159 Sales Associate jobs in Egypt

**Responsibilities**:

- Ensure orders are properly transferred
- Update KPI reports with dispatched Delivery CRs information
- Meet with assigned Delivery Drivers and brief on daily plan
- Review pending orders delivery report and discuss with each PSR
- Balance truck loads to ensure proper deliveries
- Perform rerouting when needed using standard process and guidelines
- Manage routing of customers assigned to his responsibility (when dynamic routing is

available)
- Help to continuously improve the routing process and tools through field learning.
- Ensure asset levels are consistent with business needs and plans
- Coolers Deployment (In case of WS)

Qualifications:

- Age 25-35
- Bachelor's Degree
- Technical background with experience in FMCG company is preferred

software)
- Driving license is preferred

SoftTrend is urgently looking for Sales Associates to work in the Telemarketing department, UAE and KSA accounts.

Career path: Sales, Operations, Marketing.

Highly effective communication skills

Well-organized and detail-oriented

Selling and negotiation skills

Basic IT SkillS

A passion for customer service

Cairo resident

Interviews will be conducted in ENGLISH

University graduates ONLY

Net salary up to 8000 LE

Location: Maadi AsSarayat

Working hours: 08:30 - 16:30

Friday & Saturday are off

**Job description**:

- Dealing with the IT Managers in the companies to check their needs.
- Generating leads based on customers’ needs and send them to the sales department.
- Calling customers to promote the latest promotion
- Inviting the customers to the Marketing activities; webinars, events,.
- Profiling new database and update the current

**Salary**: Up to E£8,000.00 per month

**Language**:

- English (preferred)

Ability to Commute:

- Maadi (preferred)

**Who we are**

We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere.

To fuel the next stage of our growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey of exploring new horizons together.

**What you'll be doing**

Our Sales associate is responsible for delivering outstanding customer service to all customers and to use appropriate sales techniques and product knowledge to reach sales targets.
- Build and maintain guest experience standards in order to build strong loyalty
- Address customers' queries about products, prices, availability, product uses, and services
- Communicate with customers to assess their needs, provide assistance in satisfying those needs an meeting or surpassing customers expectations
- Advise customers on product ranges best suited to their needs
- Demonstrate usage and benefits of various brands and products
- Generate sales, while achieving line and sales targets, using make up knowledge
- Sell-out target tracking at store level
- Generate daily sales reports
- Participate in achieving incentives
- Track post-launch sales at store level
- Ensure merchandising levels in the store are met as per the brand guidelines
- Ensure in store stock replenishment in the appropriate shelves/counters, at appropriate times
- Ensure stock receipt as per set procedures

**What you'll need to **succeed**
- Minimum 2 years’ experience in the Sales industry
- Fluent english
- Graduate

**What we can offer you**

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. To view all our perks and benefits, click here.

**Job Description**:**Position Title: Consultant
**Job Overview**

The Consultant is responsible for all aspects of the customer experience within multiple-businesses (retail, rental, custom, and Omni-channel) within a store location. To be successful in this role the Consultant needs to support and positively impact a culture of customer-obsession, by being customer-ready and delivering a world-class experience each and every day. The Consultant is expected to engage as a member of a high-performing team through trust, commitment, and a focus on results. The Consultant must navigate through change in order to adapt to new programs in a timely manner and to achieve the expected outcome. In addition the Consultant will contribute to a healthy culture by working well with and demonstrating respect for colleagues at all levels and consistently contribute to a positive work environment.

**Essential Functions**
- Consistently demonstrate the benchmark selling techniques for retail sales, custom clothing sales, and special occasion rentals, as trained by management and as described in corporate training materials.
- Continuously encourage and participate in team selling.
- Build a relationship with your customer from greeting through post-sale contact.
- Participate in monitoring and positively impact the achievement of the store sales volume and metrics goals. Meet and maintain your own personal volume goal while maintaining an above average quality of sale.
- When possible use tailors for all alteration fittings. When tailors are not available, be able to accurately fit the customer and provide recommendations for alterations.
- Assist in receiving shipments, putting away new merchandise, maintaining a clean, neat, sized and organized store based on our merchandising to sell standards.
- Assist with visually merchandising the store, including complying with brand standards with regard to all visual merchandising tasks.
- Help monitor the security of all Company property. Report or document damaged or missing product. Assist in conducting merchandise stock counts as requested by your store management team. Report any discrepancies to the manager on duty.
- Effectively participate as a member of a store team where employees are held accountable for not only individual performance, but also for interacting with the greater store team in manner that supports the achievement of established team goals.
- Maintain a workplace free of harassment and discrimination by strictly adhering to the Company’s Anti-Discrimination and Harassment policies and promptly reporting to your Regional Manager, Zone Vice President and the Human Resources Department any concerns that may arise under those policies.

**Physical and Mental Requirements**
- Bend down and squat to locate and pick up merchandise located at ground level and to assist customers put on shoes; bend down and crouch to mark pants for alterations. Climb a ladder to reach merchandise and or supplies located above shoulder level.
- Lift arms and reach over the head to hang or take merchandise off racks or place on customer.
- Operate a computer and cash register, including manual tasks such as reaching across the counter to exchange monies with customer, grasping, pulling, pushing, and folding merchandise to wrap customer purchases.
- Stand and walk for the majority of work shift, sometimes as long as twelve hours per day, five or sometimes six days per week.
- Frequent (at least 2/3 of the work day) bending and twisting at neck and waist, crouching and squatting, reaching above and below shoulder height, grasping, pulling, pushing and fine manipulation with both hands, lifting up to 50 lbs.
- See and distinguish between fabric patterns and colors.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._
- Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law._

**Work Locations**:00464 Alexandria 728 S Washington St Alexandria 22314
**Job**:Sales
**Organization**:JoS.A.Bank
**Shift**:Variable
**Zone**:NEZ

**Overview**

As the Customer/Distributor Management Leader, He/she will ensure that exceptional operational services are provided, by his/her organization, to sales associates across multiple teams and markets. These services include support of Customer and Distrbutor Management initiatives related to trade promotion, trade administration and trade equipment. Responsible to train, lead people managers and delivery team. Continuously identify opportunities and implementing processes to improve quality and timeliness of team output.

**Responsibilities**

**Functional Responsibilities**:

- Lead CBS customer and distributor management capability, including: providing support to team leads on daily operations, driving productivity and standardization agenda and delivering productivity targets for vertical, joint business planning with market counterparts and sales leadership, conduct governance meetings with BU/Sector Sales leadership, and assess and allocate new requests and additions to the service catalogue in vertical.
- Provide support to Customer Account Specialists, enabling achievement of critical customer initiatives and KPIs including: on time delivery, fill rate, returns/deductions, supporting major retailers. Review and validate customer claims and deductions
- Reminder for Key Customer / Distributor contract renewal (where applicable)
- Maintain Customer Master Data and Maintain policies, processes, and tools.
- Review distributor and customer dashboards (Claims data, incentives, D&A, etc.)
- Drive and support continuous process improvement and standardization in order to increase efficiency
- Report shared service performance on Customer/DB Management order to Markets/Cluster and Sales Lead
- Participate in regular operational review calls with Business Partners and Business Leaders

**People Responsibilities**:

- Work with other capability leaders within sector to deliver end-to-end order management solutions for business partner while advancing and harmonizing capability for future
- Serve on functional and cross-functional teams and have the skills to consult with team members as to the Sales impact and advise them on a prudent course of action
- Discuss staff performance with management and make recommendations for staff development and succession planning
- Maintain relationship with client and business departments
- Manage Team’s scope, workload and ad hoc requests
- Act as a point of contact for client Sales departments and multi-function business leaders
- Participate in regular operational review calls with Business Partners and Business Leader
- Ongoing training of team members
- Identify and resolve recurring performance problems and improvement opportunities
- Train, coach, and direct both team and extended team as well as members of cross-functional teams to ensure continuous improvement in processes and functions

**Qualifications**
- 8-10 years of experience in similar roles
- Bachelor’s degree in a relevant discipline
- Preferred 3-4 years of previous experience as planner, logistics specialist or customer account specialist including the usage of relevant tools and software packages. Knowledge of cloud-based data analytics platforms
- Demonstrate sound business acumen, data analysis strength with strong attention to detail
- Distibutors / Customer management capabilities
- Previous proven experience as a people leader
- Ability to provide superior customer service
- Best-in-class time management skills, ability to multitask, set priorities and plan
- Strong use of influencing skills to gain alignment
- Experience with standard data resources and solutions

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

**Overview of the role**

A sales assistant plays a crucial role in supporting the sales team by providing excellent customer service, assisting with product inquiries, and ensuring the smooth operation of the sales process

**What you will do**
- Creates a sparkling clean and organized environment by maintaining store standards and cleanliness
- Creates a positive first impression for the customer through an energetic attitude and adhering to dress code
- Greets customers immediately upon entering the store with a smile and sincere non business like greeting
- Provides customers with current relevant information about the product
- Provides quality service in the fitting rooms, follows up with customers in a timely manner, maintains cash wrap cleanliness and attempts to add on to the sale
- Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness and captures customer information in the database.
- Sincerely thanks all customers for shopping as they exit the store, and invites them back.

**Required Skills to be successful**
- Minimum Qualifications and Knowledge: High School Degree
- Minimum Experience: 1-2 years of retail sales experience

**Job-Specific Skills**:

- Excellent communication skills.
- Good leadership skills:

- Active listening.
- Empathy.
- The ability to share clear messages and make complex ideas easy to understand for everyone.
- The ability to inspire and convince others.
- Flexibility.

**About Al-Futtaim Retail**

Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.

Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

**What You Will Do**
- Warmly greet and engage customers upon their arrival.
- Conduct consultations with customers to comprehensively understand their preferences and requirements regarding merchandise.
- Demonstrate and articulate product features, helping customers make informed decisions by suggesting suitable options based on their needs.
- Address customer inquiries regarding merchandise, providing clear and accurate information.
- Assist customers in the decision-making process, offering guidance and support to enhance their shopping experience.
- Efficiently retrieve merchandise from various locations, including the sales floor, stock room, or other inventory areas; facilitate special orders as needed.
- Utilize the store's point-of-sale system to process customer payments accurately and efficiently.
- Manage returns and exchanges, ensuring a seamless and customer-friendly process. Take on additional responsibilities and tasks as assigned, contributing to the overall efficiency and success of the retail operation.

**Required Skills To Be Successful**
- Exceptional verbal communication skills, fostering effective interaction with customers.
- Demonstrated excellence in active listening, ensuring a thorough understanding of customer preferences and concerns.
- Proficient in sales techniques and possesses outstanding customer service skills.
- In-depth knowledge of the merchandise available for sale, enabling informed assistance and guidance.
- Proven ability to anticipate and meet customer needs through insightful recommendations.
- Adept at recommending suitable merchandise based on customer requirements and preferences. Capable of operating the store's point-of-sale system, or quickly acquiring proficiency through learning initiatives.

**What Equips You For The Role**
- High school diploma or equivalent preferred.
- Previous retail experience preferred.

**About Al-Futtaim Retail**

Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.

Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference

**Responsibilities**

Main Purpose:

- Ensure smooth operation of the dispatch function, as well as the collection of delivery KPIs Accountabilities
- Ensure orders are properly transferred
- Update KPI reports with dispatched Delivery CRs information
- Meet with assigned Delivery Drivers and brief on daily plan
- Review pending orders delivery report and discuss with each PSR
- Balance truck loads to ensure proper deliveries
- Perform rerouting when needed using standard process and guidelines
- Manage routing of customers assigned to his responsibility (when dynamic routing is available)
- Help to continuously improve the routing process and tools through field learning.
- Ensure asset levels are consistent with business needs and plans
- Coolers Deployment (In case of WS) Job Dimensions
- Total delivered volume
- Percentage Returns
- Productivity Targets achieved (DD call completion rate, DD Strike rate)
- Truck utilization rate
- Routes Efficiency
- Truck conditions
- % Delivery call completion
- % Successful delivery
- %Delivery driver availability

**Qualifications**
- Numerical ability
- Planning skills
- presentation skills
- Bachelor Degree
- 1 year Experience in sales in FMCG company is a must
- Driving license is a must

**Responsibilities**

**Functional Responsibilities**
- To ensure all customer orders are processed through the system in line with KPI’s.
- Downloand MT / Distributor customer orders and input into Handheld / Backofficce system /
- Generate invoices required to process MT / Distributor Customer orders
- Follow up to ensure Finance team sets up new Customers in the system promptly
- Monitor sales do not exceed customers credit limits unless authorized; Execute approval processs in case of any requirement to extend customer credit for sales resumption
- Daily follow-up with Accounts Receivable to ensure timely input of dispute cases and claim rebate management
- Consolidate monthly sales target at route level for each region and communicate to control / payroll
- Address any customer enquiries, and escalate to Supervisor as needed
- Update Regional Sales manager on status of orders and seek guidance on any issues as needed
- Other Ad-Hoc reporting as directed by Supervisor

**People Responsibilities**
- Develop winning relationships with the Cluster Field Sales Leadership and Sales Operations teams, ensuring highest levels of agility and support are provided
- Support the Cluster Sales Lead with all initiatives to improve GBS service offerings

**Qualifications**
- 0-1 years of experience in Sales Operations
- Degree qualified in Business / Commerce
- Builds robust and successful working relationships
- Strong written and verbal communication skills
- Excellent organisation and prioritisation skills
- Proactive, responsive and results driven
- Highly proficient in Microsoft Office programs