11 Sales Administration jobs in Egypt

Senior Sales Manager, Cairo
Bringing smiles is what we do at TTEC. for you and the customer. You will be the Senior Sales Manager working in our Cairo site, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.
Reporting to the EMEA Sales Operations Director you will be responsible for leading a large team of inbound and outbound sales agents and developing and implementing successful sales strategies.
What you'll do as a Leader:
- Lead a sales team through coaching, mentoring & motivating, using proven sales and leadership skills. Develop key Performance Metrics and dashboards that help the sales team and operations focus on performance drivers.
- Possess strong understanding of Outbound, Inbound and Account management sales motions and working to drive and generate net new revenue.
- Drive the highest level of performance from the Sales teams and at the same time be a role model & instill TTEC and client values.
- Understand the importance of building lasting customer relations and how to identify and drive upselling and cross-selling sales opportunities.
- Develop sales strategies to continue meeting sales goals, while reducing overall customer cancellations and generating revenue.
- Build knowledge on client products and services - features, benefits and impact on Digital media/cloud based customers.
- Work with Marketing, Sales Operation, Business units, Corporate Retention teams to source sales or retention campaigns, marketing leads and execute.
- Analyze business goals, customer & agent data & daily reports to find areas of continuous improvement.
What you'll do as Senior Sales Manager:
- Manage Sales pipeline and regular forecasting to meet assigned goals.
- Prepare GBD Sales performance reports by collecting, analysing, and summarizing sales, data and trends.
- Develop and continuously improve lead qualification using established criteria and standards.
- Produce and implement action-oriented plans when sales goals or SLAs do not meet expectations.
- Implement and review policies, business metrics, productivity and operating structure to consistently grow the sales results.
- Provide weekly reporting on Volume, conversion, queue and product level details, and sales opportunities. In addition to revenue and pipeline measurement, each manager will track daily, weekly and monthly activity & productivity metrics on their teams to ensure the team is spending their time on the highest value add actions at all times.
What you need to succeed:
- Native or fluent in spoken and written English
- Demonstrated success in sales ideally in a BPO company or similar, with a proven ability to define, refine and implement successful sales processes, procedures and policies that drive results and the bottom line.
- 5 year success with managing a BPO brick and mortar team as well as drive success in a virtual/work from home environment.
- Demonstrated ability to be a quick learner with the ability to adapt on a daily basis
- Showcase a proven track record in motivating and leading a team to build skills on new cloud based, digital media solutions
- Ability to compile sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations that are digestible for the entire company
- Willingness to work across shifts where needed.
- Advanced knowledge of Sales Operations, Technology used in Digital sales
- Strong leadership driving Sales, Customer Success and Subscription management.
- Proven ability to effectively manage people effectively, hire and train, coach new sales team members.
- Proven ability to develop, communicate and present to upper management on new ideas, proposals and feedback to move the business forward.
What You Can Expect
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- Ask us about our paid time off (PTO) and wellness and healthcare benefits
- And yes. a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
Visit for more information.
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
#LI-SB1
**Title:** _Senior Sales Operations Manager_
**Location:** _EG-Cairo-Cairo_
**Requisition ID:** _04493_
**Other Locations:** _Egypt_

**RSA - Analyst, Sales Operations**

As organizations across the globe transform to meet the rapidly evolving demands of the post-pandemic world, cybersecurity has become the bedrock of today’s digital economy. Nowhere is this more critical than in securing the identities of the employees, external users, and customers that drive the modern digital business. RSA is the most recognized and trusted brand in Identity Assurance with more than 12,000 customers, including 90% of the Fortune 500. For over 35 years, RSA has pioneered many of the encryption, authentication and identity federation technologies that still power the Internet today. And now RSA is transforming the industry yet again, paving the way for the future of digital Identity through next-generation SaaS-powered Identity Assurance and a frictionless, mobile-optimized experience for the modern workforce. If you are a self-motivated entrepreneur looking for a fast-paced challenge doing something that truly matters, come join our winning team!

Our Sales Operations team is at the heart of developing sales processes and procedures for preparing, fulfilling and communicating orders. A bridge between sales and other operational functions, we use our peerless expertise to evaluate and implement improvements to sales programs and processes - from planning and prioritization to pricing and margin strategies, sales automation, reporting and more. Put simply, we make sure the process of getting our ground-breaking products and services to customers as simple and seamless as possible. Join us as a Sales Operations Analyst on our Sales Operations team in Egypt to do the best work of your career and make a profound social impact

**Responsibilities**:

- Work with the sales representatives and other stakeholders to support the day-to-day operational management of moving transactions through the sales process; starting as leads and eventually converting to customers
- Management of support cases submitted by sales reps and managers
- Own and participate in long-term projects aimed at improving internal efficiency or sales rep productivity
- Training and enabling sales reps to be more effective in their product knowledge, systems use, and process
- Build a strong internal network of experts and resources that can help drive effective change

**Essential Requirements**:

- 0-2 years of relevant experience
- Financial and analytical experience
- Basic computer skills, understanding of order processes, systems configurations and documentation
- Demonstrated problem solving skills and an ability to prioritize workload
- Capacity to work collaboratively and drive initiatives in a cross-functional environment, as well as outstanding interpersonal skills
- Accept working flexible working hours.

**Desirable Requirements**:

- Experience working with sales and external customers or in support of different business units and geographies
- Professional experience in a customer-facing role (logistic, customer service or administration)
- RSA is committed to the principle of equal employment opportunity for all employees and_ applicants_ for employment and to providing employees with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, and any other category protected by applicable country law. _

**Manager 1, Sales Operations - SecurID**

As organizations across the globe transform to meet the rapidly evolving demands of the post-pandemic world, cybersecurity has become the bedrock of today’s digital economy. Nowhere is this more critical than in securing the identities of the employees, external users, and customers that drive the modern digital business. RSA SecurID is the most recognized and trusted brand in Identity Assurance with more than 12,000 customers, including 90% of the Fortune 500. For over 35 years, SecurID has pioneered many of the encryption, authentication and identity federation technologies that still power the Internet today. And now SecurID is transforming the industry yet again, paving the way for the future of digital Identity through next-generation SaaS-powered Identity Assurance and a frictionless, mobile-optimized experience for the modern workforce. If you are a self-motivated entrepreneur looking for a fast-paced challenge doing something that truly matters, come join our winning team!

Manages International Territory Management team, responsible for supporting sales organization through:

- Manage SalesForce customers’ accounts assignment as per the sales segmentation plan
- Responsible for SalesForce hygiene
- Prepare commission report for finance

**Principal Responsibilities**:

- Manages team of Territory Management team
- Assists with developing operational metrics and procedures for team
- Follow-up on team training and handover of tasks

**Skills**:
Solid knowledge of Sales Process and account segmentation

**Experience**:
ꞏ Typically 6+ years of relevant experience with a Bachelor's degree

ꞏ Typically requires 1+ years managerial/leadership experience
- RSA is committed to the principle of equal employment opportunity for all employees and applicants for employment and to providing employees with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, and any other category protected by applicable country law. _

**RSA - Senior Analyst, Sales Operations**

As organizations across the globe transform to meet the rapidly evolving demands of the post-pandemic world, cybersecurity has become the bedrock of today’s digital economy. Nowhere is this more critical than in securing the identities of the employees, external users, and customers that drive the modern digital business. RSA is the most recognized and trusted brand in Identity Assurance with more than 12,000 customers, including 90% of the Fortune 500. For over 35 years, RSA has pioneered many of the encryption, authentication and identity federation technologies that still power the Internet today. And now RSA is transforming the industry yet again, paving the way for the future of digital Identity through next-generation SaaS-powered Identity Assurance and a frictionless, mobile-optimized experience for the modern workforce. If you are a self-motivated entrepreneur looking for a fast-paced challenge doing something that truly matters, come join our winning team!

Our Sales Operations team is at the heart of developing sales processes and procedures for preparing, fulfilling and communicating orders. A bridge between sales and other operational functions, we use our peerless expertise to evaluate and implement improvements to sales programs and processes - from planning and prioritization to pricing and margin strategies, sales automation, reporting and more. Put simply, we make sure the process of getting our ground-breaking products and services to customers as simple and seamless as possible. Join us as a Senior Sales Operations Analyst on our Sales Operations team in Egypt to do the best work of your career and make a profound social impact

**Responsibilities**:

- Work with the sales representatives and other stakeholders to support the day-to-day operational management of moving transactions through the sales process; starting as leads and eventually converting to customers
- Management of support cases submitted by sales reps and managers
- Own and participate in long-term projects aimed at improving internal efficiency or sales rep productivity
- Training and enabling sales reps to be more effective in their product knowledge, systems use, and process
- Build a strong internal network of experts and resources that can help drive effective change

**Essential Requirements**:

- 3-5 years of relevant experience
- Financial and analytical experience
- Basic computer skills, understanding of order processes, systems configurations and documentation
- Demonstrated problem solving skills and an ability to prioritize workload
- Capacity to work collaboratively and drive initiatives in a cross-functional environment, as well as outstanding interpersonal skills
- Accept working flexible working hours.

**Desirable Requirements**:

- Experience working with sales and external customers or in support of different business units and geographies
- Professional experience in a customer-facing role (logistic, customer service or administration)
- RSA is committed to the principle of equal employment opportunity for all employees and_ applicants_ for employment and to providing employees with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, and any other category protected by applicable country law. _

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Iron Mountain **French speaking Sales Support Specialists** to support our commercial teams across various stages of the opportunity life cycle. This role is critical in enabling revenue generation by providing high-quality support on non-sales activities, ensuring deal accuracy, and transforming complex data into actionable insights. The ideal candidate will be detail-oriented, analytical, and highly collaborative-helping streamline processes, improve efficiency, and act as a trusted partner to internal stakeholders worldwide.
**Your role in our mission**
+ Create, review, and manage complex **pricing models, quotes, and contract documentation** , ensuring accuracy and completeness.
+ Support **deal desk operations** , enabling smooth progression of opportunities through governance workflows and approval stages.
+ Coordinate contract execution through e-signature platforms and oversee progression of complex opportunities.
+ Consolidate, analyze, and interpret **sales, pricing, and customer data** across multiple platforms to produce actionable insights and recommendations.
+ Develop and deliver reports, presentations, and metrics dashboards to track SLAs, deal progress, and pricing performance.
+ Provide support for compliance-related activities, including due diligence, security questionnaires, and quality assurance documentation.
+ Collaborate with sales, account management, and country teams to **improve processes, resolve bottlenecks, and support training initiatives** .
**Valued skills and experience**
+ Bachelor's degree in Business, Economics, Finance, or a related field is preferred.
+ Several years' experience in **sales support, commercial operations, deal desk, or global bid management** , ideally within a multinational or matrixed organization.
+ **Hands-on pricing experience** or strong commercial acumen; equally valuable are candidates with deep **process, governance, or workflow experience** who can drive operational excellence.
+ **Excel / Google Sheets expertise is mandatory** (advanced formulas, pivot tables, modeling, and data analysis). Ability to quickly learn and master new tools and systems is required.
+ Experience with **CRM systems such as Salesforce** ; ability to manage pipeline stages, workflows, and governance processes effectively.
+ Strong data interpretation skills: able to consolidate large data sets, extract trends, and provide actionable insights that drive pricing and sales performance.
+ Proven ability to produce highly accurate and complete documentation, including pricing models, contracts, and compliance questionnaires, under tight deadlines and multiple concurrent SLAs.
+ **Fluency in English is essential**
+ Excellent communication skills, with the ability to engage and influence stakeholders across sales, finance, and commercial operations.
+ Strong time management, prioritization, and multitasking abilities; must be comfortable balancing shifting priorities and managing multiple complex projects simultaneously in a fast-paced environment.
**Discover what we offer**
+ Discover Limitless Possibilities: Embark on an exciting journey with Iron Mountain, a global organization that embraces transformation and innovation.
+ Empowering Inclusion: Join a supportive environment where everyone's voice is heard, opinions are valued, and feedback is encouraged, fostering an atmosphere of inclusion and belonging
+ Global Connectivity: Connect with 26,000+ talented individuals from 59 countries, opening doors to diverse cultures and fostering global learning opportunities
+ Championing Individuality: Be part of a winning team that celebrates diversity and encourages individual differences to drive greatness.
+ Competitive Total Rewards: supporting your career at Iron Mountain, family, personal wellness, and wellbeing. (Local benefits may vary based on country-specific policies.)
+ Embrace Flexibility: Experience the freedom of remote/hybrid work, enabling a harmonious work-life balance (dependent on role).
+ Unleash Your Potential: Access abundant opportunities for personal and professional growth, preparing you for a digitalized future.
+ Valuing Every Contribution: Join a workplace that actively encourages and supports all talents, recognizing the unique impact of each individual.
+ Pioneering Sustainability: Contribute to our vision of fostering a sustainable and thriving workforce, leaving an enduring legacy for generations to come
#LI-Remote
Category: Sales Operations Group
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J0091584

**What we offer**

Are you looking to expand your business acumen whilst working with teams around the world? Join us as a Commercial Business Partner within our Global Commercial Finance organization.

**THE ROLE**
As a Commercial Business Partner, you will be work within our Service Delivery Hub closely collaborate with Sales, Pricing and Revenue Recognition teams across Europe, the Middle East and Africa.

Your main tasks will be deal approval, contract creation, compliance verification based on internal policies and external regulations, guidance and advisory for our internal and external customers. You will also have the opportunity to support projects in driving efficiency and process improvements, and the role offers many other skill development opportunities and competencies that will support in shaping a future career path.

You will be expected to explain complex contract terms and deal structures to customers and sales, as well as addressing internal and external queries within an agreed Service Level Agreement.

**ROLE REQUIREMENTS**

We are looking for people who are very detail-oriented, organized, have strong follow-up skills and preferably in some form or other experience in deal support.

You must be able to multi-task, work efficiently with mínimal supervision and anticipate problems and initiate actions to resolve them using professional concepts, company policies and procedures while always remaining customer oriented.

A “can do attitude” is what we are seeking. If you are communicative and a good team player, you will be a good fit for our team. We are intentional about each employee reaching their full potential and encourage their talents.

**What you can expect **is a professional onboarding, exciting career progression, a diverse working environment providing growth opportunities, learning & development possibilities, and leverage an international business network. In addition, you can join non-work-related activities as voluntary services, charity, sport activities etc.

SAPCommercialCareers

**We are SAP**

**Our inclusion promise**
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Requisition ID:310483 | Work Area: Finance | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time |

Job Title:
B2B German - Sales Support Specialist
Job Description
The Sales Support Specialist provides support to the internal and external sales team by relieving them of administrative or related work. Uses intermediate to advanced level of knowledge of product and service offerings to support customers and sales teams.
+ Prepare quotes, contracts, and RFP/RFI responses
+ Maintain quote documentation with accurate pricing and configurations
+ Maintain sales demonstration tools and applications in support of sales teams
+ Work within a few sources of data/systems to produce an outcome with some variability
+ Practice a moderate level of independent judgement to make decisions
+ Develop and deliver sales presentations and/or trainings in a professional and effective manner
+ Maintain up-to-date awareness of company activities and industry trends
+ Provide consistent follow up on opportunities or inquiries
+ Assist customers in person, by phone, email, or live chat to help diagnose and research information regarding the use of a product or service
+ Troubleshoot problems and assist customers to understand why a product is notworking properly or service is not meeting expectations
+ Identify and summarize moderately complex issues for management review
+ Work with teams and report directly to Support Manager
Location:
EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber
Language Requirements:
English, German (Required)
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (

**Key accountabilities and decision ownership**:

- Sales support
- Full dedication & continuous support for Key account mangers’ back office requests
- Monitoring the progress of the orders in order to ensure the activations by the forecasted deadlines
- Back office
- Support the sales structure downstream of the customer's signature in the provisioning phase, from data collection and documentation up to the insertion of the offers and orders on charge systems
- Monitor the progress of the orders up to the activation of the client in conjunction with COPS, acting proactively to unlock aside practices
- Prepare data for generating the commercial orders in red tool
- Translating the actual offers to corporate book in the offer document in a way that the information will be useful for the order creation, for the activation
- Modification of standard commercial offers, already activated with the clients, regarding new services and new devices as well, included in the standard prices list
- Create refund requests based on commercial decisions, verifying that the request is compatible with the monthly budget assigned to every local area and district and is pre-approved accordingly
- Reporting
- Accuracy in handling all assigned tasks
- Log the handled tasks on the shared point to be reflected on time and generate the monthly reports
- Order Assurance:

- Ensure service level agreements are met and maintained
**Core competencies, knowledge and experience**:

- Microsoft office knowledge
- Proven stakeholder management experience
- Ability to address and resolve issues
- Strong communication skills
- Proven good reporting experience
- Telecommunication experience preferred in sales support roles
**Must have technical / professional qualifications**:

- Graduated
- Fluent Italian speaker, C1
- High ability for problem solving
- High level of ownership, proactivity& taking the initiative
- High Analytical Skills

_VOIS

**Key accountabilities and decision ownership**:

- Sales support
- Full dedication & continuous support for Key account mangers’ back office requests
- Monitoring the progress of the orders in order to ensure the activations by the forecasted deadlines
- Back office
- Support the sales structure downstream of the customer's signature in the provisioning phase, from data collection and documentation up to the insertion of the offers and orders on charge systems
- Monitor the progress of the orders up to the activation of the client in conjunction with COPS, acting proactively to unlock aside practices
- Prepare data for generating the commercial orders in red tool
- Translating the actual offers to corporate book in the offer document in a way that the information will be useful for the order creation, for the activation
- Modification of standard commercial offers, already activated with the clients, regarding new services and new devices as well, included in the standard prices list
- Create refund requests based on commercial decisions, verifying that the request is compatible with the monthly budget assigned to every local area and district and is pre-approved accordingly
- Reporting
- Accuracy in handling all assigned tasks
- Log the handled tasks on the shared point to be reflected on time and generate the monthly reports
- Order Assurance:

- Ensure service level agreements are met and maintained
**Core competencies, knowledge and experience**:

- Microsoft office knowledge
- Proven stakeholder management experience
- Ability to address and resolve issues
- Strong communication skills
- Proven good reporting experience
- Telecommunication experience preferred in sales support roles
**Must have technical / professional qualifications**:

- Graduated
- Fluent Italian speaker, C1
- High ability for problem solving
- High level of ownership, proactivity& taking the initiative
- High Analytical Skills

_VOIS