8 Sales Operations jobs in Egypt

Senior Sales Manager, Cairo
Bringing smiles is what we do at TTEC. for you and the customer. You will be the Senior Sales Manager working in our Cairo site, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.
Reporting to the EMEA Sales Operations Director you will be responsible for leading a large team of inbound and outbound sales agents and developing and implementing successful sales strategies.
What you'll do as a Leader:
- Lead a sales team through coaching, mentoring & motivating, using proven sales and leadership skills. Develop key Performance Metrics and dashboards that help the sales team and operations focus on performance drivers.
- Possess strong understanding of Outbound, Inbound and Account management sales motions and working to drive and generate net new revenue.
- Drive the highest level of performance from the Sales teams and at the same time be a role model & instill TTEC and client values.
- Understand the importance of building lasting customer relations and how to identify and drive upselling and cross-selling sales opportunities.
- Develop sales strategies to continue meeting sales goals, while reducing overall customer cancellations and generating revenue.
- Build knowledge on client products and services - features, benefits and impact on Digital media/cloud based customers.
- Work with Marketing, Sales Operation, Business units, Corporate Retention teams to source sales or retention campaigns, marketing leads and execute.
- Analyze business goals, customer & agent data & daily reports to find areas of continuous improvement.
What you'll do as Senior Sales Manager:
- Manage Sales pipeline and regular forecasting to meet assigned goals.
- Prepare GBD Sales performance reports by collecting, analysing, and summarizing sales, data and trends.
- Develop and continuously improve lead qualification using established criteria and standards.
- Produce and implement action-oriented plans when sales goals or SLAs do not meet expectations.
- Implement and review policies, business metrics, productivity and operating structure to consistently grow the sales results.
- Provide weekly reporting on Volume, conversion, queue and product level details, and sales opportunities. In addition to revenue and pipeline measurement, each manager will track daily, weekly and monthly activity & productivity metrics on their teams to ensure the team is spending their time on the highest value add actions at all times.
What you need to succeed:
- Native or fluent in spoken and written English
- Demonstrated success in sales ideally in a BPO company or similar, with a proven ability to define, refine and implement successful sales processes, procedures and policies that drive results and the bottom line.
- 5 year success with managing a BPO brick and mortar team as well as drive success in a virtual/work from home environment.
- Demonstrated ability to be a quick learner with the ability to adapt on a daily basis
- Showcase a proven track record in motivating and leading a team to build skills on new cloud based, digital media solutions
- Ability to compile sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations that are digestible for the entire company
- Willingness to work across shifts where needed.
- Advanced knowledge of Sales Operations, Technology used in Digital sales
- Strong leadership driving Sales, Customer Success and Subscription management.
- Proven ability to effectively manage people effectively, hire and train, coach new sales team members.
- Proven ability to develop, communicate and present to upper management on new ideas, proposals and feedback to move the business forward.
What You Can Expect
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- Ask us about our paid time off (PTO) and wellness and healthcare benefits
- And yes. a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
Visit for more information.
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
#LI-SB1
**Title:** _Senior Sales Operations Manager_
**Location:** _EG-Cairo-Cairo_
**Requisition ID:** _04493_
**Other Locations:** _Egypt_

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Iron Mountain **French speaking Sales Support Specialists** to support our commercial teams across various stages of the opportunity life cycle. This role is critical in enabling revenue generation by providing high-quality support on non-sales activities, ensuring deal accuracy, and transforming complex data into actionable insights. The ideal candidate will be detail-oriented, analytical, and highly collaborative-helping streamline processes, improve efficiency, and act as a trusted partner to internal stakeholders worldwide.
**Your role in our mission**
+ Create, review, and manage complex **pricing models, quotes, and contract documentation** , ensuring accuracy and completeness.
+ Support **deal desk operations** , enabling smooth progression of opportunities through governance workflows and approval stages.
+ Coordinate contract execution through e-signature platforms and oversee progression of complex opportunities.
+ Consolidate, analyze, and interpret **sales, pricing, and customer data** across multiple platforms to produce actionable insights and recommendations.
+ Develop and deliver reports, presentations, and metrics dashboards to track SLAs, deal progress, and pricing performance.
+ Provide support for compliance-related activities, including due diligence, security questionnaires, and quality assurance documentation.
+ Collaborate with sales, account management, and country teams to **improve processes, resolve bottlenecks, and support training initiatives** .
**Valued skills and experience**
+ Bachelor's degree in Business, Economics, Finance, or a related field is preferred.
+ Several years' experience in **sales support, commercial operations, deal desk, or global bid management** , ideally within a multinational or matrixed organization.
+ **Hands-on pricing experience** or strong commercial acumen; equally valuable are candidates with deep **process, governance, or workflow experience** who can drive operational excellence.
+ **Excel / Google Sheets expertise is mandatory** (advanced formulas, pivot tables, modeling, and data analysis). Ability to quickly learn and master new tools and systems is required.
+ Experience with **CRM systems such as Salesforce** ; ability to manage pipeline stages, workflows, and governance processes effectively.
+ Strong data interpretation skills: able to consolidate large data sets, extract trends, and provide actionable insights that drive pricing and sales performance.
+ Proven ability to produce highly accurate and complete documentation, including pricing models, contracts, and compliance questionnaires, under tight deadlines and multiple concurrent SLAs.
+ **Fluency in English is essential**
+ Excellent communication skills, with the ability to engage and influence stakeholders across sales, finance, and commercial operations.
+ Strong time management, prioritization, and multitasking abilities; must be comfortable balancing shifting priorities and managing multiple complex projects simultaneously in a fast-paced environment.
**Discover what we offer**
+ Discover Limitless Possibilities: Embark on an exciting journey with Iron Mountain, a global organization that embraces transformation and innovation.
+ Empowering Inclusion: Join a supportive environment where everyone's voice is heard, opinions are valued, and feedback is encouraged, fostering an atmosphere of inclusion and belonging
+ Global Connectivity: Connect with 26,000+ talented individuals from 59 countries, opening doors to diverse cultures and fostering global learning opportunities
+ Championing Individuality: Be part of a winning team that celebrates diversity and encourages individual differences to drive greatness.
+ Competitive Total Rewards: supporting your career at Iron Mountain, family, personal wellness, and wellbeing. (Local benefits may vary based on country-specific policies.)
+ Embrace Flexibility: Experience the freedom of remote/hybrid work, enabling a harmonious work-life balance (dependent on role).
+ Unleash Your Potential: Access abundant opportunities for personal and professional growth, preparing you for a digitalized future.
+ Valuing Every Contribution: Join a workplace that actively encourages and supports all talents, recognizing the unique impact of each individual.
+ Pioneering Sustainability: Contribute to our vision of fostering a sustainable and thriving workforce, leaving an enduring legacy for generations to come
#LI-Remote
Category: Sales Operations Group
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J0091584

**Position Snapshot**:
Location: Cairo City, Egypt
Company: Nestlé Business Services.
Full-time

**Position Summary**:
Joining Nestlé means you are joining the largest food and Beverage Company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future.

This Position requires providing and managing POS material, maximizing the sales results by using an appropriate portfolio and effective supporting and promotion activities

**A day in the life of.**:

- To search for, identify and effectively use new sales opportunities based on the information about the market, customers, products, and competition. To compose channel strategies based on the data acquired and to participate on composing strategies for product groups’ sales.
- To plan effective promotion activities that support delivering of OP and are in line with marketing framework.Evaluate them afterwards. To regularly record and control spending of TTS resources (budget assigned for TP only).
- To actively collaborate on formation of action plan and on optimisation of products range.
- To closely collaborate and communicate with the members of sales team, marketing team, and other departments. To coordinate cooperation between sales representatives and customers on realization of promotions.
- To prepare “talor-made” offers for important customers, together with FWM, KAM and WSS specialist
- To propose, prepare and manage demonstrations for customers of Culinary NP.
- To produce accurate sales forecasts, in collaboration with other managers and team specialists, of common sales, sales of new products, promotions, and limited editions.
- To create and manage POS material for sales team’s needs (analyzing and managing of support material’s stock, ensuring its effective distribution, managing of budget for transport and storage, collaboration with suppliers in close cooperation with purchasing department)- To create and to be responsible for realization of orders of division Culinary NP in S.A.P.

**What will make you successful**:

- 1-2 years of experience
- Good communication skills.
- Hight Analytical skills.
- Proactiveness towards customers and colleagues.
- Good presentation skills.

**Benefits**:

Job Title:
B2B German - Sales Support Specialist
Job Description
The Sales Support Specialist provides support to the internal and external sales team by relieving them of administrative or related work. Uses intermediate to advanced level of knowledge of product and service offerings to support customers and sales teams.
+ Prepare quotes, contracts, and RFP/RFI responses
+ Maintain quote documentation with accurate pricing and configurations
+ Maintain sales demonstration tools and applications in support of sales teams
+ Work within a few sources of data/systems to produce an outcome with some variability
+ Practice a moderate level of independent judgement to make decisions
+ Develop and deliver sales presentations and/or trainings in a professional and effective manner
+ Maintain up-to-date awareness of company activities and industry trends
+ Provide consistent follow up on opportunities or inquiries
+ Assist customers in person, by phone, email, or live chat to help diagnose and research information regarding the use of a product or service
+ Troubleshoot problems and assist customers to understand why a product is notworking properly or service is not meeting expectations
+ Identify and summarize moderately complex issues for management review
+ Work with teams and report directly to Support Manager
Location:
EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber
Language Requirements:
English, German (Required)
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (

**Responsibilities**

Main Purpose
- Ensure smooth operation of the dispatch function, as well as the collection of

delivery KPIs

Accountabilities
- Ensure orders are properly transferred
- Update KPI reports with dispatched Delivery CRs information
- Meet with assigned Delivery Drivers and brief on daily plan
- Review pending orders delivery report and discuss with each PSR
- Balance truck loads to ensure proper deliveries
- Perform rerouting when needed using standard process and guidelines
- Manage routing of customers assigned to his responsibility (when dynamic routing is

available)
- Help to continuously improve the routing process and tools through field learning.
- Ensure asset levels are consistent with business needs and plans
- Coolers Deployment (In case of WS)

Job Dimensions
- Total delivered volume
- Percentage Returns
- Productivity Targets achieved (DD call completion rate, DD Strike rate)
- Truck utilization rate
- Routes Efficiency
- Truck conditions
- % Delivery call completion
- % Successful delivery
- %Delivery driver availability

**Qualifications**

People management
- Numerical ability
- Planning skills
- presentation skills

Job requirements
- Bachelor Degree
- 1 year Experience in sales in FMCG company is a must.
- Driving license is a must

**Your Job**
- Alignment with our Guardian vision and to work according to our shared Principles and values.
- Executing with Value Creation and Contribution Motivated Mindset.

**Our Team**
This role will be part of inside sales customer service team
**What You Will Do
- Daily interaction and tight cooperation with the Sales team (Outside Sales), providing "End to End" project & administrative support, working together to meet customer needs, secure Commercial Project pipeline, new business opportunities.
- Identify, monitor, and execute administrative sales activities based on Comparative advantage to support Sales team towards maximizing their Value.
- Provide innovative recommendations for continuous process improvements and challenge the current Process.
- Being Flexible to handle new Tasks and to adapt to business transformation.

**Who You Are (Basic Qualifications)**
- Bachelor's degree in business, Accounting, Finance, or another related field.
- Good spoken and written English (French, German, Polish & Spanish as third language will also be beneficial)
- Must be proactive, customer focused.
- Being good with numbers and calculations.

**What Will Put You Ahead**
- Good communication skills.
- Work Experience in Operations or Customer service will be beneficial.
- Ability to work in pressure and dynamic customer-oriented environment.
- Able to work in 10th of Ramadan city.

**Who We Are**

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

LI-MB5

**Introduction**
At IBM, we take pride in our diverse and inclusive culture. Inclusivity is part of our DNA. In 1914, we hired our first disabled employee, and in 1942, a blind psychologist to develop a program for hiring and training employees with disabilities. If you want to be part of this legacy, join our Talent Network, and apply for our current open jobs. Diversity is not just a strategic priority, it is part of our set of values. We believe that valuing diversity allows us to see differences as opportunities rather than barriers, ensuring conditions for the full development of our professionals and also for society.
**Your role and responsibilities**
The IBM Internship Program aims to stimulate the professional development of students through practical experiences in the business areas, so that they acquire new knowledge and become qualified and differentiated professionals.
* Supporting the process of the contractors social insurance.
* Operations activities. Letters preparation. Maintaining excel tracking files.
* Maintaining record retention/ archiving.
* Creating simple reports.
**Required technical and professional expertise**
* Basic English
* Computer Microsoft knowledge
* Arabic and English writing
* Organization skills
* All of our vacancies are eligible for people with disabilities or rehabilitated.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.