658 Sales Management jobs in Egypt

Company Description

Ootlah, established in 2018, is a leading entertainment platform that offers numerous activities and things to do throughout the GCC region. Thousands of viewers visit our website and mobile app daily to browse through a selection of over 1,000 carefully curated activities. We partner with top travel agencies to present the most interesting activities in a user-friendly list.

Role Description

This is a full-time, on-site role located in Cairo, Egypt for an Account Management Specialist. The specialist will be responsible for maintaining strong relationships with clients, ensuring high levels of customer satisfaction, and effectively managing accounts. Daily tasks include addressing client inquiries, providing exceptional customer service, and analyzing account performance to identify opportunities for improvement.

Qualifications

• Account Management and Customer Satisfaction skills
• Excellent Customer Service and Communication abilities
• Strong Analytical Skills
• Ability to work collaboratively within a team
• Proficiency in using account management software
• Bachelor's degree in Business, Marketing, or a related field is preferred
• Previous experience in a similar role is a plus

Job Summary

Service Advisor is responsible for maintaining and growing a relationship with an assigned group of customers (account). They will typically be assigned to the same set of accounts throughout the lifetime of a business relationship, in that time, service advisor will be responsible for deeply understanding a customer's needs, helping customers get the most of the existing products they have purchased, and increasing revenue by introducing an account contact to new products or services. Service Advisor must be passionate who will partner with and ensure the long-term success of our customers.

Responsibilities:

• Operate as the LEAD point of contact for any and all matters specific to your assigned customers (account).
• Build and maintain strong, long-lasting customer relationships.
• Develop a trusted advisor relationship with your assigned customers (account).
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Identify and grow opportunities and collaborate with IMS team.
• Accountable for accurate customers data.
• Maintain open and clear communications Channel with your assigned customers (account), Communicate due dates, timelines and expectation to your customers.

Qualifications:

• Bachelor's degree in mechanical engineering or relevant field.
• 2- 3 years of experience.

Responsibilities:

● Conducting market research to identify selling possibilities and evaluating customer trends/ needs

● Actively seeking new sales opportunities through different channels (e.g. cold calling, networking)

● Communicating Giza's sales vision and delivering appropriate presentations on products and services

● Participating on behalf of the company in exhibitions or conferences

● Managing relationships with key customers

● Drive revenue while maximizing profitability through pricing and product mix

● Developing and implementing sales strategies and tactics that align with the overall business objectives

● Identifying and developing new business opportunities

● Negotiating deals and handling complaints or objections with relevant internal stakeholders (quality, logistics, etc.)

● Collaborating with team members to achieve better results (higher targets, faster processes, new approaches, etc.)

● Gathering feedback from customers or prospects and sharing customer voice/ insights with internal teams

● Ensuring overall customer satisfaction and loyalty

● Ensuring compliance with sales policies and procedures

● Providing regular reports on customer accounts and sales performance

Key Requirements:

● Bachelor's degree in business, marketing, or a related field.

● 5+ years of sales experience, with a track record of meeting or exceeding sales targets.

● Experience in the food or agricultural industry a plus.

● Managing complex sales cycles and negotiations.

● Demonstrated ability to develop and execute strategic account plans.

● Strong communication, relationship-building, and negotiation skills

● Fluent English-speaking skills

● Ability to work independently and manage competing priorities in a fast-paced environment.

Measure of Success:

● Meeting or exceeding sales targets for commercial accounts

● Maintaining and growing relationships with key customers and stakeholders

● Identifying and developing new business opportunities

● Ensuring high levels of service delivery and effective management of processes

● Running solid commercial processes (opening & closing deals in a timely manner, collecting cash on time, etc.)

● Collaborating effectively with cross-functional teams, including Supply Chain, Operations, and Quality

Key Challenges:

● Meeting aggressive growth targets (higher than market average) in a highly competitive market

● Building and maintaining strong relationships with key customers despite lack of geographic proximity

● Managing complex sales cycles and negotiations

● Driving sales ambition despite lack of control on certain market aspects (crop situation, compliant material supply, etc.)

● Developing and executing effective account plans that deliver growth and value for both Giza Seeds & Herbs and the customer

About Bosta:
Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.

We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.

The Role

We are seeking an experienced Account Management Manager to lead our team of Account Managers. This role is crucial in fostering strong client relationships, ensuring successful delivery and upselling of our solutions, and enhancing overall client satisfaction.

Key Responsibilities :

• Lead and Manage Team: Oversee and mentor a team of Account Managers to ensure high performance and effective client engagement
• Performance Management: Set performance goals and conduct regular evaluations to assess team members' progress and development
• Team Development: Provide training and professional development opportunities for Account Managers to enhance their skills and knowledge
• Collaboration: Foster a collaborative team environment, encouraging knowledge sharing and best practices among Account Managers
• Resource Allocation: Assign accounts to Account Managers based on expertise and workload to optimize client satisfaction
• Conflict Resolution: Address any team challenges or client issues that arise, providing guidance and support to ensure resolution
• Reporting: Monitor team performance metrics and prepare reports for senior management on account management activities and outcomes
• Client Strategy: Collaborate with Account Managers to develop tailored strategies for key accounts, ensuring alignment with client objectives

Qualifications

• Bachelor's degree in Business or a related field
• 5+ years of experience in account management, including at least 2 years in a managerial role. In the e-commerce/shipping industry
• Excellent communication, presentation, and interpersonal skills
• Strong analytical skills and experience with tracking metrics and performance goals
• Ability to manage multiple priorities in a fast-paced environment

talabat is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description
Role Summary:
We are looking for a Team Lead Account Manager to join our team and be part of our growth. The purpose of this role is to develop the business by leading the team of account managers in building and maintaining long-term relationships with our partners

What's On Your Plate?

• Conduct business reviews with accounts and identify business opportunities and business relationships that result in the achievement of increased revenue, profitability, and market share
• Maintain a continuous business relationship with partners
• Provide excellent service and support to build strong relationships and resolve operational issues between partners and the company

Lead The Team Of Account Managers To

• Ensure that the menus of the clients are up to date at all times
• Optimize the partner's content (MOA, delivery time)
• Commission rate renegotiation: -Building new commercial relationships by renewing the existing contacts by renegotiating the offer
• Advertisement sales: Acquiring and maintaining pictures from brand menus, branding Talabat stickers at the client, banners, and newsletters
• Transmission method optimization: Convincing partners to implement the track order feature and changing the transmission method to WLA
• Convince partners for promotions and offers
• Encourage partners to subscribe to the online payment gateway
• Coordinate with the partners, if active on the Talabat application, check and resolve the issues, such as –shutdown or stopped delivery
• Maintain accurate records of all sales and prospecting activities including:
• Closed sales
• Follow-up activities
• Sales expense report
• Increased sales report after placing promotions, vouchers, and coupons
• Partner analysis sheet
• Account management report

What did we offer?

• Bachelor's degree in Business Administration or any related field.
• Must have 4-5 years of experience in sales with at least a year in team leading.
• Experience with building and leading commercial teams.
• Excellent analytical skills with the ability to collect, track, and analyze large amounts of data.
• Adaptability and strong problem-solving skills.
• Commitment to coach and not just manage with a shared goal of building high-performance teams.
• Comfortable working in a challenging environment.

ABOUT SHIFT EV:

Shift EV is on a mission to electrify transportation and accelerate the global shift to sustainable mobility. Founded in 2021, we developed the first automotive grade industrial retrofitting process to reduce the cost and speed of electrification by an order of magnitude. Our business today spans MENA and Europe, financed by category leading investors. We empower our people with the responsibility to drive change at scale. At Shift EV, your ideas don't just matter — they shape a more sustainable world. Join us and be part of something bigger: the future of electric mobility.

YOU'LL WORK ON:

As the Head of Accounts Management, you are the primary leader responsible for the satisfaction and success of our clients at the operational, technical and strategic levels. This role oversees the full stack of the customer journey: from onboarding and fulfillment to account management and aftersales. By building strong client relationships, driving operational excellence and collaborating cross-functionally, you will guide customers on the journey to electrify their fleets. You will play a pivotal role in shaping the customer success strategy, and driving initiatives to maximize customer value.

YOU'LL HAVE OWNERSHIP OVER:

Build Strong Client Relationships:

• Serve as the primary point of contact, building and nurturing robust relationships with all clients across their organization.
• Own the customer voice inside Shift EV, ensuring customer success and full fleet electrification.
• Work closely with sales, marketing , finance, product and manufacturing to drive long-term customer plans and unlock new business opportunities.
• Demonstrate brand compatibility in all client interactions.

Operational Excellence and Transformation

• Act as the customer advocate to ensure a smooth onboarding, delivery and value realization journey.
• Define, develop and streamline our customer journey processes to shorten and optimize the customer transition.
• Work closely with customer operations to provide analytics, guidance and productivity initiatives that unlock the full value of fleet electrification.

Lead & Mentor Team

• Hire, retain and grow our exceptional team across account management, analytics, aftersales and fulfillment.
• Act as ultimate decision maker on complex customer situations, mentoring team leads in the process.
• Effectively manage and resolve conflicts as a great manager, ensuring seamless communication between clients and internal teams

YOU ARE

• Proven experience of at least 10 years in a leadership role within an Accounts Management or Customer Success team.
• Customer-focused mindset with a passion for delivering exceptional customer experiences.
• Able to thrive in challenging and high-pressure situations, while maintaining strong problem-solving and conflict resolution abilities.
• Exceptional commercial skills focused on long-term value creation.
• Strong operations knowledge with a passion for driving fleet optimization initiatives.
• Strong expertise in data-driven decision-making, with a track record of leveraging data to drive customer success initiatives.
• Proficiency in CRM platforms and experience in building and executing customer engagement metrics.
• Excellent English & Arabic proficiency.

WHAT TO EXPECT FROM US:

• An impact-driven mission, and a world-class team to work with.
• A startup where your contributions really count, and an abundance of growth opportunities exist.
• Stock options, we want you to be invested in the success of the company.
• Shift EV strives to create a meritocratic environment that promotes diversity and offers equal opportunity.

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title And Summary
Senior Analyst, Technology Account Management

(Overview)

The Technology Account Management (TAM) role, focused on external partners, is aligned with the MasterCard account teams. TAM team members are responsible for all aspects of the technology and operational relationship with the customer and are responsible for the customer's overall operational relationship with MasterCard. This specific position will be responsible for the relationship/portfolio of multiple MasterCard customers across EEMEA Region. The candidate will serve as an internal liaison with Account Teams, Global Product & Engineering (P&E), Product Delivery, Market Development and Operations & Technology (O&T). Ongoing responsibilities may include defining & initiating new system development needs, coordinating/assessing customer service, and ensuring flawless project execution by respective Customer Delivery and O&T functional areas

• Do you thrive in a fast-paced customer facing environment?
• Do you have a strong ability to influence and collaborate cross functionally with business and technology teams?
• Are you able to toggle between the fine technical detail of our business and that of our customers, and the broader strategic picture?

(Role)

• Ensures the end-to-end delivery of business initiatives for the market. Take ownership of the delivery of solutions after the sale has been completed by driving the initiation process of implementation with delivery units such as product delivery, franchise, and technology, to ensure internal and external satisfaction.
• Provides delivery solution inputs during pre-sales and customer business development support to account managers, to ensure that opportunities are assessed, and feasible solutions provided.
• Provides enhanced Program Management for digital strategic and complex initiatives. Maintain a work plan identifying responsibilities, deliverables and processes that must be executed to achieve results. Document and steer specific milestones.
• Partners with EEMEA, IMK, Global P&E, and O&T to support (where possible) the development and implementation of any new product and/or technology enhancement that would complement MPGS offering but not limited to.
• Supports production launch success and operational temperatures with account teams and customer through quarterly operation reviews.
• Acts as escalation contact for all service level and operational issues
• Analyze & optimize customer operational performance when needed. Involve and liaise with the dedicated Customer Technical Services (CTS) resources to ensure optimal operational support.
• Participates with P&E team experts to develop the packaging of professional services for commercial deployments.
• Participates in initiatives to improve Mastercard services and delivery processes.
• Identifies customer needs & arrange for training.

(All About You)

• Strong payment skills and the ability to transform opportunities into business solutions. At ease with analysis of business needs and the ability to provide expertise and feedback technical & business components.
• Business consulting and/or payments onboarding experience preferred.
• Ability to support customer delivery engagements towards customers.
• Strong core payments and processing understanding preferred.
• Excellent customer-facing skills, including good communication & negotiation skills.
• Must demonstrate effective leadership and take ownership.
• Strong analytical/problem solving skills.
• Good personal organization & priority management skills.
• Team player, but also able to work independently.
• Agile project management understanding strong plus.
• University education or equivalent work experience with emphasis on business, and information technology and/or payment or bank card /mobile industry experience.
• This function is based in Cairo, Egypt, and may require travel (up to 50%)
• English, Arabic & French Speaker preferred

Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Job Summary:

We are seeking a proactive and detail-oriented Marketing Coordinator with at least 5 years of account management experience to join our growing marketing team. In this role, you will serve as the link between clients and internal teams, coordinating marketing campaigns from concept to execution while ensuring alignment with brand goals, timelines, and budgets. Your strong background in account management will enable you to build lasting client relationships, manage expectations, and deliver outstanding results.

___

Key Responsibilities:

• Act as the day-to-day liaison between clients and internal marketing, creative, and production teams

• Coordinate and manage the execution of multi-channel marketing campaigns (digital, print, social media, events, etc.)

• Support client strategy development and ensure campaign deliverables align with client goals and KPIs

• Prepare project timelines, creative briefs, and status reports for internal and external stakeholders

• Track campaign performance, gather insights, and assist in reporting and presentation of results

• Manage marketing budgets, track expenses, and coordinate invoicing and billing for client accounts

• Schedule and lead client meetings, ensuring timely follow-up and project progression

• Collaborate with sales, design, and digital teams to ensure cohesive execution of marketing plans

• Assist with content development and coordination across email campaigns, websites, and social platforms

• Stay updated on market trends, competitor activity, and industry innovations to inform strategy

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Qualifications:

• Minimum 5 years of experience in a marketing or account management role, preferably in an agency or fast-paced in-house marketing team

• Strong understanding of marketing principles, campaign execution, and client servicing

• Excellent project management and organizational skills with a proven ability to manage multiple projects simultaneously

• Outstanding communication and interpersonal skills, with the ability to build rapport with clients and internal teams

• Experience using marketing and project management tools (e.g., HubSpot, Salesforce, Trello, Asana, Basecamp, or similar)

• Proficiency in Microsoft Office and Google Workspace; familiarity with creative software is a plus

• Strong attention to detail and a proactive, problem-solving mindset

___

Preferred:

• Bachelor's degree in Marketing, Communications, Business, or a related field

• Experience in a marketing agency or working with multiple clients/accounts

• Knowledge of digital marketing tools and analytics platforms (Google Analytics, Meta Ads Manager, etc.)

___

What We Offer:

• Competitive salary and performance bonuses

• Career growth opportunities in a collaborative environment

• Exposure to high-profile campaigns and diverse industries

What We Offer:

• Competitive salary and benefits package

• Career growth in a dynamic and expanding hospitality group

• Opportunity to contribute to operational excellence and profitability

• A collaborative and supportive work environment

• If u are up to the challenge and you would like to be part of our successful team in Qwell send your cv on

Company Description

EGYPROPERTY provides a safe community where individuals can easily buy, sell, or rent their property. When it comes to real estate, EGYPROPERTY is the best choice, offering reliable and transparent services to meet your property needs. Join our team and contribute to a trusted and innovative company dedicated to providing exceptional support in the real estate market.

Role Description

This is an internship role for a Sales and Marketing Management Trainee. The trainee will assist with daily sales and marketing activities, including customer service, training, and sales management tasks. This is an on-site role located in New Cairo, providing hands-on experience in the real estate industry.

Qualifications

• Excellent Communication and Customer Service skills
• Sales and Sales Management skills
• Training skills
• Strong interpersonal and teamwork abilities
• Ability to work independently and in a fast-paced environment
• Interest or experience in the real estate industry is beneficial
• Bachelor's degree in Business, Marketing, or related field is a plus