937 Service Agent jobs in Egypt

Company Description

WAJJAD is a Saudi incubator dedicated to sustaining technological advancement, initiated to respond to the rapid transformations in local and regional markets. Established in 2020, our mission is to develop advanced technologies that shift traditional methods to digital solutions, enhancing security, efficiency, and speed with cost-effectiveness. Rooted in Saudi Arabia, we aspire to expand globally, driven by our commitment to inclusivity, innovative solutions, and improving service delivery standards.

Role Description

This is a full-time remote role for a Customer Service Agent. The Customer Service Agent will be responsible for providing exceptional support and assistance to customers, ensuring customer satisfaction and positive customer experiences. Daily tasks include responding to customer inquiries, resolving issues, and maintaining accurate records of customer interactions. The role requires effective communication and problem-solving skills to enhance customer support services.

Qualifications

• Customer Service Representatives and Customer Support skills
• Experience in Customer Satisfaction and Customer Experience
• Excellent written and verbal communication skills
• Strong problem-solving and conflict resolution abilities
• Proficiency with CRM systems and customer service software
• Ability to work independently and remotely
• Experience in the technology or digital solutions industry is a plus
• Bachelor's degree in Business, Communications, or related field

We're Hiring

Join Alorica – Sheikh Zayed

(Shopping Website Account)

Fluent English speakers (B2/C1)

Grads & undergrads can apply

Attractive salary + overnight allowance

Paid training + transportation provided

Previous Sales or Customer service experience is highly preferred

Apply now and kickstart your career

Company Description

At Sutherland, we are a leading global business and digital transformation partner with expertise in Artificial Intelligence, Automation, Cloud engineering, and Advanced analytics. Our services span various industries including Healthcare, Insurance, Banking & Financial Services, Communications, Media & Entertainment, Technology, Travel & Hospitality, Logistics, Retail, Energy & Utilities. We are committed to driving digital transformation and providing unique value propositions through market-leading technology and business process excellence, with over 200 unique inventions under several patents across critical technologies.

Role Description

This is a full-time on-site role for a Customer Service Representative English Account at Sutherland's location in Cairo. The role involves day-to-day tasks related to ensuring customer satisfaction, managing customer accounts, providing excellent customer service, and effective communication.

Benefits

• Up to 17k Net Salary
• 1.1k night and overnight allowance
• Transportation is provided both ways (Door to Door for ladies)
• Social and medical insurance is provided
• First 3 months are Fully Granted
• Healthiest work environment (Great place to work certified)

Qualifications

• Customer Service Representatives and Customer Service skills
• Proficiency in English B2
• Grads only
• Flexibility with night and overnight shifts
• Flexibility with Rotational shifts
• Previous experience in a similar role is a plus

NEW ACCOUNT Launch early WAVES (Health Care Account)
Here's Your chance to grow your career in the medical field with a brand-new account

Key responsibilities :

• Respond to Member Inquiries
• Provide Claims and Billing Support
• Deliver Plan and Coverage Information
• Assist with Provider and Appointment Coordination
• Resolve Issues and Follow Up as Needed
• Ensure Regulatory and Data Compliance
• Help with the Medical claims

What We're Looking For:

• Egyptian Graduate & Drop-Out ONLY
• Fluency in English is a must (B2 or above)
• Previous Customer service Experience
• Preferably having a background in the medical field
• Flexibility with 24/7 Rotational shifts (Night and overnight)

We Offer :

• Competitive net salary.
• Streamlined online hiring process.
• Generous overnight allowance.
• Transportation provided 24/7
• Social & medical insurance
• Full paid training.
• Fast-track promotion opportunities after just 3 months.
• Supportive, team-driven environment

Work Type:
On Site - Full-Time | Rotational Shifts

Location:
EL Sheikh Zaid City, Cairo

Apply now and kickstart your career with our Vibrant Team.

We Are hiring ,Customer Service Agents

• Net Salary: 9000

• Location: Abbassya

• English level: A2/B
1

• Open To Graduates

• 2 Days Off

Company Description

At Alorica, we are passionate about creating lifelong customers by designing experiences that elevate brands. As a full-service CX partner, we combine proven performance, industry-leading expertise, and advanced technology to deliver real results and limitless possibilities. We are pioneers in delivering customer experiences, known for challenging conventions and building deep client relationships with a commitment to integrity and authenticity. Alorica's global reach includes 100,000 professionals across 17 countries, serving 250+ brands in 75+ languages. Join a team that's curious, creative, connected, and committed by exploring our career opportunities at

Role Description

This is a full-time on-site role for a Customer Service Agent with a UK Airline, located in Cairo, Egypt. The Customer Service Agent will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the customer experience. The agent will address customer concerns, assist with reservations, ticketing, and provide information related to flights, travel policies, and services.

Qualifications

• Customer Service Representatives and Customer Support skills
• Customer Satisfaction and Customer Experience skills
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Fluency in English; additional languages are a plus
• Prior experience in the airline industry or related field is beneficial
• High school diploma or equivalent; additional education is a plus

Company Description

Sutherland specializes in creating digital engineering solutions, leveraging expertise in Artificial Intelligence, Automation, Cloud Engineering, and Advanced Analytics. We collaborate with global iconic brands to drive digital transformation at scale, optimize business operations, and reinvent experiences. With over 200 unique inventions across emerging technologies, we provide innovative solutions through a seamless "as-a-service" model to enable and engineer digital outcomes for diverse enterprises.

Role Description

This is a full-time, on-site role for a Customer Service Agent located in Cairo, Egypt. The Customer Service Agent will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and delivering an exceptional customer experience. Day-to-day tasks will include addressing customer issues, offering solutions, and maintaining a high level of professionalism in all interactions.

Qualifications

• Proficiency in Customer Service, Customer Support, and Customer Satisfaction
• Ability to enhance Customer Experience and handle Customer Service Representatives efficiently
• Excellent communication and interpersonal skills
• Strong problem-solving abilities and attention to detail
• Ability to work on-site in Cairo, Egypt
• Fluency in English
• Previous experience in customer service roles is preferred

Company Description

At Sutherland, we specialize in Artificial Intelligence, Automation, Cloud Engineering, and Advanced Analytics. We collaborate with iconic global brands to provide a unique value proposition through market-leading technologies and business process excellence. Our Digital Engineering services power rapid innovation and scalable business transformation. With over 363 unique inventions, including 250 AI-based ones, we drive digital transformation at scale. By optimizing business operations and pioneering new solutions, we enable key outcomes for businesses worldwide.

Role Description

This is a full-time on-site role for a Customer Service Agent located in New Cairo. The Customer Service Agent will be responsible for managing customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer service experience. Daily tasks include addressing customer complaints, helping customers with their issues, and maintaining positive customer relations.

Qualifications

• Customer Service, Customer Support, and Customer Satisfaction skills
• Experience in enhancing Customer Experience
• Strong communication and interpersonal skills
• Ability to handle challenging customer situations
• Proficiency with customer service software and tools
• Bachelor's degree or equivalent experience in a related field

A job that takes you places. literally.

Start your journey in Maadi, end up in the UAE in 6 months