, a positive work ethic, strong interpersonal skills, and adherence to company policies and a commitment to excellent customer service
- Successfully completes approved special projects as assigned
Basic Qualifications
- Fluency in Arabic, English and German (spoken and written)
- Must be in good standing
- Experience with MS Office and CSC customer service tool set
- Bachelor's degree or 2 years Amazon Experience
- Experience interpreting and communicating analytics
- Experience communicating technical concepts to a non-technical audience
- Ability to quickly adapt to changing priorities and generate innovative solutions in an extremely fast-paced environment
- Illustrate communicating and/or presenting to Sr. Leaders or other stakeholders
- Demonstrates flexibility in work hours based on scheduling needs and customer demands
- A minimum of six months of experience handling customer escalated contacts such as D2AS Advanced Technician, DART (Resolution Specialist), Social Media, ECR or Search & Rescue.
Preferred Qualifications
- Experience utilizing Heartbeat and Tableau
- Proficiency in other languages
- Proficient project management skills (communication, planning, documentation) and the proven ability to identify opportunities, and drive them to completion (kaizen, six sigma, project management methods).
- Knowledge of project management tools like SIM.
- HTML skills for creation of departmental and interdepartmental documentation and communication.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

**Webhelp is hiring for a new US account ''**customer service agent''

**(THIRD WAVE**) (Fast paced promotions)
- Salary 10 K Gross Salary +1 K Overnight allowance +6 K guaranteed bonus every 6 months
- Night shifts (starting from 6 pm)
- **Telecom experience is a MUST(minimum 6 months)**
- Fluency in English is a MUST
- Transportation available to the nearest Drop off point on your way back home only
- GRADS only
- Social and Medical insurance

**Job Types**: Full-time, Permanent, Contract

Ability to commute/relocate:

- Cairo: Reliably commute or planning to relocate before starting work (required)

**Webhelp is hiring for a new US account ''**customer service agent''

**(FIRST WAVES**) (Fast paced promotions)
- Salary 11 K Gross Salary +1 K Overnight allowance +6 K guaranteed bonus every 6 months
- Night shifts (starting from 6
- Fluency in English is a MUST
- Transportation available to the nearest Drop off point on your way back home only
- Social and Medical insurance

**Job Types**: Full-time, Contract, Permanent

Ability to commute/relocate:

- Cairo: Reliably commute or planning to relocate before starting work (required)

**Webhelp is hiring for a new US account ''**customer service agent''

**(FIRST WAVES**) (Fast paced promotions)
- Salary 11 K Gross Salary +1 K Overnight allowance +6 K guaranteed bonus every 6 months
- Night shifts (starting from 6
- Fluency in English is a MUST
- Transportation available to the nearest Drop off point on your way back home only
- Social and Medical insurance

**Job Types**: Full-time, Contract, Permanent

Ability to commute/relocate:

- Cairo: Reliably commute or planning to relocate before starting work (required)