27 Retail Career jobs in Egypt

Bachelor's degree
- Fluency in Eng and Arabic is essential
- 2+ years of relevant experience in retail or business management (could include account management, category management, project management, financial analysis, etc.) with a proven history of delivering results
- Experience in negotiations, pricing, or inventory management.
- Proven experience leading cross-functional projects.
- Proficiency with Excel and strong analytical acumen
- Strong communication (verbal and written) and collaboration skills that enable you to earn trust at all levels
- Business focused thinking, an ability to focus on key issues and a strong hands-on, results driven mentality

We are seeking a passionate, experienced and analytical business professional based in Egypt, with great attention to detail and ability to effectively prioritize and multi-task. The Retail Account Manager will be primarily responsible for:

- Managing vendors at scale across multiple Middle East countries (Egypt, Kingdom of Saudi Arabia, UAE) with help of tools and automation
- Improving business terms and driving business growth for vendors at scale
- Working closely with cross-category teams and drive operational improvements in vendor-management processes
- Own vendor communication and relationship to drive vendor self-sufficiency in long-term.

Key job responsibilities
- Manages day to day business relationship, and proactively and autonomously negotiates costs, promotional opportunities, and other business inputs with vendors.
- Demonstrates excellent time-management skills and the ability to work independently knowledge while using departmental resources, policies and procedures.
- Conducts vendor analysis and makes recommendations for initiatives that optimize for business growth. Maximizes Amazon’s business profitability and selection expansion opportunities.
- Uses data to identify trends, opportunities and risks and translate those insights into actions to drive long-term growth.
- Coordinate cross-functional teams, and communicate with internal and external parties, while meeting tight deadlines.
- Identifies opportunities for systematic process improvement and drives those improvements at scale.
- Language Requirements (English & Arabic)
- Bachelors’ degree with an MBA is a plus
- Ability to think and react in a high-energy, fast-paced Experience in vendor negotiations, pricing and promotion, inventory management, and product development.
- Experience with Excel, or other analytical/reporting tools.
- Ability to operate simultaneously and effectively in both tactical and strategic modes.
- A willingness to roll up sleeves to get things done.
- Working in a start-up or early stage environment where you will be defining best practice for your function.

**Skills**
- Home Finance
- Retail Channels
- Term Deposit
- Credit Card
- Debit Card
- Personal Finance
- Experience 5 to 10 years

**Requirements**:

- Experience in banking business is mandatory
- Valid passport
- Ability to travel based on business needs

**Benefits**
- Attractive salaries
- Healthy working environment
- Medical Insurance
- Social Insurance

**About us**

We are professional, agile, professional and our goal is to El Prince for Marble and Granite (PMG GROUP) Established in 1979 in Egypt, and since its debut, its success has been an outcome of its commitment to supply customers with high quality products. We have successfully established ourselves as the leading company in Egypt in the marble & granite field. The company's different activities cover the entire stone process from quarry extraction, through sawing, polishing, and processing until the final delivery to the client. Factories and warehouses in Egypt cover an area of more than 35,000 m2, with a workforce that exceeds 800 people.

Our work environment includes:

- International workforce
- Relaxed atmosphere
- Lively atmosphere
- On-the-job training
- Plan and implement the overall store strategy
- Collaborate with the marketing team to develop a marketing store strategy
- Work with store security guard to investigate any suspicious activity
- Recruit and hire new store employees
- Train and evaluate store employees
- Create a healthy and enjoyable store work environment
- Determine and set basic store KPIs
- Track and report on store KPIs
- Train store employees on corporate policies and procedures
- Develop relationships with key suppliers and vendors
- Use the appropriate software to keep track of inventory losses and/or shrinkage
- Suggest new operational strategies to improve store's performance and productivity
- Work with analyst to review profit and loss figures (P&L)

**Job Types**: Commission, Contract, Full-time

Majid Al Futtaim Properties invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, and Hospitality pioneer across the Middle East, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the way people shop, live and play, while maintaining a strong sustainability track record and the largest mall in the world to attain LEED Gold EBOM Certification. We have over 40,000 team members in 15 international markets representing over 100 nationalities - all keeping the customer at the heart of everything we do. If you enjoy being BOLD, PASSIONATE and TOGETHER, then Majid Al Futtaim is the destination for you.

**Role Purpose**:
The position is mainly responsible to assist the Retail Innovation Design & Retail Delivery teams with tenant communication, Documents control, Administration, CRM Updates, Partner Connect, and daily operation.

**Role Details - Key Responsibilities and Accountabilities**:

- Responsible for initiating & coordinating the Kick Off Meeting process including but not limited to: updating and completing the initial CRM process, coordinating the meeting with different stakeholders, sending the meeting invite through CRM, and supporting the team on following up with any necessary documents required to complete the Kick Off Phase.
- Circulating the weekly Asset Tracker to different stakeholders and providing any other reports when required.
- Provide tenants’ contractors with Authorities NOC along with authorities supporting documents.
- Initiating the document control process, regular auditing of archived documents for RID & RD, ensuring archived documents are as per the department’s guideline and supporting the team in completing all documents required prior to CRM case closing and store opening.
- Supporting the team in store opening announcement presentation layout when required, filing and sharing the final presentation to relevant stakeholders.
- Preparing the renovation summary and updating the CRM inspection cases for Lease Agreement renewals.
- Responsible for preparing Business Reports such as but not limited to: department’s monthly reports, updating the workload report, green star report and department’s KPI reports as required.
- Circulate through DocuSign any document that requires internal approvals/signature (LODs, TVRs, LOPs).

**Personal Characteristics and Required Background**:
Minimum experience
- Experience in operations, tenant fit out process etc., ideally in Shopping Mall / retail development in a similar role, is an advantage

Minimum Qualifications/education
- Bachelor’s degree or equivalent

Majid Al Futtaim Properties invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, and Hospitality pioneer across the Middle East, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the way people shop, live and play, while maintaining a strong sustainability track record and the largest mall in the world to attain LEED Gold EBOM Certification. We have over 40,000 team members in 15 international markets representing over 100 nationalities - all keeping the customer at the heart of everything we do. If you enjoy being BOLD, PASSIONATE and TOGETHER, then Majid Al Futtaim is the destination for you.

**Role Purpose**:
The position is mainly responsible to assist the Retail Innovation Design & Retail Delivery teams with tenant communication, Documents control, Administration, CRM Updates, Partner Connect, and daily operation.

**Role Details - Key Responsibilities and Accountabilities**:

- Responsible for initiating & coordinating the Kick Off Meeting process including but not limited to: updating and completing the initial CRM process, coordinating the meeting with different stakeholders, sending the meeting invite through CRM, and supporting the team on following up with any necessary documents required to complete the Kick Off Phase.
- Circulating the weekly Asset Tracker to different stakeholders and providing any other reports when required.
- Provide tenants’ contractors with Authorities NOC along with authorities supporting documents.
- Initiating the document control process, regular auditing of archived documents for RID & RD, ensuring archived documents are as per the department’s guideline and supporting the team in completing all documents required prior to CRM case closing and store opening.
- Supporting the team in store opening announcement presentation layout when required, filing and sharing the final presentation to relevant stakeholders.
- Preparing the renovation summary and updating the CRM inspection cases for Lease Agreement renewals.
- Responsible for preparing Business Reports such as but not limited to: department’s monthly reports, updating the workload report, green star report and department’s KPI reports as required.
- Circulate through DocuSign any document that requires internal approvals/signature (LODs, TVRs, LOPs).

**Personal Characteristics and Required Background**:
Minimum experience
- Experience in operations, tenant fit out process etc., ideally in Shopping Mall / retail development in a similar role, is an advantage

Minimum Qualifications/education
- Bachelor’s degree or equivalent

Job Title:
Customer Service - Retail Vacancies
Job Description
Do you have a passion for fashion, gadgets, or home goods? Do you thrive on making customers happy and exceeding expectations? Then join our vibrant team at Concentrix and become the hero behind every smile!
**Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's products or services.**
**In this role, you'll:**
+ Be the friendly voice of major retail brands, providing exceptional service across phone, email, and chat. Think about resolving product inquiries, processing orders, and offering helpful advice.
+ Become a product pro, mastering the ins and outs of the latest trends.
+ Transform shopping woes into shopping wows! Handle returns, exchanges, and troubleshoot issues with patience and a can-do attitude.
+ Go the extra mile to build lasting relationships with customers. Offer personalized recommendations, answer questions with a smile, and make every interaction a positive experience.
+ Contribute to a dynamic and supportive team environment, collaborating with colleagues to achieve shared goals. You'll be part of a retail family that's always there for each other.
**Essential Functions/Core Responsibilities:**
+ Ensure service delivered to our customers meets contractual Key Performance Indicators ('KPIs')
+ Clarify customer requirements; probe for understanding and use decision-support tools and resources to appropriately provide resolution to the customer.
+ Listen attentively to customer needs and concerns; demonstrate empathy while maximizing the opportunity to build rapport with the customer.
+ Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures.
+ Maintain basic knowledge of client products and/or services.
+ Prepare complete and accurate work including appropriately notating accounts as required.
+ Participate in activities designed to improve customer satisfaction and business performance.
+ Offer additional products and/or services.
**Candidate Profile:**
+ A minimum high school diploma with 3 to 6 months of relevant experience is preferred.
+ Excellent communication, interpersonal, and negotiation skills. Thrive in a fast-paced environment and build rapport with diverse audiences.
+ Ability to fluently communicate in the required language of support, both written and verbally.
+ Ability to multi-task, prioritize effectively, be flexible and adaptable to changes, and meet deadlines consistently.
+ Basic computer navigation skills and PC Knowledge.
+ Ability to work as a team member, as well as independently.
+ Dependable with proficient attention to detail.
+ Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner.
+ Able to rotate shifts, as needed.
+ Strong problem-solving and analytical abilities. Can quickly assess situations, identify root causes, and develop effective solutions.
+ Courteous with a customer-centric mindset. Passionate about exceeding expectations and delivering exceptional service.
**Based on location and/or program, additional experience/skills may be required**
***Job requirements may vary by country and will not contravene any local laws**
**Career Framework Role:**
Each program requires a basic skill set and product-specific knowledge to perform routine tasks within simple processes. You will work with close supervision and clearly defined procedures. You are starting to demonstrate familiarity with client terminology, operating standards, and procedures. Starter without sustained metric performance levels.
We offer a competitive compensation and benefits package, along with a vibrant and supportive work environment. Join us and be a part of a team that is passionate about making a difference in the lives of our customers and our community!
**Disclaimer:**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal-opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.
Location:
EGY Cairo B224-F15, KM28 Cairo Alexandria Desert Road,
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (

Define strategies to deliver best-in-class customer experience while delivering profitable growth in the retail category - Develop knowledge of supply/ demand trends and success drivers of your category - Establish relationships and negotiate agreements/deals with leading manufacturers and brands. Drive new product launches and additions in the category - Execute and lead projects to more efficiently source stock, manage prices, execute promotions - Collaborate with vendors and merchandising teams on promotions and marketing initiatives and coordinate with the Merchandising team to execute these activities - Collaborate with operational teams to ensure healthy inventory levels while managing stock-out/ overstock risk - Participate in day-to-day operational aspects of the category, including gathering and addressing customer feedback, price monitoring, business improvement initiatives. - Be an ambassador within the industry and continuously enhance our position.
Job summary Amazon Egypt is looking for a smart, enthusiastic, hard-working and creative Vendor Manager to join our Leisure business in Egypt. The Vendor Manager will be responsible for developing and owning the strategy for some of our top vendor relationships. Within this role, the individual will have the opportunity establish and maintain strong vendor partnerships, manage category profitability, and identify means to improve the customer experience. We are seeking a business leader with a broad skill-set which demonstrates analytical prowess, excellent business judgment, strong vendor management and negotiations skills, deep curiosity to uncover how things work, and a passion for creating a world class shopping experience for our customers. You will work with vendors of all sizes and must have the leadership presence and communication skills to represent Amazon at all levels of these organizations. Experience in business analytics, strategic thinking, negotiations and operations are required.
- Excellent business judgment with strong written and oral communication skills
- Superior analytical abilities and quantitative skills. Comfortable with complex financial data.
- Polished communication skills - speaking, writing, presenting and negotiating
- High threshold for working in an ambiguous, fast paced environment start-up like environment - figuring it out and adapting as you go
- Ability to operate simultaneously and effectively in both tactical and strategic modes
- A willingness to roll up sleeves to get it done
- Experience in vendor negotiations, pricing and promotion, inventory management, and product development
- Ability to think and lead in a high-energy, fast-paced environment
- Comfortable with “hands-on” management of tasks, and proven ability to manage multiple, competing priorities simultaneously
- Ability to own, manage and speak to a P&L
- Proficient in Excel

Identify existing and potential customer needs and provide them with the basic information on all Bank’s products & services.
Achieve assigned targets through promoting, selling and cross selling the bank’s products and services to existing and prospective customers to achieve the preset sales budget.
Handle all the customers ’regardless of their segment requests/inquiries related to their accounts, products and services in a professional manner and ensure resolving them efficiently within the set TAT
Carries and handles efficiently custody items, keys as per custodian matrix and relevant policies and procedures.
Analyze portfolio performance statistics to better understand customer behavior and plan for future activities in addition to providing insights and recommendations for the Retail Products Team
Review daily inflows / outflows of the assigned portfolio to retain clients and avoid losing funds.
Introduce and promote alternative service channels to customers through explaining the relevant features of the online service and encourage them to use it to improve their journey perception about other banking services

**Skills**
- Home Finance
- Retail Channels
- Term Deposit
- Credit Card
- Debit Card
- Personal Finance
- Experience of 5 to 10 years

**Requirements**:

- Experience in banking business is mandatory
- Valid passport
- Ability to travel based on business needs

**Benefits**
- Attractive salaries
- Healthy working environment
- Medical Insurance
- Social Insurance