814 Retail Associate jobs in Egypt

Company Description

Welcome to Artsy Silver, where we believe that everyone deserves to wear a piece of art. Our passion for sterling silver jewelry has led us to create exclusive collections only found here. We specialize in 925 Premium Sterling Silver Jewelry, adding artistic touches to every piece.

Role Description

This is a full-time, on-site role located in Qesm El Sheikh Zaid. The Retail Sales associate at Artsy Silver will be responsible for daily customer interactions, including providing excellent customer service, managing sales transactions, and offering product knowledge. The associate will also be involved in maintaining store displays, replenishing stock, and supporting promotional activities.

Qualifications

• Strong Interpersonal Skills and Communication abilities
• Experience in Retail Sales and Customer Service
• Product Knowledge related to sterling silver jewelry
• Ability to work effectively in a team environment
• High school diploma or equivalent; additional certifications in sales or customer service are beneficial

Role Description

This is a full-time on-site role for a Retail Sales associate located in Cairo, Egypt. The Retail Sales associate will be responsible for assisting customers, providing product information, helping with product selection, and conducting sales transactions. Daily tasks include maintaining a clean and organized sales area, restocking products, and ensuring a high level of customer satisfaction.

Qualifications

• Strong Interpersonal Skills and Communication abilities
• Proficiency in Retail Sales and Product Knowledge
• Excellent Customer Service skills
• Ability to work well in a team-oriented environment
• Prior retail experience is beneficial
• High school diploma or equivalent

Title - Associate - Retail Credit Ops

Location: Offshore – Egypt

Business Unit: Operations (OPS) – Retail Ops, Lending Ops, Secured Loans

Category: Business Analysis & Compliance

Duration: 12 months

Job Purpose

The Loan Operations Associate will be responsible for verification, disbursal, servicing, and reconciliation of secured loan products, including Mortgage (Conventional & Islamic), SME/Loan Against Property, and Auto Loans. The role requires maintaining compliance with SOPs, ensuring accuracy in documentation, transaction execution, MIS reporting, and supporting business stakeholders.

Key Responsibilities

• Loan Processing & Documentation
• Scrutinize and verify loan documents (KYC, application forms, offer letters, agreements, property documents, insurance policies, undertakings) for secured lending products.
• Prepare and update documentation checklists, record discrepancies, and raise exceptions.
• Execute loan disbursals in the system; ensure loan fields and financial postings are accurate.
• Forward cases to Checker for authorization following maker-checker controls.
• Issue LPOs (for Auto Loans) and process lien/release requests.

Loan Servicing

• Handle servicing requests such as settlements, postponements, rescheduling, due date changes, insurance switches, loan amendments, and issuance of release letters.
• Review customer documents, verify approvals, and ensure timely transaction execution.

Reporting & Reconciliation

• Maintain and circulate MIS trackers, deferrals, and insurance reports.
• Track externally assigned insurance policies and prepare monthly declarations for group insurance.
• Perform GL reconciliations and ensure nil exceptions within agreed timelines.
• Track system issues, escalate to relevant teams, and participate in UATs for automation/system changes.

Customer & Stakeholder Management

• Coordinate with onshore teams to meet SLA and TAT requirements.
• Ensure effective resolution of customer complaints.
• Maintain positive working relationships across teams and stakeholders.

Key Result Areas (KRAs)

• Accurate scrutiny and disbursement of secured loan products.
• Timely and error-free execution of servicing requests.
• Compliance with fraud prevention, TAT, SLA, and quality standards.
• Timely and accurate reconciliation and reporting.
• High levels of customer satisfaction and adherence to KPIs.

Knowledge, Skills & Experience

• Graduate with 1–3 years' experience in banking operations.
• Strong knowledge of banking policies and credit parameters.
• Excellent analytical skills and attention to detail.
• Proficiency in MS Office (Word, Excel, PowerPoint) and MS Outlook.
• Strong interpersonal and communication skills.
• Ability to work under deadlines and resolve operational issues effectively.

Work Environment & Problem-Solving

• Handle day-to-day queries and assist team leads in issue resolution.
• Maintain quality standards with minimal errors.
• Analyze operational errors and implement improvements.
• Execute transactions within delegated authority and established policies.

Job Description –Associate - Retail Credit OpsLocation: Offshore – EgyptBusiness Unit: Operations (OPS) – Retail Ops, Lending Ops, Secured LoansCategory: Business Analysis & Compliance

Submission : 4

Duration : 12 months

Job Purpose

The Loan Operations Associate will be responsible for verification, disbursal, servicing, and reconciliation of secured loan products, including Mortgage (Conventional & Islamic), SME/Loan Against Property, and Auto Loans. The role requires maintaining compliance with SOPs, ensuring accuracy in documentation, transaction execution, MIS reporting, and supporting business stakeholders.

Key ResponsibilitiesLoan Processing & Documentation

• Scrutinize and verify loan documents (KYC, application forms, offer letters, agreements, property documents, insurance policies, undertakings) for secured lending products.
• Prepare and update documentation checklists, record discrepancies, and raise exceptions.
• Execute loan disbursals in the system; ensure loan fields and financial postings are accurate.
• Forward cases to Checker for authorization following maker-checker controls.
• Issue LPOs (for Auto Loans) and process lien/release requests.

Loan Servicing

• Handle servicing requests such as settlements, postponements, rescheduling, due date changes, insurance switches, loan amendments, and issuance of release letters.
• Review customer documents, verify approvals, and ensure timely transaction execution.

Reporting & Reconciliation

• Maintain and circulate MIS trackers, deferrals, and insurance reports.
• Track externally assigned insurance policies and prepare monthly declarations for group insurance.
• Perform GL reconciliations and ensure nil exceptions within agreed timelines.
• Track system issues, escalate to relevant teams, and participate in UATs for automation/system changes.

Customer & Stakeholder Management

• Coordinate with onshore teams to meet SLA and TAT requirements.
• Ensure effective resolution of customer complaints.
• Maintain positive working relationships across teams and stakeholders.

Key Result Areas (KRAs)

• Accurate scrutiny and disbursement of secured loan products.
• Timely and error-free execution of servicing requests.
• Compliance with fraud prevention, TAT, SLA, and quality standards.
• Timely and accurate reconciliation and reporting.
• High levels of customer satisfaction and adherence to KPIs.

Knowledge, Skills & Experience

• Graduate with 1–3 years' experience in banking operations.
• Strong knowledge of banking policies and credit parameters.
• Excellent analytical skills and attention to detail.
• Proficiency in MS Office (Word, Excel, PowerPoint) and MS Outlook.
• Strong interpersonal and communication skills.
• Ability to work under deadlines and resolve operational issues effectively.

Work Environment & Problem-Solving

• Handle day-to-day queries and assist team leads in issue resolution.
• Maintain quality standards with minimal errors.
• Analyze operational errors and implement improvements.
• Execute transactions within delegated authority and established policies.

Job Type: Contract

Contract length: 12 months

Pay: E£40, E£45,000.00 per month

Experience:

• Retail Credit: 10 years (Required)
• Banking Operation: 10 years (Required)
• Mortgage: 10 years (Required)
• SME: 10 years (Required)
• Loan Against Property: 10 years (Required)
• Auto Loan: 10 years (Required)
• SOP: 10 years (Required)
• MIS Reporting: 10 years (Required)
• Banking Policies: 10 years (Required)
• Analytical: 10 years (Required)

Company Description

Founded in 2021, Mr. Beard has transformed from a local passion project into a renowned multinational men's care brand, operating in Egypt and soon launching in the UAE. Initially focusing on premium beard products, we now offer a comprehensive grooming experience including beard care, hair care, and body essentials, all crafted with natural ingredients and high-performing formulas. Our mission is to provide men with the exceptional care they deserve, setting a new standard for modern men's grooming from Cairo to Dubai.

Role Description

This is a full-time role for a Retail Sales Specialist located on-site in Cairo, Egypt. The Retail Sales Specialist will be responsible for assisting customers, providing product knowledge, and achieving sales targets. Day-to-day tasks include greeting and engaging customers, recommending products, maintaining store cleanliness, and ensuring a high level of customer satisfaction. The role requires excellent communication and interpersonal skills to effectively manage customer interactions.

Qualifications

• Strong Interpersonal Skills and Communication abilities
• Experience in Retail Sales and Product Knowledge
• Excellent Customer Service skills
• High level of professionalism and positive attitude
• Ability to work on-site in Cairo, Egypt
• Previous retail experience is a plus
• High school diploma or equivalent

responsible for developing and executing the sales strategy for the retail pharmacy segment. This role leads a team of Sales Representatives and Tele Sales to achieve sales targets, maximize market share, and build strong, ethical relationships with key pharmacy accounts, pharmacists, and distributors. The manager ensures all activities comply with company policies and Egyptian pharmaceutical regulations.

Responsibilities

•  Develop and implement the annual retail sales plan and strategy to achieve and exceed sales targets for the assigned product portfolio.

• Analyze market trends, competitor activity, and sales data to identify opportunities for growth within the pharmacy channel.

•  Segment the retail market and allocate resources effectively to maximize coverage and impact on key accounts and high-potential pharmacies.

Team Leadership & Management:

• Recruit, train, coach, and manage a high-performing team of Medical Sales Representatives.

• Set clear performance objectives (KPIs) for the team and conduct regular performance reviews.

• Lead by example in the field, accompanying representatives on pharmacy visits to provide coaching on sales techniques, product knowledge, and relationship management.

•  Foster a motivated, ethical, and results-oriented team culture.

Trade Marketing & Key Account Management:

• Develop and execute trade marketing programs and initiatives (e.g., shelf placement, promotional offers, point-of-sale materials) to drive product visibility and sales in pharmacies.

•Build and maintain strong, long-term relationships with key decision-makers at leading pharmacy chains and influential independent pharmacies.

• Negotiate and manage contracts and agreements with key pharmacy accounts to ensure optimal distribution and visibility of products.

Operations & Compliance:

• Manage the regional sales budget, ensuring efficient allocation of resources (promotional materials, samples, budgets).

•Monitor team expenses and ensure adherence to the company's travel and expense policy.

• Ensure all team activities strictly adhere to the company's code of conduct, Egyptian Drug Authority (EDA) regulations, and all laws governing pharmaceutical product promotion.

• Guarantee the proper management of product samples in compliance with legal requirements.

Reporting & Analysis:

• Monitor and analyze sales performance data on a weekly and monthly basis, providing accurate forecasts and reports to senior management.

• Utilize CRM systems to track team activity, customer interactions, and sales pipelines.

• Provide insightful feedback from the market on product performance, competitor strategies, and customer needs.

Qualifications

•Bachelor's degree in Pharmacy, Business Administration, or a related field. A degree in Pharmacy is highly preferred.

• Minimum of 7-9 years of experience in pharmaceutical sales

• Proven and successful track record of achieving sales targets and driving growth in the retail pharmacy channel in Egypt.

• Extensive existing network of relationships with key pharmacies, distributors, and wholesalers in the assigned territory is a significant advantage.

• Deep understanding of the Egyptian retail pharmacy market dynamics and regulations.

Required Skills:

• Exceptional Leadership and People Management skills

•  Strong Strategic Thinking and Analytical Abilities

• Outstanding Communication, Negotiation, and Presentation Skills (Fluent in English and Arabic)

•  Coaching and Mentoring capabilities

• Results-Oriented with a strong drive to achieve goals

•Customer-Centric approach with excellent relationship-building skills

• Proficiency in MS Office Suite (Excel, PowerPoint) and CRM software

We're hiring #Retail_Sales_Representatives to be part of our dynamic team at COLORS Beauty Stores If you're passionate about beauty, sales, and providing exceptional customer experience, this is the job for you

Locations Available: (Heliopolis - Mall of Arabia-Arkan Mall- Rehab City- Mohandseen)

What We Offer:

Fixed Attractive Salary

Commission

Paid Overtime

Training & Career Development

Work Conditions:

Rotational Shifts:

• Morning Shift: 10 AM to 6:30 PM

• Night Shift: 1:30 PM to 10 PM

What We're Looking For:

• Energetic, enthusiastic, and flexible individuals ready for a fun and rewarding journey

• Graduates and Undergraduates are welcome to apply.

• Must be Friendly, Outgoing, and Customer-Focused.

Send your CV via WhatsApp: , mentioning "COLORS Beauty - Sales Representative".

Job Description:

Sales Performance:

• Achieve Team sales targets for products and services
• Drive the overall sales and operations performance by leading the team to meet monthly targets.
• Implement hourly sales programs and initiatives to maximize sales opportunities.
• Monitor local competitors' activities and adjust strategies to maintain a competitive edge.

Customer Service:

• Address customer inquiries, complaints, and concerns professionally and effectively.
• Ensure Sales Executives and Promoters are consistently available on the sales floor to assist customers.
• Monitor and guide the team to approach and greet customers in a professional and welcoming manner.
• Foster a customer-first environment to enhance the shopping experience and customer satisfaction.

Team Leadership and Communication:

• Assign daily tasks to Sales Executives and Promoters, ensuring clarity of roles and responsibilities.
• Communicate company promotional details, incentive programs, and sales goals to the team.
• Conduct daily team briefings to ensure alignment with store objectives and updates.
• Provide ongoing feedback and support to the team to enhance performance and morale.

Training and Development:

• Ensure team members receive adequate training on store operating procedures, sales techniques, and product knowledge.
• Monitor training completion
• Provide on-the-job coaching to improve the team's sales skills and product expertise.

We're hiring #Retail_Sales_Representatives to be part of our dynamic team at COLORS Beauty Stores If you're passionate about beauty, sales, and providing exceptional customer experience, this is the job for you

Locations Available: (Heliopolis - Mall of Arabia-Arkan Mall- Rehab City- Mohandseen)

What We Offer:

Fixed Attractive Salary

Commission

Paid Overtime

Training & Career Development

Work Conditions:

Rotational Shifts:

• Morning Shift: 10 AM to 6:30 PM

• Night Shift: 1:30 PM to 10 PM

What We're Looking For:

• Energetic, enthusiastic, and flexible individuals ready for a fun and rewarding journey

• Graduates and Undergraduates are welcome to apply.

• Must be Friendly, Outgoing, and Customer-Focused.

Send your CV via WhatsApp: , mentioning "COLORS Beauty - Sales Representative".