878 Service Coordinator jobs in Egypt

JOB TITLE

Customer Service Coordinator | MAF Properties | West Region

ROLE SUMMARY

The position is mainly responsible for the day-to-day smooth operations of the Customer Service Information Desk ensuring that all customer service related activities is carried out in accordance with the prescribed policies and guidelines and the services provided are of the highest level standards to ensure a pleasant customer experience.

ROLE PROFILE

• Maintain thorough knowledge of the mall layout, store locations, facilities, and promotional activities while upholding professional grooming and attire standards.
• Oversee smooth daily operations of the Information Desk, serving customers in person or by phone, and ensuring all queries and complaints are handled professionally.
• Provide clear directions, event information, and assistance with mall services (gift cards, valet, lost & found, rentals, etc.) to create a positive customer experience.
• Address customer and tenant complaints promptly, coordinating with security, maintenance, and other relevant departments.
• Manage gift card sales, maintain accurate inventory, meet annual targets, and follow strict cash handling and finance procedures.
• Facilitate marketing activities, promote mall events, and assist in smooth execution of tours, group visits, and promotions.
• Maintain accurate directories, collect tenant sales and promotions, prepare reports, and monitor factors affecting customer experience.
• Ensure the mall's cleanliness and appearance, build positive relationships with tenants, government, and community groups, and keep mall guides and online platforms updated.

REQUIREMENTS

• Minimum of a university degree or equivalent qualification.
• 2–3 years of proven experience in customer service.
• Strong interpersonal skills with a polished, customer-focused approach.
• Experience in a reputed shopping center, luxury hotel, or similar high-service environment.

WHAT WE OFFER

• At Majid Al Futtaim, we're on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We're proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us
• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.

InstaShop, headquartered in Dubai, is the leading online marketplace for supermarkets, pharmacies, pet shops & other businesses in the Middle East. With a young & motivated team & an office resembling the ones of startups in San Francisco, InstaShop is the right company for individuals passionate about adding value within a fast-growing technology company.

The holder of this job position is responsible for Quality Assurance and is an integral part of operations and top-class execution of our delivery process, which is necessary for the success & good reception of our service by the consumers of the Middle East market.

Primary Responsibilities:

• To ensure the delivery process completion within the promised time to our customers, through an extensive coordination with our partners
• Handle inbound and outbound calls with our customers to insure the highest quality assurance standards of our service are being met
• To support our partners technically when required ensuring that all our technical solution in the shops work properly (tablets, speakers)
• To provide the operations and business development teams with concise reports with regards to quality of orders highlighting areas of improvement
• To convey InstaShop processes with the partnered shops and ensure they are always updated and implementing those processes
• To keep the shops employee's schedules updated & manage InstaShop's delivery fleet
• To provide support for the team on daily subtasks & projects as to identify your next area of growth
• Office Based (Katameya)

Requirements:

• Structured thinking & organizational skills
• Be responsible & efficient
• Self-motivated with demonstrated flexibility & adaptability in intense situations
• Strong oral, written & verbal communication skills in English
• Commercial awareness
• Early graduate with a Business background
• Basic knowledge of relevant IT systems

Job Type: Full-time

Pay: E£11, E£12,300.00 per month

Application Question(s):

• Are you comfortable being office-based (Katameya)
• How many years of experience do you have in customer support or relevant field?
• Are you comfortable with rotational shifts?
• What is your salary expectation?
• Rate your English from 1 to 5

ROLE PROFILE

• Maintain a thorough knowledge of the assigned SMBU operating assets (shopping centre s) facilities, stores/locations, mall layout and any on-going / upcoming promotional activities including Information Desk / Booths opening and closing hours and procedures.
• Ensure smooth day to day operations of the Customer Service Information Desk / Booths under the direction of Supervisor / Manager Customer Service and in accordance with the established Customer Service guidelines in order to serve the customers with qual
• Display a high level of personal grooming and perform duties in official attire at the work place in accordance with the company s established grooming / professional attire standards to promote Majid Al Futtaim Properties image.
• Responsible for efficient and professional handling of all routine /minor customer complaints / enquiries (both on the phone and in person) on a daily basis. In addition, perform meet and greet duties for tour related groups, educational institutions,
• Handle all retail related complaints received from tenants and inform the relevant security, maintenance and other concerned SMBU departments immediately. Ensure that all tenant related complaints are addressed on a timely basis.
• Achieve yearly Gift Card sales target in the assigned Shopping Centre and ensure that all cash handling relating to it follow strict adherence to the SMBU Finance guidelines / procedures.
• Assist the Shopping Centre customers in performing the necessary procedures for services like car cleaning and valet services, gift wrapping, stroller rental, wheelchair loans, etc. In-addition facilitate the customers in the event of Lost and Found funct
• Ensure that the assigned Shopping Centre always looks its best in terms of cleanliness and report any problems or concerns immediately to the Supervisor / Manager Customer Service for timely resolution.

REQUIREMENTS

• Bachelor s degree of Business Administration, Public Relations, or any relevant field.
• 2 - 3 years work experience in Customer Service field in a reputed shopping Centre, luxury Hotel industry, etc.
• Very good English level.
• Excellent Communication skills
• Excellent problem solving skills

WHAT WE OFFER

• At Majid Al Futtaim, we re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us
• Work from any country in the world for 30 days a year.
• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.

REQUIREMENTS

• Bachelor s degree of Business Administration, Public Relations, or any relevant field.
• 2 - 3 years work experience in Customer Service field in a reputed shopping Centre, luxury Hotel industry, etc.
• Very good English level.
• Excellent Communication skills
• Excellent problem solving skills

BUSINESS INTRODUCTION

Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.

ROLE SUMMARY

The position is mainly responsible for the day to day smooth operations of the Customer Service Information Desk / booth ensuring that all customer service related activities is carried out in accordance with the prescribed policies and guidelines and the services provided are of the highest level standards to ensure a pleasant customer experience at Majid Al Futtaim Properties.

JOB TITLE

Customer Service Coordinator | Majid Al Futtaim Properties | Asset Management Egypt

ROLE PROFILE

• Maintain a thorough knowledge of the assigned SMBU operating assets (shopping centre's) facilities, stores/locations, mall layout and any on-going / upcoming promotional activities including Information Desk / Booths opening and closing hours and procedures.
• Ensure smooth day to day operations of the Customer Service Information Desk / Booths under the direction of Supervisor / Manager Customer Service and in accordance with the established Customer Service guidelines in order to serve the customers with qual
• Display a high level of personal grooming and perform duties in official attire at the work place in accordance with the company's established grooming / professional attire standards to promote Majid Al Futtaim Properties' image.
• Responsible for efficient and professional handling of all routine /minor customer complaints / enquiries (both on the phone and in person) on a daily basis. In addition, perform "meet and greet" duties for tour related groups, educational institutions,
• Handle all retail related complaints received from tenants and inform the relevant security, maintenance and other concerned SMBU departments immediately. Ensure that all tenant related complaints are addressed on a timely basis.
• Achieve yearly Gift Card sales target in the assigned Shopping Centre and ensure that all cash handling relating to it follow strict adherence to the SMBU Finance guidelines / procedures.
• Assist the Shopping Centre customers in performing the necessary procedures for services like car cleaning and valet services, gift wrapping, stroller rental, wheelchair loans, etc. In-addition facilitate the customers in the event of Lost and Found funct
• Ensure that the assigned Shopping Centre always "looks its best" in terms of cleanliness and report any problems or concerns immediately to the Supervisor / Manager Customer Service for timely resolution.

REQUIREMENTS

• Bachelor's degree of Business Administration, Public Relations, or any relevant field.
• 2 - 3 years work experience in Customer Service field in a reputed shopping Centre, luxury Hotel industry, etc.
• Very good English level.
• Excellent Communication skills
• Excellent problem solving skills

WHAT WE OFFER

• At Majid Al Futtaim, we're on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We're proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us
• Work from any country in the world for 30 days a year.
• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.

Do you enjoy leading a team that provides a high-quality service for our customers?
Do you love collaborating with teams to solve complex problems?
Join our Team
Baker Hughes is the first and only comprehensive provider of digital oilfield products, services and solutions. Drawing inspiration from its rich heritage as an inventor company, Baker Hughes harnesses the passion and expertise of its people to improve productivity throughout the entire oil and gas value chain.

Partner with the best

As the Service Coordinator, you will ensure flawless execution, on-time delivery and contract adherence. You will ensure that Baker Hughes maximizes its short and long term revenue and profit opportunities. You will coordinate job activities to ensure execution in line with customer expectations and contract terms and conditions.

As a Service Delivery Coordinator, you will be responsible for:

• Protecting the health and safety of our personnel and the environment.
• Conducting all activities in line with our non-negotiables, applicable processes and cultural pillars.
• Ensuring the assigned contracts/quotes are fully understood and capitalized upon, Coordinate and monitor all job activities as outlined in MTJC across organizational boundaries.
• Acting as primary contact for client for job preparation, execution and close out.
• Being responsible for scheduling and dispatching of resources in line with job requirements
• Prompting escalation of issues that can impact service delivery, Ensure invoice is in line with contract/quote, with no revenue leakage and timely collection of cash.
• Comply with Job center and S&OP Platforms

Fuel your passion
To be successful in this role you will:

• Have a Bachelor's degree in relevant discipline
• Have years of experience in production enhancement and sand control
• Demonstrate financial acumen with the ability to interpret financial data and apply insights to business decisions

Work in a way that works for you
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Office Worker

Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits

About Us:
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.

Join Us:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you Let's come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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Company Description

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Role Description

This is a full-time on-site role for a Sales Support Coordinator the Sales Support Coordinator will be responsible for providing administrative assistance, ensuring customer satisfaction, and delivering excellent customer service. Day-to-day tasks include handling communication with clients, supporting the sales team with various tasks, and performing analytics to support sales strategies.

Qualifications

• Bachelor's degree in Business Administration or a related field.
• • Excellent communication and organizational skills.
• • Proficiency in Microsoft Office Suite.
• • Strong attention to detail and ability to manage multiple tasks.
• • Team player with a customer-focused mindset.
• • 6 months - 1 year of experience

Wind Integrated Solutions, Oracle Partner
in Egypt, KSA & UAE
is looking for a "Business Support Coordinator" to be a part of their team.

Wind Integrated Solutions is Software Development Company that provides technology services, business automation, and business digitalization.

Job Requirements:

• Provide administrative support to the HR and Marketing departments.
• Assist in preparing reports, presentations, and documentation.
• Organize and maintain files, records, and correspondence.
• Coordinate meetings, appointments, and internal communication.
• Handle office supplies and general administrative tasks.
• Follow up on action items and ensure timely completion of assigned tasks.

Required Skills:

• Bachelor's degree in Business Administration or a related field.
• 0-1 years of experience in an administrative or office support role
• Fluency in English (spoken and written)
• Proficiency in Microsoft Excel and Word
• Ability to handle multiple tasks and prioritize effectively
• Strong organizational and time management skills

Company Industry
: Information Technology Services

Company website:

Location:
Maadi - Cairo

Working Hours:
9:00 AM to 5:00 PM.

Working Days:
From Sun to Thu.

Benefits:
Attractive salary - Hybrid Model - Social & Medical insurance - Friendly Environment - Learning & Development Opportunities - Other benefits

Ready to take the next step in your career? Apply now and be part of a team where your growth matters

Wind Integrated Solutions, Oracle Partner in Egypt, KSA & UAE
 is looking for a "
Business Support Coordinator
" to be a part of their team.

Wind Integrated Solutions is Software Development Company that provides technology services, business automation, and business digitalization.

Job Requirements:

●
Bachelor's degree in Business Administration or a related field.

● 0-1 years of experience in an administrative or office support role

● Fluency in English (spoken and written)

● Proficiency in Microsoft Excel and Word

● Ability to handle multiple tasks and prioritize effectively

● Strong organizational and time management skills

Required Skills:

●
Provide administrative support to the HR and Marketing departments.

● Assist in preparing reports, presentations, and documentation.

● Organize and maintain files, records, and correspondence.

● Coordinate meetings, appointments, and internal communication.

● Handle office supplies and general administrative tasks.

● Follow up on action items and ensure timely completion of assigned tasks.

Company Industry
: Information Technology Services

Company website:

Location:
Maadi - Cairo

Working Hours:
 9:00 AM to 5:00 PM.

Working Days:
From Sun to Thu.

Benefits:
 Attractive salary - Hybrid Model - Social & Medical insurance - Friendly Environment - Learning & Development Opportunities - Other benefits

Just starting your career journey? Apply now and join a team that values your learning, growth, and future success

Job Title:
Sales Support Coordinator

Location:
(6 October - Giza)

Employment Type:
Full-Time

Key Responsibilities:

• Assist customers by understanding their individual needs and provide excellent customer service.
• Follow up the customer's requirements related to various departments.
• Act as focal point between sales team and other departments
• Maintain Customer Relations.
• Update customer list.
• Track, document and retrieve information in call tracking database.
• Collection process follows up.
• Handle customers complaints.
• Handle Sales business trips.
• Schedule meetings and presentations with prospects.
• Assist the sales team with administrative work.
• Track Sales team schedules, T&A and visits.
• Consistent reporting for the sales team performance and customers patterns.

Job Requirements:

● 1-3 years of experience in a sales coordination, sales support, or administrative role.

• Excellent communication skills in English/Arabic.
• Bachelor degree.
• Familiarity with consumer behavior principles.
• Strong organizational and multitasking abilities with keen attention to detail.

What We Offer:

• Competitive salary and benefits.
• A collaborative and innovative work environment.
• Career growth and professional development opportunities.

How to Apply:

• send your CV to ()
  with the subject line:
  "Sales Coordinator Application – (Your Name)"
  .