138 Senior Expert jobs in Egypt

Müller's Solutions is seeking a dedicated Security Subject Matter Expert (SME) to join our dynamic team. In this pivotal role, you will be responsible for providing expert guidance on security practices and policies, helping us identify threats and vulnerabilities. You will collaborate with various departments to implement effective security measures and promote a culture of security awareness throughout the organization.

Key Responsibilities:

• Firewall Management: Hands-on experience with Palo Alto Firewalls and Palo Alto Prisma Access, including configuration, monitoring, and troubleshooting.
• Routing Expertise: Strong knowledge of BGP routing on Palo Alto platforms.
• Platform Administration: Proficient in tools such as Algosec FireFlow, Log Analyzer, and AppViz for security operations, analysis, and platform management.

• Policy Optimization: Enhance network security policies and streamline incident response processes.

• Act as the primary consultant on all cybersecurity matters, offering best practice insights and strategic recommendations to enhance security protocols.

• Lead the development, implementation, and management of security initiatives and programs.
• Conduct security assessments and audits to identify vulnerabilities and develop mitigation strategies.
• Monitor and analyze security incidents; respond effectively and efficiently to security breaches.
• Design and deliver training sessions aimed at improving employee understanding of security policies and procedures.
• Research and stay updated on the latest cybersecurity trends, technologies, and threat landscapes.

Requirements

Requirements:

• Bachelor's degree in Cybersecurity, Information Technology, or a related field.
• Minimum of 5 years of experience in information security or a related field.
• Proven experience as a security consultant or expert.
• In-depth knowledge of various cybersecurity frameworks (NIST, ISO 27001, etc.).
• Familiarity with firewall management and network security practices.
• Strong analytical and problem-solving skills.
• Excellent communication skills, with the ability to convey complex concepts to non-technical stakeholders.
• Relevant certifications such as CISSP, CISM, or CEH are highly preferred.

About the Company

Intelcia is a global outsourcing company that has been supporting clients for over 20 years by combining talent, technology, and process excellence to deliver tailor-made solutions that meet international standards. With operations across multiple regions and more than 35,000 employees in 85 centers worldwide, Intelcia aims to be among the top 10 global outsourcing providers by 2025.

About the Role

We are seeking a motivated
Subject Matter Expert – Customer Service (Gaming)
to join our growing team. The SME will serve as the key point of expertise for the gaming project, ensuring agents are fully equipped with the necessary knowledge, tools, and support to deliver an exceptional player experience. The role involves providing continuous coaching, process clarification, and performance support to the operations team.

Key Responsibilities

• Act as the main point of contact for process-related questions and updates.
• Support agents in handling complex or escalated interactions within the gaming account.
• Deliver refresher trainings and knowledge-sharing sessions when needed.
• Collaborate with Quality Analysts and Team Leaders to identify and address performance gaps.
• Analyze recurring issues and provide process improvement recommendations.
• Ensure updates from the client or internal stakeholders are effectively communicated to the team.
• Monitor adherence to procedures and ensure consistent application across the operation.

Qualifications

• Excellent command of English and Arabic (written and spoken).
• Minimum 6 months of experience as an SME, Mentor, or similar support role in a BPO environment; gaming experience is preferred.
• Strong product knowledge and attention to detail.
• Excellent communication, coaching, and problem-solving skills.
• Ability to analyze data and provide actionable feedback.
• Customer-oriented mindset and ability to work under pressure.

If you're passionate about gaming, process improvement, and team success, we invite you to join Intelcia and help us elevate the gaming customer experience.

About this opportunity:

We are now looking for CS&IMS Core SME who will handle and operate on a large scale "CS & IMS network and CS & IMS network Infrastructure" that will be responsible for the coordination, management, execution, and reactive maintenance activities that require a higher level of support than offered by the 2nd level Operations, plus creating internal knowledge bases sessions for information sharing purposes

What you will do

• Ensure configuration Changes Troubleshooting of MSC, MGW, HLR, HSS, STP, SBC, UDM (CUDB, HSS(1)FE, HLR-FE) IMS (P, I, S-CSCF, ATS, MGCF, MRFP, CG, ENUM, DRA, UPG) with approved processes
• Ensure MSTOP Processes are followed in the Workplace
• To participate in internal technical discussions in view to improve overall network performance and make recommendations
• To ensure correct working methodology, Best Practices and Continuous improvements in Ways of Working for efficiency
• Ensure Fault management including TT handling and fault localization within SLA
• Support and coordinate with the team on DT MOP Preparation and CR Implementation
• Incident recovery within SLA
• ensure Preventive and corrective maintenance activities and network configuration audits
• Voice core nodes SW updates and Upgrades
• Acceptance test for newly introduced nodes and services
• Improve 1st and 2nd level operation engineers' performance during shift time and share the knowledge and proper guidelines to assure their work quality and process consistency

You will bring

• BSc. degree in Electrical Engineering, major in Communication and Electronic Engineering
• Experience level 8+ years in Ericsson CS/ IMS Troubleshooting and configuration.
• Expertise on Protocols (i.e., SIP, H.248, SS7, ISUP, BICC, SIGTRAN, INAP, CAP, TCAP, MAP, SCCP, Diameter)
• In-depth understanding of Call flow in CS Core, VOLTE/ IMS.
• Clear understanding for 2G/3G/4G core network nodes, protocols and signaling flow
• Strong hands-on experience in O&M of different Voice Core CS nodes like MSC, MGWs, STP, UDC, APG, etc
• Strong hands-on solving experience as a second level operations on IMS nodes like SBG, MTAS, CSCF, Ipworks, Eme .etc
• Good knowledge of Virtualization, Cloud NFVI, and NFVO is highly preferred.

Would you like to take a tour to "Life at Ericsson MEA", visit short video

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´ possible. To build solutions never seen before to some of the world's toughest problems. You l be challenged, but you won't be alone. You l be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city: Egypt (EG) | Cairo

Req ID:

Join our Team
About this opportunity:
We are now looking for CS&IMS Core SME who will handle and operate on a large scale "CS & IMS network and CS & IMS network Infrastructure" that will be responsible for the coordination, management, execution, and reactive maintenance activities that require a higher level of support than offered by the 2nd level Operations, plus creating internal knowledge bases sessions for information sharing purposes

What You Will Do

• Ensure configuration Changes Troubleshooting of MSC, MGW, HLR, HSS, STP, SBC, UDM (CUDB, HSS(1)FE, HLR-FE) IMS (P, I, S-CSCF, ATS, MGCF, MRFP, CG, ENUM, DRA, UPG) with approved processes
• Ensure MSTOP Processes are followed in the Workplace
• To participate in internal technical discussions in view to improve overall network performance and make recommendations
• To ensure correct working methodology, Best Practices and Continuous improvements in Ways of Working for efficiency
• Ensure Fault management including TT handling and fault localization within SLA
• Support and coordinate with the team on DT MOP Preparation and CR Implementation
• Incident recovery within SLA
• ensure Preventive and corrective maintenance activities and network configuration audits
• Voice core nodes SW updates and Upgrades
• Acceptance test for newly introduced nodes and services
• Improve 1st and 2nd level operation engineers' performance during shift time and share the knowledge and proper guidelines to assure their work quality and process consistency

You will bring

• BSc. degree in Electrical Engineering, major in Communication and Electronic Engineering
• Experience level 8+ years in Ericsson CS/ IMS Troubleshooting and configuration.
• Expertise on Protocols (i.e., SIP, H.248, SS7, ISUP, BICC, SIGTRAN, INAP, CAP, TCAP, MAP, SCCP, Diameter)
• In-depth understanding of Call flow in CS Core, VOLTE/ IMS.
• Clear understanding for 2G/3G/4G core network nodes, protocols and signaling flow
• Strong hands-on experience in O&M of different Voice Core CS nodes like MSC, MGWs, STP, UDC, APG, etc
• Strong hands-on solving experience as a second level operations on IMS nodes like SBG, MTAS, CSCF, Ipworks, Eme .etc
• Good knowledge of Virtualization, Cloud NFVI, and NFVO is highly preferred.

Would you like to take a tour to "Life at Ericsson MEA", visit short video

Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´ possible. To build solutions never seen before to some of the world's toughest problems. You l be challenged, but you won't be alone. You l be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city:
Egypt (EG) | Cairo

Req ID:

BI Technical Expert N)

Description

Job Purpose

Lead team to develop and implement mobile/desktop dashboards and provide end user's self-services (Power User) to accelerate business analysis/reporting & decision making process.

Report To Position Name

o Assess dashboards/self-services requirements to communicate do-ability and delivery date. o Lead Data Visualization team to develop dashboards to satisfy business requirements. o Lead self-service team to develop the user's self-service capabilities (Power User semantic layer). o Lead/Manage PDs (BI Projects) queue. o Provide self-service training for end users. o Coach, mentor and educate the team members to assure that they are technically qualified to do their job in the best and easiest way. o Support other teams' projects when required to achieve the overall department objectives. o Handover dashboards/self-services to DWH Application Support to be able to support production issues. o Provide second line of support for the production issues. o Investigate issues reason/impact and recommend corrective/preventive actions. o Coordinate with the team for issues resolution and required recovery. o Supporting business users in exploring the data and discovering patterns, meaningful relationships, anomalies and trends. o Build and maintain online analytical processing (OLAP) models. o Provide business consultancy in handling business questions & issues. o Attend meetings with other company functions necessary to perform duties and aid business and organizational development o Attend training and to develop relevant knowledge and skills necessary for the effective performance of the role. o Provide status reporting for team issues and achievements to IT management on regular basis.

Qualifications

QUALIFICATIONS_ESSENTIAL

University Degree in Information Technology field Very Good in Arabic & English (Reading, Writing & Oral).

QUALIFICATIONS_DESIRABLE

Excellent interpersonal and written/verbal communication skills Hard worker

EXPERIENCE_ESSENTIAL

Minimum 7 to 9 years of Information Technology Experience. Experience in Business Intelligence domain

EXPERIENCE_DESIRABLE

N/A

CERTIFICATIONS_ESSENTIAL

Desirable: Teradata Technical Training Oracle and SQL Server Training

Job: Expert

Organization: Etisalat-Misr

Job Posting: 25/Aug/2025, 2:23:38 AM

Egypt (Cairo)

Human Resources

On-site

Experienced Professionals

ABOUT YOUR NEW JOB

As a Payroll Expert, you will be responsible for accurately processing payroll, ensuring timely payments, and maintaining compliance with all relevant regulations. You will have a critical role in ensuring the smooth operation of our payroll system and providing support to employees with any payroll-related inquiries.

ABOUT YOUR NEW JOB RESPONSIBILITIES

• Accurately process payroll on a timely basis, ensuring all wage calculations, deductions, and withholdings are completed accurately and in compliance with company policies and relevant regulations.
• Maintain and update payroll records, including employee information, wages, taxes, and deductions.
• Address payroll-related inquiries and provide expert guidance to employees on matters such as tax forms, social insurance calculation, pay statements, and other payroll-related issues.
• Collaborate with cross-functional teams to effectively implement and monitor payroll changes or updates, ensuring data integrity and system functionality.
• Prepare and submit required payroll tax reports, supporting documentation, and payments to the appropriate authorities.
• Stay up to date with relevant federal, state, and local payroll regulations to ensure compliance and execute necessary changes in policies or procedures.
• Conduct regular audits to identify and resolve any payroll discrepancies or errors, ensuring accuracy and integrity.
• Conduct quarter, annual settlement, and annual Tax inspection.

ARE THESE YOUR SECERET INGRIDENTS

• Bachelor's degree in accounting, Finance, or a related field.
• 7+ years of experience in payroll processing, preferably in a fast-paced environment.
• In-depth knowledge of payroll regulations, tax laws, social insurance and best practices.
• Proficiency in using payroll software, such as SAP to process payroll accurately and efficiently.
• Strong attention to detail and exceptional accuracy in calculations.
• Excellent problem-solving and analytical skills to identify and resolve any payroll discrepancies or issues.
• High level of professionalism and ability to maintain confidentiality while handling sensitive employee payroll information.
• Strong communication skills, both written and verbal, provide clear and effective guidance to employees on payroll-related matters.

HOW WE WILL SUPPORT YOU

You'll have a buddy who will introduce you to the business, your daily routines during your onboarding period.

International career opportunities: As a large and expanding company, we offer unique opportunities for role changes and enriching experiences and capabilities, including cross-functional transitions and international assignments.

4 unique core values: Customer first, We over I, Make it simple and Deliver sustainably form the foundation of a robust culture that enables continuous and sustainable growth.

Competitive remuneration and social package

ABOUT YOUR NEW TEAM

We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact.

We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth.

We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don't have the perfect experience. We have faith in what every person can be.

And although we have so much to be proud of, we always stay humble. We believe the real magic happens – for us and for you – when we OPEN UP."

At Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.

Bonus incentives

Development opportunities

IT Equipment

Learning programs

Medical Insurance

Free product quota

Egypt (Cairo)

Other

On-site

Experienced Professionals

ABOUT YOUR NEW JOB

• We are seeking a dedicated and proactive Facilities Expert to join our dynamic team in the Food & Beverages industry. As a Facilities Expert, you will be at the forefront of ensuring that all operational facilities run smoothly and efficiently. Your primary focus will be on maintaining the highest standards of safety, sanitation, and operational efficiency within our facilities. This role requires a strategic and detail-oriented individual who can not only manage routine maintenance and improvement projects but also handle emergency situations with poise and expertise. You will collaborate closely with various departments to ensure that all equipment and facility needs are met in alignment with industry regulations and best practices. The ideal candidate possesses a strong background in facilities management, a keen understanding of the food and beverage industry, and a passion for creating a safe and productive work environment. You will leverage your skills to implement maintenance programs, conduct regular inspections, and deliver solutions that enhance operational effectiveness. Join us to contribute significantly to our mission of delivering exceptional products while maintaining an exemplary standard of facility

ABOUT YOUR NEW JOB RESPONSIBILITIES

• Supervise HO annual operating facilities services plan.
• Supervising facilities such as housekeeping, courier, Catering, Transportation, consumables, Landscape, printing, stationery, water, electricity, .etc
• Managing the day-to-day maintenance & housekeeping within the HO admin buildings.
• Implement Asset management and transfers.
• Prepare Budget and monitor monthly spend
• Ensuring Archiving services are implemented properly.
• Maintain proper catering management according to food safety policy.
• Manage the day-to-day Cafeteria operations.
• Supervising reserving & distribution of company products
• Managing & leading company internal & external mail
• Managing Furniture requests

ARE THSES YOUR SECERET INGRIDENTS:

• Bachelor's degree in any relevant discipline.
• Minimum of 1 year of experience, preferably in FMCG in facilities management.
• Ability to work on own initiative and within a pressurized environment.
• Possess leadership abilities and the capability to deal with people at all levels of responsibility.
• Excellent customer service, interpersonal and communication skills.
• Good command of Arabic and English language.
• Proficient with computer usage of Microsoft office.
• Problem solving skills.

HOW WE WILL SUPPORT YOU

• You'll have a buddy who will introduce you to the business, your daily routines during your onboarding period.
• International career opportunities: As a large and expanding company, we offer unique opportunities for role changes and enriching experiences and capabilities, including cross-functional transitions and international assignments.
• 4 unique core values: Customer first, We over I, Make it simple and Deliver sustainably form the foundation of a robust culture that enables continuous and sustainable growth.
• Competitive remuneration and social package

ABOUT YOUR NEW TEAM

• We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact.
• We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth.
• We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don't have the perfect experience. We have faith in what every person can be.
• And although we have so much to be proud of, we always stay humble. We believe the real magic happens – for us and for you – when we OPEN UP."
• At Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.

Development opportunities

Flexible Time

IT Equipment

Medical Insurance

Free product quota

Role Description

Will be responsible for creating visually appealing graphics, designing logos, and developing branding materials for social media platforms and Creating a Presentations and proposals design .

Qualifications

• +10 years as a Graphic Design skills not an AI user.
• Proficiency in Presentation and Proposals Design
• Experience in creating social media content
• Strong attention to detail and creativity
• Excellent communication and collaboration skills
• Ability to work independently and manage time effectively
• Portfolio demonstrating relevant design experience

-

PetroApp, a leading automotive company, is currently seeking a part-time Zoho Expert to join our team. As a Zoho Expert at PetroApp, you will be responsible for managing and optimizing our Zoho applications and workflows.

In this role, you will collaborate with various departments to gather requirements, design custom solutions, and provide ongoing support for Zoho applications. As a part-time position, you will be expected to work closely with the team to prioritize tasks and ensure timely completion. If you have a strong background in Zoho development, along with excellent problem-solving skills, this could be a great opportunity for you to contribute to our growing organization.

• Manage and optimize Zoho applications, including Zoho CRM, Zoho Creator, and Zoho Books
• Collaborate with various teams to gather user requirements and implement custom solutions
• Create and maintain Zoho workflows, automations, and integrations
• Provide technical support and training to end-users on Zoho applications
• Stay updated with the latest Zoho features and releases to continuously improve our systems

Requirements

• Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience)
• Minimum of 2 years of experience in Zoho development and administration
• Strong knowledge of Zoho CRM, Zoho Creator, and Zoho Books
• Experience in customizing Zoho applications, including workflows, automations, and reports
• Basic understanding of web technologies and APIs
• Excellent problem-solving and analytical skills
• Ability to work independently and prioritize tasks effectively
• Strong communication and collaboration abilities

Benefits

• Competitive salary and benefits package.
• Opportunity to work on cutting-edge technology with a passionate team.
• Career growth and development opportunities.
• A collaborative and inclusive work environment.
• The chance to make a significant impact on an innovative product.