1,025 Service Specialist jobs in Egypt

please read all the details

this is a Rotational and overnight vacancy in smart village in 6th of October

transportation provided

salary 10 gross ( 8 basic / 2 KPIs)

we need you to be graduated and have your military certificate and be good at English at least b1

important note : the batch will start immediately

Hey dear candidates please read all the details carefully

this is a chat account (1st wave ) in application related to food orders and groceries

what we need from you ?

_ to be graduated and have your certificate

_ to be good at English at least b1+

_ if you're a man you need to have your military certificate

_ have experience in customer care or service field ia a plus

what we offer for you ?

_ transportation is provided

_ Rotational shifts

_ opportunities for promotions as it the 1st wave

_ salary 10k ( 8k net _ 2k KPIs )

important note : the hiring date is 10 of October

we're really interested for you to join us

we're hiring immediately for bilingual chat account

location: smart village _ giza

_ transportation provided

_ salary 10 k net

_ Rotational shifts

what we need :

_ to be graduated

_ to have your military certificate

_ to be b1+ in English

Company Description

Sutherland Global Service Limited is a consumer services company providing comprehensive solutions to clients worldwide. Headquartered in Mumbai, Maharashtra, India, Sutherland is dedicated to ensuring client satisfaction and operational excellence. With a focus on innovation and efficiency, the company supports diverse industries with tailored services.

Role Description

This is a full-time on-site role for a Billing Specialist located in Cairo, Egypt. The Billing Specialist will handle day-to-day tasks such as processing invoices, managing client billing, and ensuring accurate and timely billing operations. Responsibilities include maintaining detailed records, collaborating with the accounting team, and addressing any billing inquiries or discrepancies.

Qualifications

• Proficiency in Billing Process and Invoicing
• Experience in Client Billing and Accounting
• Strong Communication skills
• Excellent attention to detail and problem-solving abilities
• Ability to work efficiently in a team-oriented environment
• Bachelor's degree in Finance, Accounting, or related field is preferred
• Proficiency in relevant billing software and tools

Company Description

At Alorica, we create insanely great experiences for customers through various channels, including online, phone, social media, and in-person. Headquartered in Irvine, CA, we offer services in sectors such as automotive, financial services, healthcare, retail, and tech, serving many Fortune 1000 clients. With over 100,000 employees in more than 100 global locations, we provide opportunities for growth, community investment, and benefits like referral bonuses and tuition reimbursement. Join us to make a meaningful impact and explore limitless possibilities.

Role Description

This is a full-time on-site role for a Customer Service Specialist (Medical Insurance) in Wave 1, located in Qesm 1st 6 October. The Customer Service Specialist will handle daily customer support tasks, including addressing inquiries, resolving issues, and ensuring customer satisfaction. This role requires effective phone etiquette, providing exceptional customer service, and enhancing the overall customer experience.

Qualifications

• Customer Support and Customer Service skills
• Customer Satisfaction and Customer Experience skills
• Proficiency in Phone Etiquette
• Strong written and verbal communication skills
• Ability to work efficiently in a fast-paced environment
• Experience in the medical insurance industry is a plus
• High school diploma or equivalent is required

Company Description

Sutherland specializes in Artificial Intelligence, Automation, Cloud Engineering, and Advanced Analytics to drive business success for its clients. We partner with global iconic brands, providing market-leading technologies and business process excellence. With over 200 unique inventions under several patents in AI and other emerging technologies, Sutherland powers rapid innovation and scalable business transformation through a seamless "as-a-service" model. Our proven strategies and agile execution engineer digital outcomes for companies, enhancing their operations and customer experiences.

Role Description

This is a full-time on-site role for a Customer Service Specialist (English speaker) located in Cairo, Egypt. The Customer Service Specialist will be responsible for handling customer inquiries via phone, email, and chat, ensuring customer satisfaction, providing excellent phone etiquette, and resolving issues efficiently. Additional tasks include maintaining a high level of customer service, documenting interactions accurately, and collaborating with team members to enhance the customer experience.

Qualifications

• Customer Support and Customer Service skills
• Experience in ensuring Customer Satisfaction and enhancing Customer Experience
• Proficiency in Phone Etiquette
• Excellent verbal and written communication skills in English
• Ability to work on-site in Cairo, Egypt
• Problem-solving skills and a proactive attitude
• Previous experience in a customer service role is advantageous
• High school diploma or equivalent required; further education is a plus

THE HIGHEST SALARY IN THE MARKET

18500k

TELEPERFORMANCE EGYPT WITH FEW EMPTY SLOTS

call center agents for multiple US and UK accounts.

Location:

New Cairo, 5th settlement

Language:

English

Requirements:

* English Proficiency is an absolute must (B2/C1 levels)

* Graduates

* Must be flexible with rotational shifts and Overnight

Benefits:

* Competitive NET salary of 13000 UP TO 18500 EGP Net (Tax and Insurance Exempt), depending on your English level. The salary is inclusive of KPIs, which will be provided in their Euro equivalent.

* Social insurance.

* Medical insurance AXA with an annual coverage of 400,000 EGP.

* Transportation services all over Cairo and Giza and a 1000EGP Transportation Allowance

* Mobile VPN allowance.

* A referral program that rewards you with up to 3000 EGP for each friend you refer.

* Discounts available at numerous stores across Egypt.

* Gym access.

* Overnight allowance of 1000 EGP.

* Opportunities for career advancement through an internal development program.

Work Schedule:

-Rotational shifts, overnight shifts. 5 working days & two 2 days off.

Each shift lasts for 9 hours, with 1hour break.

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hashtag#Teleperformance hashtag#CareerOpportunity hashtag#JoinUs hashtag#JobOpening hashtag#CairoJobs hashtag#EgyptJobs hashtag#CareerGrowth hashtag#SalaryIncrease hashtag#EmployeeBenefits hashtag#WorkLifeBalance hashtag#TeleperformanceCareers

Unternehmensbeschreibung
Unser Ziel ist eine Solaranlage auf jedem Dach, ein Speicher in jedem Haus, und ein E-Auto in jeder Garage. Wie wir das schaffen? Enpal macht Solar endlich einfach: Wir vermieten Solaranlagen, Stromspeicher und Wallboxen zum All-inclusive-Tarif, ergänzt um einen günstigen Ökostromtarif, und intelligent vernetzt zu einer integrierten Gesamtlösung.

Auf unserem Weg zum größten Energieunternehmen Europas stehen wir gerade erst am Anfang. Deshalb sind wir auf der Suche nach Talenten, die uns auf diesem Weg begleiten, ihren Fußabdruck hinterlassen und Erfolge gemeinsam mit uns feiern. Bei uns findest Du ein dynamisches Arbeitsumfeld, genauso wie den Raum, Dich persönlich und fachlich weiterzuentwickeln und Deine Stärken wirkungsvoll einzusetzen.

Als erstes grünes Unicorn in Deutschland und wachstumsstärkstes Energieunternehmen in Europa (FT1000 Ranking 2022 von Financial Times & Statista) treiben wir unsere Mission von grüner Energie für alle weiter voran. Sei auch Du Teil dieser Erfolgsgeschichte und verändere mit uns gemeinsam die Welt

Bei Enpal revolutionieren wir nicht nur die Solarbranche – wir setzen auch neue Maßstäbe im Kundenservice. Unsere Mission ist es, grüne Energie für alle zugänglich und unkompliziert zu machen. Als Teil unseres wachsenden Customer Care Teams suchen wir motivierte
First Level Customer Support Agents
, die als erste Anlaufstelle für unsere Kunden fungieren und deren Anliegen empathisch und effizient lösen.

Der Standort der Position ist unser neues Office in Kairo – du wirst Teil des Aufbauteams sein und kannst aktiv mitgestalten, wie Prozesse und Teamkultur von Beginn an entstehen.
Stellenbeschreibung
Als
First Level Customer Support Agent
bist du die Stimme von Enpal – freundlich, hilfsbereit und lösungsorientiert. Du beantwortest Fragen, löst einfache Anliegen und begleitest unsere Kunden durch ihre Anliegen, damit sie sich stets gut betreut fühlen.

Kundensupport & Kommunikation

• Du bietest erstklassigen Support per Telefon, E-Mail oder Chat.
• Du kommunizierst direkt und positiv mit Kunden, um einfache technische oder servicebezogene Fragen zu lösen.
• Du dokumentierst Anfragen sorgfältig und sorgst für zeitnahe Rückmeldungen.

Problemlösung & Weiterleitung

• Du nutzt interne Tools zur Analyse und Fehlerbehebung.
• Du leitest komplexere Fälle an die zuständigen Teams weiter.
• Du gibst Feedback, um Prozesse und die Kundenerfahrung kontinuierlich zu verbessern.

Teamarbeit & Aufbauarbeit

• Du arbeitest eng mit Kolleg:innen und Teamleads zusammen.
• Du nimmst regelmäßig an Schulungen und Trainings teil.
• Du gestaltest aktiv die Abläufe und die Teamkultur am neuen Kairo-Standort mit.

Qualifikationen

• Du sprichst fließend Deutsch auf C2-Niveau.
• Du hast 1–3 Jahre Erfahrung im Kundenservice oder in vergleichbaren Rollen.
• Du brauchst keinen formalen Abschluss – wichtig sind deine Fähigkeiten und deine Einstellung.
• Du kommunizierst klar, hörst aktiv zu und hast ein stark ausgeprägtes kundenorientiertes Mindset.
• Du gehst sicher mit Support-Tools, Ticketsystemen und digitalen Kommunikationsmitteln um.

Zusätzliche Informationen
Warum Enpal?

• Sinnvolle Arbeit – Unterstütze die Energiewende aktiv mit
• Teamgeist – Arbeite in einem unterstützenden und inklusiven Umfeld
• Entwicklungschancen – Wachse mit uns in einem dynamischen Startup
• Early-Stage Spirit – Gestalte unser neues Büro in Kairo von Anfang an mit
• Profitiere von einer attraktiven Vergütung – wir schätzen deinen Einsatz und bieten ein überdurchschnittliches Gehalt mit Entwicklungspotenzial

Wir bei Enpal sind stolz auf die Vielfältigkeit unseres Teams. Weder bei der Einstellung noch während des Beschäftigungsverhältnisses werden Entscheidungen auf Basis von Hautfarbe, Religion oder religiösen Glaubens, ethnischer oder nationaler Herkunft, Nationalität, Geschlechteridentität, sexuelle Orientierung, Behinderung oder Alter getroffen. Enpal steht für einen sicheren Arbeitsplatz und geht gegen Diskriminierung und Belästigung jeglicher Art vor.

Company Description

Brick & Mortar Integrated Real Estate Services is a one-stop shop for real estate services specializing in Commercial Big Tickets, Rent & Property Management, and General Supplies. As EMAAR's Official Partner for Rental & Property Management in 2017 and the Exclusive Rental & Property Management Partner of Mountain View in 2019, we provide professional real estate investment advice, negotiation, and contracting expertise. Our team's expertise comes from heavy-weight multinational organizations such as EMAAR, Orascom, Mountain View, and more.

Job Description:

• Coordinate all the POs and PRs between the clients and the procurement team and make sure to send them on time.
• Ensure all POs that are delivered are communicated to the client.
• Close the cycle from receiving PRs to POs and ensuring delivery of product by GRN to the client.
• Close the cycle between finance and customer service twice per week.
• Reporting the daily sales report and issuing the monthly presentation reviews.

Job Requirements:

• Very good command of English.
• Should be a Maadi resident or nearby.