777 Retail Manager jobs in Egypt

We are Hiring#Retail Operations Manager

Employment Type: Full-time

About the Role

We are seeking an experienced Retail Operations Manager to oversee daily retail operations, drive sales performance, and ensure operational excellence across our stores. The ideal candidate will be a hands-on leader who excels in team development, process improvement, and delivering an exceptional customer experience.

Key Responsibilities

Lead and support store managers to achieve sales, profit, and operational goals.

Monitor and analyze KPIs to identify opportunities for growth and efficiency.

Develop and implement operational strategies, policies, and procedures to maximize productivity.

Oversee inventory management, stock control, and loss prevention initiatives.

Ensure compliance with company standards, health & safety regulations, and industry best practices.

Partner with HR to recruit, train, and develop high-performing retail teams.

Support new store openings, relocations, and visual merchandising standards.

Act as the main liaison between headquarters and retail locations, ensuring smooth communication and execution of initiatives.

Qualifications

Bachelor's degree in Business Administration, Management, or related field (preferred).

5+ years of progressive experience in retail operations or multi-unit management.

Strong leadership skills with the ability to motivate and inspire diverse teams.

Proven ability to manage budgets, forecast sales, and optimize operational costs.

Excellent problem-solving, organizational, and communication skills.

Flexibility to travel regularly to retail locations.

How to Apply:

Submit your resume or

Description
strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Website to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to to research and develop technology that improves the lives of shoppers and sellers around the world.

Job Description: We are seeking a passionate, experienced and analytical business professional based in Egypt, with great attention to detail and ability to effectively prioritize and multi-task. The Retail Account Manager will be primarily responsible for: 1) managing vendors at scale across multiple Middle East countries (Egypt, Kingdom of Saudi Arabia, UAE) with help of tools and automation; 2) improving business terms and driving business growth for vendors at scale; 3) working closely with cross-category teams and drive operational improvements in vendor-management processes; and 4) own vendor communication and relationship to drive vendor self-sufficiency in long-term. The candidate should have experience in analyzing opportunities for systematic improvements in business management functions and building strong processes and SOPs to drive process-improvements. He/She should be comfortable managing multiple responsibilities within a fast-paced environment and preferably with experience in ecommerce.

The Successful Retail Account Manager

• Manages day to day business relationship, and proactively and autonomously negotiates costs, promotional opportunities, and other business inputs with vendors.
• Demonstrates excellent time-management skills and the ability to work independently knowledge while using departmental resources, policies and procedures.
• Conducts vendor analysis and makes recommendations for initiatives that optimize for business growth. Maximizes Amazon's business profitability and selection expansion opportunities.
• Uses data to identify trends, opportunities and risks and translate those insights into actions to drive long-term growth.
• Coordinate cross-functional teams, and communicate with internal and external stakeholders, while meeting tight deadlines.
• Identifies opportunities for systematic process improvement and drives those improvements at scale.

Language Requirements (English & Arabic)

Basic Qualifications

• 2+ years of sales or account management experience
• 2+ years of Vendor Management and client facing roles experience
• Experience with Excel
• Experience analyzing data and best practices to assess performance drivers

Preferred Qualifications

• Experience analyzing key open issues and resolution metrics for each of the managed accounts
• Experience in relationship management within technology, start-ups, or SaaS Platforms

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company
- for E-Commerce LLC

Job ID: A

U-Turn is hiring an Retail Operations Manager with a background in Fashion Retail:

Job Overview:

As an operations Manager in fashion retail, you will oversee the day-to-day operations of the store or multiple stores, ensuring efficient processes, inventory management, and exceptional customer service. Your key responsibilities will include managing the store's operational workflow, supervising staff, implementing retail strategies, and ensuring the store meets financial and performance targets.

Responsibilities:

• Oversee the daily operations of the store, ensuring smooth and efficient running.

• Implement and monitor operational procedures, standards, and best practices.

• Oversee inventory audits and reconcile discrepancies.

• Lead and motivate the store staff to achieve company goals, including sales targets, KPIs, and customer satisfaction standards.

• Monitor and improve customer service standards to ensure an exceptional shopping experience.

• Resolve customer complaints or issues in a timely and professional manner.

• Manage the store budget, track expenses, and work to meet profit margins.

• Collaborate with the visual merchandising team to ensure that the store layout, displays, and product placement align with the brand and seasonal campaigns.

• Ensure the store complies with health and safety regulations, local laws, and company policies.

• Prepare and present reports on sales performance, inventory status, staffing levels, and customer feedback.

Required Skills & Qualifications:

Education:

• Bachelor's degree in Business Administration, Retail Management, Fashion Merchandising, or a related field (preferred).

Experience:

• 3-5 years of experience in retail operations, with at least 2 years in a supervisory or managerial role in a fashion retail environment.

Skills:

• Strong leadership, interpersonal, and communication skills.

• Strong problem-solving skills and decision-making capabilities.

• Excellent time management and organizational skills.

• Financial acumen and experience with budgeting and cost control.

• Understanding of visual merchandising and retail trends.

If you are interested kindly send your CV with the Subject "Retail Operations Manager" to: -

Key Responsibilities:

• Lead store teams through
  Area Managers and Store Managers
  , ensuring consistent execution of retail
  SOPs
  and operational standards.
• Monitor and improve key retail
  KPIs
  including conversion, footfall, average unit retail (AUR), and shrinkage.
• Oversee
  seasonal readiness
  , promotional execution, and
  customer service delivery
  across all stores.
• Coordinate
  staffing, scheduling, training
  , and
  labor cost control
  to ensure optimal productivity.
• Manage
  store-level stock availability, inventory flow
  , and conduct operational
  audits
  to maintain accuracy.
• Partner with
  Marketing, Visual Merchandising, and E-Commerce
  teams to ensure full alignment on campaigns and brand initiatives.
• Identify
  operational risks
  , implement corrective actions, and drive continuous
  performance improvement
  .
• Develop and implement operational strategies that enhance efficiency and support brand growth.
• Collaborate with cross-functional teams to ensure smooth coordination between retail, supply chain, and head office.
• Manage budgets, control costs, and report on business performance and operational metrics.

Required Experience & Qualifications

• Degree in Business, Retail Management, or related discipline.
• 8–10 years of retail operations leadership.
• Prior success in managing regional or national retail portfolios.
• Leadership of large, multi-location retail teams.
• Strong understanding of KPIs and commercial operations.
• Excellent problem-solving, coaching, and people development skills.
• Retail systems literacy (POS, workforce management, reporting dashboards).
• Fashion retail experience with emphasis on customer engagement and execution.

Location: Nasr-City

Responsibilities

• Set and execute sales performance goals to increase profitability
• Hire, train, and assess store employee's productivity and performance
• Maintain orderly, presentable appearance of the store
• Oversee stock and store operations

Qualifications

• High school education or equivalent experience
• 5+ years' store management experience
• Customer centric with a positive attitude

Company Description

Le Voile is not your ordinary scarf retailer. We manufacture our own products in-house, allowing us to provide customers with the latest fashions, unbeatable quality, and competitive pricing. Crafted in Cairo, Egypt, our luxurious scarves are made from the finest cottons, silks, and other premium materials. By adorning a Le Voile scarf, you join a global community of empowered individuals who find strength in their statement of faith. Our mission is to celebrate and uplift people worldwide, one exquisite scarf at a time.

Role Description

This is a full-time, on-site role for an Area Manager located in Cairo . The Area Manager will be responsible for overseeing multiple retail locations, ensuring smooth operations, meeting sales targets, and maintaining high customer satisfaction. Daily tasks include staff management, budgeting, inventory control, and implementing company policies. The Area Manager will also be involved in training and developing store employees, conducting performance reviews, and fostering a positive team environment.

Qualifications

• Experience in retail management, inventory control, and staff supervision
• Strong leadership, communication, and interpersonal skills
• Ability to meet sales targets and manage budgets effectively
• Proficiency in training and developing employees
• Excellent problem-solving and decision-making abilities
• Knowledge of fashion retail and customer service
• Bachelor's degree in Business Administration, Management, or a related field is preferred

responsible for developing and executing the sales strategy for the retail pharmacy segment. This role leads a team of Sales Representatives and Tele Sales to achieve sales targets, maximize market share, and build strong, ethical relationships with key pharmacy accounts, pharmacists, and distributors. The manager ensures all activities comply with company policies and Egyptian pharmaceutical regulations.

Responsibilities

•  Develop and implement the annual retail sales plan and strategy to achieve and exceed sales targets for the assigned product portfolio.

• Analyze market trends, competitor activity, and sales data to identify opportunities for growth within the pharmacy channel.

•  Segment the retail market and allocate resources effectively to maximize coverage and impact on key accounts and high-potential pharmacies.

Team Leadership & Management:

• Recruit, train, coach, and manage a high-performing team of Medical Sales Representatives.

• Set clear performance objectives (KPIs) for the team and conduct regular performance reviews.

• Lead by example in the field, accompanying representatives on pharmacy visits to provide coaching on sales techniques, product knowledge, and relationship management.

•  Foster a motivated, ethical, and results-oriented team culture.

Trade Marketing & Key Account Management:

• Develop and execute trade marketing programs and initiatives (e.g., shelf placement, promotional offers, point-of-sale materials) to drive product visibility and sales in pharmacies.

•Build and maintain strong, long-term relationships with key decision-makers at leading pharmacy chains and influential independent pharmacies.

• Negotiate and manage contracts and agreements with key pharmacy accounts to ensure optimal distribution and visibility of products.

Operations & Compliance:

• Manage the regional sales budget, ensuring efficient allocation of resources (promotional materials, samples, budgets).

•Monitor team expenses and ensure adherence to the company's travel and expense policy.

• Ensure all team activities strictly adhere to the company's code of conduct, Egyptian Drug Authority (EDA) regulations, and all laws governing pharmaceutical product promotion.

• Guarantee the proper management of product samples in compliance with legal requirements.

Reporting & Analysis:

• Monitor and analyze sales performance data on a weekly and monthly basis, providing accurate forecasts and reports to senior management.

• Utilize CRM systems to track team activity, customer interactions, and sales pipelines.

• Provide insightful feedback from the market on product performance, competitor strategies, and customer needs.

Qualifications

•Bachelor's degree in Pharmacy, Business Administration, or a related field. A degree in Pharmacy is highly preferred.

• Minimum of 7-9 years of experience in pharmaceutical sales

• Proven and successful track record of achieving sales targets and driving growth in the retail pharmacy channel in Egypt.

• Extensive existing network of relationships with key pharmacies, distributors, and wholesalers in the assigned territory is a significant advantage.

• Deep understanding of the Egyptian retail pharmacy market dynamics and regulations.

Required Skills:

• Exceptional Leadership and People Management skills

•  Strong Strategic Thinking and Analytical Abilities

• Outstanding Communication, Negotiation, and Presentation Skills (Fluent in English and Arabic)

•  Coaching and Mentoring capabilities

• Results-Oriented with a strong drive to achieve goals

•Customer-Centric approach with excellent relationship-building skills

• Proficiency in MS Office Suite (Excel, PowerPoint) and CRM software

We are seeking a dynamic and strategic Retail Marketing Manager to lead our retail marketing initiatives and drive customer engagement across all store locations. This role is responsible for developing and executing marketing campaigns that enhance brand visibility, increase foot traffic, and boost sales performance.

Key Responsibilities:

• Develop and implement retail marketing strategies aligned with business goals.
• Plan and execute in-store promotions, product launches, and seasonal campaigns.
• Collaborate with merchandising, sales, and creative teams to ensure cohesive brand messaging.
• Analyze market trends and customer insights to optimize campaign effectiveness.
• Manage marketing budgets and track ROI for all retail initiatives.
• Coordinate with external agencies and vendors for campaign execution.
• Monitor competitor activity and adjust strategies accordingly.

Qualifications:

• Bachelor's degree in Marketing, Business, or a related field.
• 10+ years of experience in retail marketing or brand management.
• Strong understanding of consumer behavior and retail environments.
• Excellent project management and communication skills.
• Proficiency in marketing analytics tools and CRM platforms.
• Creative thinker with a results-driven mindset.

Reporting to: Operations Director

At Lychee, we're redefining the healthy food retail experience with 30+ stores and growing. As we continue to expand through new store openings and ongoing renovations, we are looking for an experienced
Engineering Manager
to lead and enhance the infrastructure behind our vibrant, customer-first retail environment.

The Engineering Manager will be responsible for overseeing all aspects of store engineering, maintenance, and design. You will manage a team consisting of a Technician and Store Designer, while coordinating with external MEP vendors for store development. This role is pivotal in ensuring all retail locations—existing and upcoming—meet Lychee's brand standards, operational needs, and safety requirements.

Who are we?

Lychee is the leading player in the rapidly growing healthy food industry in Egypt, with a unique and highly scalable position in the market that combines a healthy fast- food retail arm and a manufacturing arm for healthy packaged foods. Most notably fresh juices and Greek yogurt.

As part of our greater mission to make healthier food choices accessible and sustainable for people's everyday lifestyle - we're extending our commitment to the region with our entry into the Saudi Arabian market, with a substantial retail expansion plan and on-ground operations starting Q2, 2025 in Riyadh.

Lychee relies on both its manufacturing capabilities and brand recognition built over a decade to expand its retail operations seamlessly based on customer demand and to scale its existing presence in modern trade, traditional trade and quick commerce.

What will you be doing?

Project Oversight & Store Expansion

• Lead the planning and execution of new store openings and renovations across all locations.
• Supervise the Project Manager in overseeing external contractors and MEP vendors to ensure quality and on-time delivery.
• Ensure that all technical work complies with legal, safety, and brand requirements.

Maintenance & Operational Support

• Oversee the Technician in maintaining the day-to-day operational efficiency of store facilities.
• Develop and implement a preventive maintenance plan to reduce breakdowns and ensure business continuity.
• Respond promptly to urgent technical issues and ensure swift resolution to minimize impact on store operations.

Design & Store Standards

• Collaborate with the Store Designer to ensure all store layouts meet functionality, branding, and operational guidelines.
• Approve and standardize design and material specifications across new and existing stores.
• Monitor compliance with space planning, safety codes, and company guidelines.

Budgeting & Reporting

• Develop and manage annual budgets for maintenance and engineering works.
• Optimize spending by negotiating with vendors and identifying cost-saving opportunities.
• Provide regular reports to senior management on project progress, maintenance KPIs, and store readiness.

Team Leadership & Vendor Management

• Lead, coach, and support the Engineering team (Project Manager, Technician, Store Designer).
• Build strong relationships with external vendors, suppliers, and contractors to ensure high standards and accountability.
• Continuously improve internal processes for faster execution and higher efficiency.

What are we looking for?

• Bachelor's degree in Engineering
• Minimum of 10 years of experience in engineering/ project management; ideally within F&B, retail or hospitality sectors
• Strong understanding of retail maintenance, fit-outs, and renovation processes.
• Ability to lead and manage multiple projects simultaneously
• Strong budgeting, planning, and reporting capabilities
• Strong analytical and problem-solving skills with a data driven approach
• Proficient in Project management, MS, and AutoCAD.
• Ability to work in a fast-paced environment and handle pressure.

At Lychee, we value the unique strengths each individual brings, fostering a diverse, inclusive workplace that thrives on varied perspectives. We celebrate differences as drivers of innovation, creativity, and growth, ensuring every team member can contribute their best.