637 Retail Account Manager jobs in Egypt

Associate Retail Account Manager – Cairo

We are seeking motivated professionals to join our retail account team in Cairo. This role focuses on managing tier 2 and 3 vendor relationships, driving operational excellence, and expanding product selection across multiple Middle East markets.

Position Details

• Role:
  Associate Retail Account Manager

• Location:
  New Cairo, Cairo

• Contract:
  12 months (renewable)

• Compensation:
  Attrative Salary

Core Responsibilities

• Resolve buy-ability defects and ensure items remain live on site

• Identify, prospect, and onboard new vendors; qualify leads via cold outreach and industry events

• Manage day-to-day transactions for existing vendors across Egypt, KSA, and UAE

• Improve vendor terms, source promotional opportunities, and grow overall business at scale

• Coordinate with cross-category teams to enhance vendor-management processes

• Own vendor communications (email/calls) and promote vendor self-sufficiency

Basic Qualifications

• Bachelor's degree in Business, Management, or related field (preferred)

• Experience in account management, retail operations, or e-commerce

• Proficiency with standard account-management software and reporting tools

• Excellent written and verbal communication skills in English

• Proven analytical, problem-solving, and multitasking abilities

Preferred Qualifications

• Previous experience in Listing, RBS, MLH, or agencies supporting e-commerce vendors

Job Overview:

We're seeking a dynamic and results-oriented Sales Account Manager to join our team. The ideal candidate will be responsible for building and nurturing client relationships, driving sales growth, and ensuring the successful delivery of our mental health solutions. If you have a passion for mental well-being and a knack for sales, we'd love to hear from you.

Key Responsibilities:

• Develop and maintain strong relationships with corporate clients to promote our 'employee well-being' programs.
• Identify potential clients and convert opportunities into successful partnerships.
• Understand client needs and recommend tailored solutions from our suite of services, including psychometric assessments, therapy sessions, workshops, and well-being programs.
• Act as the primary point of contact for client accounts, ensuring a high level of customer satisfaction.
• Collaborate with internal teams to ensure seamless service delivery and resolve client concerns promptly.
• Meet and exceed sales targets and contribute to the company's revenue growth.
• Stay updated on market trends, competitor activities, and advancements in mental health solutions.

Requirements

• Minimum of 2 years of experience in sales or account management, preferably in the healthcare, wellness, or service industry.
• Fluent in English.
• Proven ability to manage multiple accounts and build lasting relationships.
• Strong negotiation, presentation, and problem-solving skills.
• Self-motivated, results-driven, and capable of working in a fast-paced environment.
• Proficiency in CRM tools and Microsoft Office Suite.

Company Description

We suggest you enter details here.

Role Description

This full-time role for a Key Account Manager is located on-site in Cairo. The Key Account Manager will be responsible for managing key accounts, developing business plans, and maintaining strong customer service. The role involves regular interaction with key clients to understand their needs, analyzing sales data, and formulating strategies to drive business growth. Day-to-day tasks include preparing sales reports, collaborating with internal teams, and ensuring client satisfaction.

Qualifications

• Strong Analytical Skills to interpret data and make informed business decisions
• Proven Account Management and Key Accounts experience
• Ability to create and implement effective Business Planning strategies
• Exceptional Customer Service skills
• Excellent written and verbal communication skills
• Strong organizational and time-management abilities
• Bachelor's degree in Business Administration, Marketing, or related field
• Experience in international trade is a plus

About the company:

Decorama Blinds is a leading Egyptian manufacturer and supplier of high-quality window covering systems, including vertical blinds and roller blinds.

Established in 2005, the company provides integrated solutions for large-scale projects, supported by a professional team and a strong commitment to innovation, quality, and design diversity.

About the role:

This is a full-time, on-site role at Decorama Blinds, as a Key Account / Customer Operations Team Leader.

The role is to lead and manage the team responsible for handling key customer accounts, ensuring operational excellence and strong client relationships.

Responsibilities:

• Lead and supervise the Sales Account Managers' team to achieve sales targets and maintain strong client relationships.
• Handle escalated client issues and ensure quick and effective resolution.
• Coordinate with internal departments (operations, finance, logistics,) to ensure efficient fulfillment of client requirements.
• Build and maintain trusted advisory relationships with key clients and partners.
• Monitor team performance and provide guidance and support to improve results, while preparing and reviewing performance reports and monthly, quarterly, and annual sales forecasts accurately.

Requirements:

• Bachelor's degree or equivalent experience in Business
• 3+ years' of relevant work experience
• Strong ability to manage major accounts and resolve complex issues.
• Excellent communication, coordination, and problem-solving skills.
• Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint,)
• Strong daily follow-up and reporting mindset.

What We Offer:

• Fixed salary plus attractive performance-based commissions.
• Social insurance and an annual contract ensuring job stability.
• Continuous training programs and real opportunities for career growth within the company.
• Professional and supportive work environment with stable and balanced working hours.

Working Hours: Saturday to Thursday, 9:00 AM – 5:00 PM

For inquiries and more details, kindly reach out via WhatsApp at

• Develop and maintain strong, long-term relationships with key clients to ensure high levels of customer satisfaction and retention.
• Act as the primary point of contact for assigned accounts, addressing client inquiries and resolving issues promptly.
• Identify new business opportunities within existing accounts to drive revenue growth and expand product offerings.
• Collaborate with internal teams, including sales, technical, and logistics, to deliver tailored solutions that meet client needs.
• Prepare and deliver presentations, proposals, and quotations to clients, ensuring alignment with their requirements.
• Monitor account performance, analyze sales data, and report on key metrics to management.
• Negotiate contracts and agreements in line with company policies and client expectations.
• Conduct regular business reviews with clients to assess satisfaction, gather feedback, and identify areas for improvement.
• Stay updated on industry trends, market developments, and competitor activities to inform account strategies.
• Ensure compliance with all company policies, procedures, and ethical standards in client interactions.

• Bachelor s degree in Business Administration, Marketing or a related field.
• 1-5 years of experience in account management, sales, or a related role, preferably within the HVAC, fire fighting equipment, or industrial products sector.
• Proven track record of managing key accounts and achieving sales targets.
• Strong interpersonal and communication skills, with the ability to build rapport with clients at all levels.
• Excellent negotiation, presentation, and problem-solving abilities.
• Ability to analyze data, prepare reports, and make data-driven decisions.
• Self-motivated, results-oriented, and able to work independently as well as part of a team.
• Proficiency in Microsoft Office Suite and CRM software.
• Strong organizational and time management skills.
• Willingness to travel to client sites as required.

This role is responsible for driving
market share growth
for Beckman Coulter Diagnostics products in Egypt's public sector. The focus is on promoting tailored solutions to potential customers, coordinating closely with channel partners, and ensuring a superior customer experience that strengthens Beckman Coulter's brand image. The role reports directly to the Area Sales Manager.

Geography:
Egypt

Product Line:
Diagnostics – including Total Laboratory Automation (TLA), Chemistry, Immunoassay, Hematology, Microbiology, Blood Bank, and Urinalysis solutions.

Key Responsibilities

Customer Retention and Growth

• Achieve financial objectives in Egypt's public sector.
• Build strong, trust-based relationships with decision-makers and key opinion leaders.
• Position Beckman Coulter's diagnostics as the preferred solution in the market.
• Collaborate with internal teams and channel partners to deliver customized value.
• Drive customer loyalty and secure competitive wins.

Tender and Key Account Management

• Serve as the primary contact for end-users within assigned accounts.
• Develop and execute comprehensive key account plans in collaboration with Sales Managers.
• Ensure compliance, integrity, and adherence to ethical business practices.
• Coordinate with internal teams to manage RFQs, quotations, and product availability.
• Leverage (SFDC) to track opportunities, manage pipelines, and maintain a healthy funnel.

Market Trends and Insights

• Monitor customer developments, market trends, and competitive activities.
• Provide actionable insights to shape commercial strategies and identify new opportunities.

Job Requirements

• 3–5 years of sales experience in Diagnostics/Laboratory solutions (mandatory).
• B.Sc. in Life Sciences, Biotechnology, or Business.
• Fluency in English and Arabic.
• Strong sales cycle knowledge and solid business acumen.
• Established relationships with key stakeholders in the Egyptian healthcare market.

Behavioral Competencies

• Collaborative team player with proven ability to influence across functions.
• Market-focused with strong customer relationship and negotiation skills.
• Resilient, adaptable, and results-oriented.

Alignment with Beckman Coulter's Brand

This role directly reflects Beckman Coulter's purpose of
advancing diagnostics and improving healthcare outcomes
. By building trusted partnerships, ensuring ethical practices, and delivering innovative, high-quality solutions, the Public Sector Sales Specialist reinforces Beckman Coulter's leadership in Egypt's diagnostics market and contributes to the broader mission of Danaher.

Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit

This is the ideal role for someone with B2B customer success experience, who s looking for their first steps towards account management.

As a Key Account Manager, you will be one of the pioneering members who are responsible for managing a defined portfolio of major clients and positively contribute to expanding business relations and the retention of existing clients.

What will you do?

• Be the primary point of contact and build long-term relationships with key clients.
• Help the clients through email, phone, online/virtual presentations, screen-share and in person meetings.
• Develop a trusted advisor relationship with key accounts, client stakeholders.
• Ensure the timely and successful delivery of our solutions according to clients needs and objectives.
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Forecast and track key account metrics/goals.
• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.
• Monitor and analyze customer s usage of our service.
• Liaise between the customer and internal teams.

Who are you?

• 3+ years of experience in a similar role in the shipping/logistics field is a preferable.
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level.
• Proven ability to manage multiple tasks at a time while paying strict attention to detail
• Excellent listening, negotiation, and presentation skills
• Excellent verbal and written communications skills
• Self-motivated and able to thrive in a results-driven environment
• Natural relationship builder with integrity, reliability, and maturity
• Ability to prioritize among competing tasks.
• Critical thinking and problem-solving skills.
• Excellent time management skills.
• Keen attention to detail and adherence to deadlines.
• Experience with CRM system is a plus.
• Able to work in a start-up field.

Key Account Manager - Remote (Egypt)

About Unleash:

Unleash is a leading consultancy that partners with 7–8 figure CEOs
to build powerful authority, elevate their personal brands, and secure recognition as industry leaders through the power of LinkedIn.

As we expand our operations, we are seeking a driven
Key Account Manager (Remote – Egypt)
to strengthen client relationships, manage accounts, and contribute to our growth journey.

Job Description:

We are looking for a proactive Key Account Manager to oversee executive client accounts, ensure client satisfaction, and support business development.

The ideal candidate will have strong relationship management skills, experience in client-facing roles, and the ability to thrive in a fast-paced consultancy serving high-level CEOs.

Key Responsibilities:

• Client Relationship Management:
  Serve as the primary contact for assigned CEO clients, ensuring seamless communication and exceptional client experience.
• Account Growth:
  Identify opportunities to strengthen relationships and expand engagements with existing clients.
• Client Success:
  Collaborate with internal teams (content, branding, strategy) to deliver consistent, high-quality results.
• Business Development Support:
  Assist in onboarding new clients and contributing to client acquisition initiatives.
• Strategic Support:
  Help design account plans that align with client goals and Unleash's growth objectives.

Qualifications:

• Experience:
  3+ years in account management, client services, or sales, preferably in marketing, PR, consultancy, or professional services.
• Network/Exposure:
  Experience working with CEOs, executives, or entrepreneurs is a strong advantage.
• Skills:
  Excellent communication, relationship-building, and organizational skills.
• Knowledge:
  Proficiency in LinkedIn and familiarity with personal branding or digital marketing.
• Language:
  Fluency in English required; Arabic is a plus.
• Education:
  Bachelor's degree in Business, Marketing, or related field.

What We Offer:

• Competitive Compensation:
  Base salary + performance-based incentives.
• Remote Flexibility:
  Work from Egypt with autonomy over your schedule.
• Growth Opportunities:
  Join a rapidly scaling consultancy with potential for career advancement.
• Impactful Work:
  Contribute to positioning high-level CEOs as recognized industry leaders.

How to Apply:

Send your resume to -

along with a brief cover letter highlighting your experience and why you'd be an excellent fit for this role.

Company Description

Hefny Pharma Group (HPG) is a national manufacturer and seller of high-quality pharmaceutical products. By integrating innovation, quality, and accessibility, HPG ensures the delivery of top-tier pharmaceuticals to meet the healthcare needs of the nation. As an industry leader, HPG is dedicated to advancing pharmaceutical science and improving patient outcomes.

Role Description

This is a full-time on-site role for Key Account Managers based in Cairo. , Giza , Mansoura and Upper Egypt

The Key Account Manager will be responsible for managing and nurturing key accounts (Nutritionists and Bariatric doctors ), developing business plans, and executing strategies to meet customer needs. Daily tasks include analyzing account performance, collaborating with internal teams, providing exceptional customer service, and identifying opportunities for account growth. The role requires maintaining strong relationships with clients (
Nutritionists and Bariatrics )
to ensure their long-term satisfaction.

Qualifications

• KOL Management skills
• Strong Analytical Skills
• Experience in Nutrition is Add Value
• Exceptional Customer Service skills
• Excellent communication and interpersonal skills
• Ability to work collaboratively in a team-oriented environment
• Medical background is must (Pharmacist , Vet , Science)
• Having Own car is preferred