722 Service Assistant jobs in Egypt

Description
Amazon ME CS team is seeking an administrative professional with a track record of earning the trust of stakeholders, customer-obsession and self-motivation to support CS team in Cairo. This is a great opportunity to join a high functioning and dynamic team with plenty of new challenges & responsibilities for you to grow and further your professional career.

The ideal candidate will be professional, hold the highest of standards, inclusive of confidentiality and be a fast learner with experience using sound judgement while working in a fast paced, goal-oriented, and ever changing work environment. They must have strong prioritization abilities to complete a high volume of complex tasks with minimal supervision. They will also be a detail oriented planner with the demonstrated ability to communicate and respond effectively and efficiently while maintaining flexibility. They will earn and maintain trust while demonstrating ownership and simplifying complexities. Finally, the ideal candidate will be someone who wants to Learn and Be Curious, Invent and simplify, Deliver Results, has strong Bias for Action and is ready to build a deep and trusting, long-term professional relationship with our leaders.

Key job responsibilities

• Manage and complete expense reports for General Manager, Senior Leader(s) if applicable, and yourself as needed.
• Maintaining schedules, planning events, coordinating meetings, and conferences for the Central Flow Operations Staff.
• Own and manage conference room coordination and room calendar management.
• Conduct clerical duties, including filing, full office management, responding to emails, preparing documents and presentations using graphics, graphs, and internal information and platforms.
• Scheduling cost effective travel arrangements which include: airfare/hotel/ground transportation for General Manager, and Senior Leader(s) as needed.
• Assist with internal communications for associates and leadership among multiple platforms, interfaces, and programs.
• Work with outside vendors to coordinate upkeep, and maintenance of CAI15
• Run work-related errands as needed.
• Think and plan ahead, delegate responsibilities appropriately and manage time effectively.
• Compile team goals, track and help drive completion of key deliverables and follow up on outstanding items.
• Management of complex calendars and scheduling with diplomacy and discretion.
• Serve as representative on department team-building activities and peer recognition.
• Organize, execute, and assist with team activities (staff meeting agendas, all-hands meetings, off-sites, and team social events).

Basic Qualifications

• Bachelor's degree with proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
• Ability to create graphs in MS Office products
• Ability to work a flexible schedule (Sunday- Thursday) and overtime as needed.
• 3+ years of office administration experience required.

Preferred Qualifications

• Experience providing executive support assistance at senior management level
• Project management experience. Strong analytical skills and demonstrated ability to improve processes.
• 5+ years of prior executive assistant experience
• Experience working with Human Resource and Finance administrative functions

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company
- for E-Commerce LLC

Job ID: A

Amazon ME CS team is seeking an administrative professional with a track record of earning the trust of stakeholders, customer-obsession and self-motivation to support CS team in Cairo. This is a great opportunity to join a high functioning and dynamic team with plenty of new challenges & responsibilities for you to grow and further your professional career.

The ideal candidate will be professional, hold the highest of standards, inclusive of confidentiality and be a fast learner with experience using sound judgement while working in a fast paced, goal-oriented, and ever changing work environment. They must have strong prioritization abilities to complete a high volume of complex tasks with minimal supervision. They will also be a detail oriented planner with the demonstrated ability to communicate and respond effectively and efficiently while maintaining flexibility. They will earn and maintain trust while demonstrating ownership and simplifying complexities. Finally, the ideal candidate will be someone who wants to Learn and Be Curious, Invent and simplify, Deliver Results, has strong Bias for Action and is ready to build a deep and trusting, long-term professional relationship with our leaders.

Key job responsibilities

• Manage and complete expense reports for General Manager, Senior Leader(s) if applicable, and yourself as needed.
• Maintaining schedules, planning events, coordinating meetings, and conferences for the Central Flow Operations Staff.
• Own and manage conference room coordination and room calendar management.
• Conduct clerical duties, including filing, full office management, responding to emails, preparing documents and presentations using graphics, graphs, and internal information and platforms.
• Scheduling cost effective travel arrangements which include: airfare/hotel/ground transportation for General Manager, and Senior Leader(s) as needed.
• Assist with internal communications for associates and leadership among multiple platforms, interfaces, and programs.
• Work with outside vendors to coordinate upkeep, and maintenance of CAI15
• Run work-related errands as needed.
• Think and plan ahead, delegate responsibilities appropriately and manage time effectively.
• Compile team goals, track and help drive completion of key deliverables and follow up on outstanding items.
• Management of complex calendars and scheduling with diplomacy and discretion.
• Serve as representative on department team-building activities and peer recognition.
• Organize, execute, and assist with team activities (staff meeting agendas, all-hands meetings, off-sites, and team social events).

• Bachelor's degree with proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
• Ability to create graphs in MS Office products
• Ability to work a flexible schedule (Sunday- Thursday) and overtime as needed.
• 3+ years of office administration experience required.

• Experience providing executive support assistance at senior management level
• Project management experience. Strong analytical skills and demonstrated ability to improve processes.
• 5+ years of prior executive assistant experience
• Experience working with Human Resource and Finance administrative functions

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company Description

ETISAL International Group, a leading BPO company in the Middle and Far East, specializes in providing high value-based, innovative BPO services. With a deep understanding of customer importance, we customize solutions to meet the unique business needs of each client. Our global coverage ensures we deliver exceptional service, leveraging industry best practices and state-of-the-art technologies. We are committed to enhancing operational standards and exceeding client expectations.

Role Description

This is a full-time, on-site role for a Customer Service position located in Cairo, Egypt. The Customer Service representative will be responsible for managing customer support inquiries, ensuring customer satisfaction, maintaining phone etiquette during interactions, and enhancing overall customer experience. The role includes handling customer complaints, providing product and service information, and resolving issues promptly and effectively.

Qualifications

• Experience in Customer Service at least 6 months
• Skills in maintaining high Customer Satisfaction and managing Customer Experience
• Proficiency in Phone Etiquette
• Excellent communication and problem-solving skills
• Ability to work on-site in Abbassia, Cairo, Egypt
• Graduates/Undergraduates /Gap year/Drop-out
• English speakers (B2-C1)

You will be responsible for converting customers into passionate evangelists

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs

Qualifications

• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work
• Graduation Certificate

We're looking for a Customer Service & Sales Representative (Remote Position) to join our growing team specialized in nail care products and professional nail training services

Responsibilities:

• Communicate with clients via phone and WhatsApp.
• Provide information about products and training courses.
• Follow up with customers after purchase or booking to ensure satisfaction.
• Achieve monthly sales targets.

Work Details:

• Remote position (work from home)
• Shift-based schedule (morning/evening shifts)

Requirements:

• Excellent communication skills and a polite, professional attitude.
• Experience in customer service or sales (preferably in beauty or cosmetics).
• Good knowledge of WhatsApp, CRM tools, and spreadsheets.
• Punctual, organized, and team-oriented.

Job Type: Full-time

Pay: E£10, E£15,000.00 per month

Company Description

RAYA Customer Experience provides next-generation BPO and customer experience management for clients across various industries. Since 2001, RAYA CX has been the preferred partner for customer service, technical support, and global services for Fortune 1000 companies across North America, Europe, the Middle East, and Africa. Delivering from competitive and highly skilled labor markets, RAYA CX offers an array of integrated business process outsourcing solutions supported by advanced technology, robust strategies, continuous improvement, and innovation.

Role Description

This is a full-time on-site role for a Customer Service Team Leader located in Cairo, Egypt. The Customer Service Team Leader will oversee the daily operations of the customer service team, ensuring customer satisfaction and consistent service delivery. Responsibilities include managing the team's performance, providing support and training, handling escalated issues, and maintaining effective communication with clients and team members. The role involves scheduling, reporting, and implementing strategies to enhance the overall customer experience.

Qualifications

• Customer Service, Customer Support, and Customer Satisfaction skills
• Customer Service Management and Communication skills
• Proven leadership and team management experience
• Excellent problem-solving and decision-making skills
• Strong organizational and multitasking abilities
• Fluent in English (additional languages are a plus)
• Previous experience in a customer service role is preferred
• Bachelor's degree in Business Administration, Management, or related field

We're hiring Customer Service Agent

Morning shifts (last shift ends at 7)

Fixed Days off

Social & Medical insurance

Net salary: 14,000

Requirements:

• English level B2 / C1

• Previous experience in customer service

Location: Abbasya

e&Cx Company is hiring B1 English speakers to be a customer service representatives responsible for handling customers through Chat. (Wave 1).

Job requirements:

B1 English level

Graduates

Giza residents preferred

Able to work rotational shifts

Job Benefits:

Net salary: 10,000 EGP/month

Social and medical insurance

Transportation provided

Paid training

Work location: Smart Village, October