449 Sen Support jobs in Egypt

please only apply after reading all the details this vacancy have overnight shifts so girls be sure that it's suitable

This is the 1st wave of this account so there is an opportunity for promotions

so what we need

_to be graduated

_to be good at English at least b1+

_to finish your military service

what we offer for you

_transportation

_10k (8k net_2k KPIs)

_social and medical insurance

_Rotational shifts

we're very interested to have you on board

Etisalat e& is hiring now #Customer_Support agents

REQUIREMENTS

• B2 in English
• Males & Females
• Salary : 13500 K
• Location: Maadi
• 2 days off
• Training fully paid
• Medical & Social insurance
• Males & females

Job Description

We are looking for Bilingual (Spanish & English) Customer Support & Back Office Specialists to join our dynamic team.

You will be responsible for assisting patients, caregivers, and healthcare professionals while ensuring smooth communication and accurate documentation.

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Key Responsibilities

Home Care Account

• Act as a communication bridge between Spanish- and English-speaking patients and caregivers.

• Provide support via phone, chat, and back-office tasks.

Data Entry & Outbound Account

• Collect and validate information from nurses and doctors.

• Perform outbound calls and ensure accurate data entry.

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Qualifications

• Fluency in Spanish and English (B2+).

• Strong communication and organizational skills.

• Previous experience in customer service or data entry (preferred, not mandatory).

• Ability to work full-time onsite in fixed shifts.

• Professional attitude with high attention to detail

Compensation & Benefits

• Total Package: 25,200 EGP

• 22,000 EGP net salary.

• 2,200 EGP transportation allowance.

• 1,000 EGP KPI bonus.

• Social & medical insurance (after 3 months).

• Fixed shifts + weekly days off.

Company Description

Sutherland is a global leader in Artificial Intelligence, Automation, Cloud Engineering, and Advanced Analytics. We partner with world-class brands to deliver exceptional customer experiences and business process excellence. Powered by our foundation in Digital Engineering, we drive innovation, enable scalable transformation, and help businesses thrive in a rapidly changing market. Learn more at

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Role Description

We are seeking
Customer Support Associates
to join our team in Cairo. This is a
full-time, on-site role
where you will be responsible for assisting customers, answering inquiries, and ensuring an excellent service experience. As a Customer Support Associate, you will interact with customers through various channels, resolve issues effectively, and uphold Sutherland's high standards of service delivery.

Qualifications

• Strong
  customer support
  and
  customer service
  skills
• Excellent communication and interpersonal abilities
• Problem-solving mindset with attention to detail
• Ability to work on-site in Cairo
• Previous experience in a customer service or support role is an advantage
• A bachelor's degree in any field is preferred, but not required

Spanish Customer Service Agent

Company Description

Octopus Outsourcing offers extraordinary business process outsourcing solutions in Alexandria, Egypt. Our innovative headquarters are home to a talented team dedicated to excellence and seamless communication. We continually seek growth and performance enhancements to stay ahead of industry trends.

Role Description

This is a full-time on-site role located in Alexandria. As a Customer Support representative, you will handle customer inquiries, troubleshoot issues, provide product information, and maintain accurate records of customer interactions. You will be responsible for ensuring a high level of customer satisfaction through effective communication and problem-solving.

Qualifications

• Strong communication and interpersonal skills
• Customer service experience and skills in handling customer inquiries
• Proficiency in using customer support software and tools
• Problem-solving and troubleshooting capabilities
• Ability to work in a team and independently as needed
• Excellent organizational and time-management skills
• Keen attention to detail and accuracy in record-keeping
• Fluency in multiple languages is a plus
• Bachelor's degree or equivalent experience in a relevant field

We are a Saudi Company looking for motivated and reliable Freelance Customer Support Representatives to join our team.

In this role, you will handle customer inquiries through phone, email, and social media, ensuring a positive customer experience.

If you're interested you can apply directly

Job Type: Full-time

Company Description

At COB Solution, we empower medical providers with efficient operations, optimized workflows, and innovative solutions to enhance patient care and accelerate growth. Our focus is on creating a comprehensive and user-friendly approach to healthcare management, allowing providers to dedicate more time to their patients and less time to administrative tasks. We are committed to driving improvements in the healthcare sector through continuous innovation and a customer-centered approach.

Role Description

This is a full-time, on-site role located in Qesm El Maadi for a Customer Support (Spanish) Representative. The Customer Support Representative will handle customer inquiries, provide effective solutions, ensure customer satisfaction, and offer technical support for our products and services. The role involves interacting with customers, understanding their needs, addressing their concerns, and maintaining a high level of customer service and support.

Qualifications

• Customer Support and Technical Support skills
• Strong Interpersonal Skills and commitment to Customer Satisfaction
• Analytical Skills to diagnose issues and provide solutions
• Fluency in Spanish
• Excellent written and verbal communication skills
• Ability to work on-site in Qesm El Maadi
• Experience in the healthcare industry is a plus
• Bachelor's degree in a relevant field or equivalent experience

Job description

Work conditions:

The shift is 9 hours rotational including a 1-hour break & 2 days off rotational.

The last shift for females ends at 2 AM.

The work location will be in the New Cairo sites, depending on the project you will join (English level) & we do provide Transportations all over many points in Cairo and Giza.

Salary:

The salary range is up to 19K EGP including KPIs. You will be receiving your KPIs in the Euro equivalent in EGP.

Other benefits:

Social insurance.

Medical insurance up to 400k coverage per year.

Career Path throughout an internal development program.

Refer a friend program.

Overnight allowance.

Transportation provided all over Cairo and Giza. (door-to-door transportation for females after 11:00 PM)

VPN line.

Discounts in many stores all over Egypt.

Discounted Gym Access.

Job Title: Customer Support Specialist

Location: 5th Settlement, New Cairo

Employment Type: Full-time / On-site

About the Role:

We are seeking a motivated and detail-oriented Customer Support Specialist to join our team in 5th Settlement. You will serve as the first point of contact for customers, providing exceptional support and ensuring their needs are met promptly and professionally. This role requires excellent communication skills, problem-solving abilities, and a strong focus on customer satisfaction.

Key Responsibilities:

Respond to customer inquiries through phone, email, and chat in a timely manner.

Provide accurate information regarding products, services, and policies.

Resolve customer issues efficiently or escalate to the appropriate department when necessary.

Maintain records of customer interactions using CRM tools.

Collaborate with internal teams to improve customer experience.

Meet performance targets such as response time, resolution rate, and customer satisfaction.

Qualifications:

Bachelor's degree or equivalent experience preferred.

Proven experience in customer service or support roles.

Excellent verbal and written communication skills.

Strong problem-solving abilities and a customer-first mindset.

Comfortable working with CRM and ticketing systems.

Ability to work independently and within a team environment.

What We Offer:

Competitive salary and benefits package.

Professional development and training opportunities.

Dynamic and supportive work environment.

Potential for career growth within the company.