12 Retail Services jobs in Egypt
Store Manager
Sportline Co.
Posted today
Job Viewed
Job Description
**Responsibilities**:
- Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
- Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
- Ensure high levels of customers satisfaction through excellent service
- Complete store administration and ensure compliance with policies and procedures
- Maintain outstanding store condition and visual merchandising standards
- Report on buying trends, customer needs, profits etc
- Propose innovative ideas to increase market share
- Conduct personnel performance appraisals to assess training needs and build career paths
- Deal with all issues that arise from staff or customers (complaints, grievances etc)
- Be a shining example of well behavior and high performance
- Additional store manager duties as needed
**Requirements**:
- Proven successful experience as a retail Store Manager
- Powerful leading skills and business orientation
- Customer management skills
- Strong organizational skills
- Good communication and interpersonal skills
- BS degree in Business Administration or relevant field
- Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
- Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
- Ensure high levels of customers satisfaction through excellent service
- Complete store administration and ensure compliance with policies and procedures
- Maintain outstanding store condition and visual merchandising standards
- Report on buying trends, customer needs, profits etc
- Propose innovative ideas to increase market share
- Conduct personnel performance appraisals to assess training needs and build career paths
- Deal with all issues that arise from staff or customers (complaints, grievances etc)
- Be a shining example of well behavior and high performance
- Additional store manager duties as needed
**Requirements**:
- Proven successful experience as a retail Store Manager
- Powerful leading skills and business orientation
- Customer management skills
- Strong organizational skills
- Good communication and interpersonal skills
- BS degree in Business Administration or relevant field
This advertiser has chosen not to accept applicants from your region.
0
Store Manager / Deputy Store Manager - Egypt, Mall
GMG
Posted today
Job Viewed
Job Description
**About GMG**
GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, food and health sectors. Its vision is to inspire people to win in ways that make the world better. Today, GMG’s investments span across four key verticals: GMG Sports, GMG Food, GMG Health, and GMG Consumer Goods. Under the ownership and management of the Baker family, it has become a leading global company, affiliated with the world’s most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands into its markets.
**About the role**
The role holder is responsible for managing and driving sales for the store through efficient store operations, visual merchandising, customer service delivery, motivation and retention of store personnel in adherence to GMG norms. The job holder is also responsible for managing and coaching the store team.
**Core Responsibilities**:
- Communicates store targets to the team and drives sales to achieve financial objectives
- Maintains proper loss prevention standards and ensures compliance with cash handling, fraud and theft of products
- Oversees and monitors all point of sales activities in the store which includes - sales transactions, tracking customer orders and payments, registering sale and maintaining inventory updates, providing service, handling returns and refunds, gathering consumer data for feedback’ etc.
- Oversees cash transaction entry and management (petty cash, point of sales (POS) cash elements, change floats)
- Regularly audits own store administration and resolves any issues; assists in carrying out annual stock counts and spot checks
- Monitors and handles customer complaints and take corrective action in line with policy; resolves customer complaints and responds to feedback in a timely and professional manner
- Tracks and evaluates brand sales performance, research market trends and competitor trading activities to identify critical business factors and propose action plans to increase sales and profitability
- Monitors and analyzes sales reports and provides insights to maximize stock potential; reports on the performance of new and core collections
- Maintains window and in-store displays to a high standard in line with merchandising guidelines
- Oversees and monitors the inventory management in the store ( stock availability, order management, back store management, stock movement within store)
- Ensures accurate stock merchandise and management (stock ageing, stock loss, space management) within the store
- Coordinates with facilities department on repairs or replacements of furniture or equipment; supports company maintenance standards/programs to optimize asset life
- Maintains staffing levels consistent with operational needs to ensure exceptional customer service; prepares schedules and ensures adequate shift coverage
- Ensures seasonal peaks, important promotional events are taken account of when preparing forecasts and staff rosters
- Ensures that the team is adequately trained in inventory management techniques such as in-bound movement of goods, receiving, stocking, restocking, transfers and managing inventory discrepancies
**People Management**:
- Defines goals and key performance indicators for each member of the team and ensures effective implementation of the GMG’s performance management process
- Develops talent within the team by providing guidance, mentoring and coaching to achieve the defined goals
- Drives a culture of feedback and coaching in the Business Unit/ Department by providing feedback on an ongoing basis, identifying development needs and coaching the employees on the areas of improvement
**Qualifications**:
- Fluent English (written and spoken)
- Industry expertise
- Product/Category knowledge
- Retail Experience
GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, food and health sectors. Its vision is to inspire people to win in ways that make the world better. Today, GMG’s investments span across four key verticals: GMG Sports, GMG Food, GMG Health, and GMG Consumer Goods. Under the ownership and management of the Baker family, it has become a leading global company, affiliated with the world’s most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands into its markets.
**About the role**
The role holder is responsible for managing and driving sales for the store through efficient store operations, visual merchandising, customer service delivery, motivation and retention of store personnel in adherence to GMG norms. The job holder is also responsible for managing and coaching the store team.
**Core Responsibilities**:
- Communicates store targets to the team and drives sales to achieve financial objectives
- Maintains proper loss prevention standards and ensures compliance with cash handling, fraud and theft of products
- Oversees and monitors all point of sales activities in the store which includes - sales transactions, tracking customer orders and payments, registering sale and maintaining inventory updates, providing service, handling returns and refunds, gathering consumer data for feedback’ etc.
- Oversees cash transaction entry and management (petty cash, point of sales (POS) cash elements, change floats)
- Regularly audits own store administration and resolves any issues; assists in carrying out annual stock counts and spot checks
- Monitors and handles customer complaints and take corrective action in line with policy; resolves customer complaints and responds to feedback in a timely and professional manner
- Tracks and evaluates brand sales performance, research market trends and competitor trading activities to identify critical business factors and propose action plans to increase sales and profitability
- Monitors and analyzes sales reports and provides insights to maximize stock potential; reports on the performance of new and core collections
- Maintains window and in-store displays to a high standard in line with merchandising guidelines
- Oversees and monitors the inventory management in the store ( stock availability, order management, back store management, stock movement within store)
- Ensures accurate stock merchandise and management (stock ageing, stock loss, space management) within the store
- Coordinates with facilities department on repairs or replacements of furniture or equipment; supports company maintenance standards/programs to optimize asset life
- Maintains staffing levels consistent with operational needs to ensure exceptional customer service; prepares schedules and ensures adequate shift coverage
- Ensures seasonal peaks, important promotional events are taken account of when preparing forecasts and staff rosters
- Ensures that the team is adequately trained in inventory management techniques such as in-bound movement of goods, receiving, stocking, restocking, transfers and managing inventory discrepancies
**People Management**:
- Defines goals and key performance indicators for each member of the team and ensures effective implementation of the GMG’s performance management process
- Develops talent within the team by providing guidance, mentoring and coaching to achieve the defined goals
- Drives a culture of feedback and coaching in the Business Unit/ Department by providing feedback on an ongoing basis, identifying development needs and coaching the employees on the areas of improvement
**Qualifications**:
- Fluent English (written and spoken)
- Industry expertise
- Product/Category knowledge
- Retail Experience
This advertiser has chosen not to accept applicants from your region.
1
Store Manager - Guess Egypt
Cairo, Al Qahirah
Chalhoub Group
Posted today
Job Viewed
Job Description
**Who we are**
We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere.
To fuel the next stage of our growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey of exploring new horizons together.
**What you'll be doing**
At Chalhoub, creativity comes alive! Working as a Store Manager you will be responsible for ensuring that the store maximises its commercial performance and delivers exceptional Guest Experience. You will also drive both eNPS and cNPS through the implementation of People and CX strategies.
- You will drive in-store CX initiatives
- Plan succession of team members in terms of readiness
- Nurture talent within team through on the job coaching and stretch assignment in coordination with the People Partner
- Drive eNPS through people experience initiatives and culture
- Oversee day to day operations related to VM, Retail Store SOPs adherence, sales team schedules and commissions
- Offer store support including concessions, real-time as per business needs
- Act as the key point of contact with back-office operations
- Ensure click and collect are conducted within SLAs
- Ensure customer data is properly captured by the sales team in adherence to marketing team requirements
- Promote loyalty program (MUSE) and ensure floor team knowledge about app offerings etc.
- Ensure store team is working towards the same goal
- Promote omni-channel sales
- Increase the store revenue target vs actual
- Increase sell-through at full price
- Provide input to whats working well, whats not working well and feedback
**What you'll need to succeed**
**What we can offer you**
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. To view all our perks and benefits, click here.
We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere.
To fuel the next stage of our growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey of exploring new horizons together.
**What you'll be doing**
At Chalhoub, creativity comes alive! Working as a Store Manager you will be responsible for ensuring that the store maximises its commercial performance and delivers exceptional Guest Experience. You will also drive both eNPS and cNPS through the implementation of People and CX strategies.
- You will drive in-store CX initiatives
- Plan succession of team members in terms of readiness
- Nurture talent within team through on the job coaching and stretch assignment in coordination with the People Partner
- Drive eNPS through people experience initiatives and culture
- Oversee day to day operations related to VM, Retail Store SOPs adherence, sales team schedules and commissions
- Offer store support including concessions, real-time as per business needs
- Act as the key point of contact with back-office operations
- Ensure click and collect are conducted within SLAs
- Ensure customer data is properly captured by the sales team in adherence to marketing team requirements
- Promote loyalty program (MUSE) and ensure floor team knowledge about app offerings etc.
- Ensure store team is working towards the same goal
- Promote omni-channel sales
- Increase the store revenue target vs actual
- Increase sell-through at full price
- Provide input to whats working well, whats not working well and feedback
**What you'll need to succeed**
**What we can offer you**
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. To view all our perks and benefits, click here.
This advertiser has chosen not to accept applicants from your region.
2
Sales Associate
Egyptian international for trading and supplies
Posted today
Job Viewed
Job Description
**Responsibilities**
- Greet and direct customers
- Provide accurate information (e.g. product features, pricing and after-sales services)
- Answer customers’ questions about specific products/services
- Conduct price and feature comparisons to facilitate purchasing
- Manage returns of merchandise
- Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
- Inform customers about discounts and special offers
- Stay up-to-date with new products/services
**Requirements**:
- Proven work experience Representative, Sales Associateis a must
- Cairo or Giza resident only
- Maximum age : 35 years old
- Understanding of the retail sales process
- Familiarity with consumer behavior principles
- Knowledge of inventory stocking procedures
- Excellent communication skills, capable of building trusting relationships
- Flexibility to work various shifts
Advantages:
- Salary : competitive salary + rewarding commission
- Location: Cairo
- Working Hours: 8 hours
- Social insurance+ contract from starting day
Medical
Pay: E£3,500.00 - E£4,500.00 per month
Ability to commute/relocate:
- 6th of October City: Reliably commute or planning to relocate before starting work (required)
**Language**:
- English (required)
- Greet and direct customers
- Provide accurate information (e.g. product features, pricing and after-sales services)
- Answer customers’ questions about specific products/services
- Conduct price and feature comparisons to facilitate purchasing
- Manage returns of merchandise
- Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
- Inform customers about discounts and special offers
- Stay up-to-date with new products/services
**Requirements**:
- Proven work experience Representative, Sales Associateis a must
- Cairo or Giza resident only
- Maximum age : 35 years old
- Understanding of the retail sales process
- Familiarity with consumer behavior principles
- Knowledge of inventory stocking procedures
- Excellent communication skills, capable of building trusting relationships
- Flexibility to work various shifts
Advantages:
- Salary : competitive salary + rewarding commission
- Location: Cairo
- Working Hours: 8 hours
- Social insurance+ contract from starting day
Medical
Pay: E£3,500.00 - E£4,500.00 per month
Ability to commute/relocate:
- 6th of October City: Reliably commute or planning to relocate before starting work (required)
**Language**:
- English (required)
This advertiser has chosen not to accept applicants from your region.
3
Sales Associate
SoftTrend
Posted today
Job Viewed
Job Description
SoftTrend is urgently looking for Sales Associates to work in the Telemarketing department, Egypt, UAE and KSA accounts.
Responsibilities include but not limited to:
Outbound Calls.
Product/Service Knowledge.
Lead Qualification.
Customer Relationship Management.
Record Keeping
Feedback and follow-Up:
Adherence to Scripts and Guidelines
Qualifications:
Graduates and undergraduates (4th year university)
Package up to 10,000 LE.
Location in Maadi
**Salary**: E£5,000.00 - E£10,000.00 per month
**Language**:
- English (required)
Responsibilities include but not limited to:
Outbound Calls.
Product/Service Knowledge.
Lead Qualification.
Customer Relationship Management.
Record Keeping
Feedback and follow-Up:
Adherence to Scripts and Guidelines
Qualifications:
Graduates and undergraduates (4th year university)
Package up to 10,000 LE.
Location in Maadi
**Salary**: E£5,000.00 - E£10,000.00 per month
**Language**:
- English (required)
This advertiser has chosen not to accept applicants from your region.
4
Sales Capability Associate - Customer & Distributor
PepsiCo
Posted today
Job Viewed
Job Description
**Responsibilities**
**Functional Responsibilities**:
- To ensure all customer orders are processed through the system in line with KPI’s.
- Download MT / Distributor customer orders from the customer portal and process them in Back office system using agreed tools and steps to ensure the accuracy and efficiency of the orders
- Process all other types of orders received from the customers directly and/or sales team ensuring in line with the agreed KPI’s
- Reporting results and being able to improve any misses in a systematic approach.
- Monitor all sales orders daily to ensure their correctness and communicate to sales team and seek guidance on any issues as needed.
- Follow up with Sales teams to ensure correct customer master data in place.
- Regular follow up with Key account Managers to ensure proper and correct data are in place and all orders are following the agreed patterns.
- Address any customer enquiries, and escalate to Supervisor as needed
- Other Ad-Hoc reporting/tasks as directed by Supervisor
**People Responsibilities**
- Develop winning relationships with the Cluster Field Sales Leadership and Sales Operations teams, ensuring highest levels of agility and support are provided
- Support the Cluster Sales Lead with all initiatives to improve GBS service offerings
**Qualifications**
- Degree qualified in Business / Commerce (MBA Preferred)
- Builds robust and successful working relationships
- Strong written and verbal communication skills
- Excellent organisation and prioritisation skills
- Proactive, responsive and results driven
- Highly proficient in Microsoft Office programs
**Functional Responsibilities**:
- To ensure all customer orders are processed through the system in line with KPI’s.
- Download MT / Distributor customer orders from the customer portal and process them in Back office system using agreed tools and steps to ensure the accuracy and efficiency of the orders
- Process all other types of orders received from the customers directly and/or sales team ensuring in line with the agreed KPI’s
- Reporting results and being able to improve any misses in a systematic approach.
- Monitor all sales orders daily to ensure their correctness and communicate to sales team and seek guidance on any issues as needed.
- Follow up with Sales teams to ensure correct customer master data in place.
- Regular follow up with Key account Managers to ensure proper and correct data are in place and all orders are following the agreed patterns.
- Address any customer enquiries, and escalate to Supervisor as needed
- Other Ad-Hoc reporting/tasks as directed by Supervisor
**People Responsibilities**
- Develop winning relationships with the Cluster Field Sales Leadership and Sales Operations teams, ensuring highest levels of agility and support are provided
- Support the Cluster Sales Lead with all initiatives to improve GBS service offerings
**Qualifications**
- Degree qualified in Business / Commerce (MBA Preferred)
- Builds robust and successful working relationships
- Strong written and verbal communication skills
- Excellent organisation and prioritisation skills
- Proactive, responsive and results driven
- Highly proficient in Microsoft Office programs
This advertiser has chosen not to accept applicants from your region.
5
Sales Capability Associate - Reporting & Analytics
PepsiCo
Posted today
Job Viewed
Job Description
**Overview**
This role is responsible for supporting the Cluster Commercial team with key reporting and analysis of performance by Channel, Customer and Sales Area against key deliverables. Adding value to the reports suite, this role also provides meaningful insights and recommendations to the Cluster Sales Leadership team, highlighting all opportunities for growth and productivity.
**Responsibilities**
- Support Cluster Commercial function with performance reporting against established KPIs, including ad-hoc reporting requests using shipment / POS data and leveraging SAP BI, DMS Distributor and Nielson systems
- Develop on-demand reports and Scorecards delivering improved agility through ease of access and enhanced visualization
- Collate and format large and complex sets of data across multiple channels, customers and sales areas. Analyze data to distil meaningful insights on performance trends and opportunities
- Analyze promotion and NPD activity effectiveness to monitor return on investment and identify opportunities for improvement and customization by Channel, Customer and/or Sales Territory
- Assist with field sales execution and compliance reporting as well as survey initiatives (i.e. price checks in market)
- Present insights and recommendations to Cluster Sales Leadership team on a monthly basis and in a clear, concise manner
- Support preparation of customer business reviews and JBPs, working cross-functionally with Cluster stakeholders to collate information on performance trends and opportunities by channel, customer, sales territory or distributor
- Contribute to the development of internal business reviews, providing information to support key planning processes and events. Eg: AOP and Mid-Year / Annual Sales conferences
- Assist with back-end management of Field Sales tool (NewsPage), ensuring data completion and accuracy
- Develop winning relationships with Cluster Sales Leadership team and other key stake holders in the Cluster business, ensuring highest levels of agility and support are provided within established SLAs
- Partner with Cluster Commercial team to revise and refine reporting requirements, ensuring outputs remain relevant, meaningful and user-friendly to best support decision-making
- Work closely with wider GBS team members to deliver full loop data support to Cluster business
- Support business development and continuous improvement initiatives to drive growth and efficiency both within Cluster and GBS Hub
**Qualifications**
- Degree qualified in Business / Commerce
- 0-1 years in Reporting and Analytics role
- Builds robust and successful working relationships
- Strong written and verbal communication skills
- Excellent organisation and prioritisation skills
- Proactive, responsive and results driven
- Strong Analytical skill
- Highly proficient in Microsoft Office, esp. Excel.
This role is responsible for supporting the Cluster Commercial team with key reporting and analysis of performance by Channel, Customer and Sales Area against key deliverables. Adding value to the reports suite, this role also provides meaningful insights and recommendations to the Cluster Sales Leadership team, highlighting all opportunities for growth and productivity.
**Responsibilities**
- Support Cluster Commercial function with performance reporting against established KPIs, including ad-hoc reporting requests using shipment / POS data and leveraging SAP BI, DMS Distributor and Nielson systems
- Develop on-demand reports and Scorecards delivering improved agility through ease of access and enhanced visualization
- Collate and format large and complex sets of data across multiple channels, customers and sales areas. Analyze data to distil meaningful insights on performance trends and opportunities
- Analyze promotion and NPD activity effectiveness to monitor return on investment and identify opportunities for improvement and customization by Channel, Customer and/or Sales Territory
- Assist with field sales execution and compliance reporting as well as survey initiatives (i.e. price checks in market)
- Present insights and recommendations to Cluster Sales Leadership team on a monthly basis and in a clear, concise manner
- Support preparation of customer business reviews and JBPs, working cross-functionally with Cluster stakeholders to collate information on performance trends and opportunities by channel, customer, sales territory or distributor
- Contribute to the development of internal business reviews, providing information to support key planning processes and events. Eg: AOP and Mid-Year / Annual Sales conferences
- Assist with back-end management of Field Sales tool (NewsPage), ensuring data completion and accuracy
- Develop winning relationships with Cluster Sales Leadership team and other key stake holders in the Cluster business, ensuring highest levels of agility and support are provided within established SLAs
- Partner with Cluster Commercial team to revise and refine reporting requirements, ensuring outputs remain relevant, meaningful and user-friendly to best support decision-making
- Work closely with wider GBS team members to deliver full loop data support to Cluster business
- Support business development and continuous improvement initiatives to drive growth and efficiency both within Cluster and GBS Hub
**Qualifications**
- Degree qualified in Business / Commerce
- 0-1 years in Reporting and Analytics role
- Builds robust and successful working relationships
- Strong written and verbal communication skills
- Excellent organisation and prioritisation skills
- Proactive, responsive and results driven
- Strong Analytical skill
- Highly proficient in Microsoft Office, esp. Excel.
This advertiser has chosen not to accept applicants from your region.
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6
Sales Cap Associate - Cairo Business Hub
PepsiCo
Posted today
Job Viewed
Job Description
**Auto req ID**: 275427BR
**Functional Responsibilities**
- To ensure all customer orders are processed through the system in line with KPI’s.
- Download MT / Distributor customer orders and input into Handheld / Backoffice system /
- Generate invoices required to process MT / Distributor Customer orders
- Follow up to ensure Finance team sets up new Customers in the system promptly
- Monitor sales do not exceed customers credit limits unless authorized; Execute approval processs in case of any requirement to extend customer credit for sales resumption
- Daily follow-up with Accounts Receivable to ensure timely input of dispute cases and claim rebate management
- Consolidate monthly sales target at route level for each region and communicate to control / payroll
- Address any customer enquiries, and escalate to Supervisor as needed
- Update Regional Sales manager on status of orders and seek guidance on any issues as needed
- Other Ad-Hoc reporting as directed by Supervisor
**People Responsibilities**
- Develop winning relationships with the Cluster Field Sales Leadership and Sales Operations teams, ensuring highest levels of agility and support are provided
- Support the Cluster Sales Lead with all initiatives to improve GBS service offerings
**Qualifications/Requirements**:
- Fluent English with excellent interpersonal skills (And Arabic for roles hired at Cairo)
- Exceptional written and oral communication, adapting approach by situation and audience
- High attention to detail
- Collaboratively and proactively works with multi-functional teams
- Dynamic, organized and able to handle competing priorities
- 6 working days
- French Grad 0-1 Years of experience
**Relocation Eligible**: Not Applicable
**Job Type**: Regular
**Functional Responsibilities**
- To ensure all customer orders are processed through the system in line with KPI’s.
- Download MT / Distributor customer orders and input into Handheld / Backoffice system /
- Generate invoices required to process MT / Distributor Customer orders
- Follow up to ensure Finance team sets up new Customers in the system promptly
- Monitor sales do not exceed customers credit limits unless authorized; Execute approval processs in case of any requirement to extend customer credit for sales resumption
- Daily follow-up with Accounts Receivable to ensure timely input of dispute cases and claim rebate management
- Consolidate monthly sales target at route level for each region and communicate to control / payroll
- Address any customer enquiries, and escalate to Supervisor as needed
- Update Regional Sales manager on status of orders and seek guidance on any issues as needed
- Other Ad-Hoc reporting as directed by Supervisor
**People Responsibilities**
- Develop winning relationships with the Cluster Field Sales Leadership and Sales Operations teams, ensuring highest levels of agility and support are provided
- Support the Cluster Sales Lead with all initiatives to improve GBS service offerings
**Qualifications/Requirements**:
- Fluent English with excellent interpersonal skills (And Arabic for roles hired at Cairo)
- Exceptional written and oral communication, adapting approach by situation and audience
- High attention to detail
- Collaboratively and proactively works with multi-functional teams
- Dynamic, organized and able to handle competing priorities
- 6 working days
- French Grad 0-1 Years of experience
**Relocation Eligible**: Not Applicable
**Job Type**: Regular
This advertiser has chosen not to accept applicants from your region.
7
Sales Cap Associate - Cairo Business Hub
PepsiCo
Posted today
Job Viewed
Job Description
**Auto req ID**: 275428BR
**Functional Responsibilities**
- To ensure all customer orders are processed through the system in line with KPI’s.
- Download MT / Distributor customer orders and input into Handheld / Back office system /
- Generate invoices required to process MT / Distributor Customer orders
- Follow up to ensure Finance team sets up new Customers in the system promptly
- Monitor sales do not exceed customers credit limits unless authorized; Execute approval processs in case of any requirement to extend customer credit for sales resumption
- Daily follow-up with Accounts Receivable to ensure timely input of dispute cases and claim rebate management
- Consolidate monthly sales target at route level for each region and communicate to control / payroll
- Address any customer enquiries, and escalate to Supervisor as needed
- Update Regional Sales manager on status of orders and seek guidance on any issues as needed
- Other Ad-Hoc reporting as directed by Supervisor
**People Responsibilities**
- Develop winning relationships with the Cluster Field Sales Leadership and Sales Operations teams, ensuring highest levels of agility and support are provided
Support the Cluster Sales Lead with all initiatives to improve GBS service offerings
**Qualifications/Requirements**:
- Fluent English with excellent interpersonal skills
- Exceptional written and oral communication, adapting approach by situation and audience
- High attention to detail
- Collaboratively and proactively works with multi-functional teams
- Dynamic, organized and able to handle competing priorities
- Fresh Grad 0-1 Years of experience
**Relocation Eligible**: Not Applicable
**Job Type**: Regular
**Functional Responsibilities**
- To ensure all customer orders are processed through the system in line with KPI’s.
- Download MT / Distributor customer orders and input into Handheld / Back office system /
- Generate invoices required to process MT / Distributor Customer orders
- Follow up to ensure Finance team sets up new Customers in the system promptly
- Monitor sales do not exceed customers credit limits unless authorized; Execute approval processs in case of any requirement to extend customer credit for sales resumption
- Daily follow-up with Accounts Receivable to ensure timely input of dispute cases and claim rebate management
- Consolidate monthly sales target at route level for each region and communicate to control / payroll
- Address any customer enquiries, and escalate to Supervisor as needed
- Update Regional Sales manager on status of orders and seek guidance on any issues as needed
- Other Ad-Hoc reporting as directed by Supervisor
**People Responsibilities**
- Develop winning relationships with the Cluster Field Sales Leadership and Sales Operations teams, ensuring highest levels of agility and support are provided
Support the Cluster Sales Lead with all initiatives to improve GBS service offerings
**Qualifications/Requirements**:
- Fluent English with excellent interpersonal skills
- Exceptional written and oral communication, adapting approach by situation and audience
- High attention to detail
- Collaboratively and proactively works with multi-functional teams
- Dynamic, organized and able to handle competing priorities
- Fresh Grad 0-1 Years of experience
**Relocation Eligible**: Not Applicable
**Job Type**: Regular
This advertiser has chosen not to accept applicants from your region.
8
Sales Support Associate - Embaba Dc Pce
PepsiCo
Posted today
Job Viewed
Job Description
**Responsibilities**
Main Purpose
- Ensure smooth operation of the dispatch function, as well as the collection of
delivery KPIs
Accountabilities
- Ensure orders are properly transferred
- Update KPI reports with dispatched Delivery CRs information
- Meet with assigned Delivery Drivers and brief on daily plan
- Review pending orders delivery report and discuss with each PSR
- Balance truck loads to ensure proper deliveries
- Perform rerouting when needed using standard process and guidelines
- Manage routing of customers assigned to his responsibility (when dynamic routing is
available)
- Help to continuously improve the routing process and tools through field learning.
- Ensure asset levels are consistent with business needs and plans
- Coolers Deployment (In case of WS)
Job Dimensions
- Total delivered volume
- Percentage Returns
- Productivity Targets achieved (DD call completion rate, DD Strike rate)
- Truck utilization rate
- Routes Efficiency
- Truck conditions
- % Delivery call completion
- % Successful delivery
- %Delivery driver availability
**Qualifications**
People management
- Numerical ability
- Planning skills
- presentation skills
Job requirements
- Bachelor Degree
- 1 year Experience in sales in FMCG company is a must.
- Driving license is a must
Main Purpose
- Ensure smooth operation of the dispatch function, as well as the collection of
delivery KPIs
Accountabilities
- Ensure orders are properly transferred
- Update KPI reports with dispatched Delivery CRs information
- Meet with assigned Delivery Drivers and brief on daily plan
- Review pending orders delivery report and discuss with each PSR
- Balance truck loads to ensure proper deliveries
- Perform rerouting when needed using standard process and guidelines
- Manage routing of customers assigned to his responsibility (when dynamic routing is
available)
- Help to continuously improve the routing process and tools through field learning.
- Ensure asset levels are consistent with business needs and plans
- Coolers Deployment (In case of WS)
Job Dimensions
- Total delivered volume
- Percentage Returns
- Productivity Targets achieved (DD call completion rate, DD Strike rate)
- Truck utilization rate
- Routes Efficiency
- Truck conditions
- % Delivery call completion
- % Successful delivery
- %Delivery driver availability
**Qualifications**
People management
- Numerical ability
- Planning skills
- presentation skills
Job requirements
- Bachelor Degree
- 1 year Experience in sales in FMCG company is a must.
- Driving license is a must
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