728 Service Advisor jobs in Egypt

Now Hiring – Customer Service Advisor (Electronics & Smart Devices)

Location: New Cairo

Join one of the world's leading global brands in consumer electronics and smart technology We're looking for enthusiastic, fluent English speakers to join our customer support team serving the US market.

What We Offer:

• Attractive salary

• Social & medical insurance coverage up to EGP 500K

• Career progression after 6 months

• Free access to online learning & development courses

• Transportation provided:

• Door-to-door for females (night & overnight shifts)

• Drop-off points for males

Job Details:

• Customer support via inbound calls

• 9-hour rotational shifts (24/7) including 1 hr 15 min break

• Work location: New Cairo – Fifth Settlement

Requirements:

• Fluent English speakers (B2–C1)

• Graduates or undergraduates with no ongoing academic commitments

• Strong communication and customer handling skills

If you're ready to grow your career with a top-tier global tech brand, apply now

Company Description

ETISALAT BUSINESS CONNECTION provides a wide range of business solutions including Business Edge Internet Pro, GSM, Plug and Play services, Office 365 Licensing, CCTV Cameras, SMS Marketing, DGTX VAT, and Online Marketing solutions. Our services are designed to meet the diverse needs of businesses, ensuring seamless connectivity and enhanced operational efficiency.

Role Description

This is a full-time on-site role for a Call Center Advisor located in Cairo. The Call Center Advisor will be responsible for handling customer inquiries, providing support and information about our products and services, resolving customer issues, ensuring customer satisfaction, and maintaining a professional telephone manner. The role requires excellent communication skills and a customer-centric approach to ensure a positive customer experience.

Qualifications

• Strong Customer-focused Service and Customer Satisfaction skills
• Excellent Telephone Manner and Customer Support abilities
• Proficiency in Customer Service
• Excellent written and verbal communication skills
• Ability to work in a fast-paced environment
• Experience in the telecommunications or business solutions industry is a plus
• High school diploma or equivalent; additional customer service training or certification is a plus

Company Description

At Alorica, we are committed to making lives better by creating excellent customer experiences across various platforms including online, phone, social media, and in-person. Alorica offers a range of world-class services such as customer care, sales, support, logistics, and fulfillment. Headquartered in Irvine, CA, Alorica has over 100,000 employees in 100 locations worldwide. We serve a diverse client base including automotive, financial services, healthcare, retail, and tech companies. Join us and benefit from opportunities for growth, great locations, community partnerships, referral bonuses, and tuition reimbursement.

Role Description

This is a full-time on-site role for a Fluent English Customer Service Representative located in Giza. As part of our team, you will be responsible for providing excellent customer service through phone, email, and chat support. You will handle customer inquiries, resolve issues, and ensure customer satisfaction. Daily tasks include managing customer accounts, providing product information, processing orders, and assisting with technical support. You will also be required to maintain accurate records of customer interactions and follow up as needed.

Qualifications

• Fluent English speaking and writing skills is a
  MUST
• Experience in customer service and support is a plus
• Strong communication and interpersonal skills
• Problem-solving and troubleshooting abilities
• Technical proficiency with various customer service software and tools
• Ability to work independently and as part of a team
• High school diploma or equivalent; degree in a related field is beneficial
• Experience in the service industry is a plus
• Can work from office
  (EL-sheikh Zayed)
• Flexibility with rotational shifts is a
  MUST

e& CX Solutions is hiring Excellent English up to fluent English speakers to be a customer service advisor responsible for handling UAE customers through inboud calls . (e& CX Solutions).

Job requirements:

.Grad of any major

.Excellent up to Fluent English speakers (B1+).

.Flexibility with rotational shifts

Job Benefits:

.Gross Salary 13,500 NET

.Cola increase (20%) from joining date

.Bonus program (3k)

.Referral program (6k eg)

.Annual salary increase

.Social and medical insurance

.Free VPN line

.career path

.chance for promoted after 6 months

.Opportunity To travel To UAE

Location:Maadi, Degla Square (No transportation provided)

We're Hiring - For informa Markets (Voice & Non-Voice)

• Salary: EGP 14K

• Morning shifts (last shift ends at 7 PM)

• Location: Abbassia, Cairo

• 2 days oft

•1-week paid training

Requirements:

• English level: B2+

• Experience is a Must

Company Description

Role Description

This is a full-time on-site role for a Customer Service Advisor located in Cairo. The Customer Service Advisor will be responsible for providing customer-focused service and support. Tasks include answering customer inquiries via phone, ensuring customer satisfaction, and maintaining a professional telephone manner. The advisor will also handle customer complaints and provide solutions to enhance the overall customer experience.

Qualifications

• Experienced in Customer-focused Service and ensuring Customer Satisfaction
• Excellent Telephone Manner
• Skilled in Customer Support and Customer Service
• Strong problem-solving and communication skills
• Ability to handle customer complaints effectively
• Experience in a similar customer service role is a plus
• High school diploma or equivalent required; additional qualifications in customer service or related fields are beneficial

We're Hiring – UK Customer Service Advisors (Hybrid)

3 days WFH , 2 days on-site With transportation.

Basic Salary: 13550 EGP + Uncapped KPI's (Up to 7000)

Paid from Home Training Period

Locations: Smoha (Alex) / 6th October (Cairo)

Graduates|Drop Out.

Fluent English (B2+ / C1)

Job Type: Full-time

Pay: E£13,550.00 per month

Crown Business Solutions is looking for 5 customer service advisors in Alexandria who are ready to start immediately.

Requirements :

•⁠ ⁠luent English speakers

•⁠  evious hospitality background is a plus

•⁠  aduates & Gap year students

Benefits :

•⁠  k basic net + 100$kpis

•⁠  dical & Social insurances

•⁠  I's based on performance

Rotational working hours and weekends

we are hiring a VIP customer service specialist ( Chat Account )

Job Title: VIP Customer Service

Location: Maadi, Cairo, Egypt

Employment Type: Full-Time

Requirements:

Proficiency in English (C1 Level) – spoken and written.

Minimum 1 year of experience in Customer service, Client relations, or a Similar role.

Excellent interpersonal and communication skills.

Strong organizational and problem-solving abilities.

Key Responsibilities:

Serve as the main point of contact for assigned clients.

Manage and grow client relationships by understanding their needs and objectives.

Handle inquiries, resolve issues, and ensure client satisfaction.

Coordinate with internal teams to deliver solutions that meet client expectations.

Monitor account performance and provide regular reports and updates.

Identify opportunities for upselling or cross-selling services.

What We Offer:

Competitive salary and performance-based incentives.

Friendly and supportive work environment.

Opportunities for career growth and development.

Exposure to a diverse client portfolio.